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Tyler Technologies logo
Tyler TechnologiesOrono, ME
Description The Client Experience Manager plays a pivotal role in transforming support into client success. This leader is directly responsible for the engagement, growth, and performance of a cross-functional team-including Client Experience Champions, Client Engagement Leads/Managers, and Learning Enablement Coaches. Their mission: drive extraordinary client and employee experiences. This includes owning the Net Promoter Score (NPS) for their assigned region and fostering high employee satisfaction (eSAT) within their team. They act as both a strategic leader and a tactical support partner-ensuring clients feel supported, heard, and delighted, while employees feel empowered, challenged, and connected. This is a formal people leader position. Responsibilities Client Outcomes & Advocacy Own the client experience for the assigned region, with NPS as the primary success metric. Actively track and improve clients' NPS performance through relationship building, issue resolution, and value delivery Use NPS data to inform outreach plans and success strategy adjustments Regularly engage with clients and oversee communication on critical issues, roadmap items, and new features. Understand regional client trends and ensure proactive outreach strategies are in place. Surface product gaps, friction points, and enhancement opportunities to internal teams. Serve as a high-level escalation path for client concerns that require management handling. Consistently highlight Tyler's unique value in conversations with clients and internal stakeholders Ensure regional teams understand how to communicate product differentiators when managing escalations or sharing best practices Serve as a champion for the client experience-reinforcing where Tyler's solutions are delivering exceptional outcomes Step in to handle support incidents as needed, especially during high-volume periods Help clients navigate change-whether product updates, cloud transitions, or process shifts-by providing clarity, reassurance, and structured communication. People Leadership Directly manage and develop a regional team of individuals including: Client Experience Champions Client Engagement Leads or Managers or Strategic Engagement Managers Learning Enablement Coaches Conduct regular 1:1s, career development planning, and performance reviews. Foster a high-trust, high-performance team culture rooted in transparency, ownership, and continuous growth Actively coach team members on handling escalations, improving call quality, and deepening client relationships Operational Oversight Monitor regional call trends, case volumes, and support backlogs-ensuring appropriate resource coverage and load balancing. Ensure SLAs are being met and pull in Client Engagement and Learning Enablement team members to assist with incidents as appropriate Identify and act on staffing needs or workflow adjustments to improve service responsiveness. Partner with other regional managers to share best practices and align on enterprise client strategies. Track and report on team and regional performance-including NPS, eSAT, and operational KPIs. Ensure all team members follow the regional feedback process defined by the Director of Client Operations Employee Engagement & Enablement Own the employee satisfaction and engagement for your regional team. Partner with Learning Enablement Coaches to ensure training is timely, targeted, and effective. Support a culture of open feedback, recognition, and accountability. Serve as a role model for transparent communication-owning mistakes and showing others how to recover from them with integrity and follow-through. What Success Looks Like Clients demonstrate loyalty and satisfaction through strong Net Promoter Scores (NPS) and qualitative feedback Your team is highly engaged, supported, and performing at or above expectations. Proactive client outreach is happening consistently-not just reactive support. Your team members are growing in capability, confidence, and influence. Regional themes and client needs are regularly synthesized and shared with product, support, and leadership stakeholders. Qualifications: Strong understanding of support operations, client lifecycle, and feedback systems (NPS, eSAT) Ability to coach others in client communication, troubleshooting, and service recovery Excellent communication, prioritization, and problem-solving skills Familiarity with ERP systems, local government software, or SaaS environments is a plus

Posted 6 days ago

Admiral Beverage logo
Admiral BeverageLewiston, ME
Admiral Beverage believes in investing in its people, business partners, and communities, to continually grow and offer the best products and services in the region. With the strength of a large company combined with a small-town, friendly, family-driven mindset; we are here to grow with you. Admiral offers: competitive wages, a full-scale benefit program including health, dental, and vision coverage, 401(k) and retirement programs, paid leave and holidays, and much, much more! Current Admiral Beverage Employees (excluding Contractors): Please apply via your internal Workday Account. Pepsi Merchandiser - Lewiston, ID Job Description Primary Location: Lewiston, Idaho Merchandiser: Displays beverage merchandise on shelves, showcases, and on sales floor of retail store by performing the following duties. Arranges products according to prearranged plan or own ideas approved by management. Places price and descriptive signs on backdrop, fixtures, merchandise, or floor. Transfers product from customer stock room to floor displays to comply with "Sell By" dates, maximize product in store and minimize product in stock room. Orders product for assigned accounts in accordance with established procedures to ensure no out-of-stocks conditions. Originates display ideas or follows suggestions or schedule of Merchandiser Manager and Sales Manager. Communicate effectively daily with key store personnel on any service or product needs. Constructs or assembles display aids from company provided Point of Sale (POS) materials. Other duties may be assigned by the immediate supervisor or other supervisor at any time. Must have weekend availability SUPERVISORY RESPONSIBILITIES None. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS Must meet company driver qualifications. COMMUNICATION SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS Ability to perform basic functions of math in all units of measure and formats and to interpret rate, ratio, percent, and graphs. OTHER QUALIFICATIONS Some states require employees to be 21 years of age or older when promoting, merchandising and delivering alcoholic beverages. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. COMPETENCIES Attendance/Punctuality, Attention to Detail, Customer Service, Dependability/Reliability, Driven, Productivity, Safety, Self-Management. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to handle or feel; and reach with hands and arms. The employee frequently is required to talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 70 pounds unassisted and occasionally lift/or move objects weighing up to 100 pounds using a hand-truck or other manual lifting device. Specific vision abilities re- quired by this job include close vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. ACKNOWLEDGEMENT I have read the essential duties and responsibilities of this job and am able to meet these essential duties and responsibilities with or without accommodation. Requests for accommodation will be considered on a case-by-case basis. This Job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his/her supervisor.

Posted 30+ days ago

HeyTutor logo
HeyTutorTurner, ME
JOB INFORMATION: HeyTutor has partnered with a school district in Maine and we're looking to hire paraprofessionals/paraeducators who can assist K-12th  students during school hours. You will be working with students K-12th. You'll be actively supervising students as you help them catch up from learning gaps developed over the past school year. You must be comfortable passing an IN-PERSON background check. If you are passionate about a career in education, looking for consistent tutoring hours, or simply just want to provide some assistance to students in your community, this is the perfect opportunity for you! JOB DESCRIPTION: Paraeducators support students across a variety of classroom environments. The environment could be a general education classroom, or a special education classroom (i.e. resource room or specialized classroom). Paraeducators will work with special education teachers to support the needs of students who have IEP.  As research supports inclusion of students with disabilities, with guidance from federal legislation, such as the Individuals with Disabilities Education Act (IDEA), students will be scheduled into classes based on their individual needs.  Instructional duties that could be assigned to a Paraeducator:  Provide assistance with individualized programmed materials Work with teacher to develop classroom schedules Carry out instructional programs designated by the teacher  Assist in collecting (observing, recording, collecting and charting) functional behavior assessment data on individual students Take anecdotal notes on student targeted behaviors Assist in preparation or production of instructional materials for special education teacher(s)  Make informed decisions with the teacher about content specific accommodations, modifications, and adaptations Presume competence (with keeping expectations high) with as little prompting as possible  Assist teacher with behavior management, and teach appropriate behavior  Facilitate peer supports, friendships, and positive relationships  Supervise students during non-instructional periods, as specified in IEP documents Partner with teachers and other service providers (i.e. Speech & Language Pathologist, School Psychologist, Occupational Therapist, etc).  Provide bathroom assistance to students Other duties as assigned by special education teacher  SCHEDULE: Must be available between the hours 7:00am-3:45pm M-F REQUIREMENTS: Possession of a valid Maine Department of Education Tech Certification at level 1, 2, or 3. Candidates who do not currently hold the certification must demonstrate the ability to obtain Tech Certification level 1, 2, or 3 within a reasonable timeframe. Prior experience with students (great at working with kids). Comfortable working in a classroom setting and with special needs students. Clear FBI-DOJ background check (provided through us). Comfortable providing bathroom assistance/changing diapers. Must be able to provide a reference from a previous employer.  Must be able to successfully complete de-escalation and safety training provided by the school district. PAY: $24-$30  Pay depends on a combination of education and experience and will be determined at the time of the interview HeyTutor recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, sex, disabilities, age, veteran status and other protected status as required by applicable law. WHO WE ARE: HeyTutor is the leading EdTech Company that provides tutoring for over 50 school districts nationwide. After 8 years in business, we’ve served over 400K students and delivered 1M+ lessons. We are growing rapidly in our expansion efforts to help bridge learning gaps caused by the pandemic and support students in need. Our teaching curriculum and high dosage tutoring methodology has been proven to significantly improve test scores. We are proud to be ranked #28 in the country as the best startup employer by Forbes. We offer competitive pay for our tutors, consistent weekly schedule, and rewards for tutors achieving certain milestones. Equal Opportunity Employer: HeyTutor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We encourage individuals of all backgrounds to apply.   Powered by JazzHR

Posted 30+ days ago

Venture Solar logo
Venture SolarSaco, ME
Venture Solar is hiring a Solar Installer . As a Residential Solar Installer, you will be responsible for : Assembly, installation, or maintenance of solar modules/array and mounting hardware. Mechanical/structural mounting of racking, modules, and electrical equipment. Electrical wiring of solar array/system (AC and DC). Other duties as assigned. What you’ll bring: Knowledge of hand-held power tools. Experience in PV installations, roof work, general construction, or carpentry - Required. Basic understanding/experience with electrical wiring of AC and DC systems - preferred. Solar installation experience - required Comfortable with heights - required Able to lift at least 50 pounds A valid, clean driver's license - required Full time work 40+ hours, overtime pay for over 40 hours in 1 week. This is a full-time, benefits-eligible role. $28.00 - $32.00 per hour. Compensation will be commensurate with experience. About Venture Solar: Venture Solar takes an employee and customer-first approach with the goal of providing the best experience possible in the Solar industry! Venture Solar is a residential and commercial solar provider that services customers in NJ, NY, CT, MA, NH, RI, NH, PA, and DE. Our mission is to help our customers take control of their energy costs by switching to cheaper, cleaner solar power with no upfront cost and immediate savings. Venture Solar was founded in 2015 by Alex Yackery and Alex Giles who are actively involved in the business and take a hands-on approach to training everyone who joins the team Venture Solar is recognized on the Inc 5000 as the 497th fastest growing company in the country. At Venture Solar, we believe when your talents are aligned with your work and you’re passionate about the difference you make, you don’t work a day in your life. A Venture Solar career is a journey that starts with a positive, productive, and engaging workplace where team members are valued and respected. If you're interested in an opportunity to join our team in a growing organization, apply to one of our open positions today! The above statements are intended to describe the essential functions, nature, and level of work to be performed as of the document preparation date; they are not intended to be an exhaustive list of all duties and responsibilities. Venture Solar reserves the right to modify this job description at any time, without notice. Venture Solar is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status or any other basis prohibited by federal, state, or local law. #vs1 Powered by JazzHR

Posted 3 days ago

L logo
Legacy Harbor AdvisorsLewiston, ME
Join Our Award-Winning Team and Advance Your Career!Our company has garnered consecutive accolades as a Top Company Culture by Entrepreneur Magazine, boasting exceptional employee ratings on Glassdoor and Indeed. Recently featured in Forbes and named on the prestigious Inc. 5000 list for six consecutive years, we are a leader in rapid growth and excellence.Why Choose Us? Flexible Work Schedule: Enjoy a condensed 3-4 day work week for optimal work-life balance. Comprehensive Training: Access our cutting-edge online training and support system at no cost. Exclusive Leads: Say goodbye to cold calls with our in-house lead generation system. Daily Commission Payouts: Earn commissions swiftly with no waiting periods in this commission-only role. State-of-the-Art Tools: Utilize industry-leading technology to automate and enhance your sales process. Guided Mentorship: Benefit from ongoing guidance and mentorship from successful industry professionals. Global Incentives: Earn opportunities for multiple all-expense-paid incentive trips worldwide.Responsibilities:Working closely with mentors and as part of a collaborative team, our sales representatives play a pivotal role:Our company receives inbound inquiries nationwide from individuals seeking information about various insurance products. Sales agents engage with these prospects over the phone, gathering qualifying details and scheduling virtual meetings (via Zoom or phone). Using our proprietary tools, agents provide tailored quotes and present solutions during these virtual sessions.The typical sales cycle, from initial contact to commission payment is completed within 72 hours.Must-Have Qualities: Integrity: Uphold strong moral character, embodying our value of doing the right thing even when unsupervised. Dedication: Demonstrate a strong work ethic and a commitment to continuous improvement. Coachability: Approach learning with humility and openness to feedback.If you're a driven professional seeking a rewarding challenge, we offer an opportunity that exceeds expectations.Apply Now:Submit your resume along with why you believe you're a great fit. We look forward to reviewing your application and scheduling an interview.Disclaimer:As a 1099 independent contractor, you’ll offer financial products such as IULs, annuities, and life insurance to clients who have expressed interest in learning more. Powered by JazzHR

Posted 3 weeks ago

Extended Family Home Care logo
Extended Family Home CarePortland, ME
Extended Family Home Care is hiring a Registered Nurse! Private Pay Home Health Care Nurse (RN or LPN) Location: Portland, ME Company: Extended Family Home Care, part of the HouseWorks Family Job Type: Per Diem Job Code: EF400 About Us At Associated Home Care , part of the HouseWorks Family of Companies , we are dedicated to providing high-quality, personalized in-home care that empowers clients to live safely and comfortably in their homes. We’re seeking an experienced and compassionate Private Pay Home Health Care Nurse (RN or LPN) to join our clinical team. This role is ideal for nurses who value autonomy, flexible scheduling, and the opportunity to deliver one-on-one care that truly makes a difference. Job Summary The Private Pay Nurse is responsible for assessing clients, developing individualized care plans, and overseeing each client’s health and wellness according to their Care Plan. This position ensures compliance with all nursing standards, regulations, and company policies while providing skilled nursing services as needed. You’ll collaborate closely with clients, caregivers, physicians, and the VP of Clinical to deliver the highest standard of in-home care. Key Responsibilities Conduct on-site start-of-care assessments and develop comprehensive client care plans. Update care plans as needed and orient caregivers to plan changes. Ensure full compliance with clinical standards, federal/state regulations, and company policies . Collaborate with the VP of Clinical, physicians, caregivers, and family members to coordinate client care. Provide Skilled Nursing Services when appropriate. Document all services rendered, changes in client condition, and communication per company policy. Implement physician orders for medications, treatments, and medication management . Deliver care based on ethical principles in a non-judgmental and culturally sensitive manner. Qualifications Diploma or degree from an accredited School of Nursing (LPN or higher) . Current and active nursing license in the state of Maine. Must possess a valid driver’s license, reliable transportation, and current insurance . Strong communication and documentation skills. Compassionate, professional, and dependable demeanor. Why You’ll Love Working With Us 💰 Competitive Pay with Direct Deposit 🏥 Benefits: Medical & Dental (if benefit eligible). 401k – all. 📅 Flexible Scheduling – pick shifts that fit your lifestyle (weekdays or weekends) 💼 Career Advancement Opportunities 🎓 Ongoing Training & Mentor Program 💸 Referral Bonus – earn extra $$ for great referrals 🌴 Paid Sick Time & Holiday Pay ❤️ A supportive, family-oriented work culture that values caregivers Pay Range: The hiring range for this position is $40-$45/Hourly. Various factors will determine final compensation such as a candidate’s years of relevant work experience, skills, certifications, and location. Apply Today If you’re a compassionate nurse who thrives in a one-on-one care environment and wants to be part of a trusted, client-centered organization — we’d love to meet you! Join Extended Family Home Care and help us deliver care that truly feels like family. Work Environment: Traveling in southern Maine is required. HouseWorks, LLC and its Family of Companies is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information. Powered by JazzHR

Posted 1 day ago

C logo
Cumberland County GovernmentPortland, ME
The Cumbe r land County Sheriff’s Office is looking for Patrol Deputies to join our ranks! We are a very progressive law enforcement agency that promotes a Community Policing philosophy. This position is 40 hours per week with a full benefits package. Pay is commensurate with experience and starts at $29.50/hr. Stipends and shift differentials are available, and for blue pins / academy certified officers we provide up to 15 YEARS in lateral credit for pay and time off as well as a $6,000 sign on bonus ! Please note, applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Our dedicated and elite Patrol Deputies: Prevent crime by explaining and enforcing applicable federal, state, county, and local laws and ordinances; teaching preventative, protective, and defensive tactic s ; m e diating disputes; patrolling assigned area; responding to n o tice s of disturbances; conducting searches; observing suspicious activities; d etaining sus p ects. Apprehend suspects by responding to complaints and calls for help; observing violations; making arrests. Conduct criminal investigations by gathering e v idence; interviewing victims, witnesses and sus p ects. And MORE! To join us in p rotecting and serving t h e citi z e ns and visitors of towns in Cumber l and County you m ust: Be at least 21 years of age or 20 years of age with 60 college credits ; Hold a HS Diploma or equivalent; Hold a valid Maine Driver’s Licen s e; Reside in the State of Maine and not more than 15 miles outside the Cumberland County border. If you meet the above requirements, we'd love to see your application! Cumberland County offers an excellent and comprehensive benefits package and is proud of its talented and dedicated workforce. Come join our team and culture of engaged employees. Our strong management team is dedicated to providing employees with inspiring leadership, a positive and friendly workplace, support, encouragement and the necessary tools for success. We offer tuition reimbursement, wellness program, and professional development and training opportunities. This position is 40 hours per week with a full benefits package. Pay is commensurate with experience and starts at $29.50/hr. Stipends and shift differentials are available, and for blue pins / academy certified officers we provide up to 15 YEARS in lateral credit for pay and time off as well as a $6,000 sign on bonus ! Cumberland County is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected Veteran status. Powered by JazzHR

Posted 30+ days ago

R logo
Route EliteBiddeford, ME
Join our team and begin your future in FedEx Delivery TODAY! with the local company Kinlogistics , out of Biddeford, Maine. Start your new career within days earning anywhere between $900 to $1175 every week + $500 sign-in bonus ! We are hiring regular full time FedEx Delivery drivers with work-related driving experience and a strong work ethic to make local residential and business deliveries. (CDL License Not required!) If you have been a Local Driver, Route Driver, Truck Driver, Courier, Pick Up Driver, Delivery driver - and if you have driven for UPS, Amazon, previous FedEx companies, DHL, Wal-Mart, Uber, Lyft or any other similar companies - that is a plus! We have a job waiting for you as we are hiring urgently and immediately. Requirements: ∙ Be at least 21 years of age, have a valid driver’s license, and a clean driving record. ∙ Pass a drug test (includes marijuana) with continued random drug screens throughout employment ∙ Pass a DOT physical ∙ Be able to safely lift/carry up to 75 lbs. and up to 150 lbs. with hand truck ∙ Pass FedEx Ground criminal background check ∙ Have reliable transportation to and from work -️ Be on time and ready to work each workday ∙ Weekend availability is required. Must be able to work on Saturdays ∙ Be able to climb stairs ∙ Be able to work in all types of weather ∙ Be available to work full time (5 days a week) ∙ Have a strong work ethic and get it done attitude ∙ Have conversational English communication skills Daily Duties include but not limited to: ∙ Your vehicle must be operated safely at all times ∙ Delivery and pick up of packages to businesses and residences. Routes vary in number of pick-ups and deliveries, but expectations are a driver will routinely perform up to 150 stops a day ∙ Perform daily inspection of vehicle including checking fluid levels ∙ Loading vehicle for deliveries and organizing daily loads ∙ Work independently and as part of a team ∙ Provide exceptional customer service and maintain appropriate communication with manager ∙ Accurately operate scanner/effectively track delivery process ∙ Accurate disposition of package delivery and pickups is a must and critical to our integrity. ∙ Consistently deliver entire route in a timely manner Benefits: ∙ 401k / Retirement plan ∙ Dental insurance ∙ Disability insurance ∙ Health insurance ∙ Life insurance ∙ Paid personal time ∙ Paid holiday ∙ Vision insurance ∙ $500 sign-in bonus (awarded after 90 days) Paid training will be provided that covers delivery/route procedures, standard equipment operations, customer service skills, and driver safety. Consent to receive SMS: By applying for this job, you agree to receive next step communications by SMS to the phone number on your resume. Job posting ID: JP576 Powered by JazzHR

Posted 2 weeks ago

Z logo
ZOLL LifeVestPortland, ME
Position Title: Patient Service Representative (PSR) Flexible Position!  Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition.  It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.   This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL Powered by JazzHR

Posted 30+ days ago

Portland Webworks logo
Portland WebworksPortland, ME
As a successful candidate for the DevOps Engineer position, you believe that a software development project isn't complete until it’s successfully delivered to a user and meets their expectations around availability, performance and security. Configuring a software system, setting up the environments the system will be run in, and implementing the processes for deploying the software system are required steps to that successful delivery. You have a strong focus on business outcomes, are comfortable with collaborating with team members through all stages of a project, and can reach across functional borders to get the job done. As a Dev Ops Engineer at Portland Webworks, you can expect to: work with cutting edge technologies work on a variety of projects ranging in both size and scope deliver high quality solutions across multiple industries work in a dynamic, collaborative environment support our Drupal and Java software development teams automate build and deployment process configure high availability hosting configurations in Amazon Web Services maintain internal software, hardware and networking systems work on security compliance efforts provide some off-hours support As a DevOps Engineer, you will bring: Strong Linux administration skills A solid understanding of TCP/IP networking, DNS and HTTP(s) A thorough understanding of security best practices Experience with high availability hosting configurations Experience with relational databases such as MySQL, PostgreSQL and Oracle A thorough understanding of Git and other version control systems A positive attitude and strong work ethic An ability to quickly ramp on new technologies and programming languages Skills that would make you really stand out are: Experience with Jenkins, CircleCI or other build automation and continuous integration systems Experience with high availability hosting configurations using AWS, Google Cloud or Azure Experience with Active Directory, LDAP and SSO solutions Experience with Docker Security training or certifications (CCSP, SSCP, etc.) Experience maintaining Tomcat, Jetty, Glassfish, or other Java Application Servers Experience with automation and configuration management tools We are a professional consulting company, building custom solutions for a diverse client base. Healthcare, non-profit, eCommerce, retail, and government agencies, are some of the industries we work with. This diversification creates an exciting work experience by presenting software challenges in a variety of business domains and technical environments. The client and tech mix at PWW are ideal for gaining valuable experience and growing your career. PWW offers generous insurance plans, annual profit sharing (18% on average), and a fun, engaging work environment. Learn More About Portland Webworks & GovWebworks LinkedIn | Facebook | Twitter | Instagram 5 Times Best Places to Work Winner Our Team | Our Clients Powered by JazzHR

Posted 30+ days ago

Portland Webworks logo
Portland WebworksPortland, ME
As a Drupal DevOps Engineer, you have a solid grasp of the Drupal hosting configurations, build processes and automation of deployments. You have a strong focus on business outcomes, are comfortable with collaborating with team members through all stages of a project, and can reach across functional borders to get the job done. > About Us We’re a small company of overachieving consultants, taking on big challenges for our clients. We build web applications and application solutions for a wide range of clients, with a focus on the public sector. We use a team-based approach, with teams consisting of designers, software developers, quality assurance engineers and project managers. This allows us to provide the full lifecycle of project delivery to clients from initial concept consulting to final implementation. As a Dev Ops Engineer at Portland Webworks, you can expect to: work on a variety of projects ranging in both size and scope work in a dynamic, collaborative environment work with and support our software development teams automate build and deployment process work with clients on hosting and launch requirements configure high availability hosting configurations in Amazon Web Services As a DevOps Engineer, you will bring: Experience with Drupal architecture, best practices, and coding standards  Experience with Drupal administration, config management, and security updates Experience with Drupal build processes using composer Strong Linux administration skills A solid understanding of TCP/IP networking, DNS and HTTP(s) A thorough understanding of security best practices Experience with high availability hosting configurations Experience with relational databases such as MySQL A thorough understanding of Git and branching strategies A positive attitude and strong work ethic An ability to quickly ramp on new technologies Skills that would make you really stand out are: Experience with custom high availability hosting configurations using AWS and Azure Experience with Pantheon and Acquia hosting and automation Experience with Docker and Lando Experience with BitBucket Pipeline, GitHub Actions or other build automation and continuous integration systems Drupal testing with tools such as PHPUnit, Visual Regression Tests (boostrap.js), cypress etc,   Experience with Active Directory, LDAP and SSO solutions Experience with automation and configuration management tools   More About Us   We are a professional consulting company, building custom solutions for a diverse client base. Healthcare, non-profit, eCommerce, retail, and government agencies, are some of the industries we work with. This diversification creates an exciting work experience by presenting software challenges in a variety of business domains and technical environments. The client and tech mix at PWW are ideal for gaining valuable experience and growing your career. PWW offers generous insurance plans, annual profit sharing (18% on average), and a fun, engaging work environment. Learn more about us! How to Simplify Drupal Builds with Yarn and Webpack: Some useful tools to automate the management of multiple packages - https://www.govwebworks.com/2020/02/11/how-to-simplify-drupal-builds-with-yarn-and-webpack/ Developer Spotlight at GovWebworks: Software developer Rachel Charow shares some scenes from her working life - https://www.govwebworks.com/2020/01/21/developer-spotlight-at-govwebworks/ Core Values For Employee Happiness: Lessons learned from the Best Places to Work award on workplace satisfaction during a pandemic - https://www.govwebworks.com/2020/10/27/core-values-for-employee-happiness/   Learn More About Portland Webworks & GovWebworks LinkedIn | Facebook | Twitter | Instagram 5 Times Best Places to Work Winner Our Team | Our Clients Powered by JazzHR

Posted 30+ days ago

Spectrum Healthcare Partners logo
Spectrum Healthcare PartnersBangor, ME
Spectrum Healthcare Partners is seeking a Board Eligible/Board Certified Diagnostic Radiologist.This is a full-time remote teleradiology position must be based in the United States. We are a longstanding, established physician owned group of 18 radiologists covering hospitals serving Eastern & Coastal Maine communities. Daytime teleradiology position – work from the comfort of your home while maintaining regular hours to spend time with your family! Flexible scheduling NO night or weekend shifts Remote diagnostic workstation provided by Spectrum Healthcare Partners at no cost to you 1099 contractor position preferred, employed positions also possible Back-office staff available 8a – 5p 7 days a week to communicate urgent/unexpected findings for you, or to get you in touch with covering physicians, with two clicks in PACS The study mix is general; we have a flexible read system where you can focus on your strengths and areas of fellowship training but also cover basic CT neuro/body, XR and US. We are on AGFA EI 8.2 and FFI 5.3, with excellent speeds for telerads across the country from coast to coast. We pride ourselves on having developed a close-knit practice. Although we have a generalist practice model, our radiologists are fellowship trained and eager to share their expertise with colleagues, including and especially with our remote radiologists. Our excellent in-PACS chat system and Teams community allows instant consults and study shares with fellow group members so we can collaborate on interesting and/or difficult cases. In our group, collaboration and teamwork are welcomed and encouraged. We realize that the nature of teleradiology lends itself to isolation and a lack of community, particularly in some large teleradiology groups. This is contrary to the philosophy and culture of our practice, and we aim to mitigate this by including you to the fullest extent possible as an integral part of our practice community. Our Practice We are the dominant group in this region with minimal competition in our area, and numerous opportunities for expansion. We serve a variety of hospitals, from our largest hospital, Northern Light Health Eastern Maine Medical Center (EMMC), which recently underwent an extensive $300 million expansion and serves as the primary referral center in the region with 411 beds, to small regional hospitals, providing a variety of patient populations. EMMC is also the regional tertiary referral center for numerous subspecialties, with a catchment area extending to the Canadian border. We have excellent interactive working relationships with our colleague physicians in other fields, including trauma surgery, neurology, pulmonology, hematology/oncology, orthopedic surgery, radiation oncology and many more. Our integrated Cancer Center, Northern Light Cancer Care, features a longstanding close partnership with Dana-Farber Cancer Center, a team of 23 medical and radiation oncologists, and on-site state of the art PET-CT suite. About Spectrum Healthcare Partners Spectrum Healthcare Partners is a Maine-based, physician-owned and led healthcare organization that combines strong physician leadership with expertise from a multi-disciplinary management team. Spectrum is comprised of over 200 Board Certified physicians, including anesthesiologists, pathologists, physiatrists, radiologists, and radiation oncologists, serving patients and communities throughout Maine and northern New England. The care and treatment of our patients is of primary importance to us. Our physicians are dedicated to excellence in the diagnosis, prevention and treatment of illness, lifelong learning, and serving our communities. Powered by JazzHR

Posted 2 weeks ago

Z logo
ZOLL LifeVestPittsfield, ME
Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.  LifeVest®  is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition.  It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.   This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the  use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off. Responsibilities: C ontact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends.  Travel to patient’s homes and health care facilities   to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest® Program LifeVest® according to the prescribing physician’s orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose  family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check  Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver’s license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically   Powered by JazzHR

Posted 30+ days ago

D logo
Direct Demo LLCScarborough, ME
WE ARE CURRENTLY HIRING FOR THE PITTSBURGH COSTCO LOCATIONS! Join our team of energetic, goal-driven sales reps! We’re looking for passionate brand ambassadors to promote Qunol & Zena nutritional supplements. If you love talking to people and thrive on hitting goals, this job’s for you! You’ll be trained to demo and sell our best-selling products — including Supergreens, Pure Colostrum Powder, Liquid Collagen, CoQ10, Magnesium, and Turmeric. Top Sales Reps Earn: $30+/hr Available Demo Hours: 10am-5:30pm ~ All days available! Weekends are the BEST commission days! Compensation: Starting at $24 an hour + BONUS based on surpassing sale quotas W-2 Employment We provide a promotional kit and bi-weekly paycheck via direct deposit Sales Promoter Responsibilities: Engage & Inspire: Approach and interact with Costco members to promote exciting national brands from our supplier partners. Professional Presence: Represent Direct Demo and our clients with confidence, energy, and professionalism. Customer Focus: Deliver exceptional service and create positive shopping experiences for Costco members. Team Connection: Join regularly scheduled paid compliance calls with your manager or team to stay informed and supported. Physical Readiness: Able to lift up to 30 lbs throughout the day (tables, product boxes, demo supplies). Set-Up & Breakdown: Carry a 2’ x 4’ folding table (approx. 30 lbs) and demo materials to and from your vehicle each shift. On Your Feet: Comfortable standing for extended periods during demonstrations. Independent & Reliable: Work confidently on your own—you’ll be the main representative for your location. Requirements: Outgoing personality, ability to approach and talk to customers. Strong verbal communication skills. Experience with direct sales. Email and basic computer / mobile device skills. To be considered for this position, applicants must include a current resume and answer all screening questions. Learn more about us at: qunol.com and zenanutrition.com Our company is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, gender, gender identity, gender expression, genetic information, disability or any other characteristic protected by law. Powered by JazzHR

Posted 5 days ago

Venture Solar logo
Venture SolarBangor, ME
  ​ Venture Solar is hiring a Business Development Associate. A Business Development Associate is not a lead generation role where you will be asked to knock on doors or cold call. We are seeking experienced sales representatives that are closers with a track record of success in sales and are looking for the right environment to be successful. Our appointment setting teams will schedule qualified appointments on your calendar for you to meet with the homeowner(s) and close with the best combination of products, services, and track record in the industry.  We view the sales process in solar to be educational and we realize that it is an emotional decision for people to make the switch, so we focus on making sure that our customers understand not just how solar works, but also where the money is coming from to help pay for their project so that it doesn't seem "too good to be true". What you’ll bring: Sales experience - Required Outside sales (In home sales) - preferred Solar experience – welcomed Willingness to learn Benefits: Base salary plus commission 401k match program Health, Dental, and Vision insurance Paid Time Off Compensation: Base salary + uncapped commission (OTE $100,000-$250,000) #vs1   Powered by JazzHR

Posted 30+ days ago

W logo
World Insurance Associates, LLC.Scarborough, ME
Summary World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is the second fastest-growing insurance broker in the U.S. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Position Overview The Receptionist at World Insurance Associates is responsible for managing calls coming into the main phone line, receiving, and distributing mail, as well as additional administrative duties to support the office. Essential Duties and Responsibilities First line of contact to receive and distribute a high volume of calls coming into phone line Distribute faxes via the agency management system Responsible for keeping inventory of all office supplies and placing approved orders for replenishment as needed Performs all other general administrative related duties as assigned Responsible for receiving, processing and distribution of physical and electronic mail as needed Assist in any processing for Commercial Lines and Personal Lines departments Qualifications Work experience with customer service responsibilities Computer savvy and proficient in MS Office including Power Points, Word, Excel, Outlook, Adobe. Excellent verbal communication skills Ability to multi-task in a fast paced and deadline driven environment Must be able to maintain professionalism and a positive service attitude Can handle sensitive information with the highest degree of integrity and confidentiality Strong attention to detail and excellent organizational skills required Exceptional customer service skills, over the phone and in person, with our customers and internal departments Sense of urgency and problem-solving skills Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.#LI-KS1 Powered by JazzHR

Posted 30+ days ago

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Davies Risk ServicesPortland, ME
Gig Workers Wanted! Are you tired of working for someone else? Have you thought about building a business for yourself? If you answered yes to either question – Welcome! We are excited to introduce Davies Risk Services to you! Our Premium Auditors come from various backgrounds. If you are inquisitive, driven & self-directed, love numbers and spreadsheets, and being out in the field working with all different types of people – then check out the rest of this job description! Davies is an industry leader and premier provider of premium audit and loss control services! Celebrating 30+ years in business, we owe our success to our talented field auditors in the field performing our work. At Davies our core values are our guiding principles, not just words we put on our website or company documents. Our core values are simple; We are Connected- We are Dynamic We are Innovative- We Succeed Together! Why Partner with Davies Risk Services? Grow a business for yourself and take control of your own destiny! Manage your own schedule and work out of your home office You determine how much work you take from us and manage your volume Our contractors are paid by the job - you determine how much money you make! Learn a valuable, highly marketable trade in a growing industry! What does a Premium Auditor do? Our field auditors meet with our client’s policyholders onsite, virtually or via the phone, usually at the end of the policy period to conduct a review of business operations, specific financial records such as payroll, sales and/or cost records, and to verify class codes assigned per industry and client standards as required by their insurance contract. Premium Audit Video Link: https://vimeo.com/1069344148/40b2e3100d Individually scheduling appointments with clients to conduct the premium audit and obtain necessary information Submitting audit reports via web-portal and Davies’s exclusive premium auditing software Contacting clients and communicating via phone, email, and face to face discussions Examining commercial businesses’ payroll and tax records Evaluating operational practices Adhering to customer requirements and quality standards Maintaining confidentiality and acting with integrity Qualifications: Successful candidate must live the geographic area advertised! Accounting or bookkeeping experience is helpful, but not required Strong customer service and people skills are a must! Numbers-oriented Knowledgeable of Microsoft Office, particularly Excel, Word and Outlook. Strong analytical skills Ability to use deductive reasoning to find solutions Premium Audit experience is not required! Davies Risk Services provides best in class training, allowing entrepreneurial minded individuals the opportunity to own their own Premium Audit business and build a new career! For more information apply today! Davies Risk Services is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate. We only consider applications submitted through our official hiring portal. We do not utilize sites like Facebook or Telegram Ap to recruit or interview potential employees or contractors. If you have been directed to provide any information through any another method other than our career portal, please email us at drsrecruiting@us.davies-group.com . #LI-CM1#LI- HYBRID Powered by JazzHR

Posted 30+ days ago

Tyler Technologies logo
Tyler TechnologiesOrono, ME
Description Tyler Technologies is seeking an Associate Product Manager to join our AI team. This role is focused on product execution: bringing clarity, speed, and operational excellence so our engineering team can deliver AI-powered products at scale. You'll work closely with the AI Product Manager and engineering to translate high-level ideas into actionable tasks, support day-to-day workflows, and help coordinate successful releases. This is a fast-paced, hands-on role, well-suited for someone early in their product career who is eager to learn in the context of cutting-edge AI development. Responsibilities Write clear acceptance criteria and requirements to help keep engineering unblocked. Support scrum activities, including ticket creation, backlog grooming, and sprint planning. Coordinate sprint planning and share updates with divisional partners. Track progress, compile reports, and communicate status to stakeholders. Provide ongoing operational support for generally available (GA) AI products. Capture and track feature requests from divisional partners. Assist with sprint QA and ticket cleanup to maintain team velocity. Qualifications 1-3 years of experience in product, business analysis, or software development (internships included). Strong organizational skills with the ability to write clear requirements and manage details. Effective communication skills with both technical and non-technical teammates. Curiosity and ability to learn technical concepts and system architectures. Interest in AI/ML, data platforms, or modern SaaS environments. To Be Successful, You're Comfortable With... Working at a fast pace and adapting quickly to shifting priorities. Operating in ambiguity while still pushing work forward. Thriving in a dynamic, startup-like environment with frequent change. Taking on operational and support-focused work to keep the team moving. Nice to Have... Familiarity with agile/scrum tools and workflows (e.g., Jira, Confluence, backlog management). Academic or practical background in computer science, AI/ML, or data systems. Experience collaborating with engineering teams in a SaaS or enterprise software setting. Interest in developing into a full product management role over time.

Posted 2 days ago

MaineGeneral Health logo
MaineGeneral HealthAugusta, ME
Job Summary: Job Description Summary The Patient Service Representative plays an important role in supporting patient care by coordinating scheduling and communication between patients, families, and clinical staff. This position requires excellent organization, attention to detail, and strong communication skills to ensure a positive patient experience and efficient department operations. Job Description: Schedules appointment times using computerized scheduling programs. Communicates with medical and clinical staff to ensure the availability of facilities and staff, and intakes pre-authorizations at the time of scheduling. Communicates with patients and/or their families, as permissible, to provide necessary pre-procedure instructions and to confirm appointments. Intakes demographics, insurance information, and pre-authorizations as necessary for all scheduled encounters. Scheduled Weekly Hours: 40 Scheduled Work Shift: Day (United States of America) Job Exempt: No Benefits: Supporting all aspects of our employees' wellness - physical, emotional and financial - is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future. Physical Wellness: We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs. Employees have access to industry-leading leave for new parents. A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves. Emotional Wellness: When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household. Financial Wellness: An employee discount program is available to all employees for services provided by MaineGeneral Medical Center. Tuition Reimbursement is available to all employees to further develop skills and career. We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan. Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident. We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time. Career Mobility: Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource - they're how we grow our business and care for our community. Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .

Posted 3 days ago

Claire's Accessories logo
Claire's AccessoriesSouth Portland, ME
Assistant Store Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Sales Leadership & Profit Growth: Take ownership of store sales by delivering outstanding customer experience, upselling products, and implementing promotions to maximize revenue. You'll be at the forefront of driving store performance. Customer Engagement & Experience: Every customer interaction is a chance to create a loyal shopper! Use your enthusiasm and product knowledge to provide personalized styling advice, recommend add-ons, and enhance their shopping journey. Expert Piercing Services: Become a trusted piercing specialist through our training program. Provide a safe, fun, and professional experience that keeps customers coming back. Operational Excellence: Ensure the store runs smoothly by maintaining inventory accuracy, handling transactions efficiently, and keeping the store well-merchandised and visually appealing to drive foot traffic. Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service. Trend-Driven Brand Representation: Showcase Claire's products and services with enthusiasm. Stay up to date with the latest fashion trends and translate that knowledge into compelling product recommendations and styling tips for customers. About You Sales-Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities. Customer-Centric Approach: You're passionate about providing exceptional service and creating memorable shopping experiences. Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success. Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers. Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale. Ability to Work Independently: You're self-motivated, organized, and can take charge when needed. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You hold a high school diploma or equivalent and have a minimum of one year of retail management experience, along with at least one year of overall retail experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You're a driven team player with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance) Generous employee discount on Claire's products Opportunities for advancement and career development Fun and inclusive work environment with supportive teammates Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Compensation Range: $18.65 - $20.65 Claire's is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location. Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave. Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states. Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked. Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com. Only messages sent for this purpose will be considered.

Posted 2 days ago

Tyler Technologies logo

Client Experience Manager

Tyler TechnologiesOrono, ME

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Job Description

Description

The Client Experience Manager plays a pivotal role in transforming support into client success. This leader is directly responsible for the engagement, growth, and performance of a cross-functional team-including Client Experience Champions, Client Engagement Leads/Managers, and Learning Enablement Coaches.

Their mission: drive extraordinary client and employee experiences. This includes owning the Net Promoter Score (NPS) for their assigned region and fostering high employee satisfaction (eSAT) within their team. They act as both a strategic leader and a tactical support partner-ensuring clients feel supported, heard, and delighted, while employees feel empowered, challenged, and connected.

This is a formal people leader position.

Responsibilities

Client Outcomes & Advocacy

  • Own the client experience for the assigned region, with NPS as the primary success metric.
  • Actively track and improve clients' NPS performance through relationship building, issue resolution, and value delivery
  • Use NPS data to inform outreach plans and success strategy adjustments
  • Regularly engage with clients and oversee communication on critical issues, roadmap items, and new features.
  • Understand regional client trends and ensure proactive outreach strategies are in place.
  • Surface product gaps, friction points, and enhancement opportunities to internal teams.
  • Serve as a high-level escalation path for client concerns that require management handling.
  • Consistently highlight Tyler's unique value in conversations with clients and internal stakeholders
  • Ensure regional teams understand how to communicate product differentiators when managing escalations or sharing best practices
  • Serve as a champion for the client experience-reinforcing where Tyler's solutions are delivering exceptional outcomes
  • Step in to handle support incidents as needed, especially during high-volume periods
  • Help clients navigate change-whether product updates, cloud transitions, or process shifts-by providing clarity, reassurance, and structured communication.

People Leadership

  • Directly manage and develop a regional team of individuals including:

  • Client Experience Champions

  • Client Engagement Leads or Managers or Strategic Engagement Managers

  • Learning Enablement Coaches

  • Conduct regular 1:1s, career development planning, and performance reviews.

  • Foster a high-trust, high-performance team culture rooted in transparency, ownership, and continuous growth

  • Actively coach team members on handling escalations, improving call quality, and deepening client relationships

Operational Oversight

  • Monitor regional call trends, case volumes, and support backlogs-ensuring appropriate resource coverage and load balancing.
  • Ensure SLAs are being met and pull in Client Engagement and Learning Enablement team members to assist with incidents as appropriate
  • Identify and act on staffing needs or workflow adjustments to improve service responsiveness.
  • Partner with other regional managers to share best practices and align on enterprise client strategies.
  • Track and report on team and regional performance-including NPS, eSAT, and operational KPIs.
  • Ensure all team members follow the regional feedback process defined by the Director of Client Operations

Employee Engagement & Enablement

  • Own the employee satisfaction and engagement for your regional team.
  • Partner with Learning Enablement Coaches to ensure training is timely, targeted, and effective.
  • Support a culture of open feedback, recognition, and accountability.
  • Serve as a role model for transparent communication-owning mistakes and showing others how to recover from them with integrity and follow-through.

What Success Looks Like

  • Clients demonstrate loyalty and satisfaction through strong Net Promoter Scores (NPS) and qualitative feedback
  • Your team is highly engaged, supported, and performing at or above expectations.
  • Proactive client outreach is happening consistently-not just reactive support.
  • Your team members are growing in capability, confidence, and influence.
  • Regional themes and client needs are regularly synthesized and shared with product, support, and leadership stakeholders.

Qualifications:

  • Strong understanding of support operations, client lifecycle, and feedback systems (NPS, eSAT)
  • Ability to coach others in client communication, troubleshooting, and service recovery
  • Excellent communication, prioritization, and problem-solving skills
  • Familiarity with ERP systems, local government software, or SaaS environments is a plus

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