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Job Title: Communications Lead - Infinity Ward Requisition ID: R025562 Job Description: Your Platform Founded in 2002, Infinity Ward is the original studio behind the Call of Duty ® franchise. The titles developed by Infinity Ward have won more than 200 "Game of the Year" awards and 100 "Editor's Choice" awards, among many other industry accolades. Some of our previous titles include: Call of Duty ® : Ghosts , Call of Duty ® : Infinite Warfare and most recently, Call of Duty ® : Modern Warfare II . A critically acclaimed studio, Infinity Ward is proud to have one of the most passionate and talented development teams in the industry. We love to have as much fun as the games we create, and it shows in our relaxed, yet diligent, workplace environment. We believe that making the best games relies on having the best people, so we like to look after ours. We enjoy having fun with top-notch events that everyone gets involved with. Infinity Ward is wholly owned by Activision. To learn more about our studio, please visit us at https://www.infinityward.com/ , on Facebook at https://www.facebook.com/InfinityWard/ , and @InfinityWard on Twitter. Your Mission As a Lead Communication Manager you will help to connect, engage, and grow our global community of players. In this role, you’ll build deeper relationships with our fans worldwide, lead the development and execution of studio communication strategies, and drive community-focused initiatives in partnership with studio, publishing, and franchise teams. You’ll operate at both a strategic and tactical level, influencing messaging across digital, social, community, influencer, and public relations channels. We’re looking for a trusted advisor who understands the game development process, brings deep industry experience, and has a proven record across communications, social media, analytics, community management, and influencer engagement. Adaptability, clear decision-making, and the ability to collaborate across teams are essential. If you're passionate about gaming, driven by player-first thinking, and thrive in fast-paced environments, we want to hear from you. Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities: Lead the development and execution of studio communication strategies, messaging, and public-facing narratives aligned with studio goals. Build and manage community engagement campaigns across digital and social platforms, bringing fresh, culturally relevant ideas that resonate with our players. Serve as a cross-functional partner across development, brand, marketing, player support, live operations, analytics, and publishing to ensure accurate and timely communications. Source, verify, and translate development information into clear and impactful messaging for product launches, live updates, patch notes, and community-facing materials. Collaborate on live game communications, issue management, community sentiment monitoring, and proactive player support initiatives. Support the creation of key messaging, FAQs, briefing materials, and spokesperson training. Leverage data, analytics, and player insights to inform and optimize communication efforts. Actively participate in social monitoring and community feedback processes to help shape studio awareness of player needs. Occasionally travel for key industry events, studio activities, and player community engagements. Flexibility to adapt to shifting priorities and work hours as needed during critical phases of game development and live operations. Player Profile Minimum Requirements: 8+ years of experience in gaming, entertainment, or technology communications; preferably within global or multi-market organizations. Proven record of building and executing effective communications and social media strategies. Experienced in leading cross-functional collaboration and building strong relationships across teams. Strong writing, messaging, and verbal communication skills. Expertise with social media platforms, creator/influencer programs, traditional press, and community management ecosystems. Ability to translate complex development updates into clear, player-facing messaging. Passion for data-driven decision making; expertise in social listening, monitoring, and analytics tools. Highly organized, solution-oriented, and able to work calmly under pressure. Deep knowledge of Call of Duty, Infinity Ward, and the gaming industry strongly preferred. Bachelor’s degree in communications, media studies, journalism, or equivalent experience. Extra Points: Passion for gaming, lifestyle, and entertainment culture. Technical PC and networking knowledge a plus. Our World At Activision, we strive to create the most iconic brands in gaming and entertainment. We’re driven by our mission to deliver unrivaled gaming experiences for the world to enjoy, together. We are home to some of the most beloved entertainment franchises including Call of Duty®, Crash Bandicoot™, Tony Hawk’s™ Pro Skater™, and Guitar Hero®. As a leading worldwide developer, publisher and distributor of interactive entertainment and products, our “press start” is simple: delight hundreds of millions of players around the world with innovative, fun, thrilling, and engaging entertainment experiences. We’re not just looking back at our decades-long legacy; we’re forging ahead to keep advancing gameplay with some of the most popular titles and sophisticated technology in the world. We have bold ambitions to create the most inclusive company as we know our success comes from the passionate, creative, and diverse teams within our organization. We’re in the business of delivering fun and unforgettable entertainment for our player community to enjoy. And our future opportunities have never been greater — this could be your opportunity to level up. Ready to Activate Your Future? The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners. We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics. Rewards We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including: Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance; 401(k) with Company match, tuition reimbursement, charitable donation matching; Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave; Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others; If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance. Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/ . In the U.S., the standard base pay range for this role is $77,760.00 - $143,920.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: In Enterprise Delivery Experience, we take a customer-backed approach to deliver outcomes that are most important to our customers: ensuring accurate, damage-free, and on-time delivery of orders, exactly as requested. The Product Management Manager - Customer Communications will lead a team of Product Managers to support delivery of transactional communications (Email, SMS, Push, Live Activities). Customer Communications sends out over 1B+ communications each year to our customers who purchase with us in-store or online for pickup or delivery. The Product Management Manager is responsible for attracting, retaining and developing top talent focused on assessing market needs and inspiring cross-functional product teams to find the fastest way to achieve value around those needs. The Product Management Manager focuses on guiding and executing the delivery of business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products. Within their designated enterprise product line, Managers work closely with teams of developers, designers and business partners. They support in-depth business reviews, communicate and present across all levels of the organization, and support cross-functional product teams. Key Responsibilities: 30% Strategy & Planning: Looks across product teams and feature sets with a focus on alignment and dependencies Gains a thorough understanding of customer and associate needs, both existing and potential, and uses that knowledge to help deliver enterprise products that provide Home Depot customers and associates with an unparalleled shopping experience Translates business goals and end user needs into product strategy and clearly communicates direction and product priorities to the product team and business partners Meets with users and stakeholders as needed to understand processes, pain points and system waste in order to identify where to improve the user experience Creates epics to drive improvements to product vision, features and back end systems, and adjusts for new business models Determines value to the business of anticipated product updates Identifies goals, metrics and appropriate analytics to measure the performance of products and continually makes recommendations and refinements to products based on learnings 40% Delivery & Execution: Reviews recommended solutions and work of product team to ensure products are aligned with company, stakeholder and end user priorities Documents, reviews and ensures that all quality and change control standards are met Removes roadblocks and obstacles that may impair product teams to help ensure delivery of the product in order to meet strategic, financial and technical goals Receives and prioritizes incoming requests from business partners and stakeholders while keeping in mind the business strategy, product vision and user needs Provides regular updates to leadership regarding progress of products within portfolio 30% People: Provides leadership, mentoring and coaching to Product Managers Attracts, retains and develops top talent to build a world class Product Management Team Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback Fosters collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments Acts as a proponent of modern software development practices Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs Works with the product team to continuously assess progress, disseminate lessons learned and understand next steps Manages cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience Guides more junior team members in strategy, alignment, analysis and execution tasks Participates in and contributes to learning activities around modern software design and development core practices (communities of practice) Direct Manager/Direct Reports: Typically reports to the Product Management Sr. Manager, Technology Director or Sr. Director. Travel Requirements: Typically requires overnight travel 5% to 20% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: 5-7 years of relevant work experience Proficiency in working as a Product Manager in a modern software development based enterprise environment and overseeing multiple products Proficiency in modern software development product management practices and agile methodologies, specifically the extreme programming (XP) principles of paired programming, test driven development, and continuous deployment Proficiency in working in a fast paced, fluid environment where priorities shift on a regular basis Proficiency in communicating with and influencing functional and technical team members at all levels in the organization Proficiency in working as part of a collaborative, cross-functional, modern software design and development team Proficiency in creating, prioritizing and accepting epics and user stories Proficiency in conducting user research and testing to understand needs Proficiency in identifying goals, metrics and analytics to measure product value Experience conducting competitive research and analysis Experience guiding more junior team members through Product Management fundamentals in a professional setting Experience balancing workloads across teams Proficiency in active listening communicating at all levels (Executive Leadership Team, store associates, etc.) while gracefully managing expectations of multiple stakeholders Experience managing and growing team members in a professional setting Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: No additional education Minimum Years of Work Experience: 5 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals Collaborates: Building partnerships and working collaboratively with others to meet shared objectives Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Cultivates Innovation: Creating new and better ways for the organization to be successful Customer Focus: Building strong customer relationships and delivering customer-centric solutions Develops Talent: Developing people to meet both their career goals and the organization's goals Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives Interpersonal Savvy: Relating openly and comfortably with diverse groups of people Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems Organizational Savvy: Maneuvering comfortably through complex policy, process and people-related organizational dynamics Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations