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About Us Community health is about more than just vaccines and checkups. It's about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We're with you every step of the way, with the care you need for each of life's chapters. At Neighborhood, we are Better Together. As a private, non-profit 501(C) (3) community health organization, we serve over 500,000 medical, dental, and behavioral health visits from more than 96k people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance. We have been doing this since 1969 and it is our employees that make this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If that sounds like an organization you want to be a part of, we would love to have you. Role Overview & Purpose The Registered Dental Assistant works to support the mission and vision of Neighborhood Healthcare by providing high quality dental care to a broad range of patients. The primary responsibilities are to use established dental hygiene protocols and procedures to ensure a positive patient experience. The role will assist providers with documenting patient findings, treatment plans, and outcomes. RESPONSIBILITIES Lead Responsibilities: Oversees and monitors the day-to-day workflows of the dental assistants Places purchasing orders, updates the master maintenance list, and monitors usage of dental inventory Assists management with training new dental assistants on usage of EDR, EHR, and other DA functions Stays abreast of changes in Department of Healthcare Services (DCHS) regulations and ensures dental assistant team complies with any changes Verifies labs and repair inventory slips with Finance Follows up on Pre-Authorization procedures to ensure services are eligible for patients Maintains and updates clinical documents and information, including material safety data sheets (MSDS) and the dental manual Stays abreast on infection control procedures, OSHA and California State Board of Dentistry guidelines, and dental materials Maintains adequate work schedules for the dental assistants Delegates daily workloads and tasks to dental assistants Assists site supervisors in ensuring clinic teams are following proper x-ray protocols, such as storing radiation monitoring device and reporting radiation exposure to the radiation-monitoring platform at proper intervals Maintains smooth workflow to ensure adequate dental assistant coverage during all patient contact times, including lunch break staggering Reports incidents, clinic concerns, or changes to the clinic site supervisor. Registered Dental Assistant Responsibilities: Provides high-quality dental hygiene within the scope of service consistent with accepted standards of care by assessing dental conditions and risk, using patient screening procedures, including medical history review, dental & perio-charting, and taking patient vital signs as required Documents dental history of chief complaint; records and reports pertinent observations and patient reactions to dental staff, as appropriate Provides chair-side assistance to the dentist in the performance of special tests, procedures and complex treatments Assists with or institutes emergency measures for sudden adverse development during treatment of patients Evaluates patients and implements treatment regimens under the supervision of the dentist Delivers direct patient care to patients as assigned, using established dental hygienist procedures, such as cleaning, polishing, x-rays, application of sealants, fluorides and varnishes, making impressions of patients' teeth for study casts and related procedures Provides complete documentation of all findings, treatments and outcomes Initiates oral health education and prevention activities Develops and implements individualized dental care plans for patients; performs patient education and risk protocols, discharge planning, and patient/family teaching under the supervision of a dentist Documents lab procedures and ensure follow-up on results Reviews and interprets patient dental records Assists in the preparation of patient care areas, patient admissions, transfers, and discharge processes, as required Performs routine cleaning and maintenance of dental equipment and patient rooms Prepares reports and assists with patient reception, telephone calls, routine triage and other office duties, as needed Impacts patient experiences by demonstrating courteous and helpful behavior and a commitment to accuracy Must be willing to drive to Riverside clinics as needed EDUCATION/EXPERIENCE High school diploma/GED required Valid CA Registered Dental Assistant License required Valid X-Ray License required Valid BLS certificate required upon hire Three years of dental assisting experience is preferred Bilingual (English/Spanish) speaking is preferred ADDITIONAL QUALIFICATIONS (Knowledge, Skills, & Abilities): Excellent verbal and written communication skills, including superior composition, typing and proofreading skills Ability to interpret a variety of instructions in written, oral, diagram, or schedule form Knowledgeable about and experience with dental hygiene protocol and procedures Ability to work in a multi-lingual and multi-cultural setting Ability to successfully manage multiple tasks simultaneously Excellent planning and organizational ability Ability to work as part of a team as well as independently Ability to work with highly confidential information in a professional and ethical manner Physical Requirements: Ability to lift/carry 20 lbs/weight Ability to stand for long periods of time Pay Range: $29.71 - $35.05/hr, depending on experience Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate's overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.