Home
»All Job Categories
»Social Work Jobs

Auto-apply to these social work jobs

We've scanned millions of jobs. Simply select your favorites, and we can fill out the applications for you.

Senior Manager - Member Services and Customer Retention (Work from Home)

NerdyOrlando, Florida

Overview: The Senior Manager, Member Services & Retention will lead a high-performing team of retention professionals focused on delivering exceptional member experiences and reducing churn through proactive engagement and value-driven conversations. This role has a heavy sales focus, blending customer care with sales enablement by empowering team members to drive retention through persuasive communication, needs-based recommendations, and relationship-building. In addition to people leadership, this role requires a strong grasp of systems, workflows, and performance levers that directly impact customer churn, retention outcomes, and overall team effectiveness. The ideal candidate is process-oriented, data-literate, and comfortable working with tools that leverage AI and automation to improve efficiency and personalization. About Nerdy: At Nerdy (NYSE: NRDY) - the company behind Varsity Tutors - we’re redrawing the blueprint of learning. Our Live + AI™ platform fuses real-time human expertise with proprietary generative-AI systems, setting a new bar for measurable academic impact at global scale. We recruit the kind of technologists and operators you’d bet on as solo founders - people who turn ambiguous problems into shipping code, iterate faster than markets move, and compound their advantage with every data point. In an era where great employees can deliver 10-times the leverage of the merely good, we back those who play to win. Fortune favors the bold. Join us. How we compete: AI-Native at every level From the CEO to day-one hires, everyone builds and ships with generative AI. If you’re not wielding AI, you’re not done. Entrepreneurial velocity Move at founder speed, prototype in hours, and measure in real user outcomes. Slow teams die. Free-market rigor Ideas rise or fall on merit and results - no committees, no politics, no cap on upside. Full-stack ownership You design, build, and run what you ship; accountability is a feature, not a bug. Reward for contribution Pay rises with impact, not years. Outstanding results earn outsized rewards. We evaluate both what you achieve and how you achieve it: living our leadership principles and using AI effectively are formally measured and rewarded. Relentless exploration Push the frontier of generative AI in live learning and - because only the paranoid survive - questioning every legacy assumption along the way. Is Apolitical You stay focused on mission-aligned outcomes, not distractions or unrelated causes. If you’re a technically minded builder who thrives on open competition, personal responsibility, and the chance to redefine how the world learns - while continually stretching the limits of what generative AI can do - come do the most ambitious and rewarding work of your career here. Learn more at nerdy.com . Nerdy’s shareholder letters below explain our latest products and strategy: Q1-2025 Shareholder Letter Q4-2024 Shareholder Letter Q3-2024 Shareholder Letter Qualifications: Bachelor's degree required. Minimum of 7 years of experience in customer service, sales, or account management roles. Proven success in leading and motivating high-performing teams Strong analytical and problem-solving skills Excellent written and verbal communication abilities Proficiency in customer relationship management (CRM) software and data analysis tools Knowledge of industry best practices and customer service trends Ability to handle high-pressure situations and make sound decisions Strong organizational and multitasking skills Passion for delivering exceptional customer experiences Comfortable working in fast-paced, dynamic environments where priorities can shift quickly. Ability to embrace change with a positive, solution-oriented mindset. Responsibilities: Develop and implement customer retention strategies and initiatives Analyze customer data and feedback to identify areas for improvement Collaborate with cross-functional teams to enhance customer experiences Oversee the resolution of escalated customer issues and complaints Mentor and coach team members to ensure consistent service delivery Monitor and report on key customer service metrics and performance indicators Identify opportunities for process optimization and operational efficiencies Foster a customer-centric culture within the team and organization Stay updated on industry trends and best practices in customer service Participate in strategic planning and budget management for the department Unleash Your Potential at Nerdy: At Nerdy, you'll earn your success through meritocracy and exceptional outcomes. Our benefits reward performance and initiative: Competitive Compensation & Advancement: Market-leading salary plus variable bonus compensation, paired with clear promotion pathways and equity (RSUs) - become an owner in our success. Retirement Made Simple: 401(k) plan with company match and immediate vesting. A Remote-First Culture: We embrace flexibility across time zones and working styles to attract top talent and meet learners where they are. Flexible Time Off: Recharge on your terms, ensuring maximum productivity. Continuous Learning: Access an all-inclusive learning membership for you and your household, including 1:1 tutoring hours, unlimited on-demand classes, and our full suite of learning products and services. Supercharge with AI: Leverage cutting-edge AI tools to accelerate your workflow. You’re Covered: Medical, dental, vision, life, STD & LTD plans plus strong maternity, paternity, and adoption leaves - numerous options for you and your family. The Bottom Line: If you're driven by impact, energized by ownership, and excited to help shape what’s next, you’ll thrive here. We move fast, think big, and reward those who deliver. This isn’t a traditional corporate environment - it’s a place to do the most meaningful work of your career.

Posted 5 days ago

100% Work from Home Benefits Rep

Global EliteSandy Springs, Georgia

**Must be a US Resident and eligible to work legally in the US to be considered** Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life. We’re looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge. Preferred Skills: • Excellent communication skills, including active listening and problem-solving • Ability to learn, adapt, and adjust on the go • Works well with others and individually • Possesses a strong work ethic and drive to succeed What you can expect: • Flexible Schedule with Weekly Pay • 100% Remote Position • Weekly Trainings lead by Top Leaders • Life Insurance • Health Insurance reimbursement • Industry-leading resources and technology *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Posted 6 days ago

Work From Home - Client Support Manager

Global Elite TexasFlorence, Kentucky

Step into our legacy of serving working class families since 1951, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and their beloved families. We are seeking representatives who can forge long-term relationships with clients, meeting them where they feel most comfortable: their homes, through the convenience of Zoom Virtual Calls. About us: • Proud Parent Company: Globe Life • Remarkable growth of over 20% last year, even during the pandemic, solidifying our status as an essential business. • Work Location: US/Canada Suggested Qualifications: • Exhibit excellent communication skills, ensuring clear and effective client interactions. • Possess basic computer knowledge, allowing for seamless virtual engagement. • Showcase a strong work ethic, committing to delivering exceptional service. • Radiate an outgoing, fun, and energetic personality, leaving a positive and lasting impression. • Demonstrate exceptional time management skills, ensuring productive and efficient work. • Prior experience in leadership management is valued, offering opportunities for growth and advancement. Benefits: • Embrace the freedom of 100% remote work, allowing you to work from the comfort of your own home. • Enjoy the peace of mind that comes with weekly pay, based on a suggested schedule designed for success. • Unlock bonus structured contracts, recognizing your exceptional performance. • Prioritize your well-being with health insurance reimbursement, ensuring you’re taken care of. • Secure your future with comprehensive life insurance coverage. • Delight in the flexibility of a personalized schedule, accommodating your individual needs. • Plan for retirement with confidence, as we offer a robust retirement plan. • Benefit from renewals, further rewarding your long-term commitment. All interviews will be conducted via Zoom, ensuring your safety and convenience. Join us in our commitment to protecting families and become part of our enduring legacy. Submit your application today and embark on a rewarding work-from-home opportunity!

Posted 5 days ago

Student Associate (Federal Work-Study)

Pacific Oaks Education CorporationPasadena, California

Job Description: FEDERAL WORK-STUDY STUDENT ASSOCIATE PASADENA CAMPUS ***MUST BE ELIGIBLE FOR FEDERAL WORK-STUDY *** POSITION SUMMARY : This position will provide general office support to the various departments at Pacific Oaks. This includes general office duties and student support for campus events and projects. This position is located in Pasadena. ESSENTIAL FUNCTIONS: Assist with answering telephones, filing, photocopying and other general office management services. Greet office guests, answer questions and provide general assistance. Prepare materials for new student orientations and other student events. Assist with complying departmental data. Assist with collection, filing and organizing department paperwork. Perform other duties as assigned. ESSENTIAL KNOWLEDGE, SKILLS and ABILITIES: Experience utilizing Learning Management Systems and/or data collection systems. Excellent communication and interpersonal skills. Ability to maintain confidentiality. Maintain a professional demeanor. Strong organization skills. Able to handle multiple tasks simultaneously. Assist with various events at the college. Ability to assist with faculty research projects, existing and new program development projects. POSITION QUALIFICATIONS : Must be in good standing with the college. Must be eligible for Financial Aid. Strong computer skills including: Microsoft Word, One Drive, Excel, Powerpoint, etc. Ability to work both independently and in a team. PHYSICAL and MENTAL REQUIREMENTS (based on a typical week): Key: C = Constant (over 66% of time) F = Frequent (34%-66% of time) O = Occasional (1%-33% of time) Lifting/carrying under 15 lbs. – O Pushing/pulling under 10 lbs. – O Reaching outward – O Sitting – C Standing – O Bending – O Walking on normal surfaces – F Typing/keyboarding/ten-key – C Reading -- C Fine handling/grasping – O Repetitive motion (hands) – O Compensation & Benefits This opportunity is budgeted at $19.00-21.13 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below. https://www.pacificoaks.edu/about/careers-pacific-oaks/ Pacific Oaks is an Equal Opportunity Employer. Pacific Oaks participates in E-Verify and verifies identity and employment eligibility of all persons hired. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Pacific Oaks offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.

Posted 30+ days ago

100% Work from Home- Customer Benefits Rep

Global EliteKent, Washington

Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life. We’re looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge. Preferred Skills: • Excellent communication skills, including active listening and problem-solving • Ability to learn, adapt, and adjust on the go • Works well with others and individually • Possesses a strong work ethic and drive to succeed What you can expect: • Flexible Schedule with Weekly Pay • 100% Remote Position • Weekly Trainings lead by Top Leaders • Life Insurance • Health Insurance reimbursement • Industry-leading resources and technology *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Posted 1 week ago

100% Work From Home Union Position- Customer Service/ Sales

Global EliteTacoma, Washington

Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life. We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Preferred Skills: • Excellent communication skills, including active listening and problem-solving • Ability to learn, adapt, and adjust on the go • Works well with others and individually • Possesses a strong work ethic and drive to succeed What you can expect: • Flexible Schedule with Weekly Pay • 100% Remote Position • Weekly Trainings lead by Top Leaders • Life Insurance • Health Insurance reimbursement • Industry-leading resources and technology *In the interest of community wellness, we have adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Posted 1 week ago

Caregiver | Flexible Schedule | Work near you!

ACASA Senior CareVernon Hills, Illinois

Are you passionate about making a meaningful difference in the lives of those in need? Do you have a heartfelt commitment to supporting seniors and individuals requiring care? ACASA Senior Care is seeking dedicated caregivers and direct support professionals to join our compassionate team! Why Choose ACASA ? Flexible Schedule: Customize your work hours to suit your lifestyle! Weekly Pay: Enjoy the convenience of consistent paychecks! Comprehensive Training: Receive in-depth training to excel in your role! Career Growth Opportunities: Advance your career with us and reach new heights! Local Community Focus: Serve your community by working in your neighborhood! Competitive Compensation: Receive fair and competitive pay for your dedication! Qualifications : Minimum of 3 years of professional caregiving experience. Valid Driver's License, Car Insurance, and dependable transportation. High school Diploma or GED. If you're ready to embark on a fulfilling journey of caregiving and make a genuine impact on the lives of others, join ACASA Senior Care today! Apply now and become an essential part of our caring and supportive team!

Posted 3 weeks ago

Work from Home/Full-Time

The Freer AgencyBillings, Montana

Life Insurance | Work From Home | No Experience Necessary Do you have what it takes to grow with our team? Join our team at The Freer Agency, where we are dedicated to your professional success! Job Details We are seeking driven sales professionals to join our expanding team Insurance Sales Agents. In this role, you will excel at contacting new clients that have shown interest in our products, cultivating long-term client relationships and presenting insurance coverage options from our high-quality life insurance carriers. We want sales professionals who are ready to work. The grind is real - you get out of this opportunity equal to the effort you put in. Our focus is on marketing a range of ethical life insurance coverage options underwritten and insured by The Freer Agency's trusted family of insurance companies. As a sales agent, you will play a pivotal role in assisting clients all over the US in assessing affordable benefit solutions. At The Freer Agency, we pride ourselves on fostering a supportive and unified work environment built on shared values of commitment and client dedication. In response to current economic conditions, the demand for our products and services is higher than ever as clients seek superior alternatives and more affordable options for their benefit programs. Joining us means joining a team of award winning industry of professionals who are committed to your success. We provide extensive training and mentorship to ensure every team member, from career agent to agency owner, reaches their full potential. Our commission only opportunity is designed to empower you to control your earning potential. There are no limits here-- your income grows as your annual premium productions increases. We offer opportunities for growth and performance bonuses, allowing you to build significant wealth as you contribute to your company's success. Job Type: Full-Time Pay: $90,000 - $160,000 per year Benefits: Health Insurance Dental Insurance Vision Insurance Schedule: Set your own schedule - typical is Monday - Friday with the occasional Saturday. We have been recognized as… One of the fastest-growing companies in America, according to Inc Magazine Ranked in Inc 5000 6 years in a row Top Company Culture 6 years in a row Glassdoor Employee Choice Award 2019 along with “Best Places to Work” Stevie Award for Top Insurance Company Requirements State Life and Health Insurance License; we will provide access to training for state licensing . Laptop and reliable internet service. A cell phone and service plan. A quiet, dedicated office space to work at home without distractions. Keep a coachable mentality to continue personal and professional growth. Attend our daily morning huddles. NOTE: Please complete the job prescreening survey. No agent’s success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work. By clicking 'Apply Now' I agree by electronic signature to be contacted by The Freer Agency and partners through a live agent, artificial or prerecorded voice, and automated SMS text at my residential or cellular number, dialed manually or by autodialer, and by email.

Posted 1 week ago

Virtual Work from Home Position

Global EliteLos Angeles, California

Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life. You’ll have the flexibility to choose your working hours when it’s convenient for YOU and your family. We’re looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge. Preferred Skills: • Excellent communication skills, including active listening and problem-solving • Ability to learn, adapt, and adjust on the go Works well with others and individually • Possesses a strong work ethic and drive to succeed What you can expect: • Flexible Schedule with Weekly Pay • 100% Remote Position • Weekly Trainings lead by Top Leaders • Life Insurance • Health Insurance reimbursement • Industry-leading resources and technology *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Posted 30+ days ago

Virtual Work from Home Position

Global EliteHouston, Texas

Posted 6 days ago

Company Expansion- Hiring remote work from home positions

Global EliteConroe, Texas

With consistent growth year over year, we’re looking to add more talented individuals to our rapidly growing company. This career allows you to determine your own income, grow at the rate you want to, and embrace a company culture where every single day is you vs. your personal best. With a world class support staff, incredible mentorship, and growth opportunities at every level - this might be the career change you’ve been looking for. We offer: • Stable, work from home position • Virtual workshops and trainings • Weekly Pay + Bonuses • Union contract and representation • Life insurance policy for self, including ADB • Medical insurance reimbursement • Industry-leading training + technology • Leadership conventions + conferences • Incentive trips + team bonding To be considered, please submit your compensation requirements and updated resume for review. *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing

Posted 3 weeks ago

100% Work from Home- Service Rep/Sales

Global EliteByron, Minnesota

Posted 1 week ago

Managers in Training (Virtual/ Work from home)

Global EliteRacine, Wisconsin

With our company growing faster than ever, we are looking for individuals with amazing people skills to join our 100% remote team. About Us: We want everyone who works for us to be able to succeed not only in their career, but in life. That’s one of the reasons that we give you the freedom to work a flexible schedule wherever you’d like! Our Platinum Rule at AO is “Do more for others than you would have them do for you.” As the largest provider of life insurance in the US, we take this motto to the next level. What We Offer: Stable, work from home position Paid on a weekly basis Full-time position Incentives including international vacations and brand-new cars Life Insurance Health Insurance reimbursement Retirement plan What you Bring: Ability to communicate and make connections with people Problem solving skills and the ability to think on your feet Positive attitude Work well with others and individually To be considered, please submit your compensation requirements and updated resume for review. *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing*

Posted 3 weeks ago

Join Our Legacy: Protecting Families Since 1951 - Work From Home

Global Elite TexasSalem, Oregon

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional and personal goals. In 2020, we transitioned to 100% virtual. Through providing personalized benefits solutions, you’ll be the architect of your client’s security tomorrow. In this role, you can expect to: • Converse virtually with clients, weaving financial strategies that empower. • Cultivate client bonds that stand the test of time. • Ride the crest of industry trends, fortifying your knowledge. • Work alongside a dynamic remote team, where collaboration is the heartbeat of success. Company Highlights: • Voted #24 Happiest Company to Work For • Rated A+ Superior by A.M. Best for financial strength • Parent company Globe Life has more policyholders than any insurance company in the world What We Offer: • Work virtually, from anywhere • Comprehensive training provided • A fun, energetic, and positive team environment • Rapid career growth and advancement opportunities • Weekly pay and bonuses • Medical Reimbursement program after 90 days • Residual Income • Ability to qualify for all-expense-paid incentive trips around the world Responsibilities: • Calling and receiving calls from clients • Scheduling appointments with clients who request our benefits • Presenting and explaining insurance products and benefits packages over Zoom video call • Completing applications for insurance products • Attending ongoing, optional training sessions *All interviews will be conducted via Zoom video conferencing

Posted 5 days ago

100% Work from Home Insurance Sales- LEADS/ NO COLD CALLING

Global EliteFox Point, Wisconsin

Due to the rapid expansion of our company, we are looking to hire new associates to our customer service team. Our company works with 45,000 union workers in California who require personal customer care. As a result of the increased demand of our client base, we are looking for highly motivated workers to counsel and serve working families. However, our service team is selective. We are looking for qualified candidates who have experience in customer service or sales, and are also flexible, adaptable and trainable. This is a full time position. WHO WE MARKET TO : We specialize in life insurance to protect different areas for the family with average income and health. We have too many requests for insurance through our niche market but not enough agents to help fill these requests. HOW WE GET PAID: Yes, this is commissions only! The commission schedule is designed to help you make money ASAP! You could be paid within a week of writing your first policy. Our average sale nationwide is for $1,000 in annual premium with 2 bonus structure associates are earning $600 just for one sale. TRAINING WE PROVIDE : We have made it so you can sell a policy in quickly. We provide you with all the training you will need on our carriers, products, sales scripts. Our job is to help you make money! Want to grow an agency? We can help you achieve that within months! NOT LICENSED? No Problem. We have many resources available to you to help get you started. Minimum requirements for consideration: Great Work Ethic Positive Attitude Outgoing Personality Ambitious Benefits Includes Health Insurance reimbursement Life insurance Bonuses Retirement Plan Weekly pay

Posted 2 weeks ago

Educational Sales Representative (Work from Home)

NerdyNew York City, New York

Are you a proven education professional with a track record of exceeding performance metrics and a passion for transforming how people learn? Nerdy is seeking experienced Educational Sales Representatives who combine educational expertise with consultative sales skills to help thousands of families achieve their academic goals. About Nerdy: Nerdy (NYSE: NRDY) is revolutionizing how people learn through our comprehensive platform for live online learning. Our proprietary platform leverages technology, including AI, to connect learners of all ages with experts across 3,000+ subjects. Through Varsity Tutors, our flagship business, we deliver personalized learning through one-on-one instruction, small group classes, large format group classes, and on-demand study. About the Role: As an Educational Sales Representative, you'll leverage your educational background to guide prospective students and families toward personalized learning solutions. This is a SALES position that requires a consultative approach when selling to clients. Success in this role comes from: Conducting meaningful needs assessment conversations with families Applying your teaching/training experience to recommend tailored learning solutions Building trust through consultative conversations Demonstrating subject matter expertise in educational products and services Qualifications: Bachelor's degree preferred 3+ years teaching, training, or educational sales experience strongly preferred Demonstrated success in metrics-driven environments Ability to work a FULL-TIME schedule, including some evenings and weekends Strong technical aptitude and ability to learn new systems quickly Stable, distraction-free remote work environment Reliable high-speed internet connection Understand and appreciate that Nerdy is an apolitical company and that we can have the largest impact if we are united in our focus on helping people learn and not divided or distracted by advancing unrelated causes Our most successful Educational Sales Representatives typically bring: Educational experience and expertise (particularly from teaching and working directly with students and parents) Proven track record of exceeding metrics and performance goals Career progression showing increased responsibility and leadership Experience in needs assessment and solution-based selling Commitment to continuous learning and professional development Career Growth & Development: This role offers clear pathways for advancement based on performance: Structured promotion track from Educational Sales Representative to Senior Sales Representative Merit-based advancement opportunities into training, management, and other business areas Comprehensive paid training program focusing on educational consulting and sales excellence Mentorship and leadership development opportunities Pay/Benefits: We offer a competitive compensation package including: $40,000 base salary plus $3,000 annual variable compensation target Performance-based advancement opportunities with increased earning potential Comprehensive healthcare benefits 401(k) matching with immediate vesting (no waiting period) Paid training and professional development Company-provided MacBook and equipment Free Varsity Tutors Learning Membership for your household Location: Fully Remote Position Upcoming Start Dates/Training: Two week paid virtual training will take place Monday - Friday 9am-6pm Central Time Nerdy is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. (INDHP)

Posted 1 week ago

CS/Sales Agent - Entry Level & REMOTE, work by Appointments

Global EliteKohler, Wisconsin

Posted 2 weeks ago

Work From Home - Client Services Representative

Global Elite TexasSouth Kingston, Rhode Island

Our company has moved to 100% virtual, work-from-home positions. This position allows you to build your career around your life, rather than being forced to build your life around your career! We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge. Preferred Skills: - Excellent communication skills, including active listening and problem-solving - Ability to learn, adapt, and adjust on-the-go - Work well with others and individually - Possess a strong work ethic and drive to succeed What You Can Expect: - Flexible schedule - 100% Remote position - Weekly trainings led by top leaders - Life insurance - Health insurance reimbursement - Industry-leading resources and technology

Posted 1 week ago

Managers in Training (Virtual/ Work from home)

Global EliteRound Rock, Texas

Posted 3 weeks ago

Company Expansion- Hiring remote work from home positions

Global EliteSeattle, Washington

Posted 6 days ago

Senior Manager - Member Services and Customer Retention (Work from Home)

NerdyOrlando, Florida

Apply with Sonara

Apply

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Job Description

Overview:

The Senior Manager, Member Services & Retention will lead a high-performing team of retention professionals focused on delivering exceptional member experiences and reducing churn through proactive engagement and value-driven conversations. This role has a heavy sales focus, blending customer care with sales enablement by empowering team members to drive retention through persuasive communication, needs-based recommendations, and relationship-building.

In addition to people leadership, this role requires a strong grasp of systems, workflows, and performance levers that directly impact customer churn, retention outcomes, and overall team effectiveness. The ideal candidate is process-oriented, data-literate, and comfortable working with tools that leverage AI and automation to improve efficiency and personalization.

About Nerdy:

At Nerdy (NYSE: NRDY) - the company behind Varsity Tutors - we’re redrawing the blueprint of learning. Our Live + AI™ platform fuses real-time human expertise with proprietary generative-AI systems, setting a new bar for measurable academic impact at global scale.

We recruit the kind of technologists and operators you’d bet on as solo founders - people who turn ambiguous problems into shipping code, iterate faster than markets move, and compound their advantage with every data point. In an era where great employees can deliver 10-times the leverage of the merely good, we back those who play to win.

Fortune favors the bold. Join us.

How we compete:

AI-Native at every level
From the CEO to day-one hires, everyone builds and ships with generative AI. If you’re not wielding AI, you’re not done.
Entrepreneurial velocity
Move at founder speed, prototype in hours, and measure in real user outcomes. Slow teams die.
Free-market rigor
Ideas rise or fall on merit and results - no committees, no politics, no cap on upside.
Full-stack ownership
You design, build, and run what you ship; accountability is a feature, not a bug.
Reward for contribution
Pay rises with impact, not years. Outstanding results earn outsized rewards. We evaluate both what you achieve and how you achieve it: living our leadership principles and using AI effectively are formally measured and rewarded.
Relentless exploration
Push the frontier of generative AI in live learning and - because only the paranoid survive - questioning every legacy assumption along the way.
Is Apolitical
You stay focused on mission-aligned outcomes, not distractions or unrelated causes.

If you’re a technically minded builder who thrives on open competition, personal responsibility, and the chance to redefine how the world learns - while continually stretching the limits of what generative AI can do - come do the most ambitious and rewarding work of your career here. Learn more at nerdy.com.

Nerdy’s shareholder letters below explain our latest products and strategy:

Qualifications:

Bachelor's degree required.
Minimum of 7 years of experience in customer service, sales, or account management roles.
Proven success in leading and motivating high-performing teams
Strong analytical and problem-solving skills
Excellent written and verbal communication abilities
Proficiency in customer relationship management (CRM) software and data analysis tools
Knowledge of industry best practices and customer service trends
Ability to handle high-pressure situations and make sound decisions
Strong organizational and multitasking skills
Passion for delivering exceptional customer experiences
Comfortable working in fast-paced, dynamic environments where priorities can shift quickly.
Ability to embrace change with a positive, solution-oriented mindset.

Responsibilities:

Develop and implement customer retention strategies and initiatives
Analyze customer data and feedback to identify areas for improvement
Collaborate with cross-functional teams to enhance customer experiences
Oversee the resolution of escalated customer issues and complaints
Mentor and coach team members to ensure consistent service delivery
Monitor and report on key customer service metrics and performance indicators
Identify opportunities for process optimization and operational efficiencies
Foster a customer-centric culture within the team and organization
Stay updated on industry trends and best practices in customer service
Participate in strategic planning and budget management for the department

Unleash Your Potential at Nerdy:

At Nerdy, you'll earn your success through meritocracy and exceptional outcomes. Our benefits reward performance and initiative:

Competitive Compensation & Advancement: Market-leading salary plus variable bonus compensation, paired with clear promotion pathways and equity (RSUs) - become an owner in our success.
Retirement Made Simple: 401(k) plan with company match and immediate vesting.
A Remote-First Culture: We embrace flexibility across time zones and working styles to attract top talent and meet learners where they are.
Flexible Time Off: Recharge on your terms, ensuring maximum productivity.
Continuous Learning: Access an all-inclusive learning membership for you and your household, including 1:1 tutoring hours, unlimited on-demand classes, and our full suite of learning products and services.
Supercharge with AI: Leverage cutting-edge AI tools to accelerate your workflow.
You’re Covered: Medical, dental, vision, life, STD & LTD plans plus strong maternity, paternity, and adoption leaves - numerous options for you and your family.

The Bottom Line:

If you're driven by impact, energized by ownership, and excited to help shape what’s next, you’ll thrive here. We move fast, think big, and reward those who deliver. This isn’t a traditional corporate environment - it’s a place to do the most meaningful work of your career.