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Roofing Claims Supplement Specialist
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Job Description
- 401(k) matching
- Competitive salary
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Review insurance restoration projects, including statements and scopes of work, to identify discrepancies or omissions in the necessary repairs
- Use current construction principles, practices, and local building code requirements to prepare detailed and accurate supplemental estimates
- Communicate directly with insurance carriers to reconcile estimate differences and justify any potential additions to the estimate
- Use Xactimate and/or Symbility to prepare comprehensive estimates in accordance with local building code and construction standards
- Respond to incoming communications promptly and professionally, ensuring all documentation is handled with precision and care
- Maintain a consistently professional demeanor when working with insurance carriers, franchisees, and internal teams
- Provide frequent and consistent updates and follow-up communications to ensure timely resolution of all assigned supplement files
- Collaborate with the Director of Supplementing, Supplementing Specialists, and Franchise Business Coaches to support file progress and provide best-in-class service to franchise owners
- Minimum 1 year of experience working with roofing insurance claims (both desk and field experience will be taken into consideration)
- Experience preparing estimates in Xactimate (required); Symbility experience (a plus)
- Solid understanding of general construction standards and residential building codes
- Ability to clearly and professionally articulate building practices, and scope justifications
- Exceptional attention to detail and documentation accuracy
- Proficient arithmetic skills and the ability to calculate estimate values quickly and correctly
- Strong critical thinking and problem-solving abilities
- Capable of working both independently and collaboratively in a remote team environment
- Competence and confidence in written and verbal customer-facing interactions
This is a remote position.
Storm Guard is seeking competitive, motivated and goal oriented individuals to join our family. We are a rapidly growing organization with great opportunities for motivated and hard working professionals who have interest in building a successful career by assisting customers in time of need.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
