Jobs in Kentucky 2026 (Now Hiring) - Smart Auto Apply
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Market Administrator
Posted 1 week ago

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Market Administrator
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Overview
Job Description
- Create and run reports for projects and incomplete work, forecasting and inventory that will ensure the market meets company goals and objectives.
- Act as the first point of contact for market customers regarding measures, projects and warranty issues and surveys.
- Ensure all Warranty requests are handled in a thorough and timely manner to the customer’s satisfaction and Departmental SOPs, including managing warranty projects in i360 per appropriate SOP(s).
- Determine if service requests are under warranty coverage and if job is less than or greater than one year for appropriate SOP. Review services less than one year to assess if service qualifies for a crew chargeback. Submit all Installer chargebacks for labor warranty and maintenance fund reconciliation.
- Process payments on chargeable services.
- Schedule Project Measures and Warranty Services.
- Manage project workflow and documentation by utilizing reports to ensure Project accuracy, timeliness and follow up.
- Assist Warehouse Manager to provide accurate inventory counts and reporting.
- Provide Market administrative support.
- Act as the market expert in I360 and provide training and support to the Install Team.
- Participate in Project Management teams to create improved processes and market efficiency.
- 2+ years prior experience in customer service in home improvement, replacement contracting, home services or related industries.
- High School Diploma or equivalent
- Strong written and verbal communication skills
- Ability to work autonomously.
- Ability to problem solve and collaborate with others to reach resolutions.
- Attention to detail.
- Accurately type 40+ words per minute
- Proficient using Microsoft Office and Online Systems/CRMs (i.e., Salesforce.com
- Highly Competitive Compensation
- Medical and Dental Insurance Options
- 401k Retirement Saving Plan
- Personal Days
- Upbeat, Positive Work Environment
- Career Advancement Options
- Contests and Fun Culture Initiatives
- Brand New Office
- Entrepreneurial Growth-Oriented Workplace
- Advanced Technology Tools
- Focus on Work-Life Balance
- Strong Commitment to Marketing Excellence Across Organization
- Stability of a 37-yr old Company with the fuel of a rocket ship!
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