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U-Stop Convenience Shops - Customer Service Associate
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Overview
Job Description
Job Summary
Work with us to leave an impact on the communities we serve! Bring your positive energy to U-Stop and help us serve our customers in a professional and courteous manner to keep them coming back!
Responsibilities and Duties
- Primary responsibilities include consistently providing outstanding customer service, workplace safety, safeguarding cash and inventory, general - sometimes deep - cleaning, stocking, minor maintenance inside and outside, and again...PROVIDING OUTSTANDING CUSTOMER SERVICE!
- Essential job functions include showing up ready and on time for each shift, keeping a positive and proactive attitude with customers and coworkers, truthfully recording all sales, shift clock-in & out times, and accurately scanning in merchandise received and purchased. Team members are expected to practice up-selling, maintain knowledge on App and other technology in use, knowledge of current sales/discounts/promotions, work to reduce theft loss, follow Company guidelines on age-restricted products, and must be able to handle up to 35 pounds of product at any given time.
- CSAs' will perform a multitude of tasks throughout their shifts to set each shift up for success while meeting the needs of our customers. CSAs will report to a Management Team, which may include Leads, Assistant Managers, Dual Assistants, Managers and Supervisors occasionally. There's plenty of opportunities to advance and grow with us!
Qualifications and Skills
- We hire for attitude and train for success! While experience may be beneficial, we'll happily train the right candidate all they need to know. High energy and positivity are recommended.
- GED or High School Diploma is recommended.
- The desire to provide outstanding customer service to every person that comes through our doors is required.
- Stores located inside the City of Lincoln/Lancaster County, CSAs are required to have and maintain a Prep Cook Level Food Handlers Permit and an LNK Server/Seller Permit.
- Good communication, organization, general math, and basic cleaning skills are recommended.
Benefits and Perks
- Paid Time Off
- 401k/Profit Sharing
- Short Term Disability
- Permit Reimbursement
- Group Dental, Vision, Essential Coverage
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