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Mobile Service Coordinator/Service Advisor-logo
Mobile Service Coordinator/Service Advisor
Murgado Automotive GroupChicago, Illinois
Drive Your Career with Murgado Ford of Chicago! Are you passionate about delivering exceptional customer service and looking to join a team that’s redefining automotive care? Murgado Ford of Chicago, part of the Murgado Automotive Group, is hiring a Mobile Service Coordinator / Service Advisor to manage our growing mobile service program. If you thrive in a dynamic, customer-focused environment, this role is a fantastic opportunity to advance your career! Why Join Us? Competitive Compensation : Earn a solid salary with performance-based incentives. Comprehensive Benefits : Health, dental, and vision insurance, plus 401(k) with matching. Career Development : Opportunities for growth within the Murgado Automotive Group. Flexible Work Environment : Enjoy a mix of onsite and mobile coordination duties. Team-Oriented Culture : Be part of a supportive and collaborative work environment. Your Responsibilities: Schedule and Coordinate Mobile Service Appointments : Arrange appointments for customers, ensuring efficient scheduling and route optimization. Customer Service Excellence : Serve as the primary point of contact for mobile service customers, providing clear and helpful communication throughout the service process. Accurate Service Documentation : Document all repairs, services, and customer interactions accurately and promptly. Service Advising : Offer expert advice on maintenance needs and recommended repairs, and upsell services to meet customer vehicle requirements. Collaboration with Technicians : Work closely with mobile service technicians to ensure timely and efficient service delivery. Follow-Up and Customer Retention : Conduct follow-up calls to ensure customer satisfaction and encourage repeat business. What You Bring: Experience : 2+ years in an automotive service advisor, service coordinator, or related customer service role. Customer Service Skills : Outstanding communication skills and a customer-first attitude. Organizational Ability : Strong multitasking skills and attention to detail. Technical Knowledge : Familiarity with automotive maintenance and repairs; Ford experience is a plus. Valid Driver’s License : Required for occasional support in mobile operations. Why Murgado Ford of Chicago? At Murgado Ford, we prioritize our team’s growth and our customers' satisfaction. Join us and be part of a company that’s committed to innovation, teamwork, and exceptional service! Ready to drive success with us? Apply today to join Murgado Ford of Chicago and be part of an exciting future! $43,000 - $58,000 a year Salary based on experience and performance. This does not include commission pay which this position is eligible for. Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status. We are an employer who participates in the E-verify program with the Department of Homeland and Security.

Posted 30+ days ago

Service Technician - Automatic Door Service-logo
Service Technician - Automatic Door Service
HR Solutions GroupKentwood, Michigan
Automatic Door Service is hiring a Service Technician to add to our team! As a Service Technician with us, you will see a variety of different jobs all over Michigan and northern Indiana. You will serve customers by installing, troubleshooting, repairing and maintaining all makes of automatic doors and automatic door components. We are looking for someone who has experience with automatic doors or has a strong background in a maintenance field with an electrical and mechanical focus! As a family owned and operated business, Automatic Door Service has provided automatic entrance solutions and service in Michigan and northern Indiana for 60 years. Our commitment to our customers in providing quality solutions through design, planning, service and repair has afforded us a solid reputation throughout the area. As a Service Technician , some of the responsibilities you will have may include: Daily travel to customer sites to install, troubleshoot, repair and maintain all makes of automatic doors and components Establish and maintain a positive relationship with customers, vendors and co-workers Investigate complaints, identify solutions, suggest improved methods and techniques Maintain knowledge of all operations and parts manuals associated with all equipment Maintain job knowledge by participating in educational opportunities and reviewing technical publications Document service and installation activities by completing work orders for each job, maintenance logs and daily time sheets Serve as technical support for customers and Customer Service Managers Work with office support to order and gather parts and supplies necessary to complete installations and repairs Maintain a safe and clean working environment by complying with established policies, procedures, rules and regulations Our ideal Service Technician will have the following position requirements: High School Diploma or GED Minimum of 3-5 years of experience troubleshooting industrial / commercial electrical and mechanical systems. Able to read wiring schematics and diagrams for all equipment Working knowledge of electrical systems and electrical troubleshooting (motors, controls etc.) Proven outstanding customer service, interpersonal and communication skills Willingness to learn and take on new challenges Ability to work independently in a fast-paced environment with minimal supervision Ability to work overtime and on-call hours as needed Ability to, with or without accommodation, stoop, kneel, bend, and crawl Ability to Lift up to 25 pounds, and occasionally more than 50 pounds Valid state driver’s license with good driving record Must pass pre-employment and random drug screens If you feel that you are a strong fit to join our team as a Service Technician, please apply today! To learn more about what we do, please visit us at www.automaticdoorservice.com

Posted 30+ days ago

Customer Service Rep / Service Writer-logo
Customer Service Rep / Service Writer
Yancey Bros. Co.Austell, Georgia
Who We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. What You Will Be Doing: As the customer service representative (on-site), you will be essential in ensuring the proper communication within the Machine Service Center as well as with customers, internal and external. You will serve as the initial contact for customer shop repairs. You will quote, schedule, open, close and track jobs. This position will also be responsible for monitoring cost of the job versus invoice amounts, setting target dates, and tracking jobs. Your goal is to ensure customer satisfaction. Primary Responsibilities: Quote machine repairs. Act as the initial contact for customers and communicate with them regarding their repairs. Manage jobs by opening, closing, tracking, and scheduling as needed. Monitor the cost of the job versus the invoice amount. Preorder parts and communicate tooling needs to Team Leaders. Meet and maintain company metrics in service performance. Additional Responsibilities: Participate in required safety program, and work in a safe manner. Additional duties as assigned by manager. Who We Are Looking For: To be successful in this position you should have excellent communication skills. You should possess a strong sense of urgency and desire to provide superior customer service with a diverse and detailed knowledge of Caterpillar products as related to service and repairs. The ability to take direction and work in a team environment is essential to this position as well. Education/Experience: Specific industry experience desired or equivalent college degree. Required Qualifications/Skills: Excellent communication and customer service skills. Diverse and detailed knowledge of Caterpillar products as related to service and repairs. Generally this may encompass 3-5 years experience with troubleshooting and repairs. PC skills At least two (2) years assisting customers with accounts in person and over the phone Experience prioritizing work flows that have fluid demands Extremely organized Preferred Qualifications/Skills: Microsoft office Basic Computer skills Values: At Yancey Bros. Co, we are always looking to add people to our team who share our core values: Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer: Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more. Competitive Pay Structure Competitive Pay Individual Bonus Opportunities Available Technician Tool Allowance 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities

Posted 30+ days ago

Customer Service Rep / Service Writer-logo
Customer Service Rep / Service Writer
Yancey Bros. Co.Austell, Georgia
Who We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. What You Will Be Doing: As the customer service representative (on-site), you will be essential in ensuring the proper communication within the Machine Service Center as well as with customers, internal and external. You will serve as the initial contact for customer shop repairs. You will quote, schedule, open, close and track jobs. This position will also be responsible for monitoring cost of the job versus invoice amounts, setting target dates, and tracking jobs. Your goal is to ensure customer satisfaction. Primary Responsibilities: Quote machine repairs. Act as the initial contact for customers and communicate with them regarding their repairs. Manage jobs by opening, closing, tracking, and scheduling as needed. Monitor the cost of the job versus the invoice amount. Preorder parts and communicate tooling needs to Team Leaders. Meet and maintain company metrics in service performance. Additional Responsibilities: Participate in required safety program, and work in a safe manner. Additional duties as assigned by manager. Who We Are Looking For: To be successful in this position you should have excellent communication skills. You should possess a strong sense of urgency and desire to provide superior customer service with a diverse and detailed knowledge of Caterpillar products as related to service and repairs. The ability to take direction and work in a team environment is essential to this position as well. Education/Experience: Specific industry experience desired or equivalent college degree. Required Qualifications/Skills: Excellent communication and customer service skills. Diverse and detailed knowledge of Caterpillar products as related to service and repairs. Generally this may encompass 3-5 years experience with troubleshooting and repairs. PC skills At least two (2) years assisting customers with accounts in person and over the phone Experience prioritizing work flows that have fluid demands Extremely organized Preferred Qualifications/Skills: Microsoft office Basic Computer skills Values: At Yancey Bros. Co, we are always looking to add people to our team who share our core values: Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer: Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more. Competitive Pay Structure Competitive Pay Individual Bonus Opportunities Available Technician Tool Allowance 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities

Posted 3 weeks ago

Automotive Service Lane Manager/Assistant Service Manager-logo
Automotive Service Lane Manager/Assistant Service Manager
Bob Bell Chevrolet of BaltimoreBaltimore, Maryland
Bob Bell Automotive is looking for an Experienced Automotive Service Lane Manager/Assistant Service Manager for a very busy Service Center! This is a great opportunity for a service consultant to take the next step !!! The role of the Service Lane Manager is to oversee the service lane, service advisors, service call center, porters, etc. Responsibilities Work to ensure that warranty campaigns, recalls and updates are completed accurately and in a timely fashion Actively promote good morale and good relationships among the dealership associates. Assist in training service staff in all aspects of customer service, effective communication, service sales, CSI, work organization and time management Assist in maintaining manufacturer (CSI)Customer Satisfaction Index at or above the specified goal(s) in Service for district, regional and national scores Act as a role model for the service associates in all aspects of motivation, organization, customer service, sales and CSI Motivate the service advisors to provide consistent value for the dealership’s customer. Monitor advisors’ daily productivity, give feedback and formulate plans for improvement Monitor advisors’ interaction with customers on the drive and telephone for effectiveness Assist in forecasting goals and objectives for the department and strive to meet them Attend manager meetings and conduct Advisor meetings as directed Address and resolve customer concerns Assist in motivating, training and developing employees Qualifications Strong verbal and written communication is required Must be able to manage in a fast-paced work environment Must be able to manage a team, motivate and develop Experience with CDK or other automotive software is a plus Must have three plus years in an Automotive Service Department Must have three plus years as an Automotive Service Writer/Assistant Service Manager Organized and friendly personality Professional, well-groomed personal appearance Strong record of positive customer satisfaction results Able to work with little supervision Must be at least eighteen years of age Must have a valid Driver’s License Clean driving record and valid driver’s license Must be able to pass pre-employment screening (background & drug test) Benefits Competitive Salary Medical and Prescription Drug Plans Health Savings Account (HSA) Eligibility Wellness Program Dental and Vision Plans 401K Disability and Life Insurance Paid Vacation Room for advancement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 1 week ago

Service Coordinator/Customer Service Representative-logo
Service Coordinator/Customer Service Representative
Closet FactoryBethel, Connecticut
Closet Factory Bethel, CT We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs. We are looking for an experienced, team-oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of the Closet Factory. Our client representative team is essential to the daily success of our company. And their ability to uphold the positive presentation and efficient skills to ensure scheduling and communication success are extremely valued. Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care, so we are looking for those individuals with great customer service skills. Your responsibilities will include: Answering phone calls/collecting payments Maintaining customer database and input of information into computer Effectively collaborating across departments to ensure all internal and external customer needs are met. Working with Customers professionally on all inquiries Building strong working relationships with customers Required Qualifications/Skills Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task Analytical / data-driven mindset; good with numbers, and spreadsheets; experience working with computers Obsessive focus on timelines, deliverables and client satisfaction Enthusiastic about learning new skills and software systems Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat. The position is primarily work in the office and the candidate would be based in Bethel, CT with a Monday to Friday schedule. Benefits: Health insurance Paid time off 401K Bonus Pay Holiday Pay Hours are: Monday – Friday 8:00 AM to 4:00 PM Saturday 10:00 AM- 3:00 PM If this sounds exciting, please email your resume. Job Type: Full-time Salary: $18-22/hour.

Posted 3 days ago

Service Manager /  Service Advisor Manager-logo
Service Manager / Service Advisor Manager
University Mazda KiaWaco, Texas
Department: Service Position: Service Manager / Service Drive / Service Advisor Manager Reports To: Service Director Rev Date: 1/14/2025 Summary A Nationally ranked, Waco based dealership, with top tier customer satisfaction scores, and high traffic, is looking to fill a unique and special service management position. We are looking for a dedicated, hands-on, experienced Service Manager or Service Advisor Manager to join our team and lead our service department to new heights. We are looking for a Service Manager, and all that entails, but the reason we have added "Service Drive / Service Advisor Manager" to the title is because this will be your first and primary area of focus, before moving on to other areas. We are looking for someone with a record of success at building a team of positive proactive Service Advisors, who make sure things get done right, and consistently produce tops scores in CSI. We are looking for a manager that is a master of implementing solid step by step processes that lead to sincere and real customer satisfaction. Position Overview You will run an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and through our customer management system. You will have a mastery of our processes and procedures, and work towards constantly improving how we help customers, operate, and ensure we exceed customer expectations. Your primary goal will be to maintain a top 3% national ranking and score for Customer Satisfaction (KSI, CSI) by making sure our written protocols, “Ten Commandments”, and best practices are improved and followed. You will run an efficient and profitable department through productive staffing, customer retention, cost controls, achievement of objectives, and through our customer management system. This role requires hands-on strong leadership, excellent and positive communication skills, and a complete and deep understanding of the full spectrum of knowledge required to operate a successful service department that genuinely exceeds customer expectations. Key Responsibilities Lead, mentor, and motivate our team of service advisors, technicians, and support staff. Ensure step by step that each employee follows our processes and protocols on a daily basis. Plan ahead daily and weekly to ensure all staff and resources are in place to exceed customer satisfaction every day every hour. Continually improve and update our protocols and process. Continually improve our staff’s ability to deal with customers and to maximize positive outcomes. Ensure all staff meet manufactures certifications and requirements. Develop and implement training programs to enhance team skills and knowledge in all areas needed. Set performance goals for individual staff members and conduct monthly individual evaluations. Handle customer complaints and disputes promptly and professionally. Develop strategies to improve customer retention and satisfaction. Personally assist customers on a daily basis, including making appointments, and taking phone calls. Oversee daily operations of the service department, ensuring efficiency and productivity. Monitor service workflow and manage schedules to optimize service capacity, and proactively have things set up so customer satisfaction is never Maintain an organized and clean service area. Develop and manage the service department budget. Track key performance indicators (KPIs) and implement strategies to meet financial targets. Analyze service department metrics and proactively prepare reports for management. Ensure all repairs and maintenance are performed to the highest standards. Stay updated on the latest automotive technologies and repair techniques. Manage inventory and order parts as needed. Qualifications Six years of in-depth automotive mastery and experience, including graduation from an automotive technical school earning certificate/degree/ASE Certifications. Four years of proven successful service department management experience in high volume franchised automotive Service Department, with hands on Service Advisor development experience. Excellent communication skills with demonstrated sales and customer satisfaction experience directly related to Complete Auto Care, Tire Sales, and Service experience. Mastery of basic algebra to calculate figures and amounts such as discounts, interest, commissions proportions, and percentages. Mastery of basic business computer and software use. Demonstrated ability to forecast goals and objective for the department, including preparing and administering an annual operating budget for your department. Demonstrated ability to manage and produce reporting systems required by Service Director, General Management and the factory. Mastery and knowledge of all federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know etc. Demonstrated ability to ensure compliance with manufacturer warranty and policy procedures. Demonstrated ability to manage and account for all documents; ensuring that none are missing, and all are processed correctly. Must possess a high level of honesty and integrity. Benefits If you are looking for an honest positive work environment and like working in a culture where people sincerely care about each other and customers, we might just be the best place you have ever worked. We are not a good fit for negative, grumpy, or lazy folks who are not in a habit of going out of their way to help others. We are a career organization that looks after our people long term. We are always willing to invest in our people, weather it is providing training, or helping someone reach their goals, we are there for our people in ways few companies are. Above average compensation Paid time off and holidays. Ongoing training and professional development opportunities. Medical, Dental, and Optical Insurance **How to Apply:** Interested candidates are invited to submit their resume and a cover letter detailing their experience and qualifications to ted@universitymazdkia.com or apply on line. Please include "Service Manager Application" in the subject line. **University Kia is an Equal Opportunity Employer**

Posted 4 days ago

Automotive Service Lane Manager/Assistant Service Manager-logo
Automotive Service Lane Manager/Assistant Service Manager
Bob Bell Chevrolet of Bel Air/BaltimoreBaltimore, Maryland
Bob Bell Automotive is looking for an Experienced Automotive Service Lane Manager/Assistant Service Manager for a very busy Service Center! This is a great opportunity for a service consultant to take the next step !!! The role of the Service Lane Manager is to oversee the service lane, service advisors, service call center, porters, etc. Responsibilities Work to ensure that warranty campaigns, recalls and updates are completed accurately and in a timely fashion Actively promote good morale and good relationships among the dealership associates. Assist in training service staff in all aspects of customer service, effective communication, service sales, CSI, work organization and time management Assist in maintaining manufacturer (CSI)Customer Satisfaction Index at or above the specified goal(s) in Service for district, regional and national scores Act as a role model for the service associates in all aspects of motivation, organization, customer service, sales and CSI Motivate the service advisors to provide consistent value for the dealership’s customer. Monitor advisors’ daily productivity, give feedback and formulate plans for improvement Monitor advisors’ interaction with customers on the drive and telephone for effectiveness Assist in forecasting goals and objectives for the department and strive to meet them Attend manager meetings and conduct Advisor meetings as directed Address and resolve customer concerns Assist in motivating, training and developing employees Qualifications Strong verbal and written communication is required Must be able to manage in a fast-paced work environment Must be able to manage a team, motivate and develop Experience with CDK or other automotive software is a plus Must have three plus years in an Automotive Service Department Must have three plus years as an Automotive Service Writer/Assistant Service Manager Organized and friendly personality Professional, well-groomed personal appearance Strong record of positive customer satisfaction results Able to work with little supervision Must be at least eighteen years of age Must have a valid Driver’s License Clean driving record and valid driver’s license Must be able to pass pre-employment screening (background & drug test) Benefits Competitive Salary Medical and Prescription Drug Plans Health Savings Account (HSA) Eligibility Wellness Program Dental and Vision Plans 401K Disability and Life Insurance Paid Vacation Room for advancement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 1 week ago

Service Writer (RV Service Advisor)-logo
Service Writer (RV Service Advisor)
Bish's RVTraverse City, Michigan
As the external Service Advisor (Outfitter), you will be responsible for coordinating the communication with the customer and performing assessments of customer RVs, advising customer on required repairs, and writing service orders. What you'll do: Ensuring customers receive prompt, courteous, and effective service Troubleshoot product needs, services, and or concerns by working directly with customers Providing price quotes for installations prior to scheduling service appointments Recommending add-on services or upgrades to increase sales Communicating and updating customer from initial contact to completion of service What we're looking for: Exceptional skills in customer service and communication Ability to use a variety of computer-based systems to support the sales process Relevant background in sales and/or customer service Excellent verbal and written communication skills Flexibility with work schedules; including Saturdays (we are always closed on Sundays) Bachelor’s degree or relevant work experience a plus An awesome attitude The ability to work independently as well as in a team setting Neat, clean, and professional appearance Ability to pass a background check and drug test Demonstrate behaviors consistent with the Company’s Vision, Mission, and Value in all interactions with customers and co-workers Who we are: Bish’s RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee’s success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being "Different with a Purpose." Our culture is built upon the foundation of these three core values: Being Genuine, Having Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K with 5% match Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement Annual Incentive Trip for Top Performers RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish’s RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.

Posted 1 week ago

Customer Service Rep / Service Writer-logo
Customer Service Rep / Service Writer
Yancey Bros. Co.Austell, Georgia
Who We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. What You Will Be Doing: As the customer service representative (on-site), you will be essential in ensuring the proper communication within the Machine Service Center as well as with customers, internal and external. You will serve as the initial contact for customer shop repairs. You will quote, schedule, open, close and track jobs. This position will also be responsible for monitoring cost of the job versus invoice amounts, setting target dates, and tracking jobs. Your goal is to ensure customer satisfaction. Primary Responsibilities: Quote machine repairs. Act as the initial contact for customers and communicate with them regarding their repairs. Manage jobs by opening, closing, tracking, and scheduling as needed. Monitor the cost of the job versus the invoice amount. Preorder parts and communicate tooling needs to Team Leaders. Meet and maintain company metrics in service performance. Additional Responsibilities: Participate in required safety program, and work in a safe manner. Additional duties as assigned by manager. Who We Are Looking For: To be successful in this position you should have excellent communication skills. You should possess a strong sense of urgency and desire to provide superior customer service with a diverse and detailed knowledge of Caterpillar products as related to service and repairs. The ability to take direction and work in a team environment is essential to this position as well. Education/Experience: Specific industry experience desired or equivalent college degree. Required Qualifications/Skills: Excellent communication and customer service skills. Diverse and detailed knowledge of Caterpillar products as related to service and repairs. Generally this may encompass 3-5 years experience with troubleshooting and repairs. PC skills At least two (2) years assisting customers with accounts in person and over the phone Experience prioritizing work flows that have fluid demands Extremely organized Preferred Qualifications/Skills: Microsoft office Basic Computer skills Values: At Yancey Bros. Co, we are always looking to add people to our team who share our core values: Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer: Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more. Competitive Pay Structure Competitive Pay Individual Bonus Opportunities Available Technician Tool Allowance 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities

Posted 1 day ago

Experienced Service Advisor (Subaru Service Experience Preferred)-logo
Experienced Service Advisor (Subaru Service Experience Preferred)
Koeppel Auto GroupQueens, New York
Koeppel Subaru is always looking for smart, engaging, creative and dynamic people who want to join a team where they matter. Your professional development is one of our top priorities, so why we're proud to offer our staff members with a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us! If you would like to join our team, apply here. $90,000-$120,000/year based upon experience What We Offer Top Pay for Qualified Candidates Medical, Dental & Vision Insurance 401K Plan Paid time off and vacation Short/Long Term Disability Growth opportunities Paid Training Employee vehicle purchase plans Family-owned and operated Discounts on products and services Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensure the daily inventory of technicians' time is consistently sold to service customers Distribute work between technicians efficiently Answer technical questions about vehicle problems, warranties, services, and repairs Maintain Customer Success Index at or above company standards Assist in diagnosing vehicle problems; order parts and tools as necessary Oversee administration of warranty claims as well as training and supervising of service department Reinforces company policies and adheres to company standards Encourages compliance with applicable laws and regulations Maintain good working relationship with factory(s) and foster positive employee relations Qualifications Must have CDK experience Must have a proven record as an Automotive Service Advisor Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Consistent record of service and sales success Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver’s license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 4 days ago

AUTO SERVICE Automotive Service Technician-logo
AUTO SERVICE Automotive Service Technician
DeLillo ChevroletHuntington Beach, California
Job Summary: The responsibilities of a Service Technician include diagnosing, maintaining, and repairing customer vehicles. About Us: Family own and operated in Huntington Beach since1963. We focus on taking care of the customer. We pay for all training associated with automotive repair, including ASE and smog license. . Service Technician Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave 401(K) Compensation: $ 30.00 to $45.00 per hour, plus production bonus depending on skill level Service Technician Responsibilities: Perform work specified on the repair order with efficiency and in accordance with dealership Test drive vehicles, and test components and systems, using diagnostic tools and special service equipment Diagnose, maintain, and repair vehicle automotive systems Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed Provide estimates of time needed for additional repairs Execute repairs under warranty to manufacturer specifications Service Technician Requirements: High school diploma or equivalent At least 2 years of experience as an auto technician Knowledge in all aspects of automotive repair and maintenance Fast, eager learner and team player Excellent written and verbal communication skills Strong customer service skills Computer skills and willingness to learn new problems Ability to operate electronic diagnostic equipment Clean driving record & valid driver’s license DeLillo Chevrolet is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Posted 1 week ago

Automotive Service Technician - Mobile Service Technician-logo
Automotive Service Technician - Mobile Service Technician
Huntersville FordHuntersville, North Carolina
At Huntersville Ford, keeping customers automobiles on the road is what makes us great. We are currently seeking a Mobile Service Auto Technician / Auto Mechanic to join our team and are interested in speaking with candidates that have various levels of expertise. Oil change, Electrical Technicians, Transmission Specialist, Engine techs, and all levels apply online to become part of the Huntersville Ford Family. Top Pay!! Tons of Work!! Huntersville Ford - Krause Automotive Group - is looking for an Automotive Service Technician. We are a locally owned and operated dealership located in the southern end of the Lake Norman Area. Our community trusts us, and our commitment to excellent customer service keeps our neighbors coming back. What we offer: 5 year / $25,000 technician retention bonus Free Health Insurance Option Available HSA company match contribution Dental, and Vision Insurance Available Short and Long Term Disability Insurance Available 401k options available Paid Vacations and Holiday Pay Employee appreciation celebrations Career advancement opportunities, promote from within Employee Discounts on products and services Family owned and operated Employee vehicle purchase plans Flexible Work Schedule Long term job security We provide a great learning environment for Technicians with continuing education and hands-on training. Available Positions : Mobile Service Technician Quick Lube Technician Entry-Level Service Technician Experienced Service Technician Heavy Line Technician Transmission Technician Master Certified Technician Technician Specific Benefits Shop equipped with the newest technology Uniforms provided Discounts on products and services Highly productive shop Career advancement opportunities, promote from within Continued education, manufacturer hands on and web-based training Clean and professional work environment Competitive wages Mobile Service Technician Responsibilities Soft Skills: Consumer Centric Personable Organized Proficient Communication Skills Computer Savvy– Ability to navigate a tablet: Perform Repair Order write up Completion of Repair Order, and closing out Repair Order Complete Multi-Point Inspection Access PTS for all technical, vehicle capacities, specifications and OASIS monitoring(searching for any Open FSA’s) Technical Skills: Base Level Tech B/C Basic Electrical Knowledge Coach-Ability Quality Driven Scan Tool Usage– IDS, FDRS, Generic Scanner(optional dealer preference) Ability to Program Modules, Perform DTC’s Retrieval, and Possible PID interpretation Physical Capabilities: Flexibility:– Tech will be Bending, Squatting, and Laying on the Ground– Physical stature that allows Under Vehicle services to be performed Easily and repetitively standing from a prone position Willingness to work in diverse weather conditions Physical strength to lift a tire onto the vehicle from a crouching position.– Some Mobile Service Van repairs may necessitate the ability to lift between 75 and 100 pounds Quick Lube Technician Responsibilities Check and communicate oil level to teammates Ensure tire pressure for proper inflation Inspect and refill fluid levels as necessary Complete vehicle inspection Install a new oil drain plug and a new oil filter Clean and lubricate fittings as needed Providing excellent customer service keeping in mind that our customer’s perspective comes first Service Technician Responsibilities Perform work specified on the repair order with efficiency and in accordance with dealership Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc. Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs Execute repairs under warranty to manufacturer specifications Qualifications Previous experience at an automotive dealership a plus Years of experience vary per position High school diploma or equivalent Ford certified a plus Dexterity, requiring a steady hand, excellent hand-eye coordination Mechanical and troubleshooting skills Excellent customer service skills Basic computer competencies Positive, friendly attitude, along with a customer service mentality Enjoy working in a fast-paced environment Team player with ability to collaborate with others effectively Ability to learn new technology, repair and service procedures and specifications Able to operate electronic diagnostic equipment Valid driver's license and clean driving record Willing to submit to pre-employment drug screen and background check We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.

Posted 2 weeks ago

AGS Etch Service Business Unit - Service Business Focal Director (M6)-logo
AGS Etch Service Business Unit - Service Business Focal Director (M6)
Applied MaterialsSanta Clara, CA
Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to make possible the next generations of technology, join us to Make Possible a Better Future. What We Offer Salary: $210,000.00 - $289,000.00 Location: Santa Clara,CA At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. You'll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied. Service Business Focal Head- Etch Service Business Unit Description This role is responsible for all business aspects of Applied Materials Etch Service Business Unit- Service Product Segment supplying the semiconductor industry. This person will engage cross-functionally to drive all aspects of the business and product lifecycle to deliver to customer and business expectations. Key Responsibilities Build, mentor, manage a team of product managers and product line managers to develop and execute a comprehensive service product roadmap and service strategy for global customer installed base. Define and articulate clear product vision aligned to division goals based on market analysis and customer requirements. Communicates service product features and value for internal product release process as well as for external customers. Champion a customer-centric approach, gathering customer feedback, analyzing data, and translating voice of customer to market requirement documents (MRDs) Develop and maintain a comprehensive service product roadmap, including product prioritization, timelines, and resource allocation. Leads team in the development of customer focused service strategy, financial forecasts, business case assessment and analytics for the service product portfolio. Oversees development and execution of customer cost of ownership roadmaps for sustainable business growth Drive team collaboration with product team, engineering, marketing, operations, sales, field engineers and other teams to ensure seamless product launch, scaling, and field execution. Desired Skills, Competencies & Experience Higher degree or equivalent experience with minimum 10 years of industry experience. Demonstrated depth and/or breadth of expertise in Wafer Fabrication Equipment and Etch products operation and business a plus Track record of launching and releasing complex products Demonstrated leadership ability to manage and motivate a team, and influence cross functional partners Market understanding - key inflections, competitive landscape, customer requirements Data driven decision making - proficient in use of data analysis to drive product strategy and customer engagement plans Excellent communication skills in conveying product value to both internal and external customers Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 20% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Posted 30+ days ago

Service Advisor / Customer Service Professional-logo
Service Advisor / Customer Service Professional
Twin Falls SubaruTwin Falls, Idaho
Twin Falls Subaru has been the Magic Valley's #1 Volume Automotive Retailer for the past few years. With that many vehicles hitting the road, in addition to existing vehicles & new residents to the Magic Valley area & beyond - we have an opening for a professional, well spoken Service Consultant to provide 5-star service to all of the guests that give us the opportunity to assist them with their repair & maintenance needs. We are assisting people with repairs that they may not be expecting, or mentally prepared for the expense that just popped into their world. With Honesty, Empathy, Appreciation, Respect and Trust, we must serve our guests in the most professional manner. Our mission is to be so effective we are able to be helpful to others. In order to do that, we will not treat them as just a number, or take for granted the trust they have put in our team to get their Subaru (or other make vehicle) back on the road as quick, efficient, and affordably as possible. If you are willing to accept the challenge of being a front-line, first point of contact representative of Twin Falls Subaru & our Service Department, we would like to talk with you. If you are willing to continually improve your skill-set & knowledge for the benefit of our guests, our team & yourself, we would like to talk with you. If you are willing to be patient with guests who are maybe just finding out extensive repairs are needed, as they work through how this works into their life, we would like to talk with you. We welcome individuals who are new to the automotive industry but with experience in previous roles such as customer service, retail sales, restaurant industry or hospitality. Benefits 401K Plan w/ match Medical and Dental PTO Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensure that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently REQUIREMENTS: Organized and friendly personality Time management skills Fantastic communication skills with your customers Adhere to and live by the Values and Brand Promises of Twin Falls Subaru Professional, well-groomed personal appearance. Clean driving record Willing to submit to a pre-employment background check & drug screen We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.

Posted 1 day ago

Service Technician 1-Sr. Service Technician-logo
Service Technician 1-Sr. Service Technician
Atmos Energy Corp.Morristown, TN
THIS JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES THAT ARE OR MAY BE PERFORMED IN THIS POSITION Primary Duties Performs basic work using clearly prescribed procedures. Responds to customer requests for service including connections and disconnections as becomes operator qualified. Informs customer of needed repairs and answers basic questions. Ensures that customer understands and is satisfied with work completed. May disconnect service as necessary and perform collection efforts on delinquent accounts. Installs, programs, and operates Wireless Meter Reading (WMR) equipment as necessary. Assists with activities to ensure responsiveness to natural gas and other emergencies. Completes and maintains accurate records and reports to comply with Company and regulatory requirements. May read meters and record usage for billing. OTHER DUTIES/RESPONSIBILITIES: May be required to hold stand-by duty, work shifts, holidays, weekends, emergency call outs, and occasional extended hours. Is subject to reporting outside regular work area. Identifies, addresses, and reports safety and encroachment issues to their resolution and completion. Is responsible for the safe operation and inspection of assigned Company vehicles and equipment. Demonstrates support for and adheres to the Company's values, strategies, policies and procedures and learns the core values of AtmoSpirit, Customer Service, Safety and the Company's Code of Conduct both as an individual contributor, team member and/or leader of others. Must become familiar with the contents of the Safety Manual, live by the spirit of its intent and become involved in creating and maintaining a safe working environment. Must complete all required safety training. MINIMUM REQUIREMENTS Educational/Experience Level Requires a general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED). Requires valid driver's license in accordance with Company standards. Certificates, Licenses, etc. While at this level completes assigned classes, Operator Qualifications (OQ) and OJT specific to Service Learning Path. Must maintain position OQs and any other required OQs and classroom training or certifications. Computer Skills Requires ability to utilize the Company's internet/intranet web site and available resources for data entry, reference and/or retrieval tasks. Communication Skills Requires the ability to communicate with internal/external customers in order to obtain and/or provide explanations and/or information on basic types of factual information. Work Conditions Work requires entry to customer premises. Works outdoors in all types of weather and may be exposed to extremes of climate and temperatures, high noise levels, rough terrain, and occasional work on ladders, roofs, attics, and under houses as well as confined spaces. May have residence requirement due to call-out response time. Works as an individual contributor and/or as member of a team. Physical Demands Ability to lift and carry 45 pounds from the ground to 42 inches. (Ex: lifting and carrying a meter). Ability to lift 53 pounds from the ground to 52 inches. (Ex: lifting and operating fire extinguisher). Ability to generate 95-foot pounds of force at a contact point of 70 inches. (Ex: breaking loose fittings) Ability to bend, stoop, squat, kneel, and/or crouch. Ability to walk a distance of 500 feet. Other Requirements As a Safety-Sensitive position, pre and post employment screenings, including but not limited to drug testing as outlined by the Department of Transportation (DOT) and Pipeline & Hazardous Materials Safety Administration (PHMSA), and motor vehicle record (MVR) background checks are required. Atmos Energy Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Job Family: Service and Construction

Posted 3 weeks ago

Child Protective Service Worker (Social Service Specialist 1)-logo
Child Protective Service Worker (Social Service Specialist 1)
State of OregonLa Grande, OR
Initial Posting Date: 06/03/2025 Application Deadline: 06/17/2025 Agency: Department of Human Services Salary Range: $4,833 - $7,407 Position Type: Employee Position Title: Child Protective Service Worker (Social Service Specialist 1) Job Description: The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Imagine a role where you engage with children, families, resource parents and caregivers to achieve safety and optimal outcomes for Oregon's children and families. Imagine yourself conducting child safety assessments through an equity and culturally relevant lens. If you're looking to make a difference and this sounds intriguing, this Child Protective Services Worker position may be for you! We are currently seeking a Child Protective Services Worker (Social Service Specialist 1) to join our team in the La Grande office. Summary of Duties As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon's most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being. As a Child Protective Services Worker, you will: Respond to referrals and determine whether child abuse or neglect has occurred. Gather information through interviews with parents and children. Observe and analyze the safety of home environments. Gather collateral information from school personnel, doctors, therapists, and law enforcement officers. Fulfill documentation requirements and enter info into databases. Arrange medical evaluations and substitute care placement for children. Present and testify in court. Per pursuant to ORS 419B.021, states that any position engaged in child protective investigations and/or custody determinations must meet the educational requirements. Experience alone will not meet the minimum qualifications for those positions. Degree must be completed, not in progress. Interested in learning more? Here are some testimonials from current ODHS Workers. Minimum Qualifications A valid driver's license and acceptable driving record are required for this position. And A bachelor's degree in Human Services or a field related to human service, or; A bachelor's degree unrelated to Human Services and either: One year of Human Services related experience, or; Completion of coursework equivalent to certification consistent with Oregon Caseworker Competency, or; An associate degree and either: Two years of Human Services related experience, or; One year of Human Services related experience and related training, coursework or certification consistent with Oregon Caseworker Competency. Please clearly reflect in your submitted application materials that your degree is complete and the course of study it was obtained in. Degree must be completed, not in progress. Experience alone will not meet the minimum qualifications for those positions. Essential Attributes We are looking for candidates with: Demonstrated ability to be self-motivated and manage your time well. Demonstrated knowledge about trauma-informed care. Excellent written communication skills, including the ability to write in plain language with minimal spelling and grammar issues. Experience giving verbal presentations that were well-received and understandable to the audience. Demonstrated ability to prioritize self-care in order to maintain good mental health. Demonstrated ability to come up with innovative solutions to problems. Demonstrated ability to be an active listener and manage one's own emotions, as well as the emotions of others. Application instructions & requirements Your work history profile, and resume are the perfect opportunity to highlight your interest in the position and demonstrate your skills, lived and/or work experience that shows you are an excellent candidate for the position. Please upload a resume or complete the work history profile. Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application. Current State of Oregon employees: Apply via your employee Workday account. If you are not a current State of Oregon employee, view this application instructional video. After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process. The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification. Working Conditions Your work will be conducted in offices, participant's homes, and other community sites. This position requires working a flexible schedule as a condition of employment with a normal workday of 8 hours, from Monday- Friday 8am to 5pm; however, working hours may be adjusted within a given week to provide planned services or crisis response. Occasional compensated overtime during evening and weekend work may be required. A valid driver's license from the state in which they reside is required and must have an acceptable driving record as determined by the Background Check Unit. This position will be required to participate in an on-call draft and in a rotation for mandatory on call for the office. Occasional travel is required for attending meetings, trainings, and other case related activities. This position requires occasional overnight travel. You may interact with a wide range of people including some who have experienced trauma and may exhibit challenges in controlling their emotions. Background Checks and Requirements If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information. The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States. Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check. Per pursuant to ORS 419B.021, states that any position engaged in child protective investigations and/or custody determinations must meet the educational requirements. Experience alone will not meet the minimum qualifications for those positions. Degree must be completed, not in progress. Benefits ODHS Employee Resource Group communities that promote shared learning. Cost of Living Adjustments. Annual salary increases (until you reach the top of the listed salary range). Amazing benefits package. Possible eligibility for the Public Service Loan Forgiveness Program. Employment Preference Veterans' preference: Veterans' preference information. How to submit your Veteran documents for preference. Please do not attach your Veterans' preference documentation in the Resume/CV field of your application. General Information This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU). This recruitment may be used to fill future vacancies in the same classification. Contact Information We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions. The recruiter for this position is Yvette Medford. Please include the REQ# when corresponding. Email: yvette.c.medford@odhs.oregon.gov Phone (call or text): 541-709-0306 Come for a job. | Stay for a career. | Make a difference... for a lifetime!

Posted 2 weeks ago

Member Service Representative (Call Center / Customer Service, Hybrid)-logo
Member Service Representative (Call Center / Customer Service, Hybrid)
Public Service Credit UnionLone Tree, CO
There are 3 schedules for this position - candidates need to have availability to work any of the three shifts below: 8am-6pm (or end of call queue) Monday-Friday, Saturday 9am-1pm, 1 day off during week Tuesday-Thursday 7:50am-4:50pm Monday-Friday 8:30am-5:30pm Monday-Friday Training is fully in-office 8am-5pm Monday-Friday. Canvas "It's About More" Video - YouTube (Click here - or, visit https://www.youtube.com/watch?v=z8WAm_TDRdk ) Why Canvas? At Canvas, we're dedicated to transforming financial services from the inside out. Our culture is a top priority and second to none. We strive to balance hard work and high achievement with a fun, supportive environment. What's in it for you That's right. This is about you: Seriously good benefits: Beyond healthcare, dental, and life insurance, we make it so worth your while. Canvas employees get a 10% company contribution to their 401k, generous personal time off, and employee discounts on loans (That includes cars and houses!). The starting pay range for this position is $19.50-$23.50 hourly, and final pay rate will be determined based on experience, education, skills, and internal equity factors. Canvas benefits include: Medical/Dental/Vision Insurance Paid Vacation Paid Sick Time Paid Holidays Paid Wellness Day Paid Volunteer Time Flexible Spending Account Health Savings Account World Class 401(k) Plan Tuition Reimbursement Rate Discounts on Qualifying Loans May be eligible for incentives or discretionary bonus based on results What you'll do Want to see what it's like to work in Canvas' Communication Center? Click here to check out our Day in the Life video, or visit https://vimeo.com/1011095559/d92d7d3fc2?share=copy You'll be working in our fast-paced communications center at our corporate headquarters in Lone Tree, CO, and here's what we expect of you: LEARN about our members and hear them and understand their situations. EDUCATE our members on the ways we can help them afford life. PROVIDE meaningful, careful, focused and ethical product solutions. PROCESS transactions like transfers and payments with courtesy and consummate professionalism. PERFORM advanced transactions like IRAs, CDs, open accounts, wire transfers, and calmly handle disputes. GROW with us by immersing in financial industry trends, products, services and technological advances. SHARE your knowledge on effective practices, competitive intelligence, and business opportunities. STAND shoulder-to-shoulder with our members and your teammates over our peaks and valleys. Who You Are Here's who you are…or who you think you are, or who you really want to be: You are AUTHENTIC and passionate about helping others. You ENJOY LEARNING and want a career…not just a paycheck. You UNDERSTAND FINANCIAL PRODUCTS and services, much like a Relationship Banker or Personal Banker. You're COMFORTABLE AND CONFIDENT recommending and processing financial products like loans. You've won SERVICE EXCELLENCE awards and earned high fives and fist bumps for your awesomeness. You hold an informal or formal LEADERSHIP position at your current workplace. You EMBRACE CHANGE and seek new ways to serve our members and the community. You WORK WELL WITH OTHERS, even when things don't go as planned. You are INNOVATIVE and thrive on challenges. You BELIEVE you can change the world for people and are making it happen! Multi-lingual capabilities to include Spanish highly preferred. We know you might not have every qualification we've listed. Passion and potential matter here. If you know you're right for the position, let us know. We're good at spotting talent. Current Canvas employees must be meeting performance expectations and consistently demonstrating HEART behaviors to be considered. Canvas conducts pre-employment background reviews (components include criminal, employment, address, social security number, motor vehicle record, sex offender, and global sanctions). #LI-Hybrid

Posted 6 days ago

Service Advisor - Mega Service Center-logo
Service Advisor - Mega Service Center
Fun Town RVCleburne, TX
Founded in 2010, Fun Town RV (FTRV) has grown into Texas’s largest RV chain, operating 36 locations and planning to expand. We provide excellent customer service and offer top RV brands for less, backed by a rigorous 100+ point inspection process on every RV we sell. At Fun Town RV, we prioritize hiring candidates who are honest, accountable, positive, and passionate about exceeding expectations. If you're seeking a dynamic career with growth potential and competitive earning opportunities, we encourage you to apply! Job Summary: Fun Town RV, Texas’s largest RV chain, is seeking a Service Advisor to join our growing team! This role is responsible for assisting customers with service inquiries, coordinating repairs, and ensuring a seamless service experience. The ideal candidate will have strong customer service skills, attention to detail, and the ability to communicate effectively with both customers and technicians. Key Responsibilities: Assist customers in diagnosing issues and coordinating repairs. Maintain a positive attitude-greet customers in the service department promptly and with courtesy. Listen attentively to each customer and effectively communicate their repair needs to the technicians. Promote recommended or additional services using a gentle and honest approach. Provide precise estimates for repair and maintenance costs. Adhere to dealership policies regarding the care and operation of customer vehicles. Follow up on every repair and keep customers updated on the progress. Assess the quality of repairs and ensure all tasks are fully completed. Inform customers when their vehicles are ready for collection. Review and clarify repairs and their associated costs with customers. Address customer concerns and complaints effectively. Keep the Service Manager/Management informed of all issues and potential challenges. Continuously acquire new technical knowledge and skills to keep up with evolving RV designs. Input repair orders into the system and ensure they are closed with all required information. Follow the established repair order process to ensure timely and satisfactory completion. Ensure warranty claims are preauthorized, filed, and submitted promptly. Perform other duties as assigned. Requirements Ideal candidates will possess the following qualifications: High school diploma or equivalent. Proficient computer skills. Excellent organizational/sequencing skills. Previous experience in the RV or automotive industry. Excellent communication and listening skills to address issues professionally and tactfully, whether on the phone or in person. Physical Requirements: Standing and Walking: Service Advisors may need to stand for extended periods while interacting with customers in the service department or walking to various areas of the service facility. Bending and Stooping: Some tasks may require bending, stooping, or kneeling to access paperwork, tools, or equipment. Lifting: The role may occasionally require lifting objects (such as service paperwork or small parts) up to 20-30 pounds. Heavier lifting would typically be handled by other team members or equipment. Communication and Customer Interaction: The role involves frequent talking, listening, and writing, so strong verbal and written communication skills are essential. It may also require maintaining a pleasant and friendly demeanor, which can be mentally and emotionally demanding in high-traffic periods. Dexterity: Proficiency in using a computer to input repair orders and communicate with customers and technicians is required. This will require the ability to type, use a mouse, and perform tasks on a computer for long periods. Exposure to Shop Environment: While Service Advisors are typically located in customer-facing areas, they may need to occasionally visit the shop floor to inspect vehicles, communicate with technicians, or observe vehicle repairs, which could involve exposure to dust, noise, or other typical automotive shop conditions. Visual Acuity: Good vision to read repair orders and communicate information accurately. Hearing: Ability to clearly hear customer concerns, technician inquiries, and phone calls in a busy environment. Benefits We offer a competitive salary and an excellent benefit package including: Major Medical-Dental-Vision Insurance Life Insurance Paid Time Off Paid Holidays 401K (profit sharing) Christmas Savings Plan Employee Discounts in Company Store Join Our Growing Team! At Fun Town RV, we value our employees and provide opportunities for career advancement in an exciting, fast-growing industry. If you’re ready to be part of a company that values hard work and dedication, apply today! Fun Town RV is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the U.S. Drug screening, driving record, and background checks may be conducted prior to and during employment.

Posted 30+ days ago

BDC Customer Service Representative - Acura Service-logo
BDC Customer Service Representative - Acura Service
Rallye Motor CompanyRoslyn, NY
The Rallye Motor Company , Long Island's premier luxury automotive group, has an immediate career opportunity in our Acura Business Development Center (BDC) at Our Acura store located in Roslyn. If you are someone with full time availability and outstanding customer relations and follow up skills and looking for a company that encourages growth, development and opportunities for advancement, we encourage to you to apply! The ideal candidate is looking for a long-term position where they can utilize their customer service skills to engage with a luxury client base and become a part of a great team. Responsibilities for this position include, but are not limited to: Supplementing the service team by answering client inquiries in a timely, effective manner. Scheduling service appointments and logging appointments in E-leads. Taking note of any special client requests. Field phone and internet inquiries. Update clients on the progress of their vehicle repairs and other service related processes. Work closely with service advisors. Conducting follow-up calls. The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality . Our superior benefits, focus on employee growth and development along with the high earning potential are just a few reasons you will want to consider joining Rallye! PAY RATE: $55,000 to $65,000 ($20 per hour plus commission) Requirements Must have experience working in a phone sales or customer service. Preferably in a call center environment. Prior BDC experience with an automotive dealership is desired. Outstanding phone presence, able to effectively field a high volume of both inbound and outbound phone calls Trainable in various computer systems Excellent verbal/written communication and organization skills Outgoing and patient personality with outstanding customer relations ability Professional personal appearance Must be available to work weekends. Benefits Great benefits package including medical, dental and vision coverage for employee & family! Company paid life insurance and optional additional coverage. Voluntary short term and long term disability available. Additional voluntary benefits including Aflac and LegalShield! Paid time off! Paid holidays! 401K plan. Employee Assistance Program.

Posted 30+ days ago

Murgado Automotive Group logo
Mobile Service Coordinator/Service Advisor
Murgado Automotive GroupChicago, Illinois
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Job Description

Drive Your Career with Murgado Ford of Chicago! 
Are you passionate about delivering exceptional customer service and looking to join a team that’s redefining automotive care? Murgado Ford of Chicago, part of the Murgado Automotive Group, is hiring a Mobile Service Coordinator / Service Advisor to manage our growing mobile service program. If you thrive in a dynamic, customer-focused environment, this role is a fantastic opportunity to advance your career!

Why Join Us?
Competitive Compensation: Earn a solid salary with performance-based incentives.
Comprehensive Benefits: Health, dental, and vision insurance, plus 401(k) with matching.
Career Development: Opportunities for growth within the Murgado Automotive Group.
Flexible Work Environment: Enjoy a mix of onsite and mobile coordination duties.
Team-Oriented Culture: Be part of a supportive and collaborative work environment.

Your Responsibilities:
Schedule and Coordinate Mobile Service Appointments: Arrange appointments for customers, ensuring efficient scheduling and route optimization.
Customer Service Excellence: Serve as the primary point of contact for mobile service customers, providing clear and helpful communication throughout the service process.
Accurate Service Documentation: Document all repairs, services, and customer interactions accurately and promptly.
Service Advising: Offer expert advice on maintenance needs and recommended repairs, and upsell services to meet customer vehicle requirements.
Collaboration with Technicians: Work closely with mobile service technicians to ensure timely and efficient service delivery.
Follow-Up and Customer Retention: Conduct follow-up calls to ensure customer satisfaction and encourage repeat business.

What You Bring:
Experience: 2+ years in an automotive service advisor, service coordinator, or related customer service role.
Customer Service Skills: Outstanding communication skills and a customer-first attitude.
Organizational Ability: Strong multitasking skills and attention to detail.
Technical Knowledge: Familiarity with automotive maintenance and repairs; Ford experience is a plus.
Valid Driver’s License: Required for occasional support in mobile operations.

Why Murgado Ford of Chicago?
At Murgado Ford, we prioritize our team’s growth and our customers' satisfaction. Join us and be part of a company that’s committed to innovation, teamwork, and exceptional service!

Ready to drive success with us? Apply today to join Murgado Ford of Chicago and be part of an exciting future!
$43,000 - $58,000 a year
Salary based on experience and performance. This does not include commission pay which this position is eligible for.
Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department of Homeland and Security.