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Client Service/Plan Manager, Disability & LTC Insurance (Hybrid ATL Or EST Remote)-logo
Client Service/Plan Manager, Disability & LTC Insurance (Hybrid ATL Or EST Remote)
National Financial Partners Corp.Telecommuter, SC
Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com . This role is on our Executive Benefits Team. NFP Executive Benefits is an administrator of executive benefits of supplemental disability and long-term care insurance for corporate clients. This role is central within the organization and you will be responsible for managing relationships with corporate clients and overseeing the billing, customer service, account management and data management of your assigned clients. This is an outstanding opportunity for a motivated and energetic individual to make a meaningful contribution to a growing business while gaining valuable experience. NFP is a place where people with positive attitudes who value teamwork can excel. Position Summary: Are you ready to be a key player in a dynamic, four-person team where your client-servicing expertise makes all the difference? We're seeking a dedicated CSA (Plan Manager) to take the reins of ongoing administration for our Multi-life disability plans while providing vital pre-sale quoting and support to our sales team. In this role, you will have an assigned book of business and you will forge meaningful relationships with clients and insurance carriers, ensuring plans run smoothly and accurately. Collaboration is key as you'll work closely with the sales team to request and review quotes and put together sales presentations that drive success. What sets you up for success? Outstanding verbal and written communication skills that build trust and convey clarity. A passion for delivering exceptional customer service. A team-oriented mindset that thrives in a collaborative environment. A curious and inquisitive approach to tackling challenges and uncovering opportunities. Ability to independently manage deadlines and priorities. This is a full-time role with the flexibility of a low-in-office, hybrid schedule from our Atlanta, GA office. We will consider a remote opportunity for experienced candidates who can work on EST work hours. Essential Duties and Responsibilities: Interact daily with Benefit / Human Resource contacts at small- to mid-sized corporate clients providing administration and client service support for their individual supplemental disability and long-term care insurance benefits. Coordinate annual enrollment and communication campaigns to executives of our corporate clients. Analyze census data from our corporate clients and determine eligible executive populations for enrollment campaigns. Handle inquiries from eligible executives about the disability insurance being offered through our enrollments. Team with our IT Group to develop reports for our corporate clients. Interact daily with the Sales team to request disability and Long-Term Care quotes, check the accuracy of the quotes received and create a sales presentation for the Sales team. Coordinate with the carrier and broker to implement a sold case. Knowledge, Skills, and/or Abilities: Knowledge and experience with Disability, LTC, Life or related products is preferred. We can train on products if the candidate can demonstrate account management/corporate client servicing and a desire for a career in Executive Benefits Excellent verbal and written communication skills Attention to detail A high level of accountability and ownership of work Ability to work on time-sensitive and deadline-driven directives Resourcefulness and ability to consult with others to get a job done Strong ability to prioritize tasks and manage time A team-oriented, friendly collaborative attitude Fluency with Microsoft Office Suite with at least strong basic excel skills Education/Experience: Bachelor's Degree preferred. HS Diploma or equivalent and additional education/training required 2-3 years of Account Servicing or Corporate-level Customer Service experience required Experience working with disability and long-term care products preferred Proficiency with Microsoft Excel, Word, and PowerPoint required. Excel fluency should include formulas, queries, VLOOKUPs; pivot tables will be a plus Familiarity with other Microsoft Office products including Teams and Outlook preferred Excellent verbal and written communication skills and the ability to effectively communicate with Carriers, Client HR Teams, Sales Team, Team Members, others Excellent organizational skills and attention to detail with the ability to prioritize and manage a varied number of tasks simultaneously and follow up to completion Certificates, Licenses, Registration: Life and Health license with Long Term Care is preferred or can obtain within six months of employment (we will sponsor) What We Offer: We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $48,000 - $60,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. NFP and You... Better Together! NFP is an inclusive Equal Employment Opportunity employer.

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
U-HaulOshkosh, WI
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Posted 30+ days ago

Ltss Service Coordinator-Lpn Case Manager (Bilingual-St. Petersburg/Tampa)-logo
Ltss Service Coordinator-Lpn Case Manager (Bilingual-St. Petersburg/Tampa)
CareBridgePlant City, FL
LTSS Service Coordinator- Clinician (Bilingual in Spanish/English) Location: This is a field based position, candidate would need travel in and around the following counties based on their current location: Hardee, Highlands, Hillsborough, Manatee, Pasco, Pinellas, or Polk Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Schedule: Monday-Friday 8am-5pm EST The LTSS Service Coordinator- Clinician works under the direction/supervision of an RN, with overall responsibility for the member's case, as required by applicable state law and contract, contributes to the LTSS care coordination process by performing activities within the scope of licensure including, for example, assisting the responsible RN with telephonic or face-to-face assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports. Assists responsible RN in identifying members for high risk complications. Obtains clinical data as directed by the responsible RN. Assists the responsible RN in identifying members that would benefit from an alternative level of care or other waiver programs. Provides all information collected to the responsible RN, who verifies and interprets the information, conducts additional assessments, as necessary, and develops, monitors, evaluates, and revises the member's care plan to meet the member's needs. Participates in coordinating care for members with chronic illnesses, co-morbidities, and/or disabilities as directed by responsible RN, and in conjunction with the RN, member and the health care team, to ensure cost effective and efficient utilization of health benefits. Decision making skills will be based upon the current needs of the member and require an understanding of disease processes and terminology and the application of clinical guidelines but do not require nursing judgment. Minimum Requirements: Requires an LPN/LVN, LSW, LCSW, or LMSW or license other than RN in accordance with applicable state law and Nursing Diploma or AS in Nursing or a related field and minimum of 2 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator or similar role; or any combination of education and experience, which would provide an equivalent background. Current, unrestricted LPN/LVN, LSW, LCSW, LMSW or license other than RN (as allowed by state law) in applicable state(s) required. Preferred Skills, Capabilities and Experiences: Bilingual in Spanish strongly preferred. Previous case management or oncology experience strongly preferred. Experience using Microsoft Office Suite including Outlook, Word and Excel preferred Travels to worksite and other locations as necessary. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 6 days ago

Service Parts Advisor-logo
Service Parts Advisor
Lucid MotorsMclean, VA
Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design - where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. The Parts Advisor position will oversee parts operations within the service center to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. This position acts as the primary parts salesperson. The Parts Advisor is an integral part of the service experience. The Candidates will be expected to demonstrate excellence in their respective fields, to possess the ability to learn quickly and to strive for perfection within a fast-paced environment. The Role: Communicates, enforces, and monitors effective parts department processes Promotes and merchandises parts and accessories according to Lucid guidelines Maintains an accurate and effective parts inventory control system that includes perpetual and annual inventories, as well as proper counter procedures Create estimates as required by technicians and advisors Order inventory and special-order parts for jobs Receive parts orders May be required to work evenings, weekends, and holidays Must be able to travel occasionally if needed for a week or more Have a passion for sustainable transportation and changing the automotive industry Qualifications: Previous experience in a parts department environment - luxury preferred Excellent written and verbal communication skills High level attention to detail and accuracy Ability to multitask while maintaining high level of accuracy Ability to analyze and interpret internal reports Able to effectively work both individually and within a group in a high-paced environment Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software Must possess a valid driver license Advantageous Experiences: AA/BS in either Automotive Technology or Business Management, or equivalent work experience Knowledge of HV systems, LV systems, and EV powertrains Start-up experience and related fast-paced environments Previous OEM Parts training At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. Compensation Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid's equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.) Base Pay Range (hourly) $28-$38 USD By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice. To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.

Posted 30+ days ago

Field Service Mechanic-logo
Field Service Mechanic
Weisiger GroupConcord, NC
Find Your Career With LiftOne We're a family-owned company under our third generation of leadership and have built our business based on the principles of trust, integrity and a desire to help our customers and employees succeed. LiftOne invests in people, facilities and innovative technology as part of the essential role we play in supporting our country's supply chain and enabling critical goods to be delivered to homes and businesses. We're a privately held company, and pair our scale with a strong foundation in our culture and values. This combination gives us a competitive advantage in the market and helps make us a trailblazing organization that is built to last. We're looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we're committed to providing a work experience that helps our team grow to their full potential. We offer great benefits, competitive salaries and opportunities for advancement to all our employees. Be a part of the essential work we do at LiftOne and make a difference for our customers, our community and our company. Learn more about what it means to become a team member with LiftOne. EXPERIENCED SERVICE TECHNICIANS WANTED Weisiger Group is a family-owned company with nearly 100 years of innovation, growth, and success. We are built on principles of trust, integrity, and the drive to support customers and employee growth. LiftOne, a division of Weisiger Group, strives to invest in people and the work they do for our customers. We nurture career growth and believe our employees are the key to our success. Be a part of the innovative essential work we do at LiftOne and make a difference for our customers and our community. Benefits of Working for LiftOne Family-oriented environment Defined career progression Yearly tool & boot allowance Quarterly Tech POD Incentives High-quality uniforms including a washing service Medical/dental/vision insurance 401(k) w/ match Tuition reimbursement Paternity & maternity leave Paid vacation & sick time Essential Functions Responsible for performing periodic maintenance, repair, replacement and troubleshooting on various models of Hyster-Yale forklifts and equipment and competitive material handling equipment. Includes various fuel systems, drivetrains, electrical systems and hydraulic systems. Experienced technicians will assist with training/mentoring apprentice technicians through on-the-job training. Follows all safety procedures in performing work as well as company policies Properly identify and order all necessary replacement parts Operate service van in a clean, safe and secure manner following all required safety rules for the job Other duties may be assigned Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions. Education and/or Experience High school diploma, G.E.D. or tech school graduate preferred Demonstrated ability to repair equipment per skill level Basic Computer/Tablet knowledge (Microsoft and Apple operating systems) Valid driver license and clean driving record must be maintained throughout employment Demonstrates exceptional customer service skills Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine correspondence. Mathematical Skills Ability to calculate figures and amounts such as discounts, percentages, and ability to perform these operations using addition, subtraction, multiplication, and division. Ability to understand weight measurement, volume, and distance Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Workplace Requirements The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance; stoop, bend, kneel, crouch, or crawl and taste or smell. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employee must operate equipment in a safe manner. Work Environment While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud. We are an Equal Opportunity Employer We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We're committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws. #LiftOne

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
Planet Fitness Inc.Denver, CO
Benefits: Free uniforms Wellness resources Employee discounts Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $14.85 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 1 week ago

Savers / Value Village Careers - Customer Service Associate-logo
Savers / Value Village Careers - Customer Service Associate
Savers Thrifts StoresCamp Springs, MD
Description Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position. $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $15.23 = Clothing Sorter/Hanger, Hardware Sorter $15.45 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes $15.81 = Clothing Grader, Hardware Pricer, Material Handler Savers Benefits Geographic & job eligibility rules may

Posted 30+ days ago

Service Operator-logo
Service Operator
Carmax, Inc.Charleston, SC
7192 - Charleston - 712 Savage Rd, Charleston, South Carolina, 29414 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by supporting the Service Department by assisting customers on the phone and in person before, during and after service/repair processes. Principle Duties and Responsibilities: Answer all incoming service calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer interaction. Assist Customer Advisors/Service Consultants with customers when needed. Answer basic service department questions, schedule service appointments, route customers' calls. Provide written messages to the responsible party in a timely manner. Complete reminder calls for customers scheduled for an appointment Assist the service department in contacting customers once special ordered parts have arrived to schedule appointments Contact customers with Repair Requests to schedule appointments File repair orders and all supporting documentation daily. Audit all sublet invoices to ensure they are processed and resolved per CarMax Guidelines. Ensure the loaner log and dealer tags are always in compliance with audit requirements. Job Specifications: Accountable to Associate 1 Competency Model Demonstrate exceptional interpersonal, communication, and customer service skills. Demonstrate exceptional telephone etiquette and active listening skills. Execute Retail Service Standardized Work Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes. Maintain or exceed the CarMax guidelines for customer satisfaction. Read, interpret and transcribe data in order to maintain proper records. Intermediate computer skills including spreadsheet knowledge. Customer Operator Job Description Successfully work with associates in other departments within the store. Perform multiple duties in a high-energy, fast-paced working environment. Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone. Stay current in CarMax provided training in all areas of the Service process. Possess intermediate computer skills Working Conditions: Primarily indoor environment; may include working at times in noisy conditions. May require sitting or standing for extended periods of time. Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days. Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas. Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies. About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Posted 30+ days ago

Field Service Technician I-logo
Field Service Technician I
Aventiv Technologies, LLCSouth Bay, FL
Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be! Aventiv Technologies - Where your future awaits (youtube.com) Job Purpose: The Field Service Technician I is responsible for traveling to various facilities to maintain, repair and resolve issues on all company products, features and equipment. This role can serve as an onsite, hybrid or roving technician providing both technical and administrative support to our customers. Provides support to our tablet customers by administering programs and ensuring tablets are fully utilized. Heavy travel will be required for this role- stipend for vehicle and % of mileage reimbursement provided Associate Referral Reward Eligible Responsibilities Essential Duties: Primary representative between on-site facility personnel, Account Management & other company personnel. Setting up and maintaining individual tablets for users. Repairs phones, kiosk, video terminals, WAP's, tablets and other required equipment within correctional facilities within assigned area. Providing technical support and troubleshooting issues with tablets Ensuring security measures are in place to prevent misuse of the tablets. Assisting with software updates and installations on the tablets Managing user accounts and access permissions on the tablets Collaborating with other staff members to coordinate tablet usage schedules. Training incarcerated individuals on how to use the tablets effectively and responsibly. Responsible for maintaining inventory and ensuring extra inventory or damaged inventory is returned to multiple sites. Communicates with dispatchers to receive work assignments and provides dispatchers with ETA for arrival and departure information Troubleshoot situations where standard procedures have failed in isolating or resolving problems while interfacing with multiple departments for problem resolution Required to assist in educating and training Securus customers, providing information to technical support and following direction given on Securus products & services Provide administrative services on as needed basis or when dedicated to a particular customer: data entry including PIN/PAN, blocks/unblocks, customer reporting, training, providing CDR reports, assisting with video visitation and burning recordings and/or video to CD/DVD per subpoena and testifying in court when required Maintains inventory of equipment and tools Manages and maintains assigned company inventories and assets (tool, vehicle, parts inventory, laptop etc.) Knowledge, Skills, & Abilities: Ability to understand the customer's service needs for various facilities and work to improve the operation of their facility regarding all company products such as: Offender Calling System, Video Visitation, Kiosk and/or Tablets. Ability to work all tasks to completion with a high sense of urgency and the highest work quality. Must have the ability to quickly learn company products, features and equipment. Demonstrated experience in determining alternatives to escalations deciding when assistance is needed in dealing with the various problems reported. Timely responses to requests from management and customers via phone, e-mail and/or with reporting. Adhere to Field Service Standards and all Company policies. Self-starting, able to self-train on communications-based product lines. Excellent ability at multi-tasking, setting priorities and tracking issues concurrently. Strong communications skills, written and verbal, for working with customers, dispatchers, technical support, specialists, other field technicians and management. Ability to learn how to do minor repairs and troubleshooting on telephone and video visitation systems and pass skills tests accordingly. Qualifications Minimum Qualifications: High school diploma or GED Demonstrated ability to work in difficult environments e.g. corrections Experience working with Windows OS, and Microsoft office. Preferred Qualifications: Installation, repair and maintenance of telecom and networking devices. Prior experience using small hand tools to repair electronics Previous experience working in law enforcement or correctional environment Physical Requirements: Standing, sitting, walking, speaking, listening, bending, reaching, pushing, pulling, lifting, grasping and manipulating tools, typing, using peripheral computer tools. May be required to lift up to 45 pounds. Salary and Benefits: At Aventiv, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer. $22.36 - $25.49 $500 stipend for vehicle and % of mileage reimbursement provided Health Insurance 401(k) Disability Life Insurance Paid Time Off Voluntary Benefits Aventiv Privacy Policy: www.aventiv.com/privacy Equal Employment Policy: Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
U-HaulSpringfield, MO
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Posted 30+ days ago

Insurance Sales Agent - Customer Service-logo
Insurance Sales Agent - Customer Service
Freeway Insurance Services AmericaPhoenix, AZ
Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: Discount gym membership to over 12,200 fitness centers and 9,300 on-demand workout videos including a $15 a month reimbursement. Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems - at no cost Mental Health Benefit: 12 therapy sessions and 13 additional psychiatric sessions. Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year!. With over 800 retail store locations to choose from nationwide, we encourage you to take your career and income potential to new heights! We are proactively looking for bright, talented, and motivated individuals who are goal oriented and excited for career advancement. Come Grow With Us! What You Will Do: As an Insurance Agent you will be responsible primarily for the sale of nonstandard auto insurance to new and existing customers. Solicit new business and maintain current business levels in order to achieve or exceed sales production goals. Expand business by proactively building relationships with existing customers to meet the agreed upon production goals. Accurate accounting of all currency transactions as well as timely delivery of deposits to the bank with scanned documentation in agency management system. Connects very quickly; builds and leverages client relationships. Ability to educate and advise the customer on which products best fit their needs The Perfect Match: Personal Lines or Property and Casualty license preferred (but not required) Bilingual in English and Spanish preferred Sales or customer service experience High School Diploma or GED Ability to build relationships with sales customers Excellent follow-up and multi-tasking skills Ambitious professional motivated by opportunity for advancement Excellent written and verbal communication skills Insurance Sales Insurance Agent Hiring Immediately Freeway Auto Insurance

Posted 30+ days ago

Savers / Value Village Careers - Customer Service Associate-logo
Savers / Value Village Careers - Customer Service Associate
Savers Thrifts StoresAnchorage, AK
Description Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: Bundled health plans such as medical, Rx, dental and vision Company-paid life insurance for extra protection and peace of mind Programs to stop smoking, diabetes management coaching, and on demand care options. A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Paid time off from work for leisure or other hobbies. A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 5437 E Northern Lights Blvd, Anchorage, AK 99508 #ZR

Posted 1 week ago

Guest Service Representative-logo
Guest Service Representative
Nothing Bundt CakesKansas City, MO
At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job.

Posted 1 week ago

Customer Service Representative-logo
Customer Service Representative
Menasha CorporationNeenah, WI
Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies. Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you're going to want to be here. Join us and become part of the power behind possible. About The Opportunity Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. The following duties are normal for this position. The incumbent may perform some or all of these duties; however, it is not an exclusive or all-inclusive list. Other duties may be assigned. Ensures timely customer specific material setup and proactively manages proofing and material validation timelines for assigned account(s) Receives and responds to requested material specification changes and processes appropriate actions Submits project changes through internal operating systems as needed Ensures timely order entry and proactively manages order timelines for assigned account(s) Proactively monitors open projects & orders to advise key stakeholders of possible lead time challenges Receives and responds to customer complaints and processes appropriate corrective action Supports pricing requests Monitors product inventory to assure availability for production and/or distribution to customer; works with management on disposition of aging inventory Prepares purchase orders for outside materials Prepares and reviews required business reports Helps to monitor the team's overall workload to level load as needed Helps to identify and share best practices Supports continuous improvement initiatives Demonstrates knowledge of Menasha's products and capabilities to align with customer's products and objectives Education & Experience Requirements: High school diploma or equivalent required Minimum of 2 years of relevant experience required Prior display, graphic, and/or contract packaging industry experience preferred Experience in ERP platforms and proficiency in Microsoft Excel and SharePoint Knowledge, Skills & Abilities: Ability to design, implement and execute CRM business processes and associated applications Knowledge of and ability to implement effective strategies and activities that promote long-term customer loyalty Knowledge of the major responsibilities, accountabilities, and organization of the customer support function or department Familiarity with organization's policies, standards and procedures guiding customer interactions Knowledge of practices, tools, and techniques for communicating with a customer Knowledge of and ability to apply the processes, activities and tools associated with managing customer requests Physical Requirements & Work Environment: Primarily works in an office environment with occasional time spent in a production and/or warehouse setting Position may be based at Menasha Packaging site or customer location #LI-HM1 #MPC Two companies, one vision. Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe. Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online. Our ORBIS business believes there is a better way to optimize today's supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability. Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries. Come build an exciting, rewarding career with us, where you'll have opportunities to grow. The possibilities are endless. The power is yours! Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.

Posted 2 weeks ago

Patient Service Representative Family Medicine-logo
Patient Service Representative Family Medicine
Trinity Health CorporationBoise, ID
Employment Type: Full time Shift: Day Shift Description: At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care. We are looking for a genuine, friendly, and empathetic self-starter to join the team at our Overland Family Medicine Clinic! As a Patient Service Representative, you will play a significant part in creating a great experience for patients and their families! The Patient Service Representative will work in partnership with our physicians and clinical staff to take care of patients' administrative needs. You will be responsible for checking in patients for appointments, collecting patient co-pays, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility. You will also need to be comfortable using our electronic medical record (EPIC) to update required information. Our ideal candidate is friendly, detail-oriented, a quick learner and has a passion for providing a high-quality customer service experience to our patients. He or she will also need to utilize excellent communication skills while communicating with patients and families. The ability to provide superior customer service while utilizing independent decision-making skills will be essential in this position. POSITION DETAILS: This Full-Time position will have a schedule of Monday - Friday from 8:00AM - 5:00PM (or similar). This position will support 7 family medicine providers. The clinic is located at 10255 W Overland Rd, Boise, ID 83709. MINIMUM QUALIFICATIONS: High School Diploma or equivalent preferred. Previous customer service experience required. Healthcare experience preferred. Electronic health record (EHR) experience a plus. Medical terminology preferred. Experience with process improvement or lean philosophy preferred. ESSENTIAL FUNCTIONS: Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions Protects patients' rights by maintaining confidentiality of personal and financial information and follows guidelines for HIPPA regulations Maintains operations by following policies and procedures and reports needed changes ADDITIONAL DUTIES: Acknowledges and greets patients immediately, providing a positive customer service experience Registers patients for appointments and completes paperwork Verifies and updates existing patient and insurance information Keeps patient appointments on schedule by notifying provider of patient's arrival Informs patients immediately of delays, explains why, and the anticipated wait time Collect, record, and communicate to patients their responsible balances for visit, diagnostic testing, supplies, etc. Maintain knowledge of different payer practices and deductibles Assist patients with all aspects of Financial Assistance Paperwork Control credit extended to patients via a payment plan Maintain business office inventory and equipment and order supplies Maintain a neat work area including the reception area Follow Cash Control Policy and Procedure and balances daily financial activities. Ensure collection of payments at time of service About Saint Alphonsus: Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health. Visit www.saintalphonsus.org/careers to learn more about the benefits, culture and career development opportunities available to you at Saint Alphonsus Health System. Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Posted 3 days ago

Customer Service Supervisor-logo
Customer Service Supervisor
Wawa, Inc.California, MD
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked. What you'll do: Deliver outstanding customer service and resolve inquiries promptly. Support and collaborate with leadership team to achieve store goals in sales, expenses, Associate retention and training. Lead, motivate, and train Associates to drive sales and performance during shift. Ensure consistent execution of customer service programs, policies, and store technology components. Manage cash processes, inventory, vendor check-ins, and store safety. Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.Benefits: We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs. Eligibility for Wawa Benefits is defined under the terms of the plan(s)Qualifications: High School Diploma or GED equivalent Must be 18+ years old with reliable transportation Flexible availability to work various shifts, including weekends, and holidays, to meet business needs Supervisory experience, ideally in retail or food service environments, is a plus Strong customer service, relationship-building, and communication skills Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work. The hourly range for this position is $21.25 - $28.70 and is commensurate with position, experience and location. Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Posted 4 days ago

Customer Service Representative-logo
Customer Service Representative
U-HaulDecatur, IL
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. Pay Range is: $15.00 - $24.68 Hourly U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Posted 30+ days ago

Customer Service Associate-logo
Customer Service Associate
Wawa, Inc.New Hope, PA
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter. What you'll do: Greet and engage with customers to ensure their needs are met both quickly and courteously. Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized. Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products. Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting. Help keep our stores clean and safe by following all established policy, procedures, and guidelines. Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.Benefits: We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs. Eligibility for Wawa Benefits is defined under the terms of the plan(s)Qualifications: Great communication and customer service skills. Ability to thrive in a fast-paced environment and multitask like a pro. Must be 16+ years old with reliable transportation. Enjoys working in a team environment. The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Posted 4 days ago

Automotive Service Porter/Lot Attendant/Driver (Clean Drivers License Required)-logo
Automotive Service Porter/Lot Attendant/Driver (Clean Drivers License Required)
Titus-WillTacoma, WA
We are Titus-Will Automotive Group in Tacoma, Olympia, Lakewood, and Parkland! Titus-Will is a trusted, family-owned and operated business since 1938. Many of our employees have made a career of working on our team. We are seeking friendly people with valid driver's licenses to manage and maintain our lot. Full-time position. Monday-Friday schedule What We Offer $16.28 - $20/hour depending on experience 1.0 hours Paid Time Off (PTO) earned for every 40.0 hours worked Direct deposit Medical/Dental/Vision Paid Holidays 401-K savings plan eligible after 90 days of employment More benefit details available at: https://tituswilljobs.com/hourly-non-commissioned-full-time-benefits/ Qualifications Valid driver's license and clean driving record Able to work flexible schedules and some weekends Reliable transportation to and from work every single day Responsibilities Keep lots neat and orderly Drive vehicles to and from service lane, service stalls, and parking lot as needed Make key tags for and handle inventory of vehicles Retrieve and deliver vehicles from property locations Perform other duties as assigned Titus-Will is a drug-free workplace and an equal opportunity employer and prohibits discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. To be considered for employment, you will be required to take a pre-employment drug screen (excluding marijuana). For positions involving driving company and/or customer vehicles, you will be required to provide a copy of your driving record (available at your local DMV).

Posted 30+ days ago

Hospitality Service Support-logo
Hospitality Service Support
Hooters Of America, LLCFrisco, TX
Overview: The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of responsibility. Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise. Preforming the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu. Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests' perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations full stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations. Responsibilities: a. Guest Happiness Food & Beverage Quality Assurance Order Accuracy Speed of Service Accurate Food Presentation Friendly & Attentive Customer Service b. Financial Management Responsible Cash Handling c. Brand Operating Standards Welcoming, Personal, & Courteous Ensures Proper Sanitation and Food Handling Prepared, in Uniform & Punctual for Shift Cleanliness d. Other Menu Knowledge Rotation Seating Aware of Events & Specials Sense of Urgency Store Events Spokesperson Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations Facility Maintenance and Cleanliness Ensures Products are Available for FOH Employees Qualifications: Must be 17/18 years of age or older Customer Service Skills Basic Mathematical Computations Skills Ability to Promote Brand Integrity Ability to Maintain Professionalism at All Times Ability to Communicate Clearly Ability to Work Well with Others Ability to Multi-Task within a Fast-Paced Environment Ability to Adapt to Change Menu Knowledge Knowledge of Sanitation and Use of MSDS All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment. Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply

Posted 30+ days ago

National Financial Partners Corp. logo
Client Service/Plan Manager, Disability & LTC Insurance (Hybrid ATL Or EST Remote)
National Financial Partners Corp.Telecommuter, SC
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Job Description

Who We Are:

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

This role is on our Executive Benefits Team. NFP Executive Benefits is an administrator of executive benefits of supplemental disability and long-term care insurance for corporate clients. This role is central within the organization and you will be responsible for managing relationships with corporate clients and overseeing the billing, customer service, account management and data management of your assigned clients. This is an outstanding opportunity for a motivated and energetic individual to make a meaningful contribution to a growing business while gaining valuable experience. NFP is a place where people with positive attitudes who value teamwork can excel.

Position Summary:

Are you ready to be a key player in a dynamic, four-person team where your client-servicing expertise makes all the difference? We're seeking a dedicated CSA (Plan Manager) to take the reins of ongoing administration for our Multi-life disability plans while providing vital pre-sale quoting and support to our sales team.

In this role, you will have an assigned book of business and you will forge meaningful relationships with clients and insurance carriers, ensuring plans run smoothly and accurately. Collaboration is key as you'll work closely with the sales team to request and review quotes and put together sales presentations that drive success.

What sets you up for success?

  • Outstanding verbal and written communication skills that build trust and convey clarity.
  • A passion for delivering exceptional customer service.
  • A team-oriented mindset that thrives in a collaborative environment.
  • A curious and inquisitive approach to tackling challenges and uncovering opportunities.
  • Ability to independently manage deadlines and priorities.

This is a full-time role with the flexibility of a low-in-office, hybrid schedule from our Atlanta, GA office. We will consider a remote opportunity for experienced candidates who can work on EST work hours.

Essential Duties and Responsibilities:

  • Interact daily with Benefit / Human Resource contacts at small- to mid-sized corporate clients providing administration and client service support for their individual supplemental disability and long-term care insurance benefits.
  • Coordinate annual enrollment and communication campaigns to executives of our corporate clients.
  • Analyze census data from our corporate clients and determine eligible executive populations for enrollment campaigns.
  • Handle inquiries from eligible executives about the disability insurance being offered through our enrollments.
  • Team with our IT Group to develop reports for our corporate clients.
  • Interact daily with the Sales team to request disability and Long-Term Care quotes, check the accuracy of the quotes received and create a sales presentation for the Sales team.
  • Coordinate with the carrier and broker to implement a sold case.

Knowledge, Skills, and/or Abilities:

  • Knowledge and experience with Disability, LTC, Life or related products is preferred. We can train on products if the candidate can demonstrate account management/corporate client servicing and a desire for a career in Executive Benefits
  • Excellent verbal and written communication skills
  • Attention to detail
  • A high level of accountability and ownership of work
  • Ability to work on time-sensitive and deadline-driven directives
  • Resourcefulness and ability to consult with others to get a job done
  • Strong ability to prioritize tasks and manage time
  • A team-oriented, friendly collaborative attitude
  • Fluency with Microsoft Office Suite with at least strong basic excel skills

Education/Experience:

  • Bachelor's Degree preferred. HS Diploma or equivalent and additional education/training required
  • 2-3 years of Account Servicing or Corporate-level Customer Service experience required
  • Experience working with disability and long-term care products preferred
  • Proficiency with Microsoft Excel, Word, and PowerPoint required. Excel fluency should include formulas, queries, VLOOKUPs; pivot tables will be a plus
  • Familiarity with other Microsoft Office products including Teams and Outlook preferred
  • Excellent verbal and written communication skills and the ability to effectively communicate with Carriers, Client HR Teams, Sales Team, Team Members, others
  • Excellent organizational skills and attention to detail with the ability to prioritize and manage a varied number of tasks simultaneously and follow up to completion

Certificates, Licenses, Registration:

Life and Health license with Long Term Care is preferred or can obtain within six months of employment (we will sponsor)

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $48,000 - $60,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.