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Financial Service Trainee - Knoxville, TN - Customer Service-logo
Financial Service Trainee - Knoxville, TN - Customer Service
Lending Solutions IncorporatedKnoxville, TN
Customer Service- Financial Service Representative- Full-Tme Schedules- Evenings and Saturday or Sunday Required! Compensation: $17.00 an hour, plus (evening, weekend, holiday) Shift Differentials of +$2-$5 an hour! Bilingual (Spanish) Shift Differential of +$1.00/an hour for those that qualify. Hours: Our contact center is open 24 hours a day 7 days a week - more hours to serve our client's needs creates a variety of schedule options for our staff based on our business needs. Potential for REMOTE WORK OPPORTUNITY after initial in-office training and meeting performance expectations. A minimum of 12 weeks in office is required before being eligible to work from home. MUST have a dedicated distraction-free workspace and high-speed internet of 50 mbps or greater with a static IP address (Cellular Internet Providers do not qualify). If approved to work from home, LSI will provide ALL computer and phone equipment. DESCRIPTION In this exciting, fast-paced position, you will be responsible for providing remarkable customer service on behalf of Credit Unions/Banks nationwide by handling primarily inbound calls, as well as occasionally returning messages left by members/customers requesting a call back. Summary: Service banking transactions on behalf of a credit union or bank by accessing sensitive information and completing the transaction in the various computer platforms. You will be responsible for protecting the account by ID verifying every caller (fraud prevention) along with answering and resolving a lengthy list of banking inquiries (not all inclusive): view and reconcile account and loan related inquiries, online banking issues, transfer funds, reorder checks, use third party platforms to resolve various issues (unblock debit cards, submit loan payments), view and explain why funds are on hold, and provide loan and deposit rates. A Financial Service Representative answers back-to-back calls and typically handles 10-12 calls per hour. You will also provide Product and Service Education to members/customers, as it relates to our Clients and have the opportunity to learn additional skills by cross-training within or outside of your department based on performance and/or business need. Competencies: Language Skills: Ability to read, write, and comprehend complex instructions while clearly and professionally communicating in an accurate and timely manner. Mathematical Skills: Ability to accurately add, subtract, divide, and multiply to provide callers with accurate account data. Computer Skills: Type approximately 40 net words per minute and have the ability to troubleshoot basic computer issues. Physical Demands/Work Environment: While multi-tasking (reading, typing, and listening) the employee is regularly required to sit for an extended time, use a keyboard, and talk to callers via a hands-free headset. The noise level in the contact center is usually moderate, but at times there could be 100 employees on interactions. If working remotely, the noise level is minimal. Essential Job Functions/Qualifications Experience with general banking knowledge/terminology and banking platforms (mobile, online banking) preferred Proficient typing, listening, computer, and reading skills Exceptional attendance record - ability to work scheduled days/evenings, Saturday or Sunday and some Holidays Quickly and efficiently navigate through several computer programs simultaneously while accurately documenting interaction details Excellent problem-solving skills with the ability to multi-task Ability to communicate clearly and professionally while effectively handling and diffusing challenging situations based on reason for call and temperament of the caller Ability to manage and control emotions and stress while maintaining excellent customer service on all interactions Professional and upbeat attitude that thrives in a fast-paced environment Desire and ability to provide excellent customer service on every interaction Ability to meet the following metrics (not all inclusive): Monthly average talk time 7 minutes or less, Monthly average less than 12 minutes on chats, 98.5% or higher in-production status's, Monthly average wrap up time 40 seconds or less, and Monthly average Quality Review score 85% or higher EDUCATION High school/GED or better (minimum) OUR BENEFITS INCLUDE: Paid Training Shift Differentials ($2-$5 an hour) for hours worked in the evenings, weekends and observed holidays Relaxed dress environment Generous Paid Time Off - rest and relaxation! Year-round employee appreciation events and online recognition award program - you are awesome! Free Coffee at all LSI facility locations Medical, Dental and Vision Insurance for Full and Part-time employees (+30 hrs/wk) Life and Disability Insurance Pet Insurance Paid Volunteer Time Off - give back to your community! Educational Assistance and Employee-Assistance-Program 401k match Growth opportunities- 90% of leadership positions are filled from within! Apply ONLINE at www.myLSIcareers.com! Applicants, as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants, as well as employees are encouraged to contact the Human Resources Department to initiate the interactive process if a reasonable accommodation is needed to perform the essential job functions of the position. Accommodation Requests will be reviewed and approved or declined on a case-by-case basis.

Posted 30+ days ago

Licensed Sales Customer Service Representative (Sales, Customer Service)-logo
Licensed Sales Customer Service Representative (Sales, Customer Service)
Freeway Insurance Services AmericaLos Angeles, CA
Pay Range: $60000 - $150000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $10 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems - at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year!. With over 800 retail store locations to choose from nationwide, we encourage you to take your career and income potential to new heights! We are proactively looking for bright, talented, and motivated individuals who are goal oriented and excited for career advancement. Come Grow With Us! What You Will Do: As a Customer Service Rep, you will be the liaison between the Company and the customer. You will be able to accept ownership for effectively solving customer issues, complaints, and inquiries - keeping customer satisfaction at the core of every decision and behavior. Manage large amounts of inbound calls in a timely manner Identifying customers' needs, clarify information, research every issue and providing solutions and/or alternative Engaging in active listening with callers, confirming or clarifying information and diffusing any customers, as needed Connects very quickly; builds and leverages client relationships. Ability to educate and advise the customer on which products best fit their needs The Perfect Match: Bilingual in English and Spanish preferred Sales or customer service experience High School Diploma or GED Ability to build relationships with sales customers Excellent follow-up and multi-tasking skills Ambitious professional motivated by opportunity for advancement Excellent written and verbal communication skills Insurance Sales Insurance Agent Hiring Immediately Freeway Auto Insurance WBU

Posted 1 week ago

Service Technician 1 To Sr Service Technician-logo
Service Technician 1 To Sr Service Technician
Atmos Energy Corp.Thibodaux, LA
Atmos Energy's Louisiana Division has an opening for a Service Technician in its Thibodaux location. Residency requirement is in place due to emergency response. This entry level position is responsible for basic customer service field operations for a natural gas distribution company. Responsibilities include but are not limited to: meter reading, turn ons/offs, leak investigations, investigating high bill complaints, installation, removal and repair of natural gas meters. On the job training is provided. Standby/Callout will be required for this position to respond to after hour service calls. Minimum education is a High School Diploma or equivalent. Must have valid Driver's License. Requires frequently performing activities including but not limited to stooping, bending, crawling, kneeling, grasping, reaching, climbing, and lifting objects up to 60 pounds. Walk in applications and mailed or faxed resumes are not accepted. Apply by June 25, 2025 at : www.atmosenergy.com/careers As a Safety-Sensitive position, pre and post-employment screenings, including but not limited to drug testing as outlined by the Department of Transportation (DOT) and Pipeline & Hazardous Materials Safety Administration (PHMSA), and motor vehicle record (MVR) background checks are required. Atmos Energy Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. THIS JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES THAT ARE OR MAY BE PERFORMED IN THIS POSITION Primary Duties Performs basic work using clearly prescribed procedures. Responds to customer requests for service including connections and disconnections as becomes operator qualified. Informs customer of needed repairs and answers basic questions. Ensures that customer understands and is satisfied with work completed. May disconnect service as necessary and perform collection efforts on delinquent accounts. Installs, programs, and operates Wireless Meter Reading (WMR) equipment as necessary. Assists with activities to ensure responsiveness to natural gas and other emergencies. Completes and maintains accurate records and reports to comply with Company and regulatory requirements. May read meters and record usage for billing. OTHER DUTIES/RESPONSIBILITIES: May be required to hold stand-by duty, work shifts, holidays, weekends, emergency call outs, and occasional extended hours. Is subject to reporting outside regular work area. Identifies, addresses, and reports safety and encroachment issues to their resolution and completion. Is responsible for the safe operation and inspection of assigned Company vehicles and equipment. Demonstrates support for and adheres to the Company's values, strategies, policies and procedures and learns the core values of AtmoSpirit, Customer Service, Safety and the Company's Code of Conduct both as an individual contributor, team member and/or leader of others. Must become familiar with the contents of the Safety Manual, live by the spirit of its intent and become involved in creating and maintaining a safe working environment. Must complete all required safety training. MINIMUM REQUIREMENTS Educational/Experience Level Requires a general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED). Requires valid driver's license in accordance with Company standards. Certificates, Licenses, etc. While at this level completes assigned classes, Operator Qualifications (OQ) and OJT specific to Service Learning Path. Must maintain position OQs and any other required OQs and classroom training or certifications. Computer Skills Requires ability to utilize the Company's internet/intranet web site and available resources for data entry, reference and/or retrieval tasks. Communication Skills Requires the ability to communicate with internal/external customers in order to obtain and/or provide explanations and/or information on basic types of factual information. Work Conditions Work requires entry to customer premises. Works outdoors in all types of weather and may be exposed to extremes of climate and temperatures, high noise levels, rough terrain, and occasional work on ladders, roofs, attics, and under houses as well as confined spaces. May have residence requirement due to call-out response time. Works as an individual contributor and/or as member of a team. Physical Demands Ability to lift and carry 45 pounds from the ground to 42 inches. (Ex: lifting and carrying a meter). Ability to lift 53 pounds from the ground to 52 inches. (Ex: lifting and operating fire extinguisher). Ability to generate 95-foot pounds of force at a contact point of 70 inches. (Ex: breaking loose fittings) Ability to bend, stoop, squat, kneel, and/or crouch. Ability to walk a distance of 500 feet. Other Requirements As a Safety-Sensitive position, pre and post employment screenings, including but not limited to drug testing as outlined by the Department of Transportation (DOT) and Pipeline & Hazardous Materials Safety Administration (PHMSA), and motor vehicle record (MVR) background checks are required. Atmos Energy Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Job Family: Service and Construction

Posted 2 days ago

Field Service Technician (Diesel Field Service Technician)-logo
Field Service Technician (Diesel Field Service Technician)
RDO Equipment Co.Salt Lake City, UT
$5,000 Sign On Bonus for a Limited Time Only! Exclusive Offer for Experienced Diesel Technicians* Terms and Conditions Apply This individual will operate a mobile service vehicle and travel to customer locations to perform in-field, machinery diagnostics and repairs as required. These repairs will consist of, but are not limited to, complete component removal, disassembly, and reconditioning, following prescribed technical manual procedures. This individual must be able to perform quality work as efficiently and profitably as possible, work overtime and weekends on occasion. $34 - $44+ / hour Compensation & Benefits: Eligible for profit sharing which is based on department profitability and individual performance Tool Reimbursement Program Comprehensive benefits package Training and development, as well as opportunities to grow within the organization Specific Duties Include: Perform in-field machinery diagnostics and repairs as required. Serve as an in-field representative for the dealership to provide service solutions and enhance customer satisfaction. Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor. Document machine information and repairs completed on work order, including parts and fluids used. Maintain a clean work area, as well as care for all shop tools, machines, and equipment. Identify and communicate solutions for customer service opportunities in the dealership's area of responsibility Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility. Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook. Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co. Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set. Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts. Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. Perform all other duties as assigned by management in a professional and efficient manner. Job Requirements: Excellent mechanical skills Trade specific tooling, including hand tools and pneumatic tools Current and valid drivers license as outlined in company policy manual Ability to assemble and perform maintenance functions on equipment Strong computer skills Excellent customer service skills Excellent oral and written communication skills Strong organizational skills Graduation from related diesel technology program (preferred) Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Posted 1 week ago

Guest Service Representative, Customer Service-logo
Guest Service Representative, Customer Service
Nothing Bundt CakesMidlothian, VA
Replies within 24 hours Benefits: Employee discounts Flexible schedule Free food & snacks Free uniforms Training & development Company parties At Nothing Bundt Cakes, we refer to our Guest Service Representative as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. Joy Creators creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant's Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 16 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Join Our Growing Family From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes. Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Posted 1 week ago

Member Service Specialist/Member Service Representative-logo
Member Service Specialist/Member Service Representative
Towne BankAshland, VA
TowneBank has a culture that: Has a commitment to exquisite service for our members that will lead to our ability to create a reasonable rate of return for our shareholders, a bright future for our dedicated bankers, and a leadership role for our bank in promoting the social, cultural, and economic well-being of our community. Embraces our hometown banking philosophy, where our family members, directors and employees are active volunteers, serving on numerous boards and donating their time and talents to local organizations. Essential Responsibilities: Member Service Representative: Handling monetary transactions for members and enters them in the Bank's software programs and provides receipts. Verifying checks and cash and examining documents for essential elements. Reviewing & providing system overrides on other tellers' transactions, when needed. Following the Bank's security guidelines on a daily basis. Staying abreast of the Bank's check cashing policies and procedures and Federal Laws to verify checks and cash and examine documents for essential elements. Reviewing member accounts to make appropriate decisions regarding the requested transaction. Accurately keeping cash drawer in balance on a daily basis. Promoting TowneBank and its products and services. Providing exquisite service to members in person, on the phone or by email. Displaying a professional appearance and behavior. Becoming cross-trained on the bank's products, services and related procedures to assist on the platform as a Member Service Specialist as needed (See duties below). Performing other duties such as balancing the cash dispenser, settling the ATM, ordering supplies, settling internal bank accounts, balancing the branch, etc. Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA). Other duties as assigned. Member Service Specialist: Opening new accounts and performs maintenance on existing accounts. Interviewing members to obtain information and matches members' needs to bank products. Gathering data, accurately completes written documentation and inputs information into the bank's computer system. Completing appropriate transaction tickets and takes them to the teller line for processing. Promoting TowneBank as well as all related bank products. Providing assistance to members in person and on the phone. Minimum Required Skills & Competencies: At least one year of bank teller experience with a single employer; experience on the sales and service platform is a plus. Proven ability to give our members excellent service in person, on the phone, and by email. At least one year of work experience using basic computer skills including Outlook, Excel, Word and Bank software programs. Flexibility to learn and grow as new systems or processes emerge. Ability to keep cash drawer in balance on a daily basis. Ability to accurately process monetary transactions in a timely fashion. Ability to work as an integral and reliable team player. Ability to be punctual and dependable, keeping unplanned absences to a minimum. Ability to listen well and resolve member issues in a positive manner. Able to multi-task on a daily basis. Able to learn new product information and promote benefits to members. Physical Requirements: Express or exchange ideas by means of the spoken word via email and verbally. Exert up to 50 pounds of force occasionally, use your arms and legs, and sit most of the time. Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. Not substantially exposed to adverse environmental conditions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.

Posted 5 days ago

Service Technician 1-Sr. Service Technician-logo
Service Technician 1-Sr. Service Technician
Atmos Energy Corp.Murfreesboro, TN
THIS JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES THAT ARE OR MAY BE PERFORMED IN THIS POSITION Primary Duties Performs basic work using clearly prescribed procedures. Responds to customer requests for service including connections and disconnections as becomes operator qualified. Informs customer of needed repairs and answers basic questions. Ensures that customer understands and is satisfied with work completed. May disconnect service as necessary and perform collection efforts on delinquent accounts. Installs, programs, and operates Wireless Meter Reading (WMR) equipment as necessary. Assists with activities to ensure responsiveness to natural gas and other emergencies. Completes and maintains accurate records and reports to comply with Company and regulatory requirements. May read meters and record usage for billing. OTHER DUTIES/RESPONSIBILITIES: May be required to hold stand-by duty, work shifts, holidays, weekends, emergency call outs, and occasional extended hours. Is subject to reporting outside regular work area. Identifies, addresses, and reports safety and encroachment issues to their resolution and completion. Is responsible for the safe operation and inspection of assigned Company vehicles and equipment. Demonstrates support for and adheres to the Company's values, strategies, policies and procedures and learns the core values of AtmoSpirit, Customer Service, Safety and the Company's Code of Conduct both as an individual contributor, team member and/or leader of others. Must become familiar with the contents of the Safety Manual, live by the spirit of its intent and become involved in creating and maintaining a safe working environment. Must complete all required safety training. MINIMUM REQUIREMENTS Educational/Experience Level Requires a general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED). Requires valid driver's license in accordance with Company standards. Certificates, Licenses, etc. While at this level completes assigned classes, Operator Qualifications (OQ) and OJT specific to Service Learning Path. Must maintain position OQs and any other required OQs and classroom training or certifications. Computer Skills Requires ability to utilize the Company's internet/intranet web site and available resources for data entry, reference and/or retrieval tasks. Communication Skills Requires the ability to communicate with internal/external customers in order to obtain and/or provide explanations and/or information on basic types of factual information. Work Conditions Work requires entry to customer premises. Works outdoors in all types of weather and may be exposed to extremes of climate and temperatures, high noise levels, rough terrain, and occasional work on ladders, roofs, attics, and under houses as well as confined spaces. May have residence requirement due to call-out response time. Works as an individual contributor and/or as member of a team. Physical Demands Ability to lift and carry 45 pounds from the ground to 42 inches. (Ex: lifting and carrying a meter). Ability to lift 53 pounds from the ground to 52 inches. (Ex: lifting and operating fire extinguisher). Ability to generate 95-foot pounds of force at a contact point of 70 inches. (Ex: breaking loose fittings) Ability to bend, stoop, squat, kneel, and/or crouch. Ability to walk a distance of 500 feet. Other Requirements As a Safety-Sensitive position, pre and post employment screenings, including but not limited to drug testing as outlined by the Department of Transportation (DOT) and Pipeline & Hazardous Materials Safety Administration (PHMSA), and motor vehicle record (MVR) background checks are required. Atmos Energy Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Job Family: Service and Construction

Posted 3 weeks ago

Field Service Calibration Technician (J&J Calibration Service Inc)-logo
Field Service Calibration Technician (J&J Calibration Service Inc)
Aldinger Co.Fargo, ND
The Role:   We are seeking Field Service Calibration Technicians of all levels to join our team at J&J Calibration Service Inc, an Aldinger Company, a leading calibration service provider.   Are you eager to blend your customer service experience with your technical and mechanical skills? Kickstart your career as a Calibration Technician with us! We're seeking motivated individuals who exhibit a strong work ethic and a passion for learning.   No previous experience? No problem! We offer extensive paid training. We prioritize attitude and potential over prior experience, and we're prepared to mentor the right candidate. Join our team where your precision, interpersonal skills, and mechanical aptitude will pave the way for success!   Experience in our industry is not required and training will be provided upon hire. Making this position suitable for both entry-level candidates and those with experience. Join our team and become a crucial part of our mission to provide accurate and reliable calibration services to our clients.  Location: On-site at various customer sites in Fargo, ND and Surrounding Areas. Including scheduled overnight travel (about 2 overnights a week) ~ 40% overnight travel and occasionally at our office in Walcott, ND.   Day-to-Day Responsibilities:  In this role, you will perform job functions under minimal supervision in an industry-leading mobile laboratory, manufacturing production areas, and laboratory environments.  Responsibilities may include the following and other duties may be assigned.   Perform calibrations and measurements using appropriate reference standards. Equipment ranges from general purpose hand-tools to custom measurement fixtures.  Disciplines comprise: Torque, Force, Pressure, Electronics, Temperature/ Humidity, and Dimensional Metrology.   Basic troubleshooting and operational checks of equipment.   Enter calibration results into calibration tracking/documentation software.   Work with the technical champion and scheduling team to plan/resolve scheduling conflicts as necessary.   Daily communication with customers to identify and understand customer requirements for calibrations you are assigned.   Daily communication with the technical team with customer calibration status, scheduling issues and improvement opportunities.   Notify the sales team of new customer tool sales opportunities.   Work on-site and at our Walcott, ND facility to support the calibration needs of customers and company.   Safely transport/drive mobile calibration laboratories to and from customer locations within state and local motor vehicle laws.   Complete driving logs and DOT paperwork as necessary.  Set up, tear down and perform routine maintenance of mobile laboratory as needed.  Requires regular travel to off-site locations with prescheduled overnight stays up to 40% of the time.   You will be successful in this role if you:  Have the ability to learn mechanical and technical skills quickly  Can adapt to multiple different work environments and settings   Are customer-oriented with excellent communication skills.  Are a person who is punctual, respectful, and honest with a positive attitude  Have excellent attention to detail  Have a strong work ethic  Requirements Basic Qualifications:  Must have a valid driver's license and a clean driving record  Comfortable driving larger vehicles for example: box trucks  Able to lift 50lbs  Excellent customer service skills  Good organizational and prioritization skills  Excellent written and verbal communication skills  Ability and willingness to travel to customers’ locations in the Fargo, ND area and occasional overnight out-of-state travel. This role requires regular travel to off-site locations with prescheduled overnight stays up to 40% of the time  Nice to Have (not required):  Experience as a calibration technician, machinist, service technician, quality assurance, engineering, or other technical trade   Calibration experience or Related use of measurement tools:  Micrometers, Torque Wrenches, Fluke Meters, etc  Knowledge of principles, procedures, methods and techniques in metrology gained through education, or professional experience   Knowledge and experience with Electrical, Physical, and/or Mechanical Calibration of equipment  Mechanical knowledge, electrical knowledge or similar  Associate's Degree in Engineering, Electronics or other Technical Fields  Military PMEL Training  Metrology experience  Experience with IndySoft  Experience as a delivery driver  CDL – Class B   Benefits Health insurance Dental insurance Vision insurance 401(k) with matching Company Paid Life Insurance Paid Time Off Paid Holidays Company equipment needed for the job

Posted 4 days ago

Customer Service Representative - Country View Veterinary Service of Oregon - WI-logo
Customer Service Representative - Country View Veterinary Service of Oregon - WI
Encore Vet GroupOregon, WI
We have an exciting opportunity at Country View Veterinary Service of Oregon ! We’re looking to add a full-time or part-time Customer Service Representative to our talented team! Why choose Country View Veterinary Service of Oregon? Where you bring the pets you love! Country View Veterinary Service of Oregon is a state-of-the-art, full service veterinary hospital that treats canine and feline patients. We put our patients first in all that we do and are proud to be a Cat Friendly Certified Practice, and AAHA Accredited as well. Our hospital is equipped with the most cutting-edge diagnostic, medical, and surgical equipment, so we can ensure to always provide our patients with the highest level of care. Our veterinary team understands the importance of the special bond each client shares with their pet, that’s why we are dedicated to making sure our patients and clients are as comfortable as possible from the moment they step through our doors. Country View Veterinary Service of Oregon might be the right place for you if: •You’re a compassionate Customer Service Representative, dedicated to providing each client with outstanding customer service in-person and over the phone. •You’re organized, detail oriented, and have superior communication skills. •You’re an expert multitasker, who is adept at prioritizing tasks, and works well in a high-volume atmosphere. •You’re technologically proficient, and confident in your ability to manage patient charts. •You want a supportive environment to learn and grow in your profession. •You’re looking to be a part of a thriving hospital, with a wonderful team culture. Not familiar with the area? Don’t worry! •Oregon, Wisconsin is a great town with a very welcoming community. It is known for its walking tours through the historic districts, as well as the many hiking, biking, and walking trails throughout the town. There are plenty of community events to partake in, restaurants to enjoy, along with retail shops, ice cream parlors, farmers markets, and much more. Oregon is an ideal place to call home, raise a family, and build a thriving career. We value health, well-being, and professional growth: •Our compensation package is competitive, and commensurate with experience. •We offer excellent total rewards benefits, inclusive of medical, dental, vision, and life insurance. •Encore Vet Group will provide up to a 5% match on 401K plans. •We happily provide a generous CE allowance, as well as time off to attend CE events. •We contribute a uniform allowance to all full-time and part-time team members. •We provide pet credits and discounts for personal pets of all part-time and full-time team members. •We offer opportunities for career advancement and celebrate every team member’s desire for professional development. •Providing PTO, floating holidays, and parental leave to our team members is paramount. If you think Country View Veterinary Service of Oregon might be the right fit for you, and you’re interested in exploring our partnership with Encore Vet Group , we’d love to hear from you! Encore Vet Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by law. Employment decisions are made based on merit, qualifications, and business needs. #LI-AC1

Posted 30+ days ago

Service Foreperson And Service Laborers (Commercial Roofs)-logo
Service Foreperson And Service Laborers (Commercial Roofs)
CentiMarkDecatur, AL
SERVICE FOREPERSON and SERVICE LABORERS (Commercial Roofs) CentiMark Corporation, a National leader in the commercial/industrial roofing industry, has an exceptional opportunity for an experienced Roofing Service Foreperson and Service Laborers.. ROOFING SERVICE FOREPERSON Job Responsibilities Ability to diagnose roof leaks, and Make appropriate repairs on all types of roofs. Small repair jobs and roof maintenance Job Qualifications: Working knowledge of commercial/industrial roofing procedures and safety. Experience in EPDM, TPO, PVC, Mod. Bit. & metal roof repairs Excellent communication, analytical, leadership, interpersonal, problem solving and organizational skills. Authorized to work in the United States Valid state driver's license (in good standing) is required. Must pass pre-employment drug test. Service Helper experience preferred, but not required. SERVICE LABORERS Job Qualifications Able to lift up to 50 lbs. Able to climb up and down ladders to minimum heights of 25 Feet Able to work within a team environment At least 18 years of age or older Authorized to work in the United States Have reliable transportation Must pass a pre-employment Drug test Roofing knowledge is preferred, but not required CentiMark provides a great work environment with challenging career opportunities. We offer a competitive wage and excellent benefits, including: Health Insurance (Medical, dental, and vision) Life insurance Paid Holidays and Vacation 401(k) program If you are looking for a stable, growth-oriented career, please apply. For more information, please visit us on the web - www.centimark.com Drug Free Workplace - EOE (M/F/V/D) - E-Verify Employer

Posted today

Field Service Calibration Technician (J&J Calibration Service Inc)-logo
Field Service Calibration Technician (J&J Calibration Service Inc)
Aldinger Co.Walcott, ND
The Role:   We are seeking Field Service Calibration Technicians of all levels to join our team at J&J Calibration Service Inc, an Aldinger Company, a leading calibration service provider.   Are you eager to blend your customer service experience with your technical and mechanical skills? Start your career as a Calibration Technician with us! We're seeking motivated individuals who exhibit a strong work ethic and a passion for learning.   No previous experience? No problem! We offer extensive paid training. We prioritize attitude and potential over prior experience, and we're prepared to mentor the right candidate. Join our team where your precision, interpersonal skills, and mechanical aptitude will pave the way for success!   Experience in our industry is not required and training will be provided upon hire. Making this position suitable for both entry-level candidates and those with experience. Join our team and become a crucial part of our mission to provide accurate and reliable calibration services to our clients.  Location: On-site at various customer sites in Walcott, ND and Surrounding Areas. Including scheduled overnight travel (about 2 overnights a week) ~ 40% overnight travel. Day to Day Responsibilities:  In this role, you will perform job functions under minimal supervision in an industry-leading mobile laboratory, manufacturing production areas, and laboratory environments.  Responsibilities may include the following and other duties may be assigned.   Perform calibrations and measurements using appropriate reference standards. Equipment ranges from general purpose hand-tools to custom measurement fixtures.  Disciplines comprise: Torque, Force, Pressure, Electronics, Temperature/ Humidity, and Dimensional Metrology.   Basic troubleshooting and operational checks of equipment.   Enter calibration results into calibration tracking/documentation software.   Work with the technical champion and scheduling team to plan/resolve scheduling conflicts as necessary.   Daily communication with customers to identify and understand customer requirements for calibrations you are assigned.   Daily communication with the technical team on customer calibration status, scheduling issues and improvement opportunities.   Notify the sales team of new customer sales opportunities.   Safely transport/ drive mobile calibration laboratories to and from customer locations within state and local motor vehicle laws.   Complete driving logs and DOT paperwork as necessary.   Set up, tear down and perform routine maintenance of mobile laboratory as needed.  Requires regular travel to off-site locations with prescheduled overnight stays up to 40% of the time.  You will be successful in this role if you:  Have the ability to learn mechanical and technical skills quickly  Can adapt to multiple different work environments and settings   Are customer oriented with excellent communication skills.  Are a person who is punctual, respectful, and honest with a positive attitude  Have excellent attention to detail  Have a strong work ethic  Requirements Basic Qualifications:  Must have a valid driver's license and a clean driving record  Comfortable driving larger vehicles for example: box trucks  Able to lift 50lbs  Excellent customer service skills  Good organizational and prioritization skills  Excellent written and verbal communication skills  Ability and willingness to travel to customers’ locations in the Walcott, ND area and occasional overnight out-of-state travel. This role requires regular travel to off-site locations with prescheduled overnight stays up to 40% of the time.  Nice to Have (not required):  Experience as a calibration technician, machinist, service technician, quality assurance, engineering, or other technical trade   Calibration experience or Related use of measurement tools:  Micrometers, Torque Wrenches, Fluke Meters, etc  Knowledge of principles, procedures, methods and techniques in metrology gained through education, or professional experience   Knowledge and experience with Electrical, Physical, and/or Mechanical Calibration of equipment  Mechanical knowledge, electrical knowledge or similar  Associate's Degree in Engineering, Electronics or other Technical Fields  Military PMEL Training  Metrology experience  Experience with IndySoft  Experience as a delivery driver  CDL – Class B   Benefits Health insurance Dental insurance Vision insurance 401(k) with matching Company Paid Life Insurance Paid Time Off Paid Holidays Company equipment needed for the job

Posted 2 weeks ago

Roofing Service Foreman And Service Laborers (Commercial Roofs)-logo
Roofing Service Foreman And Service Laborers (Commercial Roofs)
CentiMarkBloomington, MN
ROOFING SERVICE FOREPERSON and SERVICE LABORERS (Commercial Roofs) CentiMark Corporation, a National leader in the commercial/industrial roofing industry, has an exceptional opportunity for an experienced Roofing Service Foreperson and Service Laborers. ROOFING SERVICE FOREPERSON Job Responsibilities Ability to diagnose roof leaks, and Make appropriate repairs on all types of roofs. Small repair jobs and roof maintenance Job Qualifications: Working knowledge of commercial/industrial roofing procedures and safety. Experience in EPDM, TPO, PVC, Mod. Bit. & metal roof repairs Excellent communication, analytical, leadership, interpersonal, problem solving and organizational skills. Authorized to work in the United States Valid state driver's license (in good standing) is required. Must pass pre-employment drug test. Service Helper experience preferred, but not required. SERVICE LABORERS Job Qualifications Able to lift up to 50 lbs. Able to climb up and down ladders to minimum heights of 25 Feet Able to work within a team environment At least 18 years of age or older Authorized to work in the United States Have reliable transportation Must pass a pre-employment Drug test Roofing knowledge is preferred, but not required CentiMark provides a great work environment with challenging career opportunities. We offer a competitive wage and excellent benefits, including: Health Insurance (Medical, dental, and vision) Life insurance Paid Holidays and Vacation 401(k) program If you are looking for a stable, growth-oriented career, please apply. For more information, please visit us on the web - www.centimark.com Drug Free Workplace - EOE (M/F/V/D) - E-Verify Employer

Posted 3 weeks ago

Automotive Service Technician EXPERSS SERVICE-logo
Automotive Service Technician EXPERSS SERVICE
Johnson City Acura/MazdaJohnson City, Tennessee
Job Summary We are looking for a Service Technician, EXPRESS SERVICE, to join our growing team! The right candidate will have a strong service technician background and ASE certified. The day-to-day duties include performing work on specific repair orders and diagnosing what repairs need to be done. Benefits Responsibilities Perform work specified on the repair order with efficiency and in accordance with dealership Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc. Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs Execute repairs under warranty to manufacturer specifications Qualifications 2+ years of Service Technician experience preferred High school diploma or equivalent, ASE Certification required Dexterity, requiring a steady hand, excellent hand-eye coordination Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment Excellent customer service skills and basic computer competencies Positive, friendly attitude, along with an eagerness to improve Enjoy working in a dynamic environment Teammate with ability to collaborate with others effectively Ability to learn new technology, repair and service procedures and specifications Valid driver's license and clean driving record $ 500.00 SIGN ON BONUS (details given at the time of job offer) Will accept Tech School Graduates We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 1 week ago

Automotive Service Technician - Mobile Service Technician-logo
Automotive Service Technician - Mobile Service Technician
Krause Auto GroupHuntersville, North Carolina
At Huntersville Ford, keeping customers automobiles on the road is what makes us great. We are currently seeking a Mobile Service Auto Technician / Auto Mechanic to join our team and are interested in speaking with candidates that have various levels of expertise. Oil change, Electrical Technicians, Transmission Specialist, Engine techs, and all levels apply online to become part of the Huntersville Ford Family. Top Pay!! Tons of Work!! Huntersville Ford - Krause Automotive Group - is looking for an Automotive Service Technician. We are a locally owned and operated dealership located in the southern end of the Lake Norman Area. Our community trusts us, and our commitment to excellent customer service keeps our neighbors coming back. What we offer: 5 year / $25,000 technician retention bonus Free Health Insurance Option Available HSA company match contribution Dental, and Vision Insurance Available Short and Long Term Disability Insurance Available 401k options available Paid Vacations and Holiday Pay Employee appreciation celebrations Career advancement opportunities, promote from within Employee Discounts on products and services Family owned and operated Employee vehicle purchase plans Flexible Work Schedule Long term job security We provide a great learning environment for Technicians with continuing education and hands-on training. Available Positions : Mobile Service Technician Quick Lube Technician Entry-Level Service Technician Experienced Service Technician Heavy Line Technician Transmission Technician Master Certified Technician Technician Specific Benefits Shop equipped with the newest technology Uniforms provided Discounts on products and services Highly productive shop Career advancement opportunities, promote from within Continued education, manufacturer hands on and web-based training Clean and professional work environment Competitive wages Mobile Service Technician Responsibilities Soft Skills: Consumer Centric Personable Organized Proficient Communication Skills Computer Savvy– Ability to navigate a tablet: Perform Repair Order write up Completion of Repair Order, and closing out Repair Order Complete Multi-Point Inspection Access PTS for all technical, vehicle capacities, specifications and OASIS monitoring(searching for any Open FSA’s) Technical Skills: Base Level Tech B/C Basic Electrical Knowledge Coach-Ability Quality Driven Scan Tool Usage– IDS, FDRS, Generic Scanner(optional dealer preference) Ability to Program Modules, Perform DTC’s Retrieval, and Possible PID interpretation Physical Capabilities: Flexibility:– Tech will be Bending, Squatting, and Laying on the Ground– Physical stature that allows Under Vehicle services to be performed Easily and repetitively standing from a prone position Willingness to work in diverse weather conditions Physical strength to lift a tire onto the vehicle from a crouching position.– Some Mobile Service Van repairs may necessitate the ability to lift between 75 and 100 pounds Quick Lube Technician Responsibilities Check and communicate oil level to teammates Ensure tire pressure for proper inflation Inspect and refill fluid levels as necessary Complete vehicle inspection Install a new oil drain plug and a new oil filter Clean and lubricate fittings as needed Providing excellent customer service keeping in mind that our customer’s perspective comes first Service Technician Responsibilities Perform work specified on the repair order with efficiency and in accordance with dealership Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc. Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs Execute repairs under warranty to manufacturer specifications Qualifications Previous experience at an automotive dealership a plus Years of experience vary per position High school diploma or equivalent Ford certified a plus Dexterity, requiring a steady hand, excellent hand-eye coordination Mechanical and troubleshooting skills Excellent customer service skills Basic computer competencies Positive, friendly attitude, along with a customer service mentality Enjoy working in a fast-paced environment Team player with ability to collaborate with others effectively Ability to learn new technology, repair and service procedures and specifications Able to operate electronic diagnostic equipment Valid driver's license and clean driving record Willing to submit to pre-employment drug screen and background check We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.

Posted 3 weeks ago

Service Coordinator/Customer Service Representative-logo
Service Coordinator/Customer Service Representative
Closet Factory of WestchesterBethel, Connecticut
Closet Factory Bethel, CT We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs. We are looking for an experienced, team-oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of the Closet Factory. Our client representative team is essential to the daily success of our company. And their ability to uphold the positive presentation and efficient skills to ensure scheduling and communication success are extremely valued. Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care, so we are looking for those individuals with great customer service skills. Your responsibilities will include: Answering phone calls/collecting payments Maintaining customer database and input of information into computer Effectively collaborating across departments to ensure all internal and external customer needs are met. Working with Customers professionally on all inquiries Building strong working relationships with customers Required Qualifications/Skills Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task Analytical / data-driven mindset; good with numbers, and spreadsheets; experience working with computers Obsessive focus on timelines, deliverables and client satisfaction Enthusiastic about learning new skills and software systems Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat. The position is primarily work in the office and the candidate would be based in Bethel, CT with a Monday to Friday schedule. Benefits: Health insurance Paid time off 401K Bonus Pay Hours are: Monday – Friday 8:00 AM to 4:00 PM Saturday 10:00 AM- 3:00 PM If this sounds exciting, please email your resume. Job Type: Full-time Salary: $18-22/hour.

Posted 2 days ago

Service Coordinator/Customer Service Representative-logo
Service Coordinator/Customer Service Representative
Closet FactoryBethel, Connecticut
Closet Factory Bethel, CT We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs. We are looking for an experienced, team-oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of the Closet Factory. Our client representative team is essential to the daily success of our company. And their ability to uphold the positive presentation and efficient skills to ensure scheduling and communication success are extremely valued. Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care, so we are looking for those individuals with great customer service skills. Your responsibilities will include: Answering phone calls/collecting payments Maintaining customer database and input of information into computer Effectively collaborating across departments to ensure all internal and external customer needs are met. Working with Customers professionally on all inquiries Building strong working relationships with customers Required Qualifications/Skills Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task Analytical / data-driven mindset; good with numbers, and spreadsheets; experience working with computers Obsessive focus on timelines, deliverables and client satisfaction Enthusiastic about learning new skills and software systems Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat. The position is primarily work in the office and the candidate would be based in Bethel, CT with a Monday to Friday schedule. Benefits: Health insurance Paid time off 401K Bonus Pay Holiday Pay Hours are: Monday – Friday 8:00 AM to 4:00 PM Saturday 10:00 AM- 3:00 PM If this sounds exciting, please email your resume. Job Type: Full-time Salary: $18-22/hour.

Posted 30+ days ago

Service and Maintenance Service Manager-logo
Service and Maintenance Service Manager
Cirks ConstructionPlano, Texas
The Service Manager is responsible for the delivery of service and sales of their assigned region. The role manages Service Technicians, sub-contractors, vendors, and customers. The position oversees all incoming repair requests and preventative maintenance jobs that the customer assigns. The role is responsible for scheduling, estimating, Service Technician management/training, and customer development. The Service Manager develops and maintains a relationship with the customer and ensures the quality of work and adherence to customer-specific Key Performance Indicators (“KPI”’s) are met. Cirks Construction Inc. (CCI), dba KDC Construction is a leader in the construction industry with diverse individuals dedicated to our people, customers, projects, and community. We are maintaining a strong focus on building a culture that encourages our employees to grow personally and professionally. KDC is also a proud recipient of the Top Workplaces 2022, 2023, and 2024, presented by the Orange County Register. Apply if you: Bring a cooperative spirit to your team and neighboring department. Have an understanding that through your contributions, you aid in the overall Company’s success. Pursue continuous efforts to see beyond current business modes and methods. Embody an understanding that as a committed team member, tenure with an organization is achievable. Bring your whole self to work. Applying your knowledge, skills, and abilities ensures that every task you perform is performed at the highest level. Job Description: Striving to be the leader in construction and facilities services by exceeding customer expectations begins with each employee. Through the individual contributions of our employees, we can support our core values. To help us accomplish this goal, we ask you to SMILE. Synergy – bring a cooperative spirit to your team and neighboring departments. Marketing – understanding that through your contributions, you aid in the overall success of our Company. Innovation – continuous efforts to see beyond current business modes and methods. Longevity – understanding that tenure with the organization is achievable as a committed team member. Excellence – bring your whole self to work. Applying your knowledge, skills, and abilities ensures that every task you perform is performed at the highest level. Essential Job Functions Oversee both field and office operations to ensure smooth and effective service delivery. Manage employee performance, control labor and material costs, and ensure service levels meet or exceed customer expectations. Responsible for managing a designated budget to meet financial expectations. Ensures timely follow-up and resolution to work exceptions. Ensures and validates the quality of work provided. Ensures timely proposal submittals to customers. Prepares estimates including time and materials to complete large scopes of work requiring return trips. Conduct employee performance reviews, provide coaching, and foster professional development. Ensures proper safety rules, regulations, and incident reporting are followed. Other duties as assigned Education, Experience, and Skills High school diploma or equivalent. Strong technical knowledge and experience in General Building, Plumbing, Electrical, and HVAC/Refrigeration commercial construction trades. Ability to interpret architectural plans and specifications. Positive customer focus, always considering the impact on our customer and their customers. Ability to interact with a diverse customer roster. Carefully considers cost/benefits. Strong written and verbal communication skills. Demonstrates attention to detail, creative problem-solving, and analytical skills. Able to deal with frequent change, delays, or unexpected events and communicate accordingly. Supports the organization’s goals and values. Look for ways to improve and promote quality. Follow all Company and customer policies and procedures. M ust have a flexible schedule and work some nights and weekends, as needed. Possess the vehicle and tools required to perform job functions. Proficient with computers and familiar with Microsoft Software Suite. Must possess or obtain an appropriate state driver’s license before employment and a clean driving record and reliable transportation. KDC offers a competitive salary/hourly range $73,000.00 to $94,000.00 - while considering the candidate’s experience and a comprehensive benefits package for full-time employees: Medical insurance Dental HMO and PPO insurance Vision insurance Life/AD&D insurance Flexible Spending Accounts – Unreimbursed Medical and Dependent Care 401(k) retirement plan Vacation and Sick Time Holidays Are you ready to invest in your future at KDC? KDC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Posted 3 weeks ago

Automotive Service Lane Manager/Assistant Service Manager-logo
Automotive Service Lane Manager/Assistant Service Manager
Bob Bell Automotive GroupBaltimore, Maryland
Bob Bell Automotive is looking for an Experienced Automotive Service Lane Manager/Assistant Service Manager for a very busy Service Center! This is a great opportunity for a service consultant to take the next step !!! The role of the Service Lane Manager is to oversee the service lane, service advisors, service call center, porters, etc. Responsibilities Work to ensure that warranty campaigns, recalls and updates are completed accurately and in a timely fashion Actively promote good morale and good relationships among the dealership associates. Assist in training service staff in all aspects of customer service, effective communication, service sales, CSI, work organization and time management Assist in maintaining manufacturer (CSI)Customer Satisfaction Index at or above the specified goal(s) in Service for district, regional and national scores Act as a role model for the service associates in all aspects of motivation, organization, customer service, sales and CSI Motivate the service advisors to provide consistent value for the dealership’s customer. Monitor advisors’ daily productivity, give feedback and formulate plans for improvement Monitor advisors’ interaction with customers on the drive and telephone for effectiveness Assist in forecasting goals and objectives for the department and strive to meet them Attend manager meetings and conduct Advisor meetings as directed Address and resolve customer concerns Assist in motivating, training and developing employees Qualifications Strong verbal and written communication is required Must be able to manage in a fast-paced work environment Must be able to manage a team, motivate and develop Experience with CDK or other automotive software is a plus Must have three plus years in an Automotive Service Department Must have three plus years as an Automotive Service Writer/Assistant Service Manager Organized and friendly personality Professional, well-groomed personal appearance Strong record of positive customer satisfaction results Able to work with little supervision Must be at least eighteen years of age Must have a valid Driver’s License Clean driving record and valid driver’s license Must be able to pass pre-employment screening (background & drug test) Benefits Competitive Salary Medical and Prescription Drug Plans Health Savings Account (HSA) Eligibility Wellness Program Dental and Vision Plans 401K Disability and Life Insurance Paid Vacation Room for advancement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 2 days ago

Service Coordinator/Customer Service Representative-logo
Service Coordinator/Customer Service Representative
Closet Factory of WestchesterBethel, Connecticut
Closet Factory Bethel, CT We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs. We are looking for an experienced, team-oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of the Closet Factory. Our client representative team is essential to the daily success of our company. And their ability to uphold the positive presentation and efficient skills to ensure scheduling and communication success are extremely valued. Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care, so we are looking for those individuals with great customer service skills. Your responsibilities will include: Answering phone calls/collecting payments Maintaining customer database and input of information into computer Effectively collaborating across departments to ensure all internal and external customer needs are met. Working with Customers professionally on all inquiries Building strong working relationships with customers Required Qualifications/Skills Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task Analytical / data-driven mindset; good with numbers, and spreadsheets; experience working with computers Obsessive focus on timelines, deliverables and client satisfaction Enthusiastic about learning new skills and software systems Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat. The position is primarily work in the office and the candidate would be based in Bethel, CT with a Monday to Friday schedule. Benefits: Health insurance Paid time off 401K Bonus Pay Holiday Pay Hours are: Monday – Friday 8:00 AM to 4:00 PM Saturday 10:00 AM- 3:00 PM If this sounds exciting, please email your resume. Job Type: Full-time Salary: $18-22/hour.

Posted 1 week ago

AUTO SERVICE Service Technician-logo
AUTO SERVICE Service Technician
Lenz TruckMinocqua, Wisconsin
Job description What we offer you : On-the-job training! -Flex work schedules -Hourly Technician pay with incentives for production and training -Great benefits; our insurance is affordable both for singles and family -Our 401K has an excellent match! -Paid Vacations and Paid Holidays Other reasons Techs love our shop: -State of the art facility under constant improvement -OEM scan tools and training for Ford, GM, Mopar -Top-quality updated aftermarket scan tools, Snap-On, Bartec, Autel -Great wireless connection in the shop for tech computers/tablets -Hunter tire and alignment equipment with tire lifts, all the latest software to keep you working efficiently -We have our core Techs working to become Master Techs -We have not been out of work since we opened! No slow days! No low paychecks or ‘bad weeks’ Submit your resume knowing that your contact with us is completely confidential. DO IT TODAY! Job Type: Full-time Pay: $20.00 - $40.00 per hour

Posted 2 weeks ago

Lending Solutions Incorporated logo
Financial Service Trainee - Knoxville, TN - Customer Service
Lending Solutions IncorporatedKnoxville, TN
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Job Description

Customer Service- Financial Service Representative- Full-Tme Schedules- Evenings and Saturday or Sunday Required!

Compensation: $17.00 an hour, plus (evening, weekend, holiday) Shift Differentials of +$2-$5 an hour! Bilingual (Spanish) Shift Differential of +$1.00/an hour for those that qualify.

Hours: Our contact center is open 24 hours a day 7 days a week - more hours to serve our client's needs creates a variety of schedule options for our staff based on our business needs.

Potential for REMOTE WORK OPPORTUNITY after initial in-office training and meeting performance expectations. A minimum of 12 weeks in office is required before being eligible to work from home. MUST have a dedicated distraction-free workspace and high-speed internet of 50 mbps or greater with a static IP address (Cellular Internet Providers do not qualify). If approved to work from home, LSI will provide ALL computer and phone equipment.

DESCRIPTION

In this exciting, fast-paced position, you will be responsible for providing remarkable customer service on behalf of Credit Unions/Banks nationwide by handling primarily inbound calls, as well as occasionally returning messages left by members/customers requesting a call back.

Summary: Service banking transactions on behalf of a credit union or bank by accessing sensitive information and completing the transaction in the various computer platforms. You will be responsible for protecting the account by ID verifying every caller (fraud prevention) along with answering and resolving a lengthy list of banking inquiries (not all inclusive): view and reconcile account and loan related inquiries, online banking issues, transfer funds, reorder checks, use third party platforms to resolve various issues (unblock debit cards, submit loan payments), view and explain why funds are on hold, and provide loan and deposit rates. A Financial Service Representative answers back-to-back calls and typically handles 10-12 calls per hour. You will also provide Product and Service Education to members/customers, as it relates to our Clients and have the opportunity to learn additional skills by cross-training within or outside of your department based on performance and/or business need.

Competencies:

  • Language Skills: Ability to read, write, and comprehend complex instructions while clearly and professionally communicating in an accurate and timely manner.
  • Mathematical Skills: Ability to accurately add, subtract, divide, and multiply to provide callers with accurate account data.
  • Computer Skills: Type approximately 40 net words per minute and have the ability to troubleshoot basic computer issues.
  • Physical Demands/Work Environment: While multi-tasking (reading, typing, and listening) the employee is regularly required to sit for an extended time, use a keyboard, and talk to callers via a hands-free headset. The noise level in the contact center is usually moderate, but at times there could be 100 employees on interactions. If working remotely, the noise level is minimal.

Essential Job Functions/Qualifications

  • Experience with general banking knowledge/terminology and banking platforms (mobile, online banking) preferred
  • Proficient typing, listening, computer, and reading skills
  • Exceptional attendance record - ability to work scheduled days/evenings, Saturday or Sunday and some Holidays
  • Quickly and efficiently navigate through several computer programs simultaneously while accurately documenting interaction details
  • Excellent problem-solving skills with the ability to multi-task
  • Ability to communicate clearly and professionally while effectively handling and diffusing challenging situations based on reason for call and

temperament of the caller

  • Ability to manage and control emotions and stress while maintaining excellent customer service on all interactions
  • Professional and upbeat attitude that thrives in a fast-paced environment
  • Desire and ability to provide excellent customer service on every interaction
  • Ability to meet the following metrics (not all inclusive): Monthly average talk time 7 minutes or less, Monthly average less than 12 minutes on chats, 98.5% or higher in-production status's, Monthly average wrap up time 40 seconds or less, and Monthly average Quality Review score 85% or higher

EDUCATION

High school/GED or better (minimum)

OUR BENEFITS INCLUDE:

  • Paid Training
  • Shift Differentials ($2-$5 an hour) for hours worked in the evenings, weekends and observed holidays
  • Relaxed dress environment
  • Generous Paid Time Off - rest and relaxation!
  • Year-round employee appreciation events and online recognition award program - you are awesome!
  • Free Coffee at all LSI facility locations
  • Medical, Dental and Vision Insurance for Full and Part-time employees (+30 hrs/wk)
  • Life and Disability Insurance
  • Pet Insurance
  • Paid Volunteer Time Off - give back to your community!
  • Educational Assistance and Employee-Assistance-Program
  • 401k match
  • Growth opportunities- 90% of leadership positions are filled from within!

Apply ONLINE at www.myLSIcareers.com!

Applicants, as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants, as well as employees are encouraged to contact the Human Resources Department to initiate the interactive process if a reasonable accommodation is needed to perform the essential job functions of the position. Accommodation Requests will be reviewed and approved or declined on a case-by-case basis.