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Service Advisor-logo
Service Advisor
Sheridan Auto GroupNew Castle, Delaware
As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. At Sheridan Auto Group we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Sheridan Auto Group is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. What We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Saturday Lunches Discounts on products and services Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record Willing to submit to a pre-employment background check & drug screen

Posted 3 weeks ago

Service Technician-logo
Service Technician
Mercedes Benz of North HavenNorth Haven, Connecticut
Job Summary: Mercedes Benz of North Haven is seeking a highly skilled and motivated Service Technician to join our used car team. As a used car service technician, you will be responsible for diagnosing and repairing vehicles in accordance with manufacturer standards. This is a full-time, individual contributor role in the auto industry located in North Haven, Connecticut. Compensation & Benefits: We offer a competitive salary for this used car technician position, as well as a comprehensive benefits package that includes medical, dental, vision, and life insurance, 401(k) retirement plan, and paid time off. We also provide ongoing training and development opportunities to help you continue to grow in your career. Responsibilities: - Conduct vehicle repairs and maintenance in accordance with manufacturer standards - Diagnose issues and recommend necessary repairs to customers - Utilize diagnostic tools to identify issues and make necessary adjustments - Perform routine maintenance services such as oil changes, tire rotations, and brake inspections - Keep accurate records of all repairs and services performed - Communicate effectively with service advisors and team members - Follow all safety and environmental procedures - Continuously learn about new automotive technology and repair techniques Requirements: - Minimum of high school diploma or equivalent - Previous experience as an automotive technician (specific experience with Mercedes Benz vehicles is a plus) - Strong mechanical aptitude and problem-solving skills - Ability to read and comprehend technical instructions and schematics - Excellent communication and customer service skills - Valid driver's license and clean driving record - Must have own set of tools - Ability to lift up to 50 pounds and stand for long periods of time EEOC Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted 1 week ago

100% Work from Home- Service Rep/Sales-logo
100% Work from Home- Service Rep/Sales
Global EliteAnn Arbor, Michigan
Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life. We’re looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge. Preferred Skills: • Excellent communication skills, including active listening and problem-solving • Ability to learn, adapt, and adjust on the go • Works well with others and individually • Possesses a strong work ethic and drive to succeed What you can expect: • Flexible Schedule with Weekly Pay • 100% Remote Position • Weekly Trainings lead by Top Leaders • Life Insurance • Health Insurance reimbursement • Industry-leading resources and technology *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Posted 1 week ago

Automotive Customer Service Advisor-logo
Automotive Customer Service Advisor
Hugh White CDJR Nissan Honda AthensAthens, Ohio
If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! Our Customer Service Advisors are responsible for building strong customer relationship and selling the technicians’ time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up-sell services by emphasizing value, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer. Previous automotive service experience is a plus, but NOT a requirement. Who We Are At Hugh White, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Hugh White is absolutely critical to its success and we’re always looking for smart, engaging, creative and dynamic people who want to join a team where they matter. Our goal is to exceed a client’s total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us! What We Offer Medical, Dental, and Vision Insurance Life Insurance 401(k) Savings Plan with 4% Employer Match Paid Vacation 6 Company Holidays Continuing education and training paid by dealership Ongoing Professional Development Employee Discounts Closed on Sunday Legacy Company (over 100 years in business) Employee Pot-Lucks, Luncheons, and Team Activities Tight-Knit and Inclusive Culture Internal Career Progression and Promotions Custom and Competitive Wage Plans Long-Term Job Security Responsibilities Provide excellent customer service from intake to release of vehicle, and perform any additional follow up Listen carefully to customer descriptions and relay to technician who will then assess the vehicle to determine the best repair plan Advise the customer on the auto repairs that you recommend and offer a pricing quote Answer detailed questions about services performed and price information Provide updates to customers as their work is completed Qualifications ADP/CDK Experience preferred, but not required Previous dealership experience preferred, but not required Customer minded attitude Eye for detail Excellent customer service skills and basic computer competencies Positive, friendly attitude, along with an eagerness to improve Enjoy working in a dynamic environment Teammate with ability to collaborate with others effectively Ability to learn new technology Valid driver's license and clean driving record Willing to submit to pre-employment drug screen and background check We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 30+ days ago

Service Technician-logo
Service Technician
Armstrong AutomotiveGladstone, Oregon
Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join our family at Armstrong. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. At Armstrong, we set each member up for success by providing comprehensive, highly-specialized training for each position within our organization, complete with on-the-job training and ongoing personal development. RESPONSIBILITIES Perform work specified on the repair order with efficiency and in accordance with dealership Test drive vehicles, and test components and systems, using diagnostic tools and special service equipment Diagnose, maintain, and repair vehicle automotive systems Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed Provide estimates of time needed for additional repairs Execute repairs under warranty to manufacturer specifications REQUIREMENTS High school diploma or equivalent At least 2 years of experience as an auto technician Knowledge in all aspects of automotive repair and maintenance Fast, eager learner and team player Excellent written and verbal communication skills Strong customer service skills Computer skills and willingness to learn new problems Ability to operate electronic diagnostic equipment Clean driving record & valid driver’s license BENEFITS Medical, vision and dental insurance 401K retirement PTO Holidays off Job specific education and training We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 30+ days ago

Diesel Mechanic/Service Technicians (Berks Division)-logo
Diesel Mechanic/Service Technicians (Berks Division)
J.P. Mascaro & SonsReading, Pennsylvania
J.P. Mascaro & Sons is a locally owned and operated private family owned company who has been experiencing record growth and success. Since 1964, we have been serving the mid-Atlantic area. We offer long-term, stable employment for dependable and dedicated employees who work hard to support our ongoing success in a family-like environment. We are seeking Diesel Truck Mechanics and Service Technicians for our Berks Division. Mechanics and Service Technicians with varying degrees of knowledge and experience - entry level through experienced will be considered for this great opportunity. A CDL license with Air Brake Endorsement is a plus. Mechanics must have tools and a valid driver's license. Responsibilities: Perform inspections, maintenance, repairs and overhauls of diesel engines to maintain a "like new" condition which includes but not limited to brakes, tires and some electrical. Benefits: 401(k) Dental Insurance Health Insurance Life Insurance Vision Insurance Schedule: Day shift Monday to Friday Weekends COME JOIN OUR TEAM!!

Posted 30+ days ago

Service Leader - Truck 2nd Shift-logo
Service Leader - Truck 2nd Shift
Michigan CATNovi, Michigan
Description Position Summary Michigan CAT Service Leader has the important task of managing/leading a group of technicians within the shop. This position will look after the Truck Equipment Shop. Not only will you lead, but you must also deliver your own work as one of the most technical mechanics at the shop. Responsibilities Diagnose problems with equipment/engines, using a variety of methods and tools. Service/repair work on items diagnosed, ranging from mechanical to electrical work. Identify and source any parts required for repair or service. Complete a detailed service report to provide to the Service Coordinator and Service Supervisor. Assisting employees in planning jobs. Scheduling jobs in the shop. Providing technical advice. Assigning jobs to employees. Train employees in areas of need. Qualifications To be considered for a position as a Michigan CAT Service Leader, you should have the following: 3-5 years of Diesel Engine diagnosis and repair experience. Highly motivated and able to learn new tasks, processes, and policies. Must possess maturity to manage own time and work with minimum supervision, but also capable to help and work in a team-oriented environment. Preferred Qualifications: Prior experience using CAT ET or similar electronic diagnostics tool. Experience writing detailed service reports on internal/external customer equipment. High School Diploma or Vocational College degree in some of the following areas: Diesel Technology Heavy Equipment Repair Welding Technology The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.

Posted 30+ days ago

Service Advisor-logo
Service Advisor
Quantrell Auto GroupLexington, Kentucky
Currently seeking a Service Advisor with minimum 2 years experience, relative experience will be considered. Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Ensure the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently. Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Happiness scores at or above company standards. Assist in diagnosing vehicle problems; order parts and tools as necessary. Oversee administration of warranty claims as well as training and supervising of service department. Set schedules and assigns tasks to service department employees. Reinforces company policies and adheres to company standards. Encourages compliance with applicable laws and regulations. Maintain good working relationship with factory(s) and foster positive employee relations. Collaborate with upper management to make service department hiring and discipline decisions. Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Consistent record of service and sales success Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver’s license 2 Years Dealership Advisor Experience Quantrell Auto Group is home to Cadillac, Subaru and Volvo franchises along with a pre-owned lot, an outstanding service department and a body shop. Many of the current employees have been with the company for 30 years or more. In addition to serving its customers, Quantrell Auto Group has been very active in many charitable organizations over the years. This dedication to community service is an integral part of the Quantrell philosophy. Apply below to join the team! Benefits Medical, Dental & Vision Insurance 401K Plan + Match Paid Vacation Short/Long Term Disability Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Discounts on products and services Above average industry pay We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 6 days ago

General Service Technician-logo
General Service Technician
3820 E Pikes Peak AveColorado Springs, Colorado
General Service Technician Do you have a passion to work with the best people and vehicles? Then everyday is an opportunity to expand your leadership skills and technical knowledge with Wenco Industries. We are looking for people who embody our core values and strive for their own greatness. We are ambassadors for our two excellent brands Midas and Big O Tires. We empower employees and ask you to join a unique culture, providing the best service to our loyal customers. Who’s right for this position? Are you a reliable driven individual who is on time and prepared for vehicle servicing and maintenance? Are you coachable and acceptable to learning from experienced technicians and others in the industry? Are you detail oriented while maintaining a clean and organized work area? Are you hardworking and committed to striving for productivity that is timely and efficient? Finally, are you willing to be a team player by providing support and assisting for the good of the team? If you can agree with all this then continue for more . Responsibilities Perform routine vehicle maintenance, including fluid exchanges and oil changes Visual safety and courtesy inspections Mounting, balancing and rotating tires Replacing batteries Changing bulbs, belts and hoses Maintaining and cleaning shop areas Other shop maintenance items as needed What is offered to you: Comprehensive benefits package with Medical/ Dental/ Vision Retirement Plan 401K with Match Reimbursement for ASE Certifications completed successfully. Paid Time Off Paid Holidays Uniforms Who is Wenco Industries Wenco Industries Inc. is a family-owned business started in 1975 and continues to grow today. Our growth is driven by the strength of our culture and deep industry expertise. Wenco Industries owns and operates 2 of the best brands in the automotive aftermarket industry- Midas Auto Service and Big O Tires. We are the premier multi-shop franchisee in the Rocky Mountain Region. Wenco’s Core Values: INTEGRITY: Do the right thing even when no one is watching. OWNERSHIP: Even if it’s not my fault, I am going to fix it. HUMBLY CONFIDENT: Secure enough in your strengths to admit your weaknesses. EMPATHETIC: Showing understanding and compassion while staying committed to solving their challenges. GROWTH: Thirst for personal growth and the growth of others. Must have valid Driver’s License We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.

Posted 1 week ago

Service Manager-logo
Service Manager
Jeff D'Ambrosio Auto GroupDowningtown, Pennsylvania
What We’re Looking For Are you looking for the next step in your career? We are seeking a Service Director to take our Service Department to the next level. About Us At our family owned dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you! What We Offer A great pay plan Ongoing professional training Flexible scheduling Medical & Dental 401(k) Retirement Paid Vacation Responsibilities Assist customers in servicing, repairing and explaining each service need. Understanding customers' requirements and concerns; matching requirements and concerns to various service options. Making the customer comfortable with the service being performed and keeping the customer informed and updated during the service of their vehicle. Keeps abreast of new products, features, accessories and attend product training as required. Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction. Hiring and supervising all service department personnel, as well as monitoring their performance in servicing customers. Creating goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business. Maintaining a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately. Qualifications A minimum of 3 years of experience as a Service Manager is required. Strong focus on providing excellent customer service. A high school diploma is required. Automotive Service Management / Dealership: 5 years Clean and valid Driver's License

Posted 30+ days ago

Service Advisor-logo
Service Advisor
Rowe Ford SalesWestbrook, Maine
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at Rowe Ford, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: Health, Medical and Dental 401K Plan Paid time off and vacation Growth opportunities & we prioritize promoting from within Employee vehicle purchase plans Family owned and operated Long term job security Flexible Work Schedule Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a Ford dealership is a plus Ability to identify the problem quickly Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Minimum of 1 year in service department Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Posted 6 days ago

Assistance Service Advisor wanted at Livermore Alfa Romeo Maserati-logo
Assistance Service Advisor wanted at Livermore Alfa Romeo Maserati
Gill Automotive GroupLivermore, California
Our loyal customer base has driven our business’s success and we’re seeking an Assistance Service Advisor to grow with us at Livermore Alfa Romeo Maserati The Assistance Service Advisor is responsible for providing administrative support to the service department and customer service to our customers. This person will assist in scheduling appointments and generating estimates four our Alfa Romeo and Maserati customers. This person will assist with incoming or outgoing phone calls as appropriate. Effectively communicate with internal and external customers. Follow up with progress and/or follow up calls and/or emails. Candidates with previous experience customer service roles and hospitality industries are encouraged to apply. BENEFITS: Paid training and development Medical, Vision and Dental Benefits 401(k) with company match Paid Holidays Free College education courses for employees and immediate Family members Employee appreciation lunches Employee bonus for referrals Employee discounts Excellent culture Room for growth RESPONSIBILITIES: Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold Provide basic information to callers who have general inquires Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication. Assist with various clerical duties as needed Prepare sales and service gas tickets for the accounting department - remove Be friendly, professional, courteous and efficient when working with all customers and employees Duties include making service appointments, checking service history and review with customer Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket. Work with department managers to keep abreast of new products and services offered by the dealership and any changes in price. REQUIREMENTS: Excellent communication and organizational skills Previous customer service experience Experience using Microsoft Office suite Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously Must be willing to submit to a drug screen & background check Gill Automotive Group and Livermore Alfa Romeo Maserati are an equal opportunity employer.

Posted 4 days ago

Field Service Technician - Req ID 5736-logo
Field Service Technician - Req ID 5736
Ohio Machinery Co.Columbus, Ohio
Description Find YOUR fit at Ohio CAT (a division of Ohio Machinery Co)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career - See what opportunities await today! JOB SUMMARY: The Field Serviceman performs operational duties relating to diesel engine and/or heavy off-road equipment service and repair. Responsibilities include diagnosing/troubleshooting, inspecting, repairing, maintaining, overhauling, and rebuilding engines and/or heavy equipment JOB QUALIFICATIONS: A High School Diploma or equivalent is required. Must possess one of the following: Three years of relevant experience with hands-on mechanical repair work with diesel, earthmoving, or industrial equipment. Graduation from an accredited technical school (two-year program), with an emphasis on diesel engine or earthmoving repair, and two years of experience. Completed the level 2 training program successfully. Valid Commercial Driver’s License with an acceptable driving record following Ohio CAT standards (4 or fewer moving violation points). COMPETENCIES: Strong computer, math, verbal, and written communication skills are required. Must be able to provide a high level of customer service. The ability to work individually or on a team is required. Must possess a strong mechanical aptitude. EMPLOYEE BENEFITS Employer-sponsored pension plan Competitive pay rate First-year vacation and personal time which builds based on length of service. Three different Health Insurance options, including a Health Savings Account (HSA) option. Flexible Spending Account (FSA) Dental and Vision Insurance Credit Union Access Life Insurance, Short-Term Disability, and Long-Term Disability. Scholarship opportunities for employee's spouses and children, through the Ohio Machinery Education and Opportunity Foundation. Company SuccessShare bonuses Company provided and laundered uniforms. Continued technical and professional training. PHYSICAL REQUIREMENTS: Lifting/Carrying 40 lb. Lift/Carry and 50lb pulling. Standing/Sitting Up and downstairs, standing, sitting, and climbing into machines. Dexterity Normal. Repetitive Motions Frequent movement requiring hands, wrists, and fingers. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible. EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.

Posted 30+ days ago

Patient Service Representative 1-logo
Patient Service Representative 1
All Current OpeningsSan Diego, California
As a Patient Service Representative at PRN Physical Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. Essential Job Functions: Patient Interaction: Greet and welcome patients with professionalism and warmth. Schedule appointments and manage patient inquiries both in person and over the phone. Collect and verify patient information, insurance details, and necessary documentation accurately. Helping to create a positive work environment and culture of the clinic ensuring that patients needs are taking care of during transitional periods of therapy. Help provide customer service, a smile. Administrative Support: Maintain patient records and ensure all documentation is complete and accurate. Assist in keeping front office area neat, tidy and organized Coordinate with clinical staff to ensure a seamless patient experience. Assist front office with front office tasks when down time occurring including but not limited to: answering the phone, scanning documents into charts, scheduling patients, taking over the counter payments, filing, faxing, etc. Communication and Coordination: Liaise effectively between patients, clinical staff, and other departments within the facility. Communicate clearly and professionally to address patient concerns or questions. Miscellaneous Operations: Maintain a clean and organized reception area. Assist in managing inventory and ordering office supplies as needed. Participate in team meetings and contribute ideas for process improvement. Cleaning and Maintenance: Ensure cleanliness and organization of therapy areas and equipment. Daily equipment cleaning, cleaning tables, laundry, stocking supplies Physical Requirements: Sitting: Prolonged periods of sitting at a desk while working on a computer and paperwork. Manual Dexterity: Ability to use a computer keyboard and perform tasks requiring dexterity. Vision: Clear vision for reading and analyzing documents. Communication: Ability to communicate effectively verbally and in writing. Mobility: Occasional movement within the office environment. Qualifications: High school diploma or equivalent; additional education in healthcare administration is a plus. Proven experience in a customer service role; healthcare setting preferred. Proficiency in using office software and scheduling systems. Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment. Attention to detail and accuracy in handling patient information and documentation. Note: This job description is a general outline of responsibilities and requirements. Specific duties may vary based on the needs of the clinic and the directives of management.

Posted 5 days ago

Retail Customer Service-logo
Retail Customer Service
EZCORPDallas, Texas
Address: 2940 S. Buckner Dallas, Texas 75227 Brand: EZPawn Pay range is based on experience from $14.00 per hour to $15.00 per hour. We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance * Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans, and extensions Performing opening and closing store duties Requirements for the Customer Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Work well independently and as member of a team Ability to multitask Able to pass a criminal background check and drug test Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus *No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

Posted 6 days ago

Automotive Service Technician-logo
Automotive Service Technician
NorthStar AutoPittsburgh, Pennsylvania
We are looking for Service Technicians to join our growing team! The right candidates will have a strong service technician background. The day-to-day duties include performing work on specific repair orders and diagnosing what repairs need to be done. BENEFITS Excellent compensation, paid PTO, medical, dental, vision, and 401k Paid training and certifications Production and Training bonuses Responsibilities Perform work specified on the repair order with efficiency and in accordance with dealership Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc. Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs Execute repairs under warranty to manufacturer specifications Qualifications 2+ years of Service Technician experience preferred High school diploma or equivalent, ASE Certification preferred B level qualifications, including Diagnostic, Electrical and Engine Repair Dexterity, requiring a steady hand, excellent hand-eye coordination Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment Excellent customer service skills and basic computer competencies Positive, friendly attitude, along with an eagerness to improve Enjoy working in a dynamic environment Teammate with ability to collaborate with others effectively Ability to learn new technology, repair and service procedures and specifications Valid driver's license and clean driving record North Star Auto Group is your trusted dealership in Pennsylvania and the reason why our loyal customers keep coming back. From the time you enter our showroom when you service with us, you can expect to be treated like family, each and every visit. We offer an extensive inventory, as well as our competitive lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 5 days ago

Customer Service Representative-logo
Customer Service Representative
RooflineAuburn, California
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers’ needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business. Here is an opportunity to learn our products and have a career in sales or management in our industry. Qualifications: Experience assisting customers with purchasing needs, either walk-ins or over the phone. Experience and/or interest in developing new sales opportunities through calls to potential new customers. Intermediate computer skills to enter sales orders and cash transactions into company software. Be reliable, safe and a team player. Embrace the mindset of the “Make Money and Have Fun!” culture. Have a valid driver’s license, satisfactory driving record, and reliable transportation to and from work. Authorized to work for any employer in the US without sponsorship for any length of time. Able to pass criminal and driving background check and a pre-employment drug test. Bilingual (English and Spanish) is preferred, but not required Keywords: counter sales, customer service, ERP system, relationship management, contractor, business to business, building products, B2B, building materials, distributor and distribution. The base salary for this position typically falls within the range of $20.63 to $26.25 per hour. SRS/Heritage considers multiple factors including job related knowledge, skillset and experience when determining the final salary. For further information, please consult with our Talent Acquisition Partner or Hiring Leader. Job Location: Roofline Supply and Delivery - Auburn 12760 Earhart Ave Auburn, CA 95602 Equal Opportunity Employer. Veteran Friendly Employer. SRS Distribution believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.

Posted 2 weeks ago

Global Sr. Technical Service Engineer IV-logo
Global Sr. Technical Service Engineer IV
Vicar Operating dba VCALoveland, Colorado
We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics , a family-owned company focused on veterinary care. Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs. Work Type: Hybrid This is a Hybrid role based out of one of our offices located in Loveland, Colorado Or Carlsbad, California. The Target Pay Range for this position is $97,000 - $120,000 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget. Job Purpose/Overview The Global Sr. Technical Service Engineer IV exemplifies industry leading customer service and support by resolving highly complex medical device issues. This position requires high level of product knowledge and understanding across Antech’s Imaging product line. Individuals in this role possess strong troubleshooting technique, data analysis, and problem-solving skills. The primary job function is to serve as the highest level of technical escalation support within the service organization and work as a conduit to the vendor service team and internal R&D. Essential Duties and Responsibilities Provide level 4 support escalations from regional teams and customers via phone, email and onsite visits; Serves as the highest level of escalation support within the service organization. Pull technical service reports from ERP and Salesforce; Create dashboards and KPI’s for technical issues. Ensure Legacy corrective actions and Lessons Learned are captured and documented in knowledge base platform. Develop new procedures and Best-Known Methods (BKMs) to service new and existing products. Participate in Engineering Design Reviews when applicable. Partner with QA/QC group to review and address top field issues. Drive resolution of key issues gathered from regional teams. Conduct failure analysis and trends and distribute corrective action to internal team. Participate in beta sites test plans and reporting when requested. Align with Global Technical Training and content team on overall training plans and documentation across product portfolio. Participate in official Vendor service training and certifications. Must maintain up to date production knowledge. Serve as a backup admin on identifying and creating part BOM for service stock Work with Technical Product Managers to develop and maintain service manuals, service bulletins, and engineering change orders to document product specifications and procedures. Maintain accurate and detailed records of technical support, service, and vendor interactions and solutions. Participate as training partner with training team. Collaborate with field service teams to diagnose and resolve complex technical issues. Other duties as assigned. Education and Experience Requires a bachelor’s degree in engineering or equivalent work experience. Minimum of 7 years of professional experience as a technical product manager, service engineer, or technical support agent in diagnostic imaging or point of care devices required for consideration of senior role. The ability to understand and apply electronic, mechanical, and networking concepts to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment. Knowledge, Skills and Abilities Technical Expertise: Demonstrating an in-depth understanding of medical devices, repair methodologies, and troubleshooting skills. Problem Solving: Analyzing complex issues, identifying root causes, and formulating effective solutions. Good critical thinking and analytical skills. Excellent customer focus with ability to reliably respond to inquiries, communicate and interact with health care professionals, practice owners, and internal stakeholders. Strong multi-tasking skills, self-sufficiency, resourcefulness is a must for this exciting, fast paced role. Demonstrated ability to work as part of a team and independently with strong initiative and accountability. Consistently displays a calm demeanor, empathy, and professionalism, while maintaining a strong customer focus. Ability and diligent willingness to enter and maintain accurate and thorough records and notes on each customer interaction, including selection of various categorical designations used for post-sale analytical reports and evaluations. Excellent verbal, written, MS Office, computer, technical data, and networking communication and presentation skills, with ability to communicate complex technical issues in an easy-to-understand manner. Excellent organizational skills with ability to follow through and meet deadlines within an entrepreneurial and customer-focused work environment. Travel Will there be notable travel in this position? __Yes__ Percent of time: __80___ Working Conditions The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds. The associate will primarily work in a typical office environment including the use of cubicles, computers and overhead lighting. Temperature extremes will be minimal to nonexistent. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, database management, email, and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. About Antech Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates. All Full-time associates are eligible for the following benefits and more: Paid Time Off & Holidays Medical, Dental, Vision (Multiple Plans Available) Basic Life (Company Paid) & Supplemental Life Short and Long Term Disability (Company Paid) Flexible Spending Accounts/Health Savings Accounts Paid Parental Leave 401(k) with company match Tuition/Continuing Education Reimbursement Life Assistance Program Pet Care Discounts We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers . Note to Search Firms/Agencies Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

Posted 1 week ago

Guest Service Attendant-logo
Guest Service Attendant
TroonSebring, Florida
Sun N Lake Golf Club is excited to announce the exceptional career opportunity of Guest Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon. General Description of Duties and Responsibilities Responsible to continually monitor, implement and adhere to all company goals and procedures. When acting as an “Outside Service” staff member responsible for welcoming and greeting of guests and players, assist guests at bag drop and stage clubs on golf cars, welcome guests on completion of round, clean club and store clubs when requested. When acting as “Starter” greet each group in a friendly manner. Explain rules and course etiquette to all groups. Facilitate orderly and timely pace of play of groups to prevent delays. Answer all questions in a friendly manner. Keep a record of starting times and golf car numbers for each group. When acting as “Range Starter” ensure that each group has four players if possible. Save empty golf cars for guest services and return if possible. Facilitate timely starts. Keep range stations stocked and organized and keep hitting area free of debris and keep the line in an orderly fashion. Ensure the practice green has balls available for guests and is clean and organized throughout the day. Responsible for the picking up and cleaning practice balls in a timely manner keeping proper inventories of practice balls. When acting as “Player Assistant” maintain proper pace of play. Maintain professional golf car fleet, storage area and practice facility. Assist the group services department with the set-up and organization of the golf cars for any shotgun, split tee or regular tee time starts. Maintain proper equipment and inventory levels including rental clubs, radios, pencils, tees and score cards and ball mark repair tools. Perform other duties deemed reasonable by the Supervisor and/or Head Golf Professional. Provide unparalleled service and enthusiasm to any and all questions and requests from our guests. Assist fellow guest service staff in maintaining a clean and professional practice facility. Greet each player in a friendly manner. Provide service in any and every way. Experience / Education / Certification Requirements High school diploma required at a minimum. Physical Requirements Must be able to lift up to 50 lbs. to shoulder height repetitively. Frequent bending, turning, kneeling and stooping. Must be able to stand and walk for an extended period of time. Must be able to be out-of-doors in varying temperatures. Normal vision and hearing ranges required. Must be able to operate a golf car in a safe manner Must be able to fluently speak and write the English language.

Posted 1 week ago

Associate Field Service Technician-logo
Associate Field Service Technician
ExternalBinghamton, New York
POSITION SUMMARY: The Associate Field Service Technician is responsible for maintaining retail store technologies and computer systems and peripherals, within retail store and commercial business environments. They are responsible to perform a full workload of product installation, support services and repair on Toshiba Global Commerce Solutions and non-TOSHIBA retail products and in the store systems, retail banking and SMB marketplaces (i.e., apparel stores, supermarkets, mass merchandising, specialty shops, banks, local insurance agents, CPAs, legal firms, etc.). The Associate Field Service Technician is accountable for customer satisfaction, metrics attainment and operational activities as required for the services provided. The services include some or all the following: whole product and/or component exchange and on-premises basic product & store equipment problem diagnosis, adjustment and/or repair. The Associate Field Service Technician may also perform equipment refurbishment, installation, relocation, discontinuance, product level engineering and configuration changes, upgrades and/or modifications, to products using well established documentation and procedures. Candidate will work under supervision until trained and capable of working in an unsupervised fashion. Candidates in this role will be traveling through a wide geographic range including (but not limited to) the following cities: Syracuse, Palatine Bridge, Massena, Potsdam, Hastings, Richland, Watertown, Carthage, Ithaca, Binghamton and Wellsville - this could include other locations based on customer needs - all travel will be in a company-provided vehicle HOURLY PAY: this is a non-exempt role with a starting rate of $21.63/hr RESPONSIBILITIES: Operates in assigned territory and performs basic repairs and services on products, including problem determination utilizing well established, standard maintenance packages, diagnostics, reference documentation, system tools and service aids in identifying routine problems. Is also capable of performing a basic level of diagnostics and repair but may require occasional assistance from more experienced SRs to carry out difficult product repair activities. Uses established procedures and/or instructions for repetitive and/or routine work, works on tasks individually or as a part of a team May travel within assigned territory or nationally to customer locations to perform installations, relocation, discontinuance, product level engineering and configuration changes, upgrades and/or modifications to retail POS equipment Effectively communicates with customers, management, peers, and team members on a timely basis regarding status of work, potential problems, customer/store management satisfaction, and to seek advice and assistance. Builds positive customer relationships with product end-user and customer project and/or store management Effectively manages the situation and completes the service event in a high quality and timely manner to meet customer commitments and minimize disruptions to the customer's operations With assistance, plans, prioritizes, and schedules work to meet or exceed customer Service Level objectives. Arrange all travel plans in a timely cost-effective manner using company approved business tools and ability to respond to schedule changes with minimal notice. Flexibility to work varying shifts including overtime and weekends as necessary Ensure installation activities are accurately documented in accordance with TOSHIBA standards and practices using automated systems and/or established reports. This includes but is not limited to air travel, call, mileage, timecards, and expense reports Effectively maintain and manage trunk stock to support all customers Perform other related duties as assigned ENVIRONMENTAL CONDITIONS: Driving to multiple customer locations throughout the day Lifting to 50 lbs. without assistance Standing/Walking activities are encountered during 75% of the normal workday Stooping/Bending/Squatting activities are encountered on a frequent basis Reaching activities are conducted on a frequent and repetitive basis throughout the workday An individual may be required to perform twisting activities, dependent on the type of position they need to place themselves in while performing his/her job duties Regular use of basic hand tools (drills, screwdrivers, etc.) Regular air travel may be required An individual will at time be required to use a ladder or lift to reach devices mounted on roofs or inside on the ceiling / walls AREAS OF EXPERTISE & SPECIAL SKILLS : High School Diploma with 2+ years’ experience in an Electronics field Must be able to travel 100% of the time, domestic and/or air travel, may be assigned to a specific local territory, but air travel may be necessary for installations or other service delivery projects outside assigned geography Possesses basic knowledge of personal computer technology, network infrastructure, flat panel TVs & monitors, cash registers / point-of-sale equipment, and associated retail devices to include scanners, handheld devices, kiosks, printers & other related and similar retail, and SMB product technologies The position requires a mechanical aptitude with competency in electricity & electronics, and the ability to properly use test equipment, basic hand tools, electronic testing equipment and electric meters Must possess the ability to follow written or spoken directions and to provide information in a clear and concise manner Good Customer Service skills are essential. Ability to multitask, prioritize assignments and work independently Must have good written and oral communication skills including tact and diplomacy when facing customers The individual must be able to recognize and understand the functional and operational use of IT signal and power cables as well as low voltage wiring systems and to perform diagnosis and repair thereof Self-motivated and strong work ethic Display high ethics and character relative to the position Maintain a professional demeanor, dress, and behavior Problem solving and Organizational skills Ability to work long hours as project needs dictate in a physically demanding environment Ability to work varying shifts including overtime and weekends as necessary About the Company: Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy. Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following: Group health coverage (medical, dental, & vision) Employee Assistance Programs Pre-tax spending accounts 401(k) plan (with company match) Company provided life insurance Pet Insurance Employee discounts Generous paid holiday schedule, paid vacation & sick/personal days EEO: Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation DIVERSITY, EQUITY & INCLUSION: We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We’re passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) #remote About the Company: Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy. Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following: Group health coverage (medical, dental, & vision) Employee Assistance Programs Pre-tax spending accounts 401(k) plan (with company match) Company provided life insurance Pet Insurance Employee discounts Generous paid holiday schedule, paid vacation & sick/personal days EEO: Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation DIVERSITY, EQUITY & INCLUSION: We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We’re passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Posted 3 days ago

Sheridan Auto Group logo
Service Advisor
Sheridan Auto GroupNew Castle, Delaware
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Job Description

As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

At Sheridan Auto Group we strive to make every customer a customer for life.  Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.  Every employee at Sheridan Auto Group is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

What We Offer

  • Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Health and wellness
  • Flexible Work Schedule
  • Saturday Lunches
  • Discounts on products and services

Responsibilities

  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensures that the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently

Qualifications

  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre-employment background check & drug screen