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Client Service Associate-logo
Client Service Associate
Ameriprise FinancialAustin, Texas
Position Description: Step into an instrumental role. Help conduct the smooth operation of a fast-paced—and friendly—financial planning office. Work as an employee of an independent advisor franchisee with a financial advisory practice of Ameriprise Financial. Assist in daily business operations. Assist financial advisor(s) and associate financial advisor(s) in managing and organizing office workflow with an emphasis on creating and delivering a unique client experience that defines and differentiates the practice. This position will consistently follow high standards of business and professional ethics and legal and regulatory requirements when dealing with others and/or performing work activities. This role provides client relationship support through interacting directly with clients to ensure accurate account set up and through acting as a liaison to answer client questions. The role will also perform other practice management tasks relating to client service as needed. Responds to ad hoc requests, coordinates/tracks projects and/or manages business-as-usual projects such as organizing a client seminar. Responsibilities and Time Allocation – Will change over time to meet the needs of the practice and can include other duties as assigned by the advisor. Position Functions: 50% Business Management Work with home office to ensure accurate account setup and resolve issues Answer questions and provide readily available information to clients, if requested and as allowable, as it relates to servicing their accounts Maintain files and records in accordance with the records retention policy Perform other allowable duties as assigned by the financial advisor(s) and associate financial advisor(s) Provide insight and recommendations to effectively use key tools (MOD, Go Social, Advisor website, etc.) that help lead to results in practice 50% Client Care Set up and maintain client management system Call clients or prospects to set up meetings or appointments Write notes or letters to clients on personal letterhead of administrative nature only and handle client appreciation Attend and participate in client meetings if necessary Conduct transaction requests as directed by financial advisor(s) and associate financial advisor(s) Coordinate client appreciation events and seminars Answer unsolicited calls from prospects to schedule appointments or refer to advisor Key Traits of a Successful Client Service Associate/Manager: Direct attention to detail and organization Effective communication with clients and other advisors/staff Effective and efficient time management Polite and clear phone manner Ability to multi-task Ability to adhere to rules and regulations as stated and required by advisor, Ameriprise Financial Ability to support and provide guidance for compliance within the advisor’s practice Positive attitude and sincere willingness to constantly learn and grow Education and Other Designations: College degree or higher 2+ years of similar experience Already have or be able to study for and pass exams for federal and state licenses and registrations for securities, including Series 7, Series 66, and State life, accident and health insurance license At Ameriprise Financial, we’re not just in the business of helping clients with their financial goals – we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you’re motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial. This position is with an Ameriprise Financial Franchise owner. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time

Posted 4 weeks ago

Customer Service Representative-logo
Customer Service Representative
Avis Budget GroupHuntsville, Alabama
$14.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You’ll Do: This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Perks You’ll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We’re Looking For: Valid Driver’s License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Huntsville Alabama United States of America

Posted 30+ days ago

Service Center Foreman-logo
Service Center Foreman
St. MatthewsLouisville, Kentucky
Job Summary Craig and Landreth Cars - St. Matthews is seeking an experienced Service Center Foreman to join our automotive team. This full-time, hire position is responsible for managing the service technicians and overseeing the daily repair, diagnostics, and maintenance of vehicles. The successful candidate will possess excellent leadership and customer service skills and a strong knowledge of automotive systems and be able to communicate effectively with customers, staff, and colleagues. This role will help current techs diagnose and repair in service vehicles. Compensation & Benefits The position offers competitive salary and benefits package that includes health and dental insurance, paid vacation, and 401K. Responsibilities * Help hire, train, and manage a team of automotive technicians * Oversee assigned service and repair orders * Ensure proper use and maintenance of repair equipment * Develop and maintain professional relationships with customers * Provide cost estimates and other customer service-related duties * Perform quality checks on repairs and diagnose any additional service and repair needs * Implement strategies to meet service department goals * Plan and forecast technician scheduling Requirements * High school diploma or GED * 3+ years of experience as an automotive service technician * Ability to read and interpret information, such as shop manuals and other technical publications * Strong understanding of vehicle maintenance and repair processes * Excellent interpersonal and customer service skills * Leadership and problem-solving skills EEOC Statement Craig and Landreth Cars - St. Matthews is an equal opportunity employer, committed to providing a workplace free from discrimination and harassment. We abide by federal, state, and local laws, and we prohibit discrimination and harassment based on age, race, color, religion, national origin, sex, disability, sexual orientation, marital status, veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

Posted 1 week ago

Security Systems Field and Service Engineer-logo
Security Systems Field and Service Engineer
Digi Security SystemsSpringdale, Arkansas
Digi Security Systems is an industry leader in the design, installation and support of custom video surveillance, electronic access control, and intrusion detection solutions for public and private partners. We've built our reputation on innovation and reliable service, and we're known as the industry's experts. Position Overview We are seeking an experienced Field and Service Engineer to join our operations in the Northwest Arkansas area. Hourly rate for this position is dependent on experience . This person will be responsible for performing the most skilled security technician work in the service, troubleshooting, alternation and programming of all security related systems. Field Engineers, also known as Elite Resource Technicians at Digi, are service providers who support Digi's internal and external operations by providing custom programming, training, and technical advisement. This individual must have a expert background in installing and servicing Access Control, CCTV, and Burglar/Intrusion Alarm Systems and at least seven (7) years of experience working in the commercial security systems field. Main Responsibilities: Service: Responsible for the professional service of access control, CCTV, and burglar/intrusion alarm systems. Programming: Ensures project systems are programmed to the highest standard and organized to work well for the client. Often includes customized programming to meet specific Partner needs. Networking: Complete high level integration and programming of systems, using both networks and servers. Quality Control : Complete internal audits of Digi's projects, and ensures that highest standard of installation is upheld. Write course content and provide technical expertise for Digi's internal learning and development initiatives. Leadership: Provide on-the-job training and mentoring on-site to technicians on their team. Collaborate with other Elite Resources to create standard operating procedures, work exemplars, and training sessions. Communication: Respectfully communicates with all local Partner and internal staff on daily progress and all necessary information on any service call or project. Documentation: Completes project close out documentation, including as-built drawings, head end and installation quality pictures. Documents installation quality and completes all required close out documents. Benefits: 2 weeks vacation accrual rate and PTO rate 3 weeks vacation accrual rate after first year of employment 7 company-wide paid holidays throughout the year On-call bonuses 401k plan w/corporate matching structure Full health benefits offered - medical, dental and vision Included life insurance, additional available for purchase Accident/critical illness insurance available for purchase Full set of Hilti tools All hand tools and consumables paid for by company Required training/licensing paid for by company Voluntary professional development opportunities Company laptop, company phone, uniforms and gear Company vehicle or personal vehicle allowance Yearly stipend for steel-toed boots and work pants Great opportunities for bonus pay Physical Requirements: Ability to lift/move equipment and tools weighing up to 50 lbs. Ability to work from ladders or man lifts at extended heights. Must be able to differentiate colors. Must be comfortable standing for long periods of time and complete overhead work for long periods of time. Must have a current, valid driver's license in the state of which you are applying and have the ability to meet our company driving standards. Disclaimer: This job description is not all encompassing of job responsibilities and is not in any way a binding document. It does not affect the at will nature of employment at Digi Security Systems.

Posted 2 weeks ago

Customer Service Representative-logo
Customer Service Representative
HCC Service CompanyWarwick, Rhode Island
As the nation’s original travel insurance comparison site, InsureMyTrip, a member of the Tokio Marine HCC group of companies, has over 20 years of experience connecting travelers with the best trip policy. Additionally, Providence Business News named InsureMyTrip a 2023 Top Workplace Winner! InsureMyTrip is looking for a Travel Insurance Agent in the Customer Care Department. As the primary contact, the Travel Insurance Agent helps customers by educating and navigating them through the many travel insurance plans offered by IMT. $21/Hour starting pay Casual dress environment Eleven company-paid holidays plus 20 PTO days 401(k) Retirement Plan with 6% company match Available health, dental, and vision insurance plans The Adventure Ahead: Provides sales and service to customers calling in (No cold calling) Determines the customer’s needs and recommends the appropriate plans available by asking questions and conversing with customers Processes changes to existing policies Remains knowledgeable on updated products, services, and procedures Skills and Experience Needed: High School degree/GED Two years of Customer Service experience Ability to obtain a Property & Casualty Producer’s license in state of residence within 6 weeks of hire (company paid) Dependable and able to work evenings and Saturdays Excellent verbal and written communication skills with the ability to converse with a diverse customer base InsureMyTrip is an equal-opportunity employer. If your experience aligns with the listed requirements, please apply! #Hybrid #LI-KP1 #INDWT

Posted 1 week ago

Nissan Service Technician-logo
Nissan Service Technician
Underriner AutomotiveEugene, Oregon
Job Summary: We are looking for a Nissan Service Technician to join our growing team in The Dalles OR ! The right candidate will have a strong service technician background and preferably be ASE certified. The day-to-day duties include performing work on specific repair orders and diagnosing what repairs need to be done. Benefits Sundays Off Competitive Pay 100% Employee paid medical premium Room for Advancement and career growth Medical/Dental/Vision Industry Training 401K Flex Spending Account Employee Discount Program on Service, Parts and Vehicles Responsibilities Perform work specified on the repair order with efficiency and in accordance with dealership Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc. Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs Execute repairs under warranty to manufacturer specifications Qualifications 2+ years of Service Technician experience preferred High school diploma or equivalent B level qualifications, including Diagnostic, Electrical and Engine Repair Dexterity, requiring a steady hand, excellent hand-eye coordination Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment Excellent customer service skills and basic computer competencies Positive, friendly attitude, along with an eagerness to improve Enjoy working in a dynamic environment Teammate with ability to collaborate with others effectively Ability to learn new technology, repair and service procedures and specifications Valid driver's license and clean driving record About Us: Our family has been in the automotive business for nearly 80 years. The Whitaker / Selover / Underriner brand is four generations strong and, since our opening day in Montana in 1944, we have taken pride in being supportive of our team members, as well as local organizations in and around our communities. Each generation has added to our success, growth and ways we give back to our communities. In 2014, we expanded into Washington adding Walla Walla Valley Honda and its community to our Automotive Family. Recently we were pleased to announce the addition of The Dalles, Oregon’s Ford and Nissan dealerships. We are driven to grow and establish strong roots in every community we serve. It's what our family legacy is built on, and why our values remain Family, Community, Integrity, Passion, and Accountability. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 6 days ago

John Deere Field Service Technician-logo
John Deere Field Service Technician
C & BCulbertson, Montana
C & B Operations, LLC is a progressive family-owned company that has grown over 35 years to include thirty-six John Deere dealerships in six states. We currently have an opening at our state of the art, new shop for a Field Service Technician at our John Deere dealership located in Culbertson, Montana. A Field Service Tech at C & B will be responsible for performing repairs to equipment at customer and company locations and installing new equipment and component parts and perform standard work assignments, with minimal to no direct supervision, in accordance with customer and company needs. This position is assigned a company service truck and may be dispatched from home or company shop locations. Essential Duties: Performs advanced diagnostics and repairs on agricultural farm equipment or outdoor power equipment at a customer’s location or jobsite Uses test equipment to analyze, evaluate and locate problems. Confer with customer and/or supervisor or make independent on the job decisions when necessary Participates in training programs required for the development of skills and knowledge Completes all job notes and forms required in conjunction with work assignments Writes service reports at jobsite; keeps accurate time on job and turns in cards in a timely manner Reports in complete detail as above regarding warranty situations completed Maintains current product knowledge of John Deere and competitive products Ensures accuracy of work orders by charging parts and labor to proper work order segment Maintains condition of vehicles, inventory, tools, and equipment Conducts work in the presence of customers in a manner which will retain an excellent opinion of the company and the Service Department Follows all safety procedures and guidelines and works in a safe manner Qualifications: Associates or better in Diesel Technology or Certificate in Diesel Technology preferred but not required Experience with computers a plus Ability to meet physical demands and duration of physical exertion generally required to perform tasks in support of all job functions, for example - sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling Experience performing troubleshooting, diagnostics and repairs to agriculture, construction, off-road or heavy equipment or other similar equipment Experience using test equipment and tools to analyze, evaluate, locate and repair problems May require overtime work or overnight travel to jobsites and be available to provide service to customers Valid Driver’s License and a safe driving record Benefits: Qualified applicants must be able to successfully complete a pre-employment drug test and background check. C & B Operations, LLC is a drug-free workplace. Competitive pay based on your experience Excellent benefits including – Medical, Dental, Vision, and Accident Insurance, Short-Term Disability, Life Insurance, 401K with Company Match starting immediately, generous parental leave for both moms & dads, and much more. Progressive Paid Time Off and Paid Holidays – starting at 3 weeks of PTO in the first year. Opportunities to grow – We love to promote within and have excellent training programs available to prepare you on-the-job and for your future with us. Make an impact – You will participate in our annual Community Impact Day where we give back to the communities where we work and live. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws. Apply today at cbequipment.com/careers to find out more about this exciting opportunity!

Posted 30+ days ago

Service Manager-logo
Service Manager
Trek Retail CorporationBeaverton, Oregon
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Location Trek Store Beaverton Summary Job Description As Service Manager, you’ll be the operations lead for your store’s Service Center—and you’ll be the one who’s ultimately accountable for all decisions relating to workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience. You’ll be the primary service advisor at the shop, integrating the sales and service experience, while holding your team accountable for delivering Trek’s signature hospitality. That means you’ll need to be a great communicator and leader who knows how to get the best out of your colleagues. You’ll train your team, engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, ensure a clean and efficient department and take an active lead in ensuring the right bikes are built and delivered to the sales floor and your customers. Excellent communication skills are a must, as you will manage all communication from the Service Department to customers and write more than 50% of the work orders for the shop. This role is right for someone with high energy and a constant learning engine who can see the forest and the trees. You’ll be challenged to develop your employees, find efficiencies by reviewing service reports, and anticipate your shop’s needs so both the service and sales teams are set up for success. What you’ll bring to the team A positive, pitch-right-in attitude and motivation to help every customer find what they need Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days Great leadership skills and the ability to motivate and develop future leaders Ability to plan effectively and stay a step ahead of your shop’s needs 3+ years of bicycle service center experience A commitment to delivering the best possible experience for every customer An active learning engine and willingness to attend Trek Service classes in Waterloo, WI Proactive approach to staying up to date on industry changes and trends Compensation Range Hourly Rate $20.00 - $28.00 Trek Benefits • Flexible and fun company culture • Competitive health care • PPO & HDHP medical plan options, Dental insurance, Vision insurance • Flexible Spending Accounts (FSA) • Free life insurance & optional term life insurance • Competitive vacation package • 401(k) with match and Employee Stock Ownership Plans (ESOP) • 12 weeks of maternity leave with 100% pay • Paid company holidays • Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) • Employee discounts on all product • Deep partner retail discounts We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

Posted 1 week ago

Sales & Service Representative-logo
Sales & Service Representative
MRC Global USVa, Virginia
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & Service Representative creates and/or enter quotes, process customer orders, and resolve customer issues. The Sales & Service Representative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance. Key Duties & Responsibilities Individual must be able to perform the essential duties with or without reasonable accommodation. Respond to customer requests for quotes by sourcing products from existing Company inventory or buying them externally. Build quotes that simultaneously create value for the customer and profitability for MRC Global. Identify and actively pursue sales opportunities to contribute to overall sales growth. Ability to proactively engage with customers and utilize product knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth. Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers’ orders, create vendor purchase orders (PO), and perform other tasks related to customer needs. Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs. Verify the on-time shipping/delivery status of pending inbound and outbound shipments; communicate status proactively with the customer and adjust product sourcing efforts if needed. Proactively respond to customers’ needs and concerns with options by using a problem-solving approach. Validate that products specified in customers’ quote requests are permitted per their respective approved manufacturer’s list (AML) or other customer-provided specifications. Reference customer processing guides and other tools/resources to maintain familiarity with customer preferences/processes. Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs. Communicate responsively and professionally with customers, suppliers, and coworkers to execute all main steps of the order process. Required Experience One (1) or more years’ experience in a dedicated customer-facing role, inside sales, and/or warehouse services. OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor’s degree, preferably with studies in industrial or sales. Skills & Abilities Competent in the use of computers and software applications. Ability to communicate and promote ideas and transfer detailed knowledge to others. Ability to effectively present information in one-on-one and small group situations. Attention to detail. Works with a sense of urgency. Working Conditions Frequent driving/traveling. Able to interact with others frequently . Most work is performed at a desk or in front of a computer. Able to sit/stand for long periods of time . For additional position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice

Posted 5 days ago

Service Technician-logo
Service Technician
Nissan 112Patchogue, New York
Nissan 112 is a premier company for New and Quality Pre-Owned automobiles in Long Island. We pride ourselves in delivering a truly outstanding experience to our customers at all levels and across all departments. Our employees work hard to ensure our customers are dealt with honestly, in a straightforward manner, professionally, and courteously. We know how to value our human capital and give every employee the opportunity to grow. Benefits offered Medical insurance Dental insurance Vision insurance 401(k) retirement plan Paid time off Employee discounts Responsibilities Perform work specified on the repair order with efficiency and in accordance with dealership Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc. Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs Execute repairs under warranty to manufacturer specifications Qualifications 2+ years of Service Technician experience preferred High school diploma or equivalent, ASE Certification required B level qualifications, including Diagnostic, Electrical and Engine Repair Dexterity, requiring a steady hand, excellent hand-eye coordination Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment Excellent customer service skills and basic computer competencies Positive, friendly attitude, along with an eagerness to improve Enjoy working in a dynamic environment Teammate with ability to collaborate with others effectively Ability to learn new technology, repair and service procedures and specifications Valid driver's license and clean driving record We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 6 days ago

GUEST SERVICE ASSOCIATE-Store 83-logo
GUEST SERVICE ASSOCIATE-Store 83
United Dairy FarmersCincinnati, Ohio
Position Title: Guest Services Associate Reports to: Store Manager Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift Pay Range: $12.50/hour - $14.50/hour NOTE: You must be at least 16 years old to work at United Dairy Farmers. Position Description: The primary responsibility of a Guest Services Associate at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled). The Guest Services Associate is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Essential Functions: · Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. · DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. · Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. · Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. · Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. · Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. · Reporting: Accurate completion of time records and the Customer First Document. · Other duties as assigned by Management Minimum Requirements: · Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. · Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. · Ability to understand operating instructions for store equipment and to operate all store equipment. · Ability to prepare DipSide items using supplies located in the dip cabinets. · Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. · Ability to recognize numbers, count and do arithmetic well enough to complete required records. · Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. · Ability to clean counters and other surfaces. · Ability to tolerate exposure to temperatures as low as –30 degrees Fahrenheit for at least 2 minutes. · Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes. · Ability to raise at least 10 pounds from floor level to a height of 5 feet. · Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).

Posted 30+ days ago

Guest Service Representative-logo
Guest Service Representative
Wurzak Hotel GroupPhiladelphia, Pennsylvania
Position Summary The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. Must be able to have flexibility with schedules and be able to work both AM and PM shifts. Must be able to work weekends and holidays as business demands require. The Front Desk Agent greets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. Complies with all guest service basics such as uniforms, name tags and proper guest greetings. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner. Essential Functions Process guest check-ins and room assignments following the hotel’s rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible. Process check-in/check-out and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures. Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with check cashing, safety boxes, additional guest room keys, transportation, etc. If necessary, walk guests in a professional and courteous manner and in compliance with policies, procedures and brand stands. Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures. Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. On time and at work when scheduled and in proper uniform. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Consistent professional and positive attitude and actions when communicating with guests and associates. Ensure maintenance problems are promptly reported through proper channels. Comply with all company policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager/supervisor before leaving work area for any reason. On time and at work when scheduled, and in proper uniform. Attend department meetings as scheduled. Respond to guest requests, concerns and problems to ensure guest satisfaction. Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken. Any other tasks/duties as requested by management. Qualifications The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. Education and Experience High school education or equivalent experience. One to two years of customer contact experience. Guest service, basic accounting, and familiarity with hospitality industry practices preferred. Skills and Abilities Ability to understand and provide friendly guest service. Ability to correctly process check-ins and check-outs, answers questions, and resolves guest requests in compliance with policies and procedures, brand standards, and federal, state and local regulations. Ability to processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures. Ability to compile facts/figures in a timely manner, identify and investigate issues, and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate a computer, calculator, phone and other office equipment. Attention to details with good organizational and efficient time management skills. Consistently professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient and simultaneously handling competing and changing priorities. Ability to satisfy the legal requirements for employment within the jurisdiction. Working Conditions & Physical Effort Work is normally performed in an interior hotel environment. While performing job duties, the associate speaks, listens, completes documents, processes requests and operates office equipment such as a telephone, calculator, computer, copier and fax. Physical requirements include extended periods of standing and/or walking, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 pounds. The job requires close vision with or without corrective lenses. This position may be required to operate a motor vehicle. Our Perks Competitive Salary Paid Time Off Medical, Dental, Vision health insurance Robust supplemental insurance for Life, AD&D, Pets, legal and more Wellness programs for mental, physical, and financial wellness Hotel and travel discounts Generous retirement/401k benefits Education and professional development Who we are Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies. Find out more about us on our website or click here to visit our Linkedin page! WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone’s race, gender, disability, or any other basis protected under federal, state, or local laws.

Posted 5 days ago

Service Technician-logo
Service Technician
Riverview Automotive GroupMcKeesport, Pennsylvania
Riverview Chevrolet is currently looking for a Service Technician to join our fast growing team! Job Summary: The responsibilities of a Service Technician include diagnosing, maintaining, and repairing customer vehicles in a timely manner. Who We Are: Riverview Chevrolet is committed to providing our customers very exceptional service while also giving you opportunities to develop and enjoy a balanced work life career. When you put your talent toward this industry, you deserve to get just as much as you give and we can make that happen. A career as an automotive technician can provide many advantages and benefits to help you live life on your terms and achieve life goals. In today's job market automotive technicians are in high demand so choosing this career path will allow you many opportunities for employment and success. Come join a very fast growing team and develop skills to launch a career path that will allow many lifelong successes. Automotive Technicians are highly trained and very technical careers and we can get you to the level where you can enjoy great success. Riverview Chevrolet can provide you with a fresh start that can help you speed your career path to success. Benefits: Competitive Pay Health Insurance Life Insurance PTO Vision Dental 401(K) Uniforms Growth Opportunities Company Pays for State Inspection and Emissions Testing Company Pays for ASE Certifications 100% Company Match for Technician Excellence at GM Stores Compensation: $25 - $40 flat rate with tier bonus programs weekly professional development programs Service Technician Responsibilities: Perform work specified on the repair order with efficiency and in accordance with dealership in a highly professional timely manner Test drive vehicles, and accurately test components and systems, using specific diagnostic tools and specialty electronics service equipment Diagnose, maintain, and repair vehicle automotive systems and computer modules Communicate directly with the Service Advisor so that customers can be informed if any additional maintenance or service recommendations are needed Provide estimates of projected time needed for additional repairs and discuss future repairs that may evolve after inspecting vehicles. Execute repairs under warranty to manufacturer specifications with detailed description and proper documentation and coding Service Technician Requirements: High school diploma or equivalent At least 2 years of experience as an auto technician State Inspection and Emissions licenses Knowledge in all aspects of automotive repair and maintenance with high attention to detail Fast, eager learner and team player with good professional attitude Excellent written and verbal communication skills Strong customer service skills Computer skills and willingness to learn new problems Ability to operate electronic diagnostic equipment Responsible with customers vehicle and clean driving record with a valid driver’s license attentive to surroundings and perceptive to possible vehicle issues that can be detected EEO Statement Riverview Auto Group INC. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Posted 30+ days ago

Automotive Service Technicians - ALL Levels-logo
Automotive Service Technicians - ALL Levels
Pinellas DivisionPinellas Park, Florida
Automotive Service Technicians Needed at Crown Eurocars! Crown Automotive Group is the ONLY Automotive Dealer in Pinellas County named a Tampa Bay TOP Workplace! Our employees have honored us with this distinction FIVE YEARS IN A ROW! We are family at Crown and we strive daily to ensure our employees are proud to work here! Crown has been a family-owned and operated business since 1969 with dealership locations in the Tampa Bay and Tallahassee areas, as well as additional locations in Tennessee and Ohio. APPLY NOW ONLINE and/or contact our Service Manager, Frank Caporicci, directly : fcaporicci@crowncars.com Our Service Bays offer Air Conditioned, State-Of-The-Art comfort . In addition, ALL of our Service Facilities include a team of PROFESSIONALS who are knowledgeable, personable and customer-service oriented! See some of the benefits we offer below : SIGNING BONUS (UP TO $10,000 FOR QUALIFIED TECHNICIANS)! Flexible work week schedules available Salary-based pay plans available with bonuses HIGHEST FLAT-RATE Pay plans in the area Paid Time Off (PTO) Up to 28 paid days off per year for tenured employees Low cost / TOP Rated employee medical, dental and vision insurance Short- and long-term disability coverage Life insurance Flexible spending accounts 401k w/ company match PLUS... The stability of an established company Plenty of work with an expanding customer base Paid factory training and certifications Advancement opportunities including a Technician Career Pathway Opportunities to serve your community Basic credentials for the Automotive Service Technician position include: Automotive service technician experience Commitment to be the best automotive service technician in the business Devotion to your work as a career Ability to work on your feet for extended periods Ability to lift at least 50 lbs. Manufacturer and/or ASE certifications, a plus Automotive technical school graduate, a plus If you are committed to providing top-quality automotive service and would like to build a rewarding career as a member of the Crown family, apply online or reach out to our service manager today. Thank you for your interest in joining the Crown Team of Service Technician Professionals! EOE/DFWP At Crown Automotive Group, our culture is defined by our unwavering commitment to being 'Employee Centric'. We prioritize the well-being, growth, and happiness of every member of our team, because we understand that our employees are the driving force behind our success. With a focus on transparency, collaboration, and respect, we foster an environment where every individual feels valued, supported, and empowered to thrive. Join us and become part of a company culture where your voice is heard, your ideas are valued, and your potential is limitless. We are an Equal Opportunity Employer and a Drug Free Workplace

Posted 4 days ago

Quick service Technician-logo
Quick service Technician
Colonial Automotive GroupActon, Massachusetts
Job Summary: Colonial Chevrolet of Acton is seeking a skilled and experienced Quick Service Technician to join our team in providing top-notch automotive services to our valued customers. This full-time position will be responsible for performing a variety of quick service tasks on vehicles, including oil changes, tire rotations, filter replacements, and other minor repairs. The ideal candidate is self-motivated, detail-oriented, and passionate about delivering excellent customer service. Sign on Bonus up too $2000 Compensation & Benefits: This is a full-time position with compensation ranging from $18 to $27 per hour, paid weekly. As a full-time employee, you will also be eligible for our comprehensive benefits package, which includes health and dental insurance, 401(k) , paid time off, and employee discounts on vehicle purchases, parts, and services. Responsibilities: - Perform quick service tasks, including but not limited to oil changes, tire rotations, brake inspections, and filter replacements, on a variety of vehicles - Follow all safety procedures and guidelines while working on vehicles - Diagnose and troubleshoot minor vehicle issues - Keep a clean and organized work area - Communicate with service advisors and customers to explain vehicle issues and recommendations for repairs - Complete repair orders and maintain accurate records of services performed Requirements: - High school diploma or equivalent - Previous experience as a quick service technician or similar role is preferred - Must have valid driver's license and clean driving record - Strong attention to detail and ability to multitask - Team-oriented mindset with excellent customer service skills - Ability to work in a fast-paced and dynamic environment EEOC Statement: Colonial Chevrolet of Acton is an equal opportunity employer and is committed to creating a workplace that respects and values diverse backgrounds, life experiences, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are proud to be an inclusive company where everyone is welcome and encouraged to bring their whole selves to work.

Posted 3 days ago

Meat Service Clerk-logo
Meat Service Clerk
Your Next CareerChino, California
Meat Service Clerk main focus will be delivering great customer service to secure store's financial success. Meat Service Clerk will work with management and all other associates to ensure meat cases are well-stocked with fresh, high quality beef, pork, poultry, and seafood products for our customers, according to company standards. “Superior will not inquire about or seek information about applicant’s criminal history until after a conditional offer of employment has been made to the applicant." Range: $16.50 to $19.00 TO VIEW THE APPLICANT NOTICE ABOUT YOUR PERSONAL INFORMATION CLICK THE LINK BELOW. https://superiorgrocers.com/about-us/privacy-disclosure/

Posted 30+ days ago

Commercial HVAC Service Tech II-logo
Commercial HVAC Service Tech II
LONG Building TechnologiesLittleton, Colorado
Description Position Purpose As a LONG Service Technician II, you will independently manage the maintenance, troubleshooting, repair, and installation of commercial HVAC systems, handling more complex tasks with a greater level of responsibility. You will partner with more experienced technicians on advanced tasks according to LONG service procedures. Though you will be joining an existing team of Service Technicians, you will work autonomously, effectively managing your time and responsibilities. A company vehicle, mobile phone, and clothing are provided to ensure you are well equipped for the job. Your focus will be on performing moderately difficult maintenance tasks including troubleshooting and repairing customer HVAC equipment while providing excellent customer service resolving HVAC system issues. Pay Range : $38 - $51 per hr. plus potential profit share. Benefits Medical, Dental and Vision Insurance, Voluntary Life Insurance, Voluntary Accident and Critical Care Insurance, Basic Life, Short-Term and Long-Term Disability, Employee Assistance Program (EAP), 401(k) with Employer Matching contributions, Profit Sharing/Bonus/Commission Program as applicable, Paid Time Off, Paid Community Service Day, 8 Paid holidays, Tuition Reimbursement, Pet Insurance, Legal and IDShield are offered to eligible employees. Essential Duties and Responsibilities To perform this job successfully, you must be able to perform each essential duty satisfactorily. Other duties or tasks assigned as required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions of this position include but are not limited to: Perform moderately difficult troubleshooting on commercial HVAC systems, refrigeration systems, economizer, VAV box, fan powered box, and pneumatic controls while working independently. Perform advanced and rapid maintenance tasks on commercial HVAC systems as needed according to LONG’s Service Procedures. Oversee small HVAC installations projects. Train and mentor Apprentices’ and Tech I’s. Complete moderately difficult installation tasks on commercial HVAC equipment using copper and steel piping, sheet metal ducting, equipment hanging, crane direction and equipment start-ups. Regularly attend and complete any assigned training courses while making steady progress towards Service Technician III. Promptly and accurately complete all required paperwork while on the job. Deliver outstanding customer service by greeting customers upon arrival at job sites, confirming satisfaction before departing, and consistently representing the company with professionalism. Commitment to adhering to safety regulations and procedures to ensure a safe working environment for oneself and others while performing HVAC tasks. Capability to work in confined or tight spaces such as mechanical rooms for installation and repair tasks. Other duties as assigned. Qualifications 4+ years working experience with commercial HVAC systems Valid CFC Refrigeration certificate Advanced understanding of commercial heating, ventilation, air conditioning, or electrical systems. Knowledge of energy efficiency practices and regulations Ability to work after-hours when needed. This position requires the ability to drive a company vehicle safely and legally. Advanced oral, written, interpersonal communication skills, customer service skills, and excellent documentation and organizational skills. Moderate proficiency with Microsoft Office programs (Word, Outlook, Excel) and able to learn additional computer software quickly. Preferred Qualifications No candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you! Physical Requirements This position may involve standing for extended periods and working in tight spaces. This position may require lifting to 75 lbs. from floor to countertop and countertop to floor. This position may require climbing ladders and the ability to function at heights. This position requires the use of personal hand tools. Environment Inside and outside work environment Hazards High precarious places General construction worksite hazards Working in inclement weather conditions Competencies To perform this position successfully, an individual must display the following qualities. LONG expects its employees to understand and meet customer needs, collaborate effectively with colleagues, manage potential hazards and risks, and engage with and contribute to the community. These values are part of our core values used as performance metrics and are integral to company culture. LONG Building Technologies, Inc. is a leading provider of HVAC equipment and contracting services, serving commercial clients. With a strong commitment to quality and customer satisfaction, we pride ourselves on delivering innovative solutions and exceptional service. Our company operates in an environment where unions play a significant role, ensuring fair labor practices and adherence to industry standards. At LONG Building Technologies, we don’t just accept difference - we celebrate it, and we thrive on it for the benefit of our co-workers, our customers, and our company. We are proud to be an equal opportunity employer and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. LONG Building Technologies, Inc. is an Equal Opportunity Employer.

Posted 1 week ago

Retail Customer Service-logo
Retail Customer Service
EZCORPColorado Springs, Colorado
Address: 484 N. Murray Colorado Springs, Colorado 80916 Brand: EZPawn Pay range is based on experience from $15.00 per hour to $16.50 per hour. We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance * Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans, and extensions Performing opening and closing store duties Requirements for the Customer Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Work well independently and as member of a team Ability to multitask Able to pass a criminal background check and drug test Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus *No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

Posted 5 days ago

Service Technician-logo
Service Technician
Bellingham Chevy & Nissan StoresSeattle, Washington
Job Summary: We are looking for a Service Technician to join our growing team! The right candidate will have a strong service technician background and ASE certified. The day-to-day duties include performing work on specific repair orders and diagnosing what repairs need to be done. Benefits Competitive Pay Health Insurance PTO & Sick Leave 401(K) Vacation Career opportunities Responsibilities Perform work specified on the repair order with efficiency and in accordance with dealership Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc. Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs Execute repairs under warranty to manufacturer specifications Qualifications 2+ years of Service Technician experience preferred High school diploma or equivalent, ASE Certification required B level qualifications, including Diagnostic, Electrical and Engine Repair Dexterity, requiring a steady hand, excellent hand-eye coordination Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment Excellent customer service skills and basic computer competencies Positive, friendly attitude, along with an eagerness to improve Enjoy working in a dynamic environment Teammate with ability to collaborate with others effectively Ability to learn new technology, repair and service procedures and specifications Valid driver's license and clean driving record COMPANY BLURB We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 1 week ago

Automotive Service Advisor-logo
Automotive Service Advisor
Murgado Automotive GroupEdison, New Jersey
Bentley Edison, part of the prestigious Murgado Automotive Group, is a premier destination for Bentley enthusiasts and luxury vehicle aficionados. We are renowned for delivering world-class service and upholding the highest standards of automotive excellence. Join our elite team and be part of a legacy of automotive excellence. Position Overview: We are seeking an experienced and dedicated Automotive Service Advisor to join our team. As a Service Advisor, you will be the key liaison between our clients and our service team, ensuring that each customer receives exceptional service and their Ferrari vehicles are maintained to the highest standards. Key Responsibilities: Greet customers promptly and courteously, addressing their service needs and concerns. Conduct thorough vehicle inspections and consultations to determine service requirements and provide accurate estimates. Prepare and present detailed repair orders and service recommendations to clients, explaining the scope of work and associated costs. Coordinate with technicians and service staff to ensure timely and efficient completion of all service work. Manage customer expectations and maintain clear communication throughout the service process. Handle customer inquiries, complaints, and follow-ups with professionalism and a focus on customer satisfaction. Maintain up-to-date knowledge of Ferrari vehicles, service techniques, and industry trends. Ensure all service documentation is completed accurately and in a timely manner. Strive to achieve service department goals and contribute to overall customer satisfaction. Qualifications: High school diploma or GED required; automotive service or business management degree preferred. Previous experience as an automotive service advisor, preferably in a luxury or high-performance dealership, is highly desirable. Strong knowledge of automotive systems, repair procedures, and service operations. Excellent interpersonal and communication skills with a focus on customer service. Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. Proficiency with service management software and Microsoft Office applications. Strong organizational skills and attention to detail. Valid driver’s license and a clean driving record. Benefits: Competitive salary and performance-based incentives. Comprehensive health, dental, and vision insurance. 401(k) plan with company match. Paid time off and holidays. Ongoing training and professional development opportunities. Employee vehicle purchase plans. Work in a state-of-the-art facility with a dynamic and supportive team. Access to the latest Ferrari models and cutting-edge technology. How to Apply: If you are a dedicated automotive professional with a passion for luxury vehicles and exceptional customer service, we encourage you to apply. Please submit your resume and a cover letter detailing your experience and qualifications. Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status. We are an employer who participates in the E-verify program with the Department of Homeland and Security.

Posted 3 weeks ago

Ameriprise Financial logo
Client Service Associate
Ameriprise FinancialAustin, Texas
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Job Description

Position Description:
Step into an instrumental role. Help conduct the smooth operation of a fast-paced—and friendly—financial planning office. Work as an employee of an independent advisor franchisee with a financial advisory practice of Ameriprise Financial. Assist in daily business operations. Assist financial advisor(s) and associate financial advisor(s) in managing and organizing office workflow with an emphasis on creating and delivering a unique client experience that defines and differentiates the practice. This position will consistently follow high standards of business and professional ethics and legal and regulatory requirements when dealing with others and/or performing work activities. This role provides client relationship support through interacting directly with clients to ensure accurate account set up and through acting as a liaison to answer client questions. The role will also perform other practice management tasks relating to client service as needed. Responds to ad hoc requests, coordinates/tracks projects and/or manages business-as-usual projects such as organizing a client seminar.

Responsibilities and Time Allocation – Will change over time to meet the needs of the practice and can include other duties as assigned by the advisor.

Position Functions:

50% Business Management

  • Work with home office to ensure accurate account setup and resolve issues

  • Answer questions and provide readily available information to clients, if requested and as allowable, as it relates to servicing their accounts

  • Maintain files and records in accordance with the records retention policy

  • Perform other allowable duties as assigned by the financial advisor(s) and associate financial advisor(s)

  • Provide insight and recommendations to effectively use key tools (MOD, Go Social, Advisor website, etc.) that help lead to results in practice

50% Client Care

  • Set up and maintain client management system

  • Call clients or prospects to set up meetings or appointments

  • Write notes or letters to clients on personal letterhead of administrative nature only and handle client appreciation

  • Attend and participate in client meetings if necessary

  • Conduct transaction requests as directed by financial advisor(s) and associate financial advisor(s)

  • Coordinate client appreciation events and seminars

  • Answer unsolicited calls from prospects to schedule appointments or refer to advisor

Key Traits of a Successful Client Service Associate/Manager:

  • Direct attention to detail and organization

  • Effective communication with clients and other advisors/staff

  • Effective and efficient time management

  • Polite and clear phone manner

  •  Ability to multi-task

  • Ability to adhere to rules and regulations as stated and required by advisor, Ameriprise Financial

  • Ability to support and provide guidance for compliance within the advisor’s practice

  •  Positive attitude and sincere willingness to constantly learn and grow

Education and Other Designations:

  • College degree or higher

  • 2+ years of similar experience

  • Already have or be able to study for and pass exams for federal and state licenses and registrations for securities, including Series 7, Series 66, and State life, accident and health insurance license

At Ameriprise Financial, we’re not just in the business of helping clients with their financial goals – we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you’re motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial.

This position is with an Ameriprise Financial Franchise owner.

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full-Time/Part-Time

Full time