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Food Service Worker
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Job Description
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary:Cafe
Per Diem
The Food Service Worker performs a variety of functions related to the safe assembly, distribution, and service of food for hospital patients, visitors, and staff.
Does this position require Patient Care?
No
Essential Functions:
Attends department meetings, monthly in-services, and training classes as assigned.
Anticipates and meets customer needs, taking appropriate steps to rectify issues.
Maintains cleanliness of work areas and sanitation of department equipment.
Demonstrates a positive and friendly attitude.
Adheres to all HACCP standards.
Alerts supervisor to any concerns, discrepancies, or product shortages.
Actively supports and upholds department goals to maintain or improve operations and customer satisfaction.
Works in various cafeteria and kitchen positions, setting up and stocking food stations for meal service.
Assembles meals and serves food and beverages to retail customers.
Cleans stations, equipment, and floors at the end of each meal.
Operates dish machines, trash compactors, and mops floors as required.
Prepares additional food items for cafeteria operations.
Regularly works on sanitation projects assigned by the manager.
Assists with training of new employees as well as cross-training of fellow employees.
Qualifications
Education
High School Diploma or Equivalent preferred
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Experience
Knowledge, Skills and Abilities
- Staff adheres to all I C.A.R.E. Standards.
- Must be able to read menu items in English (exception is the pot-washer position).
- Must be able to communicate in English (exception is the pot-washer position).
- Must be able to juggle multiple tasks in a fast-paced environment.
- Work requires ability to push trucks and carts with food and supplies.
Additional Job Details (if applicable)
Physical Requirements
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)
- Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Climbing Occasionally (3-33%)
- Balancing Frequently (34-66%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Occasionally (3-33%)
- Reaching Occasionally (3-33%)
- Gross Manipulation (Handling) Frequently (34-66%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$18.10 - $21.23/Hourly
Grade
SF1100
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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