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Workforce Development & Continuing Education Aide
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Job Description
Details:
Location:
CT State Naugatuck Valley750 Chase Pkwy, Waterbury, CT 06708This position is not remoteFor more information about CT State Community College and the campus please visit Home - CT State
CT State Community College Mission:
Connecticut State Community College provides access to academically rigorous and innovative education and training focused on student success. The college supports excellence in teaching and learning, makes data-informed decisions, promotes equity, and advances positive change for the students, communities and industries it serves.
CT State Community College Vision:
Connecticut State Community College is recognized for exceptional student success, educational leadership and transformative collaboration with business and industry, government, educational and key stakeholders while advancing diverse opportunities for Connecticut’s citizens and communities.
CT State Community Equity Statement:
Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.
Anticipated Start Date:
November 2025
Position Summary:
The Workforce Development & Continuing Education Aide performs a full range of operations and administrative tasks in support of the workforce development and continuing education department which includes customer service (phone, written, email, walk-ins); registration of students; completion certificate generation; processing requisitions and supply orders; textbook inventory, purchases and communication with the bookstore; student verification requests; registration for the motorcycle basic rider program within the Workforce Development and Continuing Education department at a two-year Connecticut Community College for noncredit programs.
Example of Job Duties:
Under the direction of the Campus Director of Workforce Development and Continuing Education or other administrator, the Workforce Development & Continuing Education Aide is responsible for effective performance in these essential duties:
- Motorcycle program registration and management
- Employee Training program registration and management
- Certificates for program completions and duplicates as requested
- Customer service to the public and department support – phone/email/walk-ins
- Textbook ordering, coordination with bookstore and program coordinators
This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description.
Minimum Qualifications:
Associate's degree in an appropriately related field; or a combination of education, training and experience which would lead to the competencies required for successful performance of the position’s essential duties.
Incumbents are required to have demonstrated advanced knowledge and abilities in the following:
- Digital literacy, phone etiquette and technology experience.
- Attention to detail, ability to learn new technology systems and software including Microsoft Office.
- Team player who supports department initiatives and employees.
- Resourceful, responsible, reliable and disciplined work ethic.
- Ability to interface with all campus populations, faculty, community and students.
Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. They are expected to have excellent interpersonal oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams etc.).
Preferred Qualifications:
- Experience in Customer Service
- Experience with general office duties, including filing, record-keeping, data entry, and preparing correspondence.
Salary:
$34.06 hourly.
Application Instructions:
To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume.
Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable. To apply via our website, visit www.ct.edu/hr/jobs.
Background Screening:
All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.
Continuing Notice of Nondiscrimination
CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a-80(b) or 46a-81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups.
For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact: John-Paul Chaisson-Cardenas, Vice President for Diversity, Equity, and Inclusion, CT State Community College, 185 Main Street, New Britain, CT 06051, 860-612-7056 or jp-cardenas@ct.edu.
CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.
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