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Customer Education And Enablement Manager-logo
Customer Education And Enablement Manager
NICE SystemsSandy, UT
At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Customer Education and Enablement Manager Customer Education and Enablement is an implementation offering that provides a comprehensive level of engagement to our customers. We tailor each customer's onboarding and enablement experience to reflect their specific business need. We facilitate education sessions, help manage the change to our software, smooth the transition between departments, and continue building on the partnership our sales and implementation teams have established. With each engagement we seek to provide the right product knowledge to the right people at the right time. The Customer Education and Enablement Management provides remote consultation, guidance, and training prior to, during, and after project go live. We work closely with site admins, managers, supervisors & agents to understand exactly where their pain points are (or where they are going to be), and then partner with them until they demonstrate proficiencies in all areas of the platform. Our customers will not transition out of onboarding until the Customer Education and Enablement Manager has signed off that these proficiencies have been demonstrated. Client interaction will be done over the phone and/or via virtual meeting platforms, with face-to-face meetings as deemed necessary and/or appropriate, as may be outlined in the customer's contract. The Customer Education and Enablement Manager will work both independently and in concert with the Professional Services, Technical Services and Education Services teams. Together, these teams are responsible to ensure both customer longevity and systematic growth. The Customer Education and Enablement Manager is also an organizational leader and is expected to serve as a mentor and coach for junior staff. What You Will Do: Become intimately familiar with a customer's contact center and business to become the trusted advisor to the customer through their NICE education and onboarding process. Set and manage customer expectations and ensures education and onboarding goals align with customer goals/KPIs. Create education/onboarding plans for customers and executes on those plans. Provide initial assessment meetings and possibly onsite visits to coordinate and conduct training and consulting, as appropriate. Contribute to business area assessment, user needs analysis, and product configuration recommendation. Contextualize product knowledge for customers and helps institute best practices with product configuration and education processes. Act as an education and product knowledge resource to the customer during the post go live phase of a project. Proactively and effectively identify customer needs and overcomes objections to proposed solutions by performing benefits assessments for customers and gaining detailed understanding of their environment. Provide insight and feedback on technical issues to immediate supervisor and other outside groups. Work with NiCE Implementation Team to play a role in smooth customer implementations by providing on-site assistance as directed and providing appropriate feedback to the greater sales team post turn up. Always follows the company Code of Ethics and NiCE policies and procedures. Communicate in an effective and professional way with customers in and outside of NiCE Regularly work a flexible schedule and may occasionally need to be available for off-hour activities. Maintain a working knowledge of NiCE products/services, competitive product lines, differentiators, and industry trends through self-education and NiCE's resources. Develop and present customized presentations to assigned clients that both quantify and qualify product/service usage, realized benefits, achievements, opportunities, and next steps. Work directly with NiCE product management to deliver feedback from clients to best facilitate ideas and drive innovation for future product enhancements and development. Provide product configuration and, in some cases, IVR scripting as required. Minimize NiCE's exposure to various contract liabilities by keeping project and task commitments. This includes applying an appropriate amount of tact by handling delicate situations appropriately to maximize customer satisfaction. Answer trouble calls/reports. Provide onsite and remote training, as required to ensure knowledge retention and comfort on the platform. Deliver help documentation and support, as needed. Provide escalated support to related corporate departments. Act as a product subject matter expert to cross-functional NiCE departments. Submit entries into a knowledge base designed to address common questions, advanced techniques, and best practices. Review service contacts, solutions overviews, statements of work, and other documents to align onboarding and training activities with intended goals and products purchased. Qualifications You Will Need: BS/BA in technical (e.g., CS/IS/EE) or business (e.g., Marketing/MIS) field or equivalent work experience required. 5+ years in a service role in software, customer service, call/contact center, service delivery, or customer education and training Knowledge and experience with call/contact center metrics and operations Business to business consulting experience Business to business customer education experience Demonstrated technical problem-solving proficiency Excellent customer service and communication skills, both verbal and written Ability to appropriately prioritize and execute on assigned work in a fast-paced environment Proficient in Microsoft Office applications Able to work with little supervision and complete projects You're a great fit if you… You can assess needs and consult on meeting those needs according to established best practices and standard operating procedures. You can take complex technical concepts and clearly explain them to technical and non-technical audiences You're a natural teacher - people come to you when they want to learn a new skill, even if it's not something you're an expert in You love being an expert, and you constantly (and creatively) seek out how to become the expert on new topics You can be both strategic and execute on a strategy People love working on projects with you You're passionate about improving the lives of the people you work with, and you believe new skills and additional knowledge are one way to do that Bonus Points: Business to business software training experience Experience in contact center operations or agent management Experience with the NiCE CXone Mpower Omnichannel Routing product About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Posted 3 days ago

Elementary General Education Teacher (2025-2026)-logo
Elementary General Education Teacher (2025-2026)
Hebrew PublicStaten Island, NY
Elementary General Education Teacher Location:Staten Island Hebrew Public (829 Father Capodanno Blvd, Staten Island, NY 10305) Start Date: Summer 2025 Compensation: $62,000 - $92,000 (more details below) Contact: jobs@hebrewpublic.org Why SIHP? SIHP is part of a small group of schools run by Hebrew Public: Charter Schools for Global Citizens. We are NOT a religious or Jewish organization (we know the word Hebrew can be confusing in that regard!). We ARE a network of public charter schools that serve children from all backgrounds and help them become global citizens who are great problem solvers, aware communicators, and lifelong learners who make a positive difference in the world around them. Join a supportive community dedicated to making a meaningful impact-together, we're building something extraordinary! What you'll love about us? Great teachers transform student lives. That's why Hebrew Public has been making big moves to launch a comprehensive talent program that supports and rewards you in your work. At Hebrew Public, you will be part of a team of educators dedicated to improving student outcomes and helping students grow into empathetic, ethical, and curious global citizens. Through our SuRGE program (Supporting, Rewarding, and Growing Educators), we provide transparency and guaranteed salary increases, reward excellence with additional 5-10% increases and other forms of recognition, and offer clear career pathways with opportunities for growth. We offer a competitive compensation package ranging from $62,000 - $92,000 with potential for increases based on years of K-12 lead teaching experience, in-state certifications, and performance. Potential benefits* include: Health Coverage: Medical: Employer covers 82% of premiums, Dental: Employer covers 80% of premiums, Vision: 100% covered by employer Retirement: 5% Employer Match of your annual salary, capped at $6,000, dollar for dollar. No vesting period. Additional Compensation: Opportunities for performance bonuses and additional stipends. Wellness Matters: Mental health resources and employee assistance programs. Perks for You: Student Loan counseling and discounts on wellness programs & gym memberships Generous Paid Time Off: Enjoy 30+ holidays; 10 PTO days (10 month staff) and 20 PTO days (12 month staff) Family First: 6 weeks paid parental leave for welcoming your new child. Eligible for up to 12 weeks of NY Paid Family Leave Fertility Services: Coverage of fertility services and minimal out-of-pocket costs Health Care & Dependent Care Flexible Spending Accounts: Up to $10,000 in HRA funds Employer-Paid and Voluntary Life Insurance: AD&D benefit of one times salary up to a maximum of $100,000 (Minimum $50,000) through UNUM. This valuable benefit is provided at no cost to you. Learn & Grow: Access to workshops, certifications, and ongoing professional development Advance Your Career: University partnerships for certification. Travel: Opportunities for global travel experiences. Benefits packages vary depending on the role. What's the role We are looking for a driven Elementary General Education Teacher to deliver engaging, standards-based instruction, utilize Responsive Classroom techniques, and monitor student progress while collaborating with colleagues to refine teaching practices. You don't need to speak Hebrew to apply, and we strongly encourage candidates from traditionally underrepresented groups to join our community! What you'll do A strong commitment to all students with the belief that all students can learn and must be held to high academic standards; Commitment to professional growth through self-reflection, receptiveness to feedback and a continuous desire to improve; Produce quality Common Core aligned lesson plans Analyze and regularly review student assessment data - both formally and informally - to drive curricular and pedagogical choices and adjustments; Maximize learning time through effective classroom management; Provide an inviting, exciting, learning environment using varied instructional techniques that accommodate all learning styles and developmentally appropriate strategies; Passion for and mastery/deep knowledge in instructional subject area Evidence of student achievement growth in previous teaching roles; Strong desire to collaborate with other faculty and instructional leaders to discuss student work and ensure curricular coherence; Strong desire to engage families through intentional relationship building and ongoing communication; Ability to connect with and motivate students from different backgrounds Boundless energy and enthusiasm for working with students and other adults in the building; Demonstrate a solutions-oriented mindset and flexible thinking when faced with challenges. Who you are Bachelor's degree from an accredited institution required; Masters degree is a plus K-12 lead teaching experience in a classroom setting is a plus Experience in urban, public charter, or Title I schools is a plus Hold NY teacher certification or working towards certification is a plus Excellent oral and written communication skills Legally authorized to work in the USA Our commitment We are committed to building a team that reflects the communities we serve. Candidates from backgrounds that are underrepresented in school leadership roles are particularly encouraged to apply. Don't meet every single requirement? We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply - we'd love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us at jobs@hebrewpublic.org. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. For more information please visit our websites below. CMO Website: www.hebrewpublic.org School Website: https://hebrewpublic.org/schools/staten-island/ Apply today at jobs@hebrewpublic.org and be part of something extraordinary.

Posted 30+ days ago

Sr Director, Medical Education & Programs Medical Affairs-logo
Sr Director, Medical Education & Programs Medical Affairs
Gilead Sciences, Inc.Foster City, CA
At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description The Senior Director, Medical Education & Programs is a global role that requires a visionary leader to guide and implement the medical education strategy aligned with organizational goals and stakeholder needs. This position is essential for shaping the future landscape of the clinical practice, ensuring robust education on guidelines-based care to improve patient outcomes. The successful candidate will be responsible for providing strategic direction and leadership for the medical education and programs team, fostering an environment of innovation and outcomes. In this role, the Senior Director will collaborate with cross-functional teams (eg Legal, Compliance, Public Affairs, and Medical Affairs colleagues) to develop and implement integrated strategies that align with the Medical Affairs goals while ensuring compliance with ACCME, FDA, OIG, and other relevant guidelines (as well as Gilead policies and federal/state/local statutes and regulations). Staying abreast of industry trends and regulatory changes in the medical education is crucial to inform decision-making and strategic planning. The Senior Director will also be tasked with cultivating and maintaining relationships with key stakeholders, including medical professionals, professional associations and educators to enhance collaboration and drive innovation. Operational oversight is another key responsibility, ensuring effective management of budgeting, resource allocation, and performance management. This role demands a leader who can navigate complex challenges and drive the organization towards achieving its strategic objectives in a rapidly evolving healthcare landscape. Specific responsibilities include but are not limited to: Determine strategy for medical education and programs based on organizational goals, outcomes data and stakeholder needs Conduct medical education needs assessments to select industry-leading medical education programs designed to optimize patient outcomes Develop/Maintain relationships with key stakeholders, including medical professionals, professional associations and educators to enhance collaboration and drive innovation Explore innovative mechanisms for independent medical education delivery Advance the development of stakeholders with innovative programs that complement the independent medical education strategy Manage global team of grant and program managers Manage budget to target annually Collaborate with cross-functional teams to support major initiatives Analyze and communicate outcomes of educational programming Initiate and support internal process improvements in efficiency, patient engagement, global education, and innovation. Knowledge/Skills Strong leadership and people management skills. Excellent interpersonal skills and ability to encourage creative problem solving. Proficiency in project management and ability to effectively manage multiple priorities including strategic planning and budgeting. Knowledge of multiple categories of grant funding/awards, administration, and reporting requirements. Excellent written and verbal skills. Proficiency in presentation / negotiation skills within group settings. Demonstrated proficiency in IMED practices and corporate grant-making practices. Proficiency with medical communications and terminology; knowledge of health care delivery, policy, and continuing medical education. Expertise in managing a team to be agile and resilient in times of shifting priorities. Basic Qualifications: Advanced degree (e.g. PhD, PharmD, MD) and a minimum of 10 years of Medical Education experience Knowledge of virology and oncology therapeutic areas and healthcare ecosystems, public health interventions, relevant healthcare policy trends, adult learning principles, educational design, and evaluation techniques for medical education programs. People Leader Accountabilities: Create Inclusion - knowing the business value of diverse teams, modelling inclusion, and embedding the value of diversity in the way they manage their teams. Develop Talent - understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop, and realize their purpose. Empower Teams - connect the team to the organization by aligning goals, purpose, organizational objectives and holding to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem. The salary range for this position is: $261,375.00 - $338,250.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*. For additional benefits information, visit: https://www.gilead.com/careers/compensation-benefits-and-wellbeing Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. For jobs in the United States: As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance. For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT PAY TRANSPARENCY NONDISCRIMINATION PROVISION Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion. For Current Gilead Employees and Contractors: Please apply via the Internal Career Opportunities portal in Workday.

Posted 30+ days ago

Cardiac Group Education Instructor-logo
Cardiac Group Education Instructor
Recora, Inc.New York City, NY
Job Title: Cardiac Group Education Instructor Classification: 1099 Contractor Work Structure: Fully Remote Shift: Mon-Fri; 12:30pm- 6:30pm EDT Team: Clinical Operations Reporting to: Group Education Coordinator Location: United States Compensation: $30 per completed 60-min group education session About Us: One in three people die of heart disease - it's time to change that. We're redesigning heart health from the ground up so that everyone can live fuller lives. Our team consists of mission-driven clinicians, engineers, and professionals attacking a problem using evidence-based research and guidelines for cardiovascular rehabilitation. We're working to deliver exercise and wellness for the older adult cardiovascular disease using telemedicine. We are dedicated to delivering exceptional services that enhance the lives of our patients. Position Overview: The Cardiac Rehab Group Education Health Coach plays a pivotal role in delivering education and support to patients enrolled in a cardiac rehabilitation program. The role focuses on facilitating group education sessions, providing guidance on heart-healthy lifestyles, and supporting patients in managing their recovery post-cardiac event. The Health Coach will work closely with a multidisciplinary team including nurses, exercise physiologists, and dietitians to provide comprehensive care for patients in various stages of recovery. Key Responsibilities: Group Education Facilitation: Lead and facilitate virtual group education sessions for patients in the cardiac rehabilitation program, focusing on topics such as heart disease prevention, healthy eating, stress management, exercise, medication adherence, and lifestyle modification. Utilize evidence-based guidelines and protocols to ensure content is accurate, up-to-date, and aligned with the latest research. Foster an interactive, supportive environment where patients can ask questions, share experiences, and engage in discussions about improving their health. Patient Education and Resource Development: Develop and distribute educational materials (handouts, guides, and resources) to patients to reinforce learning and support their journey to recovery. Provide resources related to nutrition, exercise, smoking cessation, stress management, and other aspects of heart health. Collaboration with Healthcare Team: Collaborate with the multidisciplinary team to develop to ensure group education participation and program completion. Act as a liaison between patients and other healthcare providers to ensure that the education content is aligned with each patient's treatment plan and recovery goals. Tracking and Reporting: Track patient participation, progress, and health outcomes related to education sessions and coaching. Maintain accurate records of interactions with patients in accordance with organizational policies and healthcare regulations. Provide feedback and recommendations to the Group Coordinator and Senior Cardiac Rehab Manager regarding program improvements, patient needs, and outcomes. Promotion of Cardiac Rehabilitation Program: Assist in promoting the cardiac rehab program to new patients, providing information on the benefits and services available. Continuous Education and Professional Development: Stay current on advancements in cardiovascular health, behavioral coaching techniques, and cardiac rehabilitation best practices. Participate in ongoing training and education to maintain certifications and enhance job performance. Qualifications: Education: Bachelor's degree in Health Coaching, Exercise Science, Nursing, Public Health, or a related field. Certification in Health Coaching (e.g., National Society of Health Coaches (NSHC), American Council on Exercise (ACE), etc.) or related certification is preferred. Experience: 2+ years of experience in health coaching, cardiac rehabilitation, or a related healthcare field. Experience working with patients in a group setting, preferably in a rehabilitation or wellness program. Experience with educating special population patients( Diabetes, Smoking Cessation, etc.) Skills and Knowledge: Strong knowledge of cardiovascular health, risk factors for heart disease, and prevention strategies. Proficiency in behavioral change strategies, motivational interviewing, and goal setting. Excellent communication and interpersonal skills, with the ability to engage and motivate diverse patient populations. Ability to work collaboratively in a remote team-based environment. Organizational skills and ability to manage multiple priorities effectively. Comfort with technology and basic computer applications. Personal Characteristics: Empathetic, patient, and understanding with a passion for helping others improve their health. Proactive, self-motivated, and able to work independently as well as part of a team. Ability to handle sensitive patient information in a professional and confidential manner. Physical Demands: Ability to lead group education sessions, including standing or sitting for extended periods. Occasional light lifting (e.g., carrying educational materials, setting up rooms for classes). Ability to communicate effectively with patients and the healthcare team, including in person, by phone, and via email. Additional Requirements: Must have current CPR/BLS certification (or willingness to obtain upon hire). Willingness to comply with background checks and other pre-employment screenings as required. Note: This is a 1099 contractor position

Posted 1 week ago

Administrative Coordinator (Continuing Medical Education)-logo
Administrative Coordinator (Continuing Medical Education)
University of PennsylvaniaPhiladelphia, PA
University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Administrative Coordinator (Continuing Medical Education) Job Profile Title Administrative Coordinator Job Description Summary The position provides high-level administrative and project support to Schools/Centers. This role engages in a wide range of activities which may include budget management. The position also interacts with senior internal administrator and external stakeholders. Job Description Job Responsibilities Provides diversified and complex administrative assistance Facilitate meeting scheduling: coordinate scheduling of large groups, cross departmental/divisional meetings for multiple initiatives Assists with making travel arrangements and producing expense reports Assists with the coordination and planning of various department events Provide support for daily operations Business Office: weekly payroll preparation and processing, equipment contracts/repairs, facilities requests, office supply maintenance, service contracts Financial responsibilities: create PO's, troubleshooting, following up on purchasing requests Other duties and responsibilities as assigned Qualifications High School Grad/GE Degree, and 5 to 7 years of experience or equivalent combination of education and experience is required. Job Location - City, State Philadelphia, Pennsylvania Department / School Perelman School of Medicine Pay Range $21.15 - $29.00 Hourly Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered. Equal Opportunity Statement The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law. Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be. Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting. Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance. Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally. University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free. Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks. Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures. Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements. Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household. To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

Posted 3 weeks ago

Pennwood Cyber Charter School - Special Education Teacher (25/26 SY)-logo
Pennwood Cyber Charter School - Special Education Teacher (25/26 SY)
Connections AcademyYork, PA
Position Summary and Responsibilities Accepting applications for the 2025-2026 school year. Pennwood Cyber Charter School seeks a dedicated and student-centered Special Education Teacher to deliver specially designed instruction to K-12 students. This is a remote position based in Pennsylvania. The Special Education Teacher will manage individualized education programs (IEPs), deliver instruction through virtual platforms, and collaborate closely with general education teachers, families, and related service providers to support student progress and ensure compliance with federal and state special education regulations. Key Responsibilities Provide instructional guidance, virtual teaching, and general strategies for a caseload of students receiving direct and/or indirect services. Develop, write, implement, and monitor IEPs and 504 Plans. Track and report student progress, complete report cards, and conduct parent/guardian conferences. Collaborate regularly with students' IEP teams, including parents/guardians, related service providers, and school staff to ensure student needs are being met. Deliver direct services via web-conferencing tools as required by the IEP. Schedule and facilitate virtual IEP meetings in accordance with timelines and compliance requirements. Participate in the school's Student Support Team to help identify and support struggling learners. Support implementation of program modifications and accommodations. Coordinate with related service providers as outlined in students' IEPs. Maintain accurate and current data in the school's Learning Management System and special education compliance software. Assist with state testing logistics, including implementation of IEP-based accommodations. Perform additional duties as assigned. Capabilities Customer-Centric: Builds strong relationships with students, families, and staff to support engagement and outcomes. Effective Communication: Demonstrates strong verbal and written communication skills. Comfortable with public speaking and producing clear documentation. Collaborative: Works effectively in a virtual, matrixed environment and fosters positive teamwork. Accountable: Takes ownership of tasks, meets deadlines, and follows through. Flexible and Adaptable: Thrives in a dynamic, fast-paced educational setting. Requirements Bachelor's degree or higher in Special Education or related education field Valid Pennsylvania PK-12 Special Education certification Strong understanding of IDEA and experience implementing special education procedures Proficiency with technology, including Microsoft Office and Google Workspace Strong organizational skills and attention to detail Excellent interpersonal and communication skills Ability to work independently and remotely Successful completion of required background checks, including Child Abuse History Clearance Willingness to travel occasionally for events such as state testing or school-wide gatherings (may require overnight travel) Please note that 2-step authentication is required for access to school systems upon employment.

Posted 1 week ago

Client Partner - Education K12-logo
Client Partner - Education K12
FranklinCoveyNashville, TN
Title: Client Partner (2883) Payroll Title: Client Partner Division & Department: Education Sales Status: Full-Time Exempt Reports to: Managing Director Location: Remote - Anywhere in Tennessee Compensation: Anticipated compensation for this position is $100-140k base salary plus commissions* Job Summary The primary role of the Client Partner is to grow Leader In Me in their assigned region. They will effectively prospect their targeted list of education accounts (K-12), skillfully diagnose client needs and align FranklinCovey's Education Solutions with key decision makers, close business and grow sales revenue. The Client Partner builds mutually beneficial business and education relationships by helping clients solve problems or achieve greater results with the purchase of the FranklinCovey Leader in Me solution. Essential Job Functions Grow the business and partner with school and district leaders. Initiate new and strategic business development in your territory's K-12 schools/districts Understand and prioritize local and federal educational priorities; align those priorities to Leader In Me and FranklinCovey Education solutions in a way that resonates with district leaders Connect and develop high-trust relationships with Principals and district leaders as well as other key stakeholders to generate interest, awareness, pipeline opportunities and new business. Diagnose and assess client needs consultatively to propose solutions aligned to state, district or local priorities Have strong executive presence and credibility in written communications and face-to-face meetings - in-person and online. Close business consistently within the FranklinCovey goals and guidelines developed for subscription, services and expansion mix and pricing Contribute to a growing business and winning culture. Establish a high-trust culture with and effectively lead a cross-functional team (a "pod") of regional operations, coaching and retention teammates to anticipate challenges, proactively communicate and deliver client-centered impact Set goals for growth through territory analysis and planning and align actions to achieving goals, adjusting in real-time based on data and feedback Maintain robust, accurate and up-to-date pipeline Engage, attend and prepare for and fully participate in regular pod, sales team, practice- and company-wide meetings Collaborate with business development, retention, customer success, operations, product development, and finance to get work done Live and demonstrate the 7 Habits and 4 Disciplines of Execution in your work Travel as necessary Basic Qualifications This position requires experience in one or both areas below: 3+ years of experience in corporate and/or K-12 education sales. 3+ years of experience in education leadership as a principal and/or district leadership role. Preferred Skills and Experience Bachelor's or advanced degree in education, business, organizational development, or related field. Demonstrable skillset in consultative sales with capability in the areas of lead generation, prospecting, forecasting, and driving quality opportunities to closure. Experience with subscription-based models and/or professional services environment selling to Fortune 5,000 companies and/or K-12 education environment. Experience with Leader In Me implementation. Strong verbal, written communication and technical skills with the ability to facilitate compelling, polished sales presentations for targeted K-12 decision makers. Benefits for this position include medical, dental, and vision insurance, HSA, employee stock purchasing plan, 401(k), PTO, holiday pay, and more. Please visit https://franklincoveybenefits.com/ for details. Actual offer may be outside of this range and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data. #LI-Remote #LI-CL1

Posted 4 days ago

25-26 Teacher Art Education-logo
25-26 Teacher Art Education
Marion P. Thomas Charter SchoolNewark, NJ
Teacher Art Education MISSION: The mission of Marion P. Thomas Charter School is to build culturally rich, transformative educational spaces that cultivate successful, lifelong innovators who use their passions, character, and intellect to better themselves, the greater Newark community, and the world beyond. WHO YOU ARE: A creative, flexible art teacher whose responsibilities include sourcing art supplies, preparing lessons, and providing developmentally appropriate instruction on art techniques. You should be able to encourage creativity and self-expression among students. Ultimately, an outstanding art teacher will be attentive and responsive to themes in students' art. Do you have what it takes? Education and Experience: A Bachelor's Degree from an accredited college or university. A New Jersey Department of Education Certificate, Certificate of Eligibility (CE), or Certificate of Eligibility with Advanced Standing (CEAS) in Art. THE ROLE: Plan, develop and implement art and art history curriculum to meet learning goals Purchase art materials and maintain the inventory of art materials Prepare and arrange art materials and art equipment in the classroom for students to use Deliver lectures to students on art, art techniques, art history, and aesthetics Give drawing and painting demonstrations to students to teach them art techniques Instruct students in working on different drawing, painting, and coloring techniques Discuss various artistic approaches and traditions and encourage students to express themselves artistically Provide instruction in the use of pencils, pens, charcoal, brushes, watercolors, acrylic colors, oil colors and other art materials Assign art projects to students, grade the finished art projects, conduct art exams, and maintain records of the student's progress Organize art exhibitions to display the artworks of students and help them develop their art portfolios Support the school administration in developing art programs, attend faculty meetings, and participate in parent-teacher discussions Performs other duties as assigned. Salary range: BA $64,570 - $92,200 / MA $65,820 - $93,450 Term of Employment: 10.5 Months Union: MPTEA Are You Ready To Join The Village? Here's what you can expect- The opportunity to join an experienced, diverse, and mission-driven team that is passionate about educational equity Healthcare: Medical, dental, vision, STD, LTD, and Life Insurance policies Family Focus: Parental/Family leave so you can care for your loved ones Pension: Eligibility for participation in the state pension plan Learning & Development: A culture that encourages and promotes professional growth and development Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded. Next Steps: MPTCS is currently reviewing applications on a rolling basis. Due to the high volume of responses received only some applicants will be contacted. If you meet the qualifications, you will be contacted to move forward in the selection process. Marion P. Thomas Charter School provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 30+ days ago

Clinical Education Delivery Consultant - Ir/Cv (Travel: West Zone)-logo
Clinical Education Delivery Consultant - Ir/Cv (Travel: West Zone)
PhilipsDenver, CO
Job Title Clinical Education Delivery Consultant - IR/CV (Travel: West Zone) Job Description Bring your passion for patient care and technology to this role where you'll be responsible for leading the delivery of Image Guided Therapy (IGT) clinical education to Philips customers. You will provide, basic through intermediate, application training in hospitals and clinics throughout the specific geography. Your role: Delivering engaging onsite clinical services solutions, education, and training. Guiding customers in testing workarounds, clinical integration, and new functionality of solutions. Ensuring site readiness through collaboration with local sales, service and customer project management teams. Leading and owning the learning experience through customer consultation and collaboration with internal stakeholders. Providing an excellent customer experience for onsite training and customer communication. Providing continuous and effective communication on project status, including issues and delays, with internal teams. Building communication and encouraging collaboration within the learning audience. Gaining complete knowledge of relevant solutions per modality; obtaining advanced proficiency in areas of specialization. Addressing and resolving a diverse scope of problems; demonstrating good judgement in identifying methods/techniques for obtaining solutions. Approximately 90% travel across the West zone is required. The average driving time is 1-4 hours daily. Overnight stays and travel by air/train/bus may be required. Travel across the zone is required, and occasional national travel may be required. You're the right fit if: You've acquired 5+ years of experience as a cardiovascular or interventional radiology Registered Radiologic Technologist in a clinical environment. Prior clinical preceptor, clinical training, and/or adult education delivery experience is highly preferred. You must be able to provide verification for current/active certification through the American Registry of Radiologic Technologists (ARRT) and must have an advanced certification in at least one of the following (or required to obtain within 12 months from beginning of employment): Cardiovascular Interventional Radiology (CV), Cardiac Interventional Radiology (CI), Vascular Interventional Radiology (VI), or Registered Cardiovascular Invasive Specialist (RCIS). You have a certificate or associate degree. Bachelor's degree preferred. Certified Technical Trainer Plus (CTT+) is preferred. You're passionate about technology and education related to patient care. You have excellent verbal and written communication and presentation skills. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Clinical position. You must be able to: Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements. Work flexible hours (based on business needs). Safely work with radiation sources and/or radioactive materials. Wear all required personal protective equipment. May be required to comply with vendor credentialing. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details The pay range for this position in ID, NM, and UT is $84,000 to $133,000. The pay range for this position in CO, NV, and OR is $88,000 to $140,000. The pay range for this position in WA is $93,000 to $147,000. This role also includes company fleet/car, training, and advancement opportunities. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to one of the following cities: Albuquerque, NM Boise, ID Denver, CO Las Vegas, NV Portland, OR Salt Lake City, UT Seattle, WA Candidates must reside in a city within their territory that holds the majority of the customer base and be located near (within 1 hour drive) a major (non-regional) airport to be considered. This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Posted 6 days ago

Continuing Education Operations Manager-logo
Continuing Education Operations Manager
Bryant & Stratton CollegeOrchard Park, NY
POSITION: Operations Manager of Continuing Education Online HOURS/STATUS: Full-time/Exempt REPORTS TO: Director of Business Development, Continuing Education Online LOCATION: 200 Redtail Rd, Orchard Park, NY The Operations Manager of CE Online provides leadership within CE Online, overseeing CE Representatives & Administrative Assistant ensuring successful enrollment and retention in BSC certificate programs. The Operations Manager assists and leads in the management of daily operations of the CE Online, ensuring quality service to students to achieve enrollment and retention goals. This individual is responsible for coaching and evaluating the CE Online team, facilitating the execution of the enrollment management plan. Essential Job Functions and Duties: Attains enrollment and goal objectives. Supports relationship management to attain individual and team enrollment goals with prospective students. Track Key performance metrics related to student retention, enrollment, and sales. Trains, coaches, and motivates a successful team, includes delivery of ongoing coaching and support to representatives and clerical staff, as well as coordinating and facilitating quality onboarding experience for all new hires. Monitors individual and team performance and troubleshoots development opportunities based on results. Assist with student enrollment, responds to inquiries, and supports the enrollment process. Overseeing operations, includes daily operations, ensure quality control & optimizing processes. Competencies Required: Demonstrates leadership and creative thinking skills. Ability to manage individual goals while managing team goals. Excellent time management and organizational skills Good written and verbal communication skills Problem-solving skills Team oriented. Ability to develop and manage individuals. Makes ethical choices and decisions. Exhibits and elicits a positive attitude. Proficient in Microsoft Word, Excel & Outlook Minimum Educational and Experience Requirements: Education:Bachelor's degree. Experience: 3-5 years management/operations experience. 2+ years' experience in sales and/or outcomes focused setting. Evidence of strong coaching skills. Excellent written and verbal communication skills. Attention to detail. Excellent problem-solving skills. Experience in selling/servicing a diverse population. College administration a plus: Experience in higher education SALARY: $65,000-$75,000 yearly Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.

Posted 30+ days ago

Account Manager, Promotional Medical Education-logo
Account Manager, Promotional Medical Education
WCGBoston, MA
Working at Real Chemistry and in the healthcare industry isn't just a job for us. We got into this field for different reasons, but we all stay for the same reason - to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas. Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration-we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare-all with the intent to transform healthcare from what it is to what it should be. But we can't do it alone - you in? Real Chemistry (RC) is looking for an Account Manager to join our growing team! The Account Manager (AM) is the bridge between the clients and their project needs. This individual ensures the clients' strategic objectives are met with each project, serves as the trusted advisor to the clients, and must have a strong awareness of the account's strategic direction and knowledge of the clients' products. The AM is in a position of leadership within the organization and must successfully partner with the Project Management Team to oversee large project teams and manage multiple projects within an account. The success of this position relies on the success of the team, meeting clients' expectations, partnering with RC colleagues, and individual performance This is a hybrid role, based in any of our US offices-including New York City, Boston, Chicago, Carmel, or San Francisco-or remotely within the US, depending on team and business needs. What you'll do: Provide support in driving strategic partnerships with clients by having and applying knowledge of their products and services Act as liaison between client and project teams Ensure strategic objectives are met with each client project Support organic growth opportunities for the account through a strong understanding of RC capabilities, client needs, and attention to buying signals Actively participate in strategic brainstorming sessions and annual strategic planning Partner successfully with Project Management Team to execute projects from the initiating and planning phases through the closing phase Develop and manage project creative briefs and client scope statements Supervise projects to ensure tactical and strategic goals are met Follow all policies, procedures, industry standards, compliance guidelines and ensure team members' adherence Execute client status meetings and prepare all meeting materials and follow-up items (agendas, notes, etc.) Monitor the overall project scope from a client and account perspective and communicate scope changes when necessary Provide final approval on all deliverables to ensure strategic objectives are met Develop and communicate status reports with management and the client, monitor project and team results against client expectations Monitor and manage project-related risks and issues in partnership with the project manager; resolve and escalate risks and issues to the client when needed Attend and contribute to department meetings and trainings Any other duties as assigned; duties and responsibilities may be removed, modified, or added by leadership at any time as business or operations require Model our RC values in interactions with colleagues, clients, vendors, healthcare professionals and others as well as exercising appropriate levels of professionalism and professional judgment when representing our agency Demonstrate work efficiencies by managing time, meeting deadlines, and achieving utilization expectations Display appropriate teaming and collaboration skills, including proactively communicating changes, completing tasks as assigned and on agreed timeline to avoid overload of teammates, adapting to changes provided by the team, and seeking opportunities to help others Commit to conducting business according to the highest ethical standards, as demonstrated by a strong knowledge of industry legal compliance guidelines appropriate to the position, organizational ethics, and individual ethics and integrity Demonstrate proactive learning by asking questions to seek answers appropriate to the role and level of experience/training, seeking feedback and actioning for improvement Apply the knowledge, skills, and abilities necessary to deliver exceptional work, as exhibited by strong accuracy, problem solving, quality management, and client centered behaviors This position may require moderate overnight/weekend travel (up to 30%); the AM provides on-site leadership of program management at events such as speaker training meetings, advisory boards, and dinner programs for healthcare professionals This position requires occasional nonstandard work hours (up to 30%) in accordance with project needs, deadlines, deliverables, and urgent requests This position is a perfect fit for you if: Our Company values - Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an "I" - really speak to you. You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We're always evolving. You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data. You are a highly organized self-starter, able to work independently and under tight deadlines. What you should have: BA/BS or equivalent work experience required 3-4 years of client/customer management experience required Strong working knowledge of Microsoft Office Healthcare/biotech/pharma experience preferred Agency experience preferred Pay Range: $72,000.00 - 85,000.00 This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. Real Chemistry is proud to be Great Place to Work certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here. Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together - and our workplace strategy fosters connection and collaboration in person - but also supports flexibility for our people. Real Chemistry offers a comprehensive benefit program and perks, including options for medical, dental, and vision plans, a generous 401k match, and flexible PTO. Other perks include student loan debt contributions, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support, Bright Horizons family support programs, as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester . Learn more about our great benefits and perks at: www.realchemistrybenefits.com Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know. Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.

Posted 1 week ago

Education Specialist - Extensive Support Needs (Mod/Severe) - Bay Area *$6,000 Hiring Bonus!*-logo
Education Specialist - Extensive Support Needs (Mod/Severe) - Bay Area *$6,000 Hiring Bonus!*
Aspire Public SchoolsOakland, CA
We are now accepting applications for the 25-26 School Year in Aspire's Bay Area Schools! If you're considering applying, we highly encourage you to upload any relevant documents you possess. This proactive step will significantly expedite the credentialing process. Our credentialing department will be able to swiftly verify your status and provide any necessary assistance throughout your credentialing journey. Keep a look out for email communication from an Aspire representative and thank you for considering Aspire! Non-Credentialed- transcripts, passing test scores, intern eligibility letters. Credentialing Program- transcripts, passing test scores, appeasement letter. Intern Credential- transcripts, passing test scores, intern program documentation. Preliminary Credential- upload copy of your credential and/or include your credential number. Clear Credential- upload a copy of your credential and/or include your credential number. The Opportunity: Behind every successful student is a team of passionate and dedicated educators. As an instructor at Aspire, you will deliver high-quality instruction within a small school environment where every student is known and valued as an individual. In addition, you will empower students to take control of their own learning and contribute to the continuous improvement of our nationally recognized model. Your professional learning community will provide a supportive and collaborative environment to fuel your growth and development. Together, we will change the odds for underserved students, ensuring that every student is prepared to earn a college degree. ABOUT ASPIRE Aspire Public Schools operates a network of high-performing, college preparatory charter schools serving TK-12 scholars in communities across California. Founded in 1998-in an effort to transform the inequitable racial, social, and gender outcomes that our communities persist through-Aspire is one of the largest and most forward-thinking open-enrollment public charter school systems in the nation. Our purpose is to prepare our scholars for success in college, career, and life. At Aspire, we set a foundation for our scholars to gain knowledge, skills, and power to access and make choices for their families and post-secondary lives. Every day, our community of students, families, teachers and staff comes together to learn, work, and play in an environment grounded in our values of Bienestar (Well-Being), Culture of Belonging, Community Partnership, Agency & Self-Determination, and Joy. JOB SUMMARY The Education Specialist Extensive Support Needs instructs students with Individualized Education Plans in an inclusive environment. This role works directly within a school site and collaborates regularly with Special Education staff and may work with outside consultants and district personnel as needed. ESSENTIAL FUNCTIONS Administer academic assessments, write the academic assessment report and present at IEP meetings Consult and communicate with faculty and parents via meetings, phone, and email regarding the needs and progress of students Maintain knowledge of current regulations pertaining to special education Collaborate with faculty to ensure that students modifications and accommodations are being appropriately implemented in the general education classroom Assist with the development of the master schedule to plan for all student IEP needs Meet the minimum IDEA requirements related to case management Maintain a high level or rigor for students with disabilities in order to ensure equitable access to common core and/or alternate curriculum standards Regularly collaborates with team members for the purposes of: reviewing student data, ensuring IEP implementation, co-planning and/or co-teaching Develop, provide and oversee alternate curriculum and testing for eligible students Implement health and mobility supports (i.e. provide 1:1 support to student in classroom, support student/s with toileting needs, assist with health-related needs (g-tube, feeding, administration of medication) (under supervision of school nurse) and assist with the physical needs of students (lifting/ assisting with mobility, implementing student stretching/exercise routines.) Oversee, teach and implement a student's behavior intervention plan, including gathering and analyzing relevant data on a regular basis, and collaborating with staff members around student plan and progress Input weekly IEP service tracking and meet all IEP timelines Create and maintain notifications, records, files, and reports as required by federal, state, and SELPA regulations Coordinate the development and implementation of a student's Individualized Transition Program, especially students in the 16-22 program Be able to effectively run a program for students with extensive needs with specially designed instruction to meet their IEP goals, and support students' progress within the general education class with appropriately modified/accommodated work Collaborate with related service providers to ensure the proper implementation of AAC/functional communication, behavior intervention plans, physical/mobility needs, etc. Utilizes Aspire's Alternate Curriculum guidelines to inform student programming Daily oversight of paraprofessional support, including the staff schedule and implementation of IEP services Develop a thorough progress monitoring tool for students, that is regularly shared with staff and parents and used for team decision-making Communicate on a frequent basis with parents of students around student progress, and collaborate to gain parent input Collaborate with outside providers as needed and appropriate, with parent consent Perform other related duties as required and assigned Additional: Demonstrate knowledge of, and support, the Aspire Public Schools mission, vision, value statements including antiracism, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. Knowledge of special education principles, concepts, methodologies, and documentation requirements Knowledge of special education assessment, planning, instruction, and evaluation Knowledge of child cognitive development and different learning styles Ability and willingness to implement students' IEPs Belief in inclusion and Aspire's Equity Belief Statements and demonstrates high expectations for students with diverse learning needs Ability and willingness to reflect and improve Ability to follow and meet mandated deadlines and due dates Flexibility and ability to adapt to changing conditions; ability and good judgment to take initiative to modify activities Strong written and verbal communication skills; ability to collaborate with general education and special education colleagues, parents and community Ability to excel as a member of a team and implement new learnings from professional development Ability to work with an ethnically and economically diverse student body Perform other related duties as required and assigned. QUALIFICATIONS CA Special Education Teaching Credential (Moderate-Severe Education Specialist, Education Specialist-Extensive Needs) required Bridge Authorizations for Moderate-Severe credentials received prior to June of 2022 Bachelor's Degree required; Master's Degree preferred Competencies: Expertise in applicable grade-level Common Core State Standards and Academic IEP goal development Knowledge around the models of co-teaching and serving students with disabilities in an inclusive model Ability to learn quickly and to be effective in a fast-paced, dynamic, entrepreneurial environment: able to work autonomously and thoroughly with independent self-reflection, as well as take direction as needed Alignment to and urgency around Aspire's mission, vision and values Minimum educational level: Bachelor's Degree required in a related field. Experience preferred: 2+ years working with students with special needs in an educational setting Physical requirements: Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. Remaining in a stationary position, often standing or sitting for prolonged periods. Moving about to accomplish tasks or moving from one worksite to another. Assessing the accuracy, neatness and thoroughness of the work assigned. Communicating with others to exchange information. Repeating motions that may include the wrists, hands and/or fingers. Work authorization requirements: Clear the Department of Justice background screening. Authorized to work in the United States. Provide health (TB) clearance (renewed every four years). Compensation: Aspire Public Schools is dedicated to our teammate's well-being! In addition to a competitive base salary that is benchmarked against local districts and charter schools, we offer employees exceptional benefits, including paid time off, 100% core health benefits coverage on select plans, life insurance/long-term disability, participation in a CA state retirement plan, tuition reimbursement plan, and adoption assistance program. Our salary schedule based on years of experience for this position type and ranges from $72,113 to $141,689. Aspire Public Schools is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. Aspire promotes affirmative action for minorities, women, disabled persons, and veterans. #LinkedInEducators #LinkedInEducators

Posted 30+ days ago

Special Education Instructional Assistant (Paraprofessional) - SY 25-26-logo
Special Education Instructional Assistant (Paraprofessional) - SY 25-26
Leadership Public SchoolsRichmond, CA
The Special Education Instructional Assistant provides instructional support to individual or small groups of students with Individualized Education Plans (IEPs). Essential Duties: Provide instructional support to individual or small groups of students with IEPs Assist students in completing classroom assignments, homework, and projects across various subject areas Assist with implementation of IEP goals in collaboration with Education Specialists and classroom teachers Provide students with socio-emotional support Confer with other instructional staff in adapting lesson plans and materials to meet student needs Collect and maintain accurate records and files related to student progress Communicate with staff and administrators to provide updates on student progress or areas of concern Participate in IEP meetings as assigned Develop positive relationships with the school-community aligned with LPS' culture and values Other Duties Perform related duties as assigned Minimum Qualifications Education and Experience Any combination equivalent to: Two years of college (48 units), or A.A. degree (or higher) One-year of successful work experience in special education preferred Licensing and Other Requirements Employment eligibility that may include fingerprints, tuberculosis and/or other employment clearance Bilingual proficiency in Spanish highly desired Knowledge of: Guiding principles and practices related to students with special needs Subjects taught in schools, including basic and advanced arithmetic, grammar, spelling, language, history, science, and reading Engaging instructional methods and techniques Correct English usage, grammar, spelling, punctuation, and vocabulary Graduation and college admission requirements Acceptable school and classroom policies and procedures Behavior management and deescalation techniques Operation of standard office and classroom equipment Interpersonal skills using tact, patience, and professionalism Basic record-keeping and report preparing techniques Skills and Ability to: Assist with instruction and related activities in a classroom or assigned learning environment Reinforce instruction to individual or small groups of students with special needs Manage a range of student behaviors Assist in the preparation of instructional materials in support of IEPs Perform routine clerical duties Understand and relate to students with special needs Establish and maintain cooperative and effective working relationships with others Communicate effectively both orally and in writing Demonstrate an understanding, patient, and receptive attitude towards students with special needs Collect data, monitor, and observe and report student behavior and progress Working Conditions: Environment Instructional environment which includes indoor and outdoor activities Exposure to a range of student behaviors Physical Demands Mental acuity Dexterity of hands and fingers to operate standard office and classroom equipment Bending at the waist and/or kneeling to assist students Hearing and speaking to exchange information Seeing to observe and read a variety of materials and monitor student activities Sitting or standing for extended periods of time Leadership Public Schools is an equal opportunity employer committed to diversity at all levels. Notification of Non-Discrimination Policy Leadership Public Schools prohibits discrimination, harassment, intimidation, and bullying based on actual or perceived race, religion creed, color, national origin, ancestry, age, parental, family, or marital status, pregnancy, physical or mental disability, medical condition, genetic information, veteran status, gender, gender identity, gender expression, sex (sexual harassment), or sexual orientation, or association with a person or a group with one or more of these actual or perceived characteristics. Complaint forms are available at school sites and on the network webpage at www.leadps.org. For inquiries or concerns regarding LPS nondiscrimination policy or the filing of discrimination complaints please contact: Chris Harrell, Director of Student Services, Title IX Coordinator 99 Linden Street Oakland, CA 94607 email: [email protected] Phone: 510-830-3780 x115

Posted 2 weeks ago

Special Education Teacher-logo
Special Education Teacher
Little LukesOswego, NY
Special Education Teacher - Central, NY Little Lukes is on a mission to build a bright future for every child by bringing extraordinary special education to children in need. When you join Little Lukes, you're joining a team that has an unstoppable drive to change the lives of families across Central New York. We're a team of thoughtful Special Education Teachers, expert Speech Language Pathologists, and experienced Physical and Occupational Therapists. Above all, we are committed to helping each other succeed, learn, and grow-all while bringing care to families of children with special needs. No matter what you are looking for in your next role, we're confident that you will find it at Little Lukes! Setting and Location for Special Education Teacher Jobs School-based preschool at Little Lukes Preschool and Children Center. Choice of 4 locations in East Syracuse, Baldwinsville, Fulton or Oswego NY About the Special Education Teacher Role We are on the lookout for a Special Education Teacher to join our preschool team. In this role, you will work with our phenomenal team of certified Lead Teachers, Occupational Therapists, Physical Therapists, Speech Language Pathologists, School Psychologist, and Certified Teacher Assistants and to support the children in our care. Provide exceptional care and instruction (80% time) Support the development and education of preschool children with special needs, ages 3 to 5 years, inside the classroom and alongside the Lead Teacher. We are an Inclusion Preschool and Childcare Center. Children with special needs are taught in the same classroom as typically developing children. Teaches basic academic, behavior, social interaction and living skills using behavior modification and positive reinforcement techniques. Support the child's understanding of the curriculum and behavior needs through strong, language-based, on-on-one interaction. Classroom Culture (10% time) Implement effective classroom management, when needed. As an Inclusion Preschool and Childcare Center you will be working in the classroom, alongside the Lead Teacher. Help to create a positive, engaging, and structured learning environment where children are encouraged to be curious and excited to learn. Help to set and reinforce classroom expectations and routines. Planning and Data Analysis (10%) Observe, evaluate, and prepare reports on progress for IEPs of the children. Document your work including notes, care plans and ongoing progress in our paperless electronic record system. Prepares goals and instructional materials according to the goals established by the Individual Education Plan. Coordinate curriculum implementation with preschool team Discuss the development of the IEP with parents, administrators, testing specialists, social workers, and others. About You You will thrive in the role of Special Education Teacher at Little Lukes if you have: A passion for our mission to redefine special needs preschool for children and their families. Expertise in delivering care for educational, developmental, and social emotional delays and a drive to learn and expand your skills A warm, engaging approach with a family-centered focus. The drive to work hard, to be your best self and to adapt to the constant change and evolution of care for children with special needs. Exceptional communication skills (written and verbal) and an ability to share feedback across teams in a collaborative and solution-oriented way. A degree in Special Education with course work in early childhood. An active NYS Special Education certification is a plus, but not required. (If you do not have your certification yet, we will help you get it!) Special Education Teacher Job Compensation and Benefits Industry-leading salaries Company Paid Free Life Insurance Generous reimbursement program for CEUs Student Loan forgiveness participation Paperless technology (everyone gets an iPad!) Paid relocation stipend Paid training Paid time off, holidays, and break weeks Company-sponsored Medical Insurance Dental Insurance 401K retirement plan Employee childcare discount Access to Amazing team-oriented environment Professional mentoring program Work/Life Balance Monday-Friday (weekends off!) Day shifts only (no evenings!) Paid time off Paid holidays Paid summer break weeks Next Steps for Special Education Teacher Job Application Please reach out to Darci at apply@ littlelukes.com or call 315-591-4622 for a personal interview and to learn more about the location, team and atmosphere with Little Lukes. We can't wait to meet you!

Posted 30+ days ago

Insurance Education Administrator-logo
Insurance Education Administrator
American Renal AssociatesWoodland Park, NJ
Insurance Education Administrator The Insurance Education Administrator provides a wide range of support to the facility, including providing insurance education to patients and acting as a receptionist. Work involves knowledge of patient rights and responsibility for creating an atmosphere which allows for the privacy, dignity, and well-being of all patients in a safe, secure environment. This individual cooperates and works together with all co-workers, communicates in a clear and sensitive manner (verbally and in writing), and possesses the ability to plan and complete job duties with applicable supervisory direction, including exercising job appropriate judgment. Required Education and Experience High school diploma or equivalent combination of education and experience required; associate or bachelor's degree in healthcare preferred. 1-3 years of experience in a medical setting and/or working with health insurance eligibility and enrollment rules and procedures preferred. Basic mathematical skills. Computer skills; Proficient in Microsoft Office, etc. Strong oral and written communication skills. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively with clients and fellow employees. May be required to complete applicable federal and state Certified Application Counselor training and certification. Why choose Innovative Renal Care? Be part of a team that makes a difference in people's lives! Annual raises significantly above industry standard. We recognize your most recent dialysis experience to calculate paid time off accrual. Our team lives by our values of Integrity, Innovation, Compassion, Accountability, results Driven, and Everyone Counts! Integrity- Deliver on our promises with dedication and clarity. Innovation- Engage and empower others by sharing ideas and successes. Compassion- Treat patients and their families with the utmost respect and empathy. Accountability- Take ownership when resolving issues and solving problems, trusting others to support us. Results Driven- Keep raising the bar for our own performance, helping and encouraging our colleagues to do the same. Everyone Counts- Respect people of all backgrounds. Strive to create a diverse and equitable workplace. Innovative Renal Care is an equal opportunity employer and a drug free workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, or protected veteran status. #LI-JH1

Posted 30+ days ago

Special Education Teacher-logo
Special Education Teacher
Youth Consultation ServicesHackensack, NJ
Dedicated. Compassionate. Inspiring. Rewarding. These are just some of the words to describe the attributes of YCS employees. YCS employees are devoted professionals who have a passion for helping children, adolescents and adults. Do you share the same qualities? The YCS George Washington School in Hackensack is currently hiring a Special Education Teacher. GWS is a department of education approved private school for classified students with behavioral, emotional and social challenges. We have been successfully educating students ages 5 - 15, grades K - 9, for over 30 years. Duties Include: Provide quality education for the students in accordance with the New Jersey Core Curriculum Standards. Plan curriculum and all I.E.P. materials, prepares lessons and other instructional material to meet individual needs of students, considering the emotional/educational levels of development. Job Requirements: Bachelor's degree N.J. Teaching Certificates (Teacher of Handicapped or Teacher of Students with Disabilities) for elementary school setting YCS provides a competitive compensation package. Benefits for full-time employees include: Medical, Dental, and Vision Paid time off Life insurance / disability benefits/ health and wellness programs 403 (B) savings and investment plans Potential public service loan forgiveness

Posted 30+ days ago

Certified Diabetes Care Education Specialist-logo
Certified Diabetes Care Education Specialist
Sea Mar Community Health CentersSeattle - White Center, WA
Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position(s): Sea Mar is a mandatory COVID-19 and flu vaccine organization Certified Diabetes Care Education Specialist- Posting #26082 Hourly Rate: $35.12 Annual Salary: $73,049.60 Position Summary: Sea Mar Community Health Centers is seeking a full-time Certified Diabetes Care Education Specialist. This position is located in the Seattle- White Center area. The certified diabetes care and education specialist (CDCES) delivers comprehensive and seamless services that bridge the gap and integrate clinical and self-management aspects of diabetes and endocrinology care. The CDCES is an integral part of the care team and provides collaborative, comprehensive and person- centered care, and education conducive to behavior change and improved quality of life across the lifespan. The CDCES supports and advocates for people affected by diabetes to optimize quality care. The CDCES promotes self-management to achieve individualized behavioral and treatment goals that reduce risks and optimize health outcomes. ADMINISTRATIVE Maintains complete and up-to-date charts (documenting counseling session as specified by program guidelines in legible form), and statistical program records but not limited to: Misys EMREHR records, WIC/CIMS Flow sheet, WIC diet records, certification sheets weight/height grids, diet evaluation sheets, infant birth outcomes, appointment schedules and encounter forms. Establishes and maintains professional working relationships with team members and other Sea Mar staff. Serves as a liaison between Nutrition and/or WIC and other clinic and community services and makes referrals as appropriate. Assists with the clerical and statistical program work as needed. Attends selected clinic, MSS, PHS Department and WIC meetings and participates in continuing education as needed. Acts as a preceptor for dietetic interns, as appropriate. The Registered Dietician shall follow all organizational and departmental policies and procedures. CLINICAL Medical Nutrition Therapy (MNT) Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served. Demonstrates knowledge of the principles of growth and development over the life span. Able to identify and categorize each patient's age-specific grouping needs, such as those for infant, adolescent, or geriatric patients. Interviews clients from diverse populations, reviews and documents client history, anthropometric and laboratory data, and reviews current eating habits. Uses standard assessment tools and follows department policies and practices to perform screening procedures such as weighing and measuring, taking hematocrits, plotting growth grids, and reviewing dietary evaluations. Maintains patient rights and confidentiality: documents vendor and participant complaints and infractions. Provides program orientation, nutrition requirements, and assists in scheduling client appointments, considering all programmatic and client needs. Provides individual and group nutrition education according to program guidelines, utilizing client appropriate methods and materials. Provides Medical, MSS, and patient nutritional assessment and nutrition counseling. Facilitates appointment time through scheduling and following up on failed appointments according to protocol, coordinates services with other health professionals, and cooperates with other departments. Documents assessment, treatment, and plan of action from counseling session in Medical record according to protocol. Education and/or Qualification: Possess a Bachelor's or Master's degree in nutrition from an accredited university. Completed an accredited dietetic internship program or Coordinated Undergraduate Program in Dietetics. 7 hours of HIV/AIDS course. WA State Registration and Certification for Dietitian or RD/CD eligible with attainment of these credentials within time period stated in the Sea Mar Nutrition Program Policies and Procedures Manual. Medical Assistant-Registered Certification required for Hemoglobin testing for WIC RD. WIC staff who do not have the Medical Assistant-Registered Certification are not permitted to perform the Hemoglobin testing. Staff are required to obtain the Certification after hire or promotion. The experience should reveal demonstrated interest in nutrition services and nutrition education. Experience in community nutrition setting with an interest in basic nutrition and childhood development is desirable. Bilingual (English/Spanish) is preferred but not required. What We Offer: Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it's a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of: Medical Dental Vision Prescription coverage Life Insurance Long Term Disability EAP (Employee Assistance Program) Paid-time-off starting at 24 days per year + 10 paid Holidays. We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment. How to Apply: To apply for this position, complete the online application and click SUBMIT or APPLY NOW. If you have any questions regarding the position, email Marisol Thomas, Nutrition Program Manager at [email protected]. Sea Mar is an Equal Opportunity Employer Posted 02/06/2024 External Candidates considered after 02/09/2024 Please visit our website to learn more about us at www.seamar.org. You may also apply through our Career page at https://www.seamar.org/jobs-general.html

Posted 30+ days ago

Director, Continuing Medical Education-logo
Director, Continuing Medical Education
University Of Miami Miller School Of MedicineMiami, FL
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The University of Miami/UHealth Gordon Center for Research in Medical Education is currently seeking a full time Director, Continuing Medical Education to work in Miami, FL. The Director, Continuing Medical Education oversees and plans the ongoing development, management, administration, and evaluation of the University's continuing medical education program. Moreover, the incumbent develops and implements new policies and procedures in response to accreditation or associated guidelines and regulations. Core Job Functions Oversees on and off-campus programs, activities, faculty affairs, and academic support services. Develops and implements strategies to attract and retain students and faculty. Ensures that the curriculum remains current and is in compliance with accreditation standards. Makes recommendations to leadership for improving the continuing education program. Supervises the departmental budget and manages expenditures throughout the year. Develops and establishes institutional policies and procedures for academic and non-academic issues. Maintains knowledge of current or pending regulatory changes and policies that may have institutional impact on the School's overall CME program and on individual CME activities. Authors and prepares CME accreditation applications for all CME programs. Promotes educational programs, internationally representing the University at conference and events. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures. Core Qualifications Bachelor's Degree in relevant field Minimum 5 years of relevant experience Knowledge, Skills and Attitudes: Knowledge of business and management principles. Ability to direct, manage, implement, and evaluate department operations. Ability to establish department goals, and objectives that support the strategic plan. Ability to effectively plan, delegate and/or supervise the work of others. Ability to lead, motivate, develop, and train others. Department Specific Functions Job Summary (Purpose and Function): The Director, Continuing Medical Education is responsible for the senior level administration and overall academic operations of the Prehospital and Emergency Training Division (PETD) of the Gordon Center for Simulation and Innovation in Medical Education (the Gordon Center). This position is also responsible for overseeing the public relations and marketing initiatives of the Gordon Center. Accountabilities Administration Oversees administration of continuing education, undergraduate and graduate medical education programs, faculty development programs and prehospital and emergency training programs. Devises master course schedules, coordinating with other Gordon Center divisions, Miller School of Medicine departments, UHealth training officers, and a range of prehospital and emergency training constituent agencies throughout Florida, the US and internationally. Supervises administrative management of courses, including advance registration process, enrollment levels and staffing and class day check-in, preparation and dissemination of course completion documentation. Directs and coordinates Prehospital and Emergency Training Division (PETD) administrative staff. Oversees management of course, learner and instructor records, including functionality of computerized informational database, ensuring Gordon Center compliance with continuing education requirements, facilitating the inputting and retrieval of data for evaluation, quality improvement, and educational research purposes. Addresses administrative functions with outside organizations with which Gordon Center program has agreements, e.g., American Heart Association, National Association of Emergency Medical Technicians, National Disaster Life Support, Gordon Center Satellite Training Sites, State Colleges, and national institutions. Develops PETD policies and procedures working with the division director, ensuring adherence, and periodically evaluating and proposing revisions as appropriate. Implements course-by-course cost accounting and ensures efficient purchasing of PETD course materials, supplies and printing, working in concert with the Director of Business and Strategic Operations. Oversees system for monthly billing, payment tracking and collections for PETD courses, services and materials. Ensures reliable and adequate inventory and orderly dissemination of course materials and supplies. Researches and prepares annual budget projections for PETD. Public Relations and Marketing to the Gordon Center Target Audiences and Stakeholders Oversees the design, production, and dissemination of newsletter and/or annual report; brochures and informational materials; periodic media releases to appropriate internal and external publications working with public relations consultants and Miller School of Medicine communications. Arranges the dissemination of information to target populations through personal contact, direct mail, news media and the internet. Oversees promotion and marketing of the Gordon Center educational products. Serves as the Gordon Center liaison to constituent agencies locally, statewide, nationally, and internationally. Facilitates on-site tours and off-site demonstrations of the Gordon Center's programs. Ensures excellence in customer service by all Gordon Center administrative personnel. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. #ED-LI1 The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff Pay Grade: A14

Posted 30+ days ago

Adjunct Faculty- Education-logo
Adjunct Faculty- Education
Ivy Tech Community CollegeValparaiso, IN
Adjunct Faculty positions are temporary, part-time positions hired each semester on an as-needed basis. The adjunct faculty member will be responsible for creating a learning environment that assists students in reaching their goals; and for providing effective instruction and assessment within the framework of common syllabi provided by the School. PROGRAM OPERATION: Perform all instructional duties necessary to teach and facilitate student learning in assigned classes. Provide syllabus appropriate to course(s) being taught to students and follows syllabus content and requirements. Maintain student attendance and grading records according to College policy as outlined in the Adjunct Handbook. Submit requested information within established timelines. STUDENTS: Be available to students outside scheduled class time to answer questions or provide assistance. Deal with student concerns and, if necessary, consult with program coordinator to resolve issues. INSTRUCTION: Meet all scheduled classes of contracted course(s). Use technology such as Canvas, PowerPoint, etc. as appropriate. In event of emergency absence, notifies program/department chair. Conduct all activities with an appreciation and respect for diversity of people, styles, and views. Promote same as an integral part of one's work. Pay: $47.35 per classroom contact hour Schedule: day and evening classes - dependent on availability and course schedule. Candidates must upload a copy of transcripts in order to be considered Education Program Standard A qualified faculty member in education meets both of the following criteria: Possesses an earned master's or higher degree from a regionally accredited institution in education or a related field appropriate to the program, and Has one of the following: Current or expired professional state teaching license/certification or Three years of elementary or secondary teaching experience. Preferred Qualifications Science of Reading Training Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Posted 30+ days ago

Program Director, Medical Education-logo
Program Director, Medical Education
OgilvyParsippany, NJ
Ogilvy Health is focused on driving superior outcomes in the ever-changing healthcare environment, an increasingly complex and evolving marketplace. We inspire brands and people to impact the world by keeping our audiences' health and wellness needs at the center of every touchpoint. Ogilvy Health delivers insight, creativity, innovation, and engagement solutions for all healthcare stakeholders, patients, and consumers across the healthcare continuum. Through borderless creativity-operating, innovating, and creating at the intersection of Ogilvy's capabilities and global talent-Ogilvy Health brings forth world-class creative solutions for its clients. Over the past year alone, the Ogilvy network has been recognized with the following: Global Agency Network of the Year (Ad Age) Global Agency of the Year (Adweek) One of the "Best Places to Work" for LGBTQ+ equality (Human Rights Campaign's Corporate Equality Index) Most Effective Agency Network (Effie Worldwide) Agency Network of the Year (Clio Awards) Network of the Year (One Show) Global Network of the Year (LIA Awards) Gartner Magic Quadrant Leader Most Awarded Agency (Influencer Marketing Awards) …and Ogilvy was the first agency network to secure the top rankings on both WARC's Creative 100 and Effective 100 in consecutive years For more information on us, visit OgilvyHealth.com, or follow Ogilvy Health on LinkedIn, Instagram, Facebook, X, and Threads. About the Role The Program Director will manage internal planning, development and execution for programs/projects within the scope of work and according to Medical Education workflow for assigned accounts; collaborate with all core and extended team members as well as other OH disciplines and vendors as needed. Specific duties will vary based on client need and depending on team structure. What You'll Do Program Management Direct/coordinate with internal team members on the following related tasks for specific programs assigned: Develop/maintain timelines, provide professional communication to all appropriate team members relating to specific accounts Help coordinate faculty/KOL (Key Opinion Leader), /KOL conference calls/Teams or Zoom meetings, Manage timelines internally, with client, and with faculty/KOLs when applicable, draft faculty correspondences including but not limited to invitations, confirmations, event reminders, if required Liaise/coordinate with clients' preferred vendors to execute print pieces, live/virtual events Work with clients' meeting planning vendor when needed to ensure appropriate audiovisual support for live/virtual events, adequate function space needs, live/virtual event agendas, timing , and Transfer of Value (TOV) within clients' system, if applicable Create/oversee the development, production and delivery of all materials for live or virtual events Review/approve all elements to ensure appropriate routing, track and manage incorporation of client and MLR (Medical, Legal, Regulatory) Review comments and approvals As applicable, participate in client meetings to discuss project status, etc. Program Financial Management Monitor budgets, document financial status on status reports along with Program Coordinator, and initiate budget discussions with team members during weekly status meetings Attend monthly finance meetings with Account and Finance Program Time Management Ensure that Program Coordinator moves all program materials to appropriate team members (including but not limited to Medical Writer, Medical Director, Program Director, Account Director Art, Editor, Studio, and Production) in an orderly and timely manner Meet with Program Coordinator regularly to review/update status of active programs/projects/timelines/financials Lead weekly internal status meetings and/or support Program Coordinator in leading internal hot sheet meetings to ensure alignment on projects, timelines, financials Schedule and facilitate kick-off, run-through, and slide review meetings to provide internal teams with necessary direction Problem Solving Proactively identify and manage problems with ensuring projects are delivered on time and on budget Discuss with Account, recommendations and possible solutions specific to issues on assigned programs Managerial Direction Exemplify a high standard of quality within your assigned team(s) Create an integrated, effective and accountable team environment that fosters a solid support structure for client satisfaction What You'll Need Background and experience in program management in medical education or advertising Excellent organizational skills Appropriate familiarity with PhRMA guidelines and general industry standards including client MLR submission platforms ( Veeva, GCMA etc.) Experience/knowledge with Smartsheet and Workfront applications as well as Excel and PowerPoint Ability to maintain flexibility and teamwork in a fast-paced, work environment How We'll Support You Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We'll empower you with the tools you'll need to succeed. We'll give you the autonomy to seek out new paths and better ways of doing things. We'll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we'll provide opportunities for you to do work of which you'll be proud, with people you'll be proud to call your teammates.

Posted 30+ days ago

NICE Systems logo
Customer Education And Enablement Manager
NICE SystemsSandy, UT
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Job Description

At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

Customer Education and Enablement Manager

Customer Education and Enablement is an implementation offering that provides a comprehensive level of engagement to our customers. We tailor each customer's onboarding and enablement experience to reflect their specific business need. We facilitate education sessions, help manage the change to our software, smooth the transition between departments, and continue building on the partnership our sales and implementation teams have established. With each engagement we seek to provide the right product knowledge to the right people at the right time. The Customer Education and Enablement Management provides remote consultation, guidance, and training prior to, during, and after project go live. We work closely with site admins, managers, supervisors & agents to understand exactly where their pain points are (or where they are going to be), and then partner with them until they demonstrate proficiencies in all areas of the platform. Our customers will not transition out of onboarding until the Customer Education and Enablement Manager has signed off that these proficiencies have been demonstrated.

Client interaction will be done over the phone and/or via virtual meeting platforms, with face-to-face meetings as deemed necessary and/or appropriate, as may be outlined in the customer's contract. The Customer Education and Enablement Manager will work both independently and in concert with the Professional Services, Technical Services and Education Services teams. Together, these teams are responsible to ensure both customer longevity and systematic growth. The Customer Education and Enablement Manager is also an organizational leader and is expected to serve as a mentor and coach for junior staff.

What You Will Do:

  • Become intimately familiar with a customer's contact center and business to become the trusted advisor to the customer through their NICE education and onboarding process.
  • Set and manage customer expectations and ensures education and onboarding goals align with customer goals/KPIs.
  • Create education/onboarding plans for customers and executes on those plans.
  • Provide initial assessment meetings and possibly onsite visits to coordinate and conduct training and consulting, as appropriate.
  • Contribute to business area assessment, user needs analysis, and product configuration recommendation.
  • Contextualize product knowledge for customers and helps institute best practices with product configuration and education processes.
  • Act as an education and product knowledge resource to the customer during the post go live phase of a project.
  • Proactively and effectively identify customer needs and overcomes objections to proposed solutions by performing benefits assessments for customers and gaining detailed understanding of their environment.
  • Provide insight and feedback on technical issues to immediate supervisor and other outside groups.
  • Work with NiCE Implementation Team to play a role in smooth customer implementations by providing on-site assistance as directed and providing appropriate feedback to the greater sales team post turn up.
  • Always follows the company Code of Ethics and NiCE policies and procedures.
  • Communicate in an effective and professional way with customers in and outside of NiCE
  • Regularly work a flexible schedule and may occasionally need to be available for off-hour activities.
  • Maintain a working knowledge of NiCE products/services, competitive product lines, differentiators, and industry trends through self-education and NiCE's resources.
  • Develop and present customized presentations to assigned clients that both quantify and qualify product/service usage, realized benefits, achievements, opportunities, and next steps.
  • Work directly with NiCE product management to deliver feedback from clients to best facilitate ideas and drive innovation for future product enhancements and development.
  • Provide product configuration and, in some cases, IVR scripting as required.
  • Minimize NiCE's exposure to various contract liabilities by keeping project and task commitments. This includes applying an appropriate amount of tact by handling delicate situations appropriately to maximize customer satisfaction.
  • Answer trouble calls/reports.
  • Provide onsite and remote training, as required to ensure knowledge retention and comfort on the platform.
  • Deliver help documentation and support, as needed.
  • Provide escalated support to related corporate departments.
  • Act as a product subject matter expert to cross-functional NiCE departments.
  • Submit entries into a knowledge base designed to address common questions, advanced techniques, and best practices.
  • Review service contacts, solutions overviews, statements of work, and other documents to align onboarding and training activities with intended goals and products purchased.

Qualifications You Will Need:

  • BS/BA in technical (e.g., CS/IS/EE) or business (e.g., Marketing/MIS) field or equivalent work experience required.
  • 5+ years in a service role in software, customer service, call/contact center, service delivery, or customer education and training
  • Knowledge and experience with call/contact center metrics and operations
  • Business to business consulting experience
  • Business to business customer education experience
  • Demonstrated technical problem-solving proficiency
  • Excellent customer service and communication skills, both verbal and written
  • Ability to appropriately prioritize and execute on assigned work in a fast-paced environment
  • Proficient in Microsoft Office applications
  • Able to work with little supervision and complete projects

You're a great fit if you…

  • You can assess needs and consult on meeting those needs according to established best practices and standard operating procedures.
  • You can take complex technical concepts and clearly explain them to technical and non-technical audiences
  • You're a natural teacher - people come to you when they want to learn a new skill, even if it's not something you're an expert in
  • You love being an expert, and you constantly (and creatively) seek out how to become the expert on new topics
  • You can be both strategic and execute on a strategy
  • People love working on projects with you
  • You're passionate about improving the lives of the people you work with, and you believe new skills and additional knowledge are one way to do that

Bonus Points:

  • Business to business software training experience
  • Experience in contact center operations or agent management
  • Experience with the NiCE CXone Mpower Omnichannel Routing product

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.