Medical Jobs 2026 (Now Hiring) – Smart Auto Apply

Description

• Veterans and Military Spouses Encouraged to Apply

• Health and Welfare Fringe Benefits: $5.09 per hour
• Paid Holidays - 11 days
• Company-funded match and safe harbor 401(k)
• Medical, Dental and vision plans available
• Life insurance and accidental death plans available
• Short-term and long-term disability plans available
• TRICARE Supplemental available
• Supplemental Benefit plans available
• Employee Assistance Program
• Pet Insurance Plans available
• Will Preparation Services available

• Adhere to assigned schedule, including lunches and breaks.
• Answer each call within contractual obligations.
• Regular attendance is required.
• Adhere to minimum key performance indicators policy.
• Adhere to all rules and regulations to include but not limited to Health Insurance Portability and Accountability Act (HIPAA) and The Joint Commission (TJC)
• Foster a positive working environment
• Treat all encounters professionally
• Ability to reliably commute to assigned location
• Create an engaging, supportive atmosphere that fosters active learning and confidence.

• Handle each call received, providing a one call resolution for the caller.
• Schedule, reschedule, and/or cancel appointments.
• Correct booking errors for inbound and outbound calls.
• Conduct outbound calls as required.
• Provide MHS Genesis secure messaging services as required.
• Work in conjunction with the various departments and organizational leadership teams.

• High school diploma or General Educational Development (GED) equivalency
• Skilled in Microsoft 365 and other software programs.
• Excellent interpersonal and customer service skills, proper telephone etiquette.
• Ability to critically think, define problems and obtain solutions.
• Must be able to obtain clearance to be granted a Common Access Card (CAC).
• Must be able to clearly communicate, verbally and written with coworkers and clinic staff.
• Healthcare administrative experience - preferred
• Call center experience - preferred
• Critical thinking skills and attention to detail.
• Receptive to feedback.
• Ability to navigate and utilize computer systems effectively.