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LCMC HealthNew Orleans, LA
Your job is more than a job Why a Great Place to Work: You're more than your job. Everyone is. And that's what makes you great at your job-all the little extras you bring to work every day, the things that make you you. At LCMC Health we value those things about you, because we know that all those little extras add up to extraordinary. And we've built a culture that supports and celebrates the extraordinary. You'll see it when you come to work here, in the spirit of our places and the faces of our people. And every patient we heal, every family we comfort, every life we improve is the outcome of countless little extras adding up to an extraordinary result. Join LCMC Health, and you'll find that our everyday makes it easy to live your extraordinary. Essential Function: The Patient Access Associate greet patients and guests in a courteous manner while initiating the scheduling or check-in process. They will obtain and verify accurate identification and demographical data for the patient's permanent medical record, which assists in accurate reimbursement, while recognizing and maintaining the confidentiality of all patient information. The Patient Access Associate is responsible for many types of interactions such as point-of-service face-to-face, as well as telephone, web enabled, and/or through an interpretative service related to completing the patient registration and admission process. They will improve patient satisfaction through consistently representing LCMC professionally and cross-training to support multiple functions across all patient and payer types. The Patient Access Associate interacts with patients, doctors, nurses, pharmacists, and other clinic and hospital personnel. They will demonstrate actions consistent with LCMC's "Expectations" as duties are performed on a daily basis. Completes the scheduling function, registration, messaging, and/or admissions process: Greets patients, guests and family members. Schedules patients for services with appropriate provider at appropriate locations and desired time when possible, ensuring accuracy and timeliness. Analyzes current patient information to determine if an account already exists so as not to duplicate records Creates an account for all patients who call for services or who present for services, including walk-in, non-scheduled, and emergency services according to the registration policy. Registers patients by entering accurate demographic, financial class, insurance information; makes revisions to systems immediately as errors are recognized. Activates scheduled accounts that have been set-up for the patient according to the registration policy Resolves work queue errors in an accurate and timely fashion Ensures all required forms are completed and other paperwork/documents are gathered and accurate: Requests and documents patient demographic, insurance, guarantor, Medicare Secondary Payor, and Primary Care Physician/Referring Physician information and validates against current system Ensures patient/guarantor sign all applicable documentation, such as consents and financial assistance application Scans ID's, insurance cards, orders, authorization information, etc. to patient's account once the information is validated for accuracy Performs insurance verification tasks, including: running automated eligibility response at point-of-service to ensure active coverage and completing notification of admission with insurance company within established timeframe Completes messages for providers as needed using the In-Basket messaging system, ensures that all information contained in the message is accurate. Updates Electronic Medical Record with documentation to communicate any information related to the status of a patient account Performs financial analysis of each case and informs patient of financial responsibility: Identifies patient copayment and remind patient of collection process at time of visit. When applicable, will inform patient/guarantor of liability due, including prior balances and estimates for scheduled service Attempts to collect payment at point of service for both copayments and residual payments. Provides patient information on LCMC's financial assistance programs and/or refers patients to financial counselors as needed Maximizes point-of-service collection, meeting established registration collection goals Provide excellent customer service to all patients, guests and family members and internal and external team members/customers: Promotes a customer centered experience by performing all functions in a warm and courteous manner to patients, family members, providers, and all visitors of the organization. Answers incoming calls and warm transfers calls to appropriate areas of department/clinic/hospital. Provides directions to applicable areas of interest whether over of the phone or in-person. Schedules and reschedules appointment for patients as needed Balances cash drawer daily and prepares cash long at the end of the shift when applicable: Balances cash drawer daily and accounts for shortages/overages/account posting errors Makes debit/credit adjustments as necessary; forwards necessary backup documents to lead and/or general accounting for review Makes department copies and reports unreconciled monies/deposits supervisor Follows facility cash drawer policy as applicable Completes and meets all job related facility specific of LCMC requirements Job Qualifications: Req Specific Education: Minimum Required: High school diploma or equivalent Preferred: N/A Experience: Minimum Required: 1 year related experience in a customer service position such as hospital, clinic, medical office, business services/revenue cycle, front line registration, financial counseling, banking, retail, or hospitality or pursuing a degree in a healthcare-related field Preferred: Experience with EPIC or other Electronic Medical Record Medical Terminology 1 year of experience in a healthcare-related field License/Certification: Minimum Required: N/A Preferred: CHAM CHAA Certification as a Medical Assistant other medical specialty-based certification Special Skills/Training: Minimum Required: Excellent customer service, interpersonal, and conflict resolution skills Excellent oral and written communication skills Ability to work collaboratively with other departments and functional areas and effectively gather and disseminate information to a diverse range of people Basic prioritization, time management, and organizational skills Ability to handle several tasks and interruptions in a positive manner Excellent decision-making skills Sound judgment in handling/escalating difficult situations Good analytical skills with strong attention to detail Proficient with technology The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. WORK SHIFT: Nights (United States of America) LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary Your extras Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems - it's all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do You are welcome here. LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. Simple things make the difference. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. To ensure quality care and service, we may use information on your application to verify your previous employment and background. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.
Posted 1 week ago
Quipt Home MedicalLenexa, KS
Description Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Let's start with what's important to you. The Benefits..... Medical Insurance- multiple plans to choose from Dental & Vision Insurance Short Term Disability & Long Term Disability Options Life Insurance Generous PTO plan Paid Holidays 401K 401K match Competitive Pay Position: Medical Equipment Delivery Technician General Description: Responsible for the delivery, set-up, patient education and pick up of medical equipment. Schedule: Mon-Fri plus on-call rotation Essential Job Functions: Be knowledgeable of and responsible for the current Quipt policies and procedures that apply to this position. Responsible for setting up medical equipment in the patient's home in a professional, safe and timely manner. Complete appropriate paperwork for the setup Teach the patient about the safe and proper use of the medical equipment. Instruct the patient on the safe and proper use of disposable supplies. Instruct the patient on appropriate cleaning and maintenance of the equipment Make routine deliveries, and pickup of medical equipment and supplies for existing patients. Perform minor equipment repairs and preventive maintenance on equipment in the patient's home. Help patient become and remain compliant with use of medical equipment. Responsible for keeping vehicle clean, organized and maintained. Comply with all federal, state and local regulations. Assist Quipt in meeting its growth and financial goals. MUST BE ABLE TO LIFT A MINIMUM OF 75#'S Other duties as assigned. Requirements Minimum Job Qualifications: High school or equivalent Must be a minimum of 21 years old to drive a company vehicle Driver's License (Required) Clean Motor Vehicle Report Must be able to pass background check Must regularly lift and/or move up to 75 pounds. Ability to perform in a fast paced environment Ability to work independently and complete assignments timely and accurately ON-CALL ROTATION IS REQUIRED Expected Behaviors: Provides Exceptional Customer Service Must be kind and empathetic with patients Provides patient services at highest quality. Team player who is able to multitask Independent worker capable of good, quick decision making skills. Good communication skills with patients, referral sources and co-workers Professional appearance and positive attitude are essential! All hires are contingent on a successful background check and Quipt is an equal opportunity employer.
Posted 30+ days ago
Konza Prairie Community Health CenterJunction City, KS
Apply Job Type Full-time Description Konza Prairie Community Health Center is seeking a Patient Access Representative to join our team. This position plays an important role as the first point of contact for our patients, ensuring a welcoming and efficient experience from check-in to check-out. The ideal candidate is friendly, organized, and dedicated to providing exceptional customer service in a fast-paced healthcare setting. Job Summary The Patient Access Representative I performs a variety of clerical and reception duties including maintaining patient medical records, checking patients in and out for appointments, scheduling visits, verifying insurance, answering phones, and ensuring accurate and timely communication with patients and staff. Requirements High school diploma or equivalent required Minimum 6 months of customer service or reception experience required 1+ years of experience in a healthcare setting preferred EMR experience preferred Bilingual (Spanish) strongly preferred Graduate of a certified medical office training course, CNA, or Medical Assistant program preferred Knowledge of medical terminology preferred Join our team and be part of a supportive, patient-focused environment that values professional growth and collaboration. We offer competitive benefits and opportunities for ongoing development in the healthcare field Here's what you can expect: Medical, Dental, and Vision Coverage: Take advantage of our robust health plans to ensure you and your family's well-being. Paid Time Off (PTO): Generous PTO accrual of up to 7.71 hours per pay period for a healthy work-life balance. 403(b) Retirement Plan with Employer Match: Secure your financial future with our retirement savings plan, complemented by employer contributions. Employee Discounts: Insured employees can enjoy exclusive discounts when utilizing Konza's in-house medical, dental, and pharmacy services. Early Friday Closure: Konza clinics close at 2:00 pm every Friday, allowing you to kick off your weekend early. At Konza, we are committed to fostering a workplace that values the contributions of every individual. We believe in the power of different perspectives, backgrounds, and experiences to drive innovation and success. We are an Equal Opportunity Employer, and all qualified applicants will be considered without discrimination.
Posted 2 weeks ago
University of Maryland Faculty PhysiciansBaltimore, MD
Duties will include: assisting physicians and nursing staff in the care of patients; assisting in performing ancillary testing/services for patients; assisting with the monitoring of patient flow; assisting with patient exams; obtaining vital signs; reviewing charts prior to delivering care; providing clear patient education and instructions; administering medications properly; assisting with daily/weekly clinical duties (room stocking, cleaning, etc.); assisting in creating and filing medical records; and other duties as assigned. Requirements Qualified applicants will possess: H.S. diploma or equivalent (GED); completion of an accredited Medical Assistant Program and certification; 2-3 years medical assisting and medical office experience; ability to perform all medical assisting responsibilities under state and faculty guidelines; strong patient assessment skills; excellent communication skills; and medical assistant certification is required Total Rewards The referenced base salary range represents the low and high end of University of Maryland's Faculty Physician's Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician's Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits
Posted 30+ days ago
Intermountain HealthcareDenver, CO
$21 - $31 / hour
Job Description: A Medical assistant has accountability for providing care to patients in an ambulatory clinic setting. This will involve caring for patients with acute and chronic needs. A Medical Assistant will be responsible for communicating clearly with patients seeking care through different modalities including telephone and in-person interactions. Additional Details: Please review Minimum Qualifications listed below before applying. Are you interested in advancing your career while helping people live the healthiest lives possible? As a Medical Assistant at Intermountain Health, you will play a vital role in supporting our clinical team, ensuring our patients receive the best care. At Intermountain, you will be part of a team that values career advancement, innovation and collaboration, where your skills are valued, and your contributions make a lasting impact. What does it mean to be a caregiver with Intermountain? Check out this video and learn more and discover the "Power of We." As a Medical Assistant at Intermountain Health, you will play a vital role in supporting our clinical team, ensuring our patients receive the best care by: Providing Patient Care: Under the direction of the Clinician, providing care to patients by assisting the provider to gather information that is relative to the patient's visit and condition. Effective Communication: Communicating clearly with patients seeking care through different modalities including telephone and in-person interactions. Team Collaboration: Working with cross functional teams to collaborate on patient care. Attention to detail and follow-through are key components in helping to provide the care that is needed. Minimum Qualifications Successful completion of a Medical Assistant Program or one year of Medical Assistant Experience or has a current RN/LPN license Current Basic Life Support Certification (BLS) for healthcare providers. Must be obtained prior to start date Demonstrated basic computer skills involving word processing and data entry. Professional manner and strong interpersonal and communication skills. Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers. Preferred Qualifications Experience in an outpatient clinic or other healthcare setting. Computer literacy in using electronic medical records (EMR) systems and other relevant software. Current national MA certification from one of the following national MA certifications or registrations: Registered Medical Assistant (RMA) of AMT, National Certified Medical Assistant (NCMA), Certified Clinical Medical Assistant (CCMA) or Certified Medical Assistant (CMA) of the AAMA Physical Requirements: Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies. Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc. Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.) May be expected to stand in a stationary position for an extended period of time. For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations. Location: Denver Midtown Clinic Work City: Denver Work State: Colorado Scheduled Weekly Hours: 32 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $20.67 - $30.78 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
Posted 6 days ago
Eye Care PartnersNorfolk, VA
Company: Virginia Eye Consultants Job Title: Ophthalmic Technician Department: Ophthalmology Reports To: Clinic Supervisor Location: This position is located in Norfolk, VA and requires travel to Virginia Beach, Suffolk, and Hampton as needed. SUMMARY An Ophthalmic Technician is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. This employee is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an Ophthalmologist. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide exceptional customer service during every patient encounter (in person or via phone) Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Anticipate Physician needs to facilitate the flow of the clinic Practice urgency at all times with patient's time, as well as doctor's time and schedule Comply with all company policies and procedures, including HIPAA Verify patient's information by interviewing patient Record patient's medical history and current medications and confirm purpose of visit Record all data in the patient's Electronic Medical Record (EMR) Check condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician Prepare patients for treatments and minor procedures; measure and record vital signs (blood pressure, pulse, and respiration rate) as required Open and close exam rooms as needed Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies, and keep drug count up to date. General office duties and cleaning to be assigned by manager QUALIFICATIONS Provides excellent patient care and is energetic and empathetic with patients Must comply with HIPAA confidentiality standards when communicating patient information Communication skills and the ability to coordinate and cooperate with all levels of employees in a courteous, professional manner at all times Organizational skills with focus on tracking patient care and improving patient flow Desire to gain industry knowledge and training Demonstrates initiative in accomplishing practice goals Ability to grow, adapt, and accept change Consistently creates a positive work environment by being team-oriented and patient-focused Commitment to work over 40 hours to meet the needs of the business Ability to work weekends when applicable Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE Minimum Required: High school diploma or general education degree (GED) required Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook Experience using Electronic Medical Records (EMR) systems Computer proficiency and ability to quickly learn new applications PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. Perks: Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off and Paid Holidays Paid Maternity Leave Optical Education Reimbursement Competitive Base Pay If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Posted 4 weeks ago
Akumin Inc.Franklin, TN
The Medical Reimburse Specialist is responsible for the timely and accurate posting of EOB and other forms received through the lockbox to the Medical Billing system. Completes spreadsheets and balances work on a daily basis and resolves credit balances on the Medical Billing system via refund, takeback request or adjustment. Specific duties include, but are not limited to: Posts payments, adjustments, denials received through the lockbox daily with high accuracy. Analyzes and resolves credit balances on Medical billing system. Prepares and processes refund requests and take-back requests. Balances posting activity from Medical billing system, lockbox data and spreadsheets on a daily basis. Calls the insurance carriers or uses the web to find out the status of the claim using the aging's, ticklers and touch point reports as a guide. Researches EOB's that come in the mail with denials on them. Completes a spreadsheet weekly with any adjustments that need to be done and passed to Management. If there are credit balances all the EOB's have to be pulled and a check request form is given to Management for approval before a check is cut. Accurately logs and posts Adjustment Requests and Price Discount Forms. Processes, logs and posts telephone credit card payments. Position Requirements: High School Diploma or Equivalent Experience Must be able to read and understand an Explanation of Benefits, use Excel or other spreadsheet programs and understand basic statistical/mathematical computations. Physical Requirements: Standard office environment. More than 50% of the time: Sit, stand, walk. Repetitive movement of hands, arms and legs. See, speak and hear to be able to communicate with patients. Less than 50% of the time: Stoop, kneel or crawl. Climb and balance. Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam). Residents living in CA, CO, CT, HI, IL, MD, MA, MN, NV, NJ, NY, RI, VT, WA, and DC click here to view pay range information. #LI-remote Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
Posted 1 week ago
UnitedHealth Group Inc.Richmond, TX
$18 - $32 / hour
Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. We are seeking qualified candidates for the role of Medical Assistant at varying levels (I, II, III). The selected candidate will be placed at the appropriate level based on qualifications and experience. All levels contribute to patient care under the supervision of licensed medical professionals, with increasing responsibilities at higher levels. Primary Responsibilities: Medical Assistant I: Provide supportive patient care functions under supervision Ensure patient safety and comfort in accordance with legal and professional standards Perform delegated tasks as directed by a physician or RN Medical Assistant II: Includes all duties of MA I Administer injectables and perform advanced clinical tasks Requires additional experience and/or certification Medical Assistant III: Includes all duties of MA I and II Perform high-level clinical procedures Serve as a resource for less experienced staff You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma or GED Graduate of an accredited Medical Assistant program OR 1 year of directly related experience without certification BLS certification through the American Heart Association Basic medical/nursing terminology Computer proficiency Preferred Qualifications: For MA II: Certification/Registration as a Medical Assistant 5+ years of directly related experience For MA III: Certification/Registration as a Medical Assistant 8+ years of directly related experience Experience in Ambulatory Care EPIC and Windows-based computer systems experience Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Posted 30+ days ago
Humana Inc.Orlando, FL
$40,000 - $52,300 / year
Become a part of our caring community and help us put health first Job Description Summary The Medical Assistant is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Medical Assistant performs varied activities and moderately complex administrative, operational, and customer support assignments. Typically works on semi-routine assignments. Work location: CenterWell Hoffner- 5997 S. Goldenrod Road; Orlando, FL 32822 The Medical Assistant performs clinical duties such as discussing symptoms, obtaining vital signs, medication/vaccine administration, phlebotomy, collecting specimens, performing diagnostic screening tests, sterilizing/cleaning equipment, maintaining examination rooms, and documenting information into the electronic medical records system. Collaborates closely with Physicians and Advanced Practice Providers. Delivers direct patient care dependent on what active certification allows. Decisions typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has latitude over prioritization/timing, and works under minimal direction. Follows standard policies and procedures that allow opportunity for interpretation/deviation and/or independent discretion. Use your skills to make an impact Required Successful completion of MA school/training program or a Certified/Registered Medical Assistant or 5+ years of experience and approval from Provider High school diploma or equivalent CPR Certified Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB Preferred Certified or Registered - (Arizona, Indiana, & South Carolina candidates require Medical Assistant Certification or Registration) Phlebotomy experience Medication/vaccine administration experience 1+ years MA experience Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience. Medical Assistant Working hours: Monday to Friday 8AM - 5PM Scheduled 40 hours per week Local travel may be required; Mileage is reimbursed Alert Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website. Interview Format- HireVue As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Language Proficiency Testing: Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. See Additional Information on testing. Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. Benefits Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including: Blue Cross and Blue Shield Health benefits effective day 1 Paid time off, holidays, volunteer time and jury duty pay Recognition pay 401(k) retirement savings plan with employer match Tuition assistance Scholarships for eligible dependents Parental and caregiver leave Employee charity matching program Network Resource Groups (NRGs) Career development opportunities #LI-HJ1 #LI-Onsite Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Posted 5 days ago
GE Healthcare Technologies Inc.Waukesha, WI
Job Description Summary Reporting to the Chief Medical Officer, Patient Care Solutions (PCS), this leader is responsible for defining and overseeing the execution of the Medical Affairs strategies in support of the diagnostic electrocardiography (ECG) business (DCAR) with additional areas of responsibility in patient monitoring and digital health. The technology portfolio is broad, inclusive of technologies under development, technologies on market, and early-stage technology ideation to address future clinical needs. This leader will drive strategies and partner directly with business subsegment executives, technology leaders, and research partners to establish comprehensive Medical Affairs programs. The successful candidate will represent DCAR externally and support strategies to incorporate AI with ECG and other cardiac modalities within GE HealthCare (GEHC). Job Description Essential Responsibilities Champion voice of the customer to drive innovation in alignment with DCAR business strategy including a focus on AI-ECG advances Develop a vision for AI-ECG opportunities and the impact on clinicians, patients, and workflow, with alignment among stakeholders in DCAR, PCS, and the GEHC enterprise Serve as the key clinical advisor to the General Manager (GM) of DCAR by providing strategic guidance on new technologies and cardiology workflow innovation Provide Medical leadership in development of the core technologies for DCAR including resting, stress and ambulatory ECG systems that are in the DCAR portfolio now or in the future Steer collaborative efforts between business leaders and research team to define bench and human clinical research priorities for product development, regulatory submissions, and marketing, based on intended clinical applications, business, and regulatory strategy Establish and cultivate strategic academic partners suited for GEHC research and innovation partnerships. Work with collaborators and product teams to solicit investigator-initiated research proposals that are aligned with DCAR research needs including specific disease states Lead and own the global strategies for health economics, policy, and reimbursement (HEPR) for DCAR solutions Build, sustain and serve as the leader for influential relationships with Key Opinion Leaders (KOLs) to drive scientific exchange and shape the future of DCAR technologies Communicate and translate clinical/scientific insights and research concepts from KOLs into actionable guidance for product development teams Strategically support the development and execution of pre-launch product initiatives, commercialization, and life cycle management of DCAR products through education, innovation, evidence generation and research Prepare and deliver training on new industry campaigns and clinical evidence as well as work with the DCAR marketing team on providing clinical input in campaigns, insights articles and other outreach Manage medical inquiries from health care providers as needed by the DCAR GM or product management team Present clinical evidence to regional and national meetings of professional societies Manage medical materials for regulatory, marketing, and commercial activities Lead medical reviews of promotional and scientific materials to ensure compliance with applicable regulations and clinical accuracy Provide Medical inputs throughout the development and implementation of clinical evaluations and/or clinical studies Writes/manages scientific papers for publication by evaluating scientific literature, analyzing scientific data and staying abreast of current clinical practice Qualifications & Requirements Medical Degree and US board certification in Cardiology with a minimum of 2 years of post-training clinical experience Excellent presentation, verbal, and written communication skills with the ability to communicate clinical and business issues to audiences of diverse backgrounds Strong leadership skills: able to create a dynamic environment that fosters transparency, collaboration, and innovative thinking Strong problem solving and negotiation skills; ability to influence and make recommendations at multiple levels of the company Minimum of 5 years of project management skills to establish strategic goals and to prioritize, plan, delegate and evaluate deliverables Experience working with Microsoft office products (Outlook, Word, Excel, PowerPoint) Hybrid work schedule with three days per week on-site in the Chicago or Waukesha GEHC offices Ability to travel 10-15% of the time (domestic and international) Desired Characteristics 10+ years of product and domain knowledge of healthcare technologies and market trends 8+ years' experience working in the medical technology, medical device, or pharmaceutical industry in Medical or Clinical Affairs roles MBA or Masters degree in business related field Has extensive clinical experience and a knowledge base beyond cardiology that extends to complementary areas within the PCS business such as digital health, anesthesia systems, and patient monitoring technologies Experience in clinical research roles in academia, healthcare, life sciences, or a medical technology business Direct experience utilizing AI technology in the clinical environment with an understanding of obstacles to adoption Participation as a principal investigator or sub-investigator in human subject research projects in industry and investigator sponsored trials Familiarity with regulatory and risk management standards for US and global markets Demonstrated problem-solving abilities, demonstrated success leading cross-functional projects and working with global team members Experience delivering conference presentations, moderating symposia and webinars Authorship of peer reviewed publications #LI-CH3 GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes
Posted 30+ days ago
Great River Health SystemsFamily Vision Center, IA
$17+ / hour
Minimum Hiring Wage: From $17.17 per hour Job Details: Schedule Hours: 6:00am- 6:30pm Job Description: A Brief Overview Provides basic patient care under the direction of a licensed nurse. Provides high quality care to the following patient populations: Adult, Medical/Surgical, Geriatric, Telemetry, Cardiac, Neonate, Infant, Toddler, School Age, Adolescent, and Psychiatric care patients.Duties are included but are not limited to those below for specified units. Perform Bedside shift report and beginning and end of shift. Utilize policies and procedures to keep patients safe from falls. * Assist in wound prevention and Hospital acquired pressure injuries.• Care for the restrained patient and monitor for safety, as directed by the licensed nurse.• Is cost conscious in use of equipment and supplies.• Adhere to safety practices for own personal protection, i.e. infection control devices, lifts, gait belts, eye shields, gloves.• Demonstrate accurate keyboarding proficiency and computer navigation skills.• Demonstrate knowledge of basic math to calculate intake and output.• Set up equipment such as oxygen, portable x-ray machines, and overhead irrigation bottles. What you will do Answer patients' call lights in a timely manner and addresses request or reports to co-worker to fulfill the request. Perform skin assessment and reports abnormal results to licensed nurse in a timely manner. Perform activities of daily living (ADL's). Maintain clean patient rooms and changes linens, as appropriate. Collect and correctly label specimens, such as urine, feces, or sputum. Deliver messages, documents, and specimens. Feed patients who are unable to feed themselves. Observe patients' conditions, such as measuring and recording intake and output and vital signs; report changes to professional staff in a timely manner. Provide patients with help walking, exercising, and moving in and out of bed. Transport patients to treatment units, using a wheelchair or stretcher. Turn and reposition patients, alone or with assistance, to prevent pressure ulcers. Proactively monitors patients for safety and communicates to licensed nurse the need for any monitoring devices (alarms). Consistently uses patient safety devices. Document activities performed in the medical record in an accurate and timely manner. Perform blood glucose monitoring and report abnormal results to licensed nurse in a timely manner. Perform quality monitoring as directed: BGM, etc. Appropriate use of bed/chair alarms for fall prevention. Greet visitors and callers to ascertain purpose of visit or call, and direct them to appropriate staff. Facilitate admissions, discharges and transfers in collaboration with other staff. Operate office equipment such as: nurse call, fax, scanners, photocopier, computer system, telephone system, telemetry. Qualifications H.S. Diploma or General Education Degree (GED) Completion of C.N.A. course (or complete within four months of hire date) Required or Completion of C.N.A course if currently in high school Required Computer experience Required Health care experience within the last five years Preferred Answer patients' call lights in a timely manner and addresses request or reports to co-worker to fulfill the request. Perform skin assessment and reports abnormal results to licensed nurse in a timely manner. Perform activities of daily living (ADL's). Maintain clean patient rooms and changes linens, as appropriate. Collect and correctly label specimens, such as urine, feces, or sputum. Deliver messages, documents, and specimens. Feed patients who are unable to feed themselves. Observe patients' conditions, such as measuring and recording intake and output and vital signs, report changes to professional staff in a timely manner. Maintain inventory of supplies based on unit routine. Provide patients with help walking, exercising, and moving in and out of bed. Transport patients to treatment units, using a wheelchair or stretcher. Turn and reposition patients, alone or with assistance, to prevent pressure ulcers. Proactively monitors patients for safety and communicates to licensed nurse the need for any monitoring devices (alarms). Consistently uses patient safety devices. Document activities performed in the medical record in an accurate and timely manner. Perform blood glucose monitoring and report abnormal results to licensed nurse in a timely manner. Perform quality monitoring as directed: BGM, etc. Appropriate use of bed/chair alarms for fall prevention. Greet visitors and callers to ascertain purpose of visit or call, and direct them to appropriate staff. Facilitate admissions, discharges and transfers in collaboration with other staff. Assemble, clean sheet, and tear down medical records. Operate office equipment such as: nurse call, fax, scanners, photocopier, computer system, telephone system, telemetry. Accurate and timely order entry. Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies. Perform quality checks on equipment, i.e. crash cart, transport monitor. Dependent Adult Abuse Mandatory Reporter- Iowa Department of Human Services within 180 Days Required Child Abuse Iowa Mandatory Reporter- Iowa Department of Human Services within 180 Days Required Qualifications: Emergency First Response and Choking within 90 days of hire. MOAB within 12 months of hire. Restraint training completed after hire. Acute care: Med Surg and Telemetry: As above Benefits: We are excited to offer an aggressive compensation and benefits package for qualifying positions, which includes: Competitive base pay Matching retirement programs Health, Dental and Vision plans Health Savings and Flexible Spending Accounts Employee discounts including car rental, cell-phone plans Employer-paid, Long-Term Disability, Life, and AD&D Paid time off (PTO) Education Assistance Program Employee Assistance Program Employee Referral Bonus Program Discounted cafeteria meals Paid Parental Leave Employee Service Recognition program Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity Great River Health and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Posted 1 week ago
Cornerstone Family HealthcareMiddletown, NY
$19 - $23 / hour
Description Cornerstone Family Healthcare is actively recruiting for a Full Time Medical Assistant to join our growing team in Middletown. RATE OF PAY/SALARY: $19.00-$23.00 per hour WORK LOCATION(S): Middletown, NY 10940 STATUS: Full Time SCHEDULE: Mon, Tues, Thurs: 8 AM - 6 PM | Wednesdays OFF | Fri 8 AM - 5 PM | One Saturday a month CORNERSTONE BENEFITS: Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays CORNERSTONE'S MISSION: Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability. JOB SUMMARY: The MA will provide quality patient care in the department within their scope of practice, as directed by the supervising Registered/Practical Nurse. Description of Duties: Under the supervision of a Registered/Practical Nurse: Perform screening procedures and documentation in accordance with Cornerstone policies and procedures. Identify potential patient problems, alert the Nurse or Provider. Participate in Cornerstone's Care Team Model, including but not limited to: Participate in Pre-Visit Planning (see Pre-Visit Planning Policy). Participate in care team huddles/communication. Assist with population management activities for assigned patient panel. Direct and participate in quality improvement activities within the care team and department. Refer phone and walk-in triage to Nurse or Provider. Strictly adhere to safe nursing practices, including but not limited to Infection Control, National Patient Safety Goals and Waived Testing set forth by CORNERSTONE policy and in compliance with Joint Commission and OSHA. Assist providers with in-office procedures and exams as needed. Perform hearing and vision screenings on children and adults. Responsible for performing the following actions: EKG's, all POCT included but not limited to: Rapid HIV, Rapid HEP C, Rapid Influenza, Urine Dip (UA, HCG), Finger-stick (Hemoglobin, Lead, Glucose, HbA1c, PT/INR). Strictly adhere to safe practice guidelines, including but not limited to Infection Control, National Patient Safety Goals, and Waived Testing set forth by CORNERSTONE policy and in compliance with Joint Commission and OSHA. Float to other departments, as needed. Maintain a clean and safe environment for the patient. Make recommendations to supervisors for the improvement of health care for all patients. Be familiar with and adhere to all clinical, administrative, and general policies and procedures as outlined in the CORNERSTONE Policy and Procedure Manual and Employee Handbook. Attend and participate in monthly department, All Staff and other required meetings. Maintain confidentiality of all aspects of CORNERSTONE including, but not limited to, patient confidentiality, financials, and employee relations. Perform other duties as assigned. #IND1 Requirements High School diploma or equivalent; At least one year of Medical Assistant experience; Certification a plus Current BLS Certification Bilingual (English/Spanish) Willing and able to travel
Posted 30+ days ago
American Family Care, Inc.Harrisburg, PA
Benefits: Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
Posted 30+ days ago
Vertex Pharmaceuticals, IncBoston, MA
$171,300 - $245,000 / year
Job Description General Summary: The Senior Medical Science Liaison (Sr MSL) (Nephrology) for Povetacicept programs. Povetacicept (pove) is an enhanced, dual BAFF/APRIL inhibitor in pivotal development for the treatment of IgA Nephropathy (IgAN). The Sr MSL will serve as a scientific liaison to the medical/academic community and is responsible for establishing and maintaining relationships with Health Care Providers/Professionals (HCPs) to ensure the appropriate dissemination of clinical and scientific information regarding Vertex' compounds in a timely, ethical and stakeholder-focused manner. The Sr MSL will contribute to shaping the medical plan by providing external stakeholders' insights and contribute to the designing and execution of the Medical Affairs strategy and plan. The Sr MSL will engage HCPs in response to scientific educational and research needs with available Vertex resources and provide the latest emerging data in response to specific inquiries, as appropriate. Key Duties and Responsibilities: Develops and fosters effective and trusting relationships with Thought Leaders (TL) and identifies and engages other appropriate HCPs resulting in scientific engagement with a large network of T1D and transplant-team care providers and opinion leaders. Additionally, understands the inter-relationships both within and between academic centers and utilizes this expertise to enhance Thought Leader and HCP engagements Consistently incorporates all aspects of the SEM (Scientific Engagement Model) into all interactions, enhancing the quality of interactions and overall relationships as assessed by field coaching observations Independently incorporates the medical plan into interactions and territory planning (i.e. listening priorities) and captures valuable feedback in the CRM system to inform internal stakeholders and assist in shaping the medical strategy Possesses an in-depth understanding of the utility and functionality of the CRM system/data analytics tools, allowing for the time sensitive capture of interaction details. Uses CRM/Analytics to enhance future TL engagements and manage workload Discusses scientific information effectively and compliantly with external stakeholders at an advanced level of communication for both disease state and product to external stakeholders as assessed by management coaching and field observations In-depth conceptual and practical knowledge of payers in the region and possesses an in-depth understanding of the impact of payers on patient care delivery Assists clinical development/clinical operations by fully understanding IB content and presenting IB material, providing nominations for trial sites as requested, providing end of study data reviews with investigators (as needed) Represents Vertex at medical congresses by providing scientific session/abstract coverage, booth staffing coverage, routine TL interactions, contributing to the daily and end of congress summaries and may provide logistical guidance through organizing and scheduling abstract/session coverage and preparing and delivering the conference debrief (as needed) May serve as a mentor or trainer for colleagues with less experience; for example, assisting with new hire MSL onboarding Conducts all activities in compliance with Vertex policy and procedures and performs all administrative tasks in a timely manner such as CRM entry, vehicle mileage reporting, expense reporting, calendar entries, training assignments, etc. Knowledge and Skills: Ability to complete goals within allotted timeframes, and deliver high quality results Ability to help plan and complete projects in a constantly changing field-based environment Ability to appraise and comprehend medical and scientific literature Ability to effectively present clinical/scientific information in a credible manner in varied settings Good knowledge of assigned geographic territory In-depth understanding of healthcare regulatory environment Apply proficient knowledge of relevant T1D and T1D management protocols, healthcare environment and landscape to articulate the medical and scientific value of our products Demonstrated working understanding around the compliance and regulatory frameworks that govern the pharmaceutical industry and conducts compliant interactions with internal and external stakeholders. In-depth knowledge of payers and unique medical information needs to support access and appropriate use of Vertex medicines Good knowledge of Health Economics and Outcomes Research Fluent in English (oral and written) Education and Experience: Minimum requirement for advanced biomedical or life sciences degree (ex. Masters, NP, PA) Requires minimum of 3-4 years of experience as an MSL supporting Nephrology programs or in other medical affairs roles in the pharma/biotech industry or the equivalent combination of education and experience. Previous training or experience in designated therapeutic area is helpful Pay Range: $171,300 - $245,000 Disclosure Statement: The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law. At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more. Company Information Vertex is a global biotechnology company that invests in scientific innovation. Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com.
Posted 30+ days ago
Sea Mar Community Health CentersSeattle, WA
$23+ / hour
Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position: Sea Mar is a mandatory COVID-19 and flu vaccine organization Medical Assistant Certified - Posting #27013 Hourly Rate: $23.39 Position Summary: Full-Time Medical Assistant position available for our Seattle Medical Clinic. Ideal candidates will have proven excellent customer services skills, demonstrate an enthusiastic & professional demeanor, and excel at multi-tasking. Medical Assistants are an integral part of the care team, ensuring patient flow and providing quality patient care in a safe and timely manner. Candidates who are bilingual in English/Spanish are highly preferred. Responsibilities: Follow protocol in rooming and exiting patients. Complete all provider referrals for each patient. Administer injections and distribute oral medications under physicians' order; perform venipuncture. Assist the medical provider with charting office visits; ensuring communication and documentation for comprehensive patient care coordination. This is not a full comprehensive list of Duties/Responsibilities. Other duties may be assigned. Education and/or Requirements: Must have a Washington State MA-Certificate or possess an MA-Interim License and pass the exam within the 90-day probationary period. Must obtain Basic Life Support (BLS) CPR within 90 days of hire date and is required to maintain current BLS CPR throughout employment. EPIC experience preferred but not required. Bilingual in English/Spanish is preferred but not required. What We Offer: Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it's a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours more, receive an excellent benefit package of: Medical Dental Vision Prescription coverage Life Insurance Long Term Disability EAP (Employee Assistance Program) Paid-time-off starting at 24 days per year + 10 paid Holidays. We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment. How to Apply: To apply for this position, complete the online application and click SUBMIT or APPLY NOW. If you have any questions regarding the position, email Dayana Hernandez, HCA, at [email protected] Sea Mar is an Equal Opportunity Employer Posted on 10/15/2024 External candidates considered after 10/18/2024 This position is represented by Office and Professional Employees International Union (OPEIU). Please visit our website to learn more about us at www.seamar.org. You may also apply through our Career page at https://www.seamar.org/jobs-general.html .
Posted 30+ days ago
Greater Baltimore Medical CenterTowson, MD
$17 - $24 / hour
Under direct supervision and according to detailed instructions, policies, and procedures, provides general secretarial and clerical support for physician's office. Education: High School Diploma or equivalent. Licensures/Certifications: N/A Experience: 1 year's experience (Additional education beyond high school may be substituted for experience). Skills: Knowledge in medical terminology General knowledge of office practices, procedures, and equipment; of business English, spelling, punctuation grammar and arithmetic. Skill in using a variety of office software applications, such as word processing, spreadsheets, presentation packages, and databases applications to produce documents. Skill in understanding and following oral and written instructions and in communicating effectively both orally and in writing. Skill in proofing office correspondence, forms, and other work product for typographical errors, spelling, grammar, and punctuation. Skill in performing basic arithmetic calculations. Skill in accurate alphabetical and numeric filing. Principal Duties and Responsibilities: Types letters, reports, forms, correspondence, diagnostic test results, patient histories and notes from machine dictation or rough draft. Assembles files for new patients according to procedure and updates records and files for current patients. Pulls and prepares patient chart for appointments. Schedules, confirms, and coordinates patient appointments. Prepares and prints daily patient schedule and distributes to appropriate personnel. Mails patient appointment reminders and calls patient prior to appointment to confirm. Prepares charge slips for patient appointments. Collects co-pays, processes/closes credit card payments, and records patient charges for billing office. Updates patient demographics and enters into computer system. Prepares request for release of medical records and collects appropriate fees. Assists in the back office duties as needed. Pay Range $16.79 - $24.37 Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs. Equal Employment Opportunity GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Posted 5 days ago
Overlake Hospital Medical CenterBellevue, WA
$28 - $39 / hour
Welcome to a medical center where you're the center of attention. Pay range: Hourly $28.02 - $38.77 Full-Time / Days Monday - Friday / 8 hour shifts $5,000 sign-on bonus for new hires Float Pool Premium: $2/hour Overlake Clinics is currently seeking an experienced full-time Medical Assistant for our Clinic Float Pool. Overlake Clinics is a wholly owned subsidiary of Overlake Hospital Medical Center. We offer a range of services including urgent care, primary care, and specialty clinics. Overlake clinics are currently located in Seattle's eastside neighboring cities of Bellevue, Kirkland, Issaquah, and Redmond. The employee will float approximately 4 days each week to the clinics, and 1 day per week in Bellevue doing administrative work. Qualifications: High School Diploma or GED required. Graduate of a certified medical assistant program or previous military training/experience that satisfies Washington state standards required. Medical Assistant Certification (MA-C) or Interim MA-C through WA State DOH required (the latter must obtain regular MA-C within 6-months of hire). Current healthcare provider CPR certification required. Excellent customer service and communication skills required. Experience with EMR applications, EPIC preferred. Why join Overlake? We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row. Local, visible leaders who care about you. A values-based work environment. Medical insurance premiums as low as $0 per month. Many Overlake services covered at 100%. Tuition reimbursement up to $10,000 per year. Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting. Pre-tax and Roth after tax retirement savings plans. An expanded Employee Assistance Program. A caregiver support program to help with everything from childcare to eldercare. Free parking and Orca transit passes. If this sounds like an environment where you'll thrive, we'd love to hear from you. How much will this job pay? Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices or the pay for a specific position, please contact HR@overlakehospital.org
Posted 30+ days ago
Humana Inc.Orlando, FL
$43,000 - $56,200 / year
Become a part of our caring community and help us put health first The Medical Assistant is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Medical Assistant performs advanced administrative, operational, customer support duties that require independent initiative and judgment. The Medical Assistant Co-Lead performs clinical duties such as discussing symptoms, obtaining vital signs, medication/vaccine administration, phlebotomy, collecting specimens, performing diagnostic screening tests, sterilizing/cleaning equipment, maintaining examination rooms, and documenting information into the electronic medical records system. Collaborates closely with Physicians and Advanced Practice Providers. Delivers direct patient care dependent on what active certification allows. Decisions typically focus on methods, tactics, and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes, and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge. The Medical Assistant 3 possesses advanced skills and knowledge, contributes to process improvement, delivers in-depth education/training, and provides advanced guidance/mentoring to other Medical Assistants. Use your skills to make an impact Required Certified or Registered Phlebotomy experience Medication/vaccine administration experience 2+ years MA experience High school diploma or equivalent CPR Certified Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB Preferred 1+ years MA experience in PCO center Medical Assistant Co-Lead Working hours: Monday to Friday 8AM-5PM Scheduled 40 hours per week Local travel may be required; if so, mileage is reimbursed PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF or Word format) Alert Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website. Interview Format - HireVue As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Language Proficiency Testing: Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. See Additional Information on testing. Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. Benefits Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including: Blue Cross and Blue Shield Health benefits effective day 1 Paid time off, holidays, volunteer time and jury duty pay Recognition pay 401(k) retirement savings plan with employer match Tuition assistance Scholarships for eligible dependents Parental and caregiver leave Employee charity matching program Network Resource Groups (NRGs) Career development opportunities #LI-HJ1 #LI-Onsite Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $43,000 - $56,200 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Posted 1 week ago
American Family Care, Inc.Cicero, IL
Benefits: Bonus based on performance Competitive salary Training & development Benefits/Perks Paid time off Health insurance Dental insurance Retirement benefits Employee referral incentives Great small business work environment Flexible scheduling Additional perks! Job Summary Provides general medical care under the direction of a licensed provider to patients in an outpatient clinic setting. This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Responsibilities Obtain patient vitals, medical history, and reason for visit, and prepare the patient for a physical exam Explain prescribed procedures and treatments to patients Ensure all ordered tests are performed accurately and in a timely manner Administer prescribed medications and treatments in accordance with the approved procedure Draw blood and preparation labs for reference lab processing and/or in-house processing Perform laboratory tests, lab-quality controls, and equipment maintenance according to written instructions Respond to all lab messages and call back requests Perform all drug screening procedures in accordance with established rules and regulations Ensure patient immunizations are well documented and administered in accordance with the approved procedure Conduct physician referrals as well as service pre-certifications on an as-needed basis Prepare exam rooms; sterilize instruments, equipment, and supplies for procedures Maintain complete and accurate documentation Other duties and responsibilities as assigned Qualifications Associates degree (A.A.) or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience. AMT registered and AAMA Certified Medical Assistants are preferred. Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
Posted 30+ days ago
Community Health Association of SpokaneSpokane Urgent Care - North - Spokane, WA
$24 - $34 / hour
Working Here | Experience Serving Your Community If you are looking to foster a fulfilling career path while serving your community, you are in the right place. All careers at CHAS Health allow you to make an impact on patient's lives and our greater community. No matter what clinic or location you join, you become a part of the bigger picture - providing trustworthy, patient-centered, and attentive care to anyone who walks through our doors. We continue to expand operations and are regularly looking for talented and dedicated individuals to help us continue to make a difference in patient lives. Challenging the status quo starts with you - get started today. Everyone Welcome From the beginning, we strongly believe that all people have the right to high-quality health care. Our goal is to remove barriers to care and provide high-quality, evidence-based care in a place that is convenient - in your neighborhood. We believe everyone deserves to be treated with dignity and respect regardless of their situation. Compensation Range: $23.75 - $33.86 Check out our work perks here! Competitive Compensation & Exceptional Benefits at CHAS Health Join a workforce that values your expertise as much as your wellbeing! CHAS Health's comprehensive compensation package* includes: Annual milestone bonus for all eligible employees! $500 for every year worked, up to $5,000. Robust health coverage with employer-offered medical, dental, vision, long-term care, and life insurance. 401(k) with up to 6% employer match for a retirement plan that invests in your future. Work/life balance-enjoy more than six (6) weeks of paid time off (PTO) annually for full-time employees, to recharge and refresh. Tuition assistance and student loan repayment-let CHAS Health pay for your education! Up to $7,500 for childcare annually through reimbursement, to help you balance work and family life. CME and license fee reimbursement-we've got you covered. Offered benefits dependent upon employee eligibility and criteria Job Description: Purpose of Job: Improve the overall health of the communities we serve by managing patient care at assigned medical clinic by performing the following duties: Essential Duties and Responsibilities: Greets variety of patients and escorts to exam room; informs patient of time delays throughout visit. Prepares patients for provider; anticipates needs of provider to maintain efficient patient flow. Performs phlebotomy and laboratory procedures as directed by provider. Performs and documents injections and immunizations. Ensures exam rooms are clean, stocked, and ready for patients. Cleans, prepares, and sterilizes instruments. Assists provider with procedures, exams and patient education. Obtains prescription refills under the direction and authorization of provider. Manages appropriate patient referrals and required documentation. Observes and follows required safety protocols, including handling and disposal of sharps, use of personal protective equipment, exposure to blood borne pathogens, and general safety of employees and patients. Answers telephones, schedules patients, and supports care team members. Performs other duties assigned, including supporting the CHAS Health Mission and Core Values. Qualifications: Education/Experience: Completion of medical assistant training through an apprenticeship program registered and approved by the WA Department of Labor & Industries or college program accredited by the Accrediting Bureau of Health Education School (ABHES) or the Commission of Accreditation of Allied Health Education Programs (CAAHEP) required. Certification through the American Association of Medical Assistants (AAMA), National Healthcareer Association (NHA) or National Center for Competency Testing (NCCT) required within 120 days of hire. Washington locations also require a Medical Assistant - Certified credential issued by Washington State Department of Health. Previous experience in a community health clinic preferred. Experience with EHR preferred. Skills: Excellent customer service, oral and written communications skills required. Compassion for patients required. Must be able to work well in team environment. Ability to multi-task in fast-paced work environment, with ability to anticipate future needs. Basic computer user skills required. Medical terminology and accurate spelling ability required. BLS (CPR/AED) required. Commitment to supporting a safe and respectful environment is required. Physical Demands: Medical Assistants are required to stand, sit, and be mobile one-third to two-thirds of the time. They are required to use hands to finger, handle or feel over two-thirds of the time, as well as reach with hands and arms. Climbing or balancing occurs less than one-third of the time; while stooping, kneeling or crouching occurs between one-third and two-thirds of the day. Communicating by talking / hearing occurs over two-thirds of the day. Amount of time spent lifting or exerting force is about 50% for up to 10 pounds and less than one-third of the time up to 25 pounds. Rarely is there a need to lift more than 26 pounds. #INDHP Our core values are our foundation, the guiding sense of direction for our organization: Social Responsibility Patient-Centered Entrepreneurship Respect for Human Dignity Commitment to Continuous Quality Improvement Fun CHAS Health | Equal Employment Opportunity In order to provide equal employment and advancement opportunities to all individuals, employment decisions at CHAS Health will be based on merit, qualifications, and abilities. CHAS Health does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity and expression, sexual orientation, national origin, age, disability, or any other characteristic protected by law.
Posted 5 days ago
Patient Access Associate - West Jefferson Medical Center
LCMC HealthNew Orleans, LA
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Job Description
Your job is more than a job
Why a Great Place to Work:
You're more than your job. Everyone is. And that's what makes you great at your job-all the little extras you bring to work every day, the things that make you you. At LCMC Health we value those things about you, because we know that all those little extras add up to extraordinary. And we've built a culture that supports and celebrates the extraordinary. You'll see it when you come to work here, in the spirit of our places and the faces of our people. And every patient we heal, every family we comfort, every life we improve is the outcome of countless little extras adding up to an extraordinary result. Join LCMC Health, and you'll find that our everyday makes it easy to live your extraordinary.
Essential Function:
The Patient Access Associate greet patients and guests in a courteous manner while initiating the scheduling or check-in process. They will obtain and verify accurate identification and demographical data for the patient's permanent medical record, which assists in accurate reimbursement, while recognizing and maintaining the confidentiality of all patient information. The Patient Access Associate is responsible for many types of interactions such as point-of-service face-to-face, as well as telephone, web enabled, and/or through an interpretative service related to completing the patient registration and admission process. They will improve patient satisfaction through consistently representing LCMC professionally and cross-training to support multiple functions across all patient and payer types. The Patient Access Associate interacts with patients, doctors, nurses, pharmacists, and other clinic and hospital personnel. They will demonstrate actions consistent with LCMC's "Expectations" as duties are performed on a daily basis.
Completes the scheduling function, registration, messaging, and/or admissions process:
Greets patients, guests and family members.
Schedules patients for services with appropriate provider at appropriate locations and desired time when possible, ensuring accuracy and timeliness.
Analyzes current patient information to determine if an account already exists so as not to duplicate records
Creates an account for all patients who call for services or who present for services, including walk-in, non-scheduled, and emergency services according to the registration policy.
Registers patients by entering accurate demographic, financial class, insurance information; makes revisions to systems immediately as errors are recognized.
Activates scheduled accounts that have been set-up for the patient according to the registration policy
Resolves work queue errors in an accurate and timely fashion
Ensures all required forms are completed and other paperwork/documents are gathered and accurate:
Requests and documents patient demographic, insurance, guarantor, Medicare Secondary Payor, and Primary Care Physician/Referring
Physician information and validates against current system
Ensures patient/guarantor sign all applicable documentation, such as consents and financial assistance application
Scans ID's, insurance cards, orders, authorization information, etc. to patient's account once the information is validated for accuracy
Performs insurance verification tasks, including: running automated eligibility response at point-of-service to ensure active coverage and completing notification of admission with insurance company within established timeframe
Completes messages for providers as needed using the In-Basket messaging system, ensures that all information contained in the message is accurate.
Updates Electronic Medical Record with documentation to communicate any information related to the status of a patient account
Performs financial analysis of each case and informs patient of financial responsibility:
Identifies patient copayment and remind patient of collection process at time of visit. When applicable, will inform patient/guarantor of liability due, including prior balances and estimates for scheduled service
Attempts to collect payment at point of service for both copayments and residual payments.
Provides patient information on LCMC's financial assistance programs and/or refers patients to financial counselors as needed
Maximizes point-of-service collection, meeting established registration collection goals
Provide excellent customer service to all patients, guests and family members and internal and external team members/customers:
Promotes a customer centered experience by performing all functions in a warm and courteous manner to patients, family members, providers, and all visitors of the organization.
Answers incoming calls and warm transfers calls to appropriate areas of department/clinic/hospital.
Provides directions to applicable areas of interest whether over of the phone or in-person.
Schedules and reschedules appointment for patients as needed
Balances cash drawer daily and prepares cash long at the end of the shift when applicable:
Balances cash drawer daily and accounts for shortages/overages/account posting errors
Makes debit/credit adjustments as necessary; forwards necessary backup documents to lead and/or general accounting for review
Makes department copies and reports unreconciled monies/deposits supervisor
Follows facility cash drawer policy as applicable
Completes and meets all job related facility specific of LCMC requirements
Job Qualifications: Req Specific
Education:
Minimum Required:
High school diploma or equivalent
Preferred: N/A
Experience:
Minimum Required:
1 year related experience in a customer service position such as hospital, clinic, medical office, business services/revenue cycle, front line registration, financial counseling, banking, retail, or hospitality or pursuing a degree in a healthcare-related field
Preferred:
Experience with EPIC or other Electronic Medical Record
Medical Terminology
1 year of experience in a healthcare-related field
License/Certification:
Minimum Required: N/A
Preferred:
CHAM
CHAA
Certification as a Medical Assistant other medical specialty-based certification
Special Skills/Training:
Minimum Required:
Excellent customer service, interpersonal, and conflict resolution skills
Excellent oral and written communication skills
Ability to work collaboratively with other departments and functional areas and effectively gather and disseminate information to a diverse range of people
Basic prioritization, time management, and organizational skills
Ability to handle several tasks and interruptions in a positive manner
Excellent decision-making skills
Sound judgment in handling/escalating difficult situations
Good analytical skills with strong attention to detail
Proficient with technology
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
WORK SHIFT:
Nights (United States of America)
LCMC Health is a community.
Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary
Your extras
- Deliver healthcare with heart.
- Give people a reason to smile.
- Put a little love in your work.
- Be honest and real, but with compassion.
- Bring some lagniappe into everything you do.
- Forget one-size-fits-all, think one-of-a-kind care.
- See opportunities, not problems - it's all about perspective.
- Cheerlead ideas, differences, and each other.
- Love what makes you, you - because we do
You are welcome here.
LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
Simple things make the difference.
To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.
To ensure quality care and service, we may use information on your application to verify your previous employment and background.
To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.
To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.
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