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Towne Park Ltd.Wildomar, CA
At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. The Account Manager directly oversees one Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $77k-$79k. Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines. Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. Paid Time Off: Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. JOB SUMMARY The Account Manager directly oversees one Tier 1 or 2 Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives. DUTIES AND RESPONSIBILITIES Financial and Business Systems Management Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance. Demonstrates the ability to improve the financial performance and profitability of the account Understands the contractual agreement and recognizes ways to maximize opportunities Demonstrates the ability to positively move the metrics for forecasting, productivity, claims, customer service, and turnover Manages scheduling, overtime for associates under his/her direct supervision, tip reporting, and timekeeping Ensures that forecasts, payroll and accounting reports are on time and accurate Effectively utilizes standardized business systems as developed by Towne Park and ensures compliance with policies and procedures Human Resources Is actively engaged in the recruitment and hiring processes to ensure the best people are selected for the location Fosters an environment that retains talented associates Responds proactively to associate feedback and suggestions, including satisfaction surveys and exit interviews Sees that new associates get off to the right start through proper orientation and on-the-job training Recognizes great performance and provides opportunities for top performers to learn and grow Recognizes where the team and individual performers need to improve and properly trains and coaches Identifies talent and helps develop future leaders for the organization Conducts regular performance appraisals and provides feedback and coaching for all direct reports Holds effective associate meetings and ensures that shift huddles happen on every shift Practices positive discipline and provides accurate and timely performance documentation Delegates by allocating decision making and other responsibilities appropriately and effectively Service Management Ensures that the guest/patient service experience is delivered consistently on all shifts Efficiently allocates labor resources to support service delivery Works with the Area/District Manager and Human Resources to forecast and plan for seasonal variances in business to ensure proper staffing levels Understands the client's service standards and effectively integrates Towne Park's standards to complement them Is knowledgeable of the client's service metrics/measurements and ensures Towne Park is helping to drive results Client Relations Management Develops cohesive working relationships with the clients' staff members Maintains regular meeting rhythms and communication channels with the client and follows through on commitments Knows when to be present at the site and maintains a high level of visibility Understands what objectives are important to the client and ensures the entire team is focused on exceeding expectations Capitalizes on opportunities to grow Towne Park's business by building client loyalty and creates a net promoter of Towne Park. Systems and Standards Fully understands and utilizes the systems provided by Towne Park to control assets and expenditures Trains others or sees that they are trained to properly use the systems provided Maintains a clean, neat work environment Completes all tasks in a timely manner as instructed by the Area/District Manager Cooperates with management and coworkers to ensure that services can be adequately maintained to meet the needs of internal and external customers Treats clients and associates with courtesy, respect and dignity Maintains strict confidentiality related to associate and client information Safety and Risk Management Understands and follows safety and security procedures Practices preventative safety procedures as set forth by Towne Park Reports all accidents and incidents to the Area/District Manager immediately Uses only equipment trained to use and operates all equipment in a safe manner Reports all potential high risk areas and safety concerns to the Area/District Manager Ensures all associates have been adequately trained in safety and loss prevention procedures Ensures claims are reported timely and accurately and cooperates with the Risk Management department to resolve claims Consistently follows the progressive disciplinary process to hold associates accountable for at-fault claims and safety violations Promptly responds to any concerns regarding workplace safety Follows the procedures for reporting on-the-job injuries and works with Human Resources to effectively manage worker's compensation cases Adheres to Towne Park employment and payroll policies and procedures to limit exposure to employment claims and litigation Sales Responsibilities: Maintains relationships with present client to obtain references and leads for new opportunities Keeps leadership and sales teams advised on known changes to Ownership Groups/Management Companies or Brand changes Advises Leadership and Sales of any changes in position at the client location. Specifically, name, where they came from, where they are going Monitors existing client's business in order to be aware of and report to Area/District Manager any construction, expansion, or changes in the current business that could lead to internal growth opportunities. KNOWLEDGE, SKILLS AND ABILITIES Ability to effectively plan, set priorities, and manage several complex projects simultaneously while working under pressure to meet deadlines Demonstrated work ethic, drive, energy, and persistence to achieve goals Ability to maintain stability, dependability and professionalism when faced with changing and difficult situations Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word and Outlook) and various technology and point-of-sale applications Written and verbal communication skills to effectively address all levels within the organization Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails QUALIFICATIONS Associate's degree preferred and a minimum of two (2) years of related experience and/or training; OR equivalent combination of education and/or experience Knowledge of general business practices including accounting, human resources and customer service Must be able to drive manual transmission Must have and maintain a valid driver's license and clean driving record For insurance purposes, must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate is regularly required to run; stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to lift and/or move up to 50 pounds frequently and up to 75 pounds occasionally. Must be able to push and pull 75 pounds frequently and 100 pounds occasionally. Must be able to push and pull (on wheelchair) 100 to 350 pounds frequently over considerable distances Working extended hours, including evenings and weekends are required. Travel of up to 10% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.
Posted 3 weeks ago
Trinity Health CorporationClinton, IA
Employment Type: Full time Shift: Day Shift Description: At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well. MercyOne Clinton Medical Center is a Catholic, not-for-profit, full-service community health system serving counties in eastern Iowa and western Illinois. With approximately 50,000 patient admissions every year, MercyOne Clinton operates 249 licensed beds. In addition to a wide range of traditional hospital services, MercyOne Clinton provides a continuum of care with specialized services in wound care, radiation oncology, dialysis, imaging, sleep disorders, therapy services, and skilled care. MercyOne Clinton has a staff of more than 800 employees, making it one of the community's largest employers. Join the MercyOne Family! We are looking to hire a Medical Assistant. As a Medical Assistant at MercyOne, you will prepare patient for exam or procedure. Communicates effectively with clients and clinic staff regarding education, treatment and client concerns. Schedules all tests and surgeries. Ages served range from newborn to geriatric. Prepares patient for any procedures and assists with the procedures/treatments as needed and within the scope of their experience and licensure. Provides age specific education/information to patient and family members. Gives injection requested by physician. Prepares, administers, and records medications in accordance with the scope of license and under the supervision of the physician. Schedules tests, procedures and admissions outside the Clinic as directed by the physician. Cleans and stocks patient exam rooms, instruments and supplies throughout the day. Answer's patient questions as necessary and appropriate. Provides follow-up and returns patient calls. Mails letters to patients when unable to reach by phone, to notify they must set up appointment to receive test results. Schedule: Monday - Friday days 36 hours per week General Requirements: Certified Medical Assistant, currently certified. If not currently certified must complete within one year of hire or transfer. Must be BLS certified within 3 months of hire. Must be comfortable operating in a collaborative, shared leadership environment. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission and vision, goals, and values of Trinity Health. Education: Graduate of an accredited medical assistant program. Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care. Want to learn more about MercyOne Clinton? Click here: Find a Location Clinton, Iowa (IA), MercyOne Clinton Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Posted 30+ days ago
University Of Miami Miller School Of MedicineMiami, FL
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. HIRING MEDICAL ASSISTANTS $5,000 Sign-On Bonus We Are Hiring Medical Assistants 1 & 2's in areas: (West Palm Beach, Palm Beach Gardens, Boca Raton, Weston, Miami, Palmetto Bay & Kendall satellite locations) Education: High school diploma or equivalent required. Graduate from an approved Medical Assistant educational program recognized by the U.S. Department of Education (USDE). Experience: Medical Assistant 1 (no previous experience required) Medical Assistant 2 (minimum 2 years experience) Certifications: Must be certified by one of the below or eligible: CMA- Certified Medical Assistant- American Association of Medical Assistants (AAMA) RMA- Registered Medical Assistant- American Medical Technologists (AMT) CCMA- Certified Clinical Medical Assistant- National Healthcare Association (NHA) NCMA - National Certified Medical Assistant (NHA - NCCT) NRCMA - Nationally Registered Certified Medical Assistant (NAHP) American Heart Association (AHA) Basic Life Support (BLS) for healthcare providers. HIV & AIDS Certification: Florida HIV/AIDS Healthcare Professional Continue Education (CE) Certification. Medical Assistants without an approved certification must: Provide proof of completion, from an approved educational program. Sign an Agreement Statement, stating candidate shall obtain a National wide or Statewide MA certification no more than 12 months from the date of hire. #LI-GD1 The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer- Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff Pay Grade: H4
Posted 30+ days ago
Resurgens OrthopaedicsMarietta, GA
Apply Job Type Full-time Description SUMMARY Provides patient care support to licensed providers and serves as liaison between patient and healthcare provider. ESSENTIAL DUTIES AND RESPONSIBILITIES Prepares patients for visit by directing/accompanying patients to the examining or X-ray room, providing gowns/drapes, and assisting with proper positioning of patient for the examination and/or treatment; Interviews patient and records medical histories, may order x-rays per provider order or protocol, or obtain resuts from imaging facilities; Assists health care providers during examinations as directed. Duties may include, but are not limited to, performing dressing changes, taking vital signs, preparing and drawing up injectable medications, labeling medications for administration by provider, applying/removing casts/splints, removing sutures/staples, preparing laboratory test requests, preparing lab specimen for pick-up per protocol; Generates orders for prescriptions, diagnostic imaging, rehabilitation therapy, DME, etc. as directed by provider; inputs into EMR. Schedules follow-up appointments, tests, test results, procedures, and injections with designated provider or facility. Coordinates all aspects of surgery scheduling according to surgery scheduling protocols. This includes obtaining medical clearances, precertifications, consents, submitting orders and scheduling preassesment, preoperative and postoperative appointments. Reconciles patient health history information at visit, updates any additional information pertinent to patient care and scans various documentation into EMR. Such documentation includes hospital dictation, disability forms, laboratory test requests, medical clearances or any other correspondence as directed after obtaining provider signature. Triages patient correspondence received by phone, voicemail or patient portal in adherence to policy. Documents patient correspondence into EMR system and advises patient provider plan of action. Maintains exam rooms which may include the following: prepares exam rooms including stocking of appropriate supplies, instruments, and equipment for examination of patients daily. Cleans exam rooms according to protocol between patient examinations. Disposes any contaminated materials appropriately. Cleans and sterilizes medical instruments and equipment. Other duties may also be assigned by Providers, RNs, and managers. NON-ESSENTIAL DUTIES AND RESPONSIBILITIES Prepares disability and other forms for provider signature. Inventories and orders medical supplies. Requirements QUALIFICATIONS Education and Experience High School diploma or equivalent, Current Basic Life Support (CPR, BLS) certificates Excellent communication and customer service skills Graduate of an accredited Medical Assistant Program or Certified Orthopedic Tech preferred Two years orthopedic experience preferred Three years medical office experience preferred Skills and Abilities Proficiency in use of electronic medical records (preferred) Ability to communicate clearly and concisely in all written and verbal communications Strong organizational skills with demonstrated attention to detail Ability to comprehend and complete assigned tasks furnished in written, oral, or diagram form. Ability to identify resolutions to problems involving several concrete variables in standardized situations. Demonstrated conflict management skills Strong knowledge orthopedic terminology (preferred) Strong knowledge of orthopedic surgical and diagnostic procedures (preferred) Knowledge of casting and splinting (preferred) Strong working knowledge of HIPAA and safety guidelines Ability to interact and communicate effectively with patients/families Ability to travel between multiple site locations (if applicable) Valid Georgia driver's license and driving history meeting Resurgens' requirements PHYSICAL DEMANDS While performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee will be required to climb or balance, stoop, kneel, or crouch. Employee must occasionally lift, push and/or move up to 50 pounds. Employee may be required to operate various types of orthopedic equipment necessitating manual dexterity. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT The work environment is typical of a physician practice. While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.
Posted 2 weeks ago
Twin Cities OrthopedicsEdina, MN
The Medical Scribe is responsible for documenting patient data into electronic health records system, as well as assisting with patient care and related administrative tasks in clinic to increase efficiency and productivity of providers. This is a full-time position working M-F from 7:00 am- 3:30 pm with an occasional need to stay later, working primarily out of our Edina location, but may also support our Woodbury location on occasion. Vascular & Interventional Experts is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. Essential Functions: Work alongside providers to document patient data into electronic health records system during patient visit Retrieve data as needed related to the patient visit Ensure accuracy of patient information entered into system Follow coding requirements during entry of patient information With appropriate training, may also assist with any of the following: Prepare, stock, and clean exam room Room patients, compile patient medical data, and prepare for procedures Assist with information gathering prior to and during patient visit Assist in obtaining medical images Prescriptions: Obtain provider approval and call/fax to pharmacy Prep for injections, change dressings, apply durable medical equipment, and remove sutures/staples under provider direction Act as a prescribing delegate to enter medical orders (i.e. medications, laboratory services, imaging studies and other auxiliary services into the computerized provider order entry (CPOE) into patient electronic records under the direct supervision of the provider Assist with medical supply inventory and ordering Assist in clinical related paperwork including disability forms, referrals, etc. Assist with returning patient telephone calls Schedule imaging studies and injections Any and all other duties as assigned Education and Experience Requirements: High School diploma/GED or equivalent experience; bachelor's degree preferred Previous Medical Scribe experience preferred Understanding of medical terminology, anatomy, and physiology preferred Knowledge of diagnostic procedures, pharmacology, and treatment assessments preferred Benefits & Compensation: Actual starting pay will vary based on education, skills, and experience. We offer a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts - to learn more click here. Essential Requirements: Ability to: Comply with company policies, procedures, practices and business ethics guidelines. Complete job required training. Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.) Demonstrate prompt and reliable attendance Work in the clinic during business hours Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines Communicate and interact in a respectful and professional manner Prioritize workload while being flexible to meet the expectations of the daily operations Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions Understand and execute a variety of instructions Effectively operate equipment and communicate on and operate the phone system Work independently with minimal supervision Travel to other work locations, if required Performance Expectations - i-Health's Core Values: Integrity- Do the right thing and take responsibility for what you do and say Service- Consistently contribute to deliver an exceptional experience Quality- Act with high purpose, committed effort, and skillful execution to exceed expectations Innovation- Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness Teamwork- Be a part of the whole; support each other positively Environmental Conditions: Clinic setting Notes: Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008. We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.
Posted 30+ days ago
Gundersen Health SystemLa Crosse, WI
Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today. Scheduled Weekly Hours: 40 What's Available: Fulltime and part-time EMTs at Gundersen Tri-State Ambulance What You'll Do: EMTs provide medical care and transportation for patients who are ill or injured. They should possess excellent patient service skills, the ability to work well under pressure, and the ability to make quick informed decisions about patient health. They are expected to be familiar with all onboard equipment, policies, and medical guidelines which pertain to their position. Major responsibilities include: Demonstrate knowledge and understanding of, and compliance with, all Tri-State Ambulance policies and procedures Demonstrate the attitude of a health care professional to include, but not be limited to: maintaining a clean appearance; demonstrating courteous, professional and ethical behavior; and demonstrating the ability to work cooperatively with other members of the EMS health care system Demonstrate the skills and knowledge of a Nationally Registered EMT per the standards set forth by the United States Department of Transportation, National Highway Traffic Safety Administration, the State of Wisconsin, and the EMS medical director Demonstrate a sincere desire to continually improve and upgrade the skills and knowledge of the emergency medical profession Demonstrate the ability to render competent patient care within the guidelines of Tri-State Ambulance Demonstrate the skills and knowledge required to inspect, safely operate, and maintain an emergency vehicle, including possession of a current and valid driver's license, and demonstrate knowledge and compliance with all State laws pertaining to the safe operation of an emergency vehicle Demonstrate the skills and knowledge required to inspect, safely operate, and maintain all equipment and tools relevant to an EMT Demonstrate the ability to work with other members of the medical and public safety communities Demonstrate the ability to accurately and completely document information required by Tri-State Ambulance, the State of Wisconsin, and local medical control Demonstrate physical ability to perform all tasks required in the performance of duties as an EMT Demonstrate the ability to clean and maintain the cleanliness of Tri-State Ambulance property, including, but not limited to, its vehicles, equipment, buildings and surrounding area(s) Perform additional tasks as assigned by Tri-State Ambulance Operations Supervisors and management What You'll Need: High school diploma or general education degree Completion of a qualified NREMT program with the ability to be licensed in Wisconsin and Minnesota Excellent oral and written communication skills Ability to deal with problems involving several abstract and concrete variables in standardized situations Good working knowledge of all policies and procedures including local, state, and federal guidelines Must maintain current and valid Driver's License ICS 100, 200, 700 completions Must maintain current certification as a Certified Emergency Vehicle Operator (CEVO), or its equivalent Must maintain current and valid Wisconsin, Minnesota and NREMT certification Must maintain current and valid CPR (Health Care Provider) certification, or its equivalent If you need assistance with any portion of the application or have questions about the position, please contact the recruiter listed below: Primary Recruiter: Ted Medinger Recruiter Email Address: ted.medinger@emplifyhealth.org We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future. Equal Opportunity Employer
Posted 30+ days ago
American Family Care, Inc.Birmingham, AL
Department: | Corporate Operations | Supervises: | N/A | Sub-Department: | | FLSA Status: | Non-Exempt Reports To: | Center Administrator | Date Completed: | 5/22/2025 General Position Description: Medical Assistants are key members of our care team, performing clinical procedures and diagnostic testing under the supervision of licensed clinicians. Working alongside Physicians and Advanced Practice Clinicians, they help deliver high-quality, efficient care in a fast-paced, patient-focused environment. Ideal candidates thrive under pressure, are detail-oriented, and bring a strong commitment to teamwork and patient service. Core Responsibilities: Exhibits a positive, energetic, and contagious work ethic that fosters a motivating team environment. Communicates clearly and effectively in both verbal and written formats, tailoring messages to meet the needs of diverse audiences. Demonstrates strong collaboration skills by offering meaningful input, supporting team efforts, and consistently honoring commitments. Thrives in a fast-paced, dynamic environment, approaching challenges with enthusiasm, resilience, and adaptability. Maintains a results-driven mindset, setting clear goals, maintaining focus, and delivering outcomes aligned with organizational success. Upholds the highest standards of business ethics and compliance, consistently modeling integrity and accountability. Qualifications: High School Diploma or GED · Completion of Medical Assistant training program with certification 2+ years of medical assistant experience in urgent care, immediate care, or emergency room setting required. Knowledge of computerized information systems (EMR) used in clinical management settings. Experity strongly preferred Direct experience with the following tasks: Clinical intake, patient data collection Laboratory specimen collection (blood-draw/venipuncture, urine collection, point of care testing, etc.) Performing EKG testing Must meet all other state requirements by law, including but not limited to all state requirements, and licenses, where applicable If required by state must maintain current certification from the Certifying Board of the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT) or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board. Principal Duties and Responsibilities: Support clinic operations by assisting with opening/closing duties, including securing facilities, maintaining a clean reception area, and completing compliance checklists. Greet and assist patients with professionalism, guiding them through the registration process and addressing questions or concerns. Manage multi-line phone systems, perform document scanning, and conduct daily patient follow-up calls as applicable. Accurately collect and verify patient insurance and demographic information for input into the EMR system. Coordinate patient scheduling needs, including new appointments, reschedules, and follow-up requests. Demonstrate a strong commitment to delivering exceptional customer service and patient care. Assist providers with clinical procedures, examinations, and delegated medical tasks. Conduct clinical intake by capturing thorough patient histories and updating EMRs with accuracy. Perform venipuncture and collect lab specimens in accordance with clinical standards. Administer point-of-care (POC) testing (e.g., Strep, Flu, COVID, HCG, UA, Mono), ensuring timely documentation in the EMR. Complete required quality control (QC) testing on applicable medical supplies and devices. Perform Urine Drug Screen (UDS) & Breath Alcohol testing (BAT) on employer health patients Maintain well-stocked and sanitized exam rooms, ensuring operational readiness. Meet or exceed performance expectations based on key performance indicators (KPIs) established by clinic leadership. Support the discharge process by preparing patient instructions, prescriptions, and required documentation such as work or school notes. Manage and prioritize patient flow to optimize clinic efficiency and enhance the patient experience. Execute provider orders in alignment with state regulations and American Family Care (AFC) protocols. Facilitate patient referrals and diagnostic orders, ensuring appropriate follow-up and documentation of results. Ensure daily clinic compliance with operational and regulatory standards. Participate in required team meetings and operational huddles to stay aligned with organizational updates. Contribute to team development by mentoring and training newly hired staff in accordance with AFC guidelines. Adhere to safety protocols and proactively identify and mitigate workplace hazards to promote a safe clinical environment. Working Conditions This is a center-based position requiring prolonged periods of computer use and desk work. · Physical demands include occasional bending, stooping, and light lifting. · Travel to other clinic locations within the assigned market may be required. · When onsite at clinical locations, the work environment may involve moderate noise levels and potential exposure to infectious diseases and blood-borne pathogens, in accordance with standard healthcare precautions We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
Posted 3 weeks ago
Brigham and Women's HospitalDover, DE
Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary $10,000 Sign on Bonus Excellent Benefits package! Job Description Summary As a Medical Laboratory Scientist II, you'll play a critical role in diagnostic testing by performing and overseeing both waived and non-waived tests in accordance with CLIA standards. Working independently and collaboratively, you'll ensure accurate, timely results that impact patient care. You'll also take on additional responsibilities, including quality control, staff training, and daily lab operations oversight. This is a behind-the-scenes role that demands precision, critical thinking, and a passion for laboratory excellence. Qualifications Education Bachelor's Degree Clinical Laboratory Sciences required or Bachelor's Degree Medical Technology required or Bachelor's Degree Laboratory Sciences required and Can this role accept experience in lieu of a degree? No Licenses and Credentials Medical Technologist (ASCP) - American Society for Clinical Pathology Board of Certification (ASCP-BOC) preferred Experience lab experience 1-2 years required Knowledge, Skills and Abilities Must have basic understanding of laboratory equipment and its operation, maintenance and repair and analytic techniques. Ability to multitask in a fast-paced environment. Must have the ability to pay careful attention to detail and to adhere to written protocols, including communication with supervisors when issues are identified. Must be able to perform as a team member. Excellent interpersonal skills. Ability to interact professionally and effectively with numerous staff including physicians, hospital personnel, employees, and patients. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs- 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision- Far Constantly (67-100%) Vision- Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 789 Central Avenue Scheduled Weekly Hours 32 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $24.66 - $35.91/Hourly Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Posted 4 weeks ago
ONE Health OhioWarren, OH
Join Our Team as a Medical Assistant! Why Work with us? At ONE Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions matter! Benefits Include: NO NIGHTS OR WEEKENDS! Affordable Health, Vision, Dental and Life Insurance 401(k) with dollar-for-dollar matching up to 4% Generous Paid Time Off (PTO) Paid Holidays Position Overview: As a medical assistant you will assist in the delivery of care for adult and pediatric patients. Key Responsibilities: Provides clinical support to providers by preparing patients for medical examinations and documenting key information into EHR system. Educate patients on prenatal and chronic disease management under provider direction. Perform clinical tasks such as administering medications, diagnostic testing, and assisting with treatments under provider supervision. Execute essential skills, including blood pressure readings, EKGs, lab test, vision test and specimen collection. Ensure timely patient care by rooming patients promptly and monitoring wait times. Maintain and sterilize equipment, monitor tracking systems and adhere to OSHA and infection control policies. Schedule referrals, manage phone messages, and coordinate prescription calls under provider guidance. Contribute to a clean, safer work environment. Other duties as assigned, up to and including travel to other locations that may be required. Ideal Candidates Will Have: Medical Assistant school diploma/certification. Minimum of 1 year clinical experience BLS CPR Certification Expectations: Uphold ONE Health Ohio's core values and policies. Communicate openly with supervisors and colleagues. maintain a positive and respectful attitude in all interactions. Exhibit flexibility and readiness to adapt to changing tasks. Physical Requirements: Sitting in a normal seated position. Reaching by extending hand(s) or arm(s) in any direction. Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard. Lifting, pushing, pulling, and carrying. Communication skills using the spoken word. Ability to see within normal parameters. Ability to hear within normal range. Ability to frequently move about. Ready to Make a Difference? If you're passionate about patient care and want to join a dedicated team that values your expertise, we'd love to hear from you! Apply today and take the next step in your career with ONE Health Ohio. Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO location deemed necessary by OHO.
Posted 1 week ago
Sentara HealthcareSuffolk, VA
City/State Suffolk, VA Work Shift Swing Shift Overview: Sentara Urgent Care Centerbrooke is now hiring a Part Time Certified Medical Assistant in Suffolk, VA! Schedule: Clinic hours- 8:00a.m.- 8:00p.m. Monday-Friday. Saturday and Sunday, 8am-4pm. This position is scheduled for 25 hrs/week. The Medical Assistant provides an environment for safety; identifies, addresses, and incorporates principles of safety for the patient, visitors, and employees. Provides patient care tasks and procedures and administrative duties (as appropriate). Demonstrates the ability to objectively assess a specific situation from a number of viewpoints considers an array of alternatives, assists with the development of realistic action plans and evaluates outcomes. Demonstrates the development of the specific skills and knowledge required of medical assistants, effective inter-departmental interactions, and ability to follow department and system policies, procedures, and practices. Productive and efficient in daily operations. Utilizes appropriate resources that are safe, effective, ethical, and fiscally responsible. Education HS - High School Grad or Equivalent Certification/Licensure Certified Medical Assistant (CMA), or Registered Medical Assistant (RMA), or Certified Clinical Medical Assistant (CCMA), or EMT Basic Certification Basic Life Support (BLS) required within 90 days from hire Experience Clinical/Adminsirative Experience 1 year preferred Keywords: Medical Assistant, Talroo-Allied Health, Monster, RMA, CMA, CCMA, Paramedic, EMT, Urgent Care Benefits: Caring For Your Family and Your Career Medical, Dental, Vision plans Adoption, Fertility and Surrogacy Reimbursement up to $10,000 Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long-Term, Short-Term Disability, and Critical Illness plans Life Insurance 401k/403B with Employer Match Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education Student Debt Pay Down - $10,000 Reimbursement for certifications and free access to complete CEUs and professional development Pet Insurance Legal Resources Plan Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Posted 4 days ago
Bronson Battle CreekKalamazoo, MI
CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BMH Bronson Methodist Hospital Title Full Time- Medical Assistant- Bronson Internal Medicine- John St., Kalamazoo, MI Working under provider's direction provides general nursing functions for the practice. Records vital signs, immunizations, provides initial patient assessment, obtains concise patient history, and provides various clinical information and support to providers. Processes and posts information to patient's chart, educates patients and families regarding medications, treatments and care, and referrals. Employees providing direct patient care must demonstrate competencies specific to the population served. High school diploma or general education degree (GED) required MUST MEET ONE OF THE FOLLOWING: Successful completion of an accredited medical assistant program CMA/CCMA/RMA certified Meet eligibility requirements to take CMA/RMA and must be obtained within 6 months of hire Note: Vocational Coordinator to determine eligibility requirements for CMA or RMA within 6 months. BLS certification is required within 90 days of hire/transfer. Knowledge of clinical skills as required with Medical Assistant Certification/Registration. Effective problem-solving and prioritization skills. Must possess excellent interpersonal skills and process information in a confidential manner. Must be able to communicate clearly and effectively with patients, doctors and other staff. Ability to maintain patient confidentiality. Ability to work independently and function as an integral team member with other healthcare professionals. Must have personal computer skills with EMR experience highly desirable and the ability to input and retrieve data from the organization's computerized systems. Must have excellent verbal and communication skills. Ability to maintain positive customer service. Ability to establish effective working relations with physicians, office staff, and employees in a team environment. Must maintain the highest level of confidentiality. Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time. Involves considerable standing or walking, regular lifting of light-weight objects (i.e., 20 pounds or less) and assisting with heavier tasks such as assisting in lifting and moving patients. Minor straining or fatiguing positions must be assumed, and some fatiguing physical motions are required. Prepares patient for examination including patient assessment, histories, vital signs, medication reconciliation, and routine testing of hearing, vision or other. Document pertinent information in chart. Maintains documentation standards and reviews chart prior to appointment to assure requests and documents are in place. Administer treatments as requested by the physician. Obtain specimens for urine testing, phlebotomy, etc. Performs laboratory tests as directed by the physician. Accurately documents required information in patient charts. Set up and assist physician with procedures (laceration repair, pap/pelvic, etc.). Schedule outside tests or procedures for patients in other departments of facilities such as x-ray, MRI, etc. Prepares patients for tests/procedures by providing appropriate instructions. Coordinate admissions, referrals, call in prescriptions, etc. Stock exam rooms with supplies as needed. Conduct day to day inventory of supplies and report items to be ordered. Assist in the scheduling of appointments in EMR system as required. Able to screen calls and determine urgency, necessity of appointments or whether phone advice is sufficient. Assists in completion of misc. patient forms (Worker Compensation, Disability, etc.) Attend staff, educational or other meetings as required. Performs other related duties as assigned by nurses, practice manager, or physician. Shift First Shift Time Type Full time Sign-On Bonus External Candidates Only: Up to $1,500.00 Retention Bonus External Candidates Only, $1,500.00 Scheduled Weekly Hours 40 Cost Center 7995 Bronson Internal Medicine- John St. (BMH) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.
Posted 2 weeks ago
Aramark Corp.Irving, TX
Job Description Aramark Healthcare + is seeking an experienced CNSC PRN Clinical Dietitian for Baylor Scott & White Medical Center in Irving, TX. Schedule: As Needed Coverage Baylor Scott & White Medical Center - Irving is a full-service hospital located in Irving, Texas. The hospital offers a wide range of medical services including allergy and immunology, ENT, oncology, cardiology, dermatology, surgery, urology, wound care, and more. The hospital has 293 beds and is accredited by The Joint Commission. Job Responsibilities Provide nutrition assessments, diagnoses, and interventions to patients including patients who require nutrition support Develop nutrition care plans and monitor patient progress Collaborate with healthcare professionals to provide optimal patient care Educate patients and their families on nutrition-related topics Participate in interdisciplinary rounds and meetings Assist in the development and implementation of clinical protocols and quality improvement initiatives At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Bachelor's degree in Nutrition or related field required; Master's degree preferred Registered Dietitian Nutritionist (RDN) credential required Certified Nutrition Support Clinician (CNSC) credential preferred Must have at least 24 months of clinical practice experience in the specialty field. Knowledge of medical nutrition therapy and nutrition support protocols Excellent communication and interpersonal skills Conditions of employment may or may not include busy hospital and outpatient settings, from patient rooms/floors to kitchen/serving areas. About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Irving Nearest Secondary Market: Dallas
Posted 5 days ago
Octapharma PlasmaMaplewood, MN
Looking to Strengthen your positive impact on patients' lives, your level of excitement at work, and your compensation? We thrive on change. [So can you!] The role of a Medical Professional at Octapharma Plasma is rewarding in every sense of the word. No two days are the same as every situation brings exciting new challenges-ones we meet with genuine empathy, skill, and enthusiasm. Our rapidly expanding organization offers the ability to enhance lives, exhilarating work, and the compensation you deserve. Join us as a: Medical Professional: ESSENTIAL JOB FUNCTIONS: Evaluates Donor Eligibility Determines donor eligibility of new and return donors for plasmapheresis procedures and immunizations by conducting evaluations to ensure criteria of plasma donors are met and in accordance with SOPs, Food and Drug Administration (FDA), Clinical Laboratory Improvement Act (CLIA), and cGMP. May not fulfill Licensed Physician's responsibilities for selection of donors for RBC immunization programs. May not evaluate the eligibility for plasmapheresis of donors with abnormal medical/laboratory findings. Reviews informed consent forms for plasmapheresis and immunization. Includes explanation of procedures, potential adverse events, immunization schedules, possible antibody formation, and dose administration. Offering clear opportunity for donor to refuse participation. Performs medical history reviews and health assessments for donors. Maintains accurate and up-to-date Physician Communication Logs, in accordance with SOP. Understands and utilizes donor center's donor management system (NexLynk). Maintains Donor Center Compliance Uses SOPs to facilitate compliance with regulations. Complies with federal, state, local, and company-specific regulations related to quality of product, employee and donor safety, and the proper performance of day-to-day activities. Reviews donor management system (NexLynk) and/or immunization paperwork to ensure accuracy and completeness. Manages Donors Reviews accumulated data in a timely fashion to confirm eligibility and consults with donor center Licensed Physician, as needed. Classifies donors to appropriate program. Monitors donor reactions to plasmapheresis and documents accordingly. Provides appropriate medical care per SOP to donors if complications arise. Interacts with donor center Licensed Physician regarding ordering immunizations. May not order immunizations. Monitors donors for possible adverse reactions to immunization. Medical Professional may not fulfill Licensed Physician's responsibilities in RBC immunization programs. Performs duties for the Hyperimmune Program, if applicable, as described in SOPs. Reviews all normal and abnormal test results in donor management system (Nexlynk) to determine continued donor eligibility. Cannot reinstate donors who have been deferred due to an abnormal Serum Protein Electrophoresis (SPE). May not evaluate high-risk/known infectious donors. May only determine the continued eligibility for plasmapheresis of normal, healthy donors. Ensures confidentiality of employee, donor, and donor center records while performing all duties. Counsels donors with abnormal test results or eligibility concerns and defers them according to the donor deferral matrix. Refers donors to appropriate county/state health department or similar for follow-up and diagnostic testing, when applicable per SOP. Additional Responsibilities Train as a Donor Center Technician I, as outlined in the Donor Center Technician I job description. Acknowledgment and signature of the job description are required. Note: This requirement does not apply to exempt managers acting as Emergency MP's. Upon completion of initial training in your functional area, and where applicable: Responsible for mentoring and training Medical Professionals, able to drive training efficiencies to ensure timeliness and compliance as a Designated Trainer. Train as a QA Backup and perform related duties as required by business needs. Performs other job-related tasks as assigned. JOB SPECIFICATIONS: Graduate of a recognized healthcare-related educational program, such as Physician, Nurse (Licensed Practical Nurse or Registered Nurse). Certified/licensed as an emergency medical technician (EMT Basic, EMT 2-intermediate, or 3- advanced/paramedic, if allowable). Must work within the scope of the professional license/certification, as defined by the state in which the work is performed. Any specific state licensing requirements must be met per location. Alabama: Must always have a Licensed Practical Nurse or Registered Nurse on staff during plasmapheresis to supervise processes and procedures, but not staff, of the medical screening and/or donor floor areas, per state regulation. California: Must be Registered Nurse and be currently licensed in the state. Must be able to supervise processes and procedures, but not staff, of the medical screening and/or donor floor areas, per state regulation. New Jersey: Must be a Licensed Practical Nurse or Registered Nurse. Must always have a Registered Nurse or a Licensed Practical Nurse on staff during plasmapheresis to provide emergency care, per blood bank state regulation. Ohio: Must be an EMT-Intermediate, EMT-Paramedic, Licensed Vocational Nurse, Licensed Practical Nurse, or Registered Nurse. Must have at least one (1) RN, LPN, LVN, EMT-P, or EMT-I always present in the Donor Center during plasmapheresis to supervise processes and procedures, but not staff, of the donor floor area, per state regulation. Washington: Must be a Licensed Practical Nurse or Registered Nurse. Must always have a Registered Nurse on staff during plasmapheresis to supervise processes and procedures, but not staff, of the medical screening and/or donor floor areas, per state regulation. One (1)-year experience in the hospital, field care, or experience in a plasma center preferred. Everyone performing moderate complexity testing must possess a current license issued by the state where the donor center is located, based on any required state regulations. Must successfully complete training program and competency assessments using OPIapproved training modules or training curriculum. Must have excellent patient/donor assessment skills. Must be able to manage emergency situations in accordance with standard medical care practices. Maintain current and valid license and pass medical credential evaluation. Must maintain current cardiopulmonary resuscitation (CPR) certification. Must be highly organized and have attention to detail. Possess effective physical and clinical assessment skills customer service, and people management skills. Ability to understand and follow SOPs and protocols. Must possess basic computer knowledge and skills. Basic working knowledge of Microsoft Word and Excel preferred. Must be able to speak, read, write, and understand English. Demonstrate consistency and reliability (good attendance, punctuality, full effort throughout shift, flexibility with assigned schedule). Ability to work shifts consisting of day and evening hours, weekends, holidays and extended shifts on a frequent basis. PHYSICAL REQUIREMENTS: Ability to sit or stand for extended periods. Always utilize all required and appropriate PPE (Personal Protective Equipment). Ability to tug, lift, and pull up to thirty-five pounds. Ability to bend, stoop, or kneel. Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for screening tests. Occupational exposure to blood-borne pathogens. Ability to view video display terminal less than 18" away from face for extended periods of time, up to four (4) hours at a time. Enter an environment with a temperature of -40C or colder according to Standard Operating Procedures. Occasional exposure to and handling of dry ice. Ability to use assistive devices if needed for mobility or communication. Physical ability to perform CPR and sufficient mobility to immediately assist in treatment of any adverse donor reactions. Interested? Learn more online and apply now at: octapharmahiring.com And if you know someone else who'd be a great fit at Octapharma Plasma, Inc., please forward this posting along. INNER SATISFACTION. OUTSTANDING IMPACT.
Posted 30+ days ago
American Family Care, Inc.Santee, CA
Responsive recruiter Benefits: 401(k) Dental insurance Health insurance Vision insurance Bonus based on performance Competitive salary Free uniforms Medical Assistant AFC Urgent Care San Diego Santee, CA $21.00-$23.00 an hour- Full-time Resume Insights Here's how your resume aligns with the job description Experience & Skills Customer service Education & Certificates CCMA Certification Certified Medical Assistant BLS Certification Ensure your resume details are correct before applying Job details Pay - $21.00-$23.00 per hour Job Type- Full-time Full Job Description AFC Urgent Care is seeking Medical Assistants with exceptional customer service skills to become part of our team. American Family Care is the leading provider of urgent care with more than 400 centers nationally and ranked by Inc. Magazine as one of the fastest growing companies in the U.S. Please email your resume via this advertisement for immediate consideration. Requirements include: Medical Assistant Certificate Basic Life Support (BLS) certification Must be available to work: Day Shift, Night Shift, Weekdays, Weekends. Possess exceptional customer service skills Schedule: Must be able to work: : Sunday 8am-6pm, Monday-Wednesday 2pm-8pm, and every other Friday 8am-2pm. License/Certification: High School Diploma BLS (Preferred) Certified Clinical Medical Assistant (CCMA) (Preferred) Phlebotomy (Preferred) For more information, visit us at https://www.afcurgentcare.com/san-diego Compensation: $21.00 - $23.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 300 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
Posted 1 week ago
ArjoSalt Lake City, UT
What moves you? Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges. Develop your skills alongside industry professionals serving your community every day! Our Total Rewards programs reflect who we are as an organization and the value we have in our people. Our programs support our dedication to open communication, ethical behavior and safety, and growth and development of our employees. Total Cash - $24-25/hr plus OT and variable compensation. Benefits- Competitive medical, vision, dental, etc. insurance and award-winning 401k plan. Paid time-off- 15d PTO, 12 holidays (8 standard/4 floating), your birthday, time off to volunteer Paid Training and Development- We support the development and growth of our employees through constant growth opportunities. The Driver / Field Service Associate is responsible for the maintenance, cleaning, delivery and pick up of Arjo medical equipment that is used on rental basis by local hospitals and nursing homes. This position is based in our Salt Lake City service center but will involve local driving to and from Salt Lake City area medical facilities using Arjo company vehicles. Full-Time Work Schedule: Tuesday- Saturday / 8am- 4:30pm Day-to-day functions: Prepare medical equipment and documentation for delivery Load and unload medical equipment Drive 26 foot box truck to make deliveries and pick-ups Process delivery and pick-up documentation as required Maintain vehicle appearance by ensuring all routine vehicle maintenance is completed and records maintained Clean and disinfect medical equipment to Arjo quality standards Present highest level of customer etiquette in all patient/customer interactions Qualifications: High school diploma or equivalent MUST HAVE clean driving record Two(2) years' experience within service or operations field Two(2) years' experience in front-line customer-service Lifting up to 30 pounds; pushing and pulling objects up to 75 pounds Ability to drive work truck Ability to work with solvents and cleaners to disinfect products in a non-climate controlled warehouse environment EOE AA M/F/Vet/Disability: Arjo Inc. is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, national origin, disability, military service, protected veteran status, genetic information, sex, sexual orientation, gender identity, or any other characteristic protected by federal, state or local law. Please review the U.S. Department of Labor EEO Is the Law Poster, EEO Is the Law Supplement and Pay Transparency Nondiscrimination provision here: https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm Qualified Applicants who require a reasonable accommodation for any part of the application and/or hiring process may contact us through the following email address: application.accommodations@arjo.com #LI-YL1 #LI-ONSITE About Arjo At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges. For more information about Arjo visit www.arjo.com
Posted 1 week ago
Agiliti Health, Inc.Appleton, WI
Who We Are Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti! The Medical Equipment Service and Delivery Driver is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office, including customer delivery and pick-up of medical equipment; processing, cleaning, inspecting, and testing equipment including inventory maintenance. What You Will Do in This Role Safely load, secure, and deliver medical equipment to customers. Retrieves equipment from customer locations, safely transporting the equipment back to the office. Educate and engage customers at the time of delivery, keeping customers informed on the features and functionality of the equipment Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance. What You Need For This Role Be 21 years of age or older, with high school diploma or equivalent. Hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies. Have customer service experience. Prior work experience in hospital setting is helpful. Have basic computer skills. Be willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule. Be able to lift and/or push up to 75 pounds. Be able to stand and walk for long periods of time. Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time. It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination. Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs. Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law. If you require assistance with your application, please contact recruiting@agilitihealth.com. Primary Job Location: Green Bay District Additional Locations (if applicable): Job Title: Customer Service Technician I Company: Agiliti Location City: De Pere Location State: Wisconsin
Posted 2 weeks ago
CareBridgeAtlanta, GA
Sign On Bonus: $1,000 Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law This position is not eligible for employment based sponsorship. Ensures accurate adjudication of claims, by translating medical policies, reimbursement policies, and clinical editing policies into effective and accurate reimbursement criteria. PRIMARY DUTIES: Review medical record documentation in support of Evaluation and Management, CPT, HCPCS and ICD-10 code. Reviews company specific, CMS specific, and competitor specific medical policies, reimbursement policies, and editing rules, as well as conducting clinical research, data analysis, and identification of legislative mandates to support draft development and/or revision of enterprise reimbursement policy. Translates medical policies into reimbursement rules. Performs CPT/HCPCS code and fee schedule updates, analyzing each new code for coverage, policy, reimbursement development, and implications for system edits. Coordinates research and responds to system inquiries and appeals. Conducts research of claims systems and system edits to identify adjudication issues and to audit claims adjudication for accuracy. Perform pre-adjudication claims reviews to ensure proper coding was used. Prepares correspondence to providers regarding coding and fee schedule updates. Trains customer service staff on system issues. Works with providers contracting staff when new/modified reimbursement contracts are needed. Minimum Requirements: Requires a BA/BS degree and a minimum of 2 years related experience; or any combination of education and experience, which would provide an equivalent background. Certified Professional Coder (CPC) or Registered Health Information Administrator (RHIA) certification required. Preferred Skills, Capabilities and Experience: CEMC, RHIT, CCS, CCS-P certifications preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Posted 3 weeks ago
Summit Health, Inc.Florham Park, NJ
About Our Company We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com. Job Description The Biopsy Coordinator is responsible for tracking pathology results from the start of the sample collection through the completion of the treatment. The Biopsy Coordinator is responsible for scheduling procedures and preparing surgical packets. The Biopsy Coordinator ensures that all information and consents are available before the patient's procedure. The Biopsy Coordinator also functions in the role with direct patient interaction including obtaining patient history, reviewing their pathology results and preparing educational treatment packets. The Biopsy Coordinator will perform all surgical scheduling duties to support patient care. Essential Job functions: Demonstrates a working knowledge of booking and scheduling procedures. Direct scheduling all treatment surgeries of patients for multiple providers. Demonstrates an understanding for rescheduling and canceling procedures. Prepares the patient surgical packets and reviews the treatment prior to the procedure; reconciles medical and surgical history, review of medications and allergies. Documents appropriately in EMR. Monitor Biopsy log for accuracy, timely receipt of results and treatment of positive lesions within 6-8 weeks of confirmed diagnosis. Initiates cancer tracking system, managing the physician pending bucket. Notification of patient results and treatment plan; contacting patients by phone and letters in a timely manner. Verbalizes customer services skills to alleviate patient anxiety. Performs reminder calls to patients prior to surgery. Reviews weekly provider schedule to maximize utilization of availability and increase physician productivity. Reports malignancies to the SMG cancer registry. Prepare slide requests, obtains past pathology reports and submits slides and reports to outside providers for patient treatment. Acts as a liaison between the providers, patients, pathologist and lab personnel. Uploads biopsy site photos into EMR for site verification. Documentation of specimen results in log book. Monitoring of courier pick up. Demonstrates understanding of emergency procedures. Demonstrates customer service skills when communicating with peers, lab personnel/other departments. Assists in training new staff on the department skin cancer specimen process. Performs various clerical duties including faxing, photocopying, scanning, filing and mailings. General Job functions: Employs appropriate and timely use of EMR tasks. Answers phones and triages calls, takes accurate messages. Communicates problems to Nurse/Physician/Supervisor. Recognizes and performs duties which need to be performed although not directly assigned. Other duties as assigned Physical Job Requirements: Physical mobility, which includes movement from place to place on the job. Physical agility, which includes ability to maneuver body while in place. Dexterity of hands and fingers. Endurance (e.g. continuous typing, prolonged standing/bending, walking). Environmental Risks: Allergens: dust, mold and/or pollen Combative Patients / Visitors Education, Certification, Computer and Training Requirements: High School graduate/GED required. Equivalent Work, Vocational / Technical School / Diploma Program preferred. Heart saver certification required. 2-4 years experience preferred. Ability to communicate in English, both orally and in writing. Strong interpersonal and organizational skills. Ability to perform diverse work assignments with time limitations with a high degree of accuracy. Ability to use problem solving, critical thinking and priority setting skills. Knowledge of medical terminology preferred. Basic proficiency in computer use, required Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail) Standard Office Technology in a Window based environment EHR, Practice Management System and Departmental/Ancillary Systems Travel: Travel to satellite locations as needed Pay Range: $17.60 - $21.30 Hourly The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position. About Our Commitment Total Rewards at VillageMD Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. Equal Opportunity Employer Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. Safety Disclaimer Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/ .
Posted 30+ days ago
Trinity Health CorporationLanghorne, PA
Employment Type: Full time Shift: Description: St. Mary Physicians Group, a member of Trinity Health, Mid-Atlantic, is looking for a Medical Receptionist to join our Cardiothoracic Vascular Surgery team! Shift: Full-Time, days The Medical Receptionist operates multiline line telephone system to answer incoming calls and directs callers to appropriate personnel. Sorts incoming mail and dispatches outgoing mail. Schedules appointments for employer or other employees for patients by mail, phone, or in person. Shows computer knowledge including operating a practice management system, internet accessibility and data entry. Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. Keeps patient appointments on schedule by notifying provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information. Contributes to team effort by accomplishing related results as needed. Requirements: High School Diploma or equivalent (required) 1+ year of physician office experience (preferred) We offer a competitive salary and comprehensive benefits including: Medical, Dental, & Vision Coverage Retirement Savings Program Paid Time Off Tuition Reimbursement Free Parking And more! Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Posted 1 week ago
Nice HealthcareSan Diego, CA
Description We're building a better health system! At Nice, we're making healthcare accessible by delivering integrated primary, musculoskeletal, and mental health care to patients when they want it through a combination of in-home and virtual visits while also improving the quality of care by eliminating the complexity, poor management and time constraints that hold clinicians captive. The Care Coordination team at Nice Healthcare has an exciting opportunity for an experienced Certified Medical Assistant (CMA) Clinical Support Care Coordinator! We are looking for a motivated, resourceful and organized individual to provide amazing services through patient care coordination and provider support. In this role, the CMA Clinical Support Care Coordinator will work collaboratively with a clinical team of Physician Assistants, Nurse Practitioners and Registered Nurses to provide the best healthcare for our patients. What you'll do at Nice: Clinical Support Coordination Execute patient referrals by electronically transmitting documentation to specialty clinics. Triage lab and imaging results, and notify providers of abnormal findings or critical values Perform medication refills and prior authorizations under the supervision of a Provider and/or Registered Nurse Evaluate laboratory and imaging results and promptly notify providers of abnormal or critical findings. Deliver lab results and patient education under the supervision of a Provider and/or Registered Nurse Responsible for the organization, maintenance, accuracy, and confidentiality of patient medical records, encompassing filing, retrieval, and the fulfillment of record requests. Foster a collaborative team environment characterized by transparent communication, constructive support, and innovative problem-solving. Process medication refills and prior authorizations in accordance with established procedures. Identify, investigate, and document pharmacy-related errors, implementing corrective actions as necessary. Provide backup support and ensure adequate coverage for colleagues within the Care Coordination team. Maintain a high standard of professionalism in all patient communications and interactions, ensuring a positive experience with Nice Healthcare. Requirements Must have extensive experience in a healthcare setting, with a background as a Certified Medical Assistant (CMA). Possess a strong understanding of medical terminology, billing and insurance procedures, and the ability to interpret medication prescriptions. Proven ability to initiate and process prior authorization requests for a variety of medical services, procedures, and medications. Experience in the accurate and confidential maintenance, organization, and retrieval of patient medical records. Excellent customer service and communication skills with a compassionate and professional approach to handling patient concerns. Proficient in using technology platforms, including electronic health records (EHRs), telehealth software, and customer support tools. Strong critical thinking and problem-solving skills to effectively provide solutions and guidance to patients. Ability to multitask and maintain attention to detail in a fast-paced environment. Previous experience working in a telehealth or digital health setting is highly desirable. Must live in Pacific Standard Time Zone (PST). Position Specifics: Job Type: Full Time, Hourly, Fully Remote Hours: Monday-Friday: 9am-6pm PST Every fourth weekend: 6:30am-10:30am PST Job requirements: Strong Internet signal with secure wifi Secure mobile hotspot Why You'll Love Working with Us 100% remote work environment Comprehensive Benefits: Medical, Dental, and Vision coverage Security: Life insurance, short-term disability, and long-term disability coverage Future Planning: 401k with 3% employer contribution Time for You: Up to 25 days of accrued PTO that we actively encourage you to use 11 Company holidays Growing Together: Opportunities for professional development Care for your Loved Ones: A robust parental leave policy. Access to Nice Healthcare for you and your dependents (in eligible cities) Work-Life Presence: Flexibility to balance your personal and professional life, with support to thrive in both areas The nicest team members: Join a team that truly cares about one another and our patients Expected salary range: $70,000 - $80,000 USD (dependent on experience and qualifications) Candidates must live and be authorized to work in the United States. Relocation assistance is not provided, and visa sponsorship is not available at this time. Building a better health system for all requires the input and perspectives of everyone. At Nice Healthcare, inclusivity starts with recruitment, and we actively seek a diverse mix of beliefs, backgrounds, education, and viewpoints to drive better, more informed decisions. We are committed to creating an equitable workplace where everyone feels valued, respected, and empowered to bring their whole selves to work. If you require a reasonable accommodation throughout the application process, please reach out to us at peopleteam@nice.healthcare. No agencies please.
Posted 1 week ago
Manager Of Healthcare Parking Operations - Inland Valley Medical Center & Rancho Springs Med Center
Towne Park Ltd.Wildomar, CA
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Job Description
At Towne Park, it's more than a job, you can make an impact.
A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
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The Account Manager directly oversees one Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives.
Job Details
Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $77k-$79k.
Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines.
Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan.
Paid Time Off: Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
JOB SUMMARY
The Account Manager directly oversees one Tier 1 or 2 Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives.
DUTIES AND RESPONSIBILITIES
Financial and Business Systems Management
- Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance.
- Demonstrates the ability to improve the financial performance and profitability of the account
- Understands the contractual agreement and recognizes ways to maximize opportunities
- Demonstrates the ability to positively move the metrics for forecasting, productivity, claims, customer service, and turnover
- Manages scheduling, overtime for associates under his/her direct supervision, tip reporting, and timekeeping
- Ensures that forecasts, payroll and accounting reports are on time and accurate
- Effectively utilizes standardized business systems as developed by Towne Park and ensures compliance with policies and procedures
Human Resources
- Is actively engaged in the recruitment and hiring processes to ensure the best people are selected for the location
- Fosters an environment that retains talented associates
- Responds proactively to associate feedback and suggestions, including satisfaction surveys and exit interviews
- Sees that new associates get off to the right start through proper orientation and on-the-job training
- Recognizes great performance and provides opportunities for top performers to learn and grow
- Recognizes where the team and individual performers need to improve and properly trains and coaches
- Identifies talent and helps develop future leaders for the organization
- Conducts regular performance appraisals and provides feedback and coaching for all direct reports
- Holds effective associate meetings and ensures that shift huddles happen on every shift
- Practices positive discipline and provides accurate and timely performance documentation
- Delegates by allocating decision making and other responsibilities appropriately and effectively
Service Management
- Ensures that the guest/patient service experience is delivered consistently on all shifts
- Efficiently allocates labor resources to support service delivery
- Works with the Area/District Manager and Human Resources to forecast and plan for seasonal variances in business to ensure proper staffing levels
- Understands the client's service standards and effectively integrates Towne Park's standards to complement them
- Is knowledgeable of the client's service metrics/measurements and ensures Towne Park is helping to drive results
Client Relations Management
- Develops cohesive working relationships with the clients' staff members
- Maintains regular meeting rhythms and communication channels with the client and follows through on commitments
- Knows when to be present at the site and maintains a high level of visibility
- Understands what objectives are important to the client and ensures the entire team is focused on exceeding expectations
- Capitalizes on opportunities to grow Towne Park's business by building client loyalty and creates a net promoter of Towne Park.
Systems and Standards
- Fully understands and utilizes the systems provided by Towne Park to control assets and expenditures
- Trains others or sees that they are trained to properly use the systems provided
- Maintains a clean, neat work environment
- Completes all tasks in a timely manner as instructed by the Area/District Manager
- Cooperates with management and coworkers to ensure that services can be adequately maintained to meet the needs of internal and external customers
- Treats clients and associates with courtesy, respect and dignity
- Maintains strict confidentiality related to associate and client information
Safety and Risk Management
- Understands and follows safety and security procedures
- Practices preventative safety procedures as set forth by Towne Park
- Reports all accidents and incidents to the Area/District Manager immediately
- Uses only equipment trained to use and operates all equipment in a safe manner
- Reports all potential high risk areas and safety concerns to the Area/District Manager
- Ensures all associates have been adequately trained in safety and loss prevention procedures
- Ensures claims are reported timely and accurately and cooperates with the Risk Management department to resolve claims
- Consistently follows the progressive disciplinary process to hold associates accountable for at-fault claims and safety violations
- Promptly responds to any concerns regarding workplace safety
- Follows the procedures for reporting on-the-job injuries and works with Human Resources to effectively manage worker's compensation cases
- Adheres to Towne Park employment and payroll policies and procedures to limit exposure to employment claims and litigation
Sales Responsibilities:
- Maintains relationships with present client to obtain references and leads for new opportunities
- Keeps leadership and sales teams advised on known changes to Ownership Groups/Management Companies or Brand changes
- Advises Leadership and Sales of any changes in position at the client location. Specifically, name, where they came from, where they are going
- Monitors existing client's business in order to be aware of and report to Area/District Manager any construction, expansion, or changes in the current business that could lead to internal growth opportunities.
KNOWLEDGE, SKILLS AND ABILITIES
- Ability to effectively plan, set priorities, and manage several complex projects simultaneously while working under pressure to meet deadlines
- Demonstrated work ethic, drive, energy, and persistence to achieve goals
- Ability to maintain stability, dependability and professionalism when faced with changing and difficult situations
- Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word and Outlook) and various technology and point-of-sale applications
- Written and verbal communication skills to effectively address all levels within the organization
- Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures
- Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications
- Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails
QUALIFICATIONS
- Associate's degree preferred and a minimum of two (2) years of related experience and/or training; OR equivalent combination of education and/or experience
- Knowledge of general business practices including accounting, human resources and customer service
- Must be able to drive manual transmission
- Must have and maintain a valid driver's license and clean driving record
- For insurance purposes, must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The associate is regularly required to run; stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear.
- Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Must be able to lift and/or move up to 50 pounds frequently and up to 75 pounds occasionally. Must be able to push and pull 75 pounds frequently and 100 pounds occasionally.
- Must be able to push and pull (on wheelchair) 100 to 350 pounds frequently over considerable distances
- Working extended hours, including evenings and weekends are required.
- Travel of up to 10% may be required.
ACKNOWLEDGEMENT AND ACCEPTANCE
I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.
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