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Member Services Representative Weekends 5:30Am - 2Pm-logo
Member Services Representative Weekends 5:30Am - 2Pm
Planet Fitness Inc.Overland, MO
Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. CPR certification required. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 30+ days ago

Managed Services - Guidewire Testing Manager-logo
Managed Services - Guidewire Testing Manager
PwCHouston, TX
Industry/Sector Not Applicable Specialism Managed Services Management Level Manager Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In testing and quality assurance at PwC, you will focus on the process of evaluating a system or software application to identify any defects, errors, or gaps in its functionality. Working in this area, you will execute various test cases and scenarios to validate that the system meets the specified requirements and performs as expected. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Software and Product Innovation - Testing and Quality Assurance team you lead the testing and quality assurance efforts for Guidewire applications. As a Manager, you supervise and develop teams, manage client service accounts, and drive client engagement workstreams by solving complex problems and delivering top-quality results. You leverage your broad experience in Guidewire testing and automation, manage cross-functional teams, and oversee successful project execution in the property and casualty insurance domain. Responsibilities Mentor and develop team members to enhance their skills and performance Utilize proficiency in Guidewire testing and automation to refine processes Coordinate cross-functional teams to achieve project goals in the insurance sector Facilitate successful execution of projects within the property and casualty insurance domain Foster a culture of continuous improvement and innovation What You Must Have Bachelor's Degree 9 years of experience What Sets You Apart Preferred field(s) of study: Computer Engineering Guidewire Certifications preferred Leading cross-functional teams in Guidewire environments Managing release teams and capacity planning Proficiency in Guidewire Digital Portal testing Automation experience with Selenium and Renorex In-depth knowledge in property and casualty insurance Proven experience as a Test Manager Project management in operational activities Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $82,500 - $198,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 4 days ago

Accounting Manager (Professional Services), Mid Market Outsourcing-logo
Accounting Manager (Professional Services), Mid Market Outsourcing
Armanino McKenna Certified Public Accountants & ConsultantsBoise, ID
At Armanino, you determine your career path. This means it's possible to pursue challenges you are passionate about, in industries you care about. Armanino is proud to be among the top 20 Largest Accounting and Consulting Firms in the Nation and one of the Best Places to Work. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino, we know you don't check-out of life when you check-in at work. That's why we've created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas. Job Responsibilities Plan, direct and coordinate with client and financial management outsourcing staff for timely and accurate monthly finance and accounting services Provide technical expertise for US GAAP requirements Participate in the development and maintenance of accounting systems to facilitate efficient operation and financial management of clients across various industries Perform detailed reviews of periodic client-use only and compiled financial statements and supporting schedules Liaison on behalf of the client with external auditors and internal decision makers Foster proactive working relationships with clients and cross-functional departments to ensure timely and accurate receipt of information required for financial reporting Support business development efforts by participating in prospect meetings, calculating pricing, and drafting engagement letters Guide and support the onboarding of new clients including client and staff training, allocation of resources and client work assignments. Drive staff consultant and senior consultant career and skills development by actively engaging with them as their Performance Coach Requirements Bachelor's degree in Accounting/Finance or related field required or equivalent experience Minimum 5 years' experience in all facets of accounting and finance including GL, AP, AR, PR, budgeting/forecasting and reconciliations Demonstrated success supporting professional services clients in an outsourced or consulting capacity Strong analytical and accounting skills Excellent verbal and written communication skills. Proficient at understanding and analyzing complex operating agreements. Ability to set priorities and with excellent time management skills; enjoy working independently with clear deadlines and deliverables Well versed and certified in multiple accounting software including QuickBooks, QuickBooks Online, Xero or Intacct; able to shift from one to another Proficiency in MS Office, including Word, Excel, PowerPoint and Outlook Preferred Qualifications Experience setting up and implementing systems and procedures a plus CPA or CMA license "Armanino" is the brand name under which Armanino LLP, Armanino CPA LLP, and Armanino Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with law, regulations, and professional standards. Armanino LLP and Armanino CPA LLP are licensed independent CPA firms that provide attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services. Armanino Advisory LLC and its subsidiary entities are not licensed CPA firms. Armanino provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Armanino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Armanino expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino employees to perform their job duties may result in discipline up to and including discharge. Armanino does not accept unsolicited candidates, referrals, or resumes from any staffing agency, recruiting service, sourcing entity, or third-party paid service at any time. Any referrals, resumes, or candidates submitted to Armanino or any employee or owner of Armanino without a pre-existing agreement signed by both parties covering the submission will be considered the property of Armanino and not subject to any fees or charges. For existing agreements, a role must be approved and open to external search; otherwise, unsolicited and unapproved submittals and referrals will be considered Armanino property and free of fees. In addition, Talent Acquisition is the sole point of contact, and contacting others in our organization without Talent Acquisition's knowledge will result in termination of contract. Certain states require us to disclose the pay range and benefits summary for job openings. For Colorado, the compensation range for this position: $98,000 - $120,000. For Illinois, the compensation range for this position: $98,000 - $120,000. For Washington, the compensation range for this position: $100,000 - $132,000. For New York, the compensation range for this position: $100,000 - $132,000. For Southern California, the compensation range for this position: $100,000 - $132,000. For Northern California, the compensation range for this position: $101,000 - $138,000. Compensation may vary based on skills, role, and location. Eligible employees at certain levels can participate in a discretionary long-term financial incentive plan, subject to plan participation rules. Armanino has a robust offering of benefits, including: Medical, dental, vision Generous PTO plan and paid sick time Flexible work arrangements 401K with Profit Sharing Wellness program Generous parental leave 11 paid holidays For positions based in San Francisco, consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration. For Individuals who would be working within the City of Los Angeles, Armanino will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance To view our Consumer Notice at Collection for job applicants, please visit: https://www.armanino.com/terms/ccpa-employee-notice/ We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network.

Posted 3 weeks ago

Senior Consultant, Tax Research Services-logo
Senior Consultant, Tax Research Services
Ryan, LLCAtlanta, GA
Why Ryan? Hybrid Work Options Award-Winning Culture Generous Personal Time Off (PTO) Benefits 14-Weeks of 100% Paid Leave for New Parents (Adoption Included) Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement Benefits Eligibility Effective Day One 401K with Employer Match Tuition Reimbursement After One Year of Service Fertility Assistance Program Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service The Senior Consultant, Tax Research works with a team to perform multistate sales and use tax research, to maintain the research in an online database, and to work with the Director of Tax Research to resolve customer service issues. The Senior Consultant will also make taxability determinations, formulate and compile opinions regarding tax ramifications to complex transactions, input research into the database, and maintain a knowledge base of current taxability issues. In addition, the Senior Consultant will be expected to work with a team of 2 to 5 people, review draft research, and assist with managing project progress. Job Summary: The Senior Consultant, Tax Research works with a team to perform multistate sales and use tax research, to maintain the research in an online database, and to work with the Director of Tax Research to resolve customer service issues. The Senior Consultant will also make taxability determinations, formulate and compile opinions regarding tax ramifications to complex transactions, input research into the database, and maintain a knowledge base of current taxability issues. In addition, the Senior Consultant will be expected to work with a team of 2 to 5 people, review draft research, and assist with managing project progress. Duties and responsibilities, as they align to Ryan's Key Results People: Create a positive team experience. Client: Maintains effective and efficient communication with state and local tax agencies, SMEs, and other stakeholders through written and verbal channels. Interacts with the Director, Tax Research, to research and resolve customer service issues. Researches and analyzes multistate sales and use tax issues and communicates the results to Service Delivery practices. Value: Assists with the design of the content of the tax research database. Reviews and comments on tax research performed by others. Analyzes industry-specific tax requirements and exemptions. Assists in the development of comprehensive tax documentation and methodology using advanced technology. Researches multistate taxability through various sources, including legal online databases and the Internet. Analyzes and documents current, multistate tax laws and law changes. Makes taxability determinations and formulate opinions regarding tax ramifications to complex transactions. Performs other duties as assigned. Education and Experience: Bachelor's degree or Master's degree or equivalent in Accounting and/or Finance and three to five years of prior experience analyzing state sales and use taxes required. Computer Skills: To perform this job successfully, an individual must have intermediate knowledge of Microsoft Word, Excel, Access, PowerPoint, and Outlook. Advanced knowledge of Internet and research software is required. The individual will also need a strong working knowledge of tax research tools such as CCH and Lexis/Nexis. Certificates and Licenses: Valid driver's license required. Supervisory Responsibilities: Requires limited supervisory responsibilities, including training employees, assigning work, and verifying work accuracy and completeness. Working Environment and Physical Demands: Standard indoor working environment. Occasional long periods of sitting while working at computer. Position requires regular interaction with employees both in person and via e-mail and telephone. Independent travel requirement: potential for 20% or more. Compensation: For certain California based roles, the base salary hiring range for this position is $85,000 - $110,000 For other California based locations, the base salary hiring range for this position is $92,000 - $119,000 For Colorado based roles, the base salary hiring range for this position is $80,000 - $104,000 For New York based roles, the base salary hiring range for this position is $92,000 - $119,000 For Washington based roles, the base salary hiring range for this position is $85,000 - $110,000 The Company makes offers based on many factors, including qualifications and experience. Equal Opportunity Employer: disability/veteran

Posted 30+ days ago

Member Services Representative-logo
Member Services Representative
CrunchBrooklyn, NY
Reports to: Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Responsibilities: Membership Sales Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company procedures Facilitate any messages on club software at member check-in Answer phones in courteous, helpful, professional manner Communicate special events to members and guests Maintain an atmosphere, which makes members feel welcome Facilitate all member requests or forward to a manager Maintain professional disposition at all times Sell retail products Schedule member services: tanning, etc Facilitate payment of member services in accordance with company procedures Know club facility, services, and schedules Maintain a clean and organized work area Assist in all projects as delegated by club management Follow all policies and procedures in the Employee Handbook Opening and closing duties Meetings: Monthly or Weekly Department Meetings Employee Training Meetings

Posted 1 week ago

Member Services Representative-logo
Member Services Representative
CrunchNorth Bergen, NJ
Crunch Fitness is looking for Membership Sales Representatives to join our growing team. Come change lives through fitness! Are you looking for a career opportunity in one of the fastest growing fitness clubs? Crunch Fitness is now accepting applications for qualified, professional, & career minded Membership Sales Representatives that are ready to change lives, be a part of a team and grow personally within a premier organization. With 22 locations, currently and 50 locations planned, this position offers tremendous opportunity for growth & career advancement. The Membership Sales Representative will be responsible for: ● Driving membership sales ● Building value to have new customers enroll in personal training ● Touring new or potential members ● Generating leads through outreach initiatives ● Collecting outstanding balances from current membership base ● Greeting all members and guests with a smile ● Checking in members, answer phones, making sales calls ● Assisting in maintaining cleanliness ● Creating fun and engaging social media opportunities What We Look For In Our Fitness Professionals: ● Competitive, someone who wants to win! ● Outgoing personality, not afraid to put yourself out there! ● Ability to handle multiple tasks at once ● Flexible schedule ● A desire for personal/professional growth and development ● Team player ● Organized ● Be willing to go above and beyond ● Efficient and effective communication skills The Ways You Benefit: ● If full time, benefits include: medical, dental, vision, life and short term disability ● 401k plan with an employer match ● Paid time off and Holidays ● Growth opportunity in a rapidly growing company ● Free Crunch Fitness membership If you're ready to stop looking for a job and ready to begin a CAREER then now is the time to contact Crunch. Please submit a copy of your resume along with a cover letter specifically describing how you will be the next person responsible for taking our team to all new levels. Please understand any and all generic job solicitations will not be reviewed.

Posted 30+ days ago

Pro Services Specialist-logo
Pro Services Specialist
Floor & DecorChula Vista, CA
Pay Range $17.25 - $21.00 Purpose: Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space. This position is focused on building relationships with our PRO customers and in turn earning their trust, while helping grow their business. This position reports to the PRO Services Manager and supports the execution of Floor and Decor's PRO priorities. Primary responsibilities include understanding trends in the PRO Market, collaboration with the Installation Materials and Design Services departments in order to build the sales organization and serve our PRO customers. Minimum Eligibility Requirements: High School diploma or equivalent. Associate Degree or higher is a plus. 1 year in retail or wholesale contractor sales, service, supply and/or professional installation. Strong written and verbal communication skills. Experience with Salesforce / CRM software is a plus. Bilingual in Spanish or the most dominant language in the Store trade-area is a plus. Essential Job Functions: Execute the PRO Services Blueprint to the highest levels to create a world class experience for our PRO Customers. Support the PRO desk in-store: phone calls, manage orders, order follow-up, customer support and escalations. Collaborate with the Store Team to identify PROs in our Store. Maintain extensive knowledge about Floor & Decor products. Train and support the Store Team on how to use our selling process. Understand our PRO business to educate our PRO customers and expand their participation. Offer and assist PROs to sign up for the PRO Premier Rewards Program, download and demonstrate the benefits of the PRO APP. Promote PRO Credit Solutions such as Commercial Business Account or PRO Premier Credit Card. Coordinate and assist with PRO Customers in-store activities. Collaborate in all store initiatives. Demonstrate ability to make effective program and benefit presentations. Must possess excellent customer service skills and be results oriented. Strong interpersonal skills to interact effectively at all levels and across diverse cultures. Ability to multi-task, meet deadlines, and work in a fast-paced environment. On occasion, in an effort to develop, travel to customer and PRO job sites with the Pro Services Manager to present F&D's benefits and capabilities. Perform additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives. Working Conditions (travel & environment) This position is hourly, knowing it may include hours which could exceed eight hours in a day. May require travel up to 20%. While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Medium Work- Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday- Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday- Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities at every level Career advancement opportunities Relocation opportunities across the country 401k with discretionary company match Employee Stock Purchase Plan Referral Bonus Program A personal holiday and Volunteer Time Off program Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Posted 30+ days ago

Endpoint Services Technician-logo
Endpoint Services Technician
University Of Miami Miller School Of MedicineMiami, FL
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The University of Miami Health System, "UHealth", Information Technology Department has an exciting opportunity for a full-time Endpoint Services Technician to work in Miami. The Endpoint Services Technician provides technical user advice and support to academic and administrative staff for problems and questions related to network communications. The incumbent also monitors systems and advises senior staff of network application status. Acts as first point of contact in the problem determination process, for endpoint solutions and network issues. Provides quality customer service to all clients in a timely and professional manner. Organizes and prioritizes support requests. Monitors, administers, tracks, and verifies completion of help desk tickets. Assists staff with the installation, configuration, and ongoing usability of endpoint devices, peripheral equipment, and software. Prepares, installs, tests, and certifies any endpoint configuration, including any software drivers. Conducts basic troubleshooting for endpoint devices. Perform regular maintenance and updates on endpoint devices. Loads and configures software on endpoint devices. Verifies software is functional and escalates issues. Decommissions any existing hardware that has been replaced. Completes, updates, and closes Service Center tickets. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. MINIMUM QUALIFICATIONS: High school diploma or equivalent Minimum 1 year of relevant experience Skill in completing assignments accurately and with attention to detail. Ability to analyze, organize and prioritize work under pressure while meeting deadlines. Ability to process and handle confidential information with discretion. Ability to work evenings, nights, and weekends as necessary. Commitment to the University's core values. Ability to work independently and/or in a collaborative environment. Proficiency in computer software (i.e. Microsoft Office). Any appropriate combination of relevant education, experience and/or certifications may be considered. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff Pay Grade: H5

Posted 30+ days ago

Financial Services Tax - Real Estate Manager-logo
Financial Services Tax - Real Estate Manager
PwCIrvine, CA
Industry/Sector Asset and Wealth Management Specialism Industry Tax Practice Management Level Manager Job Description & Summary A career in our Financial Services Tax practice, within Corporate Tax services, will provide you with the opportunity to help our clients meet their tax obligations while managing the impact tax has on their business. You'll advise clients on their local and overseas tax affairs, while acting as a strategic consultant related to business analysis, managing working capital, and profit sharing for partners. You'll also help organisations understand the pricing implications of goods and services between related parties, as well as providing advice on tax implications of deals. Our team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions. You'll help our clients with their tax structuring while helping to address the challenges of the continuously changing tax world, both locally and globally. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Develop new skills outside of comfort zone. Act to resolve issues which prevent the team working effectively. Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. Address sub-standard work or work that does not meet firm's/client's expectations. Use data and insights to inform conclusions and support decision-making. Develop a point of view on key global trends, and how they impact clients. Manage a variety of viewpoints to build consensus and create positive outcomes for all parties. Simplify complex messages, highlighting and summarising key points. Uphold the firm's code of ethics and business conduct. Additional Responsibilities: We're leading the way as technology-enabled tax advisors who provide value through digitization, automation and increased efficiencies - all made possible by equipping our professionals to succeed in a world where transactions are faster, more complicated and require a deeper level of sophistication. PwC Tax provides unparalleled technical knowledge and specialization and industry insights, coupled with the One Firm knowledge that brings everything PwC offers to solve our clients' needs. Custom Orgs: Global LoS: Tax Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: Bachelor Degree Required Fields of Study: Accounting Minimum Years of Experience: 4 year(s) Certification(s) Required: CPA, Member of the Bar or other tax, technology, or finance-specific credentials may qualify for this opportunity Preferred Qualifications: Preferred Knowledge/Skills: Thorough knowledge of tax compliance methods, strategy consulting for Real Estate Investment Trusts and Real Estate Partnerships. Considerable knowledge of partnership structures and their impact on real estate transactions and corresponding tax liabilities. Considerable knowledge of accounting of Unrelated Business Taxable Income. Comprehensive technical skills, including providing full services to real estate owners, developers and investors including publicly traded REITS, institutional real estate funds managed by financial institutions and privately held real estate entities. Considerable experience identifying and addressing client needs: building, maintaining, and utilizing networks of client relationships and community involvement; communicating value propositions; managing resource requirements, project workflow, budgets, billing and collections; and preparing and/or coordinating complex written and verbal materials. Considerable experience as a team leader: supervising teams to create an atmosphere of trust; seeking diverse views to encourage improvement and innovation; and coaching staff including providing timely meaningful written and verbal feedback. Demonstrates success as tax technical business advisor, including developing new relationships, making introductions to sell new services and doing so with a "One Firm" service mindset. Preferred familiarity with a CRM system. Demonstrates knowledge of automation & digitization in a professional services environment including but not limited to: Innovating through new and existing technologies, along with experimenting with digitization solutions; Working with large, complex data sets to build models and leverage data visualization tools to provide insights to clients; and, Utilizing digitization tools to reduce hours and optimize engagements. Knowledge of alternative fee arrangements, including the use of pricing tools, to provide a point of view on pricing strategies.We are transforming the way we deliver tax services. Find out more about what we do on our Tax Career Page at pwc.to/whatwedotax Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $98,300 - $266,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 1 week ago

Tax Senior Manager - Personal Financial Services-logo
Tax Senior Manager - Personal Financial Services
PwCSaint Louis, MO
Industry/Sector Not Applicable Specialism Entrepreneurial & Private Business (EPB) - General Management Level Senior Manager Job Description & Summary A career in our Personal Financial Service practice, within PwC Private, will provide the opportunity to help private companies with a range of business advisory needs such as audit, tax compliance, and planning to help improve their operational efficiency and to free up time that can be spent focusing on business strategy. You'll have the opportunity to experience the entire business life cycle of a private company from inception to growth, maturity and transition. Our team helps our clients develop, design and implement plans to achieve their personal wealth goals and ensure maintenance for future generations. You'll focus on analysing the tax efficiencies of income tax, investment, insurance and risk, and other lifestyle investments planning to establish a foundation for financial longevity." Our PwC Private teams help entrepreneurs, private business owners and family enterprises manage their ownership and growth at every stage, in a way that fits the needs of their business in today's changing global landscape. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Encourage everyone to have a voice and invite opinion from all, including quieter members of the team. Deal effectively with ambiguous and unstructured problems and situations. Initiate open and candid coaching conversations at all levels. Move easily between big picture thinking and managing relevant detail. Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required. Contribute technical knowledge in area of specialism. Contribute to an environment where people and technology thrive together to accomplish more than they could apart. Navigate the complexities of cross-border and/or diverse teams and engagements. Initiate and lead open conversations with teams, clients and stakeholders to build trust. Uphold the firm's code of ethics and business conduct. Working with our Private Company Services Personal Financial Services practice will provide the opportunity to help High Net Worth Individuals & private wealth management structures with a range of advisory needs such as audit, tax compliance, & planning to improve their operational efficiency & free up time to be spent focusing on personal wealth strategy. Our team helps our clients develop, design & implement plans to achieve their personal wealth goals & maintenance for future generations. Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: Bachelor Degree Required Fields of Study: Accounting Minimum Years of Experience: 6 year(s) Certification(s) Required: CPA, Member of the Bar or other tax, technology, or finance-specific credentials may qualify for this opportunity Preferred Qualifications: Preferred Knowledge/Skills: Demonstrates intimate-level abilities and/or a proven record of success as a team leader and consulting with high net worth individuals on some of the following areas: Financial planning; Wealth transfer planning; and, Business succession planning or trust and estate work. Demonstrates intimate-level abilities and/or a proven record of success as a team leader: Financial planning; Wealth transfer planning; and, Business succession planning or trust and estate work. Possessing comprehensive technical skills with Form 1040 for High Net Worth individuals and Form K1 production and compliance; Possessing considerable experience identifying and addressing client needs; Leading as a business advisor, including developing new relationships, making introductions to sell new services and doing so with a "One Firm" service mindset; and, Possessing preferred familiarity with a CRM system. Demonstrates intimate-level knowledge of automation & digitization and leads by example in a professional services environment including, but not limited to, the following areas: Financial planning; Wealth transfer planning; and, Business succession planning or trust and estate work. Possessing comprehensive technical skills with Form 1040 for High Net Worth individuals and Form K1 production and compliance; Possessing considerable experience identifying and addressing client needs; Leading as a business advisor, including developing new relationships, making introductions to sell new services and doing so with a "One Firm" service mindset; and, Possessing preferred familiarity with a CRM system. Innovating through new and existing technologies, along with experimenting with digitization solutions; Working with large, complex data sets to build models and leverage data visualization tools to provide insights to clients; Utilizing digitization tools to reduce hours and optimize engagements; and, Advancing pricing strategy through the use of pricing tools and influence a shift to alternative fee arrangements. Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $119,300 - $328,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 2 days ago

Part Time Member Services Representative-logo
Part Time Member Services Representative
Planet Fitness Inc.Wilmington, NC
Job Summary Wednesday/Saturday/Sunday 3pm-9pm The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions, correctly go through info call scripts. Check members into the system. New member sign-up. Take prospective members on tours and properly present membership rates. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Complete daily cleaning tasks within first hour of your shift Help complete priority cleaning list each day Complete walk-arounds and bathroom checks every 20 minutes Help complete any special cleaning projects per Club Manager Keep tour % at or above 60% Keep PE@PF % at or above 60% Always wear PF shirt and nametag Enforcing all Planet Fitness member rules and policies Following all Planet Fitness staff member policies and procedures Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 30+ days ago

Pro Services Specialist-logo
Pro Services Specialist
Floor & DecorBaton Rouge, LA
Base Pay This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience. Purpose: Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space. This position is focused on building relationships with our PRO customers and in turn earning their trust, while helping grow their business. This position reports to the PRO Services Manager and supports the execution of Floor and Decor's PRO priorities. Primary responsibilities include understanding trends in the PRO Market, collaboration with the Installation Materials and Design Services departments in order to build the sales organization and serve our PRO customers. Minimum Eligibility Requirements: High School diploma or equivalent. Associate Degree or higher is a plus. 1 year in retail or wholesale contractor sales, service, supply and/or professional installation. Strong written and verbal communication skills. Experience with Salesforce / CRM software is a plus. Bilingual in Spanish or the most dominant language in the Store trade-area is a plus. Essential Job Functions: Execute the PRO Services Blueprint to the highest levels to create a world class experience for our PRO Customers. Support the PRO desk in-store: phone calls, manage orders, order follow-up, customer support and escalations. Collaborate with the Store Team to identify PROs in our Store. Maintain extensive knowledge about Floor & Decor products. Train and support the Store Team on how to use our selling process. Understand our PRO business to educate our PRO customers and expand their participation. Offer and assist PROs to sign up for the PRO Premier Rewards Program, download and demonstrate the benefits of the PRO APP. Promote PRO Credit Solutions such as Commercial Business Account or PRO Premier Credit Card. Coordinate and assist with PRO Customers in-store activities. Collaborate in all store initiatives. Demonstrate ability to make effective program and benefit presentations. Must possess excellent customer service skills and be results oriented. Strong interpersonal skills to interact effectively at all levels and across diverse cultures. Ability to multi-task, meet deadlines, and work in a fast-paced environment. On occasion, in an effort to develop, travel to customer and PRO job sites with the Pro Services Manager to present F&D's benefits and capabilities. Perform additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives. Working Conditions (travel & environment) This position is hourly, knowing it may include hours which could exceed eight hours in a day. May require travel up to 20%. While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Medium Work- Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday- Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday- Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities at every level Career advancement opportunities Relocation opportunities across the country 401k with discretionary company match Employee Stock Purchase Plan Referral Bonus Program A personal holiday and Volunteer Time Off program Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Posted 30+ days ago

Enterprise Account Executive - Financial Services-logo
Enterprise Account Executive - Financial Services
AxiomNew York, NY
Axiom is seeking a Business Development Representative to join our UK team, based out of Belfast About Axiom: Axiom is where legal teams go to find the right talent for everything from routine in-house tasks to complex outside counsel work. Too many legal departments are stuck having to choose between paying the high fees of their law firm, hiring full-time employees they don't need, or turning to a low-cost agency that can't meet their quality standards. At the same time, top lawyers want to work on challenging legal matters, but they want more control over how, when, and where they practice. Both are forced compromises that no one should have to make. Axiom shares and meets the higher standards of its clients and lawyers, with our "work smarter, adapt faster, go further" approach - connecting growing mid-market and Fortune 500 companies with the world's deepest bench of experienced, specialized legal talent. About the role: As we continue our expansion, we're looking for a team member who can share Axiom's story with prospective clients and set up revenue-generating meeting opportunities for the sales team. This is a position for an aspiring sales professional who is excited to jump-start their career as a Business Development Representative. Our ideal candidate is someone who loves to connect with sophisticated stakeholders, exhibits outstanding judgment, maturity, confidence, and professionalism, and thrives in a fast-paced and entrepreneurial environment within a close-knit team. Specifically, this role will be responsible for: Strategically researching/identifying potential client contacts, generating leads, and uncovering high-value opportunities Communicating Axiom's business model to potential clients in an impactful way and demonstrating why a meeting with Axiom would be beneficial to their business Driving business through outbound phone calls, preparing and sending strategic e-mails to prospective clients specific to their business or legal needs Successfully diagnosing the client's key business needs to ensure a high quality of interaction in the first sales meeting Supporting Sales in all aspects of the sales cycle, including scheduling follow-up meetings and managing the pipelines of completed meetings to ensure all prospective clients are being contacted throughout the year Working with local and central marketing teams to create external marketing materials to engage prospective clients. About you: First and foremost, successful candidates must be fits for our unique operating environment and culture: high-growth, innovative, lean, and values-driven. As such, successful candidates must be ready to develop professionally, serious about pursuing a career in sales, and highly capable in each the following dimensions (among others): adaptability, curiosity, resourcefulness, analytical thinking/problem solving, proactivity, taking initiative, teamwork, thought leadership, credibility, and operating with/through a lean team. Beyond these characteristics, here are the required skills, knowledge, capabilities, and education: Goal and action orientation, with a sense of urgency, drive, and commitment to routinely exceed monthly activity metrics Exemplary service ethic when contributing to individual and team goals Highly persuasive verbal communication skills, and excellent written communication skills Poise, confidence, and maturity to interact with senior client levels Tenacity and resilience with a will to keep going despite rejections Forward-thinking and solutions-oriented approach at all times Strong MS office skills Bachelor's degree from an accredited school or equivalent experience Our new hires: Receive hands-on coaching from a direct manager and a mentor. Embrace real responsibility: tangible meeting goals, relationships with executive-level clients at Fortune 500 companies, and leadership opportunities. Nurture their ongoing career goals inside of a talent-incubating team that has boasted over 15 promotions in the past 2 years. Accommodation for Individuals with Disabilities: Upon request and consistent with applicable laws, Axiom will attempt to provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in the application process. To request an accommodation to complete the application form, please contact us at benefits@axiomlaw.com and include "Applicant Accommodation" in the subject line.

Posted 1 week ago

Consulting Services Nurse Educator- South Region-logo
Consulting Services Nurse Educator- South Region
Ascend LearningAtlanta, GA
We Impact Lives Through Purpose-Driven Work in A People First Culture Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning. Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more. Ascend Learning's Nursing Segment is fueled by a commitment to excellence in nursing education. Our nursing brands - ATI, APEA, and NursingCE - offer evidence-based solutions designed to develop practice-ready nurses who are prepared for board certification and clinical practice. We use data analytics and engaging learning tools to help nursing students master core content. And we provide nursing education programs and professionals with best-in-class support and expertise from some of the sharpest minds in nursing education. We aid nurse educators in understanding students' comprehension based on nearly two decades of data - including more than 12 million proctored assessments - that detail student learning and performance. The result is customers who are confident in the advice and guidance we provide with our quality-focused assessments and positive outcomes. The Client Success (CS) team is responsible for supporting clients purchasing nursing solutions with product training, implementation, integration, and test preparation delivery to achieve client centric outcomes. The CS team leads the success planning, onboarding, training, SaaS implementation, ongoing proactive and reactive client support, and the delivery of nursing products for Ascend's nursing brands: ATI, APEA, and NursingCE. The team is accountable for delivering high quality services and subsequently capturing and tracking key business performance indicators to client success including client satisfaction, product adoption and usage, NCLEX pass rate, and institutional and student retention. WHAT YOU'LL DO As a Nurse Educator in Consulting Services, you'll be part of an enthusiastic team dedicated to enhancing professional development and curriculum accreditation for nursing educators and administrators. You'll focus on developing and implementation of program management solutions including curriculum accreditation, systematic evaluation plans, clinical site management, and program evaluation to improve client success. WHERE YOU'LL WORK This is a remote opportunity within the United States; with expectations that you'll live within the south region. HOW YOU'LL SPEND YOUR TIME Create professional presentations and provide domain expert nursing consultation services on curriculum, accreditation, and faculty and program development, staying abreast of emerging trends in nursing education Utilize analytics tools to interpret data trends, ensuring alignment with client goals across the customer lifecycle to achieve complete agreement consulting days Develop and implement comprehensive Nursing Program Management resources, including tools for curriculum accreditation, systematic evaluation plans, clinical site management, and program evaluation Manage relationships with faculty during the integration of nursing software products into a curriculum to support accreditation Conduct thorough market analysis (of nursing market trends and competitors) to identify current topics for professional development presentations Deliver live client webinars and attend nursing education conferences as a domain expert WHAT YOU'LL NEED Master's degree in nursing, with a current RN license in good standing, Doctorate degree strongly preferred Certified Nurse Education (CNE) preferred 8+ years of nursing industry experience within Nursing Academia and Curriculum Development and Accreditation 5+ years of teaching experience with expertise in curriculum, accreditation, accreditation process, and the NCLEX test plan in the nursing education industry 2+ years of nursing administration experience as a program chair, site visitor or active member of curriculum and evaluation committees 2+ years of curriculum accreditation (traditional, CBC, competency based) and self-study experience 1+ year experience using ATI products Proficient in technology tools for client success operations Up to 50% of travel expected Expert Proficiency in curriculum assessment and advising accreditation standards including accrediting bodies of the ACEN, CCNE, NLNCNEA Proficient in technology tools including SaaS platforms, D365, Gainsight, Microsoft Office and ZOOM Capable of data entry and software builds for creating client accreditation management tools Adept at delivering presentations to diverse audiences both in-person and virtual while utilizing PowerPoint and other technologies Passionate about improving nursing education for faculty and programs Ability to organize workflow focused on maximum coverage and achieving optimal client outcomes In-depth knowledge of active learning strategies, including simulation in a nursing program Knowledgeable in how to write NCLEX-style items; interpret item analyses; develop test blueprints at the program and course level BENEFITS Flexible and generous paid time off Competitive medical, dental, vision and life insurance 401(k) employer matching program Parental leave Wellness resources Charitable matching program Hybrid work On-site workout facilities (Leawood, Gilbert, Burlington) Community outreach groups Tuition reimbursement Fostering A Sense of Belonging We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging. About Ascend Learning As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity. Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire. #LI-NT1

Posted 2 weeks ago

Wealth Management Tax Services Manager-logo
Wealth Management Tax Services Manager
PwCCharlotte, NC
Industry/Sector Not Applicable Specialism Domestic Tax Compliance Management Level Manager Job Description & Summary At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions. Those in tax compliance at PwC will focus on validating clients' compliance with tax laws and regulations. You will review and analyse financial data, prepare and file tax returns, and assist businesses in meeting their tax obligations while minimising risks of non-compliance. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Wealth Management Tax Services team you are going to lead the way as technology-enabled tax advisors who provide benefits through digitization, automation, and increased efficiencies. As a Manager you are going to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop top-quality deliverables. Additionally, you are going to be responsible for leveraging team strengths, managing performance to deliver on client expectations, and embracing technology and innovation to enhance your delivery. Responsibilities Manage client service accounts and lead engagement workstreams Supervise and mentor teams to produce exceptional outcomes Independently tackle and resolve intricate problems Leverage team capabilities to meet client needs Integrate technology and innovative methods into service delivery Drive efficiency through automation and digital solutions Assure quality and adherence to project timelines Encourage continuous improvement and professional development What You Must Have Bachelor's Degree in Accounting 4 years of experience CPA, Member of the Bar or other tax, technology, or finance-specific credentials may qualify for this opportunity Job seekers need to demonstrate that the minimum requirements are met for CPA licenture per respective state regulations. What Sets You Apart Reviewing Fiduciary Income tax returns Reviewing in-depth 1099s Responding to client requests for copies of 1099s, K-1s, and trust returns Preparing clear written and verbal business communication Utilizing problem-solving skills for troubleshooting and creative solutions Identifying, researching, and documenting tax issues Organizing and managing multiple tasks in a professional tax services environment Innovating through new and existing technologies Working with large, complex data sets to build models and leverage data visualization tools Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $98,300 - $266,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 4 days ago

Client Services Manager-logo
Client Services Manager
The High CompaniesLancaster, PA
Our dynamic and rapidly growing StructureCare team is seeking a detail oriented and self-starting Client Services Manager to service our PA / Delaware Valley territory. StructureCare, headquartered in Lancaster, Pennsylvania is a premier engineering and restoration company working to protect infrastructure investments throughout the Mid-Atlantic. We believe in a strong connection between the engineering and implementation of a solution. The successful candidate will possess the following qualifications: Bachelor's degree in Business Management/Administration, Engineering, Construction Management, or related field preferred. 3 or more years in a Sales or related role Excellent written and verbal communication skills Technical aptitude and strong problem-solving skills Working knowledge of the construction industry (preferred) Willingness to be flexible in a fast-paced work environment Driver's license and acceptable motor vehicle record required In this role you will be responsible for: Acting as the single point of contact for all long-term customer relationships Monitoring and managing financial performance of all accounts within the assigned territory Accountability for client deliverables Communicating technical information and probable costs to key decision makers Developing and presenting maintenance and repair solutions to clients based on budgetary allowances and inspection reports Project set up Developing proposals Engaging in collaborative problem solving and decision making All relationship-driven professionals with strong business acumen are encouraged to apply for this exciting opportunity with a growing company. We are looking for an experienced relationship builder who demonstrates empathy and trustworthiness. #LI-BC1

Posted 3 weeks ago

Director Telemetry Services RN - Health Science District-logo
Director Telemetry Services RN - Health Science District
Truman Medical CentersKansas City, MO
If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into myWORKDAY to search for positions and apply. Director Telemetry Services RN - Health Science District 101 Truman Medical Center Job Location University Health Truman Medical Center Kansas City, Missouri Department 4 Red Telemetry UHTMC Position Type Full time Work Schedule 8:00AM - 4:30PM Hours Per Week 40 Job Description Are you a visionary nurse leader with a passion for excellence in patient care and team development? We are seeking a dedicated Director of Telemetry Services (RN) to lead and elevate our Telemetry Nursing units. In this critical leadership role, you will champion nursing standards, empower a high-performing clinical team, and ensure exceptional care delivery that meets the highest regulatory and accreditation standards. You'll collaborate closely with executive leadership and front-line teams to shape the future of cardiac monitoring services with compassion, innovation, and integrity. What You'll Do: Lead the development, implementation, and evaluation of high-quality nursing care standards. Create and manage departmental goals, budgets, and operational strategies aligned with our mission. Inspire and mentor a dedicated nursing team, fostering a culture of clinical excellence and accountability. Oversee regulatory compliance, quality assurance, and licensure/certification tracking through primary source verification. Stay ahead of clinical research and telemetry benchmarks to drive continuous improvement. Promote safe, culturally competent care for diverse adult and geriatric populations. Serve as a model of professionalism and compassion for patients, families, colleagues, and the community. Uphold all compliance, ethical standards, and education requirements as part of our organizational integrity. Minimum Requirements: Graduate degree in Nursing (MSN or related) or another graduate professional degree. Current licensure as a Registered Nurse (RN) in the state of Missouri. At least 5 years of nursing experience. Minimum of 5 years progressive leadership experience in a hospital or clinical setting. Demonstrated ability to think critically, lead effectively, and manage operations. Strong interpersonal, verbal, and written communication skills. Preferred Qualifications: Certification in a relevant specialty

Posted 3 days ago

Tax Senior Manager - Private Client Services-logo
Tax Senior Manager - Private Client Services
WeaverWoodland Hills, CA
The Weaver Experience Weaver is a full-service national accounting, advisory and consulting firm with opportunities for professionals in many different fields. We seek to bring a human element to the world of accounting, which includes creating a diverse, collaborative and entrepreneurial workplace culture. Our leaders truly care about the well-being of all our employees and encourage them to pursue their ambitions. While our business is based in numbers, our success is truly based on people. It's why we commit to supporting our people not just in their professional growth, but also in their ability to lead balanced, integrated lives. At the foundation of that commitment are our core values. Weaver's core values were created specifically to empower our people to deliver extraordinary service and be their best selves. Our goal is to balance high development with high performance in order to meet the long-term goals of each individual, team and our firm. Learn more about our services, industry experience and culture at weaver.com. Position Profile Weaver is looking for talented tax leaders at the Senior Manager level to join our growing firm! A Private Client Services Tax Senior Manager provides federal tax compliance and planning services to high-net-worth individual clients and privately-held businesses. A Tax Senior Manager works closely with firm leadership and plays a key role in business development and team development. The ideal candidate is a CPA with 7+ years of experience in federal tax compliance, planning and consulting at a public accounting firm. To be successful in this role, the following qualifications are required: Bachelor's degree in Accounting or related field CPA with 7+ years of experience in federal tax compliance, planning and consulting at a public accounting firm with a focus on high-net-worth individuals, privately owned business, investment partnerships, estates, and trusts Additionally, the following qualifications are preferred: Master's degree in Accounting or related field Technical knowledge sufficient to sell and execute engagements in multiple industries Proven ability to manage, mentor, and develop staff Strong relationship management and practice development skills Ability to attract and service new clients and expand services to existing clients Compensation and Benefits: At Weaver, our most valuable resource is our people. We take the time to evaluate our employees' wants and needs and invest our resources accordingly. A reasonable estimate of the compensation range for this position is $141,000 to $290,000 in the California, Maryland, New Jersey, and New York Metropolitan areas. Actual compensation will be based on a variety of factors including but not limited to experience, skills, certifications, and geographical location. In addition to compensation packages, Weaver offers competitive health benefits, such as medical, dental, vision, disability, life insurance, and a 401(k) plan. Further, we support our employees by offering flexible scheduled time off (STO), minimum of 56 hours of sick and safe leave, 11 holidays, and 2 scheduled recharge days! Learn more here - Weaver benefits. We also offer in-house CPE and learning opportunities through our internal Learning & Development department. Our multi-faceted internal learning program including technical improvement, practice development, management/leadership training, and whole-life growth. Our goal is to balance both high development with high performance to meet the long-term goals of each individual, team, and our firm. WeaverLEAD We are committed to investing in the strength of our team. That is why we have created an internal leadership coaching program to train leaders to support other leaders at every level of the organization. The goal of WeaverLEAD is to inspire the growth and development of our leaders by: Leaning into the experience of exploring new ideas for each individual's growth as a leader. Engaging the coaching mindset at work with new ways of thinking about challenges and opportunities. Adapting to the transformation that takes place as a result of participating in the program. Developing yourself and others with coaching competencies to create a firm-wide culture of coaching. People are our formula! At Weaver, we recognize that everyone brings different strengths, backgrounds, and working styles to our team. We cultivate a safe and inclusive work environment that celebrates each individual's unique qualities through visibility, progression, advocacy, and support. We are proudly an equal opportunity employer. What's next? Interested applicants should apply directly to the job posting. You may apply to multiple roles. Be sure to upload your most recent resume and ensure that it is attached to your application. By registering, you are only activating an account and creating a presence. Please apply directly to a position of interest. You will receive a confirmation email after completing an application for a role. After reviewing your application, a friendly Weaver Recruiter will contact you soon and walk you through the hiring process. Thank you for exploring a career with us. We look forward to meeting you! Currently, we are not accepting resume submissions from third-party staffing agencies for this role. This role is Employee Referral Program eligible. #LI-Hybrid

Posted 30+ days ago

Production Associate - Nutrition Services-St Elizabeth Hospital-logo
Production Associate - Nutrition Services-St Elizabeth Hospital
Mercy HealthYoungstown, OH
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 20 Work Shift: All Work Shifts (United States of America) Job Description Job Description Production Associate- St Elizabeth Youngstown Hospital THIS IS A COLLECTIVE BARGAINING UNIT POSITION Job Summary: The Food Service Associate is responsible for tasks related to patient meal service, including the timely assembly, final preparation and delivery of nutritionally appropriate and attractive meals. The Food Service Associate also practices appropriate food handling techniques and safety procedures while demonstrating excellent customer service skills on a consistent basis. Essential Functions: Assembles and serves meals according to diet orders, menus and patient/guest specific requirements Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with patients and guests Areas are restocked as needed to meet department demands Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines Ensures cooking and serving equipment is prewashed, washed and sanitized per department procedures Other duties as assigned Education: High School Degree or GED preferred Experience: No experience required; On-the-job training will be provided Previous Food Industry or Customer Service experience preferred Skills & Abilities: Able to write and understand written and oral communications Engage with staff and patients in a professional manner Basic math skills SHIFT/SCHEDULE Part Time- Scheduled for 20 Weekly Hours. Shift Time- This position works Day/Evening Shifts. This position will have scheduled shifts every other weekend. Mercy Health is an equal opportunity employer. Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more Benefits offerings vary according to employment status. Department: Food and Nutrition- St. Elizabeth It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours- Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

Posted 3 days ago

Senior Vice President, Head Of Creative Services-logo
Senior Vice President, Head Of Creative Services
Universal Music Group, Inc.New York, NY
We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. Famehouse, a division of UMG, is the preeminent leader in D2C solutions in music, defining & delivering the industry's best-in-class service to connect artists with their fans. Established & headquartered in Philly, Famehouse powers eCommerce for UMG's labels, artists, and Bravado, along with a select roster of 3rd party clients. Our success & culture is fueled by collaboration-both within FH and with our partners. We are passionate about the impact of eCommerce for artists, providing a full service solution to grow an artist's owned business including strategy, creative, storefront merchandising, fulfillment, customer service, technology, and more. How we LEAD: Famehouse is seeking a senior leader to spearhead the growth & innovation of our creative capabilities, in service to our artist & label partners. This SVP will be our driving force to define and deliver the industry's best creative agency services to connect artists with their fans, helping labels and their artists bring their vision to life through content & editorial, digital experiences, site & store design, marketing creative and more. This leader will also drive creative talent acquisition and development, fostering a culture of collaboration, innovation, and drive across our creative teams & beyond. Candidates must have a demonstrated ability to lead highly collaborative creative teams, to develop meaningful relationships with artist and label teams, and bring a passion for storytelling to the role. How you CREATE: Lead the Growth & Innovation of Famehouse's Creative Agency Services for Labels & Artists: Articulate a vision for the expansion of our creative offerings to artists & labels, and define the high-level roadmap to achieve that vision Ensure that vision excites the artist & label creative communities, driving innovation in D2C and broader creative agency offerings across editorial, digital, eComm, and more Champion creative innovation by exploring emerging technologies & cultural trends Guide each creative discipline & its leadership to establish and scale their capabilities aligned to artist & label needs (present & future) Build Strong Partnerships with Label & Artist Creative Teams: Lead high-level relationships with creative leaders across UMG labels & teams Understand label & artist creative needs and ambitions, translating that ambition into award-worthy work in service of artist & label goals Ensure our creative roadmap addresses evolving artist & label needs, feedback Represent FH creative in senior leadership channels & communication, presenting strong creative vision with clarity, passion, and commercial awareness Lead FH's Creative Organization & Talent Development: Mentor and inspire our high-performing team of creatives Identify & attract creative talent to our organization that adds to our capabilities and brings diverse expertise & experience to our team Foster a culture of creative discovery, collaboration, & growth across creative teams Nurture creative leadership members to empower our teams to deliver their best work Bring your VIBE: 10+ years of relevant experience in creative leadership roles in music, fashion & streetwear, or related field Experience leading editorial, site design, and digital creative projects required; experience with eCommerce for music or streetwear preferred Strong track record of building relationships with artists and/or label teams preferred; existing relationships with our partners is a major plus Outstanding creative leadership skills; proven ability to develop & motivate creative talent Proven ability to guide delivery of creative work at a high taste level Hands on experience in the creative process - from concepting through to design development and execution Natural ability to collaborate and serve the needs of labels and artists. Must be willing to set ego aside in order to deliver for our partners, artists, and their fans. Strong interpersonal skills and ability to develop strong relationships across the organization, from senior executive leadership to our own creative team members Degree in graphic design, visual communications, interactive design, or related discipline Perks Playlist: Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit Comprehensive medical, dental, vision, and FSA options, as well as: 100% coverage for out-patient mental health services Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year) A lifetime fertility support allowance of $30,000 to plan participants Student Loan Repayment Assistance and Tuition Reimbursement 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation Variety of ways to prioritize much-needed time away from work including: Flexible Paid Time Off (PTO) for exempt employees 3-weeks PTO for non-exempt employees 2-weeks paid Winter Break 10 Company Holidays (including Juneteenth and Wellbeing Day) Summer Fridays (between Memorial Day and Labor Day) Generous paid parental leave for every type of parent Check out our full overview of benefits on the Perks Playlist page of the career site. Disclaimer: This job description only provides an overview of job responsibilities that are subject to change. Universal Music Group is an Equal Opportunity Employer We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah. For more information, please click on the following links. E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish Job Category: Creative, Design & Production Salary Range: $289,00 - $479,270 The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.

Posted 5 days ago

Planet Fitness Inc. logo
Member Services Representative Weekends 5:30Am - 2Pm
Planet Fitness Inc.Overland, MO
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Job Description

Job Summary

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.

  • Handle all front desk related activities including:

  • Answer phones in a friendly manner and assist callers with a variety of questions.

  • Check members into the system.

  • New member sign-up.

  • Take prospective members on tours.

  • Facilitate needed updates to member's accounts.

  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

  • Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • CPR certification required.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

JOIN THE CLUB.

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.