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Managed Services - Financial Applications Director-logo
Managed Services - Financial Applications Director
PwCSacramento, CA
Industry/Sector Not Applicable Specialism Managed Services Management Level Director Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. Oversees all operational aspects of Client's JD Edwards (JDE) application & other financial applications. This includes maintaining overall staffing (onshore & offshore) across numerous applications/capabilities, financial management, client management, business development and Service Level Managemen The Opportunity As part of the Software and Product Innovation team you will oversee the successful delivery of managed services for a client's financial applications, promoting satisfaction and accomplishment of business objectives. As a Director you will set the strategic direction, lead business development efforts, and maintain impactful executive-level client relations while mentoring the upcoming generation of leaders. Responsibilities Manage the entire engagement lifecycle from scoping to completion Promote client satisfaction and alignment with business objectives Allocate resources effectively and mitigate potential risks Track financial performance and project outcomes What You Must Have Bachelor's Degree 10 years of experience What Sets You Apart Master's Degree in Business Administration/Management, Engineering and Business, Business Application Programming, Project & Business Management preferred Certification(s) Preferred: AWS, Azure, or GCP Specialized Certifications, or Project Management Professional (PMP) Demonstrating thought leadership in software development Excelling in client relationship management Managing engagement planning and operational delivery Identifying and addressing risks effectively Enhancing process improvement initiatives Managing stakeholder interactions successfully Possessing industry-specific knowledge Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $142,500 - $317,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 1 week ago

Managed Services - LLM And Agent Operations - Director-logo
Managed Services - LLM And Agent Operations - Director
PwCTampa, FL
Industry/Sector Not Applicable Specialism Managed Services Management Level Director Job Description & Summary At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth. Those in artificial intelligence and machine learning at PwC will focus on developing and implementing advanced AI and ML solutions to drive innovation and enhance business processes. Your work will involve designing and optimising algorithms, models, and systems to enable intelligent decision-making and automation. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Data and Analytics Engineering team you will set the strategic vision for AI/ML-powered managed services offerings. As a Director you will drive business growth by leading large-scale AI/ML and data engagements, promoting impactful client relations and fostering a culture of innovation. Responsibilities Nurture sturdy client relationships through impactful engagement Foster a culture of innovation within the team Work with cross-functional teams to enhance service offerings Identify market trends to capitalize on emerging opportunities Promote leading practices in data analytics and machine learning Mentor team members to cultivate their professional development What You Must Have Bachelor's Degree 12 years of experience What Sets You Apart Master's Degree in Computer Science, Engineering, Data Processing/Analytics/Science preferred Demonstrating thought leadership in AI/ML-powered services Leading large-scale AI/ML and data engagements Driving enterprise pursuits and crafting compelling proposals Developing and scaling AI/ML service capabilities Mentoring diverse, multidisciplinary teams Engaging C-level stakeholders for digital transformation Fostering a culture of innovation and improvement Proven familiarity with agentic AI frameworks and tools Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $142,500 - $317,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 1 week ago

Guest Services Agent -Starting $15 HR-logo
Guest Services Agent -Starting $15 HR
Stonebridge CompaniesIndiana, PA
City, State: Westfield, Indiana Pay starting at $15.00 per hour The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash drawer balancing. Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting. Know emergency procedures and how to respond. Never say a guest's room number out loud. Be knowledgeable of hotel promotions. Know room rate. Also know the amenities of the rooms so you can inform guests of what to expect in their rooms. Know physical makeup of building-exterior and interior. Know where the closest shopping, convenience store and gas station is. Complete daily reports, audits correspondences etc. as required by your shift. Keep lobby and office area clean at all times, Set wake-up calls as dictated by your shift. Prepare room status sheet for housekeeping and update housekeeping on rooms available to clean as guests checkout or leave for the day. Take and confirm credit cards for validity and acceptability. Lock and secure area if leaving the front desk, even if it is for a moment! Create incident reports for guest injuries / issues when required. Answer all calls within three (3) rings. All calls are to be answered in a "scripted" manner. Take and record reservations with accuracy. Confirm as requested. Resolve guest complaints. Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. Maintains high standards of personal appearance and grooming, which include compliance with the dress code. Performs any other duties as requested by supervisor. Rate starting at $15.00 Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high QUALITY of work: Demonstrates accuracy and thoroughness. Monitors own work to ensure quality. Provides the best possible service to clients and customers. Associate demonstrates acceptable PRODUCTIVITY standards Meets or exceeds productivity standards. Produces adequate volume of work efficiently in a specific time. Associate demonstrates excellent CUSTOMER SERVICE SKILLS Responds to requests for service and assistance. Demonstrates the desire and ability to provide high quality service to both internal and external customers. Solicits customer feedback to improve service. Associate demonstrates INITIATIVE Asks for and offers help when needed. Includes appropriate people in decision-making. Associate demonstrates ACCOUNTABILITY for their job performance Takes responsibility for own actions. Performs work with little or no supervision; works independently. Can be relied upon regarding task completion and follow up. EDUCATION AND EXPERIENCE REQUIREMENTS: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to speak English fluently. Ability to interpret and perform basic computer and POS system functions. WORK ENVIRONMENT: The work environment normally entails the following: Indoor work environment May be exposed to and use of cleaning chemicals throughout the shift Minimal to moderate noise levels consistent with hotel environment Top of Form PHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The physical activity normally entails the following attributes. Position is expected to: Stand more than 2/3 of the time Walk less than 1/3 of the time Sit less than 1/3 of the time Lift up to 15 lbs. Push / pull up to 10 pounds Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates. Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

Posted 30+ days ago

Controller, Client Accounting Services-Family Office-logo
Controller, Client Accounting Services-Family Office
Baker Tilly Virchow Krause, LLPHouston, TX
Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. Job Description: Responsibilities Are you interested in joining one of the fastest growing consulting and accounting firms in the country? Would you like the ability to join a highly dynamic team focused on providing exceptional client service in the areas of accounting and advisory? If yes, consider joining Baker Tilly (BT) as a Family Office Controller! Our Family Office practice provides accounting and consulting services to ultra-high net worth individuals and family clients. The services provided range from partnership accounting, financial reporting, cash management, and bill payment to advising on complex intergenerational wealth strategies and best practices. As one of the fastest growing firms in the nation, BT has the ability to offer you upward career trajectory, flexibility in how and where you get your work done and meaningful relationships with clients, teammates and leadership who truly care about you and your development. You will enjoy this role if you have: An extensive and diverse accounting background, including payroll and partnership accounting An understanding of professional services and client service Strong interpersonal skills with an approachable and professional demeanor Outstanding organizational skills Excellent verbal and written communication skills The ability to handle and respond to multiple client and department demands in a timely manner The ability to prioritize assignments and effectively manage their time The ability to thrive in a fast-paced and dynamic environment The ability to be a team player but be able to work independently Proven experience managing multiple team members, across multiple teams Proven ability to train, motivate and mentor staff. What you will do: You will be responsible for providing multiple clients with day-to-day accounting and administrative services, including but not limited to: Coordination of all accounting functions for high-net worth individuals/family clients and their investment entities Managing, motivating, and leading multiple staff across multiple teams on a daily basis Managing the operational, financial, and reporting aspects of each engagement Coordinating clients' accounts receivable, accounts payable and general ledger entries and maintenance Responsible for month-end and year-end close of financial statements, account reconciliations, general ledger analysis, and annual audits, where applicable Overseeing payroll for clients' employees as needed Developing, enforcing, and evaluating firm accounting policies and procedures in conjunction with clients' needs. Recommend process improvements. Managing client relationships on a day-to-day basis Responsible for managing any ad-hoc projects as needed Contributing to weekly management meetings to help drive the goals and objectives of the Firm and Practice. Qualifications Bachelor's degree in Business, Accounting, or Finance CPA and/or MBA preferred Public Accounting experience a plus Eight (8) plus years of progressively responsible experience in professional accounting functions, including 3 plus years as a Controller 4 plus years of professional services experience 5 plus years managing, leading, training, and motivating multiple staff Advanced knowledge of accounting principles related to classifying, recording, and summarizing data and making computations to compile financial records Excellent understanding of Generally Accepted Accounting Principles (GAAP) Strong background with fund, management company, and partnership accounting Knowledge of MS Office, including Word, Excel, PowerPoint and Outlook Experience in QuickBooks On-line (QBO) and/or Sage Intacct Strong project management and client service skills Experience working with high-net-worth individuals Tax experience/exposure preferred

Posted 4 weeks ago

Managed Services - LLM And Agent Operations - Senior Manager-logo
Managed Services - LLM And Agent Operations - Senior Manager
PwCCleveland, OH
Industry/Sector Not Applicable Specialism Managed Services Management Level Senior Manager Job Description & Summary At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth. Those in artificial intelligence and machine learning at PwC will focus on developing and implementing advanced AI and ML solutions to drive innovation and enhance business processes. Your work will involve designing and optimising algorithms, models, and systems to enable intelligent decision-making and automation. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Managed Services team you will lead the strategic vision for AI/ML-powered managed services offerings, including RAG pipelines and LLM-based solutions. As a Senior Manager, you will guide large-scale AI/ML and data engagements from design to steady-state managed services delivery, promoting operational excellence and fostering a culture of innovation. Responsibilities Work with cross-functional teams to enhance service offerings Analyze performance metrics to identify areas for enhancement Develop and implement leading practices for service delivery Mentor team members to build proficiency in AI/ML technologies What You Must Have Bachelor's Degree 10 years of experience What Sets You Apart Master's Degree in Computer Science, Engineering, Data Processing/Analytics/Science preferred Demonstrating strategic vision for AI/ML services Leading large-scale AI/ML and data engagements Driving enterprise pursuits and crafting compelling proposals Developing and scaling AI/ML service capabilities Overseeing quality assurance and risk management Engaging C-level stakeholders for digital transformation Proven experience in operationalizing AI and governance Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $103,500 - $233,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 1 week ago

Sr. Manager - IT End User Services-logo
Sr. Manager - IT End User Services
GenesysDurham, NC
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. An exciting opportunity has arisen for a Sr. IT Services Manager to become part of our existing Global Services Management team. We are looking for an experienced, dynamic & confident IT Services Manger who thrives in the fast-paced world of IT, who wants to take the ownership & accountability of solving technical challenges. Eager to supervise and coordinate incident management, utilize knowledge accumulated from partnering with Service Management team. The role will be in-office, and can be based out of our Menlo Park or Durham locations, and reports directly to the Global Director of IT Services, AV & Services Desk. The Successful Candidate will be responsible for leading a team of employees who are based throughout Genesys offices in North America and LATAM. Key success factors for this position are ability to partner and coordinate with other key IT functional leaders, closely monitor and report support KPI's. Engage with Genesys employees and key business stakeholders for support related matters and align support operations with the priorities of the business. Sr. IT Services Manager will strive to expand the efficiency and capability of out enterprise IT client computing ecosystem through continuous process improvements, automation and AI. Proactive & accountability mindset with excellent communication skills. JOB DUTIES & RESPONSIBILITIES Manages IT team members, allocating responsibilities and work, and delegating responsibilities as appropriate. To ensure that IT services desk support and training are delivered to the highest possible standards across North America and LATAM regions. Measured by excellent satisfaction levels across the business stakeholders and to act as the senior escalation point of IT support issues. Partners with peer domestic and internationally located IT managers to ensure operational conformance with global IT Services policies and procedures and aligns operations with IT Security compliance policies. Owns service and support related escalations and provides customer focused support for complex issues and requests. Sets performance targets, and monitors progress against agreed quality and performance criteria. Implement IT services strategy in line with IT requirements of the winder business initiatives. Develops and enforces request handling and escalation policies and procedures following ITAM and ITSM best practices. Operational management of all monitoring, maintenance, deployment and support of end user points, services, network appliances, telephony and applications. Managing IT for 9 Genesys offices throughout North America and LATAM Region. San Francisco, Toronto, Indy, Sao Paulo, Mexico, Durham, Boston, Chile some of the examples of offices in North America and LATAM. Manage 3rd party contracts to ensure services levels are in line with the business strategic aims. Manages the process of onboarding / off-boarding of employees on corporate systems and the timely delivery of IT support services. Operate as a key interface between the business and the IT team/ 3rd parties to ensure the required hardware/software is in place to support the business growth. Ownership and delivery of IT related deliverables in all future change plans. Manage/Develop the IT team driving a high performing and results driven culture Assists with budget preparation, forecasting, and managing CapEx and OpEx spending to budget targets. Performs data analytics, planning, and reporting for operational activities and projects. Experience with SOX, cyber essential, compliance and the ability to support annual audit exercises. JOB REQUIREMENTS & QUALIFICATIONS Ability to work on-site in our Genesys Menlo Park or Durham office. Outstanding customer service skills and strong team orientation. Strong problem-solving skills and the ability to adapt to a fast-paced, dynamic environment, highly organized, efficient and up to date with latest technologies. Excellent communication skills, both spoken and written to interface with and influence all levels in the business. Proven track record managing end-user support delivery in a global environment. Delivering change and managing delivery and technical risk to ensure successful outcomes. Deep level experience working with Service Desk operation, ticket workflows, automation, triage, and performance metrics. Solid experience with ServiceNow or equivalent ITSM and ITAM tools. Strong experience in service management including P1 incident, escalation and change management. Ability to solve complex technical and business problems and collaborate with others to achieve positive outcomes. Able to work effectively and independently under deadlines. Outstanding leadership qualities - Teamwork, Mentoring, Development and Motivational. 7+ years IT end-user support experience required. 5+ years in desktop hardware and software administration, audio/visual, and end-point management technologies (e.g., Windows 11, OSX Ventura, IOS, Linux, Android, JAMF, Intune, Tanium, Crestron). 3+ years of experience with the direct supervision of employees, contractors, or vendors. Experience in desktop imaging/deployment, automated software distribution and supporting enterprise-wide upgrades and rollouts. In-Depth knowledge of end user computing and awareness of latest industry trends. Familiarity with Information Technology Infrastructure Library (ITIL). Bachelor's degree in Computer Science or Information Systems. Travels domestically or internationally as needed. Flexibility to work outside office hours as and when required. Process driven and ability to understand the complete project life-cycle including creating and updating all relevant documentation for IT & support teams. Strong analytical problem-solving skills with ability to draw conclusions methodically and logically. Able to plan and execute effective strategies that have led to measurable business growth. Able to negotiate, demand and priorities with stakeholders. Experience of devising and managing delivery of a program & training activities to ensure continuous learning improvement. A proactive self-starter who will actively seek out innovative opportunities to deliver value, whilst ensuring alignment to the overall IT strategy and priorities. Able to work closely with senior (executive level) business stakeholders, demonstrating the gravitas and presence to inspire confidence and influence actions. Preferred Knowledge and experience Certified ITIL foundation V4 or above ServiceNow Experience Up to date with the newest trends, tools and strategies as it relates to managing a lobal services desk. Experience with customer Self-services portals, self-help, automated chat-bots, live chat. Experience of Agile fundamental principles and PMO #LI-AR1 Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $120,700.00 - $224,300.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments More details about our company benefits can be found at the following link: https://mygenesysbenefits.com If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting. This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Posted 2 weeks ago

Manager, Supportive Care Services (Full-Time, Exempt)-logo
Manager, Supportive Care Services (Full-Time, Exempt)
Enloe Medical CenterChico, CA
ECC Admin Cancer Center Exempt Compensation range: $33.90 - $55.06 Your rate of pay will be based on applicable experience Shift: Days Shift length: 8 Hours Days off: Fixed If fixed, days off: Saturday & Sunday Hours per pay period: 80 POSITION SUMMARY: The Manager, Supportive Care Services, under the direction of the Senior Director, Cancer Center, is responsible for the development, coordination, and operational oversight of supportive care services offered at the Cancer Center. The Manager is responsible for conducting assignments in a manner to assure success in financial management, human resources management, leadership, quality, and operational management objectives. The Manager participates in program development and performance improvement to create a supportive care program that is successful and sustainable. The Manager participates in planning, budget, and assists with the financial evaluation of the programs they oversee. The Manager focuses on improving the patient experience and plays a pivotal part in enhancing the comprehensive care and well-being of individuals affected by cancer through educational initiatives, emotional support, and oncology related resources. The Manager will collaborate with local agencies such as the American Cancer Society, to ensure that patients, families, and caregivers have access to a wide range of resources, Additionally, the Manager supports volunteer services at the Cancer Center, ensuring that all activities conducted at the Center align with the core values of Enloe Health and uphold quality care. The manager ensures that supportive care services meet the standards set by the American College of Surgeons Commission on Cancer (ACOS-CoC). Strong interpersonal and communication skills along with the ability to manage multiple tasks efficiently are essential for this role. The manager will work closely and extensively with the diverse group of internal and external stakeholders to build awareness and support for the Cancer Center and its services. This position is integral to fostering a positive impact on the community and participates in outreach activities that promote health and wellness. Additionally, the manager will work closely with the Enloe Health Foundation to ensure donor support is sufficient to sustain supportive services without interruption. The Manager consistently demonstrates leadership, compassion, and a commitment to excellence in patient care, serving as a role model to other employees within the organization. EDUCATION / TRAINING / EXPERIENCE: Minimum: Bachelor's degree in healthcare, business, marketing, communications, or a similar business discipline or related field. Experience working in a healthcare setting, community outreach and/or event coordination. Two years of experience that demonstrates strong communication, and organization skills. Recent experience using Microsoft Word, Excel, Outlook, Power Point, (Microsoft Office Suite) and computer skills for a variety of functions. Desired: Previous experience in program development, project management, fundraising or other related skills. Previously developed a Supportive Services program (preferably one that is sustainable and/or depends on donations and grant funding. MBA or related field. Knowledge of Enloe Health Cancer Center services. Knowledge of Electronic Health Record - Epic SKILLS / KNOWLEDGE / ABILITIES: Must have the skills to consolidate services and manage a number of different service lines. Proficient in using Microsoft Word, Excel, Outlook, Power Point (Microsoft Office Suite) computer skills for a variety of management functions. Must be able to work independently to prioritize and manage multiple activities in a fast-paced environment. The position requires exceptional written and verbal communication skills, facilitating events, developing consensus among key groups, customer service and maintaining strong working relationship with among key stakeholders. Strategic, organizational, and multi-taking skills are essential. Ability to meet deadlines both financial and time related. Must exhibit emotional intelligence and consistently show sensitivity for the patient and family while maintaining strict confidentiality. Self-motivated, flexible, and able to collaborate well with multidisciplinary teams. Must be able to fulfill the essential functions of the position. Will be required to collect and report data for community benefit and donor impact reports. Must be a strategic-thinker and collaborative team-player, while demonstrating compassionate communication. Cultivate and maintain strong working relationships with organizational partners such as the ACS, donors and supportive therapy providers. Ensure the smooth and proper functioning of current programs while overseeing the development of program delivery with a focus of serving the north state. Suggest innovative plans and processes to improve program functions. Seek out new and creative program ideas to implement. Attend Cancer Center Patient and Family Advisory Committee (PFAC) meetings. Develop and implement programs that directly supports patients and families. Assist with coordination and implementation of support groups. Assist with and attend community and outreach events. Analyze program results and present findings to management. Must be a self-starter with a passion for helping others and a commitment to creating an environment of compassion and support. Enloe offers a comprehensive and competitive benefits program to all eligible employees, including medical, vision, RX and dental group insurance, retirement with employer match, paid time off (PTO), and an employee assistance program. Please visit the employee benefits page www.enloe.org/benefits to get more in-depth benefits and coverage information or email recruiter@enloe.org to receive a full summary of our benefits.

Posted 1 week ago

Financial Services Tax - Real Estate Senior Associate-logo
Financial Services Tax - Real Estate Senior Associate
PwCMiami, FL
Industry/Sector Asset and Wealth Management Specialism Industry Tax Practice Management Level Senior Associate Job Description & Summary A career in our Financial Services Tax practice, within Corporate Tax services, will provide you with the opportunity to help our clients meet their tax obligations while managing the impact tax has on their business. You'll advise clients on their local and overseas tax affairs, while acting as a strategic consultant related to business analysis, managing working capital, and profit sharing for partners. You'll also help organisations understand the pricing implications of goods and services between related parties, as well as providing advice on tax implications of deals. Our team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions. You'll help our clients with their tax structuring while helping to address the challenges of the continuously changing tax world, both locally and globally. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self awareness, personal strengths and address development areas. Delegate to others to provide stretch opportunities, coaching them to deliver results. Demonstrate critical thinking and the ability to bring order to unstructured problems. Use a broad range of tools and techniques to extract insights from current industry or sector trends. Review your work and that of others for quality, accuracy and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm's code of ethics and business conduct. The Opportunity As part of the Financial Services Tax team you shall provide benefit through digitization, automation and increased efficiencies. As a Senior Associate you shall analyze complex problems, mentor others, and maintain rigorous standards. You shall focus on building client relationships and developing a deeper understanding of the business context, navigating increasingly complex situations, and growing your personal brand and technical proficiency. Responsibilities Drive impact through digitization and automation Address complex tax-related challenges Mentor and support junior colleagues Establish and maintain client relationships Develop a thorough understanding of business contexts Manage and navigate complex tax scenarios Enhance personal brand and technical knowledge Uphold exceptional professional and technical standards What You Must Have Bachelor's Degree in Accounting 2 years of experience Job seekers need to demonstrate the minimum requirements are met for CPA licensure per respective state regulations What Sets You Apart Innovating through new and existing technologies Experimenting with digitization solutions Working with large, complex data sets Building models and leveraging data visualization tools Exposure to pricing and client worth Reviewing contracts and finding new pricing options CPA or commitment to pass CPA exam before promotion to Manager and thereafter obtain CPA licensure, or Member of the Bar Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $83,000 - $208,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 1 week ago

Janitorial Services Technician - 1St Shift-logo
Janitorial Services Technician - 1St Shift
Gibraltar Industries IncNorth Baltimore, OH
Schedule: Monday through Friday, 5:00 AM - 1:00 PM The Opportunity Founded in 1890, The D.S. Brown Company, a Gibraltar Industries Company, is a world-wide leader and supplier of engineered products to the bridge and highway industry. Headquartered in North Baltimore, Ohio, the Company actively sells to bridge and pavement contractors, specialty subcontractors, and construction product distributors. The D.S. Brown Company prides itself on its quality workforce and its reputable products. Check us out at www.dsbrown.com and become part of our awesome team! The Janitorial Services Technician is responsible for maintaining a clean and healthy facility, including performing light maintenance. Who we're looking for All your life, you've been a thinker - a practical innovator with rolled-up sleeves, a strong sense of purpose and healthy dose of optimist in you. A maker who gets things done. If you dream of using technology to make a difference in the world, we want you with us. At Gibraltar, we're solving big problems and pushing the boundaries of what's possible, changing lives with smarter products and services in infrastructure, ag tech, renewable energy and residential products that will shape a better future for people and the planet. So we're looking for more than great talent, we're looking for good people with a unique point of view - creators ready to tackle our most important challenges. If you thrive in a collaborative and inclusive culture, working side by side with talented teammates or hand in hand with customers and communities to solve real-world technology problems, we want to hear from you. What you'll do Performs general cleaning and janitorial duties in the common areas of the building Completes minor repairs and light maintenance such as replacing light fixtures or unclogging pipes Documentation of routine inspections Notify management of occurring deficiencies or needs for repairs Assists in cleaning and sanitizing restrooms and cafeteria. Performs grounds maintenance such as but not limited to cleaning snow from sidewalks Ensures heating and cooling systems are operational Maintains a neat and orderly janitors' room; ensures cleaning and maintenance supplies are stocked Assists in examining the facility for safety hazards, reporting any safety observations to the EHS Leader Performs other related duties as assigned What we need Knowledge of the Safety Data Sheet (SDS), and proper use of various cleaning and sanitizing solutions Ability to perform basic repairs and operate tools or equipment used in routine maintenance Ability to keep the facility clean and orderly Detail-oriented and thorough Integrity and ability to work independently Education and Experience High school diploma or equivalent required Proven working experience as a Janitor or Custodian Physical Requirements Prolonged periods standing Must be able to bend, stoop, climb, reach, and lift up to 50 pounds at a time What we offer Health & Welfare Medical, dental, and vision insurance plans for employees and dependents Health care & dependent flexible spending plans Free Life and AD&D coverage with supplemental coverage options Employee assistance programs focused on mental health Financial Wellbeing Competitive compensation Bonus opportunities Generous 401(k) plan Flexibility & Time Off Paid time off, including vacation, bereavement, jury duty, sick leave, disability, holidays. Community & Personal Development Donation matching and time off to volunteer Educational reimbursement About Us Gibraltar is a leading manufacturer and supplier of products and services for North American ag tech, renewable energy, residential, and infrastructure markets. By building solutions that make life better for people and the planet, Gibraltar advances the art and science of engineering, science and technology to shape the future of comfortable living, sustainable power, and productive growing. Guided by an inclusive, values-driven culture that celebrates and rewards different perspectives, we work together to create lasting positive impact on everyone our business touches. To learn more about what makes us #GibraltarProud, visit our website: www.gibraltar1.com Gibraltar is an Equal Opportunity Employer; and considers applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. In addition, Gibraltar will provide reasonable accommodations for qualified individuals with disabilities.

Posted 30+ days ago

Overnight Member Services Representative-logo
Overnight Member Services Representative
Planet Fitness Inc.Vista, CA
Job Summary The Overnight Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day's shift for that business day as well as creating an accurate bank deposit. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Close shift for that business day. Create a bank deposit for next day. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Ability to work 3rd shift (overnights). Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. Compensation: $16.50 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 30+ days ago

Human Services Professional - Specialized - Family Centered Treatment Program-logo
Human Services Professional - Specialized - Family Centered Treatment Program
Lutheran Social Services Of Wisconsin And Upper Michigan IncBaraboo, WI
Join Our Team as a Human Services Professional! Lutheran Social Services of WI and Upper MI (LSS) is on the lookout for a dedicated and passionate Human Services Professional to join our Family Centered Treatment (FCT) team! If you're driven by the desire to make a real difference in the lives of at-risk children and their families, this full-time, benefit-eligible position could be your next career move. About the Family Centered Treatment Team The FCT team is a fully implemented and homebased evidenced based trauma treatment model used to stabilize or reunify families. Our goal is to help families identify practical solutions to solve problems to keep them together in the community and to treat inter-generational trauma. Our core belief is that recipients are great people with tremendous internal strengths and resources. As a Human Services Professional with FCT you will: Deliver professional human services to individuals, families, and groups in various settings (home, school, office, community). Work within the evidenced-based framework of FCT and the four phase of treatment-Joining and Assessment, Restructuring, Valuing Change, and Generalization. Support families in areas such as behavior and communication, community inclusion, wellness, emotional support, stress management, and parenting. Develop and enhance individual skills, including daily living skills and community engagement. Offer psychoeducation on mental health, substance use, and parenting. Collaborate with clients, service teams, and clinical supervisors to determine effective interventions. Maintain accurate and timely documentation in accordance with LSS standards. Essential Skills and Qualifications Education: Bachelor's degree in a relevant human services field such as Social Work, Psychology, Counseling, Criminal Justice, or related areas. Experience: Demonstrated knowledge and experience in human behavior, social interactions, and counseling principles. Licenses: Valid driver's license, and reliable transportation are required. Computer Skills: Basic computer knowledge and application required. LSS uses Microsoft Office applications. Additional application training provided. Perks and Benefits Public Service Loan Forgiveness (PSLF): Eligible for loan forgiveness after 10 years of on-time payments through an income-based repayment plan. Clinical Supervision Health Insurance: Comprehensive medical, dental, and vision insurance. Financial Benefits: Flex Spending Accounts, 403B contributions, annual raises, and mileage reimbursement. Paid Time Off: Generous PTO and 10 paid holidays. Professional Development: Opportunities for in-service training, staff meetings, and professional seminars. Employee Assistance Program: Support for personal and professional challenges. Service Awards and Recognition: Celebrating your dedication and achievements. Work Environment and Physical Demands Hybrid-Remote Position Flexible Schedule: Work a schedule that includes evening and/or weekend hours to meet client needs. Travel and Community Engagement Requirements: Travel within the community to provide services in various locations (home, school, office). Physical Activity: Frequent bending, stooping, climbing stairs, and kneeling may be required. Why Join LSS? At Lutheran Social Services, we believe in empowering our employees to succeed and grow. We offer a supportive and collaborative work environment where your contributions truly matter. By joining our team, you'll be part of a mission-driven organization committed to ensuring that no one is excluded from our communities, and everyone has what they need to live independently and thrive. If you're ready to take the next step in your career and make a difference, we want to hear from you! Apply today to become part of the Lutheran Social Services team and help us support at-risk children and their families. Take this opportunity to make a real difference in your community. Apply now and be a part of something bigger with Lutheran Social Services of WI and Upper MI! LSS is an Equal Opportunity Employer (EOE).

Posted 30+ days ago

Member Services Representative-logo
Member Services Representative
Planet Fitness Inc.Redding, CA
Replies within 24 hours Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 4 weeks ago

On-Call PRN Clinical Supervisor - Response Services-logo
On-Call PRN Clinical Supervisor - Response Services
NeuroFlowPhiladelphia, PA
What We Do: NeuroFlow is a digital health company combining workflow automation, engagement tools, and applied AI to promote behavioral health integration in all care settings. NeuroFlow's suite of HIPAA-compliant, cloud-based tools simplify remote patient monitoring, improve risk stratification, and facilitate collaborative care. With NeuroFlow, care teams can finally bridge the gap between behavioral and physical health to improve outcomes and reduce the cost of care. How We Do It: The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where "no" or "can't" is too often the default. We have an 'own the whole product' mentality and teamwork is pivotal to our success - open and frequent communication within and across departments is not only encouraged but expected. NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact for care teams and users across the country. How You Will Help: We're looking for a mental health on-call PRN clinical supervisor with a background in delivering crisis mental health services. You will manage direct patient services using innovative technology while also ensuring adherence to the highest quality service delivery of your team of direct reports. Responsibilities: On-Call PRN Clinical Supervisors must demonstrate the ability to: 80% - Manage risk by developing and overseeing emergency and crisis support processes: Consult and provide direction to staff in their provision of services to individuals in crisis and complex cases. Be available for immediate support during assigned and on-call hours for staff who are supporting individuals in crisis Be available to cover Response Services for staff performing a suicide assessment Identify areas for workflow improvement and work collaboratively to improve service delivery. 20% - Ensure adherence to the highest quality service delivery: Review SAFE-T Assessments, risk levels, interventions, and notes for more acute individuals Work collaboratively with coordinators, individuals, and referral partners to ensure a smooth referral and communication process. Monitor communication and outreach documentation to ensure that staff are identifying appropriate immediate and longitudinal needs of patients. Monitor shift handoffs, communication between coordinators, and expected duties throughout the shift. This position requires on-call coverage that can include weekdays, weekends and holidays. The hours for this position are between 9am - 8pm ET. Shifts include 9am-2:30pm, 2:30pm-8pm, 9am-5pm, and/or 9am-8pm depending on need. About You: You have at least a Master's degree in psychology, nursing, social work, or related field You have a independent clinical license (LISW/LCSW/LMSW, LPCC, LMFT) You have 5+ years of behavioral health experience You have experience with adolescents (preferred) You are professional and organized in both written and verbal communication You can build rapport easily and provide support virtually with individuals who are experiencing mental health challenges. You are passionate about using technology and innovation to improve access to behavioral health services You have strong insight and judgment, and the ability to make quick and clinically accurate decisions for best practice This role pays at an hourly rate of $10 with an additional $50 for each coverage or consultation needed during the shift (i.e., Flic button notification for coverage or emergency situation). On-Call PRN Clinical Supervisors are expected to cover at least 2 holidays per year and 2 weekend shifts a month.

Posted 1 week ago

Services & Lifecycle Support Engineer-logo
Services & Lifecycle Support Engineer
Broadcom CorporationPromontory D, CA
Please Note: If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) If you already have a Candidate Account, please Sign-In before you apply. Job Description: The Elevator Pitch: Why will you enjoy this new opportunity? Broadcom is seeking a principal Services & Lifecycle Support Engineer to develop our next generation of modern private cloud service and support offerings for our most strategic customers. If you enjoy building technology-centric offers and delivery assets to drive high impact, high consistency consulting and lifecycle support to customers adopting private cloud and modern applications infrastructure, read on. VMware Cloud Foundation (VCF) is the world's leading modern private cloud infrastructure platform, providing a secure and resilient solution to developers and IT organizations globally. Our VCF Services and Lifecycle Support Engineering organization is charged with building and scaling a focused portfolio of cloud and modern applications consulting services in addition to Technical Adoption Manager lifecycle support. You will be joining a group of driven, customer-obsessed technologists helping customers realize the full potential of VCF with VMware Validated Solutions and VMware Validated Designs. Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing? As a Services & Lifecycle Support Engineer, you will gather regional market requirements, develop technical solutions, and enable the ultimate success of our practitioners and Expert Advantage Partners worldwide. Your success will be measured through the lens of impact on customer value realization and consumption growth resulting from launching and scaling execution of high quality offers and engagement delivery materials for your assigned area. You will: Identify and quantify opportunities to drive core consumption growth Develop and execute a technology services and lifecycle support roadmap for offerings and programs to accelerate customer consumption, adoption, and value realization Continuously measure and improve performance and customer consumption impact of technical assets for central and regional services and lifecycle support delivery teams You will execute this role with a high degree of focus on technical innovation and accountability to the success of Broadcom's VCF Division objectives. The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis? You will require a strong mix of business and technical acumen in this role, operating with a cross-functional mindset that considers both Division and regional objectives in driving growth. Experience with consumption-oriented software businesses and applications development may be helpful. Critical thinking and problem solving skills will be applied throughout the service and lifecycle support development process and program execution phases of your work. You will be directly accountable for producing high quality VMware Cloud Foundation modern private cloud and application infrastructure services and lifecycle support offerings and assets, which may include standardized scoping, resourcing, proposal and engagement delivery materials, technical enablement resources, and best practice documentation. In addition, you will partner closely with product and services engineering and solution architecture as well as product and services marketing, program management, delivery leadership and practitioners to achieve expected impacts for our customers and our business. What is the leadership like for this role? What is the structure and culture of the team like? At Broadcom, we operate with a strong focus on technology innovation and accountability to our shareholders and each other. We value and reward exceptional growth and operate with a lean approach of continuous improvement in our performance. Broadcom also values in-person collaboration to unlock the full potential of our teams in offices around the world. The manager for this position has over 25 years of technical and commercial leadership experience building innovative high tech and clean-tech businesses across software, hardware, and services. He is seeking strong analytical, problem solving, and collaboration skills from a self-starter with an ownership mindset who enjoys operating in a fast-paced, technology-led growth environment. Requirements: Bachelor's degree and 12+ years of related experience or Masters degree and 10+ years of experience preferred, or equivalent experience. Additional Job Description: Compensation and Benefits The annual base salary range for this position is $103,000 - $182,000 This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements. Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence. Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law. If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

Posted 30+ days ago

Clinic Services Assistant (Bethesda Family Clinic)-logo
Clinic Services Assistant (Bethesda Family Clinic)
University of Minnesota PhysiciansSaint Paul, MN
Why M Physicians? M Health Fairview Clinic - Bethesda is a conveniently located neighborhood clinic in St. Paul on Rice Street that offers comprehensive care for your entire family, through all stages of life. We make everyday care for kids and adults easy, from annual checkups, vaccinations, and sports physicals to treatment for common illnesses, mental health care, women's health care, and more. For extra convenience, we offer imaging and onsite lab services for diagnostic testing or health screening. In addition to our primary care, we are a Certified Health Care Home and provide enhanced care coordination services. We have a Legal Aid Attorney on site and a partnership with the Center for Victims of Torture. Our International Travel Medicine program provides immunizations, medications, and advice to ensure your international trip is safe and enjoyable. Clinic Services Assistant Overview Key responsibilities include but are not limited to: Responsible for patient registration and monitoring the clinic lobby Checks-in patients for clinic services according to scripts and clinic process Completes registration process, prints labels and prepares new patient registration as requested Requests/obtains/sends medical records and diagnostic test results for patient visit to scheduled provider office Minimum Qualifications: 1+ years clerical experience in a medical or customer service setting Previous computer entry experience with ability to learn new applications and work processes Knowledge of basic medical terminology and keyboarding skills Knowledge of environment of care and infection control policies Location: 580 Rice St, St Paul, MN 55103 Hours: 1.0 FTE,40 hours a week Benefits: This is a fully benefit eligible position: Competitive wages, Healthcare (including vision & dental), 401K, parking & tuition assistance and more! Compensation: 20.00 - 29.00 USD Hourly At M Physicians we believe in pay transparency and equity. The compensation for each position is based on experience, skills, qualifications, and other role-specific considerations. Our total compensation is designed to support your well-being, career growth, and work-life balance. University of Minnesota Physicians (M Physicians), a non-profit organization headquartered in Minneapolis, seeks motivated individuals for both clinical and non-clinical roles to drive innovation in health and medicine. Our inclusive culture offers competitive salaries, excellent benefits, and the opportunity for career development in the exciting field of health care to over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff across Minnesota and beyond. Join us on a mission to advance medicine. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Posted 1 week ago

2Nd Assistant Engineer - Seaward Services - Guam-logo
2Nd Assistant Engineer - Seaward Services - Guam
Alcatraz CruisesBaltimore, MD
Salary: $560.72 / day Seaward Services is seeking a Second Assistant Engineer for our USNS Guam operation. About You: This person will be adaptable, dynamic, and embody Hornblower's RESPECT Service System. About the Opportunity: The Second Assistant Engineer is responsible for upkeep and maintenance of the vessels' engineering plant as well as supervision of engineering department members. Candidates with existing Security Clearance and government vessel training are preferred. Essential Duties & Responsibilities: Maintenance and operation of vessel systems within legal requirements of USCG, FCC and other pertinent regulatory agencies. Participate in the safe operation of the vessel as required within USCG regulations. Report any problems to the Chief Engineer immediately. Understudy the Chief Engineer and be able to act in his absence. Perform all duties and responsibilities normally expected of a vessel's Second Assistant Engineer. Operate the vessel appropriate to the parameters of the IMO-HSC. Perform daily/weekly/monthly preventative maintenance as per maintenance schedule. Properly stock and inventory the vessel's spare parts. Properly process and pump sewage and oily water tanks when needed. Assist shore technicians as needed. Maintain daily logs. Make emergency repairs when needed. Maintain a safe and clean engine room. Train new engineers as required. Ensure that performance and behavior of engineers meets legal and professional requirements. Conduct drills with Marine and Non-marine crew as directed by the Master or with engineering crew. The majority of work is performed in a Marine environment in both indoor and outdoor conditions with exposure to various temperatures and weather conditions, along with moderate to loud noise levels. The Marine operation is subject to varying levels of motion, movement, and vibration. The Second Assistant Engineer both lives and works onboard a vessel, on a rotational basis, generally for 56 Days on - 56 Days off (+). Additional job duties as assigned. Requirements & Qualifications: High School Diploma or Equivalent required. Bachelor's degree preferred from maritime academy, or in related field, or equivalent experience. Second Assistant Engineer Unlimited Horsepower USCG License. STCW 95 Certificate A valid Transportation Workers Identification Credential (TWIC) Have and maintain a valid U.S. Passport. Computer literacy in Microsoft office software. Ability to use independent judgment and discretion to develop and execute innovative solutions to engineering problems. Possess and demonstrate superior mechanical, electrical, hydraulic, electronic, and other skills exercised in engineering management of a large motor vessel. Demonstrate appropriate management and administrative skills. Utilize proven training and mentoring techniques. Possess a thorough understanding of all-pertinent regulations and laws. Communicate clearly and effectively both orally and in writing. Logically and independently plan, organize, and complete work assignments. Demonstrate well-developed inter-personal skills. Set and achieve high standards of performance. Demonstrate initiative and be able to make progress on multiple assignments under time constraints. Possess excellent analytical, problem-solving, critical thinking and decision-making skills Five years' experience as Marine Engineer demonstrating the ability to handle increasing levels of responsibility. High Speed passenger vessel experience preferred. Water Jet Experience preferred. Specific training and experience in management of major on-board systems by type and brand. Excellent career record in the marine industry. Maintain compliance with USCG physical standards. Ability to stand and walk on nearly a constant basis; ability to work long hours each day. Ability to bend, rotate and reach frequently. Ability to carry, push/pull and/or lift materials weighing upwards of 50 lbs. Ascending/descending stairs or ladders safely. Ability to manipulate/handle/grip materials required to perform job. Ability to maneuver through/in/around small and/or confined areas within the vessel. Must be able to maintain both static and dynamic standing balance to complete various duties associated with job. Must be capable of performing emergency duties as listed in the vessel's station bill. Successful completion of in-house IMO-HSC Type Rating Program. Be able to acquire and maintain a Secret Clearance. Accept Immunizations as required by Contract due to area of operation and/or nature of work. Participate in Seawards Services, Inc. (SSI), Military Sealift Command (MSC), Safety, Seamanship and other training or meetings as required. About Us: Hornblower's passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. The RESPECT Service System embodies Hornblower's mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader. Hornblower is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, Hornblower participates in the E-Verify program in certain locations. #priority-acq

Posted 3 weeks ago

Dispatcher - Rental Services-logo
Dispatcher - Rental Services
MacallisterGreensburg, IN
Join Our Team at MacAllister Machinery: At MacAllister Machinery, we provide top-quality service and repair for equipment rentals. We are currently seeking a detail oriented and organized Dispatcher to join our team! You will have the opportunity to showcase your expertise and make a significant impact on our customers' success. Why Join MacAllister Machinery: Positive and Inclusive Environment: Be part of a positive and inclusive work environment that fosters growth and development. Supportive Team: Join a team that values collaboration and support, creating a rewarding workplace. Access to Resources and Training: Enjoy access to excellent resources and training, empowering you to enhance your skills. Competitive Compensation: Highlight any competitive salary or benefits package offered. Professional Development: Mentor opportunities for continuous learning and career growth within the company. Stability: MacAllister has been in business since 1945! Primary duties of the position include but are not limited to: manage the daily delivery and pickup of machines to and from customers as well as utilizing the company owned delivery fleet and using other vendors as needed to give on-time service to our customers. This includes the daily operation of the people and management thereof. The position also has the responsibility to manage the service of company-owned delivery fleet and the proper specification of this equipment. Responsibilities Responsible for scheduling machine deliveries, pickups, and inter-company transfers. Responsible for ensuring store-to-store transfers have corresponding paperwork and are accurate. Communicate with truck drivers to ensure highest customer satisfaction with regards to on-time deliveries, drop & pickup points, equipment needs, etc. Responsible for adhering to pickup guidelines. Responsible for coordinating with customers on machine security if pickups are not going to be met in a timely manner. Ensures load maximization and route efficiency. Maintains communication lines between all rental branches, customers, sales, and service. Ensures operational vehicles' safety by scheduling PM services, as well as tracking annual and daily inspections. Maintains drivers' fuel logs and forwards to manager. Assures machine supply commensurate with order. Manage drivers' daily start/finish times to ensure maximum efficiency, meeting customer satisfaction and all DOT requirements. Maintains DOT standards; files and requests State hauling permits as necessary for the location of the delivery. Responsible for monitoring all driver paperwork; daily inspection logs, rental contracts updated & signed, condition reports filled out and signed. Identifies internal and external safety training needs and may conduct or coordinate training if needed. Evaluates on-hand inventory with respect to market demand. Manages substituted and re-rented units. Serves as a back-up Inside Sales/Rental Counter person when volume is high to ensure customer satisfaction. Assists outside sales with quoting and proper filing of all documentation. Identifies and passes sales leads to appropriate person/department. Supervises and manages drivers and yard workers. Supervises, directs, motivates, and provides leadership for all departmental staff. This includes hiring, performance evaluations, assessing skills and competencies, administering policy and procedures, as it relates to the staff, coaching, mentoring, and training to assure employee satisfaction and retention. Serves as a mentor to others in the branch. Qualifications Knowledge, skills, and abilities typically acquired through a high school education with technical training. Minimum of 3 years' experience. High school equivalency math skills required. Mechanical troubleshooting experience is very helpful. Familiarity with surrounding areas would be helpful as well as the ability to read and understand maps of the city and surrounding areas. Excellent interpersonal and customer service skills. Excellent communication skills, including verbal, written, non-verbal, listening, and presentation skills. Excellent analytical skills such as problem solving and the ability to interpret policies, procedures, and guidelines. A complete knowledge of the market and the product with the ability to discuss the technical aspects of machinery such as aerial lifts, welders, generators, light towers, and heavy machinery. Strong leadership skills such as creative thinking, decision-making, and goal-setting. Moderate computer skills, including experience using Microsoft Office. Moderate experience using database systems (DBS) such as job segment and transfer of parts. The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.

Posted 30+ days ago

Member Services Rep Part Time Weekend Morning-logo
Member Services Rep Part Time Weekend Morning
Planet Fitness Inc.Orem, UT
Position: Member Services Rep- Part Time- Weekend/Morning We are searching for a motivated Member Services Representative to join our team! BILINGUAL English/Spanish are encouraged to apply! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! Some of your responsibilities will include: Customer Service/Front Desk Activities: Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome. Answer phones in a friendly manner and assist callers with a variety of questions. Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. Respond to member questions and concerns in a timely and professional manner. Conduct beverage or merchandise purchases on the point to sale system. Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance: Go above and beyond to keep the front desk area and lobby clean and orderly. Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. Regular cleaning of all exercise equipment and tanning beds. Regular restroom and wet area cleaning and stocking. Qualifications & Requirements: Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check. Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Prior Customer Service experience preferred Must be 18 years of age or older. High School diploma/GED equivalent required. Upbeat, positive and professional attitude Punctuality and reliability are a must. Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. Physical Demands/Requirements: Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion. Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs). Ability to talk continually in person or on the phone during shift. Maintain physical ability to administer CPR in the event of medical emergency. Ability to see in normal visual range with or without correction. Ability to hear in the normal audio range with or without correction. Why you should join Planet Fitness? Contribute to changing people's lives every day by helping us create a healthier Planet! Work alongside an amazing group of talented, dynamic professionals! Want more reasons? Medical, Dental, Vision Insurance PTO- Paid Time Off Free Black Card Membership 401(K) and Roth Retirement Savings Plans Healthcare and Dependent Care Flexible Spending Accounts STD, LTD, Term Life Insurance and other benefits Note: We participate in E-Verify for all Utah locations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 30+ days ago

RN Coordinator, Navigator - Oncology Services Clinic - Full Time 8 Hour Days (Exempt) (Non-Union)-logo
RN Coordinator, Navigator - Oncology Services Clinic - Full Time 8 Hour Days (Exempt) (Non-Union)
University Of Southern CaliforniaLos Angeles, CA
The Coordinator/Navigator position is a Registered Nurse with recognized leadership abilities and sound clinical skills who will actively assist the physician in the day to day activities and care of the patient. This position helps to facilitate appointments with specialist and support services, provides patient and site-specific education and maintains appropriate communication with the medical, clinical and support staff as well as the patient and family. The position works with surgeons, oncologists, hospital departments, and out-patient services to facilitate scheduling of diagnostic and treatment procedures, physician appointments, as well as supportive care. This position will maintain, develop, and coordinate multidisciplinary prospective treatment conferences, whether as a complement to a clinic or a standalone collaborative forum. Demonstrates proficiency in delivering care to patients and participates in related continuing education. Executes leadership in the following areas: Direct/Indirect Patient Care, Support of Systems, Research, Education, and Professional Leadership. He/she works collaboratively with the nursing staff, medical staff, educators, managers, and all members of the health care team to accomplish the responsibilities outlined below. The cancer coordinator/navigator is a professional Registered Nurse with oncology specific clinical knowledge who a) participates in the care of patients with a past, current, or potential diagnosis of cancer; b) provides individualized assistance to patients, families, and caregivers to help overcome healthcare system barriers; c) provides education and resources to facilitate informed decision making about diagnostic and treatment options and d) provide patients with coping strategies to equip them with problem-solving skills to deal with disease and treatment stress The nurse navigator screens new patients referred to the Oncology services to ensure patients are directed to the correct services and to select patients who would benefit from navigation T Using the nursing process, the Nurse Navigator assesses patient needs, develops a plan of care including coordinating with interdisciplinary service providers. The Nurse Navigator provides education and resources to facilitate informed decision making and timely access to quality health and psychosocial care throughout all phases of the cancer continuum. The Nurse Navigator supports the Oncology services by collecting data for preparation of cases for tumor board review and collecting data and preparing reports for regulatory and operational purposes He/she works collaboratively with the nursing staff, medical staff, educators, managers, and all members of the health care team to accomplish best patient care practices. Essential Duties: Provides Education:Expert oncology knowledge base Proficient in the business of healthcare including insurance coverage, authorization procedures Knowledge of community resources Develops Education plan; educates; delegates reinforcement to other team members as appropriate to scope of practice (e.g. LVN, MA, PCT) Coordinates Care: Demonstrates strong assessment skills for clinical conditions and barriers to care Ability to formulate a plan of care with the patient that includes the patient's goals and objectives Demonstrates strong organizational skills Manages complex systems Prioritizes and re-prioritizes as patient care requires Coordinates services according to patient needs including clinical care and community resources Participates in clinic visits (including ensuring all documentation; reports; images, etc are available for appointment; prepares chart) Reviews all medications and conducts medication reconciliation Effective Communication: Demonstrates excellent listening skills Demonstrates strong verbal and written communication skills Proficient with presentation skills Navigation Case Finding: Screens new patients referred to the appropriate multidisciplinary cancer program; Contacts all new referrals within 24 hours to assess purpose of visit and to ensure expected services have been addressed Follow up on results for tumor board; follow up communication with patient and/or referring physician Selects patients to navigate based on the following criteria: Newly diagnosed Complex profile - other chronic diseases complicating the case - other social factors complicating the case - patient or team member request for navigation Administers Distress Screening Views, follows and evaluates laboratory results. Care Transitions Assists with care transitions (e.g. pre-diagnosis to diagnosis; acute phase to recovery phase; consideration of clinical trials; recovery phase to self-care/survivorship; transition to end-of-life; etc.) Develops and provides Treatment Summary and Survivorship Care Plan Program Data Management Collects data to measure program metrics Creates reports on program performance based on agreed upon metrics Professional Role: Develops collaborative interpersonal relationships with patients and significant others; service providers; community partners Demonstrates professional demeanor and tact Effectively works with teams Effectively works autonomously Applies strong critical thinking skills in assessment and planning Demonstrates compassion, empathy, sensitivity to diversity Community Outreach Participates in community outreach events to motivate individual and community to positively change health behaviors to promote cancer detection and prevention. Other duties as assigned Required Qualifications: Req Bachelor's degree Nursing Req 2 years Two years clinical experience required. Pref 2 years Two years' experience as Nurse Navigator or Oncology preferred Req Must have excellent communication skills, including the ability to speak, read and write English proficiently. Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures. Req Proficient with computers, Microsoft Office Suite (Word, Excel, Power Point). Preferred Qualifications: Pref Master's degree In nursing field. (completed or in process) Required Licenses/Certifications: Req Registered Nurse - RN (CA DCA) Req Basic Life Support (BLS) Healthcare Provider from American Heart Association Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) Req Chemotherapy Certification Chemotherapy and Biotherapy provider card within 6 months from hire. (*Employees hired prior to October 2022 will need to obtain within 6 months) The annual base salary range for this position is $110,240.00 - $181,896.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$128282.htmld

Posted 30+ days ago

Patient Services Representative (Psr) - Physician Office - St. Francis Family Medical Practice-logo
Patient Services Representative (Psr) - Physician Office - St. Francis Family Medical Practice
Bon Secours Mercy HealthMidlothian, VA
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. Bon Secours As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Patient Services Representative (PSR) - Physician Office- St. Francis Family Medical Practice- Midlothian, VA Job Summary: The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently. In addition, the Patient Services Representative responsibilities will include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. Essential Functions: Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems Ability to answer internal and external calls in a friendly and helpful manner Must possess the ability to troubleshoot and resolve problems promptly Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients Other duties as assigned Education: High School Degree or GED Experience: Prior experience in the healthcare field or a related area is preferred but not required Knowledge of medical terminology preferred but not required Knowledge in Microsoft Office, Cadence, and Connect care preferred but not required Healthcare/Medical Receptionist experience preferred. Skills & Abilities: Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills Engage with staff and patients in a professional manner Basic math skills Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more Benefits offerings vary according to employment status All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours- Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Posted 3 days ago

PwC logo
Managed Services - Financial Applications Director
PwCSacramento, CA
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Job Description

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Director

Job Description & Summary

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.

Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences.

Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Lead in line with our values and brand.
  • Develop new ideas, solutions, and structures; drive thought leadership.
  • Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
  • Balance long-term, short-term, detail-oriented, and big picture thinking.
  • Make strategic choices and drive change by addressing system-level enablers.
  • Promote technological advances, creating an environment where people and technology thrive together.
  • Identify gaps in the market and convert opportunities to success for the Firm.
  • Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.
  • Oversees all operational aspects of Client's JD Edwards (JDE) application & other financial applications. This includes maintaining overall staffing (onshore & offshore) across numerous applications/capabilities, financial management, client management, business development and Service Level Managemen

The Opportunity

As part of the Software and Product Innovation team you will oversee the successful delivery of managed services for a client's financial applications, promoting satisfaction and accomplishment of business objectives. As a Director you will set the strategic direction, lead business development efforts, and maintain impactful executive-level client relations while mentoring the upcoming generation of leaders.

Responsibilities

  • Manage the entire engagement lifecycle from scoping to completion
  • Promote client satisfaction and alignment with business objectives
  • Allocate resources effectively and mitigate potential risks
  • Track financial performance and project outcomes

What You Must Have

  • Bachelor's Degree
  • 10 years of experience

What Sets You Apart

  • Master's Degree in Business Administration/Management, Engineering and Business, Business Application Programming, Project & Business Management preferred
  • Certification(s) Preferred: AWS, Azure, or GCP Specialized Certifications, or Project Management Professional (PMP)
  • Demonstrating thought leadership in software development
  • Excelling in client relationship management
  • Managing engagement planning and operational delivery
  • Identifying and addressing risks effectively
  • Enhancing process improvement initiatives
  • Managing stakeholder interactions successfully
  • Possessing industry-specific knowledge

Travel Requirements

Up to 60%

Job Posting End Date

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

The salary range for this position is: $142,500 - $317,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance