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Director, Global Marketplace Performance Protocols Intelligence Services
The Coca-Cola Co.Atlanta, GA
Location(s): United States of America City/Cities: Atlanta Travel Required: 00% - 25% Relocation Provided: No Job Posting End Date: June 21, 2025 Shift: Job Description Summary: The Coca-Cola Company has been on a journey to build a networked global organization across more than 200 countries, combining the power of scale and deep local knowledge to drive sustainable growth. A critical component of this networked organization is Enterprise Services in addition to the Center Domains & Operating Units. Enterprise Services acts as the backbone of our operating structure by providing a network of enterprise-wide scaled solutions and services. This role sits within the Marketing, CCL & PACS Intelligence (MCPI) Services team, which is a service line embedded in the broader Enterprise Services structure. In your role within the Business & Marketplace Performance Domain, you will shape, implement, and operationalize our next generation data strategy and be instrumental in driving transformational initiatives globally with OUs, Category teams and agency partners. You will be on the pulse of industry-leading marketplace-wide data capabilities and lead the creation of effective Marketplace Performance Measurement solutions and data management protocols. This role will help steward our organization towards the improvement of our Marketing Intelligence agenda, in particular the improvement of our key success metrics of speed of insights, accuracy, and coverage. This role will also play an important role in expanding the adoption of operational data and analytics products into monthly, quarterly, and annual routines. You will be part of a globally networked, service delivery team building a transformational, and competitively advantaged data supplier landscape that drives data quality, stability, and simplicity across our 9 Operating Units. In collaboration with the Digital & Technology Services team this role is essential in ensuring the successful execution of strategic roadmaps and delivery of MPI initiatives. What You'll Do for Us Advance External Data Partnerships Elevate value delivery with current and new data suppliers, partnering with Marketing, Strategy, and Finance stakeholders in the Operation Units and in Center Domains. Help transform our intelligence domain by continuously pushing internal and external boundaries to improve marketplace coverage, speed of insights, and enhanced data granularity for optimal decision-making Build new value-based partnership models for the future to maximize external marketplace understanding and cutting-edge solutions that drive growth Embed innovation trends, consumer trends, and competitive insights to identify opportunities for innovation in partner roadmaps Refine and operationalize partner performance metrics and continuously monitor performance gaps, opportunities, and end-user satisfaction Hold partners accountable for data delivery, ingestion, cleaning, metric construction, data harmonization and warehousing so that data is consistent, comparable, and accurate across our foundational data & analytics products Develop and Champion Intelligence Protocols Lead the creation and refinement of intelligence protocols, ensuring methodologies are robust, efficient, and adaptable to evolving needs of the business Refine and monitor Standard Operating Procedures (SOPs) for data gathering and reporting to ensure consistency and accuracy in operations Provide subject matter expertise for proprietary and syndicated intelligence products while driving awareness and self-service mindset Optimize Data Sources and Processes Fueling Intelligence Solutions Have an outside-in POV, be a champion of change, and partner with your peers to increase user adoption of new measurement systems to improve data quality and market share reporting Conduct rigorous assessments of data quality, completeness, and reliability; develop and implement strategies to address data quality issues Help design and implement processes to integrate diverse data sources, ensuring seamless compatibility and supplier-agnostic interoperability across systems Nurture Stakeholder Relationships Develop strong connections with key stakeholders in the Operating Units and the Center, understanding their needs and expectations to create long-term trust and collaboration Anticipate and mitigate risks and pain points that could impact end users and stakeholders, resolving issues quickly and effectively Act as an advocate to and representative for stakeholders within the organization, ensuring their needs and concerns are taken into account during decision-making process Be an adoption champion for our intelligence solutions and accelerate the Company's self-service agenda Practice Service-Delivery Mentality Maintain a positive, solution-focused attitude, even when managing difficult requests or high-pressure situation Regularly evaluate service processes to identify and implement improvements that enhance end-user experience and efficiency Identify and implement improvements in intelligence products to enhance efficiency, effectiveness, and experience over time Utilize general management mindset during business planning and demonstrate ability to self-sufficiently manage budget, contract creation, and invoicing/payment process Demonstrate inspirational leadership Contribute to the growth and success of a high-performing global team by promoting a positive team environment, encouraging open communication and collaboration among team members Assist in implementing a compelling vision for our partner roadmap that aligns with organizational goals Demonstrate personal accountability, integrity, and a strong work ethic to inspire peers through actions and attitude Celebrate achievements by recognizing both individual and team successes, fostering a culture of appreciation and motivation Qualification & Requirements Functional Skills Data Storytelling - Simplicity is Key: Ability to simplify and persuasively communicate complex data into actionable insights to non-experts and cross-functional business stakeholders Independent & Outward Focused Point of View: Knowledge of the external environment in which the Company's business is conducted. Includes ability to offer a broad perspective that extends beyond a functional discipline and draw upon knowledge that comes from frequent interaction with different departments, employees and sources and constituencies outside of the Company. Cross-functional collaboration: Experience working with global, cross-functional teams (Marketing, Finance, Strategy, Commercial, Technology) to ensure alignment with key stakeholders Stakeholder Management: Strong communication and interpersonal skills to present insights and influence senior leadership and stakeholders globally Retail Audit Expertise: Deep experience with data collection, sampling, and extrapolation methodologies; outside-in thinking for next generation agency/partner management and value delivery Related Work Experience Minimum of 10 years of work experience, FMCG analytics expertise. The required focus is on the relevance of the recent work you have done as it pertains to this role. We look for experience working across teams and geographies in a complex, global environment leading or leveraging teams of internal and external resources. Experience in a regional or global role preferred. Ideally you will have worked in roles that have developed both strategic and operations capability. Education Requirements Bachelor's Degree required; Master Degree preferred. What We Can Do For You Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Sprite, Fanta & Topo Chico. Expansive & Diverse Customers: We work with a diversified group of customers which range from retail & grocery outlets, theme parks, movie theatres, restaurants. The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States. Skills: Analytical Thinking, Brand Positioning, Brand Storytelling, Channel Management, Channels Strategy, Communication, Competitive Assessments, Consumer Segmentation, Consumer Trends, Decision Making, Digital Media Strategy, Group Problem Solving, Leadership, Market Research, Media Planning, Microsoft Office, Quantitative Research, Retail Marketing Strategy, Social Media Strategies, Syndicated Research, Waterfall Model Pay Range: $160,000 - $186,000 Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered. Annual Incentive Reference Value Percentage: 30 Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target. Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.
Posted 4 days ago
Member Services Representative
Planet Fitness Inc.Fountain Valley, CA
Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. Compensation: $15.50 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Posted 30+ days ago
Member Services Representative
Planet Fitness Inc.Englishtown, NJ
Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Posted 30+ days ago
Lead Product Manager-Banking & Treasury Services
Northern TrustChicago, IL
About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Job Description Summary The Banking & Treasury Services (BTS) Lead Product Manager is a business leader with responsibility for BTS' product group. As a strategic thinker, they lead the product team and are supported by subject matter experts, business analysts and product managers as needed and are accountable to the Business/Product Executive. The Lead Product Manager conducts performance management and career development processes and makes staffing decisions. Major Duties: Responsible for management of BTS product lifecycle and the issues that impact the delivery of capability or service which include: Discovery and Innovation: Derive market insights and formulate product strategy New Product Planning: Concept, feasibility and definition New Product Introduction: Development and launch of product Post-Launch Product Management: Performance & lifecycle management Leads, motivates and cultivates a team of product managers to manage product group Vendor engagement and management Ensures the development and execution of product roadmaps with 3-5-year horizons that outline the strategic goals as determined and prioritized in partnership with the Product Executive and Business Stakeholders. Partner with Technology Lead to ensure recommended roadmap is feasible and aligns with corporate/C&IS technology strategy Manages the alignment of the business strategy and objectives to the product strategy Ensures reliability, performance, quality and robustness of the product group Ensures that industry and market research is conducted on product viability and competitive threats and understand how they may impact product strategies Assesses the investment needs (capital and expense) through understanding trends, client's needs and roadmap review and makes recommendations to the Product Executive and Business Stakeholders Oversees the capital planning process and capital projects through formal product and program governance. Represents organization with thought leadership - product at industry events, in publications, and at client events Establishes, manages and monitors the financial and market progress of product group through metrics and key performance indicators Understand the impact of new regulations on the business and how that may impact the business strategy Serves as main product point of contact for sales teams, communicates new features and their value proposition, oversees RFI, RFPs and due diligence responses Displays a balanced, cross-functional perspective, liaising with the business to improve efficiency, effectiveness and productivity Makes staffing decisions, manages expenses and salary review process for the division Participates in developing division strategic plan and sets goals and priorities based on the direction set for the unit; follows through to ensure that objectives are met Provides leadership and guidance to staff, fostering an environment that encourages employee participation, teamwork, and communication. Knowledge: Strong understanding or knowledge of banking product (transaction banking and treasury management) and a strong understanding of client needs and how this impacts the product development agenda/roadmap Excellent oral and written communication skills are required. Proficient in constructing/overseeing logical and conclusive presentations, distilling complex subject matter into management-ready materials Proven business leadership skills, with track record of building products and /or understanding of the core concepts of product management required. Ability to understand and grow the strategic business vision Proven track record of managing, leading, coaching and developing a team Excellent in building key relationships, influencing and negotiating with clients, partners and leaders across multiple disciplines Program or project management experience is advantageous, planning, analysis, design and governance Knowledge of business strategy development is necessary to provide long term planning and to manage the profitability/performance of a major business segment. Leadership and organizational skills are required to determine the Business Unit's goals, resources needed, and to assess and develop the skills of staff. Experience: A college or university degree and/or relevant proven work experience is required. Related Industry qualification (e.g. CTP) is desired. A minimum of 10 years of experience. Must have direct experience in product and banking. Must have expertise in banking across treasury management and transaction banking including global payments. Proven success in product and software development including vendor management. Salary Range: $164,600 - 288,000 USD Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.
Posted 4 weeks ago
Environmental Services Worker - Part Time
Virtua Health, Inc.Voorhees, NJ
At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between - we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment. In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics. Location: Voorhees - 100 Bowman Drive Employment Type: Employee Employment Classification: Regular Time Type: Part time Work Shift: 1st Shift (United States of America) Total Weekly Hours: 24 Additional Locations: Job Information: Summary: Maintains a safe and sanitary environment for visitors, patients and employees. Position Responsibilities: Cleans and maintains Virtua facilities as directed. Includes responsibilities such as cleaning, removing trash, linen distribution, and room set up. Maintains universal precautions to ensure patient and employee safety. Safely handles and disposes of regulated medical waste, and other trash. Responsible for proper chemical usage and maintaining a safe environment, including storage of chemicals. Other duties as assigned. May assume linen responsibilities as required. May be required to work in other facilities as assigned. Position Qualifications Required / Experience Required: Prior customer service experience preferred. Ability to speak English required. Training / Certification / Licensure: Hourly Rate: $17.30 - $20.67The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data. Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. For more benefits information click here.
Posted 2 weeks ago
Third Assistant Engineer - Seaward Services - Usns Guam
Alcatraz CruisesCharlotte, NC
Salary: $495.60 / daily Seaward Services is seeking a Third Assistant Engineer for its USNS Guam operation. About Us: Hornblower's passion is to provide amazing experiences on land and water. Our 40- year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. About the Opportunity: The Third Assistant Engineer is responsible for upkeep and maintenance of the vessels' engineering plant as well as supervision of engineering department members. About You: This person will be adaptable, dynamic, and embody Hornblower's RESPECT Service System. Essential Duties & Responsibilities: Maintenance and operation of vessel systems within legal requirements of USCG, FCC and other pertinent regulatory agencies. Participate in the safe operation of the vessel as required within USCG regulations. Report any problems to the Chief Engineer immediately. Understudy the Chief Engineer and be able to act in his absence. Perform all duties and responsibilities normally expected of a vessel's Third Assistant Engineer. Operate the vessel appropriate to the parameters of the IMO-HSC. Perform daily/weekly/monthly preventative maintenance as per maintenance schedule. Properly stock and inventory the vessel's spare parts. Properly process and pump sewage and oily water tanks when needed. Assist shore technicians as needed. Maintain daily logs. Make emergency repairs when needed. Maintain a safe and clean engine room. Train new engineers as required. Ensure that performance and behavior of engineers meets legal and professional requirements. Conduct drills with Marine and Non-marine crew as directed by the Master or with engineering crew. The majority of work is performed in a Marine environment in both indoor and outdoor conditions with exposure to various temperatures and weather conditions, along with moderate to loud noise levels. The Marine operation is subject to varying levels of motion, movement, and vibration. The Third Assistant Engineer both lives and works onboard a vessel, on a rotational basis, generally for 56 Days on - 56 Days off (+). Other job duties as assigned Requirements & Qualifications: High School Diploma or Equivalent required. Bachelor's degree preferred from maritime academy, or in related field, or equivalent experience. Third Assistant Engineer Unlimited Horsepower USCG License. STCW 95 Certificate A valid Transportation Workers Identification Credential (TWIC) Have and maintain a valid U.S. Passport. Computer literacy in Microsoft office software. Ability to use independent judgment and discretion to develop and execute innovative solutions to engineering problems. Possess and demonstrate superior mechanical, electrical, hydraulic, electronic, and other skills exercised in engineering management of a large motor vessel. Demonstrate appropriate management and administrative skills. Utilize proven training and mentoring techniques. Possess a thorough understanding of all-pertinent regulations and laws. Communicate clearly and effectively both orally and in writing. Logically and independently plan, organize, and complete work assignments. Demonstrate well-developed inter-personal skills. Set and achieve high standards of performance. Demonstrate initiative and be able to make progress on multiple assignments under time constraints. Possess excellent analytical, problem-solving, critical thinking and decision-making skills Five years' experience as Marine Engineer demonstrating the ability to handle increasing levels of responsibility. High Speed passenger vessel experience preferred. Water Jet Experience preferred. Specific training and experience in management of major on-board systems by type and brand. Excellent career record in the marine industry. Maintain compliance with USCG physical standards. Ability to stand and walk on nearly a constant basis; ability to work long hours each day. Ability to bend, rotate and reach frequently. Ability to carry, push/pull and/or lift materials weighing upwards of 50 lbs. Ascending/descending stairs or ladders safely. Ability to manipulate/handle/grip materials required to perform job. Ability to maneuver through/in/around small and/or confined areas within the vessel. Must be able to maintain both static and dynamic standing balance to complete various duties associated with job. Must be capable of performing emergency duties as listed in the vessel's station bill. Successful completion of in-house IMO-HSC Type Rating Program. Be able to acquire and maintain a Secret Clearance. Accept Immunizations as required by Contract due to area of operation and/or nature of work. Participate in Seawards Services, Inc. (SSI), Military Sealift Command (MSC), Safety, Seamanship and other training or meetings as required. Hornblower is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, Hornblower participates in the E-Verify program in certain locations.
Posted 2 weeks ago
Associate Director Of Actuarial Services - Remote
UnitedHealth Group Inc.Minnetonka, MN
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. As the Associate Director of Actuarial Services within UHC Medicare & Retirement segment, you will work with an elite actuarial team committed to changing health care through outstanding service, valuable products, measurable savings and health care plans designed to fit members' lives, year after year. You'll interact with senior leadership inside and outside the organization with a focus on Medicare Part D, driving financial performance to achieve business objectives. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Provide design and oversight of complex actuarial models specifically related to analyzing and implementing changes that impact pricing and risk assumptions of Part D Lead actuarial efforts that affect new and existing business Provide direction for the development of competitive analysis Determine the impact of various actions on premiums and various product proposals Mentor and develop your elite team of actuaries Oversee the development of actuarial pricing models Develop pricing methodologies and assumptions Analyze forecasts and trends Assist with designing and analyzing new products Identify and resolve technical, operational and organizational problems You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor's degree 4+ actuarial exams passed 5+ years of actuarial, health care economics or similar experience 2+ years of experience mentoring Actuarial students and/or junior staff members Extensive knowledge of design and pricing concepts and methodologies in health care Basic or higher level of proficiency in SAS (Statistical Analysis System), SQL (Structure Query Language) or other programming system Preferred Qualifications: ASA (Associate of the Society of Actuaries) or FSA (Fellow of the Society of Actuaries) designation Experience in Medicare Advantage, PBM, and/or Part D pricing or forecasting All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. The salary range for this role is $$106,800 to $194,200 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Posted 4 days ago
Dispatcher - Rental Services
MacallisterGreensburg, IN
Join Our Team at MacAllister Machinery: At MacAllister Machinery, we provide top-quality service and repair for equipment rentals. We are currently seeking a detail oriented and organized Dispatcher to join our team! You will have the opportunity to showcase your expertise and make a significant impact on our customers' success. Why Join MacAllister Machinery: Positive and Inclusive Environment: Be part of a positive and inclusive work environment that fosters growth and development. Supportive Team: Join a team that values collaboration and support, creating a rewarding workplace. Access to Resources and Training: Enjoy access to excellent resources and training, empowering you to enhance your skills. Competitive Compensation: Highlight any competitive salary or benefits package offered. Professional Development: Mentor opportunities for continuous learning and career growth within the company. Stability: MacAllister has been in business since 1945! Primary duties of the position include but are not limited to: manage the daily delivery and pickup of machines to and from customers as well as utilizing the company owned delivery fleet and using other vendors as needed to give on-time service to our customers. This includes the daily operation of the people and management thereof. The position also has the responsibility to manage the service of company-owned delivery fleet and the proper specification of this equipment. Responsibilities Responsible for scheduling machine deliveries, pickups, and inter-company transfers. Responsible for ensuring store-to-store transfers have corresponding paperwork and are accurate. Communicate with truck drivers to ensure highest customer satisfaction with regards to on-time deliveries, drop & pickup points, equipment needs, etc. Responsible for adhering to pickup guidelines. Responsible for coordinating with customers on machine security if pickups are not going to be met in a timely manner. Ensures load maximization and route efficiency. Maintains communication lines between all rental branches, customers, sales, and service. Ensures operational vehicles' safety by scheduling PM services, as well as tracking annual and daily inspections. Maintains drivers' fuel logs and forwards to manager. Assures machine supply commensurate with order. Manage drivers' daily start/finish times to ensure maximum efficiency, meeting customer satisfaction and all DOT requirements. Maintains DOT standards; files and requests State hauling permits as necessary for the location of the delivery. Responsible for monitoring all driver paperwork; daily inspection logs, rental contracts updated & signed, condition reports filled out and signed. Identifies internal and external safety training needs and may conduct or coordinate training if needed. Evaluates on-hand inventory with respect to market demand. Manages substituted and re-rented units. Serves as a back-up Inside Sales/Rental Counter person when volume is high to ensure customer satisfaction. Assists outside sales with quoting and proper filing of all documentation. Identifies and passes sales leads to appropriate person/department. Supervises and manages drivers and yard workers. Supervises, directs, motivates, and provides leadership for all departmental staff. This includes hiring, performance evaluations, assessing skills and competencies, administering policy and procedures, as it relates to the staff, coaching, mentoring, and training to assure employee satisfaction and retention. Serves as a mentor to others in the branch. Qualifications Knowledge, skills, and abilities typically acquired through a high school education with technical training. Minimum of 3 years' experience. High school equivalency math skills required. Mechanical troubleshooting experience is very helpful. Familiarity with surrounding areas would be helpful as well as the ability to read and understand maps of the city and surrounding areas. Excellent interpersonal and customer service skills. Excellent communication skills, including verbal, written, non-verbal, listening, and presentation skills. Excellent analytical skills such as problem solving and the ability to interpret policies, procedures, and guidelines. A complete knowledge of the market and the product with the ability to discuss the technical aspects of machinery such as aerial lifts, welders, generators, light towers, and heavy machinery. Strong leadership skills such as creative thinking, decision-making, and goal-setting. Moderate computer skills, including experience using Microsoft Office. Moderate experience using database systems (DBS) such as job segment and transfer of parts. The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.
Posted 30+ days ago
Member Services Rep Part Time Weekend Morning
Planet Fitness Inc.Orem, UT
Position: Member Services Rep- Part Time- Weekend/Morning We are searching for a motivated Member Services Representative to join our team! BILINGUAL English/Spanish are encouraged to apply! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! Some of your responsibilities will include: Customer Service/Front Desk Activities: Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome. Answer phones in a friendly manner and assist callers with a variety of questions. Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. Respond to member questions and concerns in a timely and professional manner. Conduct beverage or merchandise purchases on the point to sale system. Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance: Go above and beyond to keep the front desk area and lobby clean and orderly. Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. Regular cleaning of all exercise equipment and tanning beds. Regular restroom and wet area cleaning and stocking. Qualifications & Requirements: Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check. Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Prior Customer Service experience preferred Must be 18 years of age or older. High School diploma/GED equivalent required. Upbeat, positive and professional attitude Punctuality and reliability are a must. Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. Physical Demands/Requirements: Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion. Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs). Ability to talk continually in person or on the phone during shift. Maintain physical ability to administer CPR in the event of medical emergency. Ability to see in normal visual range with or without correction. Ability to hear in the normal audio range with or without correction. Why you should join Planet Fitness? Contribute to changing people's lives every day by helping us create a healthier Planet! Work alongside an amazing group of talented, dynamic professionals! Want more reasons? Medical, Dental, Vision Insurance PTO- Paid Time Off Free Black Card Membership 401(K) and Roth Retirement Savings Plans Healthcare and Dependent Care Flexible Spending Accounts STD, LTD, Term Life Insurance and other benefits Note: We participate in E-Verify for all Utah locations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Posted 30+ days ago
RN Coordinator, Navigator - Oncology Services Clinic - Full Time 8 Hour Days (Exempt) (Non-Union)
University Of Southern CaliforniaLos Angeles, CA
The Coordinator/Navigator position is a Registered Nurse with recognized leadership abilities and sound clinical skills who will actively assist the physician in the day to day activities and care of the patient. This position helps to facilitate appointments with specialist and support services, provides patient and site-specific education and maintains appropriate communication with the medical, clinical and support staff as well as the patient and family. The position works with surgeons, oncologists, hospital departments, and out-patient services to facilitate scheduling of diagnostic and treatment procedures, physician appointments, as well as supportive care. This position will maintain, develop, and coordinate multidisciplinary prospective treatment conferences, whether as a complement to a clinic or a standalone collaborative forum. Demonstrates proficiency in delivering care to patients and participates in related continuing education. Executes leadership in the following areas: Direct/Indirect Patient Care, Support of Systems, Research, Education, and Professional Leadership. He/she works collaboratively with the nursing staff, medical staff, educators, managers, and all members of the health care team to accomplish the responsibilities outlined below. The cancer coordinator/navigator is a professional Registered Nurse with oncology specific clinical knowledge who a) participates in the care of patients with a past, current, or potential diagnosis of cancer; b) provides individualized assistance to patients, families, and caregivers to help overcome healthcare system barriers; c) provides education and resources to facilitate informed decision making about diagnostic and treatment options and d) provide patients with coping strategies to equip them with problem-solving skills to deal with disease and treatment stress The nurse navigator screens new patients referred to the Oncology services to ensure patients are directed to the correct services and to select patients who would benefit from navigation T Using the nursing process, the Nurse Navigator assesses patient needs, develops a plan of care including coordinating with interdisciplinary service providers. The Nurse Navigator provides education and resources to facilitate informed decision making and timely access to quality health and psychosocial care throughout all phases of the cancer continuum. The Nurse Navigator supports the Oncology services by collecting data for preparation of cases for tumor board review and collecting data and preparing reports for regulatory and operational purposes He/she works collaboratively with the nursing staff, medical staff, educators, managers, and all members of the health care team to accomplish best patient care practices. Essential Duties: Provides Education:Expert oncology knowledge base Proficient in the business of healthcare including insurance coverage, authorization procedures Knowledge of community resources Develops Education plan; educates; delegates reinforcement to other team members as appropriate to scope of practice (e.g. LVN, MA, PCT) Coordinates Care: Demonstrates strong assessment skills for clinical conditions and barriers to care Ability to formulate a plan of care with the patient that includes the patient's goals and objectives Demonstrates strong organizational skills Manages complex systems Prioritizes and re-prioritizes as patient care requires Coordinates services according to patient needs including clinical care and community resources Participates in clinic visits (including ensuring all documentation; reports; images, etc are available for appointment; prepares chart) Reviews all medications and conducts medication reconciliation Effective Communication: Demonstrates excellent listening skills Demonstrates strong verbal and written communication skills Proficient with presentation skills Navigation Case Finding: Screens new patients referred to the appropriate multidisciplinary cancer program; Contacts all new referrals within 24 hours to assess purpose of visit and to ensure expected services have been addressed Follow up on results for tumor board; follow up communication with patient and/or referring physician Selects patients to navigate based on the following criteria: Newly diagnosed Complex profile - other chronic diseases complicating the case - other social factors complicating the case - patient or team member request for navigation Administers Distress Screening Views, follows and evaluates laboratory results. Care Transitions Assists with care transitions (e.g. pre-diagnosis to diagnosis; acute phase to recovery phase; consideration of clinical trials; recovery phase to self-care/survivorship; transition to end-of-life; etc.) Develops and provides Treatment Summary and Survivorship Care Plan Program Data Management Collects data to measure program metrics Creates reports on program performance based on agreed upon metrics Professional Role: Develops collaborative interpersonal relationships with patients and significant others; service providers; community partners Demonstrates professional demeanor and tact Effectively works with teams Effectively works autonomously Applies strong critical thinking skills in assessment and planning Demonstrates compassion, empathy, sensitivity to diversity Community Outreach Participates in community outreach events to motivate individual and community to positively change health behaviors to promote cancer detection and prevention. Other duties as assigned Required Qualifications: Req Bachelor's degree Nursing Req 2 years Two years clinical experience required. Pref 2 years Two years' experience as Nurse Navigator or Oncology preferred Req Must have excellent communication skills, including the ability to speak, read and write English proficiently. Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures. Req Proficient with computers, Microsoft Office Suite (Word, Excel, Power Point). Preferred Qualifications: Pref Master's degree In nursing field. (completed or in process) Required Licenses/Certifications: Req Registered Nurse - RN (CA DCA) Req Basic Life Support (BLS) Healthcare Provider from American Heart Association Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) Req Chemotherapy Certification Chemotherapy and Biotherapy provider card within 6 months from hire. (*Employees hired prior to October 2022 will need to obtain within 6 months) The annual base salary range for this position is $110,240.00 - $181,896.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$128282.htmld
Posted 30+ days ago
Patient Services Representative (Psr) - Physician Office - St. Francis Family Medical Practice
Bon Secours Mercy HealthMidlothian, VA
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. Bon Secours As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Patient Services Representative (PSR) - Physician Office- St. Francis Family Medical Practice- Midlothian, VA Job Summary: The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently. In addition, the Patient Services Representative responsibilities will include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. Essential Functions: Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems Ability to answer internal and external calls in a friendly and helpful manner Must possess the ability to troubleshoot and resolve problems promptly Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients Other duties as assigned Education: High School Degree or GED Experience: Prior experience in the healthcare field or a related area is preferred but not required Knowledge of medical terminology preferred but not required Knowledge in Microsoft Office, Cadence, and Connect care preferred but not required Healthcare/Medical Receptionist experience preferred. Skills & Abilities: Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills Engage with staff and patients in a professional manner Basic math skills Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more Benefits offerings vary according to employment status All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours- Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
Posted 4 days ago
Speech Language Pathologist School Age Services
Upstate Cerebral PalsyUtica, NY
Pay $77,350 annually / 12-month school calendar We are seeking an ambitious and compassionate Speech Language Pathologist (SLP) to join our team. The ideal candidate will be dedicated to providing evidence-based treatments for individuals with a variety of intellectual and developmental delays, including those with and without autism. As an integral member of our interdisciplinary team, the SLP will play a crucial role in enhancing communication skills, promoting social interaction and play skills, and improving overall quality of life for our students. Clinical and professional growth is a high priority and is promoted via training and supervisory support. Are you a passionate SLP ready to empower students with Intellectual Disabilities and Autism? Join our team at Upstate Caring Partners! Specialized Expertise - work with students with acute autism and receive ABA-based training. Research Commitment - be part of a team advancing communication interventions. Career Growth - develop your skills and pursue BCBA licensure with the support of Upstate Caring Partners. Expert collaboration- Partner with world class-consultants to achieve outstanding student outcomes. Competitive pay and excellent benefits! We have openings in our Tradewinds Education program. Our student population consists of individuals with autism and intellectual disabilities. This is a special education program rooted in applied behavior analysis strategies as a best practice to improve quality outcomes for our students. We provide safe, dignified, and effective services through the use of evidence-based practices. Core Responsibilities Evaluate and assess students and plan and implement appropriate treatment and goals based upon evaluation. Educate students and/or team members about the evaluation, established treatment plans, methods of treatment, and if possible the individual's prognosis. Educate team members about ongoing services and any areas within the scope of Speech-Language therapy. Communicates with other health care professionals relating to aspects of the Individual Program Plan (IPP) / Individual Education Plan (IEP). Complete all required documentation according to program regulations. Qualifications Masters in Speech-Language Pathology and valid New York State license and registration as a Speech-Language Pathologist. Valid NYS (or willing to obtain) Drivers License. Benefits Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere. We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off. Comprehensive Health/Dental/Vision Direct Deposit Flexible Spending Account (FSA) Retirement Plan 403(b) Life Insurance Voluntary Benefits Employee Assistance Program (EAP) Generous PTO Plans (Sick, Vacation and Employee Leave) Tuition Reimbursement Service Awards Employee Appreciation Events Employee Discounts Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career. Please visit our careers website to access the full job description located within the job posting. upstatecpjobs.org To access a copy of the job description Click Here- SLP School-Age Services
Posted 3 weeks ago
Member Services Representative
Snap FitnessWoodland, WA
Job Description: Snap Fitness is seeking an energetic Member Services Representative to join our team. The right candidate will have a passion for fitness, a desire to help and motivate others, and a fun upbeat attitude. This is an incredible position and an opportunity for you to join one of the fastest-growing and most exciting fitness companies in the country! Responsibilities: Membership Sales- Responsible for welcoming prospective members, introducing them to Snap Fitness Woodland, and getting them started on their journey to feeling great. Service Excellence- Provide members with remarkable customer service and the best gym experience they have ever known. Member Engagement/Involvement- Communicate with members regularly to keep them informed, engaged, and on track to achieving their fitness and wellness goals. Facility Excellence- Ensure that facility's equipment and cleanliness/tidiness consistently meet the highest standards. Marketing Outreach- Work with other team members to organize and conduct events to build community awareness and drive new memberships. Requirements: Strong communication skills Confident in oneself and able to work independently Ability to work with clients from all walks of life Desire for longevity Previous sales and customer service experience is a plus Applicant must be a fun and personable team player who likes people Must be very coachable At Snap Fitness, we like to promote from within. If you are ready to launch a career with real growth potential, then we encourage you to apply for this position! Compensation: $13.75 - $16.75 per hour
Posted 30+ days ago
Sr Principal Technical Services Project Management
Northrop GrummanBuffalo, NY
RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE TYPE: None TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Mission Systems Sector is looking for a Senior Principal Technical Project Services Management located in Buffalo, NY. The Senior Principal Operations Program Manager (OPM) will be responsible for executing, monitoring, and reporting on the progress of program performance as well as leading strategic initiatives in support of the Amherst Systems Operating Unit (OU) under the Navigation, Targeting and Survivability (NT&S) Division in the Mission Systems Sector. The qualified candidate will have demonstrated success meeting cost and schedule requirements. The position requires a solution-based philosophy and the demonstrated ability to develop practical execution plans in a dynamic and complex environment. Candidates must demonstrate a proven track record of solving complex problems through systematic and objective evaluation of information resulting in effective communication, collaboration, and implementation of a strong operational program foundation with a diverse set of internal and external customers and suppliers. Strong leadership characteristics are essential as this role drives strategies to meet or exceed cost, schedule and performance objectives. This position has significant influence as a key interface between Operations and Program execution and requires a candidate with strong organizational and decision-making skills in an environment of continuous change. This individual will also need to have strong technical skills, as this position interfaces heavily with Engineering and works technical issues. This position will be the point-of-contact between Manufacturing and the Program Management organization on assigned programs or projects working closely with Quality & Mission Assurance, Engineering, Business Management and Global Supply Chain. In addition, this position will lead continuous improvement projects, strategic initiatives and support departmental budget planning. This position may also include managing projects related to our enterprise information systems. This position requires a candidate that possesses excellent communication skills - both verbal and written; strong interpersonal skills; exceptional work ethic; a good problem-solving mindset; and the ability to present at internal/external meetings to all levels of management, including the executive level. This position also requires the ability collaborate with program and functional leaders to develop and nurture a highly trusted and engaged team that delivers on commitments and embodies "best culture" is essential. What You'll Get to Do: Act as the Operations Project Manager for assigned products and programs. Manage and maintain the day-to-day interfaces and communications between Manufacturing and functional groups including but not limited to the Program Management Office (PMO), Material Requirements Planning (MRP), Quality & Mission Assurance (QMA), Global Supply Chain (GSC), Engineering, and Shipping. Function as an interface between Manufacturing and functional groups and provide leadership through design, build, test, and delivery to achieve customer, program and company objectives. Coordinate all aspects of manufacturing scope of work throughout program lifecycle including baseline development, procurement coordination, material tracking, coordination of kitting, manpower and capacity planning, and reporting of program cost, schedule, technical and quality performance. Responsible for operations cost, schedule performance and risk/opportunity management for the assigned products. Oversee inputs of demands and create schedules in the MRP planning system to coordinate, forecast, and report on performance, risk, and mitigation plans to factory management. Report Earned Value Management System (EVMS) and serve as the Control Account Manager (CAM) for assembly, test and manufacturing support functions. Facilitate and/or support program meetings and provide status including presenting Operations status to site leadership. Act as a lead within the OPM team providing training and mentoring. Be a leader and change agent and drive improvement into our processes. Work to develop better metrics and visibility in reporting program cost, schedule and quality. Work to develop better methods/models to manage labor resources and improve forecasting accuracy. Coordinate strategic planning across the programs common parts/builds and equipment use. Manage resource loading of the manufacturing area, which includes establishing schedules that are in line with organizational capacities. Develop, review, and/or manage Capacity Plans, RWA strategies, Corrective Actions, and Audits. Estimate the Operations content in proposals to secure new business and ensure the accuracy, feasibility and affordability of pricing data that is being presented to customers. Manage work between Northrop Grumman facilities on assigned programs or projects as needed. Lead continuous improvement projects and strategic initiatives. Support departmental budget planning, forecasting and statusing Manage projects related to the implementation of our enterprise information systems as assigned. May require occasional travel (up to ~4 times per year). In addition to the responsibilities listed above, this role may also help with some responsibilities in the fields of Production Planning and Control, Industrial Engineering and Manufacturing Engineering. The individual in this role should be able to help with these other functions when team members are not available or if assigned as a stretch project. Basic Qualifications: Bachelor's degree in business, engineering, or other related discipline with 7 years of related experience working with manufacturing teams; Master's with 5 years Experience creating a trusting relationship with customers and teammates. Experience managing and communicating statuses on complex projects. Experience providing direction and determining priorities to achieve goals. Experience analyzing data and figures (cost and schedule along with other manufacturing related metrics). Preferred Qualifications: Master's degree in Engineering or Business Administration Defense industry experience Experience with MRP/SAP Experience/strong working knowledge of EVMS Continuous Improvement (CI) experience Control Account Manager (CAM) experience Supplier management experience Quoting/estimating experience Salary Range: $124,900.00 - $187,300.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO . U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Posted 3 weeks ago
State And Local Tax Financial Services Senior Associate
PwCPhoenix, AZ
Industry/Sector Not Applicable Specialism State & Local Tax (SALT) Management Level Senior Associate Job Description & Summary A career in our State and Local Tax Financial Services practice, within State and Local Tax services, will provide you with the opportunity to help our clients solve their business issues related to business restructuring, adoption of new tax laws, and communicating local tax developments. You'll help with assessing our client's state and local tax burden and recommend solutions that support their overall business objectives to ensure that their filling positions are consistent with good business practices and with the states applicable tax laws and rules. Our team helps our Financial Services clients transform risk and compliance related to state and local taxes into a business advantage by aligning their state tax plan with the business strategy. You'll focus on issues related to abandoned and unclaimed property, income and franchise tax, payroll and employment tax, credits and incentives, and indirect tax. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self awareness, personal strengths and address development areas. Delegate to others to provide stretch opportunities, coaching them to deliver results. Demonstrate critical thinking and the ability to bring order to unstructured problems. Use a broad range of tools and techniques to extract insights from current industry or sector trends. Review your work and that of others for quality, accuracy and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm's code of ethics and business conduct. The Opportunity As part of the State and Local Tax Financial Services team you are expected to lead the way as technology-enabled tax advisors who provide significance through digitization, automation, and increased efficiencies. As a Senior Associate you are to analyze complex problems, mentor others, and maintain rigorous standards. You are to focus on building client relationships and developing a deeper understanding of the business context, learning how to manage and inspire others while navigating increasingly complex situations. Responsibilities Lead and contribute to the strategic vision of the State and Local Tax Financial Services team Develop solutions and solve intricate tax issues using analytical judgment Identify opportunities to enhance efficiencies through digitization and automation Set expectations and create conditions for exceptional work delivery Model agile and inclusive leadership in various environments Foster an environment of openness and transparency Uphold the firm's code of ethics and business conduct Mentor and guide junior team members to develop their skills What You Must Have Bachelor's Degree 2 years of experience What Sets You Apart Master's Degree in Accounting, Taxation preferred Experience in partnership tax compliance and public accounting practices Knowledge of tax forms, including K-1s, FAS 109, FIN 48 Experience identifying and addressing client needs Building substantial relationships with clients Communicating with clients in an organized and knowledgeable manner Demonstrating flexibility in prioritizing and completing tasks Providing guidance and feedback to less-experienced staff CPA or commitment to pass CPA exam before being promoted to Manager and thereafter obtain CPA or Active Member of the Bar. Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $83,000 - $208,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Posted 6 days ago
Member Services Representative- PT - 2P-9P Sat And 5P-9P Sun
Planet Fitness Inc.Cornelius, NC
Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Posted 30+ days ago
Tax Senior Manager - Private Client Services
WeaverPasadena, CA
The Weaver Experience Weaver is a full-service national accounting, advisory and consulting firm with opportunities for professionals in many different fields. We seek to bring a human element to the world of accounting, which includes creating a diverse, collaborative and entrepreneurial workplace culture. Our leaders truly care about the well-being of all our employees and encourage them to pursue their ambitions. While our business is based in numbers, our success is truly based on people. It's why we commit to supporting our people not just in their professional growth, but also in their ability to lead balanced, integrated lives. At the foundation of that commitment are our core values. Weaver's core values were created specifically to empower our people to deliver extraordinary service and be their best selves. Our goal is to balance high development with high performance in order to meet the long-term goals of each individual, team and our firm. Learn more about our services, industry experience and culture at weaver.com. Position Profile Weaver is looking for talented tax leaders at the Senior Manager level to join our growing firm! A Private Client Services Tax Senior Manager provides federal tax compliance and planning services to high-net-worth individual clients and privately-held businesses. A Tax Senior Manager works closely with firm leadership and plays a key role in business development and team development. The ideal candidate is a CPA with 7+ years of experience in federal tax compliance, planning and consulting at a public accounting firm. To be successful in this role, the following qualifications are required: Bachelor's degree in Accounting or related field CPA with 7+ years of experience in federal tax compliance, planning and consulting at a public accounting firm with a focus on high-net-worth individuals, privately owned business, investment partnerships, estates, and trusts Additionally, the following qualifications are preferred: Master's degree in Accounting or related field Technical knowledge sufficient to sell and execute engagements in multiple industries Proven ability to manage, mentor, and develop staff Strong relationship management and practice development skills Ability to attract and service new clients and expand services to existing clients Compensation and Benefits: At Weaver, our most valuable resource is our people. We take the time to evaluate our employees' wants and needs and invest our resources accordingly. A reasonable estimate of the compensation range for this position is $141,000 to $290,000 in the California, Maryland, New Jersey, and New York Metropolitan areas. Actual compensation will be based on a variety of factors including but not limited to experience, skills, certifications, and geographical location. In addition to compensation packages, Weaver offers competitive health benefits, such as medical, dental, vision, disability, life insurance, and a 401(k) plan. Further, we support our employees by offering flexible scheduled time off (STO), minimum of 56 hours of sick and safe leave, 11 holidays, and 2 scheduled recharge days! Learn more here - Weaver benefits. We also offer in-house CPE and learning opportunities through our internal Learning & Development department. Our multi-faceted internal learning program including technical improvement, practice development, management/leadership training, and whole-life growth. Our goal is to balance both high development with high performance to meet the long-term goals of each individual, team, and our firm. WeaverLEAD We are committed to investing in the strength of our team. That is why we have created an internal leadership coaching program to train leaders to support other leaders at every level of the organization. The goal of WeaverLEAD is to inspire the growth and development of our leaders by: Leaning into the experience of exploring new ideas for each individual's growth as a leader. Engaging the coaching mindset at work with new ways of thinking about challenges and opportunities. Adapting to the transformation that takes place as a result of participating in the program. Developing yourself and others with coaching competencies to create a firm-wide culture of coaching. People are our formula! At Weaver, we recognize that everyone brings different strengths, backgrounds, and working styles to our team. We cultivate a safe and inclusive work environment that celebrates each individual's unique qualities through visibility, progression, advocacy, and support. We are proudly an equal opportunity employer. What's next? Interested applicants should apply directly to the job posting. You may apply to multiple roles. Be sure to upload your most recent resume and ensure that it is attached to your application. By registering, you are only activating an account and creating a presence. Please apply directly to a position of interest. You will receive a confirmation email after completing an application for a role. After reviewing your application, a friendly Weaver Recruiter will contact you soon and walk you through the hiring process. Thank you for exploring a career with us. We look forward to meeting you! Currently, we are not accepting resume submissions from third-party staffing agencies for this role. This role is Employee Referral Program eligible. #LI-Hybrid
Posted 30+ days ago
Managed Services - LLM And Agent Operations - Senior Manager
PwCRichmond, VA
Industry/Sector Not Applicable Specialism Managed Services Management Level Senior Manager Job Description & Summary At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth. Those in artificial intelligence and machine learning at PwC will focus on developing and implementing advanced AI and ML solutions to drive innovation and enhance business processes. Your work will involve designing and optimising algorithms, models, and systems to enable intelligent decision-making and automation. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Managed Services team you will lead the strategic vision for AI/ML-powered managed services offerings, including RAG pipelines and LLM-based solutions. As a Senior Manager, you will guide large-scale AI/ML and data engagements from design to steady-state managed services delivery, promoting operational excellence and fostering a culture of innovation. Responsibilities Work with cross-functional teams to enhance service offerings Analyze performance metrics to identify areas for enhancement Develop and implement leading practices for service delivery Mentor team members to build proficiency in AI/ML technologies What You Must Have Bachelor's Degree 10 years of experience What Sets You Apart Master's Degree in Computer Science, Engineering, Data Processing/Analytics/Science preferred Demonstrating strategic vision for AI/ML services Leading large-scale AI/ML and data engagements Driving enterprise pursuits and crafting compelling proposals Developing and scaling AI/ML service capabilities Overseeing quality assurance and risk management Engaging C-level stakeholders for digital transformation Proven experience in operationalizing AI and governance Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $103,500 - $233,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Posted 1 week ago
Team Leader Registered Nurse - Critical Care Services (Rn)
Deaconess Health SystemJasper, IN
Campus: Memorial Hospital and Health Care Center Unit: Critical Care Services Shift: Days Hours per Week: 40 Weekends: Rotation Holidays: Rotation Benefits: We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer: Flexible work schedules- Full time/part time/supplemental- Day/Eve/Night Tuition reimbursement Student Loan Repayment Program Payactiv-earned wage benefit-work today, get paid tomorrow Career advancement opportunities Job Overview: In addition to meeting the basic standards of a Staff RN, the Team Leader is expected to role model and exceed the Standards of Performance. In conjunction with the Manager, s/he is to assume the accountability for the quality for nursing care delivered on a specific unit. The Team Leader gives direct care and oversees the care given by other nursing personnel on the unit. The Team Leader coordinates orientation of staff members, participates in evaluating their performance, and provides continuing education. The Team Leader also assists the Manager in planning and managing the resources necessary for the delivery of patient care in the specified area. Required Certifications/Licenses/Experience: Active Registered Nurse (RN) in Indiana or other compact licensure state BSN Preferred Certification/Licenses/Experience: At least 3 years experience as an RN in a health care facility Previous Psychiatric nursing experience Other Key Words: Mental Health
Posted 4 days ago
Managed Services - Guidewire Testing Manager
PwCSaint Louis, MO
Industry/Sector Not Applicable Specialism Managed Services Management Level Manager Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In testing and quality assurance at PwC, you will focus on the process of evaluating a system or software application to identify any defects, errors, or gaps in its functionality. Working in this area, you will execute various test cases and scenarios to validate that the system meets the specified requirements and performs as expected. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Software and Product Innovation - Testing and Quality Assurance team you lead the testing and quality assurance efforts for Guidewire applications. As a Manager, you supervise and develop teams, manage client service accounts, and drive client engagement workstreams by solving complex problems and delivering top-quality results. You leverage your broad experience in Guidewire testing and automation, manage cross-functional teams, and oversee successful project execution in the property and casualty insurance domain. Responsibilities Mentor and develop team members to enhance their skills and performance Utilize proficiency in Guidewire testing and automation to refine processes Coordinate cross-functional teams to achieve project goals in the insurance sector Facilitate successful execution of projects within the property and casualty insurance domain Foster a culture of continuous improvement and innovation What You Must Have Bachelor's Degree 9 years of experience What Sets You Apart Preferred field(s) of study: Computer Engineering Guidewire Certifications preferred Leading cross-functional teams in Guidewire environments Managing release teams and capacity planning Proficiency in Guidewire Digital Portal testing Automation experience with Selenium and Renorex In-depth knowledge in property and casualty insurance Proven experience as a Test Manager Project management in operational activities Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $82,500 - $198,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Posted 5 days ago
Director, Global Marketplace Performance Protocols Intelligence Services
The Coca-Cola Co.Atlanta, GA
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Job Description
Location(s):
United States of America
City/Cities:
Atlanta
Travel Required:
00% - 25%
Relocation Provided:
No
Job Posting End Date:
June 21, 2025
Shift:
Job Description Summary:
The Coca-Cola Company has been on a journey to build a networked global organization across more than 200 countries, combining the power of scale and deep local knowledge to drive sustainable growth. A critical component of this networked organization is Enterprise Services in addition to the Center Domains & Operating Units. Enterprise Services acts as the backbone of our operating structure by providing a network of enterprise-wide scaled solutions and services.
This role sits within the Marketing, CCL & PACS Intelligence (MCPI) Services team, which is a service line embedded in the broader Enterprise Services structure. In your role within the Business & Marketplace Performance Domain, you will shape, implement, and operationalize our next generation data strategy and be instrumental in driving transformational initiatives globally with OUs, Category teams and agency partners. You will be on the pulse of industry-leading marketplace-wide data capabilities and lead the creation of effective Marketplace Performance Measurement solutions and data management protocols. This role will help steward our organization towards the improvement of our Marketing Intelligence agenda, in particular the improvement of our key success metrics of speed of insights, accuracy, and coverage. This role will also play an important role in expanding the adoption of operational data and analytics products into monthly, quarterly, and annual routines. You will be part of a globally networked, service delivery team building a transformational, and competitively advantaged data supplier landscape that drives data quality, stability, and simplicity across our 9 Operating Units. In collaboration with the Digital & Technology Services team this role is essential in ensuring the successful execution of strategic roadmaps and delivery of MPI initiatives.
What You'll Do for Us
Advance External Data Partnerships
- Elevate value delivery with current and new data suppliers, partnering with Marketing, Strategy, and Finance stakeholders in the Operation Units and in Center Domains.
- Help transform our intelligence domain by continuously pushing internal and external boundaries to improve marketplace coverage, speed of insights, and enhanced data granularity for optimal decision-making
- Build new value-based partnership models for the future to maximize external marketplace understanding and cutting-edge solutions that drive growth
- Embed innovation trends, consumer trends, and competitive insights to identify opportunities for innovation in partner roadmaps
- Refine and operationalize partner performance metrics and continuously monitor performance gaps, opportunities, and end-user satisfaction
- Hold partners accountable for data delivery, ingestion, cleaning, metric construction, data harmonization and warehousing so that data is consistent, comparable, and accurate across our foundational data & analytics products
Develop and Champion Intelligence Protocols
- Lead the creation and refinement of intelligence protocols, ensuring methodologies are robust, efficient, and adaptable to evolving needs of the business
- Refine and monitor Standard Operating Procedures (SOPs) for data gathering and reporting to ensure consistency and accuracy in operations
- Provide subject matter expertise for proprietary and syndicated intelligence products while driving awareness and self-service mindset
Optimize Data Sources and Processes Fueling Intelligence Solutions
- Have an outside-in POV, be a champion of change, and partner with your peers to increase user adoption of new measurement systems to improve data quality and market share reporting
- Conduct rigorous assessments of data quality, completeness, and reliability; develop and implement strategies to address data quality issues
- Help design and implement processes to integrate diverse data sources, ensuring seamless compatibility and supplier-agnostic interoperability across systems
Nurture Stakeholder Relationships
- Develop strong connections with key stakeholders in the Operating Units and the Center, understanding their needs and expectations to create long-term trust and collaboration
- Anticipate and mitigate risks and pain points that could impact end users and stakeholders, resolving issues quickly and effectively
- Act as an advocate to and representative for stakeholders within the organization, ensuring their needs and concerns are taken into account during decision-making process
- Be an adoption champion for our intelligence solutions and accelerate the Company's self-service agenda
Practice Service-Delivery Mentality
- Maintain a positive, solution-focused attitude, even when managing difficult requests or high-pressure situation
- Regularly evaluate service processes to identify and implement improvements that enhance end-user experience and efficiency
- Identify and implement improvements in intelligence products to enhance efficiency, effectiveness, and experience over time
- Utilize general management mindset during business planning and demonstrate ability to self-sufficiently manage budget, contract creation, and invoicing/payment process
Demonstrate inspirational leadership
- Contribute to the growth and success of a high-performing global team by promoting a positive team environment, encouraging open communication and collaboration among team members
- Assist in implementing a compelling vision for our partner roadmap that aligns with organizational goals
- Demonstrate personal accountability, integrity, and a strong work ethic to inspire peers through actions and attitude
- Celebrate achievements by recognizing both individual and team successes, fostering a culture of appreciation and motivation
Qualification & Requirements
Functional Skills
- Data Storytelling - Simplicity is Key: Ability to simplify and persuasively communicate complex data into actionable insights to non-experts and cross-functional business stakeholders
- Independent & Outward Focused Point of View: Knowledge of the external environment in which the Company's business is conducted. Includes ability to offer a broad perspective that extends beyond a functional discipline and draw upon knowledge that comes from frequent interaction with different departments, employees and sources and constituencies outside of the Company.
- Cross-functional collaboration: Experience working with global, cross-functional teams (Marketing, Finance, Strategy, Commercial, Technology) to ensure alignment with key stakeholders
- Stakeholder Management: Strong communication and interpersonal skills to present insights and influence senior leadership and stakeholders globally
- Retail Audit Expertise: Deep experience with data collection, sampling, and extrapolation methodologies; outside-in thinking for next generation agency/partner management and value delivery
Related Work Experience
- Minimum of 10 years of work experience, FMCG analytics expertise. The required focus is on the relevance of the recent work you have done as it pertains to this role. We look for experience working across teams and geographies in a complex, global environment leading or leveraging teams of internal and external resources. Experience in a regional or global role preferred. Ideally you will have worked in roles that have developed both strategic and operations capability.
Education Requirements
- Bachelor's Degree required; Master Degree preferred.
What We Can Do For You
- Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Sprite, Fanta & Topo Chico.
- Expansive & Diverse Customers: We work with a diversified group of customers which range from retail & grocery outlets, theme parks, movie theatres, restaurants.
The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.
Skills:
Analytical Thinking, Brand Positioning, Brand Storytelling, Channel Management, Channels Strategy, Communication, Competitive Assessments, Consumer Segmentation, Consumer Trends, Decision Making, Digital Media Strategy, Group Problem Solving, Leadership, Market Research, Media Planning, Microsoft Office, Quantitative Research, Retail Marketing Strategy, Social Media Strategies, Syndicated Research, Waterfall Model
Pay Range:
$160,000 - $186,000
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:
30
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.