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Patient Services Representative-logo
Patient Services Representative
PRISM Vision GroupSuccasunna, New Jersey
The Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue cycle claim scrubbing and missing slip completion. Schedule and accurately complete full registration for patients requesting appointments while adhering to policies and procedures regarding appointment scheduling and registration processes, performing these tasks accurately and with attention to detail to ensure the highest quality standards. Initiate pre-registration process and ensure all demographic insurance information is accurate, complete and up to date on patient’s chart. Verification of insurance information, verification of benefits and insurance referral information. Obtain legal photo identification and (if applicable) insurance card(s) and validate patient identity and coverage prior to services being rendered to ensure patient safety and financial reimbursement. Adhere to HIPPA standards related to patient privacy and confidentiality. Assure ease of patient flow through the clinical care process. Provide patients with all required information regarding appointments and payment policies (e.g. medical records, parking, cash policies, anticipated charges, cancellation policy). Provide upfront financial counseling services at time of check-in including identifying alternate funding resources and establishing payment plans. Advise patients of financial obligations and collect funds according to established guidelines. Act as a liaison/advocate for patients, physicians, and staff in facilitating ease of care. Identify and resolve trouble spots and problem patterns in the provision of care. Notify appropriate parties of the appointment time, referral criteria, insurance verification, and prior authorization requirements. Train other patient services representatives and provide excellent customer service skills. Comply with company policies and standards. Education: High School Graduate or General Education Degree (GED) Experience: 2+ Years experience in a patient facing healthcare function or other customer service function preferred. Excellent verbal and written communications skills in English. Bi-Lingual a plus. Must possess excellent, critical thinking, analytical, troubleshooting, problem resolution, and customer service skills. Mathematical and cash management skills. Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds. Ability to work as an integral team member under minimal supervision, in a fast-paced, complex environment. Ability to show tolerance and sensitivity in stressful situations and safeguard confidential information in accordance with established policies and HIPAA regulations. Computer literate and ability to use multiple systems and acquire proficiency in multiple electronic systems. Proficient with Microsoft Office Suite

Posted 2 weeks ago

Overnight Member Services Rep (Dickinson/I-45)-logo
Overnight Member Services Rep (Dickinson/I-45)
HFP DickinsunDickinson, North Dakota
Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers with over 2,000 clubs and growing! Its mission is to provide a high-quality experience in a welcoming, non-intimidating environment called the “Judgment Free Zone.” Houston Fitness Partners is a leading independently owned franchisee of Planet Fitness. You’ll be joining a team that values: • People-we genuinely care about our team + members • Fun- we enjoy the work • Honesty- we lead with integrity • Accountability- we own the outcome • Drive- we take initiative Characteristics that will make you the perfect fit for our Overnight Member Services Representative: Essential Duties & Responsibilities: • Greet members/guests as they enter and exit the club with confidence, high-energy, and professionalism. • Anticipate member’s/guest’s need and respond promptly by delivering efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment. • Answer phones promptly and in a friendly manner. Assist callers with knowledgeable and accurate information during their inquiries. • Utilize strong communication and problem-solving skills to resolve customer concerns, ensuring a positive experience. • Perform prospective member calls and tours; assessing their membership needs. • Execute retail transactions with accuracy and drive sales goals. • Regular, consistent cleaning and sanitizing of the club and equipment for up to 50% of the shift. • Ability to answer questions regarding business procedures and policies accurately and in a customer-friendly way. Minimum Skills: • Superior customer service skills, preferably 6-12 months of face-to-face customer service experience. • Self-starter who takes initiative with minimal direction and supervision. • Must be punctual and dependable with a solid work ethic. • Basic computer proficiency and ability to manage multiple responsibilities. Minimum Qualifications: • Must be 18 years of age or older. • Ability to pass a background check. • Willing to become CPR/AED Certified prior to gaining employment and maintain your certification while employed. Physical Demands of the Overnight Member Services Representative: • Continual standing and walking throughout the club to accomplish tasks during shift. • Ability to work 3rd shift (overnight) alone, • Must be able to lift up to 50 pounds. • Will encounter toxic chemicals during shift. • Frequent cleaning and sanitizing of equipment and facilities. • Some bending, twisting, and reaching are required to accomplish tasks. Benefits of Joining Our Team: • Medical, Dental, and Vision Insurance for Full-time staff (work a minimum of 30 hours per week) after 6 months of employment. • 401(k) plan eligible after 12 months of employment. • Free PF Black Card gym membership. • Opportunities for growth. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.

Posted 30+ days ago

Coordinator, Supportive Services-logo
Coordinator, Supportive Services
Joliet Junior CollegeJoliet, Illinois
Position Title: Coordinator, Supportive Services Job Description: POSITION TITLE: Coordinator, Supportive Services STATUS: Full time (Grant Funded) DIVISION: Student Development DEPARTMENT: Office Student Right Responsibility – Student Mental Health & Wellness CLASSIFICATION: Exempt UNION: Non-union REPORTS TO: Dean of Students PLACEMENT: Professional, Grade S08 HIRING PAY RANGE: $52,618 - $61,606 annually Competitive starting pay is dependent on education and experience. JJC offers regular full-time positions a variety of fringe benefits including health insurance, retirement benefits, holidays, personal time, and other discounts/reimbursement for classes. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The student population at the college is diverse in ethnicity, gender, language, age and background. Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff. POSITION SUMMARY Joliet Junior College strives to offer students the ability to enhance their educational experience with activities and opportunities outside the classroom setting. This position works directly with students experiencing homelessness or students in care to improve their success, retention, and completion in academic pathways at Joliet Junior College. The purpose of this position is to improve and coordinate services and support for special populations, including students at-risk for or experiencing homelessness. In alignment with state law and best practices for student retention, the Supportive Services Coordinator will serve as the point of contact for eligible students under the Housing and Opportunities that are Useful for Students’ Excellence (HOUSE) program, as well as to work with campus partners to support the identified population of students by improving service coordination and conducting ongoing campus training and needs assessments. Please note: Student experiencing homelessness means an individual enrolled in an institution who lacks or is at imminent risk of lacking a fixed, regular, and adequate nighttime residence or whose parent or legal guardian is unable or unwilling to provide shelter and care and includes individuals defined as homeless under the federal McKinney-Vento Homeless Assistance Act. Student in care means any person, regardless of age, who is or was under the care and legal custody of the Department of Children and Family Services, including youth for whom the Department has court-ordered legal responsibility, youth who aged out of care at age 18 or older, or youth formerly under care who have been adopted and were the subject of an adoption assistance agreement or who have been placed in private guardianship and were the subject of a subsidized guardianship agreement. For the purposes of this job description, all identified or eligible students will be referred to as “identified population of students.” ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES 1. To understand provisions pertaining to the financial aid eligibility of identified population of students, including eligibility as an independent student under the federal Higher Education Act of 1965 and articulate eligibility to students seeking services and support. 2. To understand eligibility determinations for federal, state, or local programs that provide assistance or benefits to individuals on the basis of need. 3. To identify services and resources that are available to and appropriate for identified populations of students and to ensure students are able to access them. 4. To assist identified population of students in applying for and receiving federal and State financial aid and available services, including but not limited to housing, utility assistance, and food assistance. 5. To track and monitor the graduation rate and retention rate of identified population of students who are enrolled at the institution, as required. 6. To complete required reports including an annual report to the Illinois Community College Board on the number of identified population of students enrolled at the institution and other information as outlined in Public Act 102-0083. 7. To act as an intermediary between the identified population of students and relevant offices at the institution, including but not limited to the Office of Financial Aid, the Office of Student Rights and Responsibilities, and the Office of Disability Services. 8. To connect identified population of students to a local Continuum of Care (CoC) program or other community and campus resources. 9. To work with the institution’s Compliance and Digital Marketing offices to publish information on the institution's website about the services and resources available through the coordinator, as well as contact information for local, state, and federal services. 10. To identify alternative safe environments for identified student populations during College closures as needed. 11. To train the institution’s employees to support students experiencing homelessness and to refer those students to the coordinator. 12. Provide support and recommend programs and services to improve the success, retention, and completion of this identified population of students. 13. Participate in trainings and organizations at the local and state level to share information, coordinate services, and develop best practices in supporting students in need. 14. Conduct needs assessments, evaluations, complete reporting, and compile data on the effectiveness of the program through methods including, but not limited to, student surveys. 15. To develop knowledge and skills necessary for applying for grants and identifying funding opportunities to support program sustainability and growth. 16. Perform other related duties as assigned. MINIMUM QUALIFICATIONS 1. Bachelor's Degree in Social Work, Counseling, or related field 2. Understanding of higher education environments working with a diverse student population. 3. Demonstrated successful experience working with people experiencing homelessness, students in care, or other similar populations. 4. Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence. 5. Demonstrated commitment to the college’s core values of respect and inclusion, sustainability, integrity, collaboration, humor and well-being, innovation and quality. PREFERRED QUALIFICATIONS 1. Master’s Degree in Social Work, Counseling or related field with LCSW/LCPC highly desirable 2. Two (2) years of experience in community college student support programming 3. English and Spanish verbal and written communication proficiency. 4. Demonstrated multicultural competence. PHYSICAL DEMANDS 1. Normal office physical demands. 2. Ability to lift 30 pounds and transport supplies from office or storage to campus events. 3. Ability to travel between campus locations and move supplies to and from community/campus events. WORKING CONDITIONS 1. Duties are performed on the main campus and extended campuses; ability to work at all JJC locations required. 2. Ability to work a flexible schedule to accommodate activities that do not occur within the regular work-day (nights and weekends may be requested). 3. Ability to work remotely if required. Internal candidates must adhere to the terms of employment regarding length of time in current position as outlined in their union contract. Full Time/Part Time: Full time Union (If Applicable): Scheduled Hours: 40 Benefits Click on the link below for information about JJC's Benefits: Total Rewards | Joliet Junior College

Posted 30+ days ago

Patient Services Lead, Cardiology-logo
Patient Services Lead, Cardiology
Sutter Bay Medical FoundationBurlingame, California
We are so glad you are interested in joining Sutter Health! Organization: PAMF-Palo Alto Medical Foundation MPD Position Overview: Supports, organizes and coordinates the overall operation of Patient Services, including staffing and work assignments of patient services representatives, assistants and interns. Supports updates to policies, procedures and protocols to streamline workflow, improve efficiency, and strengthen quality assurance. Ensures the timely delivery of services to patients and oversees the efficient operation of the department. Serves as the liaison between Patient Services and staff, physicians, patients, family and other employees. Ensures services are provided in a manner consistent with best practices, accreditation standards and State and Federal regulations. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering patient care. This role is intended for use by employees employed by an outpatient facility. **Schedule: Monday - Friday 9 am - 6 pm (subject to change)** Job Description : EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. HS Diploma or equivalent education/experience TYPICAL EXPERIENCE: 4 years of recent relevant experience. SKILLS AND KNOWLEDGE: Basic knowledge of insurance policies and procedures, as well as patient billing. Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form. Possess outstanding written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people. Time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadline. Broad knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook). Prioritize and delegate assignments and work within standardized policies, procedures, and scientific methods to achieve department objectives and meet deadlines. Work autonomously, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions. Identify, evaluate and resolve complex that arise with little or no precedent. Ensure the privacy of each patient’s protected health information (PHI). Build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives. #LI-GO1 Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Monday - Friday Weekend Requirements: None Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $32.47 to $40.59 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. ​

Posted 5 days ago

Work From Home - Benefits Services Representative-logo
Work From Home - Benefits Services Representative
Global Elite TexasStamford, Connecticut
If you are looking for a fully remote position with the ability to travel, this is the perfect opportunity for you! Here, you can work 100% remotely and from anywhere in the world. On top of that, we host quarterly company retreats to destinations including Mexico, Las Vegas, and Iceland. Join our amazing team of driven individuals for an opportunity to grow your career at your own pace. We will give you the support to succeed, while you have the freedom to explore the world! Preferred Qualifications: • Positive attitude • Ability to make connections with people • Fast learner • Adaptable We Offer: • Work from home or anywhere! • Flexible schedule • Weekly pay • Industry-leading workshops and trainings • Leadership conventions and conferences *In the interest of community wellness, we have adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing

Posted 5 days ago

Director of Surgical Services-logo
Director of Surgical Services
UKH University of Kansas Hospital AuthorityOlathe, Kansas
Position Title Director of Surgical Services Olathe Hospital 20333 W. 151st St. Position Summary / Career Interest: The Director of Perioperative Services has responsibility and accountability for multiple areas to include: Surgery, Cardiac Surgery, Ambulatory Surgery, Day Surgery (Pre/Post-op), PACU, Surgery Education, Surgical Services Scheduling, Pre-Admission Testing, Central Processing. This position is responsible for establishing standards of nursing practices, developing and maintaining policies and procedures, assessing, evaluating, and continuously improving performance. The Director is accountable for operating within a budget, optimizing resource utilization, and providing supurb customer service. He/she has a support staff designed to work collaboratively to improve quality care using evidenced based practices and is expected to keep current on regulations and standards as they apply to the respective areas. The Director works closely with upper management for strategic planning and system progression. Responsibilities and Essential Job Functions Reviews, revises, and develops policies to meet standards and requirements. Communicates policy and practice changes, revisions, regulatory standards, balanced score card data, etc. to staff and physicians. Supports strategic plans to include expansions, new services, increased revenue, and overall vision for growth. Gathers, records, and analyzes data specific to budget, productivity, quality measures, utilization, etc. and implements strategies to increase revenue and quality and decrease expenses. Assures charges are reviewed for accuracy and submitted in a timely manner. Develops processes for maximum utilization, productivity, and resource usage in all areas. Manages resources and personnel to stay within budget. Provides detailed analysis of budget status as required. (salary analysis report, variance reports) Provides and implements cost-savings ideas and works closely with staff, physicians, and others to implement cost-savings initiatives. Provides direction, suggestions, and education to promote and improve customer service. Follows up on customer service issues. Establishes processes to improve customer satisfaction. Demonstrates excellent customer services skills and communicates customer satisfaction status to staff and physicians. Monitors and communicates status of quality measures and compliance with policies and implements strategies to assure compliance. Serves as liaison with the Anesthesia Department and clinic physicians. Assists surgeons and clinic physicians in maximizing their productivity. Assures staff validations and competencies are completed and documented appropriately Assures orientation and on-going education of staff. Maintains staff departmental files to be in compliance with JC. Conducts interviews in a professional and effective manner. Knowledgeable of and implements the disciplinary process as needed and in a fair and consistent manner. Knowledgeable of and demonstrates compliance with Corporate Compliance and Risk Management policies and practices. Demonstrates ability to manage others by communicating effectively, listening objectively, and sharing information, providing direction in a clear manner, monitoring productivity, and following up with individual employees. Collaborates with the medical staff to positively impact the objectives and improve overall quality. Participates in committees and task forces. Acts as a resource person for respective area(s). Serves as a mentor to direct reports by empowering them to develop their leadership skills and abilities to promote best practice, professional conduct and a clear focus on customer service. Coordinates equipment, supplies, and other resources to provide quality in the most efficient and cost-effective way. Participates in evaluating, selecting, acquiring and integrating health care technology and information management systems that meet patient care needs and promotes efficient utilization of nursing and physician resources. Maintains an awareness of practice, issues and trends related to health care, quality management and nursing leadership. Effectively communicates with staff, physicians, vendors, peers and is viewed as a role model and leader. Interacts in a professional and caring manner. Makes self visible and available to staff and physicians and routinely makes patient rounds." Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required. Required Education and Experience Bachelor Degree Nursing in Nursing (MSN is acceptable in lieu of BSN) 3 or more years of management experience 3 or more years of Surgery and/or PACU experience Preferred Education and Experience Master Degree Nursing Required Licensure and Certification Licensed Registered Nurse (LRN) - Single State - State Board of Nursing upon Hire CPR/ AED/ BLS - Other BLS within 14 days Certified Perioperative Nurse (CNOR) - Competency and Credentialing Institute (CCI) - (formerly Certification Board of Perioperative Nursing) upon Hire OR Certified Post Anesthesia Nurse (CPAN) - American Board of Perianesthesia Nursing Certification, Inc. (ABPANC) upon Hire Time Type: Full time Job Requisition ID: R-43677 We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.

Posted 1 week ago

Work From Home - Client Services Representative-logo
Work From Home - Client Services Representative
Global Elite TexasManhattan, Kansas
Our company has moved to 100% virtual, work-from-home positions. This position allows you to build your career around your life, rather than being forced to build your life around your career! We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge. Preferred Skills: - Excellent communication skills, including active listening and problem-solving - Ability to learn, adapt, and adjust on-the-go - Work well with others and individually - Possess a strong work ethic and drive to succeed What You Can Expect: - Flexible schedule - 100% Remote position - Weekly trainings led by top leaders - Life insurance - Health insurance reimbursement - Industry-leading resources and technology

Posted 5 days ago

Analyst - Investor Services-logo
Analyst - Investor Services
Bridge Investment Group HoldingsSandy, Utah
Make an impact As an Analyst within our Investor Services team, you work with the team to perform reviews of investor documentation, investor support and outreach, and process updates to existing investors information as part of our ongoing maintenance processes. Support the review process of investor files and assist with investor onboarding and updates Participate in the documentation collection process from investors and investment managers Be aware of the Tax, AML/KYC, Legal and Compliance requirements, liaise with the appropriate departments to obtain these requirements form investors and act in accordance with all policies and procedures Deliver high-quality service to investors and internal partners by providing timely and professional communication to inquiries Proactively follow-up with all parties involved in the account update process Assist with other investor onboarding processes, including but not limited to data entry, document reviews, and closing procedures Ensure compliance with all established SOC controls What you should bring Degree in Finance, Business, Economics, or related field preferred Working experience in investor services, investor relations, or a related field (private equity, wealth management, financial services, fund administration, or in a legal capacity working with corporate transactions) preferred Adept at in Microsoft Office (proficiency in Excel is essential) Knowledge of legal entity structures will be helpful Experience reviewing and interpreting organizational documentation is a plus Must be proactive and possess solid follow-up skills with an ability to track aged or long-term tasks Working knowledge of Salesforce and other CRM platforms will be helpful Highly organized with a proven ability to work under pressure and meet deadlines Excellent relational skills Refined written and verbal communication skills Strong interpersonal skills Ability to work independently, as well as, within a team What you can be part of Bridge Fund Financial Services is a full-service alternative investment fund administrator providing real-time coordination, value-add services, and detailed reporting to Bridge Investment Group and its investors. We proactively cultivate a culture of excellence, positivity, and opportunities for development and growth within our fund administration, fund analytics, and investor servicing teams. Our team members are energetic, innovative, collaborative, flexible, and forward-thinking individuals that are willing to take pride and ownership of their duties, which go hand in hand with Bridge’s uncompromising values of teamwork, excellence, accountability, empowerment, and responsibility. What we offer Full Insurance benefit suite including Medical Insurance, Dental Insurance, Vision Insurance, Critical Illness Insurance, Accident Insurance, Short Term Disability, Legal & Identity Theft Insurance, and Pet Insurance. Company paid Life Insurance (option to buy additional available) and Long-Term Disability. Access to benefits concierge service. Access to Mental Health & Well-Being service. 401K: Bridge Investment Group will match your contributions dollar-for-dollar, up to 6% of your pay. These contributions are fully vested immediately. Eligible employees are automatically enrolled at a 4% contribution rate. *The employee must be at least 21 years of age and have worked for the Company for at least 60 days. Paid Time Off: Employee will accrue 5.23 hours of paid time off per pay period for a total of 17 days per year. 11 Paid Holidays per year. Following six (6) months of employment at the Company, you will be eligible per birth, adoption or placement of a child for four (4) weeks of paid parental leave as the primary caregiver to the child or two weeks of paid parental leave as the secondary caregiver to the child. Following two years of employment at the Company, you will be eligible for twelve weeks of paid parental leave per birth, adoption, or placement of a child if you are the primary caregiver of the child. Tuition Reimbursement: Up to $5,000 per year of pre-approved tuition expenses will be reimbursed upon submission of approved documentation. Repayment obligations may apply if employment terminates prior to 24 months. At Bridge Property Management we’ve built a reputation for excellence, dating back to when our Founders first began managing properties over 25 years ago, by managing billions of dollars in real estate assets. But it's not just our success that makes Bridge Property Management a great place to work—it's our commitment to creating a dynamic, growth-focused environment where your talents can thrive re’s why a career at Bridge Property Management could be the perfect next step for you: 1 . A Proven Track Record of Success: You’ll be joining a company with a history of excellence, having consistently delivered superior results for our clients in diverse markets. Working with Bridge Property Management means being part of a team that’s known for its strong performance and integrity. 2. Expertise and Learning Opportunities: Our team is made up of industry leaders who bring a wealth of knowledge to the table. By joining Bridge Property Management, you’ll have the opportunity to learn from some of the best in the business while gaining hands-on experience across a wide range of property types, including multi-family, office, industrial, golf courses, resorts, and single-family communities. 3. Technology-Driven Innovation: At Bridge Property Management, we believe in equipping our team with the latest technology and tools. You’ll have access to state-of-the-art systems that drive efficiency, transparency, and success. We’re constantly evolving, and so will your skills as you work with cutting-edge platforms. 4. A Results-Oriented Culture: We pride ourselves on a performance-driven approach, where individual contributions truly matter. You’ll have the chance to directly impact the success of the properties we manage, with the ability to track and see the results of your work. 5. Career Growth and Development: We’re invested in your success. We provide continuous learning opportunities and opportunities of developing and advancing one’s career. Whether you’re looking to grow within your current role or explore new areas of expertise, we encourage and support your professional development. 6. Collaborative and Supportive Team: Our team is more than just colleagues—we’re a group of passionate professionals who work together to achieve shared goals. You’ll be part of a collaborative, supportive environment where everyone’s ideas and contributions are valued. If you're looking to join a team that offers the opportunity to work with a diverse portfolio, develop your skills, and contribute to a company that’s committed to long-term success, Bridge Property is the place for you

Posted 30+ days ago

Assistant Director of Convention Services-logo
Assistant Director of Convention Services
Sunseeker ResortsCharlotte Harbor, Florida
Sunseeker Resort Charlotte Harbor is currently searching for an Assistant Director of Convention Services! The Assistant Director of Convention Services is responsible for the planning, synchronizing and execution of the in-house logistics for groups utilizing convention space. This leadership role will be responsible for ensuring excellent operational execution by leading a team consisting of Convention Services Manager(s) and support staff. This role will require the ability to influence and motivate team members at all levels across a variety of job functions and will report directly to the Director of Catering and Convention Services. All duties are performed in accordance with department and Sunseeker Resorts policies, practices and procedures Job Duties Support the Director of Catering & Convention Services with leading and managing all aspects of the Convention Services Department Train and develop staff to ensure high service standards. Set goals and delegate tasks to improve staff performance. Monitor and control financial and administrative responsibilities, including asset protection. Plan, coordinate and creatively synchronize the needs of group with the hotel team Generate meaningful synergy through the effective streamlining of operations and people; create subject matter experts and new initiatives for service, product offerings and luxury service standards Partner with Catering, Banquets, Operations, Sales, Resort Services, outside vendors and other critical departments to ensure all are aligned on strategy with hotel to execute events flawlessly. Build relationships with directors of all other departments Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and team member satisfaction. Implement quality hiring, training and succession planning processes that encompass the culture of excellence Gain full knowledge of the competitive set; ensure that product offerings and service standards remain best in class in every aspect. Adjust and make improvements where necessary Accountable for fostering consistent levels of extraordinary customer service throughout the workplace that result in the highest levels of guest satisfaction Maintain a positive workspace for all team members where team member engagement levels are high due to everyone feeling valued and enjoy coming to their job Have fiscal responsibility for both the property as well as the departments by consistently looking for ways to refine the business without compromising guest satisfaction Create ways to further enrich the guest experience by continuously reviewing, implementing and refining procedures to ensure every opportunity to offer extraordinary guest experiences while maintaining a culture of smiles and retention of luxury standards Proactively seek guest feedback and liaise with other departments when opportunities present themselves ensuring a seamless and elevated guest experience Perform other functions as needed Exercise discretion and independent judgment when evaluating new programs, new services and new ideas Stay abreast of property goals in order to create, support and present departmental goals to executive leadership Continue to learn and be on the forefront of new technology for the hotel industry Create ways to further enrich the guest experience by continuously reviewing, implementing and refining procedures to ensure every opportunity to offer extraordinary guest experiences while maintaining a culture of smiles, retention of luxury standards Proactively seek guest feedback and liaise with other departments when opportunities present themselves ensuring a seamless and elevated guest experience Manage guest requests and own all complaints; resolve issues immediately and follow up to ensure the guest’s satisfaction Develop collaborative relationships and synergy with all support departments such as Convention Sales & Services, Facilities, Security, Front Services, Front Office, F&B, Golf Course and Executive Offices Foster a management team that possesses and delivers on key strategies of guest service, team member relations, team cooperation, financial responsibility and asset management Ensure all accounting, payroll and team member relations matters are handled in compliance with company policy Perform other functions as needed Minimum Requirements Combination of Education and Experience will be considered. Sunseeker Resorts performs criminal background checks on all candidates. Candidates will need to be authorized to work in the US as defined by the Immigration Act of 1986. Sunseeker Resorts uses E-Verify to confirm the eligibility of all newly hired employees to work in the United States. For more details on E-Verify visit e-verify.gov. Pre-employment drug screenings are required for this position as a condition of employment. Minimum of four (4) to seven (7) years of hotel convention services, catering and/or hotel operations experience Minimum of two (2) to four (4) years in a senior convention services or similar leadership role with experience in overseeing a team of direct reports Bachelor’s Degree in Hospitality, Business Administration or equivalent education/experience preferred Previous experience using Delphi preferred Previous experience in a luxury resort setting preferred Other Minimum Requirements Ability to work varied shifts, including weekends and holidays Working knowledge of Microsoft Office Excellent customer service skills Ability to function well under pressure, manage multiple priorities, and meet established deadlines Must possess mature personal discretion and sound judgment Strong leadership abilities, sound judgment, superior problem solving and decision-making skills Excellent organizational, analytical and project management skills, with particular attention to quality and detail Interpersonal skills to deal effectively with all business contacts Professional appearance and demeanor Sunseeker Resorts is an Equal Opportunity Employer (EOE) and is committed to creating a diverse workplace environment. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances. For more information, see www.sunseekerresorts.com

Posted 30+ days ago

Office Services Specialist-logo
Office Services Specialist
SPS-North AmericaLos Angeles, California
Job Title: Field Support Specialist Reports To: The Field Support Specialist, will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. Job Overview: The Field Support Specialist will be assigned to provide backfill coverage within their assigned region, filling in for staff that will be on scheduled and unscheduled time off. This position requires flexibility as there will be multiple locations the FSS could be assigned to. This assignment could also be same day assignments based on unscheduled call outs needing immediate support. This position is recognized as a critical role for customer satisfaction, continuity of business, and meeting our service level agreements. The goal for this role is to ensure customers are supported with continuous coverage in conformance of our service level agreements. The FSS Representative provides exceptional overall office services experience, delivering operational functions in the following service lines: shipping & receiving, print & binding, facilities, hospitality, concierge, reception, data entry, document scanning, inventory/supplies management, and other processes which may be tailored to specific sites within the scope of our core business lines and service level agreements. Training will be facilitated at SPS sites within that region to establish FSS familiarity with the other SPS sites. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: Mail Services Provides exceptional world class service to all clients (in all forms of communication). Processes inbound and outbound accountable and flat mail/packages and sorts by recipient/department utilizing manual or electronic chain of custody procedures. Performs duties associated with the shipping and receiving of materials such as packaging and sealing shipments. Reprographics Services Assists with copy/print production and/or monitoring the copy/print equipment for satisfactory functionality. Provide binding services such a GBC, Velo, Coil, and Wire Internal Performs daily key operations of convenience multi-function devices (ensuring functionality, replenish toner/paper). Performs duties of scanning and imaging documents and light copy/print reproduction services. Office Services Maintains the Office Services Center area in a neat and orderly fashion. Service and replenish the pantry, conference, kitchen, or meetings areas. Provides general and preventative office maintenance & repair duties. Oversees office equipment maintenance and safety tests. Breakroom organization, cleaning, and stocking. Meeting room and conference room set ups. Monitors level of office supplies on the floors while replenishing. Inventories office supplies and orders accordingly. Front of House Provides reception or concierge (front of office) coverage as needed. Welcome guests receive and catalog guest information, and orient new clients. Represent SPS Global and our clients positively in all interactions (in person, on the phone, and over email) Oversee the quality of the lobby concierge experience while demonstrating a spontaneous desire to assist others and provide excellent service Exhibit a courteous and gracious personality even in stressful situations and builds professional relationships with customers and other teams. Receiving guests and contacting associated client host, coordinating with Building Security, and managing access levels for clients. Answers and properly routes global calls, Logs visitors into the registration system. Provides light administrative support to staff as directed Competencies: Strong verbal and written communication skills. Excellent customer service skills. MS Office Suite experience with intermediate to expert competency. Ability to handle multiple tasks simultaneously. Good organizational skills. Working knowledge of MFD (Multi-Functional Device) equipment. Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions. Possesses ability to work independently and capable of completing projects. Proactively seeks out additional work during downtime. Builds professional relationships with customers and other teams. Maintains professionalism and composure when interacting with all employees. Qualifications and Education Requirements: High School Diploma (or equivalent) required. 6+ months prior work experience preferred. Ability to work assigned work hours determined by manager. Excellent organizational and time management skills. Analytical abilities and aptitude in problem-solving. Superb written and verbal communication skills. Current knowledge or ability to learn computer-based systems required for functions of position. Required to maintain an overall professional appearance and attitude. Adhere to all policies and procedures required. Physical Demands: Approximately 50% of the time this position requires the below physical demands. Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance. Ability to walk bend, kneel, stand, and/or sit for an extended period of time. Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery. Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability). Travel: Travel is an essential part of the Field Services Specialist role and it is mandatory to have access to a reliable means of transportation. Assignments can include traveling from one SPS site to another SPS site after your arrival to your “home” location as required by business need. Travel distance will be predominately within the FSS’s assigned region Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range $21 - $22 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees! Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law. To view our privacy policy, click on the link below: SPS-North America Privacy Policy

Posted 1 week ago

Tax Director/Partner, Professional Services-logo
Tax Director/Partner, Professional Services
AnchinNew York City, New York
Title: Tax Director/Partner, Professional Services Department: Tax Supervises: Senior Managers and below Role Type: Full-time Location: New York, NY (Hybrid) ABOUT THE COMPANY: Anchin is a New York City based Certified Public Accounting and Consulting firm with a Long Island and Florida presence that provides expert financial advisory to companies across a diverse range of industries. We offer a full range of integrated accounting, consulting and business management services from tax planning and audits to the most detailed analysis of acquisitions and financial restructuring. Anchin is consistently recognized as one of the “Best of the Best” accounting firms in the country, a Best Place to Work in New York City and New York State, and a Best Accounting Firm to Work For Nationwide. ABOUT THE POSITION: We are seeking an experienced and strategic Tax Director/Partner to join our Anchin team, which specializes in the Professional Services industry. This role is ideal for a seasoned tax professional with deep expertise in various entity structures, including Partnerships, Corporations, as well as shareholder/partner individual tax matters. The ideal candidate will be market-facing, possess exceptional business development skills, and demonstrate leadership in growing a practice area while mentoring and developing staff. RESPONSIBILITIES: Serve as a strategic advisor to clients within the Professional Services industry, delivering high-quality tax planning and compliance solutions for Partnerships, Corporations and individual shareholders/partners. Address complex tax issues and provide innovative solutions to minimize tax liabilities while ensuring compliance with federal, state, and local tax laws. Build and maintain strong client relationships, ensuring exceptional client service and satisfaction. Lead market-facing initiatives to grow the practice area by identifying new business opportunities and expanding client relationships. Develop and execute strategic business development plans to increase firm visibility and revenue within the Professional Services industry. Represent the firm at industry events, conferences, and networking opportunities to enhance the firm's brand and attract potential clients. Mentor and develop a high-performing team of tax professionals, fostering a culture of learning, collaboration, and growth. Provide guidance and training to staff on technical tax matters, client communication, and business development strategies. Lead performance evaluations and career development discussions, ensuring team members reach their professional goals. Stay current with changes in tax laws, regulations, and industry trends, ensuring the firm and clients remain compliant and informed. Oversee complex tax compliance engagements, including tax returns and filings. Review and approve technical tax research and memos, ensuring accuracy and strategic insight. Qualifications: Education: Bachelor's degree in Accounting, Finance, or related field. Certified Public Accountant (CPA) preferred. Experience: 10+ years of progressive tax experience in public accounting, with a focus on the Professional Services industry. Proven expertise in Partnership, Corporation, and individual shareholder/partner tax matters. Expertise in Partnership tax concepts including special allocation and state and local complexities. Demonstrated success in business development, client relationship management, and practice growth. Strong leadership, team development, and mentoring abilities. Excellent communication, analytical, and problem-solving skills. Proficient in using tax software and Microsoft Office applications. Compensation: Competitive annual salary in the range of $220,000 to $500,000+, based on the individual’s experience level. Attributes: Accountability : Follows through on commitments, does what you say you will do, even requiring some personal sacrifice. Communicates Effectively : Delivers messages in a clear and concise manner, listens attentively. Strong Interpersonal Skills : Relates comfortably to all levels of people, both internally and externally. Nimble Learner : Learns quickly when facing new situations, willingly takes on the challenge of unfamiliar tasks. Technical Proficiency : Deals with technical issues comfortably and can complete work at a high level of proficiency. Technologically Proficient : Ability to apply technology solutions to work. Being Resilient : Shows confidence under pressure, maintains a positive attitude despite adversity. Action Oriented : Proactively seeks out new and challenging work. Trustworthiness : Keeps confidences and develops a reputation for being honest and ethical. Anchin is an equal opportunity employer who agrees not to discriminate against any employee or job applicant irrespective of race, color, creed, alienage, religion, sex, national origin, age, disability, gender (including gender identity), marital status, sexual orientation, citizenship, or any other characteristic protected by law. Anchin is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Anchin Recruitment Team at recruit@anchin.com

Posted 1 week ago

Patient Services Representative-logo
Patient Services Representative
Cardiovascular Institute of the SouthBaton Rouge, Louisiana
Who We Are: Cardiovascular Institute of the South, a leading organization dedicated to advancing heart health through innovation and excellence, is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same mission to provide our patients with the highest quality cardiovascular care available. Join our team and be a part of an organization that is dedicated to improving patient outcomes and shaping the future of heart health. What We Offer: Choice of three health insurance plans Dental insurance coverage Vision insurance coverage 401(k) with company match and profit-sharing plan Company-paid short-term and long-term disability coverage Company-paid life insurance for you and your family Access to company-provided training and educational resources Eligibility for annual merit-based performance increases Accrued General Purpose Time (GPT) Eight company-paid holidays Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days Complimentary Employee Assistance Program (EAP) for all employees and their dependents About the Role Perform front-desk duties such as patient check-in/out, appointment scheduling, and handling payments and medical records. Serve as the first point of contact for patients, ensuring a professional and welcoming environment. Support clinical and billing teams with accurate administrative and clerical documentation. How You’ll Drive Our Mission Forward Ensure smooth patient flow by efficiently managing appointments, follow-ups, and no-shows. Accurately collect and update patient information, including insurance and billing details. Maintain compliance with HIPAA privacy and security standards while handling sensitive patient data. Facilitate effective communication between departments through electronic message documentation and schedule coordination. What Makes You a Great Match High school diploma with strong communication and customer service skills. Knowledge of patient scheduling, billing, and insurance processes preferred. Ability to quickly learn and use computerized medical office systems. Friendly, organized, and dependable with a focus on patient-centered service.

Posted 2 weeks ago

Retirement Plan Services Advisor-logo
Retirement Plan Services Advisor
Busey BankKansas City, Missouri
Position Summary The Retirement Plan Services Advisor is responsible for serving to support relationships with retirement plan sponsor clients. This position is also responsible for interpreting and communicating retirement plan government regulations and document provisions. Duties & Responsibilities Serve as support to current and new relationships to include on boarding of new clients within Retirement Plan Services. Serve as main point of contact for employer clients, leveraging comprehensive knowledge of retirement plans to provide suggestions of plan operations, compliance and best practices. Weekly, quarterly, and annual administrative duties and projects associated with retirement plan compliance, including developing the compliance monitoring and review processes and procedures. Act as a liaison between plan sponsor clients and retirement plan service providers. Work with service providers to develop processes and procedures for our clients. Assist with day to day operations of current retirement plans. Work with other associates to identify and suggest areas of improvement to policies and processes as well as service levels. Education & Experience Knowledge of: Strong oral and written communication skills Analytical skills necessary to interpret government regulations and retirement plan documents Ability to: Multi-task and work independently Work in an efficient manner with minimal errors; detail oriented Perform duties and meet deadlines under frequent time pressures Make decisions and suggestions and the soundness of them Education and Training: Requires Bachelor’s degree. 5 or more years retirement plan service experience. Retirement plan designations preferred. Knowledge of qualified retirement plans and laws that regulate them. On-going educational development and broadening of appropriate knowledge to enhance skills. Proficient in Microsoft Office. Compensation and Benefits Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $75,000-$110,000 annually) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being—now and in the years to come—are important to us. Busey’s Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

Posted 1 week ago

Guest Services Representative (Crypto.com Arena)-logo
Guest Services Representative (Crypto.com Arena)
AEG WorldwideLos Angeles, California
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! Crypto.com Arena has an unrivaled reputation for excellence, having established itself as one of the world’s busiest and most successful venues in the world. As the home of three professional sports franchises – the NBA’s Los Angeles Lakers, the NHL’s LA Kings and the WNBA’s Los Angeles Sparks – Crypto.com Arena has proven to be a home court advantage for the local teams. The AEG owned and operated arena continues to distinguish itself as the host of major, high-profile events of national and international distinction including the 2004, 2011 & 2018 NBA All-Star Games, 2002 & 2017 NHL All-Star Games, 2000 Democratic National Convention, 2009 World Figure Skating Championships and 21 GRAMMY Awards shows. For a quarter of a century, Crypto.com Arena has been marked with performances and special events that brought international stature to the downtown Los Angeles venue including concerts headlined by Taylor Swift, Drake, Beyoncé, Prince, U2, Paul McCartney, Garth Brooks, Usher, Jay-Z, Keith Urban, Roger Waters, Britney Spears, Katy Perry, Ed Sheeran, Kendrick Lamar, Michael Bublé, Carrie Underwood and Justin Timberlake, as well as world championship boxing, family shows and other live events. Crypto.com Arena is not only a great venue for sports and entertainment, but it also holds a special place in the hearts of the local community. The arena has witnessed many historic moments, unforgettable performances, and become an iconic landmark in the region for the most popular and important events. Job Summary: The Guest Services Department’s Guest Services Representative position is responsible for providing excellent guest service at all Crypto.com Arena and Peacock Theater events. Essential Duties: Guest Services: Greet guests as they enter. Provide guests with directions. Distribute promotional items. Check tickets and credentials for guests attempting to enter the building, private/VIP spaces or access seating sections. Assist with information requests. Provide mobility escorts and general assistance to deliver inclusive service to guests with disabilities. Assist with information requests. Notify Supervisor of guest complaints and assist in diffusing situations. Effectively and calmly interact with angry or emotional guests and Team Members. Ensure guests exit venue safely. Assist guests during emergency situations. Department Operations: Communicate effectively via radio transmission. Handle all equipment with care. Perform a thorough visual inspection of work areas. Complete all assigned tasks within the guidelines and deadlines set by Guest Services Managers and Supervisors. Maintain company confidentiality. Use precautions and follow safety guidelines. Required Qualifications: A minimum education level of: High School Diploma or its equivalency. A minimum of 1 year of related work experience. Basic typing and computer skills, including Microsoft Office applications (Outlook, Word, Excel) Reliable, punctual, and regular in attendance with good communication skills. Friendly, outgoing personality. Maintain a high standard of grooming. Ability to take direction well and work well with others. Ability to pass a pre-employment background check. Must be available to work at least five (5) evening events per week; including all weekend (Friday, Saturday, and Sunday) events, possibly until 12:00 am or later. Able to stand for multiple hours (4-6 hours per shift), lift/push/pull 30 lbs. and work any position, including elevator shifts. Perform a variety of duties, often changing from one task to another of a different nature without the loss of efficiency or composure. Use excellent customer service skills when interacting with guests, vendors, and employees. Ability to memorize, recollect, and quickly retrieve relevant information. Ability to read, listen, and communicate effectively in English, both verbally and in writing. Upon employment must join the 1877 SEIU Union. Preferred Qualifications: Bilingual (Spanish) a plus but not required. Pay Scale: $20.48 Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits: Part-time: This position may be eligible for benefits per CBA requirements. AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description. AEG is committed to developing a diverse workforce reflective of the marketplace and the communities in which we do business. We believe a diverse workforce is not merely an advantage; it is mandatory for any company to be successful in today's business climate. Anschutz Entertainment Group is an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, handicap, or any other legally protected status recognized by federal, state or local law. This Employer is subject to the Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00) #LI-Onsite

Posted 6 days ago

Environmental Services P.T.-logo
Environmental Services P.T.
ASM Global-SMGToledo, Ohio
Duties and Responsibilities: Works closely with the Team leader and Operations Manager to develop time lines, schedules, checklist and action plans for overall facility housekeeping and cleaning and event related cleanup. Performs cleaning and housekeeping tasks for the entire facility. Including public areas, support areas, entrance areas, and offices. Sweeps, mops, waxes, buffs, vacuums. Cleans floors, restrooms, washes walls, ceilings and windows. Removes all trash and waste and disposes in trash compactor Responsible for the day to day housekeeping, upkeep and deep cleaning of the facility and related support areas, including but not limited to: Wall patch and paint, wallpaper repair, tile repair. Reports all major maintenance items and safety concerns to management. Responsible for maintaining stock rooms and slop rooms, responsible for consumable supply inventory and solution centers, reports to management when stock needs to be ordered. Responsible for delivering the highest level of cleanliness to all clients and events. Assist with the cleaning, minor maintenance and proper storage of all cleaning and housekeeping equipment and fixtures, including buffers, vacuums, scrubbers, etc. and motorized equipment. Performs deep cleaning and housekeeping projects throughout the facility, i.e. carpet extraction, floor stripping and sealing, waste removal, window cleaning and other projects as needed. Assist in the training and orientation of new employees, assist with continuing education and training sessions for existing employees. Compiles information and generates time reports and work studies, makes recommendations to management for increased productivity. Completes daily checklist and reports same to management. This is not intended to be a comprehensive list of duties performed by this classification, but rather a representation of general duties. This classification performs other event related duties as needed, directed or required. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The following requirements listed below are representative of the knowledge, skill, and/or the ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: One year of experience in performing a variety of housekeeping and cleaning related work. A good knowledge of tools, materials, and cleaning equipment used in facility housekeeping; skill in the techniques of handling the tools and cleaning equipment. Candidate should have a High School diploma or equivalent. Language Skills: Must have ability to verbally communicate with the general public, clients and management. Should also possess written communication skills and some computer skills. Reasoning Ability: Must have the ability to work from CAD drawings, other types of working drawings and event checklists. Team member should also have some math ability to mix solutions. Certificates, Licenses, Registrations: Team Member should possess a valid Ohio driver’s license. Physical Demands: Team Member should be able to lift 75lbs. Operate the Geni lift up to heights of 36 feet, be able to work from step ladders and extension ladders as well as scaffolding. Work Environment: The work of this class involves evening, weekend, and holiday work. This position requires mandatory overtime as needed. Team Member may be asked to work outdoors as well as indoors on any ASM Global managed property. Must be well groomed and wear full uniform in accordance with the ASM Global policy and procedure manual.

Posted 30+ days ago

Work From Home - Benefits Services Representative-logo
Work From Home - Benefits Services Representative
Global Elite TexasTampa, Florida
If you are looking for a fully remote position with the ability to travel, this is the perfect opportunity for you! Here, you can work 100% remotely and from anywhere in the world. On top of that, we host quarterly company retreats to destinations including Mexico, Las Vegas, and Iceland. Join our amazing team of driven individuals for an opportunity to grow your career at your own pace. We will give you the support to succeed, while you have the freedom to explore the world! Preferred Qualifications: • Positive attitude • Ability to make connections with people • Fast learner • Adaptable We Offer: • Work from home or anywhere! • Flexible schedule • Weekly pay • Industry-leading workshops and trainings • Leadership conventions and conferences *In the interest of community wellness, we have adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing

Posted 5 days ago

Guest Services-The Barn At Rocky Fork Creek-logo
Guest Services-The Barn At Rocky Fork Creek
Cameron Mitchell ExternalGahanna, Ohio
CAMERON MITCHELL RESTAURANTS is seeking a HOST to join our team! Who are We? We are Great People Delivering Genuine Hospitality. What is Your Role? To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business. Summary: It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities. At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below: Opportunities for career growth, 80% of all positions promoted from within Dining discounts at any of our 60+ restaurants Health benefits for eligible associates Inclusive, fun, and creative environment Flexible scheduling, paid time off, and closed 7 major holidays! Starting pay $12.00-$20.00/hour based on experience Must have weekend availability Friday-Sunday WHAT WE ARE LOOKING FOR: Genuine approach to hospitality Individuals who exemplify leadership, kindness, and positivity “Yes is the Answer!” Mentality Those who value teamwork, family, and community ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts. Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority. Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion. Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly. Knows emergency procedures in the restaurants Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook. Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.

Posted 30+ days ago

Pharmacy Services Director-logo
Pharmacy Services Director
Direct SupplyMilwaukee, Wisconsin
Position Summary: Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. In the Pharmacy Services Director position, you’ll lead the Pharmacy Services program within Direct Supply Procurement Services. You’ll oversee the full book of business and serve as the primary point of contact for clients, ensuring the accurate and timely delivery of pharmaceutical solutions. In this role, you’ll work cross-functionally with operations, clinical, strategy, and product teams to optimize pharmacy spend and deliver measurable value to customers. Skills Needed: Provides Customer Value - Delivers cutting-edge , tech-driven solutions paired with outrageous customer service with an eye to profitability. Seizes opportunities that reward both the customer and DS, fostering robust customer relationships. Leverages AI & Business Insight - Leads with an AI-First mindset infusing technology into customer solutions and workflows. Harnesses the power of AI and data to cut through noise and inform decisions. Blends business savvy, financial acumen, industry knowledge, and te ch expert ise to set priorities. Effectively Collaborates - Forges strong partnerships and works productively with others to achieve common goals. Finds common ground to solve problems and seeks out diverse perspectives to inform decisions. Quickly earns trust, puts others at ease, and shows empathy. Communicates Effectively - Develops and delivers impactful communications for diverse audiences across channels. Excels in both small and large group interactions. Captures attention, actively listens, and guides discussions towards targeted goals. Solves Problems - Uses technology and sharp logic to craft inventive solutions to complex issues, digging deep to tackle root causes. Conducts impartial analysis, leaving no stone unturned for comprehensive insights. What You’ll Do and Impact: Lead program development and oversee service execution for DSPS Pharmacy Services . Establish the workflow process es that fully utilize s the technolo gy p latform along wit h the managed care services to deliver quantifiable results . Serve as the primary contact for client inquiries, escalations, and reporting requests. Monitor spend performance and client success metrics to ensure services are delivered in alignment with expectations. Schedule and facilitate client meetings (monthly, quarterly , annually ) to review performance, address concerns, and maintain satisfaction. Collaborate with clinical teams and data analysts to support formulary management, claims processing, and rebate administration. Partner with Product Development to enhance dashboards, user interfaces, and client-facing reports based on user feedback. Lead or contribute to special projects involving data modeling, performance analytics, and process improvement. Experience: Bachelor’s degree 8+ years of experience in LTC Pharmacy including claims adjudication, formulary management , billing and PBM services Data analytics capabilities that are specific to cost containment and RCM within Healthcare space Clinical experience with therapeutic interchanges Product development abilities that applies unique and creative solutions Proficient in Microsoft Excel, data analysis platforms, and CRM/reporting tools Demonstrated success working cross-functionally in a client-facing role. Additional Items of Interest: MBA preferred Preferred certifications Job to be performed in the location listed. Generous benefit package available. Click here to learn more. Direct Supply, Inc. and its U.S. subsidiaries are equal opportunity and affirmative action employers committed to diverse workforces.

Posted 2 weeks ago

Registered Nurse (RN) - Psychiatric Emergency Services - Nights-logo
Registered Nurse (RN) - Psychiatric Emergency Services - Nights
Denver Health and Hospital AuthorityDenver, Colorado
We are recruiting for a motivated Registered Nurse (RN) - Psychiatric Emergency Services - Nights to join our team! We are here for life’s journey. Where is your life journey taking you? Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all: Humanity in action, Triumph in hardship, Transformation in health. Department Psych ER The following positions within Inpatient Adolescent Psychiatry, Inpatient Adult Psychiatry, Psychiatric Emergency Services, CARES, and Outpatient Behavioral Health Services are offering the opportunity to enroll in a program offering a cash incentive to recognize your work treating patients with substance use disorders. This program is sponsored through the ACCESS (Advancing Careers, Competencies, and Equity in Substance Treatment Services) grant. Employees must be >0.6 FTE to be eligible. 50% of the bonus will be received 90 days after signing the program contract. Program is available until grant funds are exhausted. · Registered Nurses (RNs) may earn up to $7,500 · Behavioral Health Technicians (BHTs) may earn up to $3,500 · Care Navigators may earn up to $3,502 Job Summary Under general supervision, adheres to the American Nurses Association (ANA) standards of professional nursing and performance, and the ANA Code of Ethics to provide care to all healthcare consumers. Applies critical thinking, evidence-based practices and competence to collaborate with the health care team to promote excellence in healthcare consumer safety and quality outcomes. Utilizes the Theory of Human Caring and Caritas in daily practice. "Jean Watson, PhD, RN, AHN-BC, FAAN, Founder / Director, Watson Caring Science Institute." Essential Functions : Assess the needs of individuals, families and/or communities to identify potential health or safety problems (15%) Maintain accurate, detailed reports and records (10%) Monitor, record and report symptoms and changes in patient’s condition and vital signs (10%) Modify patient treatment plans as indicated by patient’s responses and conditions (10%) Develop and modify patient care plans as indicated by patient’s responses and conditions (10%) Prepare patients for, and assist with examinations and treatments (10%) Consult and coordinate with health care team members to assess, plan, implement and evaluate patient care (5%) Monitor all aspects of patient care, including diet and physical activity (5%) Direct and supervise less skilled nursing/health care personnel (5%) Instruct individuals and families on health education and disease prevention and after care (5%) Administer nursing care to ill, injured, convalescent or disabled patients (5%) Medication administration, documentation and reassessment (5%) Promote positive patient experience (5%) Education : Associate's Degree Required Work Experience : less than 1 year • One year experience in a direct patient care setting preferred Licenses : BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association or American Red Cross Required and RN-Registered Nurse - DORA - Department of Regulatory Agencies Required Knowledge, Skills and Abilities : Adherence to Standards of Professional Nursing Practice/ Process / Performance [ANA Standards addendum- signed] and accrediting body standards. Ensures all duties, responsibilities and competencies are conducted in a manner that is effective and appropriate to patients/clients to who care/service is being provided. Demonstrates knowledge and applicability of the principles of growth and development over the life span, as well as demonstrating the ability to assess data reflecting the patient’s status and interpreting appropriate cultural information of the patient(s) to whom care/ services is being delivered/provided. Employee has completed and met their clinical competency standards Ability to use medical equipment and instruments to administer patient care. Skilled in maintaining effective working relationship with patients, employees, and the public. Ability to react calmly and effectively in emergency situations Ability to interpret adapt and apply guidelines and procedures Ability to communicate clearly. Microsoft Office Suite required. EPIC documentation preferred. Shift Nights (United States of America) Work Type Regular (0.9 FTE) Salary $34.00 - $56.57 / hr Benefits Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans Free RTD EcoPass (public transportation) On-site employee fitness center and wellness classes Childcare discount programs & exclusive perks on large brands, travel, and more Tuition reimbursement & assistance Education & development opportunities including career pathways and coaching Professional clinical advancement program & shared governance Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer Our Values Respect Belonging Accountability Transparency All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation. As Colorado’s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year. Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer. Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. Applicants will be considered until the position is filled.

Posted 30+ days ago

Player Services Representative (On Call)-logo
Player Services Representative (On Call)
Full House ResortsWaukegan, Illinois
Essential Job Functions: • Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and American Place and departmental policies and procedures; • Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees; • Register arriving guests by completing appropriate paperwork and obtaining proper payment information; • Solicit and identify new gaming customers on the casino floor. Generate new business by signing up qualified guests for the Players’ Club; • Maintain up-to-date knowledge of player tracking system, promotions, events, entertainment and general property information; • Create and issue Players Services cards and promote the program and related promotions; • Maintain integrity of database by following precise standards of data entry; • Ensure the protection of customer’s rewards and credit lines; • Settle account balances of departing guests by accepting payment and handling cash drawer. • Investigates and resolves general billing discrepancies; • Respond to guest inquiries concerning entertainment or attractions and provides guests with general information to ensure a pleasant stay in the hotel; • Print and process routine reports and may assist in the training of new departmental employees; • Promote positive public/employee relations at all times; • Maintain a clean, safe, hazard-free work environment within area of responsibility; • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations; • Ensure prompt and discrete notification to management of any observation of illegal acts and/or internal ethics violations; • Perform other duties as assigned. EDUCATION and/or EXPERIENCE: High School/GED preferred Prior high-volume customer service experience 1-year related experience strongly preferred Preferred: Bilingual A Plus CERTIFICATES, LICENSES, AND REGISTRATIONS: Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations. KNOWLEDGE/SKILLS/ABILITIES: Excellent Verbal Communication skills are required Must be highly organized and detail-oriented with strong decision-making skills Ability to thrive in a fast-paced multi-tasking, hands-on environment Ability to establish and maintain positive working relationships Ability to work overtime and irregular hours Strong Computer Skills Understanding of various telecommunications equipment Must be able to stand and walk for extended periods. Other physical demands of this job may include but are not limited to; sitting, bending, lifting to a minimum of 25lbs, reaching, pulling/pushing, kneeling, squatting, and grasping Benefits Medical, Dental, & Vision Voluntary Life, AD&D, & Disability Insurance Volunteer Time Off, Ventra Program 401K + Employer Match Paid Time Off Tuition Reimbursement Salary Range: $17.10 – $27.00

Posted 30+ days ago

PRISM Vision Group logo
Patient Services Representative
PRISM Vision GroupSuccasunna, New Jersey
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Job Description

The Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue cycle claim scrubbing and missing slip completion.

 

 

  • Schedule and accurately complete full registration for patients requesting appointments while adhering to policies and procedures regarding appointment scheduling and registration processes, performing these tasks accurately and with attention to detail to ensure the highest quality standards. 
  • Initiate pre-registration process and ensure all demographic insurance information is accurate, complete and up to date on patient’s chart.
  • Verification of insurance information, verification of benefits and insurance referral information.
  • Obtain legal photo identification and (if applicable) insurance card(s) and validate patient identity and coverage prior to services being rendered to ensure patient safety and financial reimbursement.
  • Adhere to HIPPA standards related to patient privacy and confidentiality.
  • Assure ease of patient flow through the clinical care process.
  • Provide patients with all required information regarding appointments and payment policies (e.g. medical records, parking, cash policies, anticipated charges, cancellation policy).
  • Provide upfront financial counseling services at time of check-in including identifying alternate funding resources and establishing payment plans.
  • Advise patients of financial obligations and collect funds according to established guidelines.
  • Act as a liaison/advocate for patients, physicians, and staff in facilitating ease of care.  Identify and resolve trouble spots and problem patterns in the provision of care.
  • Notify appropriate parties of the appointment time, referral criteria, insurance verification, and prior authorization requirements. 
  • Train other patient services representatives and provide excellent customer service skills.
  • Comply with company policies and standards.

 

 

Education: High School Graduate or General Education Degree (GED)

Experience: 2+ Years experience in a patient facing healthcare function or other customer service function preferred.

 

  • Excellent verbal and written communications skills in English. Bi-Lingual a plus.
  • Must possess excellent, critical thinking, analytical, troubleshooting, problem resolution, and customer service skills.
  • Mathematical and cash management skills.
  • Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds.
  • Ability to work as an integral team member under minimal supervision, in a fast-paced, complex environment.
  • Ability to show tolerance and sensitivity in stressful situations and safeguard confidential information in accordance with established policies and HIPAA regulations.
  • Computer literate and ability to use multiple systems and acquire proficiency in multiple electronic systems.
  • Proficient with Microsoft Office Suite