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U-Haul logo
U-HaulAurora, CO
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. Pay Range is: $15.00 - $24.68 Hourly U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Posted 30+ days ago

S logo
Savers Thrifts StoresNashua, NH
Description Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: Bundled health plans such as medical, Rx, dental and vision Company-paid life insurance for extra protection and peace of mind Programs to stop smoking, diabetes management coaching, and on demand care options. A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Paid time off from work for leisure or other hobbies. A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 224 Daniel Webster Hwy, Nashua, NH 03060

Posted 1 week ago

Wawa, Inc. logo
Wawa, Inc.Nottingham, PA
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter. What you'll do: Greet and engage with customers to ensure their needs are met both quickly and courteously. Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized. Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products. Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting. Help keep our stores clean and safe by following all established policy, procedures, and guidelines. Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.Benefits: We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs. Eligibility for Wawa Benefits is defined under the terms of the plan(s)Qualifications: Great communication and customer service skills. Ability to thrive in a fast-paced environment and multitask like a pro. Must be 16+ years old with reliable transportation. Enjoys working in a team environment. The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Posted 30+ days ago

Floor & Decor logo
Floor & DecorLouisville, KY
Base Pay This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience. Purpose: As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers. Our Cashiers are responsible for providing excellent customer service through greeting customers, checking out customers, handling product returns, performing basic cash office functions and providing every customer with an exceptional experience. Full-Time and Part-Time Positions Available. Qualities we look for: Friendly and enthusiastic Entrepreneur and hard-working Honest and accountable Essential Job Functions: Greet every customer in a helpful and courteous manner. Connect with customers, ask about their projects, recommend our products and excite customers about their purchase. Provide above and beyond customer service and exceed customer expectations. Demonstrate and understand compliance of the company's safety processes. Act and work in a manner consistent with the company's core values. Process customers at checkout using the point of sale (POS) system. Process customer refunds and exchanges according to established guidelines. Open and close registers. Follow established cash, check and credit card acceptance procedures. Answer the telephone according to the company guidelines. Stock, tag and display merchandise as required. Be able to create price tags and merchandise signs. Minimum Eligibility Requirements: Must be 18 years or older Knowledge of basic math skills Customer service experience Potential travel to other stores for support. Working Conditions (travel & environment) While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Physical/Sensory Requirements Medium Work- Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday- Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday- Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities at every level Career advancement opportunities Relocation opportunities across the country 401k with discretionary company match Employee Stock Purchase Plan Referral Bonus Program A personal holiday and Volunteer Time Off program Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Posted 30+ days ago

American Red Cross logo
American Red CrossYakima, WA
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: We provide Paid-Training - no prior medical experience required! Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule: (Yakima, Washington) To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Flexibility is a MUST. Every other week requires overnight travel. Schedule is provided two to three weeks in advance. Pay Information: Starting rate $19.25/hour. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent is required Customer service experience and effective verbal communication skills are required A current, valid driver's license with a good driving record and reliable transportation is required. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) Prior leadership experience BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental, and Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% company match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

Posted 5 days ago

B logo
Borgwarner Inc.Auburn Hills, MI
#LI-HY About us BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and energy-efficient world. Our Culture We believe health and safety of our employees are a top priority, we care about our local communities and the global environment. BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration. Career Opportunities We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies and future vision. We offer a strong local presence and interesting global opportunities. Start your future with BorgWarner now! Job purpose The Customer Service, Field Distribution, and Warranty Manager is a dynamic, hands-on, results-driven leader responsible for organizing, coordinating, and executing a comprehensive global customer service, distribution, and warranty management process. This role ensures high levels of customer satisfaction, efficient distribution processes, and effective warranty management, aligning with defined business objectives and customer requirements. The Customer Service, Field Distribution, and Warranty Manager must work effectively at all levels, both within and outside the organization, to ensure successful execution of these functions. The role involves collaborating with cross-functional teams to deliver exceptional service to customers, optimize distribution processes, and manage warranty claims efficiently. KEY ROLES AND RESPONSIBILITIES Develop and implement a comprehensive strategy for customer service, field distribution, and warranty management to support industrial product lines globally. Establish policies, procedures, and best practices to ensure high levels of customer satisfaction and operational efficiency. Collaborate with senior leadership to align the strategy with overall business objectives and customer requirements. Provide full life-cycle support to industrial products, from pilot installations through long-term customer operation. Manage the training and service technical certification. Customer Service: Build and lead a customer service team to provide outstanding support to customers. Create and implement customer service policies, procedures, and tools to enhance customer satisfaction. Manage Service Manual publication and make sure it is updated to latest design concept. Work with Project Management and Product Development to manage changes are timely reflected via Service bulletins Work with Product development to create Special service tools to support in field service activites Address and resolve customer issues and complaints promptly and effectively. Troubleshoot problematic issues and initiate Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for equipment failures as needed. Preempt operational issues with a comprehensive service training curriculum, commissioning checklists, and operating guidelines. Monitor customer service metrics and KPIs to ensure high performance and continuous improvement. Field Distribution: Design and oversee the distribution strategy for industrial products to ensure timely and accurate delivery to customers. Coordinate with logistics and supply chain teams to optimize distribution processes. Coordinate with engineering and manufacturing to identify opportunities for remanufacturing activities to reduce service costs. Manage inventory levels and production demands to ensure the availability of products to meet customer demand. Develop and maintain relationships with distribution partners and vendors. Warranty Management: Establish and administer the warranty program for industrial products, ensuring compliance with company policies and industry standards. Process warranty claims and coordinate repairs or replacements as needed. Maintain accurate records of warranty claims and resolutions. Analyze warranty data to identify trends and areas for improvement. General Prepare and present regular reports on customer service, distribution, and warranty performance to the leadership team. Use data and analytics to identify opportunities for process improvements and cost savings. Respectfully challenge all levels within the organization when appropriate. Understand key drivers of program financials. Escalate and drive issues appropriately (both internally and externally) to secure the necessary support to resolve issues. Apply a high level of product knowledge including design, specifications, applications, and system integration. Work closely with key business, product and program stakeholders. Drive a flexible and highly responsive culture able to respond quickly to dynamic customer needs and market forces. JOB REQUIREMENTS AND QUALIFICATIONS EDUCATION, SKILLS, KNOWLEDGE, EXPERIENCE (Minimum Qualifications) Bachelor of Science degree in business, engineering, logistics or related discipline; advanced engineering/business degree preferred. Minimum of 15 years of relevant experience in business, engineering, manufacturing, systems products, and customer and field service, with a preference for experience in industrial sectors, power supply or related fields. Relevant experience in customer service and field service for industrial sector. Strong program management skills in resource, task and budget planning. Demonstrated team leadership experience and training, including the ability to influence and motive others. High level of technical competence, problem solving, and organization and communication skills to effectively interface with all levels in BorgWarner, external customers and suppliers. Strong understanding of finance as it relates to program and business metrics. Previous experience and expertise in strategic change, restructuring, identifying and diagnosing challenging operational issues and opportunities. Possess strong process orientation and a track record of reducing costs, driving quality and on time delivery, improving profits and streamlining operations to achieve lasting financial improvements and ensure high levels of customer satisfaction. Have partnered with a fast‐paced senior team in a metrics‐driven, results‐oriented environment. Have excellent communication and negotiation skills with that ability to build consensus and sell ideas at all levels of the organization. Generate innovative solutions in work situations and try novel ways to deal with work problems and opportunities. Possess strong project management skills: planning, organizing, setting and meeting goals, both short and long-term, sustaining customer focus, and maintaining schedules. Six Sigma Black Belt or Shainin problem solving preferred. Approximately up to 50% travel required. Salary Range shown is for US locations only. Salary Range: $122,800 - $168,850 Internal Use Only: Salary Global Terms of Use and Privacy Statement Carefully read the BorgWarner Privacy Policy before using this website. Your ability to access and use this website and apply for a job at BorgWarner are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the geographical area where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms. Career Scam Disclaimer: BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact BorgWarner through BorgWarner's website to verify the authenticity of any employment opportunities.

Posted 30+ days ago

Taco Bell logo
Taco BellNacogdoches, TX
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To operate cash register and assist with front line food preparation procedures. Also wipes tables, maintains clean dining room and parking lot. Personal Requirements, Skills, and Abilities: Some high school courses preferred. Must be clean, neat and well groomed. Must have good interpersonal communication skills to work with customers and other employees. Must have good hearing to work with customers and fellow employees and to work the drive through when necessary. Must be honest. Must be able to follow verbal and written instructions and read recipes. Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures. Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise. Must be able to work as team member and to perform job duties with a minimum of disruption to customers or fellow employees. Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time. Must have good manual dexterity to be able to work rapidly and accurately during rush periods. Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness. Must be able to count money and give change correctly. General Responsibilities: Ensure customer satisfaction by providing quick, efficient service and quality products. Provide excellence in quality, service and cleanliness. Provide consistent product portions. Maintain knowledge and operation of all equipment. Follows and abides by all safety rules, policies, and procedures. Job Training: Normally an entry level position, requiring one to three months experience to gain job knowledge. Job performed under close supervision. Customer contact of average duration with close supervision. Decision Making Responsibilities: Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area. Follows established policies and procedures. Working Conditions: Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times. Consequence Of Errors: Injured employees, dissatisfied customers, loss of revenue, damaged equipment. Key Activities: Quickly prepares customers' orders according to specifications and with the highest possible quality. Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness. Operates cash register. Assists with front line preparation procedures. Operates kitchen equipment as needed.

Posted 5 days ago

Parker's Convenience Stores logo
Parker's Convenience StoresJohns Island, SC
As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker's Kitchen is known for. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Service: Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally. Speak honestly and act with integrity, upholding company values at all times. Cash Handling & Transactions: Handle cash transactions, fuel transactions, and other retail shift duties as assigned. Responsible for alcohol, tobacco, lottery sales, and other age-regulated products. Operational Duties: Ensure compliance with company policies, procedures, and safety regulations across all store activities. Attention to detail while multitasking. Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock. Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment. Assist the store leader with additional tasks as needed. REQUIREMENTS: Must be 18 years of age or older to work in store operations. Must be 16 years of age to work in kitchen operations Must have reliable transportation. Flexible availability is required, including nights, weekends, and holidays. PHYSICAL REQUIRMENTS: Ability to stand for extended periods, ranging from 8 to 10 hours. Ability to push or pull up to 50 pounds. Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels. Parker's is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Parker's does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

Posted 30+ days ago

Wawa, Inc. logo
Wawa, Inc.Chesapeake, VA
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter. What you'll do: Greet and engage with customers to ensure their needs are met both quickly and courteously. Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized. Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products. Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting. Help keep our stores clean and safe by following all established policy, procedures, and guidelines. Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.Benefits: We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs. Eligibility for Wawa Benefits is defined under the terms of the plan(s)Qualifications: Great communication and customer service skills. Ability to thrive in a fast-paced environment and multitask like a pro. Must be 16+ years old with reliable transportation. Enjoys working in a team environment. The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Posted 2 weeks ago

GetInsured logo
GetInsuredMarydel, MD
It's truly an exciting time to be a part of GetInsured! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, GetInsured is coming together as a team, adapting, growing, and hiring. At GetInsured, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. GetInsured currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. GetInsured builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services. Full-time/Seasonal $17.00/hr. Spanish Bilingual, plus performance incentives Requirements 18 years of age or older Complete Background check and drug test within 3 days Dedicated, private, and secure workspace Personal device with functioning camera required for the Training Period Committed to full attendance for paid 3-week Training period Minimum Internet Speed of 35 mb/s with ethernet Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required NOT compatible with mobile internet service providers and/or satellites. NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders (For example, T-Mobile is not compatible with our internal systems) Qualifications Essential Responsibilities Inbound/Outbound Calls Deliver the highest level of customer service experience consistently Manage customer accounts and provide technical support Application Data Entry Online chat inquiries as assigned Interpret and follow defined procedures and policies Creative problem-solving skills Flexibility and adaptability to changing projects and updates Time and task management (multitasking and task prioritization) Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams Adhere to regulated guidelines for communications via all channels Qualifications Moderate to Advanced computer skills High level of comfort learning new technology High level of professionalism Excellent verbal and written communication skills Comfortable working from home Self-motivated and success-driven What We Offer Paid Training Full-Time, Seasonal role Performance and attendance-based incentives, in addition to the base pay The convenience of working from home Collaborative and supportive team environment 401K Match Individual Coverage HRA (ICHRA) Paid time off (PTO) Preferred Experience (not required) Previous experience in customer support or technical support role Previous experience with Group and/or Individual health insurance, or the Affordable Care Act Previous experience in a Call Center Familiarity with CRM systems and practices Spanish Bilingual, a plus

Posted 30+ days ago

B logo
Bar Harbor BanksharesRutland, VT
As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust's success. Customer Service Representatives truly make a difference in our customers' lives by supporting them with their day to day financial needs and building trusted relationships. We know our employees work hard, so we strive to make sure you're supported, appreciated and rewarded for your contributions. If you thrive in a fast-paced, collaborative and engaging environment, consider our current, full time, 40 hours per week opening for a Customer Service Representative at our Rutland, VT branch! In a Customer Service Representative role, you can expect to: Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services. Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank. Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans. Build trusting relationships with individuals in the communities we serve. Be an active participant in, and advocate for, community growth and prosperity. Process transactions for customers in a prompt, efficient, courteous and professional manner. Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries. This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position. The compensation for this position is based on a variety of factors including experience, skills, and geographic location. We offer a competitive pay range and opportunities for growth and advancement within the organization. Pay Range: $15.00-$20.00 Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran. EEO is the law: English & Spanish version• English - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf Spanish - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf EEO is the Law Poster Supplement https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf Pay Transparency: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf

Posted 2 weeks ago

Goodman Manufacturing logo
Goodman ManufacturingIndustry, PA
May include: Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered Support branch sales including the new business component by through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions Conduct outbound calls of existing and lost customer accounts Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products Provide excellent customer service includes product/order information, sales, warranties and returns Recommend alternate products based on cost, availability or specifications as needed Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed Coordinate with manufacturing, sales, distribution and vendors regarding shipments Generate new and repeat sales by providing product and technical information in a timely manner Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction Provide accurate information regarding availability of in-stock items Conduct cycle counts as required Replenish the show room stock as needed Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies Coordinate problem resolution with appropriate departments Daily processing of cash drawer, end of shift count of money, prepare deposit slip and place in safe Maintain records and prepare reports on sales activities Periodically reach out to customers to determine satisfaction with the organization, products and services Monitor competitive activity and trends within territory Expand knowledge of HVAC products and keep current with latest trends within the industry Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible Understand and follow work instructions, operating procedures and company policies Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift Perform additional projects as assigned Nature and Scope : Works within knowledge Knowledge & Skills: Knowledge of HVAC equipment / products is preferred General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications. Effective and high quality Customer Service/Relationship management skills via walk-ins, phone, and email; Positive, professional attitude, handling difficult customers with ability to diffuse negative situations Developing rapport and effective listening skills Effective verbal and written skills - must be able to explain technical parts information clearly and able to communicate with customers and accurately input orders. Effective organizational skills and time management skills including ability to prioritize and multi-task. High level of attention to detail and accuracy and compliance oriented. Ability to establish positive working relationships with internal and external customers and employees. Ability to apply good judgement and strong work ethics and integrity on the job and results driven. Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner Ability to understand and follow procedures, work instructions and company policies Experience 3 - 6 years of progressive sales & customer service experience 3+ years in the HVAC industry Education: High School diploma or GED equivalent, some college preferred HVAC training a plus Physical Requirements/Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations. May travel occasionally to customer sites, training events, company related meetings, etc. - estimated 20% Pay Range : $24.50 - $29.22 hourly Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Posted 30+ days ago

P logo
Planet Fitness Inc.Altoona, IA
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 30+ days ago

U-Haul logo
U-HaulMemphis, TN
Return to Job Search Customer Service Representative (Bilingual-Spanish) Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Posted 30+ days ago

A logo
Allied Solutions, LLCCarmel, IN
Updating database with insurance for various collateral. Ensures delivery of high quality and accurate customer service while maintaining solid customer relationships by handling their questions and concerns with speed and professionalism. This position receives inbound calls and completes outbound calls or web inquiries to insurance companies to verify insurance. Canceling of Auto CPI per procedures and lender particulars. Working Mortgage, Escrow, Commercial, Condo and Flood accounts thoroughly per procedures and to resolution. Working level 3 inbox emails. Job Duties and Responsibilities: Inbound Calls (75%): Handle incoming borrower, agent and lender calls at a professional level Accurately compose written information for loan histories Accurately verify, key and/or memo insurance information in relation to all Creditor Placed Insurance (CPI) product types and CPI cancels Ability to follow up and resolve customer problems or issues Mentor fellow co-workers as requested by supervisor Report any system and related issues Correctly work Mortgage, Escrow, Commercial, Condo and Flood accounts. Keying escrow premium Resolving difficult accounts / problem solving All accounts need worked in accordance to all regulations Taking ownership of account to assure further escalation does not transpire Level 3 inbox emails from borrower to help rectify outstanding issues Metrics (10%): Meet set goals and assigned workload expectations for productivity Meet and exceed Quality audits and metrics Ability to be coached and learn from previous errors and know what is needed to improve Meet monthly regarding scorecard metrics CPI Cancel (15%): Review insurance policies for compliance and lender requirements as well as cancel vehicle CPI policies Assure CPI Cancel protocol/procedures are being followed Quality must be maintained to minimize premium loss Qualifications (Education, Experience, Certifications & KSA): High school diploma required Ability to distribute and exchange information with others Strong attention to detail and organization skills required Strong problem solving and analytical abilities required Dependable and reliable Ability to acknowledge and respect confidential information Excellent telephone, written and verbal communication skills with strong customer service focus Professional interaction with employees, peers and customers required Ability to answers questions, correct errors and resolve discrepancies Ability to learn quickly Ability to remain composed and effective under pressure The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. #LI-AB2 #LI-Onsite We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. To view our privacy statement click here To view our terms and conditions click here

Posted 3 weeks ago

Watts Water Technologies, Inc. logo
Watts Water Technologies, Inc.Blauvelt, NY
We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead. The VP of Customer Support and Aftermarket Operations will be responsible for developing, leading, and managing the customer service and after-market service offerings and goals of the Watts Applied Solutions Platform. This role is crucial in setting the strategic direction and tactical execution, including short and long-term goals for the services and after-market revenue of the business. The position involves building a brand strategy toward becoming a total solutions provider. The VP of Customer Support and Aftermarket Operations must demonstrate the drive and creativity to dominate current markets, capture new markets, and grow recurring revenue streams. They will lead world-class customer support and develop metrics to improve response time and quality, delivering a value differentiator to our existing and new customers. Principal Responsibilities and Duties: Set and execute the vision, strategy, and tactical focus for our customer service and after-market business. Develop a parts and service recurring revenue stream by focusing on service opportunities in areas such as startup, installation, commissioning, diagnostics, remote monitoring, repair, and preventative maintenance of equipment. Drive customer support and solutions as a differentiator for Watts Applied Solutions brands. Develop programs that allow direct customer/end-user contact and maintain longstanding customer relationships. Implement back-office systems to optimize efficiency and create a world-class level of customer support, including using Artificial Intelligence, Machine Learning, and Customer Relationship Management tools. Ensure WAS brands are involved in the life cycle of our products (e.g., follow the fleet programs). Provide vision, leadership, and department direction to further attainment of company strategic goals and objectives. Identify opportunities to fulfill company strategy. Create budgets, identify resource needs, and work with development and other teams to determine the schedule of service releases. Collaborate closely with Operations, Engineering, Sales, and Marketing to achieve long-term and short-term revenue and profit goals. Oversee the value streams of how customers interact with Watts Applied Solutions subject matter experts. Inspire and develop direct reports to exceed individual, department, and corporate goals. Demonstrate executive management leadership to both internal and external customers. Education: Bachelor's degree in Business or related field required; MBA preferred. 10+ years of management and business development experience. Minimum of 5 years as the senior decision maker with increasing levels of budgetary and operational management responsibilities. Extensive customer service and call-center launch experience. Management: Direct supervision of Aftermarket and Technical Service Teams. Perform annual performance appraisals of the team on a timely basis. Lead the team to work in a safe manner at all times and comply with safety policies and standards. Experience and Required Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Strong leadership and analytical ability. Project management skills. Excellent interpersonal, communication, and presentation skills. Ability to perform on a strategic and tactical level. Well-developed organizational skills with the ability to manage multiple priorities. Must excel in a team environment and embrace change. Intermediate level proficiency in MS Office. CRM experience. Ability to travel - up to 40%. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions: While performing duties of the job, the employee is required to sit, stand, walk, use hands to handle objects, tools, or controls, reach with hands and arms, talk, and hear. The employee will occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Office working environment. Noise level is minimal. Required to wear safety glasses and utilize other safety equipment as required while present on the shop floor. Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles. Competitive compensation based on your skills, qualifications and experience Comprehensive medical and dental coverage, retirement benefits Family building benefits, including paid maternity/paternity leave 10 paid holidays and Paid Time Off Continued professional development opportunities and educational reimbursement Additional perks such as fitness reimbursements and employee discount programs Learn more about our benefit offerings here: https://tapintowattsbenefits.com/ How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

Posted 30+ days ago

Wawa, Inc. logo
Wawa, Inc.Moorestown, NJ
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter. What you'll do: Greet and engage with customers to ensure their needs are met both quickly and courteously. Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized. Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products. Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting. Help keep our stores clean and safe by following all established policy, procedures, and guidelines. Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.Benefits: We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs. Eligibility for Wawa Benefits is defined under the terms of the plan(s)Qualifications: Great communication and customer service skills. Ability to thrive in a fast-paced environment and multitask like a pro. Must be 16+ years old with reliable transportation. Enjoys working in a team environment. The hourly range for this position is $16.00 - $20.00 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Posted 30+ days ago

BillionToOne logo
BillionToOneUnion City, CA
We are looking for a Customer Service Representative to provide exceptional service and support to BillionToOne's customers. The Customer Service Representative holds a pivotal role in the organization and will act as the face of BillionToOne for our customers including physicians, OB/GYN clinics, auxiliary staff, and patients. The ideal candidate for this role is an ambitious and intelligent individual who is highly self-motivated and bilingual in Spanish and English. Spanish fluency is essential to effectively assist our diverse customer base and ensure a seamless patient and client experience. The Customer Service Representative is an onsite position, located in our brand new, state-of-the-art, 90,000 square foot facility in Union City, CA, and will report to our Client Services Manager. Working hours are Monday-Friday, 8:00 AM to 5:00 PM PT. Responsibilities: Engage customers in a positive and courteous manner to resolve issues and deliver the best possible customer experience. Oversee and effectively respond to all types of communication in a professional and articulate manner: phone, email, and web inquiries from customers (physician offices), sales representatives, and patients. Handle a variety of inquiries, including questions about our technology, products, and services, status of test results, costs, billing, and insurance coverage. Keep precise and clear documentation of all communications and follow-up activities. Collaborate with our laboratory to ensure that client information is accurately maintained and help to ensure the timely delivery of test results. Contact physicians and other medical personnel to obtain missing information from test orders. Enter and qualify new customer information into CRM and LIMS systems. Identify issues and trends and collaborate with commercial leadership to develop best practices for internal and external processes. Participate in cross-functional projects that extend beyond routine responsibilities to contribute to building a world-class Customer Service organization. Represent the organization during intra-department meetings or All Hands meetings as needed. Qualifications: 1+ years of prior client-facing experience (diagnostic laboratory setting is a plus). 4-year college degree (or equivalent in experience). Experience with CRM tools (Salesforce, Zendesk, etc.) is a plus. Advanced organizational skills with the ability to handle multiple assignments simultaneously. Ability to work in a very fast-paced, demanding environment. Outstanding verbal, written, and presentation skills - ability to effectively tailor messages to different audiences. Passion for creating a delightful experience for internal and external customers. Ability to analyze complex situations independently and implement appropriate solutions. Spanish language fluency is essential for this position. Benefits And Perks: Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients Open, transparent culture that includes weekly Town Hall meetings The ability to indirectly or directly change the lives of hundreds of thousands patients Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80% Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%) Supplemental fertility benefits coverage Retirement savings program including a 4% Company match Increase paid time off with increased tenure Latest and greatest hardware (laptop, lab equipment, facilities) Free daily on-site lunches provided from top eateries A variety of perks on campus (state of the art gym, restaurant) Free on-site EV charging (compatible with all EVs, including Tesla) At BillionToOne, we are proud to offer a combination of (1) competitive base pay, (2) generous equity options offering, (3) corporate bonus program, on top of (4) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.). For this position, we offer a total compensation package of $88,812 per year, including a base pay of $73,920 per year. BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted 30+ days ago

X logo
XPO Inc.Fridley, MN
What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: Transportation experience Excellent verbal and written communication skills About the Customer Service Representative job Pay, benefits and more: Expected pay range: $22.89 to $26.27 per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set. Full health insurance benefits on day one Life and disability insurance Earn up to 7 days PTO over your first year Earn up to 6 days of paid sick and safe leave per year 9 paid company holidays 401(k) option with company match Education assistance What you'll do on a typical day: Bill shipments according to applicable tariffs and pricing agreements Recognize and resolve documentation errors Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing Process over, short and damaged freight and related documentation for customer resolution Customer Service Representatives are required to: Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here. Nearest Major Market: Minneapolis Job Segment: Customer Service Representative, Data Entry, Clerical, Customer Service, Administrative Apply now "

Posted 1 week ago

Parker's Convenience Stores logo
Parker's Convenience StoresSavannah, GA
As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker's Kitchen is known for. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Service: Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally. Speak honestly and act with integrity, upholding company values at all times. Cash Handling & Transactions: Handle cash transactions, fuel transactions, and other retail shift duties as assigned. Responsible for alcohol, tobacco, lottery sales, and other age-regulated products. Operational Duties: Ensure compliance with company policies, procedures, and safety regulations across all store activities. Attention to detail while multitasking. Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock. Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment. Assist the store leader with additional tasks as needed. REQUIREMENTS: Must be 18 years of age or older to work in store operations. Must be 16 years of age to work in kitchen operations Must have reliable transportation. Flexible availability is required, including nights, weekends, and holidays. PHYSICAL REQUIRMENTS: Ability to stand for extended periods, ranging from 8 to 10 hours. Ability to push or pull up to 50 pounds. Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels. Parker's is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Parker's does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

Posted 30+ days ago

U-Haul logo

Customer Service Representative

U-HaulAurora, CO

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Job Description

Return to Job Search

Customer Service Representative

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

Pay Range is: $15.00 - $24.68 Hourly

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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