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Overview: We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us in a customer service and sales role as life insurance benefits advisors in providing outstanding customer service and support to our client base. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. This full-time position offers flexible work hours and ample opportunities for advancement into management roles. What We Offer: Remote, work from home career. Average 1st yr $55-70K / Avg 2nd yr $115K commission + bonuses. Life-long residual income through renewals. Unionized position with stock options. Excellent benefits package medical, dental, and prescription coverage. Exceptional training with experienced agents and managers. High-quality leads provided: no calling family or friends. Flexible hours: this is a fulltime career, but you can choose when you work. Opportunities for advancement and recognition as we promote from within. Dynamic Team Environment: Our virtual workplace thrives on a vibrant team atmosphere. While this position is remote, you will have lots of support. Qualities We Value: Willingness to learn and be coached as we provide comprehensive training. Outgoing and Friendly Personality: a positive and approachable demeanor. A strong desire to help others: provide valuable advice and services. Effective Communication Skills: your ability to connect with others is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications: Laptop or computer with camera is required. Possession of, or willingness to obtain Life license. Basic computer literacy is essential. Must reside in the United States. Your Job Responsibilities: Contact the leads we provide to schedule virtual meetings with clients. Present benefit programs to enroll new clients and cultivate relationships with them. Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination. Powered by JazzHR

Overview: We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us in a customer service and sales role as life insurance benefits advisors in providing outstanding customer service and support to our client base. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. This full-time position offers flexible work hours and ample opportunities for advancement into management roles. What We Offer: Remote, work from home career. Average 1st yr $60-70K / Avg 2nd yr $115K commission + bonuses. Life-long residual income through renewals. Unionized position with stock options. Excellent benefits package medical, dental, and prescription coverage. Exceptional training with experienced agents and managers. High-quality leads provided: no calling family or friends. Flexible hours: this is a fulltime career, but you can choose when you work. Opportunities for advancement and recognition as we promote from within. Dynamic Team Environment: Our virtual workplace thrives on a vibrant team atmosphere. While this position is remote, you will have lots of support. Qualities We Value: Willingness to learn and be coached as we provide comprehensive training. Outgoing and friendly personality: a positive and approachable demeanor. A strong desire to help others: provide valuable advice and services. Effective communication skills: your ability to connect with others is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications: Laptop or computer with camera is required. Possession of, or willingness to obtain Life & Health license. Basic computer literacy is essential. Must reside in the United States. Your Job Responsibilities: Contact the leads we provide to schedule virtual meetings with clients. Present benefit programs to enroll new clients and cultivate relationships with them. Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination. Powered by JazzHR

Remote Customer Service Representative - Full Time Steven Lacey Concept Solutions Position Overview Steven Lacey Concept Solutions is seeking a dedicated Remote Customer Service Representative to join our growing team. This full-time position offers the opportunity to work from home while providing exceptional customer support and building lasting relationships with our clients. The ideal candidate will be passionate about helping others and committed to delivering outstanding service experiences. About Steven Lacey Concept Solutions We are a dynamic consulting firm specializing in innovative business solutions and strategic planning. Our team is committed to helping businesses optimize their operations and achieve sustainable growth. We pride ourselves on fostering a collaborative, supportive work environment where every team member can thrive. Key Responsibilities Customer Communication : Handle inbound calls, emails, and chat inquiries with professionalism and efficiency Issue Resolution : Troubleshoot customer concerns and provide timely, effective solutions Account Management : Assist customers with account setup, updates, and maintenance Documentation : Accurately record customer interactions and maintain detailed case notes in our CRM system Product Support : Provide information about our services and guide customers through processes Quality Assurance : Ensure all customer interactions meet company standards and compliance requirements Team Collaboration : Work closely with other departments to resolve complex customer issues Continuous Improvement : Participate in training sessions and contribute to process enhancement initiatives Required Qualifications Education : High school diploma or equivalent required Experience : 1-2 years of customer service experience preferred Technical Skills : Proficiency with computers, Microsoft Office Suite, and ability to learn new software quickly Communication : Excellent verbal and written communication skills Problem-Solving : Strong analytical thinking and conflict resolution abilities Work Environment : Quiet, dedicated home office space with reliable high-speed internet Schedule Flexibility : Ability to work standard business hours (Monday-Friday, 8:00 AM - 5:00 PM EST) Preferred Qualifications Previous remote work experience Experience with CRM systems (Salesforce, HubSpot, or similar) Bilingual capabilities (Spanish/English) Associate degree or relevant certifications What We Offer Competitive Salary : $38,000 - $45,000 annually, based on experience Comprehensive Benefits : Health, dental, and vision insurance Retirement Plan : 401(k) with company matching Paid Time Off : Generous PTO policy including vacation, sick days, and holidays Professional Development : Ongoing training opportunities and career advancement paths Work-Life Balance : Flexible scheduling options and remote work support Technology Provided : Company laptop, headset, and necessary software licenses Team Culture : Regular virtual team meetings and company events Work Schedule & Expectations Full-time position : 40 hours per week Standard hours : Monday through Friday, 8:00 AM - 5:00 PM EST Training period : Initial 2-week comprehensive training program Performance metrics : Customer satisfaction scores, response times, and resolution rates Reporting structure : Direct reporting to Customer Service Manager Application Process To apply, please submit: Updated resume highlighting relevant customer service experience Cover letter explaining your interest in remote customer service Contact information for 2-3 professional references Application Deadline : Rolling basis - immediate consideration for qualified candidates Equal Opportunity Employer Steven Lacey Concept Solutions is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of race, gender, age, religion, sexual orientation, or disability status. Powered by JazzHR

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA   Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

We are looking for a customer service representative to join our team. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.   Responsibilities: Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues. Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs. Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic. Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.   Requirements: 1-2 years proven experience in supporting client success Excellent written and verbal communication skills Ability to address complaints and issues with effective solutions and a positive attitude Passion for delighting customers with above and beyond service Excellent time-management and prioritization skills Familiarity with CRM system       Powered by JazzHR

  At Highland Management Group we are seeking a motivated individual to join our team as an Entry Level Customer Service Team Member. In this role, you will be responsible for assisting customers with inquiries, resolving issues, and ensuring a positive experience. You will handle a variety of customer interactions from answering questions to processing orders, providing product information and troubleshooting concerns. As an Entry Level Customer Service Team Member, you will receive comprehensive training and ongoing support to develop your skills in customer service, sales, communication, and problem-solving.    At Highland Management Group we take pride in creating a friendly and supportive work environment where everyone can work together and feel included. As an Entry Level Customer Service Team Member, we are committed to providing outstanding service to our customers while promoting growth and development for our employees. Joining our team means becoming part of a company that values teamwork, customer satisfaction, and sales success.    Entry Level Customer Service Team Member Responsibilities: Assist customers with inquiries, providing clear and helpful information about products, services, and sales opportunities.  Provide professional, knowledgeable, courteous customer service and maintain friendly, helpful demeanor.  Attend daily meetings with fellow Entry Level Customer Service Team Members to collaborate on goals and maintain high levels of customer satisfaction while aligning with sales targets.  Resolve customer complaints promptly and in a manner that will retain and promote customer loyalty.  Attend daily team campaign meetings to set goals, collaborating with the sales team.  Directly market and sell products and services to qualified customers in a face-to-face environment.   Entry Level Customer Service Team Member Qualifications: High School Diploma or GED Strong communication skills, both written and verbal, with the ability to clearly explain products and services and effectively drive sales.  A positive, team-oriented attitude with a willingness to help others. Strong problem solving abilities, ensuring customer issues are addressed accurately and efficiently, while contributing to overall sales goals.  Our Entry level Customer Service Team Member must be available to work flexible hours, including evenings, weekends, and holidays, depending on the needs of the client.   Powered by JazzHR

We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both supplemental and permanent benefits to hard-working families for over 60 years. Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development. Qualifications:  Good verbal communication skills  Have excellent customer relation and communication skills  Upbeat & positive attitude with great energy  Interacts effectively with people and groups  Maintains good customer relations  Customer Service and/or Customer Sales experience preferred  Interacts effectively with all levels of management and employees  Team player  Legally authorized to work in the US/Canada Benefits: Full Benefits  100% remote work Flexible work schedule with option to work from home Weekly pay and performance-based monthly bonuses Chance to earn a free trip for you and a guest to the Bahamas, Cancun, Las Vegas, and other exciting locations for a yearly company convention Interviews will be held via Zoom due to Covid -19  Powered by JazzHR

Customers are eager to buy our products to restore their dream cars and sometimes need additional help from our Call Center Customer Service Advisors to assist with their order, answer their questions or take action to resolve their concern. Join a team/company where: the core values create a team of people who: consider others first, own results, have a positive approach to problem solving, have a sense of urgency and continually self-improve customers like to buy products to repair/restore/revive their automobiles you can work in the office or at home training is provided to better understand our products and systems you participate in a strong benefits package - medical, dental, vision, life and ad&d insurances, disability insurance, 100% vested matching 401k, paid time off, incentive plan, employee discount and other voluntary benefits As a member of the Customer Service team, you’ll: help customers over phone, email and live chat with orders and problem-solve  work within our computer system to place and research customer orders, as well as document conversations and actions pitch in where needed to drive a positive customer experience You'll be more successful if you: take ownership for your customers comfortable working with computers and learning new systems make a commitment to learn about our processes are pro-active and take a positive approach in problem solving have good communication skills have spent time shopping online have experience within a call center, but not necessary have automotive restoration experience, it's a plus, however this role is more focused on assisting customers with orders and our Project Advisors assist with helping customers determine the best products for their projects  Your schedule will be: There are a number of schedules available for different times of the day. Highest priority need - Monday - Friday, 10:30am-7:00pm EST Work Location: Onsite (Pottstown, PA) or remote If remote, you will need to have access to a minimum speed connection internet, computers will be provided, and a distraction free environment The Eastwood Company makes use of the Culture Index to help us understand preferred communication styles and intrinsic motivational needs of our team. Please set aside 7-10 minutes, during which you will have no interruptions or distractions, and simply follow the instructions. Eastwood Automotive Company LLC dba The Eastwood Company (cultureindex.com) The Eastwood Company, established in 1978, has been developing, marketing and offering supplies, tools and equipment used for the repair and restoration of automobiles. Our customers are serious do-it-yourselfers who are extremely loyal to the Eastwood brand and rely on us for unique products that enable successful completion of their repair and restoration projects. Eastwood does pre-employment drug screening and background checks. EOE The Eastwood Company participates in E-Verify.   Powered by JazzHR

We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both supplemental and permanent benefits to hard-working families for over 60 years. Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development. Qualifications:  Good verbal communication skills  Have excellent customer relation and communication skills  Upbeat & positive attitude with great energy  Interacts effectively with people and groups  Maintains good customer relations  Customer Service and/or Customer Sales experience preferred  Interacts effectively with all levels of management and employees  Team player  Legally authorized to work in the US/Canada Benefits: Full Benefits  100% remote work Flexible work schedule with option to work from home Weekly pay and performance-based monthly bonuses Chance to earn a free trip for you and a guest to the Bahamas, Cancun, Las Vegas, and other exciting locations for a yearly company convention Interviews will be held via Zoom due to Covid -19  Powered by JazzHR

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Eastern Industrial Automation is a well-established International Industrial Distributor of Mechanical, Automation, Pneumatic, Hydraulic products offering a broad offering of Engineering Services and System design solutions. We are currently seeking a Customer Service / Inside Sales Representative in Williston, Vermont. with strong customer service skills and the desire to be part of and collaborate with a hard-working team. Salary Range $55,000 - $65,000 based on experience plus uncapped commission potential after 90 days of employment. ESSENTIAL FUNCTIONS - The following list of essential job functions is not exhaustive and may be supplemented as necessary based on business needs.   Interact with customer via phone, email and in person; respond and provide solutions to customers promptly. Provide customer support to include quotations, technical research, literature requests, manufacturer interaction, proposals, and contacting suppliers for information. Track and escalate back orders and customer requirements to maximize fill rates and exceed customer expectations. Provide technical feedback to meet customer requirements. Collaborate with a large team of staff engineers to assist with project solutions to meet customer needs. Interact with manufacturing partners and cultivate and sustain positive, professional relationships. Visit customers when needed, including delivering needed supplies. Be a collaborative team player by assisting with warehouse duties (receiving, stocking, packing, shipping, product delivery, etc.) when needed. SPECIFIC EDUCATION, JOB KNOWLEDGE, SKILL AND ABILITY   Solid work history. High School Diploma Required. Additional training, certifications, education a plus. At least 1 -2 years of Customer Service / Inside Sales experience in same or similar environment. Valid driver’s license. Knowledge of mechanical /electrical equipment and parts preferred – bearings, motors, gear boxes, pulleys, etc. Willingness and ability to quickly learn our product line. Strong computer skills – ERP, MS Office Products. Knowledge of One Drive a plus. Excellent multi-tasking, organizational and communication skills. Desire to work within a team with a cooperative and positive attitude. Ability to lift 25 – 50 pounds. https://www.easternia.com/   Powered by JazzHR

We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts.  The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions.    The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.  Responsibilities:  Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits. Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services. Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives. Requirements:  Sales or related field Strong verbal and written communications skills Excellent listening, negotiation, and presentation abilities Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers.   Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required)   Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Are you looking for an opportunity to make a difference in the life of a child AND earn income? The Mission of the Sheriffs Ranches Enterprises, Inc., is to provide financial support, goodwill, and community involvement for the boys and girls served by the Florida Sheriffs Youth Ranches.  Join our team today! SUMMARY The Customer Service Representative is primarily responsible for performing check out procedures, assisting customers and assisting in sorting, pricing and arranging the items in the Thrift Store in a suitable manner for marketing to the public. The Customer Service Representative is directly responsible to the Thrift Store Manager. This position is eligible for overtime pay. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties and responsibilities are given as examples of the various types of work performed in this position. Other duties and responsibilities may be assigned. Operates cash registers in a professional manner. Assists customers promptly and courteously. Ensures cleanliness in the store. Sorts, cleans, and prices merchandise to be sold. Displays merchandise in a pleasing and marketable manner. Represents the Florida Sheriffs Youth Ranches and Sheriffs Ranches Enterprises in a positive manner to donors, customers, and the general public and provides exceptional customer service. EDUCATION AND EXPERIENCE REQUIREMENTS The person filling this position must have a high school diploma or GED. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES To perform this job successfully, an individual must be able to perform each area of responsibility satisfactorily. The requirements listed are representative of the knowledge, skills, and/or abilities required. 1. Must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals; ability to write routine reports and correspondence; ability to speak effectively with individuals and small groups. 2. Must have the ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals, compute rate, ratio, and percentage. 3. Must have the ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations. 4. Must have a working knowledge of cash register and general office equipment. 5. Must have the ability to meet customers and/or donors in a friendly, courteous, and professional manner. 6. Must have a working knowledge of retail store operations, including sales, customer service, inventory, and pricing. 7. Must have the ability to produce a high quantity and quality of work. 8. Must have the ability to plan and organize work and meet deadlines . 9. Must have a valid Florida Driver License and be able to maintain a safe driving record consistent with agency policy. Job Type: Full Time - 40 hours per week Pay: $15.00 per hour   Benefits: Annual leave and Sick leave 11 Paid Holidays 401(k) with up to 4% company match Medical, Dental, and Vision Insurance Company paid Long Term Disability, and Life Insurance 2x annual salary Employee Assistance Program Health savings account, supplemental life insurance, short term disability, and Aflac products available We have a very extensive and strict background screening process.  WE ARE AN EQUAL OPPORTUNITY EMPLOYER AND A DRUG FREE WORKPLACE! Powered by JazzHR

Does this describe you? Organized Adaptable Disciplined Detail-Oriented If so, let’s talk!! We are looking for a creative, forward thinking and talented CUSTOMER SERVICE (OPERATIONS SUPPORT) SPECIALIST  who will be responsible for all aspects of quality service for our customers. The ideal candidate will be a quick learner, flexible, and demonstrate the ability to communicate effectively with various personalities. This is a “roving” position -- within our Operations Division -- that includes high integrity customer care, processing new business, processing claims, working with insurance companies,or any other area that has high volume on a specific day. Job Responsibilities Maintain customer profiles Establish and maintain a positive working relationships to promote a quality service image Organize and work with detailed records Handle inbound phone calls & email correspondence from customers, employers, insurance companies, employing agencies & record details of these interactions. Provide the highest level of customer service to all incoming inquiries or refer inquiries to appropriate management levels Qualifications Ability to gather accurate information Effective problem resolution and critical thinking skills Excellent written and verbal communication skills Ability to use a personal computer and work within a Windows based environment including MS Office/ Company Specific Software Strong organizational skills Dependability, integrity and compassion are a must About Funeral Directors Life Funeral Directors Life,  a subsidiary of Directors Investment Group (DIG),  offers an award-winning workplace that is truly one-of-a-kind. Funeral Directors Life is a full-service preneed insurance company. We help funeral directors grow their businesses and serve more families every year. With Funeral Directors Life’s preneed programs, at-need solutions, and marketing services, funeral owners and directors can start saving time, growing their businesses and increasing profitability in a rapidly changing marketplace. DIG  has been recognized with numerous workplace awards, including the prestigious  FORTUNE  magazine “Best Small & Medium Workplaces” List, the “Best Workplaces in Finance & Insurance” List, the “Best Workplaces for Millennials” List, and the “Best Workplaces in Texas” List. The company is also a winner of the top 100 “Best Companies to Work for in Texas,” published by  Texas Monthly . Based in Abilene, TX,  DIG  offers a unique corporate culture and benefits that our employees love! Founded on Christian principles of leadership through service, integrity, honesty, and respect, the company is dedicated to serving the funeral profession and helping funeral homes enhance their service to families in a rapidly changing marketplace. In fact, our mission is "to be known as the best, most-respected provider of service to the funeral industry." So, what makes  DIG such a great place to work? We apply these same principles to how we treat our employees: offering excellent compensation, a fun, friendly, and supportive work environment, and more benefits and perks than we can mention; including employer-paid health coverage, 401 (k) matching, life insurance, an on-site clinic, a 24-hour fitness center, free fresh fruit and beverages, a corporate university, book studies, and many personal growth opportunities for mind, body, and soul. An Equal Opportunity Employer Powered by JazzHR

Our Virginia Beach based  team is expanding — and we’re looking for confident communicators who know how to close a sale to fill a full time Sales and Customer Service Team Member position. As a Sales and Customer Service Team Member , you’ll represent top-tier telecom clients in a residential sales setting, helping customers get connected while earning commission for every sale you make. If you're goal-oriented and ready to take control of your income, this is the role for you. As a Sales and Customer Service Team Member, you’ll be the face of our client’s brand, assisting customers with product information, resolving questions, and guiding them through the sales process. If you enjoy working with people and thrive in a goal-driven environment, we’d love to hear from you.   Role Requirements for a Sales and Customer Service Team Member Conduct face-to-face outreach to residential prospects within assigned territories Present service offerings in a clear and compelling manner Assist customers in selecting appropriate packages based on their needs Complete accurate enrollments using digital platforms Meet or exceed daily and weekly sales goals Represent our clients professionally and uphold brand standards Participate in ongoing sales training and team development Qualities That Set You Apart as a Sales and Customer Service Team Member You possess a natural ability to connect with people directly, making them feel heard and valued. You're a compassionate listener, always aiming to understand and resolve issues with genuine empathy. You're a proactive problem-solver, turning customer challenges into opportunities for positive experiences. You learn new product information quickly and are eager to become a subject matter expert. You maintain a calm and professional demeanor, even in demanding situations, always focusing on solutions. You're detail-oriented, ensuring accuracy and thoroughness in every customer interaction and transaction. You have a genuine passion for both achieving goals and providing exceptional support.   What's in it for Our Sales and Customer Service Team Member? Receive hands-on training and mentorship from experienced professionals, building a strong foundation in direct sales, customer engagement, communication, and business operations. Accelerate your learning curve in critical, in-demand areas by mastering both persuasive sales techniques and empathetic customer service excellence. Play a crucial role in enhancing both customer acquisition and satisfaction for a major telecommunications client like AT&T, seeing the direct results of your efforts. Unlock clear pathways into higher-level sales, customer service, account management, or even leadership roles based on your performance and commitment. Join a high-energy team that values collaboration, provides consistent support, and celebrates shared successes in achieving both sales and service excellence. Gain invaluable experience representing a major brand in a dynamic, customer-focused environment, developing essential business and interpersonal skills. Powered by JazzHR

Overview: We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us in a customer service and sales role as life insurance benefits advisors in providing outstanding customer service and support to our client base. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. This full-time position offers flexible work hours and ample opportunities for advancement into management roles. What We Offer: Remote, work from home career. Average 1st yr $60-70K / Avg 2nd yr $115K commission + bonuses. Life-long residual income through renewals. Unionized position with stock options. Excellent benefits package medical, dental, and prescription coverage. Exceptional training with experienced agents and managers. High-quality leads provided: no calling family or friends. Flexible hours: this is a fulltime career, but you can choose when you work. Opportunities for advancement and recognition as we promote from within. Dynamic Team Environment: Our virtual workplace thrives on a vibrant team atmosphere. While this position is remote, you will have lots of support. Qualities We Value: Willingness to learn and be coached as we provide comprehensive training. Outgoing and friendly personality: a positive and approachable demeanor. A strong desire to help others: provide valuable advice and services. Effective communication skills: your ability to connect with others is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications: Laptop or computer with camera is required. Possession of, or willingness to obtain Life & Health license. Basic computer literacy is essential. Must reside in the United States. Your Job Responsibilities: Contact the leads we provide to schedule virtual meetings with clients. Present benefit programs to enroll new clients and cultivate relationships with them. Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination. Powered by JazzHR