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Customer Service Tech-logo
Customer Service Tech
D.R. Horton, Inc.Tysons Corner, VA
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information. D.R. Horton, Inc. is currently looking for an Customer Service Technician. The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is achieved by facilitating all customer warranty requests, whether by making the actual repairs or scheduling subcontractors to make repairs. The Customer Service Technician is responsible for proactively resolving customer issues after the closing of the home. Essential Duties and Responsibilities include the following. Other duties may be assigned. Evaluates homeowner repair issues to determine if they are warrantable items Processes written or electronic work orders and/or verbal instructions from supervisor for homeowner repairs Performs necessary repairs to homes such as carpentry work, drywall, texture repair and painting Schedules and manages subcontractors to make designated warranty repairs Ensure all repairs are completed within compliance standards Certifies warranty work is completed within contractor obligations Develop and maintain good rapport with subcontractors and homeowners Follows up with homeowners to ensure concerns are addressed in a timely and professional manner Processes charge-back documentation and invoices Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company Ability to work overtime Ability to travel overnight Education and/or Experience High school diploma or general education degree (GED) Three or more years related experience, including carpentry work, drywall, texture repair and painting Must have a vehicle capable of carrying supplies, valid driver's license and be willing to drive among designated communities in daytime and nighttime Excel in effective and positive communications Work effectively in high pressure situations Ability to work independently and be productive without supervision Ability to provide a systematic approach in carrying out assignments Ability to utilize DRH Warranty applications on a smart phone, tablet, or laptop Ability to apply common sense understanding to carry out instructions furnished in written, oral form or via DRH Warranty applications Proficiency with MS Office and email Ability to stand and walk for 4 hours straight or up to a full 8-hour day; sit for extended periods; kneel and bend at the waist; climb, balance and stoop, crouch or crawl; walk up and down stairs; walk on unlevel terrain; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Ability to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance, color vision and peripheral vision Regular exposure to outside weather conditions, moving mechanical parts, high precarious places and risk of electrical shock The noise level is generally loud Preferred Qualifications Prior customer service experience a plus Experience with minor electrical, plumbing and HVAC repair work preferred Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including: Medical, Vision and Dental 401(K) Employee Stock Purchase Plan Flex Spending Accounts Life Insurance Vacation, Sick, Personal Time and Company Holidays Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeople2 Follow us on social media @hortoncareers for an inside look at our company and connect with us on LinkedIn for up to date job listings! LinkedIn, Twitter, Facebook, Instagram

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
Planet Fitness Inc.Dubuque, IA
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 30+ days ago

Retail Customer Service-logo
Retail Customer Service
EZCORP, Inc.Saint Paul, MN
Address: 525 E 7th Street St. Paul, Minnesota 55101 Pay range is based on experience from $16.00/hr to $17.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance* Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Customer Service Representative (Pawnbroker) : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans, and extensions Performing opening and closing store duties Requirements for the Customer Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Work well independently and as member of a team Ability to multitask Able to pass a criminal background check and drug test Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

Posted 2 weeks ago

Customer Service Representative-logo
Customer Service Representative
U-HaulWaco, TX
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Posted 30+ days ago

Customer Service Associate-logo
Customer Service Associate
Ollie's Bargain OutletHomosassa, FL
Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity, and respect? BE VALUE OBSESSED- Live the "good stuff cheap" mindset. BE COMMITTED- Operate with grit, passion, tenacity, and action. BE GROWING- How do we get better every day? BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere. Ollie's Associate Benefits: 20% employee discount Flexible Schedule Strong field sales career growth & talent development culture for top performers. The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency. Primary Responsibilities: Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty. Accurately and efficiently operate the register, approve refunds for other associates, and assist with training new Sales Associates. Assist with receiving the truck, pricing items, merchandising product, and recovering the store. Communicate customer needs to Team Leaders when necessary. Maintain the store appearance and complete any additional responsibilities and/or duties as assigned Qualifications: High School diploma or equivalent preferred 6 months of prior retail experience preferred Ability to work evenings, weekends, and holidays on a regular basis A positive attitude and team player who wants to engage and serve customers Physical Requirements: Ability to lift and carry up to 50 pounds. Ability to push and pull up to 35 pounds. Ability to stand for extended periods and work in a safe manner. Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.

Posted 30+ days ago

Third Shift Customer Service-logo
Third Shift Customer Service
Planet Fitness Inc.Westerville, OH
Job Summary The Overnight Cleaner will be responsible for the overall cleanliness of all areas of the facility to ensure a positive and safe member experience. Position hours are 10pm through 6am, Monday through Friday weekly. This position is Full Time. Essential Duties and Responsibilities Greet members, prospective members and guests by providing exceptional customer service Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed Maintain the neatness and cleanliness of the club Monitor for safety of persons and cleanliness in the club Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor. Stock locker rooms with proper supplies/paper products. Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager. Follow "Lost and Found Policy" and turn in lost member property to the Club Manager/Assistant Club Manager immediately. Qualifications/Requirements Cleaning background preferred Customer Service background preferred A passion for fitness and health Upbeat and positive attitude! Punctuality and reliability is a must Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers Strong listener with the ability to empathize and problem solve Demonstrate diplomacy in all interactions while using appropriate behavior and language High School diploma/GED equivalent preferred Must be 18 years of age or older Physical Demands Continual standing and walking during shift Acknowledgement of members when maintaining the facility Must be able to occasionally lift up to 50 lbs Will dilute and clean with chemicals throughout shift Clean and sanitize equipment, restrooms and surfaces throughout the club Monitor club and assist members throughout entirety of shift We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
U-HaulTampa, FL
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Posted 30+ days ago

Customer Service Representative I-logo
Customer Service Representative I
Aventiv Technologies, LLCPlano, TX
Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be! Aventiv Technologies - Where your future awaits (youtube.com) Job Purpose: Responsible for providing quality customer service via phone, Chat & E-mail by utilizing exceptional communication skills. Responsible for accurately updating and maintaining the customer accounts in a timely manner, while assisting in general customer inquiries, invoice questions, customer complaints, opening trouble tickets, and taking customer payments/or providing payment options. Maintains a high level of quality and CSAT scores. THIS IS A 100% IN OFFICE POSITION. Associate Referral Reward Eligible Responsibilities Essential Duties: Provide quality customer service via phone, chat, and email while utilizing exceptional communication skills. Open trouble tickets for specific customer issues. Explain product options and related charges clearly and concisely. Navigate through appropriate customer service systems and tools in a timely manner while servicing the customer. (CRM application) primary tool. Take customer payments or offer other payment options for the customer. Use existing procedures to solve routine or standard problems; receive instruction, guidance and direction from others as needed. Maintain quality scores and call center metrics. Promote self-service tools such as IVR and Web. Inform customers of promotions and new or upgraded products Quotes rates and encourage customers to utilize prepay options. Responsible for providing detailed initial troubleshooting and problem resolution on basic features & functionality for SVC, Tablet, and E-messaging. Assist with questions during the Nesting stages of the training process or as needed. Access to additional programs/platforms which may include S-Gate Performs other related duties and responsibilities as required or assigned Knowledge, Skills, & Abilities: Ability to read and comprehend simple instructions and short correspondence Ability to write straightforward explanations of trouble tickets submitted Ability to ask effective questions and present information clearly and concisely Ability to clearly communicate with customers, both verbally and written Able to handle sensitive and emotional calls that require empathetic responses Adaptable to unforeseen situations, fast paced environment, and keeping the focus on the customer Ability to communicate and respond to customers while keying information into system Ability to navigate multiple applications in several environments Ability to follow a set schedule, including taking timely lunches and breaks Must have access to high-speed internet for remote connectivity to Securus network when applicable. Qualifications Minimum Qualifications: High school diploma or GED At least 3 months of previous call center and/or customer service experience. Preferred Qualifications: 3 years of customer service experience with at least 2+ years call center environment. Physical Requirements: While performing the duties of this job, the employee is regularly required to: stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and a variety of office equipment. Occasionally may need to reach, stoop, or kneel. Salary and Benefits: At Aventiv, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer. $14.90 - $16.99 Health Insurance 401(k) Disability Life Insurance Paid Time Off Voluntary Benefits Aventiv Privacy Policy: www.aventiv.com/privacy Equal Employment Policy: Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.

Posted 30+ days ago

Customer Service Lead CA, Job 215.25-logo
Customer Service Lead CA, Job 215.25
Dunn-Edwards CorporationEncinitas, CA
$19.00 - $24.00 per hour GENERAL PURPOSE OF JOB: The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests and executing store operations during scheduled shifts. Responsibilities as a Customer Service Lead include modeling outstanding customer service and selling skills, allocating staff and resources to keep the sales floor stocked, organizing sales floor and stock areas, and building trusted partnerships with our painting professionals. The Customer Service Lead, in absence of the Store Manager and Assistant Store Manager, takes full responsibility for all store operations. Customer Service Leads interact with customers via phone and in-person to offer expert advice, while also processing and completing transactions. In addition, the Customer Service Lead is responsible for upholding Dunn-Edwards store vision of fast and reliable service. The Customer Service Lead continuously learns about the industry, products and services through Dunn-Edwards Learning Network and various job certification programs that better assist in answering questions and making proper recommendations, as well as building a foundation for potential advancement opportunities as Dunn-Edwards continues to grow. ESSENTIAL DUTIES AND RESPONSIBILITIES: Making a connection with customers, asking questions about their project, then giving options and advice on meeting those needs Ensure delivery of product as needed meets both Dunn-Edwards' and customers' quality and service expectations Conduct self in professional manner - always acting as a positive extension of the Dunn-Edwards brand Efficiently take customer orders through various methods (email, phone, in-person) and process through point-of-sale Adheres to and assists Store Management team with compliance to company safety and regulatory standards at all times Utilize basic computer skills for various functions including opening and closing store procedures Clean and maintain all areas of store and equipment as assigned Assist with maintaining proper merchandise inventory levels Must have the ability to communicate clearly both written and verbal The ability to stock and merchandise products according to planogram Meet expectations of core competencies related to the position: Accountability, Attention to Detail, Customer Focus, Decision Making, People Development Must be capable of performing specifically assigned job duties at, or below, current classification including tinting paint Additional duties as assigned Must be able to legally drive company vehicle . SUPERVISORY RESPONSIBILITIES: Although no subordinates report to this position, the Customer Service Lead is often the shift supervisor when opening and/or closing and must direct store associates during these times. EDUCATION and/or EXPERIENCE: Four years of High School with diploma or GED equivalent is required. Previous experience in a shift supervisory role is a plus. LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Read and write English for safety purposes. Bilingual is a plus. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute percentages and analyze report data and statistics. Ability to operate Point-of-Sale computer system and complete cash transactions accurately. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATIONS, LICENSES, REGISTRATIONS: Valid drivers license is required. AVAILABLE BENEFITS: Health insurance, dental insurance, vision insurance, vacation and holiday pay, paid sick time, 401K program including company match (benefits vary for PT employees). This job description should not be construed to imply that the above functions are the entire standard of the position. As an employee, the individual shall follow and complete any other instructions related to duties, which may be required by a superior. Store and Outside Sales: Store and Outside Sales positions may have physical requirements that include, but are not limited to: (1) Lifting of items, such as sundries or containers of paint weighting from 5 to 75 pounds (2) Use of electronic equipment including, but not limited to computers, point of sale devices, communication devices (3) Driving a large delivery truck/vehicle (4) Climbing ladders (5) Walking on uneven surfaces, e.g., active construction sites (6) Interactions with customers, both face-to-face and on the telephone (7) Interaction with customers relating to color (8) Standing for long periods of time (9) Use of a respirator Job description is subject to change, at which time your job responsibilities may change accordingly. Opening shifts may start as early as 5:00 am. Closing shifts may end as late as 6:30 pm. Workdays vary depending on location; some are open 7 days per week. Dunn-Edwards is an Equal Opportunity Employer, M/F/D/V fulltime

Posted today

Customer Service Representative-logo
Customer Service Representative
Nidec MotorsNorth America/USA/California/Rancho Cordova, CA
We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality. All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society. Job Summary Our Company Motion Control Engineering (MCE) has enjoyed a history of innovation, rapid growth, and success. One of the early pioneers in the development of non-proprietary elevator controls, MCE is now the largest and most successful independent elevator control manufacturer in the world. In 2012, MCE became part of Nidec Corporation which is the World's leading manufacturer of motors ranging from small precision to Ultra-size Motors. MCE's elevator control products move people daily in tens of thousands of buildings around the world. Some of the most notable and recognizable buildings include the Statue of Liberty, The Washington Monument, The US Capitol Building, The US Supreme Court Building. MCE's elevator control products also exist in thousands of buildings in universities, hospitals, shopping malls, housing projects, office buildings, etc. MCE is also the leading company in Nidec's Global Elevator Solutions Group which serves the markets outside North America. The key to our success is our people, technology, and quality. MCE's people have a variety of educational achievement levels and work experiences and represent a broad cultural diversity. The opportunities you will find at MCE are limited only by your desire to grow and succeed. Job Description WHAT YOU'LL BE DOING Provide basic technical support to customers via email, phone, or other methods Answer calls from the call queue and manage accordingly Provides customers with accurate and timely information regarding their inquiries received via phone or email Maintaining customer contact and shipping information, follow up on part quotes, returns and late shipments, and pursue sales quote for purchase orders Process orders within an hour of receipt including upload of sales order packet to the share drive Follow-up & Process SAP Batch transactions• Perform other tasks as assigned by immediate Supervisor Training provided WHAT WE LIKE ABOUT YOU Associate degree or High School Diploma is acceptable with a strong background on the fields mentioned above. Proficiency with Microsoft Office Suite Must have strong communication skills and be able to effectively communicate Ability to work independently, self-starter, attention to detail, high sense of urgency 2-5 years of call center or data center experience Experience as intern on related fields is acceptable. Additional Job Details WHAT WE'RE BRINGING TO THE TABLE Competitive salary based on qualifications - $18 -$20 an hour PTO (Paid time off) 10 Paid Holidays 401(k) and company match Short term and long-term disability Medical, dental, and vision plans with options Flexible Spending Account Life insurance Employee Assistance Plan Equal Employment Opportunity and Affirmative Action at Nidec Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf No Soliciting Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
U-HaulPlano, TX
Return to Job Search Customer Service Representative MUST HAVE DRIVERS LISCENCE Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Must be able to work weekends Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Posted 30+ days ago

Customer Service Agent (Remote)-logo
Customer Service Agent (Remote)
JerryMacon, GA
About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we're on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: Respond to inbound calls from existing customers Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: You can multitask and manage multiple competing priorities You are passionate about helping others Compensation and perks: Hourly wage: $18.00 - 21.00 We will pay for your P&C license (expected within 60 days after starting) Medical, dental, vision insurance, 401K match Ability to work remotely (we provide work equipment) Ongoing training and mentorship from our leadership team An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them Schedule: Monday to Friday 12:30pm - 9pm ET While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai About Jerry.ai: Jerry.ai is America's first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers - and we're just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that's disrupting a massive market.

Posted 3 weeks ago

Customer Service Representative-logo
Customer Service Representative
U-HaulRock Hill, SC
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is "Hire Fast, Pay Fast." You can start today and get paid today! Schedule a hands-on working interview and get paid for it. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Posted 30+ days ago

Savers / Value Village Careers - Customer Service Associate-logo
Savers / Value Village Careers - Customer Service Associate
Savers Thrifts StoresWaipahu, HI
Description Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $14.00 to $14.76 depending on job duty/position. $14.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $14.21 = Clothing Sorter/Hanger, Hardware Sorter $14.42 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes $14.76 = Clothing Grader, Hardware Pricer, Material Handler Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: Bundled health plans such as medical, Rx, dental and vision Company-paid life insurance for extra protection and peace of mind Programs to stop smoking, diabetes management coaching, and on demand care options. A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Paid time off from work for leisure or other hobbies. A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 94-300 Farrington Hwy, Waipahu, HI 96797

Posted 30+ days ago

Retail Customer Service Associate Part Time-logo
Retail Customer Service Associate Part Time
BJ's Wholesale Club, Inc.Seekonk, MA
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. The Benefits of working at BJ's BJ's pays weekly Eligible for free BJ's Inner Circle and Supplemental membership(s)* Generous time off programs to support busy lifestyles* o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty Benefit plans for your changing needs* o Three medical plans, Health Savings Account (HSA), two dental plans, vision plan, flexible spending 401(k) plan with company match (must be at least 18 years old) eligibility requirements vary by position medical plans vary by location Job Summary Responsible for performing merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members. Team Members: Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance. We strive for flawless execution and hold ourselves accountable. Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate. Ensure a safe and positive environment for our members and each other. Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals. Move with speed and agility in everything we do. Innovate and adapt so we can move as fast as the world around us. Maintain a friendly and positive attitude. Members: Deliver service excellence through all points of contact. Resolve and deescalate to address every member concern. Ensure a safe and positive environment and experience for the members. Daily commitment to GOLD Member Standards Greet, Anticipate, Appreciate (GAA) Fast, Friendly Full, Fresh, Clean Club Standards: Work as a team to deliver GOLD club standards daily. Work with commitment and pride to deliver GOLD- Grand opening look daily Clean and organized, inside, and out Know your Business: Understand how to access and read production and/or financial performance reporting for your department. See the connection between consistent execution and the positive impact it can have on the business. Major Tasks, Responsibilities, and Key Accountabilities Delivers superior member service, including greeting, assisting, and thanking all members in a prompt, friendly and professional manner. Resolves member concerns in a courteous and timely manner and escalates issues to management when necessary. Maintains and exhibits clear understanding of merchandise protection procedures and shrink alert protocols. Reviews and maintains the AP Alert Binder according to AP standards. Follow the BEST (bottom of the cart, electronics, self-checkout, and thanking the member) procedures including cross-checking merchandise to member register receipts and verifying high dollar value items. Records register receipt discrepancies and notifies front line to immediately rectify the situation. Audits Express Pay, BOPIC, Curbside Pick-up, and Same Day Delivery according to company procedures. Ensure the execution of the repack awareness guidelines by inspecting known repack articles. Monitor member and visitor traffic entering and exiting the club Responds to Electronic Article Surveillance (EAS) alarms according to established EAS response procedures. Maintains high standards of safety for members and team members. Inspects team members, members, and vendors bags, backpacks, briefcases, and lunch boxes as they are leaving the building. Processes empty water jug return vouchers to members. Maintains all club policies and procedures. Performs other duties as assigned, including working in other departments as needed. Regular, predictable, full attendance is an essential function of this job. Qualifications Strong interpersonal skills and an attention to detail are required. Basic math skills preferred. Ability to use a smart handheld device. Must successfully complete required training and certification processes. Must be employed with the company for at least 6 months. At least 18 years of age. Environmental Job Conditions All the time is spent standing and moving about on hard surfaces. Will at times require bending, pulling, reaching, stooping and climbing ladders/step stools. May require occasional lifting up to 30 lbs. Exposure to both indoor and outdoor temperatures. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $16.75.

Posted 1 week ago

Customer Service Representative-logo
Customer Service Representative
FastsignsMooresville, NC
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
Planet Fitness Inc.Saint Cloud, MN
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
Meineke Car Care CentersNew London, CT
Benefits: Flexible schedule Benefits/Perks Competitive Compensation Training and Development Employee Discounts Positive Work Environment Locally-Owned Job Summary We are looking for a Customer Service Representative to join our team. The ideal candidate will have excellent communication and customer relationship skills, and familiarity with Point of Sales (POS) systems. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including promoting customer confidence when greeting customers, answering phones, managing appointments, checking customers in and out through the POS system, and maintaining the internal and external image of the office/customer area. Responsibilities Customer satisfaction throughout the customer's experience Telephone management to promote scheduling and shop traffic flows Entering/maintaining customer profiles in our POS system Gathering information on what brings the customer in (properly documenting the customer needs) Ensuring all paperwork is complete when billing out customers Communicating with shop management/personnel Maintaining office and customer areas in an organized, professional and clean manner Ensuring supplies for the office and customer area are at appropriate levels Working with the shop manager to assist with fleet paperwork and cash drawer management Qualifications High school diploma or GED required Successful completion of a pre-employment drug and background screening Why Meineke? Meineke values personal and professional growth. Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements. Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie. With locally owned Meineke shops, experience a sense of community and connection with your customers and fellow team members. Compensation: $16.50 - $18.00 per hour As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road. A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you're looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.

Posted 3 weeks ago

Customer Service Representative-logo
Customer Service Representative
U-HaulJoplin, MO
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Posted 30+ days ago

Insurance Customer Service Representative-logo
Insurance Customer Service Representative
Haselwood Auto GroupBremerton, WA
What You'll Do: Answer client calls with a smile and assist with their insurance needs Process policy changes, assist with claims, and take payments Provide insurance quotes and conduct policy reviews Ask each customer for referrals (because great service is worth sharing!) Work closely with our team to create a positive and productive office What We're Looking For: This position requires: Two (2) years of clerical experience. Intermediate computer skills, MS Office. Excellent communication skills. Attain Washington State Property & Casualty License within 60 days of employment. A positive, motivated, and determined go-getter An upbeat personality who loves solving problems Someone who can think independently and stay organized Possess strong written, verbal and listening communication skills. Previous experience in insurance, customer service, or call centers is a plus - but we're happy to train the right person. Why You'll Love Working Here: A small, supportive team that always has each other's backs Weekly SPIFFs and incentives - because hard work should be rewarded Monthly team lunches - because good food = happy team Growth opportunities - start in customer service, move into sales if you want! Fun team events/meetings - because work shouldn't be boring Your Benefits, Perks & Paycheck: $18 -$21 per hour, plus performance based monthly bonuses & weekly incentives Weekly pay 401K with employer match - we invest in your future Medical, Dental, Life & Vision Insurance 1 week of Paid Vacation after 6 months Sick Leave Employee Wellness & Assistance Programs - your well-being matters Employee Vehicle Purchase Program - great deals for our team! Employee Referral Program - bring in great people, get rewarded! We look forward to meeting you! Apply today https://www.haselwoodautogroup.com/ Equal Opportunity Employer

Posted 30+ days ago

D.R. Horton, Inc. logo
Customer Service Tech
D.R. Horton, Inc.Tysons Corner, VA
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Job Description

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.

D.R. Horton, Inc. is currently looking for an Customer Service Technician. The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is achieved by facilitating all customer warranty requests, whether by making the actual repairs or scheduling subcontractors to make repairs. The Customer Service Technician is responsible for proactively resolving customer issues after the closing of the home.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Evaluates homeowner repair issues to determine if they are warrantable items
  • Processes written or electronic work orders and/or verbal instructions from supervisor for homeowner repairs
  • Performs necessary repairs to homes such as carpentry work, drywall, texture repair and painting
  • Schedules and manages subcontractors to make designated warranty repairs
  • Ensure all repairs are completed within compliance standards
  • Certifies warranty work is completed within contractor obligations
  • Develop and maintain good rapport with subcontractors and homeowners
  • Follows up with homeowners to ensure concerns are addressed in a timely and professional manner
  • Processes charge-back documentation and invoices
  • Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
  • Ability to work overtime
  • Ability to travel overnight

Education and/or Experience

  • High school diploma or general education degree (GED)
  • Three or more years related experience, including carpentry work, drywall, texture repair and painting
  • Must have a vehicle capable of carrying supplies, valid driver's license and be willing to drive among designated communities in daytime and nighttime
  • Excel in effective and positive communications
  • Work effectively in high pressure situations
  • Ability to work independently and be productive without supervision
  • Ability to provide a systematic approach in carrying out assignments
  • Ability to utilize DRH Warranty applications on a smart phone, tablet, or laptop
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral form or via DRH Warranty applications
  • Proficiency with MS Office and email
  • Ability to stand and walk for 4 hours straight or up to a full 8-hour day; sit for extended periods; kneel and bend at the waist; climb, balance and stoop, crouch or crawl; walk up and down stairs; walk on unlevel terrain; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Ability to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance, color vision and peripheral vision
  • Regular exposure to outside weather conditions, moving mechanical parts, high precarious places and risk of electrical shock
  • The noise level is generally loud

Preferred Qualifications

  • Prior customer service experience a plus
  • Experience with minor electrical, plumbing and HVAC repair work preferred

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

  • Medical, Vision and Dental
  • 401(K)
  • Employee Stock Purchase Plan
  • Flex Spending Accounts
  • Life Insurance
  • Vacation, Sick, Personal Time and Company Holidays

Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeople2

Follow us on social media @hortoncareers for an inside look at our company and connect with us on LinkedIn for up to date job listings!

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