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Medical Screener - Reception Technician (Customer Service) (Bilingual – English/Spanish)-logo
Medical Screener - Reception Technician (Customer Service) (Bilingual – English/Spanish)
CSL PlasmaEl Paso, Texas
Responsibilities: • Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. • In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. • Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. • May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. • May answer the telephone and answer callers question or transfer call to appropriate staff member. • Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. • Alerts Group Leader or Supervisor of donor flow issues. • Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. • Understands the policies and procedures associated with hyper immune programs at the center if applicable. • Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. • Maintains confidentiality of all personnel, donor and center information. • May be cross-trained in other areas to meet the needs of the business. • Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. • Perform other job-related duties as assigned. Qualifications: • High school diploma or equivalent required • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable. Our Benefits CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma!

Posted today

Collision Center Customer Service Representative-logo
Collision Center Customer Service Representative
Jerry's Automotive GroupLeesburg, Virginia
Customer Service Representative Jerry’s Leesburg Collision is now hiring a Customer Service Representative. . Leesburg Collision has been in business for over 40 years and is located in Leesburg Virginia. We have one single goal- offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. Why Choose Leesburg Collision? Competitive Pay Continuous Training Supportive Team Culture Medical/Dental/Vision Paid Time Off Paid Holidays No weekends Rewarding Work Customer Service Representative (CSR) is the first impression of Leesburg Collision's customer experience. Responsibilities Explain and educate customers on repair processes on a high level, including insurance claim information and processes. Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes. Coordinate Rental Car /Tow companies to provide a one-stop service to all customers. Ensure all vehicles are delivered to customers in immaculate condition. May assist in customer communication throughout the repair process. Monitor estimate/repair appointments and proactively give friendly reminder texts/calls of the appointment. Secure proper payments Assist with reconciling invoices to payables report daily and monthly (as applicable) Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area. Perform other administrative tasks and duties as required to successfully meet the needs of the business. Qualifications Must be at least 18 years of age. Previous experience in customer service, sales, or other related fields is preferred. Must have a valid driver's license Effective communication (written and verbal) and interpersonal skills are required. Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment. Integrity - Respect and accountability at every level and every interaction Customer Service-Provide the highest level of customer service while building customer satisfaction and retention Innovation - Develops and displays innovative approaches and ideas to our business Teamwork - Contributes to building a positive team spirit and supports everyone’s efforts to succeed If you are interested in joining Leesburg collision center, please submit your resume online or apply at 850 Trailview Blvd, SE, Leesburg, VA, 20175 or call 703-777-5554. Leesburg Collision Center is proud to be an equal-opportunity workplace and an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Posted today

Customer Service and Sales (w/ Paid Training)-logo
Customer Service and Sales (w/ Paid Training)
Jimmy Britt ChevroletGreensboro, Georgia
At the heart of everything we do, our customer service and sales team keep our dealership going. The Jimmy Britt Automotive Family has received multiple Dealer of the Year awards in the state of Georgia. Our customers rated us #1 Chevrolet dealer in Georgia! We believe in hiring great people, which means we INVEST in your future and genuinely care about our employees. You will work in a great team environment at a customer-centric General Motors dealership where your primary responsibility is assisting today’s researched consumers with their vehicle purchases. To do this, you will work with our excellent management team to deliver exemplary customer service to our loyal customers. We expect our customer service/sales team to be adept at handling our clients before, during, and after their purchase, including handling inbound Internet leads, sales calls, and corresponding follow-up with email, text, phone, and video . We want you to enjoy coming in to work every day and pride ourselves on an awesome environment. We also offer a huge income potential and EXCELLENT COMP. PACKAGE! (Several of our Internet sales specialists currently make over 100k/year! We spend thousands of dollars every month on the best trainers in our industry and provide ongoing training to all customer service sales professionals. We have a long list of employee success stories and make it a point to promote from within. WE OFFER: Paid training – ongoing both in-store and class time – at our expense Great Insurance packages Proven, unique team structure and process that creates great relationships with happy clients Matching contributions 401k Large volume of email leads/sales calls available to handle Unlimited Access to NADA Training Programs Excellent compensation with competitive bonus structure with high earning potential Many opportunities for promotion with 3 locations. (We promote from within almost exclusively). Industry leading technology , process and products. (We utilize the best tech to simplify the buying process, offer online sales, and ensure customer satisfaction) RESPONSIBILITIES: High lead volume store requires High Energy with customer-first empathy and common sense individuals able to handle inbound Internet, phone and sales opportunities Determination to deliver an exceptional customer experience while following a multi-media-rich, progressive sales communication process Ability to achieve success and customer service and sales goals with good closing percentages and high CSI Handle all incoming internet email leads, calls, and text Be available to respond to email inquiries in a professional, well-spoken manner Aid customers in the vehicle buying experience, using product knowledge and expertise Direct customers to product information resources, including those available online Check email frequently and respond to inquiries immediately Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity Understand the intricacies of an entirely online car buying experience Develop and maintain your customer base. (We provide the opportunities; you provide the communication and follow-up efforts) Competently utilize the CRM to manage your daily tasks (Training provided). Keep up with Training standards and OEM product standards REQUIREMENTS: Superior communication skills, both oral and written Outstanding organizational skills Ability to make a friend Use of social media and video technology a plus Process oriented We are looking for technologically adept people who are looking to become LEADERS. You will work to make a difference in the lives of our customers and continue to make our dealership a great place to visit. The number one responsibility for EVERYONE at The Jimmy Britt Automotive Family is developing long-lasting relationships with both their coworkers and our customers.

Posted 5 days ago

Customer Service Teammate-logo
Customer Service Teammate
GO Car WashLaredo, Texas
TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures—especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to www.gocarwash.com . All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
ZimbrickBrookfield, Wisconsin
Customer Service Representative needed for Monday-Friday 9-6. Punctuality is a must. · Greeting, directing, and interacting with clients in a positive manner at all times · Answering multi-line phone system, directing calls to the appropriate department/individual, and paging · Cash handling required · Daily filing/scanning of paperwork · Attention to detail, organization and multi-tasking is a must have

Posted 2 weeks ago

Customer Service Representative-logo
Customer Service Representative
ValenceWichita, Kansas
Valence Surface Technologies is a full-service surface finishing company specializing in the commercial aerospace, defense, space and satellite industries. With ten strategically located sites across the United States, Valence provides a start to finish solution from NDT and chemical processing, to paint and sub-assembly. Position Summary: Manage customer accounts and programs to ensure defined expectation are achieved through continuous coordination with internal departments and the customer; supporting the customer to ensure on-time delivery of conforming parts. Responsibilities Respond to customer inquiries via phone, email, and in-person, providing accurate and timely information. Coordinate with internal departments to resolve customer issues and ensure timely delivery of services; ensuring adequate communication is carried out between departments to meet customer expectation. Verify customer purchase orders against internal work order to ensure that the company can comply with process requirements. Provide updates to customers on the status of their orders within allotted time frame. Handle customer complaints and escalate issues as necessary to ensure customer satisfaction. Responsible for daily report of customer orders currently on-site to review scheduled expected completion dates against current order status for timely completion of orders. Take necessary actions to resolve issues resulting in orders being placed on hold or causing orders to exceed defined lead times. Other duties as assigned. Qualifications High school diploma or equivalent; a bachelor's degree in business or a related field is preferred. Proven experience in a customer service role, preferably in the aerospace or manufacturing industry. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Proficiency in Microsoft Office Suite and CRM software. Ability to work independently and as part of a team. Strong organizational skills and the ability to manage multiple tasks simultaneously. Export Compliance Requirement This position requires access to EAR or ITAR controlled technologies. Applicants are required to be eligible for employment under U.S. export control laws and must meet the requirement of being a “U.S. Citizen”. Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Posted 1 week ago

OC- Customer Service Representative-logo
OC- Customer Service Representative
American Leak DetectionAnaheim, California
Founded over 40 years ago, American Leak Detection is the world leader in the accurate, non-destructive detection of hidden water, sewer, gas and swimming pool leaks. American Leak Detection sets the standard for non-invasive leak detection and repair using proprietary methods and the most advanced, sophisticated technology. Our customers include residential homeowners and industry professionals like plumbers, building contractors, insurance adjusters, apartment managers, drain cleaners, restoration specialists, and municipalities. American Leak Detection is looking for a proactive, service-oriented worker with a positive attitude to join our team as a Data Entry/Customer Service Representative (CSR). Great candidates will be a seamless liaison between customers and our service technicians. Must meet all assignment deadlines and have a desire for growth within the company. Duties include: Answer incoming customer calls Provide service information Confirm recommendations and estimate appropriate services Schedule appointments Transcribe technician field reports Follow all state and code requirements Bring attention to any procedure/policy failures and/or corrections Required Qualifications: Accurately type 40 WPM Exceptional Customer Service Skills Professional Phone Manner Ability to multitask in a fast-paced, high-call environment Excellent grammar, spelling and punctuation Must be able to pass a criminal background check and drug screening Preferred Qualifications: Phone-related customer service experience Desired Qualifications: Bilingual a plus Relevant Work Experience: 1+ year Education Level: High School or equivalent Salary/Wage: Starting pay $17/hr. +, negotiable with experience Benefits: Paid vacation, paid holidays, 401K matching, health insurance, paid training

Posted 30+ days ago

Customer Service Teammate-logo
Customer Service Teammate
GO Car WashCorpus Christi, Texas
TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures—especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to www.gocarwash.com . All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Posted 30+ days ago

Customer Service Sales Representative-logo
Customer Service Sales Representative
Surge CareersBucyrus, Ohio
Surge Staffing is seeking a Customer Service Sales Representative with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge Staffing. Considerations will be made immediately. Entry Level Customer Service / Sales Staffing experience preferred Must be flexible with their schedule. PRIMARY FUNCTIONS & RESPONSIBILITIES: Deliver superb customer service to clients and temporary associates Must have at least 1 year of sales experience Perform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely manner Recruit, conduct interviews and follow-up with candidates and temporary associates Successfully and strategically match employee skill sets to customers' hiring needs Assist in the development of business leads & retention of current clientele Act as a professional and reliable liaison between temporary associates and clients Maximize billable hours to increase market share and branch profits Perform a variety of administrative tasks that support the overall mission of quality performance. Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customers Present customers with additional Surge Staffing products and services Implement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branch Nurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategies Recruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfaction Troubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnel QUALIFICATIONS: High school diploma required; or equivalent work experience/education greatly preferred Must have sales experience at least 1 year Staffing experience preferred Previous experience in a supervisory or leadership role a plus; staffing industry experience strongly preferred Previous experience in sales, human resources, or a service industry recommended Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet Ability to travel to various locations and customer sites as needed; reliable transportation a must Ability to work effectively and efficiently independently as well as in a group setting Sales-minded, team-oriented and exceptionally calm under pressure EQUAL OPPORTUNITY EMPLOYER: Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at ProfessionalStaffing@surgestaffing.com. IND1 Job Type: Full-time

Posted 1 week ago

100% Work From Home Union Position- Customer Service/ Sales-logo
100% Work From Home Union Position- Customer Service/ Sales
Global EliteLansing, Michigan
Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life. We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Preferred Skills: • Excellent communication skills, including active listening and problem-solving • Ability to learn, adapt, and adjust on the go • Works well with others and individually • Possesses a strong work ethic and drive to succeed What you can expect: • Flexible Schedule with Weekly Pay • 100% Remote Position • Weekly Trainings lead by Top Leaders • Life Insurance • Health Insurance reimbursement • Industry-leading resources and technology *In the interest of community wellness, we have adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Posted 2 weeks ago

Customer Service Representative-logo
Customer Service Representative
ITW Food Equipment GroupIrving, Texas
Job Description: Company Description Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk. Job Description This position is responsible for contact with both internal and external customers where improper handling will have a marked effect on operating results. Ability to work with other Service Support Team Members. Will provide 24-hour-a-day, 7-day-a-week support to field offices including logging calls to Branches and paging on-call technicians during non-business hours responding to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products, and services. Determines the best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate’s problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problems. Possesses knowledge of the organization's policies, procedures, practices, products, and services. These are the most significant job duties performed. The size, scope, and complexity of assigned duties and responsibilities are dependent on the level and experience of the incumbent. To perform this job successfully, an individual must be able to perform each assigned essential duty satisfactorily. Other responsibilities or special projects not specifically listed below may also be assigned. Answer calls from incoming customers and dispenses call information to the appropriate Branch or Service Contractor. Utilize the current system to properly log and page service calls. Distribute electronic calls as needed. Follow current procedures to ensure consistency and accuracy across the department while continually looking at process improvements and simplifications. Identify service offices and/or personnel where intervention may be needed to improve processes. Understand 3rd Party Companies being utilized by our key accounts to oversee proper procedures being followed regarding service calls. Coordinate field notification, tracking, and payment of SPIFF programs! Track Office Information Screen/SMS Scheduler updates, print, and up follow up as necessary. Train and assist in the development of new hires. Handle other projects as required. Qualifications REQUIRED SKILLS: Proficient with Microsoft Office Products including Outlook, Word, and Excel Ability to adapt to changing circumstances, remain calm in stressful situations and adjust plans to meet changing needs. Flexible scheduling, work any combination of 1st, 2nd and 3rd shifts including weekend shifts and holidays. Ability to continuously learn and grow from successes and mistakes is attentive to details and accuracy and goal-oriented. Demonstrates an understanding of working in a team environment and exhibits the ability to turn team diversity into an advantage. Ability to see underlying concepts and patterns in complex situations to develop solutions that effectively address underlying problems/root causes. Recognize changing customer needs and determine process/procedure updates and/or requirements. Work with IT regarding customer needs when appropriate. Ability to communicate effectively verbally and in writing. Requires strong interpersonal skills and the ability to build trust and rapport with the field service team and third-party servicers as well as both Key and non-Key Accounts Ability to develop positive working relationships with others at all levels and demonstrate respect to people at all levels. Ability to handle internal and external customers politely and efficiently follows procedures to solve problems, understand company products and services, and maintain a pleasant and professional image. QUALIFICATIONS Education and Work Experience High school diploma or GED and vocational training in office administration 2 years experience in the customer support and service industry Desired Education/Experience Associates degree in business administration Bilingual Field service experience is a plus. Additional information Physical Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly exposed to repetitive motion, bending, lifting, twisting, crouching, reaching, pushing and/or pulling. • Ability to stand or walk for long periods of time • Ability to perform repetitive motion type tasks regularly such as walking, typing, using fingers and hands. • Ability to regularly lift and/or move up to ten (10) pounds, frequently lift and/or move up to twenty-five (25) pounds, and rarely lift up to fifty (50) pounds. • The ability to quickly move safely over uneven terrain • The ability to wear personal protective gear (safety shoes, glasses, ear plugs, and gloves as needed) • Ability to communicate with others to exchange information • While performing the job functions of this position, the employee frequently works in an environment near powered motor vehicles, power tools, and automated assembly fixtures. Our employees enjoy competitive, merit-based salaries plus excellent benefits including: Health and dental insurance Company Paid Life Insurance / Short and Long Term Disability 401K plan with generous company match Vacation, personal days and holidays Continuing education reimbursement program Flexible spending accounts ITW Company Overview ITW was built on innovation and the strength of new ideas. These values have helped us expand into multiple platforms in nearly 60 countries. But at each of our businesses, the independent entrepreneurial spirit and freedom to innovate remain strong. It’s the highly talented people at ITW businesses all over the world who drive our success through new products and customer-driven solutions. Together, we are ITW—a Fortune 200 company that has prospered for 100 years and changed the way people live and work, all over the world. ITW is an equal-opportunity employer. We value our colleagues’ unique perspectives, experiences, and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

Posted 30+ days ago

Customer Service Engineer-logo
Customer Service Engineer
Worldwide TechServices OpenMilwaukee, Wisconsin
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. Responsibilities • Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers. • Provide support to client identified VIPs • Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. • Perform Install/Move/Add or Change (IMAC) activities. • Perform all assigned desk-side support activities • Display outstanding technical and professional services skills at all times • Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines • Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair • Understands and follows all documented service operations policies and procedures. • Other duties or certifications may be assigned to meet business needs Education and Experience: • Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and/or Qualifications: • Maintain all required OEM Certifications as directed by Management • Knowledge of relevant software and hardware systems • Understanding of ITIL methodologies • A+ certification is desired • May require additional customer-specific certifications or training as required Skills: • Excellence in communication and customer-facing skills • Strong oral, written and interpersonal skills • Ability to follow instructions and processes with minimal instruction • Ability to lift and or move various computer equipment up to 50 lbs. • Must own a basic repair kit Additional requirements may exist if offer of employment is extended

Posted 30+ days ago

Medical Screener - Reception Technician (Customer Service)-logo
Medical Screener - Reception Technician (Customer Service)
CSL PlasmaCleveland, Ohio
Job Description Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job Description 1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings. If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate. CSL offers the following benefits for this full-time position, most are effective the first day of hire: Options for health care benefits, including choices of plans for medical and prescription drug, dental, and vision coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. Our Benefits CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces inclusion and belonging. Learn more about Inclusion & Belonging at CSL. Do work that matters at CSL Plasma!

Posted 5 days ago

Customer Service Technical Support Representative-logo
Customer Service Technical Support Representative
Johnson OutdoorsEufaula, Alabama
Provides technical and sales support to consumers, dealers and sales reps to ensure efficient and accurate quality service relating to our products, their software, features and functions. · Provides post-sale support to consumers and retail channel partners in the form of trouble-shooting advice to install and repair product or direct them to a qualified repair facility. Enter orders for replacement parts, finished products, repair authorizations, and facilitate returns process during or after the warranty period. Documents the interaction in the appropriate computer application to help drive continuous improvements in process and product quality. · Responds to inquiries, resolves routine issues (referring more difficult problems upward, if necessary), and educates and acts as a resource on company products via phone, email and other methods as appropriate. Documents inquires, issues and resolutions, and education provided as required. · Provides pre-sale support to consumers and retail channel partners in the form of product selection based upon the application and desired features, installation and rigging, promotions, product availability, pricing, and where to purchase. Documents the interaction in the appropriate computer application to help drive continuous improvements in process and product quality. · Executes routine reports and independently creates reports to support department activities. Demonstrates proficiency in supporting the minimum amount of product families as identified by each Johnson Outdoors brand. Maintains and monitors personal performance metrics to ensure department KPI’s (key performance indicators). Strives for continuous improvement. · Issues return and repair authorizations as necessary. · Performs other duties as assigned.

Posted 30+ days ago

Warranty Adminstrator and Customer Service Representitive-logo
Warranty Adminstrator and Customer Service Representitive
Teton Auto GroupIdaho Falls, Idaho
At Teton Volkswagen, we are committed to an environment where the customer is always treated with respect and dignity. Growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today! What We Offer Medical, Dental & Vision Insurance 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Long term job security Health and wellness Discounts on products and services Job Summary: Supports Teton Auto Group service and parts department in the handling of all warranty claims and processing customers in service department. Shuttle Driver when needed as well as other customer service-related functions. Claims processing is not limited to manufacture warranty also includes pre delivery inspection, transportation claims, and third-party warranty. Communicate early and often with technicians, service advisors, parts associates, service manager, and parts manager as needed for the timely processing and payment of all claim Responsibilities Oversee administration of warranty claims as well as training and supervising of service department. Reinforces company policies and adheres to company standards. Encourages compliance with applicable laws and regulations. Maintain good working relationship with factory(s) and foster positive employee relations. Work with service advisors, parts personnel, technicians, and service managers to ensure all claims are submitted in a timely fashion and claims are monitored closely until paid. Keep and accurate record of claims and status as instructed by Manufacturers. Review warranty claims to ensure all aspect of the claim meet the manufacturers’ requirements, continually preparing for a warranty audit. Recording concerns by technician and advisor to establish any consistent patterns, if said patterns occur then ongoing training will be provided to ensure problem is corrected. Work closely with Parts & Service Representatives of Manufacturers on any assistance or questions regarding warranty claims. Ensure organizational skills, written and verbal communication are exceptional to be more efficient in submitting, processing and payment of claims. Post all paid warranty reports to accounting on a weekly basis. Answer incoming calls and schedule appointments and/or address customer concerns, as necessary. Assist in cashiering as needed for coverage and training. Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Consistent record of service and sales success Strong record of positive customer satisfaction results Must be willing to work some weekends and evenings Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver’s license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 5 days ago

Customer Service Representative-logo
Customer Service Representative
PLSDallas, Texas
This job is located at 2332 W. Davis St., Dallas, TX 75208 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 30+ days ago

Call Center Customer Service Agent-logo
Call Center Customer Service Agent
Seronda NetworkMiami, Florida
Call Center Customer Service Agent Company: Pattern Promotions Location: Miami, FL Salary: $60,000 - $68,000 per year Job Type: Full-time About Us Pattern Promotions is a dynamic marketing firm specializing in brand enhancement and promotional campaigns tailored to drive engagement and loyalty. Located in San Antonio, we are passionate about helping our clients reach their full potential through innovative and impactful communication strategies. Join our team to become part of a creative and energetic workplace committed to excellence and growth. Job Description Pattern Promotions We are seeking a dedicated and enthusiastic Call Center Customer Service Agent to join our dynamic team. In this role, you will be instrumental in delivering exceptional customer service to our clients by responding to inquiries and resolving issues efficiently. As the first point of contact for our customers, you will handle a variety of communication channels, including phone calls, emails, and live chats, ensuring that each interaction is positive and helpful. Responsibilities Handle incoming customer inquiries via phone, email, and live chat in a professional manner. Assist customers in troubleshooting and resolving their issues effectively and efficiently. Provide information about products and services to help customers make informed decisions. Maintain detailed records of customer interactions and transactions in our CRM system. Follow up with customers to ensure their issues have been resolved to their satisfaction. Contribute to team performance by meeting or exceeding individual and team performance metrics. Skills High school diploma or equivalent; further education or relevant certification is a plus. Proven experience in a customer service role, preferably in a call center environment. Excellent communication skills, both verbal and written, with a strong focus on customer interaction. Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment. Strong problem-solving skills with a customer-centric approach. Familiarity with CRM systems and basic computer applications. Benefits Competitive salary with growth potential. Comprehensive health, dental, and vision insurance. Paid time off and holidays. Professional development opportunities. Collaborative and supportive team environment. Pattern Promotions is an equal opportunity employer and welcomes candidates from all backgrounds. If you are passionate about communication and looking to make an impact in a growing company, we encourage you to apply!

Posted 2 days ago

Customer Service Representative-logo
Customer Service Representative
WeslayanHouston, Texas
POSITION DESCRIPTION This position is responsible for sales activities from lead generation through the project management process. Develop and implement agreed upon Sales and Marketing Plan which will meet both personal and business goals of expanding customer base in the marketing area. Work with the center’s management and support teams for the achievement of customer satisfaction and revenue generation. COMPENSATION . Starting salary $16 Plus RESPONSIBILITIES Serve as first point of contact for walk-in, email, E-commerce and telephone customers. Develop annual sales plan with Franchisee or Center Manager, detailing activities to follow during the fiscal year. Demonstrate the ability to carry on a business conversation with customers and decision makers. Consultatively sell and make recommendations to prospects and clients using various products and Brand Standards. Identify sales prospects and contact these using a “drill down” and “share of wallet” concept. Develop and maintain a database of qualified leads through referrals, telephone canvassing, direct mail and email. Follow up on new leads and referrals resulting from telephone, marketing and email activity. Develop a complete understanding of pricing and proposal models. Complete all paperwork and follow established center procedures from initiation through completion of a project (i.e., Work Order, credit approvals, POS entry, pre-payment collection, artwork approval, delinquent account collection, reporting). Prepare estimates and establish/maintain estimate follow-up procedures. Communicate with customers on order status and changes the production schedule. Execute a variety of marketing functions: In-center database mailings based on targeted POS lists, thank you cards 5-7 days after order is picked up, implement a call-mail-call program, distribute press releases regarding center activities, execute FASTMAIL campaigns, etc. Maintain an attractive retail environment (clean, organized and functional). Support center Franchisee or center manager as needed with reports, close-out, invoices, and daily, weekly and monthly paperwork. Ensure WIP summary is up to date. Prepare status reports, including activity, closings, follow-up, and adherence to goals for weekly sales meetings. Participate in center staff and sales meetings. Assist in the implementation of company marketing plans as needed. Perform market research, competitive shops and customer surveys. Identify and resolve customer satisfaction issues. Establish and maintain effective team relationships with all support departments. Adhere to all company policies, procedures and business ethics codes. Contact customers within 3-5 days or order pick-up/delivery to confirm customer satisfaction. Participate in and practice the brand mentality of “Everybody Sells”. Constantly be looking for sales opportunities for the center. Serve as a backup for answering the phone if the Franchisee, manager and sales/service employees are busy assisting other customers. Assist at the front counter as needed. Understand the sales process enough to consult with customers to determine project needs and solutions.

Posted 1 week ago

Medical Screener - Reception Technician (Customer Service) (Bilingual – English/Spanish)-logo
Medical Screener - Reception Technician (Customer Service) (Bilingual – English/Spanish)
CSL PlasmaLandover, Maryland
Responsibilities: • Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. • In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. • Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. • May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. • May answer the telephone and answer callers question or transfer call to appropriate staff member. • Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. • Alerts Group Leader or Supervisor of donor flow issues. • Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. • Understands the policies and procedures associated with hyper immune programs at the center if applicable. • Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. • Maintains confidentiality of all personnel, donor and center information. • May be cross-trained in other areas to meet the needs of the business. • Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. • Perform other job-related duties as assigned. Qualifications: • High school diploma or equivalent required • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable. Our Benefits CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma!

Posted today

Customer Service Representative-logo
Customer Service Representative
American Leak Detection of Greater NashvilleNashville, Tennessee
The Customer Service Representative at American Leak Detection of Nashville is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the Nashville area. Benefits for our Customer Service Reps (CSRs): 401(k) Dental insurance Health insurance Paid time off Vision insurance Salary: $18.00 - $20.00 per hour Customer Service Reps (CSR) Core Responsibilities: Answering the phones Explaining our services to potential clients Manage the customer experience Scheduling of appointments Dispatch, routing, and scheduling of jobs for our technicians Shift: 8 hour daytime shift, full-time Availability: General workday is Monday through Friday, occasional weekend availability may be required Customer Service Representative (CSR) Qualifications: Excellent customer service and telephone skills Excellent written and oral communication skills Proficiency in Microsoft Office Suite Experience in the plumbing, restoration, or construction industries- a plus but not required Experience using Salesforce is a plus but not required About American Leak Detection: American Leak Detection is the industry leader in accurate, non-destructive hidden water leak detection. Our highly trained technicians locate hidden water, sewer, gas and swimming pool leaks using our advanced technology and experience developed over 40+ years. Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Posted 1 week ago

CSL Plasma logo
Medical Screener - Reception Technician (Customer Service) (Bilingual – English/Spanish)
CSL PlasmaEl Paso, Texas
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Job Description

Responsibilities:

• Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
• In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels.
• Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.
• May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.
• May answer the telephone and answer callers question or transfer call to appropriate staff member.
• Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.
• Alerts Group Leader or Supervisor of donor flow issues.
• Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
• Understands the policies and procedures associated with hyper immune programs at the center if applicable.
• Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
• Maintains confidentiality of all personnel, donor and center information.
• May be cross-trained in other areas to meet the needs of the business.
• Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
• Perform other job-related duties as assigned.

Qualifications:

• High school diploma or equivalent required
• Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience
• Must be able to perform basic math calculations

Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

Our Benefits

CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company.  For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.

About CSL Plasma

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma.

We want CSL to reflect the world around us

As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.

Do work that matters at CSL Plasma!