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Sawmill Sports HubWillowbrook, Illinois
JOB DESCRIPTION Title: Customer Service Team Member Supervisor: Operations Manager Status: Hourly position General Function: The Front Desk Manager is responsible for providing member services and performing customer services duties designed to make the Sawmill Sports Hub member’s experience as pleasant as possible. Responsibilities and Principal Activities: In harmony with the Mission, Established Policies, Strategic Objectives and Goals of the Sawmill Sports Hub, the position is responsible for, but not limited to, the following: Job Objective First point of contact for guests entering facility Maximize customer sales, retention and experience Registration and payment processing Sales functions of front desk and café Data-entry Player card maintenance Waiver form maintenance Front desk and entry presentation, material and literature display, and general cleanliness and aesthetics Perform other duties & projects as requested Customer Satisfaction / First Point of Contact: Be the “face” of Sawmill Sports Hub —greet all customers who call or enter Be knowledgeable about all Zone programs and activities Be a source of information and/or a conduit to someone who knows Facilitate all customer requests Follow up to be certain all requests are addressed Assist with Customer Sales & Retention: Be up-to-date on the status of all Sawmill Sports Hub leagues, programs and activities Assist with sign-ins, payments, rosters, and schedules Disseminate sales information on additional programming Encourage renewals and additional participation Registration and payment processing: Handle registrations hand-delivered, mailed to the Sawmill Sports Hub, received via fax, e-mail or other method Enter registration information into MIS Enter payment information into MIS Process registration form per Sawmill Sports Hub format (i.e. give registration form and copy of payment to sports director, youth director, general manager, etc.) Register and reserve birthday parties and other facility rentals and accept full payment or down payment as directed Café assistance: Attend to café needs during off time Supplement sales of food and beverage items, tokens, and other retail items as needed Data-entry: Entering of new data base information on Sawmill Sports Hub users Enter additional data information into MIS from, but not limited to: athletic association mailing lists, birthday party waiver forms, school field trip waiver forms, door prize entry forms from various activities, etc. Player card maintenance: Taking photos of Sawmill Sports Hub player card participants Taking payment for Sawmill Sports Hub player cards Printing and distributing player cards as directed Waiver form maintenance: Verify that all rostered team players have valid waiver forms on file Verify that all registered activity participants have valid waiver forms on file Ensure that all waiver forms have corresponding individual data entries in MIS Maintain alphabetical file catalog of all received Sawmill Sports Hub waiver forms Front desk and entry presentation, material and literature display, and general cleanliness and aesthetics: Ensure that entry-way and front desk present clean, organized image to general public Ensure only Sawmill Sports Hub-approved materials are displayed Ensure materials are all current and up to date, if needed inform General Manager or appropriate sales personnel if materials are out of stock or need updating Perform other duties & projects as requested, may include, but not be limited to: Set up of facility rooms and areas for birthday parties and special events Special office functions of mailings, copying materials, creation of flyers, writing of correspondence, etc. Maintenance or janitorial functions to ensure safe and smooth facility operations Informative or marketing telephone calls as directed Skills/Training Requirements 1.Aptitude for Customer Service 2.Knowledge of Maximum Solutions software application 3.Data entry skills About Us Sawmill Sports Hub will feature playing areas designed for a variety of sports and activities, including up to two 200’ x 100’ turf fields, up to 10 volleyball courts, 3 basketball courts, 9 pickleball courts, along with up to 10 batting cages. There will be a dedicated sports performance area along with Birthday Party and meeting rooms. In addition our facility will provide a full-service café for both players and spectators. Mission Statement "At Sawmill Sports Hub, our mission is to provide a premier indoor sports facility that fosters growth, development, and enjoyment for athletes of all ages and skill levels. We are dedicated to delivering high-quality court and turf programming, including rentals, training, camps, clinics, parties, and events. By creating a welcoming and inclusive environment, we aim to inspire a lifelong love of sports and fitness within our community." Vision Statement "At Sawmill Sports Hub, we envision a vibrant community where every individual, from young children to competitive teens and recreational adults, finds their passion in sports. Our facility is not just a space, but a hub of energy, growth, and connection, where each member can explore, excel, and enjoy a variety of sports activities. We are committed to nurturing talent, fostering sportsmanship, and creating memorable experiences for all, making Sawmill Sports Hub the heart of our community's sports life."

Posted 30+ days ago

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Crete Professionals AllianceSpringfield, Missouri
Abacus!, is hiring! Abacus! is an independent, full-service accounting and advisory firm specializing in accounting and consulting services for businesses and individuals. Join a rapidly growing organization with a strategic vision and dynamic plan We are seeking a Customer Service Specialistto join our team. We are committed to fostering a supportive and inclusive workplace where everyteam member can thrive. Apply today to be part of a company that values itspeople and their contributions! Objective: The Customer Service Specialist is responsible for resolving IRS and state tax notices, supporting clients through audit processes, and ensuring full tax compliance. This role serves as a liaison between clients and tax authorities, provides strategic advice on penalty relief and compliance issues, and ensures timely, accurate resolution of all tax-related correspondence. The ideal candidate is detail-oriented, experienced in audit defense, and skilled in delivering proactive, compliant solutions to reduce clients’ tax burdens and improve their overall financial stability. Essential Functions: Analyze IRS and state tax notices, prepare accurate responses, and determine required actions for resolution. Represent clients in correspondence and negotiations with the IRS and state authorities to resolve penalties, notices, and audits. Prepare audit defense files, collect documentation, and provide guidance on audit expectations and strategies. Conduct technical research to develop compliant responses and identify resolution opportunities. Identify and apply for penalty abatements, tax relief programs, and settlement options. Maintain accurate records of tax notice responses, resolutions, and client communications. Collaborate with internal departments to support integrated tax resolution strategies. Recommend and implement process improvements for handling tax notices and audit cases. Educate clients on notice triggers and compliance practices to prevent recurring issues. Utilize tax software and digital tools to manage client cases efficiently and compliantly. Competencies: Notice Review & Response: Analyze and respond to federal and state tax notices with precision and in compliance with current regulations. Client Advocacy: Serve as the primary contact with tax authorities, representing client interests in audits, correspondence, and negotiations. Audit Preparation: Prepare supporting documentation and coach clients through audit-related processes and expectations. Tax Research & Strategy: Use authoritative tax research tools to develop defensible strategies and support responses. Penalty Abatement: Identify opportunities for penalty relief and manage the preparation and filing of abatement requests. Documentation & Compliance: Maintain detailed records of all correspondence, filings, and outcomes to meet compliance requirements. Cross-Functional Collaboration: Partner with tax, legal, and financial departments to provide a holistic, client-focused resolution experience. Supervisory Responsibility This position has no supervision responsibilities. He or she will have the Senior Tax Resolution Specialist as a supervisor. Position Expectations & Work Environment This is a full-time hourly non-exempt position. While performing the duties of this job, the employee works normal office hours (with guilt-free flexibility). Some weeks over 40 hours will be required. Location & Travel Based in Springfield, MO, but also serve employees in all Abacus! physical locations and those working remotely. Required Education & Experience Preferred Bachelor's degree in Accounting, Finance, or a related field. Enrolled Agent preferred. Physical Demands The physical demands described are representative of those necessary for an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not list all the duties of the job. You may be asked to perform other assignments and duties. You will be evaluated in part based on your performance of the tasks listed in this job description. Abacus!, one of the fastest growing firms in the regional area, is wholly dedicated to helping our clients achieve their financial objectives while also allowing our employees to reach their greatest potential. Our team of Abacus Professionals provide a distinctive level of service in tax, audit, accounting, and business consulting. Our passion for our clients and employees is the driving force behind all our work and the reason we are recognized as an entrepreneurial leader. Your Abacus Experience: You’ll find that things are distinctively different here at Abacus, and we’re proud of it. We center on one key component: people. We foster an environment of growth, trust, and confidence and you’ll see it in daily interactions, hear it regular conversations, and live it as part of our Abacus Culture. Our Award-Winning Firm: We’re proud to be recognized by local, regional, and national organizations for our distinctive culture, great work environment, and our focus on ethics, quality and economic impact. Abacus’ distinctions include: Inside Public Accounting’s Top 300 Firm in the U.S. #280 – 2024, 2025 An Inside Public Accounting’s Fastest Growing Firm in the U.S. - 2024 Accounting Today’s No. 16 Fastest-Growing Firm in the U.S. – 2024 An Accounting Today’s Top Regional Leader in the Midwest – 2023, 2024 Inside Public Accounting’s Best of the Best Firms – 2023 A Biz 417’s Best Place to Work – 2021, 2022, 2023, 2024, 2025 An Accounting Today’s Top 100 Best Firms to Work For – 2009, 2010, 2020 2021 Better Business Bureau Torch Award Recipient – highlighting ethics and quality Finalist for Springfield Business Journal’s Economic Impact Awards – 2021, 2023 Website: AbacusPro.com “Abacus!” , an independent member of the Crete Professionals Alliance, is the brand name under which Abacus CPAs, LLC and Abacus Business Consulting, LLC provide professional services. Abacus CPAs, LLC and Abacus Business Consulting, LLC practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations, and professional standards. Abacus CPAs, LLC is a licensed independent CPA firm that provides attest services to its clients, and Abacus Business Consulting, LLC provide tax and business consulting services to their clients. Abacus Business Consulting, LLC is not licensed as a CPA firm. The entities falling under the Abacus! brand are independently owned and are not liable for the services provided by any other entity providing the services under the Abacus! brand. Our use of the terms "our firm" and "we" and "us" and terms of similar import, denote the alternative practice structure conducted by Abacus CPAs, LLC and Abacus Business Consulting, LLC. • Crete Professionals Alliance is an equal opportunity employer, considering all• applicants for employment regardless of race, color, religion, sex, gender identity,• pregnancy, national origin, ancestry, citizenship, age, marital status, physical• disability, sexual orientation, genetic information, or any other characteristic• protected by state of federal law. #LI-JL1

Posted 30+ days ago

Glass Doctor logo
Glass DoctorKalamazoo, Michigan
We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience. As Inside Sales and Customer Service Representative, you are a key member of the team and represent Glass Doctor on sales and support calls. You are responsible for proactively generating sales as well as handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is for you if you are self-motivated, energetic, and results oriented with a high level of work intensity and a bias for action. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis. Specific Responsibilities: Meet or exceed monthly sales goals Receive incoming calls in professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Job Requirements: Prior experience in the auto and/or flat glass industry is a plus Computer literate, with working knowledge of work processing, business software and spreadsheet applications Proficiency to navigate tablet based technology Excellent communication skills Good organizational and time management skills Professional appearance and personality Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Around here, we’re not just glass experts. We’re skilled craftsmen. Makers. Doers. Problem solvers. We’re helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn’t achieve their own. Notice Synergistic International LLC is the franchisor of the Glass Doctor® franchised system. Each Glass Doctor® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Posted 4 days ago

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Pigtails & CrewcutsOklahoma City, Oklahoma

$20+ / hour

Is Beauty Your Business? Pigtails & Crewcuts is hiring . Pigtails & Crewcuts is a high-end, high-volume salon that caters to kids (we also do Mom & Dad cuts). Energetic stylists that offer outstanding customer service fit into the Pigtails & Crewcuts mission of providing haircutting services and products that create a fun and memorable experience for children and parents alike. Are you an energetic and fun stylist that offers outstanding customer service? What we’re looking for in a team member: You want to be part of a positive team oriented environment. You hold and maintain a current Cosmetology/Barber license. You love to work with kids and families in a fast paced environment. You’re comfortable and have patience to deal with the squirmiest of young customers. You’re passionate in delivering the Pigtails & Crewcuts experience. You’re a professional, warm, caring, honest, friendly positive thinker. What team members get in return: We offer a fun, exciting environment where no two days are alike. We give you the respect and support of a local, family-owned salon investing in its own community. We support a team-oriented atmosphere that encourages you to be creative and work your magic. We offer great hours. No more working late nights as Pigtails & Crewcuts caters to kids. We furnish an immediate customer base. ​ Compensation: We provide a competitive guaranteed base wage, plus tips with opportunity for growth. Compensation: With hourly wage and tips you can make up to and over $20/hour!!! Pigtails & Crewcuts is a high-quality children’s salon dedicated to providing a fun and comfortable experience for everyone. Mom & dad can rest easy in our clean, safe, and professional facilities designed to fit the individual needs of each child. Our stylists are trained to work with children and specialize in haircuts for boys & girls of all ages, trend-setting hair fashions, themed parties, and retail product-lines specifically created for kids. Each salon is designed with our most important customer in mind. We have themed & adult styling chairs, “mom chairs” at each styling station, age appropriate movies playing throughout the day, video game consoles, party room, a train table, toys, and retail offerings including hair accessories & hair care products. Pigtails & Crewcuts proudly partners with Locks of Love. We, also, have an exclusive line of trademark products created with our customers in mind. Each salon is locally owned & operated, and our family approach has made us one of the most respected children’s hair salon franchises in the country. Do you love kids? Do you love cutting and styling hair? Then we would love to meet you! We have nearly 50 salons across the country, and we’re always on the lookout for talented stylists with a knack for kids cuts. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Pigtails & Crewcuts Corporate.

Posted 2 weeks ago

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J. M. Rowley AgencyAustin, Texas

$18 - $22 / hour

Rowley Insurance is a small, commercial insurance agency located in North Central Austin for over 70 years. The agency is seeking a full-time, long-term insurance agent to work on new commercial insurance policy sales, account management, and policy renewals. This includes but is not limited to taking applications for insurance, quoting new policies, managing existing policy renewals, and assisting our customers with day-to-day questions and policy maintenance. Please include a resume when inquiring about this job. Qualifications: Insurance industry experience including a valid P&C license Knowledge and comfort with Microsoft Outlook, Word, and Excel Excellent written and oral communication skills Customer service experience Good attitude and ability to work well with others AMS360 experience preferred but not required Main responsibilities include: Taking insurance applications and determine appropriate carrier options Quoting and proposing coverage options Binding and issuing policies and corresponding documents Hours: 8:30-5:00 Job Type: Full-time Compensation: $18.00 - $22.00 per hour starting Compensation: $18.00 - $22.00 per hour If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with an IIAT member agency is a great career choice! IIAT members are Trusted Choice® independent insurance agencies. Independent insurance agents don’t work for an insurance company; they partner with multiple insurance companies. As such, they offer more options to their customers—more personalized policies, more affordable policies, and more. Independent agents focus on the satisfaction of their customers and community. IIAT serves nearly 1,500 independent agencies and tens of thousands of employees in Texas. The demand for insurance professionals is growing – is this the right career for you?

Posted 30+ days ago

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GO Car WashLeander, Texas

$12 - $22 / hour

TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures—especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $22.00/hour, which includes a base pay of $12.00/hour plus an average of $2/hour in commission from membership sales and tips guaranteed up to an additional $4 per hour. Commissions and tips are uncapped, and our top performers regularly exceed $6/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to www.gocarwash.com . All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Posted 30+ days ago

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Chevron StationsOxnard, California

$18 - $19 / hour

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI# : 1947 Station Address : 1900 Rose Ave. Oxnard, CA 93036 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI’s policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate’s compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $18.00 - $19.00 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.

Posted 30+ days ago

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US768San Francisco, California

$24+ / hour

Benefits: Transit Pass Bonus Program Paid time off About the Role: Join AlphaGraphics SF Mission as a Customer Service Representative in San Francisco, CA! In this dynamic role, you will be the first point of contact for our valued customers, ensuring they receive exceptional service and support. You will also work with current and potential clients to determine project needs and provide estimates for new opportunities. If you’re passionate about helping others and thrive in a fast-paced environment, we want to hear from you! Responsibilities: Manage customer inquiries via phone, email, and in-person with professionalism and enthusiasm. Assist customers in placing orders, providing product information, and resolving issues. Provide estimates using company software. Maintain accurate records of customer interactions and transactions. Collaborate with production and management to ensure timely order fulfillment. Provide follow-up communications to ensure customer satisfaction. Identify and escalate priority issues to the appropriate team members. Stay up-to-date with product knowledge and industry trends. Contribute to a positive team environment and support colleagues as needed. Arrange delivery for clients when requested. Requirements: High school diploma or equivalent; associate degree preferred. 1-2 years of experience in customer service or a related field. Strong communication skills, both verbal and written. Ability to multitask and work effectively in a fast-paced environment. Comfortable working with computer applications. Proficiency with either Adobe or Microsoft software a plus. Positive attitude and a passion for helping customers. Detail-oriented with strong problem-solving skills. About Us: AlphaGraphics has been a leader in the printing and marketing industry for over 40 years, providing innovative solutions to businesses of all sizes. Our commitment to quality and customer satisfaction has earned us a loyal client base, while our supportive work culture fosters growth and development for our employees. Join us and be a part of a team that values creativity, collaboration, and excellence! Compensation will be based on experience and skill set. Compensation: $24.00 per hour At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply! *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Posted 2 weeks ago

Construction Resources logo
Construction ResourcesSandy Springs, Georgia
POSITION OVERVIEW The Customer Service Order Entry role ensures that all customer needs are promptly addressed in a courteous and professional manner. Will assist staff with all aspects of the ordering process including order entry, order placement, order fulfillment, product information and scheduling. Acts as a liaison between production, customers and/or sales personnel to provide availability and scheduling information. Essential Functions Manage customer orders by assisting project manager with order placement, template scheduling, delivery, and installation services Manage order entry process Communicate with Sourcing team and SOPT to secure needed product Communicate with production or scheduling managers concerning special requirements on orders Monitor schedule on upcoming jobs and communicate schedule changes with appropriate team members Communicate any credit issues discovered upon order entry to appropriate sales personnel Answer incoming calls or emails; timely & professionally Perform other duties as requested Competencies/Skills/Abilities High School Diploma or GED required Strong organizational skills and effective team player Ability to be detail-oriented and multi-task, work within specified timeframes Strong verbal and written communication skills are required, Bi-lingual English/Spanish is a plus Previous Customer Service work experience is required; previous work experience in our industry is preferred Proficient with Microsoft Office; Outlook, Excel and Word BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Voluntary Accident Insurance Voluntary Critical Illness Insurance EEO At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. POSITION TYPE/EXPECTED HOURS OF WORK This is a full-time position that requires overtime as business needs dictate. OTHER DUTIES Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. PRIVACY NOTICE We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data. This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent. By submitting your application, you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at recruitment@crhomeusa.com.

Posted 5 days ago

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Greater AlabamaBirmingham/ Jasper, Alabama

$16 - $22 / hour

Benefits: 401(k) matching Bonus based on performance Competitive salary Employee discounts Free uniforms Opportunity for advancement Paid time off Training & development Do you love engaging with people and being part of a supportive team? Do you strive to provide high quality customer service to every customer you meet? Then this is the ideal position for you! As a Customer Service Representative at Mosquito & Pest Authority, you will play an integral role in maintaining loyal customer relationships. Our Customer Service Representatives are great communicators with strong phone skills and proficiency in computer data entry. In this position, you will have the opportunity to work with both current and potential customers, as you handle service inquiries, concerns, and requests about our products and services. If you’re committed to excellent customer service and enjoy helping others, this is a great opportunity for you! Essential Duties and Responsibilities: Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. Answer customer calls and provide general information regarding product pricing, availability, and order details. Responsible for achieving an acceptable conversion rate of inbound prospective customer call to customers. Communicate effectively with service technicians, managers, and customers to ensure high quality and timely expedition of customers. Work flexible schedule as required to meet weekly responsibilities, including occasional weekend hours. Requirements: High School graduate / GED Strong communication skills - verbal and written Proficiency with the all Microsoft Office platforms Perks: Paid training Work life balance Competitive compensation Commission plus hourly pay Healthy approach to work/life balance 401K Paid time off & paid holidays Employee benefit programs available About Us: Our mission is simple: help protect families from mosquitoes and the diseases they carry. Each and every one of our team members is dedicated to providing the best services out there so our customers can enjoy the outdoors with peace of mind. Join our team today! By applying to this position, I understand that I am applying to work at a location that is owned and operated by an independent franchisee, not Mosquito Authority Corporate. I acknowledge that each independent Mosquito & Pest Authority franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Mosquito Authority Corporate is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees. Flexible work from home options available. Compensation: $15.50 - $21.50 per hour WHO YOU ARE 1. Enjoy working outdoors 2. Self-starter and highly motivated 3. Can work independently 4. Enjoy engaging with clients WHO WE ARE 1. Nationally recognized brands 2. Competitive pay 3. Safe working environment 4. Team atmosphere Our mission is simple: Help protect families from mosquitoes, ticks and other pests and the diseases they carry . The best part? There’s no experience needed! You will be provided with expert training when you join our team. Enter your zip code to see opportunities to join our team in your area. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Mosquito Authority / The Pest Authority Corporate.

Posted 30+ days ago

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Lawn Doctor WoodburyMullica Hill, New Jersey

$16+ / hour

Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Customer Service Representative answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services over the phone, processes paperwork and makes outbound calls to customers to follow-up on estimates and ensure customer satisfaction. We are looking for a motivated, self-starter who is goal-oriented and hard-working. The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience in the lawn care industry is highly desirable but not required. The following is a representative list of duties and responsibilities associated with this position: Takes inbound call from customers and potential customers Makes outbound calls to follow up on estimates and ensure customer satisfaction Sells services over the phone Maintains customer data records Processes paperwork from sales and service team members If you enjoy multitasking and would like to be a part of a fast-paced, dynamic team, we are waiting to hear from you! We offer a competitive salary, commission and benefits. Compensation: $16.00 per hour Our Franchisees Need People Like You Here at Lawn Doctor, we have a very simple approach to our work—be safe, have fun, and change the world one lawn at a time. It’s the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry. Lawn Doctor locations across the country offer phenomenal employment opportunities. * Whether you’re an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated. Since each of our franchises is locally owned, you’ll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you. We appreciate your interest and hope to have you on board a local franchise team as soon as possible. * All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.

Posted 30+ days ago

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PLSCharlotte, North Carolina
This job is located at 4651 South Blvd, Charlotte, NC 28217 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 30+ days ago

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Schultze Insurance AgencySmithfield, North Carolina
Benefits: 401(k) Competitive salary Health insurance Training & development Job Description The Personal & Commercial Lines CSR at Schultze Insurance Agency is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry Responsibilities Answer customer calls and correspondence regarding new or existing insurance policies and service all claims. Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Actively solicit increases in coverage or rounding out accounts at every service contact. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier. Keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance as well as collaboration with team members, mentor staff, and participate in meetings as needed. Qualifications Hold the insurance license required by your state and have a minimum of two years personal and commercial lines insurance account management experience, as well as a Bachelor’s Degree or comparable work experience. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills and possess excellent math and reading skills to accurately perform simple calculations. Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision. Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills. Technology and Computer proficiency including agency management systems. YOUR FUTURE as an Independent Insurance Agent Starts Here If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with an IIANC member agency is a great career choice! IIANC’s members are Trusted Choice® independent insurance agencies located all across North Carolina. You’ll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you? This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

Posted 4 days ago

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Morphius CorpFairfield, CA
We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. As a Benefits Administrator you will be in charge of making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely. Requirements: Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits: Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 30+ days ago

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MS IncorporatedIndianapolis, IN
We are a fast-growing event marketing and fundraising company actively hiring Entry-Level Customer Service Representatives for an immediate start . This is a hands-on, people-focused role ideal for individuals who enjoy engaging with the public and want clear opportunities for career growth and advancement . You’ll gain real-world experience working at live events, promotional campaigns, and community outreach initiatives while supporting well-known nonprofit and charity organizations . Why This Entry-Level Role Is Right for You: No experience required – paid training and mentorship provided Immediate hire with full-time hours Hands-on experience in event marketing, fundraising, and customer service Work directly with leading nonprofit and charity partners Clear career advancement into leadership, event management, and account-level roles Supportive, fun, and team-driven work environment Key Responsibilities: Engage attendees at live events, brand activations, and community outreach programs Deliver friendly, professional customer service to guests, donors, and participants Share fundraising and campaign information while answering questions confidently Assist with event setup, breakdown, logistics, and on-site coordination Build strong relationships with community members, supporters, and partners Maintain a positive, high-energy atmosphere at all events Candidate Qualifications: We’re looking for motivated individuals who are: Outgoing and comfortable interacting with the public Strong communicators with excellent interpersonal skills Positive, coachable, and eager to learn Team-oriented with a strong work ethic Reliable, professional, and available for an immediate start Backgrounds in retail, hospitality, sales, or customer service are a plus but not required What We Offer: Immediate hire with full-time opportunities Paid training and ongoing professional mentorship Competitive weekly pay plus performance-based bonuses Medical, Dental, and Vision benefits Structured advancement paths into leadership, event management, and marketing roles Opportunities to work with recognized nonprofit and charity organizations Launch Your Career in Event Marketing & Customer Service If you’re ready to build valuable skills in customer service, fundraising, event marketing, and community outreach while making a meaningful impact, this is the opportunity for you. Powered by JazzHR

Posted 2 days ago

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Morphius CorpBell Gardens, CA

$45,000 - $75,000 / year

  We are looking for Customer Service Representatives with exceptional people skills, and the ability to learn new skills in a short amount of time, in order to better service our Union members.  We have direct relationships with over 5,000 union associations around California. What we do is coordinate and educate the union members on benefits that are provided to them.  As a Customer Service Representative, you will need to be able to resolve all questions and concerns  in a timely manner in order to provide exceptional service to our union members.  Working with us will provide the ability to learn new skills that can help you in order to succeed and grow with the company.    Basic Responsibilities: Handle customer inquiries  Provide information about the products and services Troubleshoot and resolve issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the services ​ Qualifications: Previous experience in customer service, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills. Must Reside in California  EMPLOYMENT TYPE: FULL TIME JOB TYPE: Customer Service Representative  SALARY RANGE: $45,000 - $75,000    Powered by JazzHR

Posted 30+ days ago

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Path ArcCameron Park, CA
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 30+ days ago

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Globe Life AOArlington, VA
Work From Home | Weekly Pay | No Experience Required | Start Immediately Globe Life AO is hiring fast ! We’re looking for motivated individuals to join our growing remote customer service team. Whether you’re starting fresh, switching careers, or just looking for flexible work you can do from home, this role is beginner-friendly with full training provided. ✨ What You’ll Do: Making outgoing calls, emails & chats from clients (training provided) Help clients enroll & update their benefit coverage Maintain accurate customer records Provide excellent support with a client-first mindset Work independently while hitting team & personal goals ✅ What We’re Looking For: No prior experience needed (we train you!) Strong communication & problem-solving skills Reliable, self-motivated & organized Basic computer skills (we’ll guide you) Must be 18+ and legally able to work in the U.S. 💵 What We Offer: Weekly pay + performance-based bonuses Flexible schedules (full-time & part-time options) Union-backed benefits (health, life, retirement) Promotions based on performance, not tenure 100% fully remote – work from anywhere in the U.S. 📅 Hiring Immediately – Apply Today, Start This Week! Quick virtual interviews scheduled within 24–48 hours. Don’t wait — multiple positions are available and filling fast. Powered by JazzHR

Posted 2 weeks ago

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Morphius CorpBakersfield, CA
MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) - MUST RESIDE IN CALIFORNIA Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 30+ days ago

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American Income Life Insurance CompanySavannah, GA
We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals. Responsibilities: Helping customers by providing product and service information Answer customer questions regarding their coverage Develop and maintain a knowledge base of the evolving products and services Regularly review these agreements in an effort to develop a more cost-effective plan Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills What are we looking for in a candidate? A sharp individual with an entrepreneurial mindset An individual that is a team player and works well under pressure An individual with professional communication skills Benefits Hands on training Weekly pay Bonuses Residual income Company paid trips Remote Apply now to learn more about what we do and how you can be a part of our team today! Powered by JazzHR

Posted 30+ days ago

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Customer Service Team Member - Sawmill Sports Hub

Sawmill Sports HubWillowbrook, Illinois

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Job Description

JOB DESCRIPTION

Title: Customer Service Team Member
Supervisor:  Operations Manager 
Status:  Hourly position

General Function:
The Front Desk Manager is responsible for providing member services and performing customer services duties designed to make the Sawmill Sports Hub  member’s  experience as pleasant as possible.  

Responsibilities and Principal Activities:                                                                                                                                 
In harmony with the Mission, Established Policies, Strategic Objectives and Goals of the Sawmill Sports Hub, the position is responsible for, but not limited to, the following:

Job Objective

  1. First point of contact for guests entering facility
  2. Maximize customer sales, retention and experience
  3. Registration and payment processing
  4. Sales functions of front desk and café
  5. Data-entry
  6. Player card maintenance
  7. Waiver form maintenance
  8. Front desk and entry presentation, material and literature display, and general cleanliness and aesthetics
  9. Perform other duties & projects as requested
Customer Satisfaction / First Point of Contact:
  • Be the “face” of Sawmill Sports Hub  —greet all customers who call or enter
  • Be knowledgeable about all Zone programs and activities
  • Be a source of information and/or a conduit to someone who knows
  • Facilitate all customer requests
  • Follow up to be certain all requests are addressed
Assist with Customer Sales & Retention:
  • Be up-to-date on the status of all Sawmill Sports Hub  leagues, programs and activities
  • Assist with sign-ins, payments, rosters, and schedules
  • Disseminate sales information on additional programming
  • Encourage renewals and additional participation
Registration and payment processing:
  • Handle registrations hand-delivered, mailed to the Sawmill Sports Hub, received via fax, e-mail or other method
  • Enter registration information into MIS
  • Enter payment information into MIS
  • Process registration form per Sawmill Sports Hub format (i.e. give registration form and copy of payment to sports director, youth director, general manager, etc.)
  • Register and reserve birthday parties and other facility rentals and accept full payment or down payment as directed
Café assistance:
  • Attend to café needs during off time
  • Supplement sales of food and beverage items, tokens, and other retail items as needed 
Data-entry:
  • Entering of new data base information on Sawmill Sports Hub users
  • Enter additional data information into MIS from, but not limited to:  athletic association mailing lists, birthday party waiver forms, school field trip waiver forms, door prize entry forms from various activities, etc.
Player card maintenance:
  • Taking photos of Sawmill Sports Hub player card participants
  • Taking payment for Sawmill Sports Hub player cards
  • Printing and distributing player cards as directed
Waiver form maintenance:
  • Verify that all rostered team players have valid waiver forms on file
  • Verify that all registered activity participants have valid waiver forms on file
  • Ensure that all waiver forms have corresponding individual data entries in MIS
  • Maintain alphabetical file catalog of all received Sawmill Sports Hub waiver forms
Front desk and entry presentation, material and literature display, and general cleanliness and aesthetics:
  • Ensure that entry-way and front desk present clean, organized image to general public
  • Ensure only Sawmill Sports Hub-approved materials are displayed 
  • Ensure materials are all current and up to date, if needed inform General Manager or appropriate sales personnel if materials are out of stock or need updating
Perform other duties & projects as requested, may include, but not be limited to:
  • Set up of facility rooms and areas for birthday parties and special events
  • Special office functions of mailings, copying materials, creation of flyers, writing of correspondence, etc.
  • Maintenance or janitorial functions to ensure safe and smooth facility operations
  • Informative or marketing telephone calls as directed
Skills/Training Requirements
1.Aptitude for Customer Service 
2.Knowledge of Maximum Solutions software application
3.Data entry skills




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