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Sila Services logo
Sila ServicesNorwalk, Connecticut
Come join one of the fastest growing home services companies in the US! Astacio Plumbing, HVAC, and Electrical is an industry leading home services contractor located in Norwalk, CT. Our success has been driven by hiring people who share our core company values of integrity, honesty, and quality, and providing them with opportunities for grow and development. Our focus on providing a best-in-class workplace and world-class service has opened the need for a Customer Service Representative with a track record of providing exceptional customer service to join our team! Come grow with us! In exchange for your skillset and commitment, we offer: - 401(k) with Company Match - High-quality, Affordable Medical, Dental, and Vision Insurance - Health Savings Account with company contributions - Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance - Paid Holidays - Paid Time Off (PTO) - Parental Leave - Tuition reimbursement - Special deals/Discounts on a variety of services and entertainment - Family & friends discounts on services - Yearly Performance Reviews What We Do We are a team of home service experts who go the extra mile to ensure peak performance for your home’s plumbing, heating and air conditioning and electrical systems. Do you have strong organizational, customer service, and problem-solving skills? Do you like working in a fast-paced environment and meeting the changing needs of the home service business and its customers? Then we want to talk to you. The Customer Service Representative will learn from and work in the Norwalk, CT office with the Dispatchers. The Customer Service Rep will handle the day-to-day interactions with the customers and will be a valued player in support of the company’s growth. The Big Task You will promote customer satisfaction by converting incoming customer calls into booked service and sales appointments. Key Sub Tasks You will need to learn the call script in order to sound professional and authentic when speaking with our customers. Participate in training so that you grow and develop as a professional. Maintain and update our customer database with complete and accurate information. · Maintain communication with dispatch and your manager. · Respond promptly to customer inquiries. · Schedule service appointments with techs and sales appointments with consultants. · Manage in-coming calls and emails as well as make outbound calls. · Communicate with customers through various channels. · Acknowledge and resolve customer issues. · Obtain product knowledge so that you can answer questions. · Process orders, forms, and requests. · Keep records of customer interactions, transactions, comments, and complaints. · Communicate with colleagues, as necessary. · Ensure customer satisfaction and provide professional customer support. Desired Skills and Experience · The ability to work Monday through Friday + overtime · 3+ years work experience in a professional environment. · Call center experience/Customer Service experience is required. · Excellent communication, organizational, and interpersonal skills. · Ability to stay calm when customers are stressed or upset. · Encouraging and motivating personality. · A polished and professional demeanor. · Self-motivation and discipline. · An ambitious and competitive nature. · Highly evolved customer service skills. · A working knowledge of Microsoft Office and computer savvy competence. EEOC Employer Job Type: Full-time Salary: $ 2 2-24 per hour Expected hours: No less than 40 per week $22 - $24 an hour

Posted 30+ days ago

Mechanics Bank logo
Mechanics BankEl Centro, California
Mechanics Bank is currently searching for a part time Customer Service Representative to join our team at our El Centro Main Branch . The Customer Service Representative is responsible for assisting customers with banking transactions and offers referrals for additional products and services. Delivers excellent customer service. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. Works with leadership team to achieve personal goals in the areas of deposit growth, business relationship growth, consumer relationship growth and operational soundness. What you will do: Perform routine teller transactions working directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line, but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Provides exemplary customer service. Represents the Bank and its products and services with pride and enthusiasm. Identify customer needs, provide information on products and services. Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities. Provides additional information to customers regarding bank’s special promotions. Reviews customer transactions for red flags and fraudulent items. Maintains awareness of current criminal scams used against banking customers. Prevents customers from becoming victims of fraud. Refers customers to Branch Management and the proper department for issues that cannot be resolved at the teller line. Represent the Bank and its products and services with pride and enthusiasm. Identify customer needs, provide information on products and services. Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities. Provide additional information to customers regarding bank’s special promotions. Assists customers with account reconcilement, copies of statements and checks, check orders; account closure, and safe deposit box entrances. Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act/Anti-Money Laundering and regulatory compliance programs. Who you are: High School Degree or GED required. Minimum of 1 year cash handling experience required in a customer facing role or experience in a banking environment with basic knowledge of bank deposit products and services required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently, make decisions using available information and collaborate effectively as a team member. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests and provide awareness of additional products and services to make appropriate referrals. #LI-DNI Pay Range: $20.00 - $23.00 hourly Eligible for commission/incentive plans Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire.Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here . To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position.

Posted 1 week ago

Aliso Viejo logo
Aliso ViejoLaguna Woods, California
Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We’re a rapidly growing, award-winning franchise that is not your typical company! We change lives. We help children reach their goals. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gifts and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate. Benefits: Leadership roles Flexible hours Great pay Valuable work experience Increased social opportunities Future references/referrals Requirements: Ability to work with children Excellent interpersonal communication and organizational skills Job Title : Front Desk Customer Service Representative Reports to : General Manager/Sales & Service Manager FLSA Status : Non-Exempt Summary: Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish customers, and is responsible for presenting a positive image for the company. Duties and Responsibilities: Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner. Processes student registrations using effective sales/customer service techniques. Schedules and manages birthday/pool parties. Supervises private party staff. Resolves customer concerns/complaints using a professional approach. Assists members with purchases of merchandise and vending. Greets parents and students as they report to the front desk. Checks in students on the attendance tracking system. Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area. Monitors Snack Shack area and provides guidance to Snack Shack staff. Checks voicemail and email correspondence and responds in a timely manner. Updates informational displays with accurate and timely promotions and literature. Provides occasional administrative support for management personnel, including the General Manager and Assistant General Manager. Makes collection calls to resolve open account problems. Prepares twice daily student lesson schedules for use by instructors and management staff. May be required to be on the pool deck as a lifeguard or swim instructor (after proper training provided by Goldfish) Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary. Fulfills other duties and responsibilities as assigned by the Employer. Education/Experience: High school diploma or GED required. Some college preferred. Two years previous customer service and/or administrative office experience required. Intermediate level computer skills required using Word, Excel and other software systems. Certifications and licenses : CPR, First Aid and AED certification can be provided during training if not currently certified. Work Environment: While performing this job, the employee is exposed to heat and humidity occasionally. Noise level is usually moderate. Compensation: $16.50 - $20.00 per hour Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim. When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments! Making Waves with Passion, Purpose & Core Values! At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust We meet and exceed expectations so you see Extraordinary Results We make a big deal about life’s accomplishments by remembering to Celebrate! Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

Posted 2 weeks ago

F logo
FiveStar CareersOwensboro, Kentucky
General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean. Essential Job Duties: Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated. Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products. Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards. Maintain PAR levels in the Deli (Cold and Hot). Promote FiveStar specials by informing customers and suggestive selling on each transaction. Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers. Clean floors, restrooms, parking lots, and all other areas around the store. Practice safe working habits that align with company safety rules. Comply with all local, state, and federal laws. Follow all company policies as outlined in the FiveStar employee handbook. Minimum Qualifications: At least 18 years old. Ability to multi-task to meet customer’s needs. Professional appearance and a positive attitude. Team player, honest, hardworking, and excellent attendance. Basic Computer Skills. Physical Requirements: Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays. Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation. Ability to work in varying seasonal weather conditions. FiveStar is an Equal Opportunity Employer. #INDCSR3

Posted 2 weeks ago

Fastsigns logo
FastsignsChandler, Arizona
Benefits: Competitive salary Dental insurance Free uniforms Health insurance Paid time off Company parties Free food & snacks Do you have previous experience in a Sign & Graphics business????? Are you currently a Customer Service Representative in a Sign & Graphics business????? We are growing and currently have a full time opening for a Account Executive/Project Manager This position is Monday-Friday. 8am-5pm. You will be responsible for Estimating & processing customer projects from start to finish. Customer requests are processed by email, phone and in person. A qualified candidate should have the following. 1. Minimum of 1 year of experience in a Sign shop or related printing business. 2. The ability to meet deadlines and work as a team 3. Great attention to detail. 4. A Valid drivers license. 5. Better than average math skills. 6. Excellent customer service skills *** Experience with Corebridge is a PLUS**** We offer Health insurance, dental & vision and Paid time off *** IF YOU HAVE CURRENT SALES EXPERIENCE IN THE SIGN & GRAPHICS INDUSTRY WE WOULD LIKE TO SPEAK WITH YOU Flexible work from home options available. Compensation: $30.00 - $45.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Posted 30+ days ago

Fastsigns logo
FastsignsGeneva, Illinois
Benefits: Bonus based on performance Opportunity for advancement Paid time off Training & development Health insurance Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don’t consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. RESPONSIBILITIES Sells consultatively and makes recommendations to prospects and clients using various FASTSIGNS products Follows up on new leads and referrals resulting from telephone, marketing, and email activity Demonstrates the ability to carry on a business conversation with customers Prepares estimates and establishes/maintains estimate follow-up procedures Communicates with customers on order status and changes in the production schedule Executes a variety of marketing functions, including database mailings, thank you cards, press releases, etc. QUALIFICATIONS High school diploma or GED required Proficient computer and internet skills, including Microsoft Office suite Strong verbal and written communication skills Basic math skills Strong organizational and time management skills BENEFITS Holidays Paid Time Off (PTO) Flexible Hours Full Time / Part Time Hours Available Opportunity for Advancement Health Insurance EMPLOYMENT TYPE Full-time / Part TimeFASTSIGNS #104101 This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate. Compensation: $18.00 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Posted 4 days ago

F logo
FiveStar CareersNew Haven, Kentucky
General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean. Essential Job Duties: Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated. Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products. Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards. Maintain PAR levels in the Deli (Cold and Hot). Promote FiveStar specials by informing customers and suggestive selling on each transaction. Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers. Clean floors, restrooms, parking lots, and all other areas around the store. Practice safe working habits that align with company safety rules. Comply with all local, state, and federal laws. Follow all company policies as outlined in the FiveStar employee handbook. Minimum Qualifications: At least 18 years old. Ability to multi-task to meet customer’s needs. Professional appearance and a positive attitude. Team player, honest, hardworking, and excellent attendance. Basic Computer Skills. Physical Requirements: Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays. Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation. Ability to work in varying seasonal weather conditions. FiveStar is an Equal Opportunity Employer.

Posted 30+ days ago

Global Elite logo
Global EliteRenton, Washington
Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life. We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Preferred Skills: • Excellent communication skills, including active listening and problem-solving • Ability to learn, adapt, and adjust on the go • Works well with others and individually • Possesses a strong work ethic and drive to succeed What you can expect: • Flexible Schedule with Weekly Pay • 100% Remote Position • Weekly Trainings lead by Top Leaders • Life Insurance • Health Insurance reimbursement • Industry-leading resources and technology *In the interest of community wellness, we have adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Posted 3 days ago

CSL Plasma logo
CSL PlasmaElyria, Ohio
Responsibilities:• Responsible for preparing the donor, donor area and equipment for the pheresis process.• Prepares the autopheresis machine for the pheresis process.• Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.• Disconnects the donor when the process is complete.• Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.• Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.• Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.• Alerts Group Leader or Supervisor of donor flow issues.• Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).• Understands the policies and procedures associated with hyper immune programs at the center if applicable.• Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.• Maintains confidentiality of all personnel, donor and center information.• May be cross-trained in other areas to meet the needs of the business.• Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.• Perform job-related duties as assigned.Qualifications:• High school diploma or equivalent required• Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience• Must be able to perform basic math calculationsDifferent qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable. Our Benefits For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma operates one of the world’s largest and most sophisticated plasma collection networks, with over 350 plasma collection centers in the U.S., Europe and China. Headquartered in Boca Raton, Florida, CSL Plasma is a subsidiary of CSL Behring , a global biotherapeutics business and a member of CSL. Plasma collected at CSL Plasma facilities is used by CSL Behring for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL , headquartered in Melbourne, Australia, employs 32,000 people. We want CSL to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL . Do work that matters at CSL Plasma!

Posted 2 days ago

F logo
FiveStar CareersLebanon, Kentucky
General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean. Essential Job Duties: Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated. Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products. Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards. Maintain PAR levels in the Deli (Cold and Hot). Promote FiveStar specials by informing customers and suggestive selling on each transaction. Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers. Clean floors, restrooms, parking lots, and all other areas around the store. Practice safe working habits that align with company safety rules. Comply with all local, state, and federal laws. Follow all company policies as outlined in the FiveStar employee handbook. Minimum Qualifications: At least 18 years old. Ability to multi-task to meet customer’s needs. Professional appearance and a positive attitude. Team player, honest, hardworking, and excellent attendance. Basic Computer Skills. Physical Requirements: Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays. Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation. Ability to work in varying seasonal weather conditions. FiveStar is an Equal Opportunity Employer.

Posted 30+ days ago

F logo
FiveStar CareersNicholasville, Kentucky
General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean. Essential Job Duties: Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated. Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products. Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards. Maintain PAR levels in the Deli (Cold and Hot). Promote FiveStar specials by informing customers and suggestive selling on each transaction. Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers. Clean floors, restrooms, parking lots, and all other areas around the store. Practice safe working habits that align with company safety rules. Comply with all local, state, and federal laws. Follow all company policies as outlined in the FiveStar employee handbook. Minimum Qualifications: At least 18 years old. Ability to multi-task to meet customer’s needs. Professional appearance and a positive attitude. Team player, honest, hardworking, and excellent attendance. Basic Computer Skills. Physical Requirements: Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays. Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation. Ability to work in varying seasonal weather conditions. FiveStar is an Equal Opportunity Employer.

Posted 30+ days ago

Heartland Home Services logo
Heartland Home ServicesOak Creek, Wisconsin
Job Description: Company Overview: Thielmann Group has been a trusted name in Milwaukee Area HVAC since 1929, and still promises the same 5-star customer service with every interaction. With 3 locations and still growing, Thielmann Group has made our name synonymous with Guaranteed Customer Satisfaction, and that includes our employees. With employee benefits such as monthly team-building exercises, an engaging team environment, and great company culture, Thielmann Group is searching for the next stellar HVAC professional to join our growing team. Responsibilities Meet daily revenue and sold-hour goals by prioritizing the most urgent and profitable calls. Relay accurate information to technicians, ensuring proficient, quality customer experiences. Manage the whereabouts and needs of every technician in the field. Record the results of each service call and create report summaries for senior management. Be professional and establish customer rapport, encouraging repeat business. Respond to customer requests, resolving issues and promoting the brand. Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders. Update customers throughout the day on the technician’s progress. Competencies for Success Develop a proven track record in customer service. IT competent; good typist and proficient with phone systems. Highly organized with exceptional follow-through abilities. Strong verbal and written communications. Ability to build trust, diffuse conflict and hold others accountable. Personality that blends well with a fast-paced, goal-driven environment. Competitive individual contributor who also loves to win as a team. #ZR Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Posted 30+ days ago

N logo
Nouria Energy ServicesAlbany, Georgia
Our customers can find fresh food, healthy snack choices, and helpful employees. We strive to serve our local communities through kind and clean in-store service and community involvement. Enmarket is passionate about bringing healthy options to our customers and promoting healthy initiatives. We have 128 locations across Georgia, North Carolina, and South Carolina and we are continuing to grow, which means new career opportunities! Enmarket is looking for fresh and friendly faces to help us enrich life. If you are customer service oriented and highly motivated with a positive attitude, we hope you’ll consider joining our team. If you have a good attitude, like working with people and are ready to work hard, you have come to the right place. We are committed to hiring quality people and taking good care of them so they will take good care of our customers. Customers visit our stores for much more than a good value on gasoline and products, they come for the value of a warm smile and courteous welcome. GENERAL SUMMARY Our Sales Associates are responsible for the proper and efficient operation of the station during their shift, within company policy. This includes ensuring that the shift contributes to the increased profitability and growth of the store and ensuring our customer’s needs are met every step of the way. We empower our employees/ team members to step outside the box to ensure we offer the best in class service to all of our customers each and every day. PRINCIPLE DUTIES AND RESPONSIBILITIES: Must be able to work a flexible schedule as needed. Communicate verbally and in writing with various management on store operations in a very quick timeline especially any changes or items that may adversely affect the store’s operations. Must be able to interact with customers in a friendly, professional manner Prepare a shift report at the end of the shift as per company guidelines. Must be 18 years of age or older Customer Service Provide the best customer experience to every customer Greet every customer with a smile and sincere greeting Suggest possible purchases to the customers and promote specials Assume full responsibility for the execution of our customer service program at the site level Safety & Station Appearance Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers. Assure all environmental and hazardous material regulations are strictly enforced Maintain safety and security of the store and document any accidents or incidents that occur Manage the maintenance of the customer environment inside and around the perimeter of the store Operate all assigned equipment safely and efficiently support implementation of our Safety and Health program Promptly Report workplace accidents, injuries, incidents, or illnesses Complete the new employee safety orientation procedure QUALIFICATIONS: Read, understand, and write the English language at the eighth-grade level. Perform arithmetic calculations at the eighth-grade level in order to be able to make change, complete shift reports, and account for a variety of products during vendor check-in. Having the ability to validating Identification prior to selling tobacco and/ or alcohol (as per required under regulations). Can lift up to 30 pounds, and carry cases of milk cartons and soft drinks, beer and juice containers through proper lifting techniques Ability to remain calm and respond according to policies and procedures in any form of emergencies. Tolerate exposure to gasoline fumes and cleaning products; Ability to work in various temperature environments (coolers, outside in various weather conditions, and in the store) Perform general housekeeping duties as needed Must be 18 years of age PHYSICAL REQUIREMENTS: Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities Performs other related duties as required Must be able to lift up to 50 pounds at times Must be able to traverse and access all areas of the store Prolonged periods sitting at a desk and working on a computer Prolonged periods of standing Enmarket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Posted 1 week ago

PLS logo
PLSFort Worth, Texas
This job is located at 4125 E. Lancaster Ave., Suite. D, Fort Worth, TX 76103 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 30+ days ago

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Radiant Consulting, Inc.Wichita, KS
Our company is a leading provider of AT&T products and services, specializing in sales and customer experience. We are rapidly expanding our customer acquisition in the local area, providing tailor-made solutions to AT&T's new and existing customers. We are looking to add valuable, enthusiastic individuals with a strong aptitude for sales to join our team as an AT&T Sales and Customer Service Associate. We are looking for a customer-first individual to join our team as an AT&T Sales and Customer Service Associate. In this role, you'll be the primary point of contact, helping customers stay connected with the latest technology while providing unmatched service and support. In this full-time position, we are fully committed to helping you find success by providing hands-on product knowledge and sales training to ensure you can tackle any customer needs or acquisitions as an AT&T Sales and Customer Service Associate. AT&T Sales And Customer Service Associate Responsibilities: Engage with residential customers to identify their needs and provide tailored AT&T product and service recommendations during the sales consultation Provide caring, courteous, trustworthy, and professional service to AT&T customers directly Confidently troubleshoot and resolve customer service issues while demonstrating empathy and attention to detail Process customers' sales orders on new internet and wireless services Track all sales orders from start to finish to create a seamless customer experience Proactively stay informed on the newest devices, service offerings, and sales promotions to provide accurate and relevant information to better serve the customers' needs AT&T Sales And Customer Service Associate Qualifications: Customer service or sales experience (preferred) Confident in guiding customers toward the best solutions while naturally upselling products that enhance their experience Experienced in building trust with customers and delivering high-quality service that exceeds expectations Technically adept with hands-on experience using smartphones, tablets, and point-of-sale systems This is a performance-based position with unlimited commission potential—your earnings reflect your drive, not a salary cap. Annual compensation figures are based on average earnings in the role. Powered by JazzHR

Posted 1 week ago

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UBEO Business ServicesOwings Mills, MD
UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Dispatcher to join our team. UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations. Purpose The primary responsibility of this position is to deliver the best customer experience with their needs, to prioritize calls, dispatch information accordingly and support team members with additional tasks. Responsibilities Take incoming customer calls for service and supplies requests and inputs data into E-Auto Prioritizes calls and dispatch information to the appropriate technician in designated area Schedules service calls and preventative maintenance for technicians based on priority, location and type of equipment Process auto replenishment orders for supplies for specific customers Audit and process delivery schedules daily for next day delivery/removal of equipment Perform technical assistance and call avoidance routines to expedite service response and prevent unnecessary service calls when possible Also assist in backup support to the Meter Team as needed Additional duties assigned by the Manager Job Related Dimensions Strong communication skills – both verbal and written Working knowledge of MS Office to include Word, Excel and Outlook Data entry skills Must reflect the highest priority emphasis on customer service and satisfaction Requires the ability to multi-task in a fast-paced environment Qualifications HS Diploma or GED Physical Demands & Work Environment Ability to sit at desk for prolonged periods of time. Ability to talk on the phone and work with various computer tools and applications. Ability to type and compose written communication in various forms. Ability to lift 20+lbs on occasion. UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes: Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren) Generous Company Paid Health Reimbursement Account Options to defray deductible expenses Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren) Flexible Spending and Health Savings Account Options- Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care Voluntary coverages at low group rates including Aflac Insurance- In the event of death or disability, you can help protect your family against the loss of income with various types of insurance Pet Insurance, breathe easy knowing Nationwide has your pets covered Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7 A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws. Powered by JazzHR

Posted 30+ days ago

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Instep SeattleRedmond, WA
Our company has an immediate opening for a Customer Service Representative for our client located in the Seattle area. The position entails being the primary customer support for our contact center. Success in this position requires that the Customer Service Representative be able to work independently with little to no supervision, provide immediate availability, be professional, and provide documentation within our systems. Qualities of an Ideal Customer Service Representative Candidate: Genuinely interested in problem-solving, creative thinking, and helping/servicing others Feels comfortable asking questions to management or more senior members of the Customer Service or Sales teams during training and hands-on work Has primary knowledge of customer service, sales, communications, marketing, or business Can achieve both individual and collaborative goals through time management, discipline, and organization Exhibits professional and personal communication skills, whether it is within the office or speaking with customers Customer Service Representative   Responsibilities: The Customer Service Representative will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document, and monitor any and all exceptions to the standard processes to create a list of best practices. Problem Resolution: A big part of maintaining relationships with existing customers includes problem-solving by the Customer Service Representative. Responsiveness: The Customer Service Representative will provide responsive, timely telephone, chat support. The Customer Service Representative shall personally act as the single, point-of-contact for their issues from identification through resolution as often as possible (i.e. take the call and handle internally vs. transfer or provide other contacts). Qualifications: High School Diploma or GED required; College degree or equivalent experience preferred.] Multi-task and prioritize required Ability to handle multiple projects/tasks at a time. Excellent oral and written communications skills, particularly in a phone or email context Strong communication skills and basic computer knowledge #LI-Onsite Powered by JazzHR

Posted 30+ days ago

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EliteHire StaffingTallahasse, FL
Overview: We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us in a customer service and sales role as life insurance benefits advisors in providing outstanding customer service and support to our client base. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. This full-time position offers flexible work hours and ample opportunities for advancement into management roles. What We Offer: Remote, work from home career. Average 1st yr $55-70K / Avg 2nd yr $115K commission + bonuses. Life-long residual income through renewals. Unionized contracted position with stock options. Excellent benefits package medical, dental, and prescription coverage. Exceptional training with experienced agents and managers. High-quality leads provided: no calling family or friends. Flexible hours: this is a fulltime career, but you can choose when you work. Opportunities for advancement and recognition as we promote from within. Dynamic Team Environment: Our virtual workplace thrives on a vibrant team atmosphere. While this position is remote, you will have lots of support. Qualities We Value: Willingness to learn and be coached as we provide comprehensive training. Outgoing and Friendly Personality: a positive and approachable demeanor. A desire to help others: provide valuable advice and services. Effective Communication Skills: your ability to connect with others is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications: Laptop or computer with camera is required. Possession of an insurance license or willingness to obtain one. Basic computer literacy is essential. Must reside in the United States. Your Job Responsibilities: Contact the leads we provide to schedule virtual meetings with clients. Present benefit programs to enroll new clients and cultivate relationships with them. Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination. Powered by JazzHR

Posted 30+ days ago

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Morphius CorpAnaheim, CA
MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) - MUST RESIDE IN CALIFORNIA   Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 30+ days ago

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Millenium Events ManagementDallas, TX
We are looking for customer service managers to join our innovative and diverse, family run firm and become a crucial part of our marketing and sales operations. We collaborate with our portfolio of brands, enhancing their communication, customer service and outreach strategies to resonate with desired target audiences.   In essence,  our mission is to redefine consumer engagement ultimately boosting their presence, market share and overall revenue. Using relationship-based customer service skills, emotional reasoning and problem solving skills, we are able to tailor the products and services to the consumers’ needs. This serves our brand in both the short and long-term, as any exposure is good exposure!   This role holds a prominent position within our organization, demanding outstanding interpersonal communications, customer service and relationship building skills. You will serve as the main point of contact for our clients, facilitating seamless communication as a brand liaison. To become fully equipped as an expert in the industry and the brand of our organization, you will receive thorough training and mentorship: in person, at regional and national conferences, and over the phone/zoom. Growth opportunities are available for those that exemplify the qualities listed below and an understanding of the role.   Customer Enrollment Representative Responsibilities: Provide in-depth information about products and services that align with customer requirements. Craft a magical customer experience by listening and understanding the customer needs and effectively addressing objections. Implement marketing directives and sales strategies in designated territories to engage consumers and foster brand relationships. Monitor and report market success metrics. Collaborate on new campaigns and strategies to enhance market exposure and drive new business. Handle customer concerns and issues with the utmost professionalism and respect, escalating matters when necessary. Work closely with upper-level management and the sales team to evaluate customer service tactics and identify opportunities for improvement.  Ensure a seamless customer experience from initial outreach to product delivery and installation by working closely with compliance. Adhere to all company and client compliance. Expand into a recruiting role and acquire the skills to train and mentor others while managing personal tasks. Customer Enrollment Manager Qualifications: Undergraduate degree is highly recommended or applicable experience in customer support, customer service management, or sales. Excited about learning and expanding comfort zones and easily applied feedback when constructively given. Able to work well with a team / family-like environment or independently while still staying on task and achieving goals. Ambitiously wanting to grow personally and professionally with a solution-based and motivated mindset. Exceptionally comfortable speaking with customers in a highly visible, forward facing position. Able to manage their time effectively focusing on multi-tasking customer service and the goal of the client.   If you are enthusiastic about this role, please submit your resume, salary requirements, and desired start date. We offer competitive compensation based on experience, including a base salary, commissions, and incentives. We are an equal opportunity employer and are dedicated to fostering diversity and inclusivity within our team. We encourage candidates from all backgrounds to apply.   Powered by JazzHR

Posted 30+ days ago

Sila Services logo

Customer Service Representative

Sila ServicesNorwalk, Connecticut

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Job Description

Come join one of the fastest growing home services companies in the US!

Astacio Plumbing, HVAC, and Electrical is an industry leading home services contractor located in Norwalk, CT. Our success has been driven by hiring people who share our core company values of integrity, honesty, and quality, and providing them with opportunities for grow and development. Our focus on providing a best-in-class workplace and world-class service has opened the need for a Customer Service Representative with a track record of providing exceptional customer service to join our team!

Come grow with us!

In exchange for your skillset and commitment, we offer:
- 401(k) with Company Match
- High-quality, Affordable Medical, Dental, and Vision Insurance
- Health Savings Account with company contributions
- Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
- Paid Holidays
- Paid Time Off (PTO)
- Parental Leave
- Tuition reimbursement
- Special deals/Discounts on a variety of services and entertainment
- Family & friends discounts on services
- Yearly Performance Reviews

What We Do
We are a team of home service experts who go the extra mile to ensure peak performance for your home’s plumbing, heating and air conditioning and electrical systems.
Do you have strong organizational, customer service, and problem-solving skills? Do you like working in a fast-paced environment and meeting the changing needs of the home service business and its customers?
Then we want to talk to you.
The Customer Service Representative will learn from and work in the Norwalk, CT office with the Dispatchers. The Customer Service Rep will handle the day-to-day interactions with the customers and will be a valued player in support of the company’s growth.

The Big Task
You will promote customer satisfaction by converting incoming customer calls into booked service and sales appointments.

Key Sub Tasks
You will need to learn the call script in order to sound professional and authentic when speaking with our customers. Participate in training so that you grow and develop as a professional. Maintain and update our customer database with complete and accurate information.
· Maintain communication with dispatch and your manager.
· Respond promptly to customer inquiries.
· Schedule service appointments with techs and sales appointments with consultants.
· Manage in-coming calls and emails as well as make outbound calls.
· Communicate with customers through various channels.
· Acknowledge and resolve customer issues.
· Obtain product knowledge so that you can answer questions.
· Process orders, forms, and requests.
· Keep records of customer interactions, transactions, comments, and complaints.
· Communicate with colleagues, as necessary.
· Ensure customer satisfaction and provide professional customer support.

Desired Skills and Experience
· The ability to work Monday through Friday + overtime
· 3+ years work experience in a professional environment.
· Call center experience/Customer Service experience is required.
· Excellent communication, organizational, and interpersonal skills.
· Ability to stay calm when customers are stressed or upset.
· Encouraging and motivating personality.
· A polished and professional demeanor.
· Self-motivation and discipline.
· An ambitious and competitive nature.
· Highly evolved customer service skills.
· A working knowledge of Microsoft Office and computer savvy competence.

EEOC Employer
Job Type: Full-time
Salary: $22-24 per hour
Expected hours: No less than 40 per week
$22 - $24 an hour

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