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Customer Service Representative-logo
Customer Service Representative
Chevron StationsSan Jose, California
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI# : 1793 Station Address : 875 Blossom Hill Rd. San Jose, CA 95123 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI’s policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate’s compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $21.00 - $22.00 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.

Posted 30+ days ago

On-Site Customer Service Representative - Somerville, MA-logo
On-Site Customer Service Representative - Somerville, MA
Sharecare Operating CompanySomerville, Massachusetts
Job Description: Sharecare is the leading digital health company that helps people -- no matter where they are in their health journey -- unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com. Job Summary: This position assists incoming callers with requests and provides great customer service. An upbeat, patient-centered attitude is a must! Our employees must, at all times, safeguard and protect patients' right to privacy. We are responsible for ensuring that only authorized individuals have access to our patients' medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Applicants should have familiarity with medical terminology and medical office processes and procedures. *** This role is fully on-site within a hospital facility in Somerville, MA! A COVID-19 vaccine and flu vaccine are both required for this location. Essential Functions: Assists incoming callers with the process of submitting a request for medical records Provide status updates regarding requests Route calls internally to different hospital departments as needed Responsible for Opening and Scanning Incoming Mail Other duties as assigned Qualifications: 1 year prior experience in a medical records department or like setting preferred Minimum of 6 months prior inbound call center experience required Strong technical/computer skills General working knowledge of Microsoft Word & Excel Great communication skills Must be able to multi-task Must be able to type 50 wpm Must be able to use fax, copier, scanning machine Must be willing to learn new equipment and processes quickly Must be self-motivated, a team player and have proven customer satisfaction skills Understanding of HIPAA Privacy laws and compliance standards COVID-19 vaccine Flu vaccine Local to Somerville, MA! It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Posted 3 days ago

Seasonal Customer Service Representative-logo
Seasonal Customer Service Representative
Avis Budget GroupChicago, Illinois
$18.00/hour Shift Premium may Apply Seasonal hiring! No experience necessary! Become a member of our Avis Budget Group team where you’ll be an appreciated and valued addition during our peak season! We’re now seeking responsible, dedicated and detail-oriented laborers, to join our growing enterprise. *This position operates on a seasonal basis, catering to the high-demand peak season that extends until the end of October 31st. Peak season March 1st - October 31st. Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You’ll Do: This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Perks You’ll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We’re Looking For: Valid Driver’s License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Chicago Illinois United States of America

Posted 2 weeks ago

Customer Service/ Automotive Sales Associate Trainee-logo
Customer Service/ Automotive Sales Associate Trainee
Antwerpen AutomotiveClarksville, Maryland
Join the Antwerpen Nissan of Clarksville Team! Are you passionate about cars and looking for an exciting career in the automotive industry? Antwerpen Nissan of Clarksville is seeking a highly motivated Automotive Sales Associate Trainee to join our dynamic team! If you're ready to learn the ropes, grow your career, and make a positive impact on customers, we want to hear from you! Salary plus commission while you are training to earn in excess of $100k+ per year as a Certified Nissan Sales Professional. Our business is growing and we need the right people to help our customers find their next vehicle. Key Responsibilities: Assist customers in finding their perfect vehicle by providing outstanding customer service. Learn the ins and outs of Nissan vehicles and be able to effectively communicate product features and benefits. Collaborate with the sales team to meet and exceed sales goals. Participate in training sessions to build your automotive knowledge and sales skills. Maintain an organized and welcoming showroom. Provide a personalized, high-level experience to each customer, ensuring their needs are met from initial contact through purchase. Qualifications: No experience required; we will train the right candidate. Strong communication skills and a passion for customer service. A positive attitude with a strong desire to succeed and grow. Basic computer skills and ability to learn new systems quickly. Reliable and punctual with a strong work ethic. A valid driver’s license. Why Nissan of Clarksville? Paid Training: Receive paid, hands-on training to set you up for success in your career. Growth Opportunities: Build your career in a company that promotes from within. Competitive Pay: Enjoy a competitive base salary plus performance-based incentives. Great Benefits: Health insurance, paid time off, retirement plan options, and employee discounts. Supportive Team Environment: Work alongside experienced professionals who are invested in your success. How to Apply: Ready to start your career at Nissan of Clarksville? Send your resume and a brief cover letter outlining why you're the perfect fit for this position to lpeters@antwerpenauto.com . Or stop on in to the Dealership and ask for the Sales Manager. We look forward to hearing from you! Nissan of Clarksville is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Posted 1 week ago

Customer Service Administrator-logo
Customer Service Administrator
Performance Systems IntegrationPortland, Oregon
The Customer Service Administrator will play a crucial role in delivering exceptional service to our customers and ensuring their inquiries and concerns are addressed efficiently. This position involves handling a variety of tasks focused on customer satisfaction, operational support, and administrative duties. Key Responsibilities: · One Call Resolution: Strive to resolve customer issues or inquiries during the initial call, utilizing problem-solving skills and product knowledge to provide effective solutions. · Call Routing: Assess customer needs and route calls to the appropriate department or personnel when necessary to ensure timely and appropriate support. · Call Escalation: Identify situations that require escalation and appropriately escalate calls to senior staff or management, while ensuring customers are informed throughout the process. · Customer Complaints Resolution: Address and resolve customer complaints in a professional and empathetic manner, aiming to turn negative experiences into positive outcomes. · Front Desk Reception: Serve as a friendly and welcoming point of contact for visitors and incoming calls, providing assistance as needed and directing them to the appropriate departments. · Operations and Administrative Support: Assist in various operational tasks, including data entry, record maintenance, and support for other departments to ensure seamless business operations. · Mail Management: Manage incoming and outgoing mail, ensuring timely distribution and response to communications as necessary. · Other Duties as Assigned: Be flexible and willing to take on additional tasks or projects as assigned by management to support overall team goals and objectives. Qualifications: · Excellent verbal and written communication skills. · Strong problem-solving abilities and the capacity to handle difficult situations calmly and effectively. · Proficiency in using call center software and other relevant technology such as CRM, Microsoft, ERP. · Ability to work in a fast-paced environment and manage multiple tasks simultaneously. · Strong organizational skills and attention to detail. Education & Experience · High school diploma or equivalent; additional education or certifications in customer service or related fields is a plus. · 1 year experience in a customer service or call center role preferred. Certificates, Licenses and/or Registrations · None required Work Environment · Office Environment, Portland. Shift · Weekdays · Occasional overtime as required. Travel · Travel is not required Driving · This position does not require driving This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. $20 - $24 an hour

Posted 30+ days ago

Entry Level Customer Service/Sales-logo
Entry Level Customer Service/Sales
Global EliteMinnetrista, Minnesota
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 1 week ago

Customer Service Representative-logo
Customer Service Representative
Avis Budget GroupRoanoke, Virginia
$14.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You’ll Do: This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Perks You’ll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We’re Looking For: Valid Driver’s License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Roanoke Virginia United States of America

Posted 2 days ago

Customer Service Representative-logo
Customer Service Representative
PLSWaco, Texas
This job is located at 600 N. Valley Mills Drive, Waco, TX 76710 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 2 weeks ago

Customer Service Representative-logo
Customer Service Representative
PLSVan Nuys, California
This job is located at 6801 Van Nuys Blvd, Van Nuys, CA 91405 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to sit and/or stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment California Pay Band $17.28 - $20 USD

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
PLSLouisville, Kentucky
This job is located at 3301 Bardstown, Louisville, KY 40218 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 30+ days ago

Retail Customer Service-logo
Retail Customer Service
EZCORPMidvale, Utah
Address: 50 West 7200 South Midvale, Utah 84047 Brand: EZPawn Pay range is based on experience from $14.50/hr to $16.50/hr We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance * Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans, and extensions Performing opening and closing store duties Requirements for the Customer Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Work well independently and as member of a team Ability to multitask Able to pass a criminal background check and drug test Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus *No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

Posted 30+ days ago

Customer Care Team (Service Representative)-logo
Customer Care Team (Service Representative)
Scott Auto GroupWest Chester, Pennsylvania
We LOVE our customers, and it shows! Just read our Google Reviews. Right now, we’re seeking dynamite people to expand our Customer Care Team at Scott Honda of West Chester. We’re looking for much more than resumes… We’re seeking personalities who are kind, relatable, optimistic, coachable, and bring a big heart to customer service. If this sounds like you, if you’re a “people person” and you want entry to new career opportunities, then keep reading… Two critical skills: Thoughtful customer care and professionalism. You’ll be our front-line representative welcoming new customers, helping customers to make appointments in our Service Center, and seeking answers to customer questions while their car is here. Collaborating with all members of our award-winning Service Team is a rewarding part of this role. Our Customer Care Team spends a significant part of their day reaching out to our valued customers to remind them of upcoming maintenance, preventative care, manufacturer recalls, annual inspections, and schedules those appointments with them at that time. You’ll also be calling to welcoming our new customers who recently purchased their vehicle from Scott Honda of West Chester. Role requirements: Experience in hospitality industries, including the automotive, is a plus. Strong communication skills that build trust, earn confidence, and find an agreeable option for our customers. Excellent people skills and problem-solving. Track record for dependability and teamwork. Readiness to learn new software and technology Motivated by monetary bonus based on team challenges and competitions. What you can expect: You will receive training in marketing and communication skills for effective phone conversations and email strategies. Open to entry-level candidates. No sales or marketing experience is necessary so long as you are genuine, coachable, and helpful above all else. Cheerful positivity grows our brand and reputation. That’s what “people work” requires at our organization; it’s the culture we’re building. If you want to begin your career in Customer Experience and Marketing then this role is your launching point. Apply for our Customer Care Team. This role offers several career paths in our organization at multiple locations: Customer Experience Marketing, Service Advisor, Business Development Leadership, and Supervisor opportunities. Our Auto Group is in growth mode; it’s an exciting time to join our Team! Scott Honda in West Chester operates an award-winning Service Center dedicated to 5-star customer experiences and a 5-star workplace. BENEFITS: Medical/Dental/Vision 401k Match Paid Vacation Personal Time/Birthdays off Team appreciation celebrations Company fitness gym, on-site Eagles/Phillies spirit days Charity events & community volunteer opportunities Nutrition and Wellness seminars Financial Planning workshops Scott Auto Group is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit, and business need.

Posted 2 weeks ago

Bi-Lingual English/Spanish Customer Service Representative for Busy Multi-Dealership BDC-logo
Bi-Lingual English/Spanish Customer Service Representative for Busy Multi-Dealership BDC
Hiley Mazda of BurlesonFort Worth, Texas
At the Hiley Automotive Group, we know to be best-in-class in the industry and to succeed that we need the best people. That's why we are committed to hiring top talent who can help us to curate exceptional experiences for our customers. We strive to provide our associates with meaningful and challenging work, an engaging and collaborative environment, recognition for performance and opportunities for growth and advancement. Benefits - Medical and Dental - Paid Time Off - Competitive Pay and Bonus Structure - Life Insurance - Professional Development - Holiday Pay - 401(k) available at most locations - Merit increase after 90 day probationary period, upon passing your evaluation Responsibilities - Answer customer calls and establish follows-up with service appointments. - Respond quickly to internet, phone and live chat inquiries using email, scripts and templates. - Provide customers with initial product information and direct them to the appropriate dealership resources. - Follow up with missed appointments - Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management. - Utilize BDC tracking system daily. Qualifications - Bi-lingual English/Spanish - At least one previous role based in customer service experience - Excellent teammate with collaborative attitude and eagerness to improve - Prompt and courteous demeanor - Positive and hardworking personality - Strong computer skills, including Word, Excel and Outlook (and preferably dual-screen experience) - Able to work any days/hours the BDC is open - Automotive knowledge a plus We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 1 day ago

Customer Service Associate - Retail Support Center - Marshall, MN-logo
Customer Service Associate - Retail Support Center - Marshall, MN
RunningsMarshall, Minnesota
We are seeking a Customer Service Associate to provide exceptional service to our customers and support our dynamic Marketing and eCommerce team. This role is crucial in maintaining our reputation for outstanding customer service. You'll be the first point of contact for our customers who shop Runnings.com, handling inquiries, concerns, returns, and exchanges via email and phone. You will help create and edit content for our website to improve the customer experience. Additionally, you'll play a vital role in supporting our marketing efforts through projects such as coordinating community support requests. Pay Range: $17.00-$23.00 Depending on experience. How You Will Contribute: · Be the First Point of Contact: Serve as the initial contact for customer inquiries through phone and email, ensuring a positive experience for every customer interaction. · Customer Issue Resolution: Address and resolve customer concerns and complaints promptly and empathetically, offering solutions that reflect our commitment to customer satisfaction. · Order Management: Process orders, returns, and exchanges efficiently, ensuring all transactions align with company policies. · Collaborate with eCommerce Team: Work closely with the eCommerce team to help enhance the customer experience on Runnings.com through website content updates and troubleshooting. · Support Marketing & Community Initiatives: Manage community support applications, an important piece of fostering strong relationships. · Administrative Support: Assist with data entry, analyzing eCommerce initiatives, and coordinating marketing events and materials to support team goals. What You’ll Bring: · Customer-Centric Mindset: A passion for providing exceptional service and creating positive customer experiences. · Strong Time Management: Ability to manage multiple tasks and projects simultaneously while maintaining attention to detail. · Excellent Communication Skills: Strong verbal and written communication skills, with an ability to clearly convey information and solutions to customers. · Tech-Savvy: Proficiency in Microsoft Office Suite (Excel, Word, Outlook) with the ability to learn new tools quickly. · Relevant Experience: 2+ years of experience in customer support or a related field is highly desirable. · Education: High school diploma required; additional education in Marketing, Communications, or a related field is a plus. Why Runnings? At Runnings, we are passionate about providing quality products and exceptional service to our customers. As a rapidly growing retailer in the Farm, Home, and Outdoor space, we offer a collaborative, innovative work environment where your contributions directly impact our success. This position offers competitive compensation and benefits, along with opportunities for professional development and career growth. RSI1-CMP

Posted 1 week ago

100% Work From Home Union Position- Customer Service/ Sales-logo
100% Work From Home Union Position- Customer Service/ Sales
Global EliteWest Bend, Wisconsin
Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life. We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Preferred Skills: • Excellent communication skills, including active listening and problem-solving • Ability to learn, adapt, and adjust on the go • Works well with others and individually • Possesses a strong work ethic and drive to succeed What you can expect: • Flexible Schedule with Weekly Pay • 100% Remote Position • Weekly Trainings lead by Top Leaders • Life Insurance • Health Insurance reimbursement • Industry-leading resources and technology *In the interest of community wellness, we have adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Posted 2 weeks ago

Customer Service Lead-logo
Customer Service Lead
SpartanNash AssociatesAllendale, Michigan
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.” Our SpartanNash family of Associates is 20,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now! Location: 6370 Lake Michigan Dr - Allendale, Michigan 49401 Job Description: Position Summary: This role is responsible for overseeing tasks and/or team members within a Customer Service Sales department including activities such as answering and resolving incoming customer communications, documenting customer interactions, entering orders into the system, preparing, maintaining , and distributing miscellaneous department paperwork, records, and reports. Internal and external communications with appropriate parties . Here is what you'll do: Train and on-board new team members on their roles and responsibilities Manage breaks and time sheets for associates Ensure all company sponsored training has been completed by team Answer and respond to all incoming customers' telephone calls and emails in a courteous and professional manner. Maintain documentation of inquiries, requests and issues in customer interaction tracking database. Research and take action to resolve complaints/problems to the customer's satisfaction, under direct supervision. Ensure customer issues are addressed promptly; follow issues through to completion and partner with other departments as needed to ensure resolution. Work with customers and/or other departments to ensure communication and status updates of issue resolution. Enter orders into the system as required in a timely and accurate manner. Track, maintain , update and correct orders in the system and resolve routine issues, as necessary. Escalate issues to management as appropriate ( i.e., missing, or incorrect orders, order accuracy issues, etc.). Prepare, distribute, and maintain department paperwork, records, and reports accordingly (i.e., customer labels, delivery tickets, transaction logs, customer statements, order forms, credit forms, custom customer reports). Review and organize records for accuracy and completeness. Distribute and/or deliver incoming and outgoing mail as assigned. May maintain delivery schedules (both holiday and non-holiday). Customer Credits and/or Billing Process Vendor Credit Memo (VCM) payments (military) Verify pricing for all items included in a return authorization request. Research, authorize and record returns, including mis-picks, damages, outdated items, and product recalls. Process distribution center billing rollups with DeCA (military) Escalate technology related issues to IT (Information Technology) Customer Support Center for resolution. Follow established severity level definitions to apply consistent sense of urgency to issues reported. Send credit tracker report as required . Handle Consumer inquiries and work with internal teams to provide resolution. Quality Assurance Work with external manufacturers to address concerns and establish corrective actions. Additional responsibilities may be assigned as needed. Here is what you will need: High School Diploma (required) or GED. One year in sales, customer service, retail or wholesale experience strongly preferred. Microsoft office skills: must be highly proficient with Microsoft Excel and Word. Oral and written communication skills are necessary. Customer service skills, and telephone etiquette. Good organizational skills to prioritize and multitask effectively. Ability to work independently and with others . Ability to analyze data. Ability to use tact and judgment to respond to customer concerns and work cohesively with a team. Ability to work efficiently with frequent interruptions. Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment. As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package . SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. We are not able to sponsor work visas for this position.

Posted 1 day ago

Customer Service Representative-logo
Customer Service Representative
Security FinanceFarmington, New Mexico
Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment. Providing exceptional customer service Maintaining office cash with accuracy and security Achieving account gain through proven loan judgment and effective customer solicitation Ensuring compliance with state and federal lending regulations and Company policies Ensuring prompt completion of loan applications Ensuring compliance with company record keeping procedures Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package. Company paid Health insurance (employee only) Competitive 401(k) with match Life and Dental benefits Paid holidays and vacation Profit Sharing Closed on Sundays Job Requirements Great customer service skills 18 years of age or older Valid driver’s license, acceptable driving record and reliable transportation Ability to pass a criminal background check Stable work history Collections experience (direct first party collections/skip tracing) preferred Sales experience, preferred Ability to be working on the phone for the majority of the day Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.

Posted 30+ days ago

Customer Service Teammate-logo
Customer Service Teammate
GO Car WashCorpus Christi, Texas
TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures—especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to www.gocarwash.com . All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Posted 30+ days ago

Customer Service Teammate-logo
Customer Service Teammate
GO Car WashBrownsville, Texas
TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures—especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to www.gocarwash.com . All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Posted 3 days ago

Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)-logo
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
Gate City BankMandan, North Dakota
Location Mandan Job Description: Join the Gate City Bank Team at Mandan! Are you ready to make a difference in the financial lives of others while growing your career? At Gate City Bank, we’re looking for enthusiastic and customer-focused professionals to join our dynamic team. Here, we don’t just offer jobs—we offer a chance to thrive. What We Offer: Competitive Pay: The starting pay for this position is $17.75, with an additional $5/hr for Saturday shifts. Exceptional Benefits: All full-time team members, and qualified part-time team members are eligible for a variety of benefits, including, but not limited to: Medical, dental, and vision insurance options to keep you and your family healthy. Retirement plans with a generous match up to 6%. Paid Time Off to support work-life balance. Additional compensation opportunities, including quarterly incentives. All other benefits can be located at gatecity.bank/careers. Your Role: As a valued member of our team, you’ll: Provide exceptional service by assisting customers with financial transactions and offering tailored banking solutions. Open new accounts and introduce customers to our innovative products and services. Maintain accuracy and efficiency in handling cash and managing your drawer. Address customer inquiries both in-person and over the phone while adhering to privacy and regulatory standards. Build lasting relationships by exemplifying our exceptionally brilliant customer service philosophy in every interaction. Your Schedule: Monday to Friday: 1:15 PM - 6:15 PM (Closing Shift). Rotating Saturdays: 8:45 AM - 12:15 PM ( earn an additional +$5/hour for Saturdays! ). What You Bring: High school diploma or equivalent. Strongly preferred experience in customer service, cash handling, or sales. A keen eye for detail and accuracy. A genuine passion for creating positive customer experiences. Why Gate City Bank? We’re more than a bank—we’re a community dedicated to making a meaningful impact. Our mission is to create a "Better Way of Life" for our customers, communities, and team members. Here, you’ll find a supportive environment where your contributions are valued, and your career can flourish. Ready to Take the Next Step? Apply today and embark on a rewarding career journey with Gate City Bank! EOE/including Disability/Vets Member FDIC

Posted 3 weeks ago

Chevron Stations logo
Customer Service Representative
Chevron StationsSan Jose, California
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Job Description

Excited to grow your career?

At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.

People First, Excellence Always

CSI#: 1793

Station Address: 875 Blossom Hill Rd. San Jose, CA 95123

Job Expectations:

  • Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.

  • Maintain neat appearance and good personal hygiene in compliance with CSI image standards.

  • Support and follow established safety, security, quality guidelines as well as CSI’s policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.

  • Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.

  • Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures 

  • Follow federal law and company standards on carding customers for all age restricted products sold at the stations.

  • Work professionally with vendors and contractors.

  • Regular and punctual attendance is expected.

  • Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products 

Essential Functions:

  • Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.

  • Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.

  • Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.

  • Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.

  • Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.

  • Actively promote store specials and other marketing programs.

  • Cross-check price of delivered goods for accuracy.

  • Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.

  • Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)

  • May perform other duties as assigned by management.

Requirement/Qualifications:

  • Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.

  • Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.

  • Strong attention to detail.

  • Ability to handle challenging situations professionally and exercise exceptional judgement.

  • Ability to work both independently and in team settings.

  • Must possess required up-to-date food handling certificates, as required by law (in specific locations only).

  • Cooking/Restaurant experience preferred

Supervisor Responsibilities:

  • This position has no supervisory responsibilities

Travel:

  • Rare, limited to required training and coverage for nearby stations.

Physical Demands Include but are not limited to:

  • Ability to stand and walk for long periods of time on hard and uneven surfaces.

  • Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. 

  • Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.

  • Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.

  • Periodic exposure to all outdoor conditions during daylight hours.

  • Moderate exposure to walk-in coolers and freezers at 34 F or lower.

  • Frequent handwashing and attention to personal cleanliness standards.

Must be at least 18 years of age or older to work in California and Oregon locations.

Must be at least 21 years of age or older to work in Washington locations.

Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.

Must be at least 21 years of age or older to work in Management positions.

  • Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.

  • The selected candidate’s compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.

USA based job position

Visas will not be granted

Benefits:

  • Full-time & Part-time shifts available

  • Direct Deposit with competitive weekly pay

  • Health & Wellness packages available for purchase

  • Education reimbursement program

  • Shift Differential Pay for select shifts and job titles

  • Management Bonus Program

  • Loyalty Service time Program

  • Commuter benefit Program

Compensation Range:

$21.00 - $22.00

Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.