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R logo
Roadrunner Transportation ServicesSumner, Washington

$20+ / hour

Job Description Summary The Customer Service Representative facilitates internal and external customer satisfaction. Critical Job Functions: Answers internal and external customer inquiries in a timely, courteous, and professional manner. Faxes hot sheets to the correct terminals. Assists terminals with granting requests for special delivery requirements. Traces freight for customers. Performs other administrative duties such as answering telephone lines, print and fax customer reports, supply rates quotes and contracts, print and update monthly service studies. Manages assigned accounts. Receives pick-up calls. Participates in proactive team efforts to achieve departmental and company goals. Performs routine duties with minimal supervision following standard practices or procedures; occasional check of work while in progress; work is reviewed upon completion. Job Requirements: High school diploma or general education degree (GED); or one to three months’ related experience and/or training or equivalent combination of education and experience. Relies on written and verbal communication. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Communicates internally with Collections, Dispatch, OS&D, MIS, Safety and Rates, and externally with terminals, sales force, and customers. Specific industry or position skills. Intermediate personal computer skills, including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc. Preferred knowledge of AS/400 and Microsoft Office. Proficient typing, filing and ten key skills. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to prioritize tasks. Ability to handle multiple tasks and projects simultaneously. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Physical Demands: Sedentary physical activity performing non-strenuous daily activities of an administrative nature. While performing the duties of the job, the employee is regularly required to sit, reach/handle items, work with the fingers, and talk and hear others in conversations via the phone or in person. The employee is occasionally required to stand and walk. Work Environment: The noise level is moderate based on general conversation tones, ringing phones and laser printer operation. Work in well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation. Compensation: The estimated compensation for this role is $20.00 per hour. Job Location: Seattle, WA Benefits: PTO Paid Holidays Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Roadrunner Freight is building something special with great people, a winning culture and a differentiated service offering in the marketplace. Join us today to grow your career! *We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you! #LI-OnsiteSeattle, WA Additional Requirements: Summary: Roadrunner’s Smart Long Haul is revolutionizing the industry with significant investments in technology, a culture of continuous improvement, and intelligent and efficient direct routing. A Top 100 Trucking company by Inbound Logistics and a Top Tier Service Carrier by Mastio, Roadrunner is an LTL industry leader on the rise. As a long-haul, metro-to-metro LTL carrier, Roadrunner offers more direct routes than any other nationwide Less-than-Truckload carrier in the United States. With a nationwide presence, terminals across 40+ markets, and more than $400 million in revenue, the company’s Smart Long-Haul Network is the preferred choice for shippers looking to move freight quickly and reliably. Roadrunner is growing and looking for a highly motivated Customer Service Representative to join our winning team. If you are results driven and looking for a rapidly growing company with high growth and earnings potential, apply today! We Run Safe. We Run Smart. We Run Together.

Posted 30+ days ago

Callaway Golf logo
Callaway GolfCarlsbad, California

$22 - $27 / hour

ABOUT THE BRAND: Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer. Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission! By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, and World Golf Tour (“WGT”). “Modern Golf” is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, please visit https://www.topgolfcallawaybrands.com The Customer Service Representative is responsible for handling a high volume of incoming calls from Callaway Golf Accounts and Consumers. Incumbent is responsible for responding to product related questions and setting up return authorizations for warranty and non-warranty issues. Responsible for building and fostering relationships with accounts and consumers by exceeding customer expectations on every call. ROLES AND RESPONSIBILITIES Handle an average of 100 incoming account/consumer calls per day exceeding customer’s expectations on each interaction. Responsible for explaining the features and benefits of Callaway’s past and current product lines. Make decisions regarding warranty and non-warranty issues and process return authorizations in SAP. Responsible for processing return authorizations for credit, evaluating and requesting pricing adjustments for accounts as necessary. Process SAP tran sactions including sales orders Respond to inquiries from Accounts and consumers regarding the status of Sales and Customer Service orders. Service overflow new sales order requests from accounts, using Sales skills to cross-sell/up-sell. Trouble shoot account and consumer problems as well as UPS tracing/follow up as necessary . Responsible for directly handling service requests for 3-4 Outside Sales Representatives. Stay abreast of industry current events and trends. Demonstrate use of good customer service skills to provide excellent customer service on every interaction. Utilize efficiencies in multi-tasking to operate simultaneously in SAP, Callaway Connect, Outlook, and Intranet based tools and minimize AUX time. Proficient in basic sales skills to process overflow Sales order requests and manage order status inquiries. Work with Repair Coordinator and Customer Service Adjustments Coordinator to trouble shoot shipping, billing and repair issues. Process ZV17’s to ensure return authorization for repairs are processed quickly. Be ready and willing to take on special projects and training as assigned, and to complete those projects with thoroughness and accuracy . TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities) Basic k nowledgeable in SAP-Sales Inquiry, order entry, and processing return authorizations. Strong Customer Service and relationship building skills. Knowledgeable in Callaway Golf Product, club alternations, and impact on playability. Problem Solving and ability to handle difficult Customers. Analytical, Detail-oriented, Flexible and Decisive. Demonstrated ability to work in an organized and efficient manner while multi-tasking. Demonstrated ability to use MS Word and Excel. EDUCATION AND EXPERIENCE Bachelor’s degree (B.A.) from four -year college or university; Minimum 3 years related golf or customer service experience and/or training; or equivalent combination of education and experience preferred. #LI-AL1 DE&I and EEOC: Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day. If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you. ARE YOU READY TO MAKE THE TURN? APPLY TODAY! 21.54 - 26.90 - 32.26 USD Hourly

Posted 1 week ago

Security Finance logo
Security FinanceAustin, Texas
Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment. Providing exceptional customer service Maintaining office cash with accuracy and security Achieving account gain through proven loan judgment and effective customer solicitation Ensuring compliance with state and federal lending regulations and Company policies Ensuring prompt completion of loan applications Ensuring compliance with company record keeping procedures Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package. Company paid Health insurance (employee only) Competitive 401(k) with match Life and Dental benefits Paid holidays and vacation Profit Sharing Closed on Sundays Job Requirements Great customer service skills 18 years of age or older Valid driver’s license, acceptable driving record and reliable transportation Ability to pass a criminal background check Stable work history Collections experience (direct first party collections/skip tracing) preferred Sales experience, preferred Ability to be working on the phone for the majority of the day Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.

Posted 30+ days ago

Otto Insurance Group logo
Otto Insurance GroupWesterville, Ohio

$45,000 - $55,000 / year

Role Description: As a Licensed Insurance Customer Service Manager at Otto Insurance Group, you will be responsible for providing exceptional customer service to clients and assisting them with their insurance needs. Responsibilities: Handle customer inquiries and provide accurate information about insurance policies Process policy changes, renewals, and claims efficiently Assist customers with policy-related questions and concerns Maintain client records and documentation Collaborate with the sales team to ensure customer satisfaction Requirements: Active insurance license Prior experience in customer service or insurance industry Excellent communication and interpersonal skills Proficiency in insurance software and Microsoft Office Benefits: Competitive compensation: $45,000.00 - $55,000.00 per year paid semi-monthly Health insurance and retirement plans Paid time off and holidays Matching Simple IRA About the Company: At Otto Insurance Group, we are committed to providing high-quality insurance products and exceptional customer service. Join our team and be part of a dynamic company that values its employees and clients alike.

Posted 30+ days ago

Floor & Decor logo
Floor & DecorMadison, Alabama
PURPOSEThis position is responsible for the creative workflow process for cashiering, handling product returns, performing basic cash office functions, and providing every customer with an exceptional shopping experience. In addition, this position is responsible for training and developing Customer Service Associates.MAJOR RESPONSIBILITIES Customer Service A member of the store Junior Management Team. Act and work in a manner that is consistent with company’s core values. Demonstrate a thorough understanding and compliance with the company’s safe lifting practices standard operating procedures. Provide direction to all Customer Service Associates to ensure a highly attentive and accurate level of customer service. Greet every customer in a helpful and courteous manner. Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out). Process customers at checkout using the point of sale (POS) system. Process customer refunds and exchanges according to established guidelines. Open and close registers. Follow established cash, check and charge card acceptance procedures. Answer the telephone according to accepted guidelines. Stock and tag merchandise displays as required. Create price tags and merchandise signs. Review and assess the performance of associates on a timely basis Train, develop and supervise and define workload for associates. Monitor associate retention and career development; communicate ideas to General Manager. Address and document unsatisfactory performance and policy violations of associates through administration of disciplinary action and performance counseling. Ensure compliance to scheduling, hiring, payroll and business planning processes. Monitor, maintain and follow company policies; support company expectations and systems. MINIMUM ELIGIBILITY REQUIREMENTS One year customer service/cashier supervisory experience and proven ability direct operations. Ability to perform in a high volume, highly complex location. Ability to demonstrate initiative and be a self-starter. Demonstrated proficiency in training associates. Excellent communication, delegation, follow-up, and analytical skills. Ability to exercise independent discretion and judgment in supervising a fast-paced environment adapting to change with a sense of urgency. This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time. WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT) While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. PHYSICAL/SENSORY REQUIREMENTSMedium Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change. Store Hours Monday- Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday- Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities at every level Career advancement opportunities Relocation opportunities across the country 401k with discretionary company match Employee Stock Purchase Plan Referral Bonus Program 80 hrs. annualized paid vacation (full-time associates) 4 paid holidays per year (full-time hourly store associates only) 1 paid personal holiday of associate’s choice and Volunteer Time Off program Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Posted 1 day ago

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Hiley Volkswagen of ArlingtonFort Worth, Texas
At the Hiley Automotive Group, we know to be best-in-class in the industry and to succeed that we need the best people. That's why we are committed to hiring top talent who can help us to curate exceptional experiences for our customers. We strive to provide our associates with meaningful and challenging work, an engaging and collaborative environment, recognition for performance and opportunities for growth and advancement. Benefits - Medical and Dental - Paid Time Off - Competitive Pay and Bonus Structure - Life Insurance - Professional Development - Holiday Pay - 401(k) available at most locations - Merit increase after 90 day probationary period, upon passing your evaluation Responsibilities - Answer customer calls and establish follows-up with service appointments. - Respond quickly to internet, phone and live chat inquiries using email, scripts and templates. - Provide customers with initial product information and direct them to the appropriate dealership resources. - Follow up with missed appointments - Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management. - Utilize BDC tracking system daily. Qualifications - Bi-lingual English/Spanish - At least one previous role based in customer service experience - Excellent teammate with collaborative attitude and eagerness to improve - Prompt and courteous demeanor - Positive and hardworking personality - Strong computer skills, including Word, Excel and Outlook (and preferably dual-screen experience) - Able to work any days/hours the BDC is open - Automotive knowledge a plus We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 1 day ago

E logo
eQ BrandBaton Rouge, Louisiana
Provides courteous and prompt service to all internal and external customers. Research provider questions regarding status of reviews/authorizations Prioritizes and addresses requests in a professional manner to develop cooperative relationships and to ensure that customer confidentiality is assured. Understands when to escalate a call to a supervisor. Enters all call data for tracking. Initiates outbound calls as necessary to facilities and providers. In the rare instances, a callback will be made to member/beneficiaries. Provides customer service telephone line coverage within contract parameters of wait time and abandonment rates. Identifies opportunities and recommends methods to improve service and work processes. Performs other services as required.

Posted 30+ days ago

Mr. Rooter Plumbing logo
Mr. Rooter PlumbingEugene, Oregon

$17 - $20 / hour

As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees. If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis. Currently this position will be 40 hours per week Specific Responsibilities: Receive incoming calls in a professional and courteous manner Prioritize and coordinate the scheduling of services Coordinate delays in the schedule with customers and service technicians Use customer development techniques to solicit work through phone, email, mail and personal customer contacts Perform other duties as needed which may include cross-training in related positions Schedule technicians to jobs based on customer issue, tech specialty and geographic efficiencies. Enter customer data on the computer. Answer a high volume of incoming calls Deliver call scripts with an authentic cadence; be clear, compelling and personable Respond to customer requests, resolving issues and promoting the brand Be professional and establish customer rapport, encouraging repeat business Must be able to show empathy in needed situations, Customer focus, Problem solving/analysis-, time management, and Communication. Job Requirements Inbound and outbound call taking experience is required A minimum of 18 years old with a high school diploma or GED. Reliability / Good Attendance Strong work ethic, activity level, initiative and integrity Positive attitude Must be able to work days, nights, and weekends when needed to cover shifts . Think quickly and handle fast-paced situations. Be able to multi-task while completing the tasks at hand efficiently and correctly. Pay attention to detail Answer a multi-line phone system with a smile in your voice. Schedule appointments for our customers in our dispatching software. Basic computer skills (checking email, navigate certain software programs, google chat, google docs, etc) Benefits: Medical, Dental & Vision after 60 days (100% paid for employee) 40 hours Paid Time Off after 90 days, increases with length of employment IRA W/ Company Matching after 6 Months Costco Membership after 90 days We are actively interviewing for this position - Apply today and our hiring manager will follow up! Please do not call regarding your application. We will contact you. Compensation: $17.00 - $20.00 per hour Plumbing isn’t just about leaks, pipes, and gaskets. It’s about people. Not just the people we help by providing quality plumbing services, but also the professionals doing those services themselves. Mr. Rooter Plumbing franchisees will treat you with the same respect and integrity that they treat their own friends and family, because at the end of the day, you can’t serve customers well without a happy, motivated, and committed team. Creating a culture with an exemplary work ethic is just as important as plumbing, and it’s part of everything Mr. Rooter Plumbing does. *All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

Posted 30+ days ago

L logo
Lowe's Home CentersTemple, Texas
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges. How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits . Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met.While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department.Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Key Responsibilities Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. Assist customers with locating and handling merchandise Down stock merchandise by looking for empty areas on shelves and replenishing supplies Process orders and deliveries accurately so customers receive merchandise as expected and on time Cross-functionally train in other areas of the store to help deliver the best customer service Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds) Guide customers through shopping or checkout Complete other duties as assigned Minimum Qualifications 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information 6 Months Experience using common retail technology, such as smart phones and tablets Reading, writing, and performing basic arithmetic (addition and subtraction) Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation Preferred Qualifications 6 months of Retail and/or customer service experience Bi-lingual skills Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials) Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Posted 2 weeks ago

Mr. Appliance logo
Mr. ApplianceLas Vegas, Nevada

$10 - $16 / hour

We at Mr. Appliance® are looking for qualified professionals to join our team. As an international appliance repair franchise network with over 250 locations, we frequently have job openings for technicians, managers, and support personnel throughout North America. Our franchises offer competitive compensation packages, complete training programs, and fast track advancement. We live our code of values of Respect, Integrity, and Customer Focus while having fun in the process! As a Customer Service Representative, you are a key member of the team and represent Mr. Appliance on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Specific Responsibilities: Receive incoming calls in professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Job Requirements: Minimum two years admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: $10.00 - $16.00 per hour When you do what you love, it never feels like a job. And what we love doing is problem-solving, figuring out why appliances aren’t working, and then bringing them back to life. It helps that our culture is all about learning and collaboration. And if that isn’t enough, there’s competitive compensation and flexible working hours. Give us a shout. Notice Mr. Appliance LLC is the franchisor of the Mr. Appliance® franchised system. Each Mr. Appliance® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Appliance LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Appliance LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Mr. Appliance® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Appliance LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Appliance LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Posted 2 weeks ago

GO Car Wash logo
GO Car WashRound Rock, Texas

$12 - $18 / hour

TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures—especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $18.00/hour, which includes a base pay of $12.00/hour plus an average of $2/hour in commission from membership sales and tips guaranteed up to an additional $4/hour. Commissions and tips are uncapped, and our top performers regularly exceed $6/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to www.gocarwash.com . All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Posted 3 weeks ago

Q logo
QCHI/ LendNation Open CareerKansas City, Missouri
LendNation is looking for an energetic, positive Full-Time Customer Service Representative to join our team! This position will be located at store 3252, located at 6501 Troost Ave, Kansas City, MO 64131. This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! As a Customer Service Representative you will: Complete cash transactions for our customers Initiate customer loans Contact customers about past due payments Work rotating shifts and some Saturdays. You will have Sundays off! As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance Ability to work with minimal supervision Reliable attendance is an essential requirement of the position Must be at least 18 years of age Must have proof of eligibility to legally work in the United States We offer our Customer Service Representatives : Monthly bonus program Steady hours, Paid Time Off, Paid Holidays BENEFITS: 401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance *Benefits available to full time employees. Each benefit available at varying lengths of employment. ABOUT THE COMPANY QCHI ( LendNation ) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH’s products and services are focused on providing the financial solutions customers need and appreciate. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale. Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company. This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative

Posted 3 weeks ago

PLS logo
PLSCincinnati, Ohio
This job is located at 702 Reading Rd., Cincinnati, OH 45202 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 2 weeks ago

W logo
Worldwide TechServices OpenCharlotte, North Carolina
Qualifications Responsibilities Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers. Provide support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform Install/Move/Add or Change (IMAC) activities. Perform all assigned desk-side support activities Display outstanding technical and professional services skills at all times Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair Understands and follows all documented service operations policies and procedures. Other duties or certifications may be assigned to meet business needs

Posted 30+ days ago

Planet Fitness logo
Planet FitnessAnkney, Iowa
Benefits: Company parties Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Wellness resources Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 1 week ago

Nuvision logo
NuvisionHialeah, Florida

$800 - $1,200 / undefined

Benefits: Bonus based on performance Competitive salary Free uniforms Opportunity for advancement Training & development Customer Service Representative – Full Time 📍 Location: Hialeah, FL⏰ Hours: Monday - Friday, 9 AM - 6 PM (some Saturdays required) Phoenix NSG is a dynamic marketing and promotions company helping businesses thrive! We are currently seeking a Customer Service Representative to join our team. At Phoenix NSG Solutions, we’re a team of passionate professionals redefining what it means to deliver exceptional customer experiences. Our team thrives on collaboration, creativity, and a shared commitment to excellence. With diverse backgrounds and unique skill sets, we work together to create solutions that boost both client and customer satisfaction. What You’ll Do: Assist customers with setting up and processing glass claims Verify windshield damage onsite Perform windshield inspections and schedule installations Support promotional activities and address customer inquiries What We’re Looking For: ✅ Excellent communication and customer service skills✅ Ability to multitask and stay organized✅ A positive, team-oriented attitude Why Join Us? 🔹 Competitive pay🔹 Growth opportunities🔹 Supportive and energetic work environment If you're a people person with a passion for customer service, we want to hear from you! Apply today! Compensation: $800.00 - $1,200.00 per week

Posted 30+ days ago

Grease Monkey logo
Grease MonkeyCharlotte, North Carolina
Benefits: Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Company Overview Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey® brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey® is the nation’s largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey® International, LLC is the nation’s largest independent franchisor of automotive oil change centers serving more than 2 million customers each year. Our Grease Monkey® Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey® Technician Training & Certification Program. Grease Monkey® certified pit crews offer drivers an exceptional experience, delivered with speed and precision. Position Overview The Customer Service Specialist is responsible for all aspects of customer service in a Grease Monkey center, and light clerical duties. This is an hourly position. Essential Duties and Responsibilities Provide Exceptional Customer Service Maintain communications with waiting customers, keep them informed of wait times, answer questions. Answer telephone, direct calls, and answer customer inquiries. Educate customers regarding the condition of fluids and filters, services available, promotions, and product guarantees. Remind customers to submit feedback about their visit. Thank all departing customers, remind them to return. Review Service Order Ticket thoroughly with customers at check-out, explain services performed, purpose of static sticker, and reminder card. Process all payments using the computer system and credit card machine. Perform courtesy work when needed. Assist manager in resolving customer complaints. Maintain Customer Waiting Area Make coffee; keep fresh coffee available at all times. Clean and straighten the coffee service area. Clean and straighten waiting room chairs and tables. Clean waiting area restrooms, and stock restroom supplies a minimum of three times during the day. Stock and maintain current reading materials ensuring it is appropriate for children. Stock supply of cups, creamer, sugar, and stirrers. Maintain Front Office Area Clean and straighten countertop and desk. Clean computer and equipment. File and organize paperwork (assist manager). Stock Service Order Tickets. Input vendor shipments on computer Other Duties and Responsibilities Place customer quality assurance calls, write customer thank you notes. General center maintenance and cleaning duties. Attend crew meetings as required. Run errands and perform other duties as assigned by a Supervisor. Job Qualifications Excellent customer service skills Basic literacy (ready, writing, math skills), Verbal and written communication skills, Keyboarding skills, Beginning computing skills Attention to detail and accuracy Previous customer service and general office experience necessary Working Conditions Equipment Used: Computer. Environment: Some exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and keyboarding. Benefits/Perks Discounted Services for Employees Flexible Hours Opportunities for Advancement Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey® brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey® is the nation’s largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey® International, LLC is the nation’s largest independent franchisor of automotive oil change centers serving more than 2 million customers each year. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.

Posted 30+ days ago

F logo
FiveStar CareersLawrenceburg, Kentucky
General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean. Essential Job Duties: Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated. Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products. Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards. Maintain PAR levels in the Deli (Cold and Hot). Promote FiveStar specials by informing customers and suggestive selling on each transaction. Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers. Clean floors, restrooms, parking lots, and all other areas around the store. Practice safe working habits that align with company safety rules. Comply with all local, state, and federal laws. Follow all company policies as outlined in the FiveStar employee handbook. Minimum Qualifications: At least 18 years old. Ability to multi-task to meet customer’s needs. Professional appearance and a positive attitude. Team player, honest, hardworking, and excellent attendance. Basic Computer Skills. Physical Requirements: Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays. Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation. Ability to work in varying seasonal weather conditions. FiveStar is an Equal Opportunity Employer.

Posted 1 week ago

S logo
Sam Galloway Ford-LincolnFt. Myers, Florida
Sam Galloway Ford is growing again! Please take advantage of this amazing opportunity to join our 4th generation, 96-year-old family owned and operated business. We are proud to serve Lee County as one of America's oldest Ford dealerships. We are currently looking to expand our sales BDC department with new team members. We are in need of two to three appointment setters/customer service agents. Responsibilities may include, but are not limited to: - Calling customers to set sales appointments - Answering emails in a timely manner - Following up on customer inquiries - Answering incoming sales phone calls - Working with the BDC manager - Communication with the sales team Ideal Candidates: - Team Player - Phone etiquette experience - Customer service background - Great communicator Sam Galloway offers competitive pay and a generous employee benefits program . Benefits include: PTO Health Insurance Dental Insurance Vision Insurance Employer Paid Life Insurance Optional Additional Life Insurance STD Insurance LTD Insurance Accidental Insurance Critical Illness Insurance

Posted 30+ days ago

Premier Rental Purchase logo
Premier Rental PurchaseElkhart, Indiana

$15+ / hour

Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement General Purpose: Responsible for proper installation of delivered merchandise. Responsible for proper and timely deliveries, relocation, service calls, and retrieval of merchandise from customer’s residence. Has thorough knowledge of the rental (lease) agreements, merchandise, and customer relations. Safeguards company monies obtained while in the field, property, and vehicles. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management. Essential Duties: Responsible for assisting in the maintenance of Premier Rental-Purchase Stores Standards of Operation. Answers the phone by the second ring in a pleasant and professional manner. Follows the Premier Rental-Purchase Pledge to serve our customers in a friendly and professional manner. Handles customer service issues in a professional manner. Additional duties, as time permits include: Take customer order forms for the customers. Verify customer order forms Commit to achieving customer and revenue growth Assist the Store Manager and Assistant Manager in obtaining daily weekly and monthly goals. Requirements: High school diploma, GED, or equivalent work experience. Must have a valid driver’s license and a good driving record. Must complete the training program and have one year of experience in a job requiring customer contact. Required Skills: A high degree of precision, accuracy, coordination, and knowledge of operational procedures. Ability to understand oral and written instructions. Ability to read, write and perform arithmetic functions quickly and accurately. Ability to reason and make independent decisions. Ability to manage situations with customers and associates. Relationships: Requires frequent contact with customers, associates, and upper management. Occasional contact with external business associates (distributors, suppliers, service organizations, etc.) is possible. Must communicate effectively with supervisors, peers, and associates. Compensation: $15.00 per hour Premier Rental-Purchase is a Rent-To-Own franchise that goes above and beyond to provide our customers with the services and benefits necessary to excel in today’s world. We offer a program with unique features focused on improving our customers’ lifestyles while adhering to their budget. Our team members make this possible and their respect for our customers is pivotal in developing great customer relationships. At the same time, Premier is focused on providing its franchisees and their team with the guidance and support services they need to increase unit-level revenues and profits and maintain high-level operational standards. At the foundation of Premier’s excellent performance are our core values: Respect, Listen, and Respond Compassion with Accountability Integrity Above All Together We Succeed As an organization, we strive to conduct our business activities with these core values at the heart of every decision and interaction. Premier Rental-Purchase continues to deliver an unparalleled experience for both the consumer and employees, setting a precedent that remains unmet by competitors in the rent-to-own industry. I acknowledge that each independent Premier Rental Purchase franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Premier Rental Purchase Inc. (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Premier Rental Purchase Inc. is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Posted 30+ days ago

R logo

Customer Service Representative

Roadrunner Transportation ServicesSumner, Washington

$20+ / hour

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Job Description

Job Description Summary

The Customer Service Representative facilitates internal and external customer satisfaction.

Critical Job Functions:

  • Answers internal and external customer inquiries in a timely, courteous, and professional manner.
  • Faxes hot sheets to the correct terminals.
  • Assists terminals with granting requests for special delivery requirements.
  • Traces freight for customers.
  • Performs other administrative duties such as answering telephone lines, print and fax customer reports, supply rates quotes and contracts, print and update monthly service studies.
  • Manages assigned accounts.
  • Receives pick-up calls.
  • Participates in proactive team efforts to achieve departmental and company goals.
  • Performs routine duties with minimal supervision following standard practices or procedures; occasional check of work while in progress; work is reviewed upon completion.

Job Requirements:

  • High school diploma or general education degree (GED); or one to three months’ related experience and/or training or equivalent combination of education and experience.
  • Relies on written and verbal communication.
  • Ability to read and comprehend simple instructions, short correspondence, and memos. 
  • Ability to write simple correspondence. 
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Communicates internally with Collections, Dispatch, OS&D, MIS, Safety and Rates, and externally with terminals, sales force, and customers.
  • Specific industry or position skills.
  • Intermediate personal computer skills, including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc.
  • Preferred knowledge of AS/400 and Microsoft Office.
  • Proficient typing, filing and ten key skills.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. 
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to prioritize tasks.
  • Ability to handle multiple tasks and projects simultaneously.

Physical Demands and Work Environment:  The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

  • Physical Demands:
    • Sedentary physical activity performing non-strenuous daily activities of an administrative nature.
    • While performing the duties of the job, the employee is regularly required to sit, reach/handle items, work with the fingers, and talk and hear others in conversations via the phone or in person.  The employee is occasionally required to stand and walk.
  • Work Environment:
    • The noise level is moderate based on general conversation tones, ringing phones and laser printer operation.
    • Work in well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.

Compensation:

  • The estimated compensation for this role is $20.00 per hour.

Job Location:

  • Seattle, WA

Benefits:

  • PTO
  • Paid Holidays
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401k

Roadrunner Freight is building something special with great people, a winning culture and a differentiated service offering in the marketplace.  Join us today to grow your career!

*We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you!

#LI-OnsiteSeattle, WA

Additional Requirements:

Summary:

Roadrunner’s Smart Long Haul is revolutionizing the industry with significant investments in technology, a culture of continuous improvement, and intelligent and efficient direct routing. A Top 100 Trucking company by Inbound Logistics and a Top Tier Service Carrier by Mastio, Roadrunner is an LTL industry leader on the rise.

As a long-haul, metro-to-metro LTL carrier, Roadrunner offers more direct routes than any other nationwide Less-than-Truckload carrier in the United States. With a nationwide presence, terminals across 40+ markets, and more than $400 million in revenue, the company’s Smart Long-Haul Network is the preferred choice for shippers looking to move freight quickly and reliably.

Roadrunner is growing and looking for a highly motivated Customer Service Representative to join our winning team. If you are results driven and looking for a rapidly growing company with high growth and earnings potential, apply today!

We Run Safe. We Run Smart. We Run Together.

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