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Coats logo

Customer Service Representative (Hybrid)

CoatsLaVergne, TN
The Coats Company is a dynamic and customer focused organization dedicated to delivering exceptional service. We are currently seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. This is a full-time position working a hybrid schedule onsite at our headquarters in LaVergne, TN. Candidates must reside local to LaVergne, TN. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary responsibility will be to provide outstanding assistance, address inquiries in a timely manner, and resolve issues to ensure a positive customer experience. This role involves effective communication skills, problem solving skills and a commitment to maintaining high customer satisfaction. Key Responsibilities: Maintain high customer service standards to attract and retain customers Handle customer inquiries via phone, email and chat Respond to all inquiries, issues, and complaints in a timely manner Manage high inbound and outbound call volumes in a timely manner Utilize case management tools to track, document and manage customer cases Receive and process domestic and export orders from customers and distributors Distribute literature on company products as requested Advise customers of order status or dispatch work orders Dispatch service technicians to repair equipment as needed Resolve customer issues and needs in a professional manner Process shortages, damages, or product service needs Document and update customer records Provide quotes as needed Invoice and process payments including credits and debits as required Must be able to back up team members and keep a positive, supportive attitude towards the company, job, customers, and co-workers Consistently meet or exceed company expectations for productivity and accuracy levels Other duties as assigned Qualifications: Education: High school diploma or GED equivalent required Relevant college courses and/or degree preferred Experience : Minimum 2 years customer service experience; 3–5 years preferred Contact center experience Bilingual (English/Spanish) a plus. Skills & Abilities: Outstanding customer service and people skills Demonstrated excellent oral and written communication skills Exceptional organization and time management skills Ability to effectively prioritize work and handle multiple projects Experience navigating multiple computer screens and programs while interacting with customers Excellent analytical skills Team oriented Technical Proficiency: Proficient PC skills Experience with Windows-based computer applications Professional Traits: High level of integrity and professionalism The Coats Company is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. Powered by JazzHR

Posted 3 weeks ago

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Customer Service Remote Work

Morphius CorpSan Diego, CA
We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. As a Benefits Administrator you will be in charge of making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely. Requirements: Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits: Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 5 days ago

Spade Recruiting logo

Customer Service Rep - Work From Home

Spade RecruitingKapolei, HI
We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both supplemental and permanent benefits to hard-working families for over 60 years. Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development. Qualifications:  Good verbal communication skills  Have excellent customer relation and communication skills  Upbeat & positive attitude with great energy  Interacts effectively with people and groups  Maintains good customer relations  Customer Service and/or Customer Sales experience preferred  Interacts effectively with all levels of management and employees  Team player  Legally authorized to work in the US/Canada Benefits: Full Benefits  100% remote work Flexible work schedule with option to work from home Weekly pay and performance-based monthly bonuses Chance to earn a free trip for you and a guest to the Bahamas, Cancun, Las Vegas, and other exciting locations for a yearly company convention Interviews will be held via Zoom due to Covid -19  Powered by JazzHR

Posted 30+ days ago

M logo

Customer Service Clerk

Morphius CorpLos Angeles, CA
MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 30+ days ago

M logo

Customer Service Remote Work

Morphius CorpSan Leandro, CA
We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. As a Benefits Administrator you will be in charge of making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely. Requirements: Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits: Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 1 week ago

M logo

Customer Service Representative ( REMOTE WORK )

Morphius CorpLodi, CA
MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) - MUST RESIDE IN CALIFORNIA Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 30+ days ago

A logo

Customer Service Associate - Work From Home

American Income Life Insurance Companysan jose, CA
We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals. Responsibilities: Helping customers by providing product and service information Answer customer questions regarding their coverage Develop and maintain a knowledge base of the evolving products and services Regularly review these agreements in an effort to develop a more cost-effective plan Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills What are we looking for in a candidate? A sharp individual with an entrepreneurial mindset An individual that is a team player and works well under pressure An individual with professional communication skills Benefits Hands on training Weekly pay Bonuses Residual income Company paid trips Remote Apply now to learn more about what we do and how you can be a part of our team today! Powered by JazzHR

Posted 30+ days ago

M logo

Customer Service Representative

Morphius CorpBrea, CA
MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 30+ days ago

Path Arc logo

Customer Service (Remote)

Path ArcLivermore, CA
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 2 weeks ago

S logo

Summer Camp HQ (Admin and Customer Service) - Emeryville

Steve & Kate's CampEmeryville, CA

$23 - $26 / hour

Job Details Location : 1070 41st St, Emeryville, CA 94608 Camp Dates : 6/8/2026 (Mon) - 8/7/2026 (Fri) -- (additionally, one weekend to set up, one weekend to breakdown, and an orientation date) Camp Hours : 8:00 am - 6:00 pm (actual shifts will vary) Hourly Wage : The hourly rate for this position is $23.00 - $25.50 per hour. The pay range listed here is what Steve & Kate's Camp in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on experience and other relevant business or organizational factors. At Steve & Kate's, we put radical trust in kids so that they learn to trust themselves . Campers choose minute-to-minute how to spend their time because making decisions today helps to build the self-confidence they’ll need to wrangle unknowns tomorrow. We value empowering our staff to be their whole authentic selves because everyone in our community needs to feel included! Sound like something you can get behind? If so, we're looking for team members who are motivated babysitters, teachers, coaches, students, athletes, artists, and anyone ready to play hard and be goofy. As a Steve & Kate’s staff member, you’ll sharpen your inherent leadership skills, learn some new ones, and collaborate with interesting people, all while immersing yourself in creativity and play. Job Responsibilities Camp HQ is a fast-paced environment where there’s non-stop engagement with kids, parents, and staff. This isn’t your typical office job, so erase the visions of cubicles and bad coffee from your mind. You will need strong organizational, time management, and interpersonal skills in order to prioritize a broad range of responsibilities throughout the day: Greeting, checking-in, and checking-out campers as they arrive and leave using our custom-built camp management software Welcoming visitors on-site, ensuring site security, and maintaining a clean and organized office space Fielding inbound emails and phone calls, as well as calling parents/guardians and sometimes having to navigate sensitive conversations regarding injuries, accounts, and behavioral issues Chatting with and helping to re-engage campers who wander into HQ looking for their next adventure and adding individualized notes to camper accounts about daily events Managing our First Aid station, which includes administering and documenting treatment of injuries and other medical issues How do you know if you’re the right candidate? If you answer yes to all of the questions below, definitely apply: Do you appreciate and agree with our self-directed approach for kids? Are you a lover of systems, organization, to-do lists, punctuality, and cleanliness? Would sparking up conversations with staff, campers, and parents fit in your comfort zone? Are you comfortable navigating challenging and sometimes sensitive interactions? Are you the type of person who can’t rest until you’ve done everything possible to make someone feel cared for? Like, if someone you knew was in need, would you do more than send them a “thinking of you” text? Are you calm under pressure and able to calm those around you? Do you have the stamina to keep up (literally) with 4-12 yr. olds bursting with energy and creative potential? And, if needed, can you bench press the equivalent of a kindergartner (just kidding --- can you lift up to 30 pounds)? Job Requirements At least 18 years of age First Aid & CPR Certified prior to Day 1 of Camp (some locations may require additional certifications) By applying and accepting an offer, you are giving Steve & Kate's permission to email or text you You may be asked to chaperone on an off-site Field Trip where locations demand Must have one of the following: A graduate degree in a child related field An Endorsement or Bachelor's Degree in a child related field and 1 year of experience 48 Semester Hours or 72 quarter hours of College Credit and 1 year of experience 2 years of Programmatic experience and a Bachelor's Degree 3 years of Programmatic experience and a High School Degree Endorsement or Bachelor's Degree in a child related field 6 months Supervised Programmatic experience 3 months of Programmatic experience and at least one of the following Education backgrounds: 1 year Early Childhood Certificate / at least 30 Semester hours Child Development Credential Teaching Diploma from a Montessori Organization Physical Requirements This position requires the employee to comply with all applicable federal, state, local, Steve & Kate's Camp, Bright Horizons’, and client site requirements concerning immunizations, employment physical/screening, and health and safety training. If hired, you will work in person in a schooled-aged camp setting to provide supervision, care, program delivery, and services per Steve & Kate's Camp and Bright Horizons’ policies, procedures and guidance, in compliance with any applicable laws and regulations, and in a manner that will ensure the safety of children in Steve & Kate's Camp's care and the employee. Steve & Kate's Camp and Bright Horizons comply with all laws that require reasonable accommodations for qualifying disabilities and/or pregnancy-related limitations. The full set of physical requirements for this role are as follows: Maintain and follow all safety and health rules of the location. Organize and maintain clean and accessible activity spaces. Assist in camp set-up and breakdown during move-in and out weekends. Stand for long periods while supervising children and facilitating activities. Participate in athletic games. Benefits: Where local regulations mandate, this position is eligible for sick time. Deadline to Apply: This posting is anticipated to remain open until April 15, 2026. Powered by JazzHR

Posted 2 days ago

M logo

Customer Service Remote Work

Morphius CorpOxnard, CA
We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. As a Benefits Administrator you will be in charge of making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely. Requirements: Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits: Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 1 week ago

Hart Medical Equipment logo

Customer Service Representative

Hart Medical EquipmentPetoskey, MI
Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. Status: Full Time Location: Petoskey, MI. Hart Medical Equipment offers a competitive salary and benefits package. EOE SUMMARY: Provides exceptional service as the first point of contact for customers. Takes orders, answers questions, handles complaints and troubleshoots problems. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. · Assists all internal and external customers in a professional manner. · Maintain a positive, empathetic and professional attitude toward customers at all times. · Receives requests from multiple sources (phone, fax, e-Commerce, in-person) and completes necessary process for equipment services. · Coordinates home equipment service request with Dispatch for prompt delivery. · Engage in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed. · Provide customers with product and service information. · Maintain current knowledge on Medicare, Medicaid and third party payor sources for equipment. · Verifies medical necessity, insurance coverage and physician orders for all insurance-assigned services. · Follows policy and work instructions to ensure the Billing Department has the correct paperwork to complete insurance. · Understanding and striving to meet or exceed department metrics while providing excellent customer service. · Making sales or recommendations for products or services that may complement client needs, as applicable. · Other duties as assigned by management. Retail · Greets customers as they enter the store. · Keeps the showroom and the shelf inventory clean, rotated and in order. QUALIFICATIONS To perform this job successfully, an individual must be professional, proactive and positive with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience · High school diploma or general education degree (GED). · 6 months of relevant customer service experience preferred. Skills & Abilities · Excellent interpersonal, written and oral communication skills. · Customer service orientation · Attention to detail · Good data entry skills · Proficiency with computers, with strong typing skills · Ability to work in a fast paced environment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. Call Center/PAP/Supply departments require frequent seating behind a computer with frequent typing. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 lbs., 50 lbs. for retail. Specific vision abilities required by this job include close vision. All employees are required to work in a safe manner. By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at https://hartmedical.org/application-agreement . IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law. Powered by JazzHR

Posted 30+ days ago

M logo

Customer Service Representative

Morphius CorpBell Gardens, CA

$45,000 - $75,000 / year

  We are looking for Customer Service Representatives with exceptional people skills, and the ability to learn new skills in a short amount of time, in order to better service our Union members.  We have direct relationships with over 5,000 union associations around California. What we do is coordinate and educate the union members on benefits that are provided to them.  As a Customer Service Representative, you will need to be able to resolve all questions and concerns  in a timely manner in order to provide exceptional service to our union members.  Working with us will provide the ability to learn new skills that can help you in order to succeed and grow with the company.    Basic Responsibilities: Handle customer inquiries  Provide information about the products and services Troubleshoot and resolve issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the services ​ Qualifications: Previous experience in customer service, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills. Must Reside in California  EMPLOYMENT TYPE: FULL TIME JOB TYPE: Customer Service Representative  SALARY RANGE: $45,000 - $75,000    Powered by JazzHR

Posted 30+ days ago

Path Arc logo

Customer Service (remote work )

Path ArcCameron Park, CA
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 30+ days ago

Third Party CS logo

Customer Service Representative

Third Party CSTarzana, CA
Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 4 weeks ago

M logo

Customer Service Remote Work

Morphius CorpBakersfield, CA
We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. As a Benefits Administrator you will be in charge of making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely. Requirements: Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits: Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 4 days ago

M logo

Customer Service Representative ( REMOTE WORK )

Morphius CorpBakersfield, CA
MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) - MUST RESIDE IN CALIFORNIA Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Posted 30+ days ago

Larson-Juhl logo

Customer Service Representative - Chicago

Larson-JuhlRoselle, IL

$19 - $21 / hour

JOB SUMMARY : Opportunity to join Larson-Juhl, LLC, a worldwide leader in the custom framing industry and Berkshire Hathaway subsidiary, as a Customer Solutions Representative for North America. This role will be located in Roselle, IL. The team reports to our Customer Solutions Manager. We offer solid benefits and a work environment that allows team members to maintain a healthy work-life balance. The shift for this position is 8 am - 5pm EST. Competitive hourly pay rate of $19-$21 per hour with bonus potential. This is a fully on-site role . The Larson Juhl Customer Solutions Representative is committed to providing top-tier service with excellent resolutions for all situations. Our Solutions Representative’s main responsibility is to expertly and professionally provide assistance for all requests and concerns through 1 st call resolution creating excellent experiences that generate continued loyalty and satisfaction from our North American customers. *Apply online, only. No phone calls, please.* RESPONSIBILITIES : Answer 65+ customer calls daily to process orders and payments, enter credits/replacements, follow up with other Larson Juhl teams for account, order and product information as needed. Assist customers with a broad range of potentially complex requests and concerns including but not limited to account, order, credit or delivery status; order and payment history; Larson Juhl products and services; inventory and pricing assistance; website and app navigation. Efficient, precise entry and documentation of all customer interactions. Diligently follow through with all open cases and promises until completion. Committed to meeting and exceeding team KPI goals. Demonstrate genuine empathy to all customers and team members in all situations. Balance the needs of the customer and the company with reason and fairness. Cross selling, upselling and training customers on Larson Juhl products, services and processes. Actively participate, on camera, in weekly Team meetings, monthly 1:1 meetings with Manager and other meetings as required. Collaborate with other Larson Juhl Teams to resolve customer requests and support company programs (Branches, Sales, Accounts Receivable, Supply Chain, Marketing.) Communicate and connect with the team and management in a professional and timely manner. Accountable to self, the team and the company. Maintain professionalism and confidentiality with all personal and sensitive information. Consistently maintain excellent levels of dedicated, professional service in a busy call center environment. Continued learning of Larson Juhl products, services, process and procedures through company provided training, tools and self-initiative. Continued self-improvement in customer service skills through company provided coaching, training and self-initiative. Commitment to living the Larson Juhl Values. Agree to maintain a designated, quiet, uninterrupted workspace with direct access to reliable high-speed internet. Other responsibilities as assigned. QUALIFICATIONS AND ATTRIBUTES: 5+ years customer support experience 1+ years remote customer support experience Intermediate to expert technical competency with various computer systems and website navigation including Microsoft Office, Outlook and Teams. Experience with customer, sales, inventory or manufacturing management and IVR type phone systems is necessary. CRM (Dynamics) and Five9 preferred but not required. Ability to quickly assess, analyze and resolve all kinds of situations. A critical thinker. Ability to anticipate what comes or will be needed next and act accordingly. Able to learn and retain knowledge of complex processes and extensive inventory collection of products to successfully assist and teach customers on Larson Juhl processes and procedures. Solutions-driven. Dedicated to personally handling all situations presented. Service-driven. Innately helpful. Highly attentive to details without losing focus. Accountable, organized, self-motivated, independent team member. Strong and compassionate de-escalation skills. Personable and warm with excellent verbal and written communication skills. Being articulate, polished and professional in all circumstances is required. Flexible, cooperative team player, willing to cheerfully pitch in or change directions when needed. Basic math skills with the ability to read a ruler and calculate fractions. Familiar with framing products/ basic framing practices a plus. Woodworking, Crafting, Custom Manufacturing or other creative background experience is helpful. High school diploma Larson-Juhl is a values-based organization, built on a rich history of artisanship and service.We believe the customer always comes first and in delivering a seamless experience that provides customers with end-to-end solutions and unmatched quality and service . Our responsibility as the global leader is to operate in the most environmentally, ethically, and socially responsible manner to ensure a sustainable future for our business , team members, and partners throughout the custom framing industry. Larson-Juhl Values Customer always comes first.Fair and Honest in all dealings.Respect for the individual.Excellence in products and service.Rewards tied to performance.Leadership by example. IMPORTANT: By submitting your resume online, you hereby authorize Larson-Juhl to contact, obtain, and verify the accuracy of the information contained in this application from all current and/or previous employers, references, and educational institutions. You also hereby release from liability Larson-Juhl and its representatives for seeking, gathering, and using such information to make employment decisions and all other persons or organizations for providing such information. You understand that any misrepresentation or material omission made by you on your application will be sufficient cause for cancellation of this application or immediate termination of employment if you are employed, whenever it may be discovered. Powered by JazzHR

Posted 2 weeks ago

Spade Recruiting logo

Customer Service Rep - WFH

Spade RecruitingAnchorage, AK
We partner with labor unions, credit unions, and professional associations across North America to help their members and families access permanent supplemental benefits designed to protect their income and future security. Our mission is to serve working families with integrity, care, and professionalism , and we’re looking for driven, people-focused individuals who want to grow their career while making a meaningful impact from home. Position Overview In this role, you’ll connect directly with members who have requested information about their available benefits. You’ll guide them through their options, answer questions, and help ensure they receive the protection and peace of mind they deserve — all in a virtual environment. Key Responsibilities Conduct virtual meetings and phone consultations with members to review benefit options Listen attentively, identify needs, and provide clear, personalized explanations Maintain organized records and complete all digital documentation accurately Collaborate with team members to reach shared goals and support ongoing initiatives Participate in training and professional development sessions to continue building skills Contribute ideas that improve efficiency and the overall member experience Requirements Must be legally eligible to work in the United States or Canada High school diploma or equivalent required Proficient using Zoom and basic digital tools Strong communication and active-listening abilities Reliable, self-motivated, and comfortable working remotely Prior experience working with people in fast-paced environments is an asset Preferred Attributes Natural ability to build trust and maintain positive relationships Adaptable, dependable, and detail-oriented Team-oriented with a strong sense of accountability Confident communicator with professionalism and empathy What You’ll Receive Comprehensive benefits package — dental, prescription, travel, and life coverage Work-from-home flexibility with a schedule that fits your lifestyle Performance rewards and incentive trips for top achievers Career advancement opportunities through structured mentorship and leadership training Positive, inclusive environment where effort is recognized and growth is encouraged Make a Difference If you enjoy connecting with people, solving problems, and creating meaningful outcomes, this is a chance to build a rewarding remote career with real purpose and long-term stability. Apply today and take the next step toward a future where your work truly matters. Powered by JazzHR

Posted 30+ days ago

Path Arc logo

Customer Service (remote work )

Path ArcFresno, CA
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Posted 30+ days ago

Coats logo

Customer Service Representative (Hybrid)

CoatsLaVergne, TN

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
Hybrid remote

Job Description

The Coats Company is a dynamic and customer focused organization dedicated to delivering exceptional service. We are currently seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. This is a full-time position working a hybrid schedule onsite at our headquarters in LaVergne, TN.  Candidates must reside local to LaVergne, TN. As a Customer Service Representative,  you will be the first point of contact for our valued customers. Your primary responsibility will be to provide outstanding assistance, address inquiries in a timely manner, and resolve issues to ensure a positive customer experience. This role involves effective communication skills, problem solving skills and a commitment to maintaining high customer satisfaction.Key Responsibilities:
  • Maintain high customer service standards to attract and retain customers
  • Handle customer inquiries via phone, email and chat
  • Respond to all inquiries, issues, and complaints in a timely manner
  • Manage high inbound and outbound call volumes in a timely manner
  • Utilize case management tools to track, document and manage customer cases
  • Receive and process domestic and export orders from customers and distributors
  • Distribute literature on company products as requested
  • Advise customers of order status or dispatch work orders
  • Dispatch service technicians to repair equipment as needed
  • Resolve customer issues and needs in a professional manner
  • Process shortages, damages, or product service needs
  • Document and update customer records
  • Provide quotes as needed
  • Invoice and process payments including credits and debits as required
  • Must be able to back up team members and keep a positive, supportive attitude towards the company, job, customers, and co-workers
  • Consistently meet or exceed company expectations for productivity and accuracy levels
  • Other duties as assigned
Qualifications:

Education:

  • High school diploma or GED equivalent required
  • Relevant college courses and/or degree preferred
Experience:
  • Minimum 2 years customer service experience; 3–5 years preferred
  • Contact center experience
  • Bilingual (English/Spanish) a plus.
Skills & Abilities:
  • Outstanding customer service and people skills
  • Demonstrated excellent oral and written communication skills
  • Exceptional organization and time management skills
  • Ability to effectively prioritize work and handle multiple projects
  • Experience navigating multiple computer screens and programs while interacting with customers
  • Excellent analytical skills
  • Team oriented

Technical Proficiency:

  • Proficient PC skills
  • Experience with Windows-based computer applications

Professional Traits:

  • High level of integrity and professionalism

The Coats Company is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law.

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