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N logo
New Pig CorporationDuncansville, PA
CUSTOMER SERVICE SPECIALIST At New Pig, we trust and believe in the power of committed, enthusiastic employees. We are currently searching for fun-loving employees with excellent verbal and written communication skills. The Customer Service Specialists provide top-notch service by providing product, cost, and delivery information to our customers. Customer Service Specialists will also recommend products and services by discovering customers' stated and unstated needs. These positions will be located in Duncansville and are eligible for shift differential pay. There are TWO available work schedules to choose from: 5 days a week 11:30am- 8:00pm OR- 4 days a week 9:30am- 8:00pm Essential Duties & Responsibilities: Answer incoming customer inquiries, including phone, e-mail and chat interactions Process customer orders through computer systems Grow sales by making order level offers Provide basic product information to customers Quote prices and delivery information to customers Research and resolve order exceptions Ensure that customer expectations are exceeded on every contact with New Pig Adhere to New Pig's Safety, Environmental, and Quality standards Required Skills & Qualifications: High School diploma or equivalent Previous customer service and sales experience highly preferred Ability to communicate in an outgoing, poised, and persuasive manner Exceptional customer service abilities Keyboarding experience and familiarity with computer software systems Ability to deliver quality work on a consistent basis Ability to produce detailed work based on established standards, guidelines, and procedures Ability to work in a fast-paced and repetitive work environment Paychecks weekly. Low cost BCBS insurance. Paid time off - vacation, sick, personal. Eligible 1st day of month following hire date. 401(k) retirement savings + profit sharing & bonus opportunities. Fantastic company culture, strong leadership, advancement opportunities, continuous improvement atmosphere, discounts on New Pig products, onsite fitness center, and many other perks!

Posted 1 week ago

M logo
MRA Recruiting ServicesVarying Locations, MN

$26 - $31 / hour

Customer ServiceVarying LocationsOxygen Service Company APPLY HERE This position will be part of the Customer Service Team and will be responsible for providing exceptional customer service and support to some core accounts as well as the Sales department. This will include generating quotes, directing/taking incoming calls, providing follow up with customers, maintaining customer relationships and answering questions, researching products and pricing, proactively make sales calls to customers suggesting add on sales. This position can work out of the following OSC locations: Sauk Rapids, MN Duluth, MN Willmar, MN Virginia, MN St. Paul, MN Eau Claire, WI Appleton, WI Menomonee Falls, WI Essential Duties and Responsibilities: Provide exceptional customer service to all internal and external customers Field incoming calls to assist with product research and pricing, quote generation, order creation and confirmation, tracking shipments, backorder information and open order processing Create accurate orders in ERP system providing customer with order confirmation Communicate with vendors and purchasing to maintain inventory of products for orders and stock quantities Assist with Ecommerce ordering creating quick lists Handle customer complaints with regards to orders/products that are missing, delayed or damaged Work with vendors to determine accurate lead times for products that are not in stock Enter contract pricing or special pricing for products as applicable Help sales in creating sales value document Review various reports such as GM, Open Order edit list, price override, etc. resolve discrepancies, and report back to Customer Experience Manager Assist in “On-boarding” and “Off-boarding” customers Complete bid package proposal for customers using company standardized quote package template Education, Experience and Skills: High School diploma or equivalency 2+ years customer service experience required 2+ years of experience working in an ERP system. Basic knowledge of welding and gases industry preferred Must be a team player and works well with others Proficient computer skills in Microsoft Office Suite and previous ERP experience required Possess good reasoning skills making decisions based upon facts, good math aptitude, and have high attention to detail Must be organized and have ability to multitask helping walk-in customers, phone calls and internal employees Demonstrate professionalism, excellent interpersonal skills, and the ability to adjust and interact with all levels of personnel Job Specifications/Requirements: Ability to sit 5 to 6 hours a day with little walking, standing and lifting/carrying. Frequent twisting, bending, reaching, grasping and repetitive motions; extended sitting beyond 6 hours may occur, occasional lifting of 20-25lbs is required, may at times lift up to 75lbs. Reoccurring Pushing/pulling of 25lbs up to 75lbs. Ability to work in moderately warm or cold conditions where high noise levels are possible. Willingness to travel as necessary for store coverage, training, seminars and customer site visits. Willingness to become forklift certified. Who is OSC?OSC is an industrial distribution company that has been providing solutions for our customer’s gas, welding and automation needs since 1959. We are based in Minnesota with multiple locations that serve businesses within MN, WI, ND, SD, and IA. We have a unique culture that creates accountability and fosters engagement amongst our employees. All of us share consistent values of honesty and integrity that are exhibited through the company’s core values. Join our team to be a part of an organization that is focused on serving its customers and employees. Why Work for OSC!Employees have the opportunity every day to directly impact the success of the business. This is felt through our culture.OSC offers a comprehensive, competitive benefits package from health insurance to employee fun and activities. Some of the unique benefit offerings include Retirement – 401(k) Plan, Community Connection, Health Benefits, Wellness Program, Career & Education Development, Company Involvement and much more! Check us out at oxygenservicecompany.com! OSC is committed to providing equal employment opportunity to all applicants and employees regardless of their race, traits associated with race, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity or any other characteristic protected by federal, state or local law. We are strongly committed to this policy and believe in the concept and spirit of the law. The hourly range for this position is $25.85/hour - $31.02/hour. Pay is dependent on several factors including relevant work experience and internal equity. We Make it Easy Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees. As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce. We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter. Powered by JazzHR

Posted 4 weeks ago

T logo
TLC Drain, Sewer, and Water CleanupAudubon, PA

$19 - $24 / hour

We are looking for someone IN PERSON to join our team!! You must be available to work in office at our Eagleville, PA location. Our company, TLC Drain, Sewer and Water Clean up, has been in operation since 2011 but its roots go back many decades. We are currently seeking someone who is driven to join our team. TLC is a family owned and operated business which means we have a vested interest in our employees and our work culture. Our ideal candidate is a caring, self-motivated individual who is focused on helping our callers/customers get help in emergency situations and beyond. Responsibilities: As a Customer Service team member at TLC, your primary responsibility will be to ensure our customers receive the care and attention they deserve. You will play a crucial role in booking service calls and providing exceptional support to our clients as well as upper management. What we are looking for in this role: Booking the call: Our customers are calling us for a reason and we want them to know they called the right company. Every call is a new opportunity to make a connection. Customer Engagement: Interact with customers over the phone with a friendly and helpful attitude. Listen to their needs and provide appropriate solutions and escalate issues when needed. Team Collaboration: Work closely with our service technicians and support staff to ensure a seamless customer experience. Seeking an individual who is self driven and willing to learn new things. Seeking someone who can adapt to an ever changing and challenging role. Experience dealing with commercial accounts. Experience in deescalation of customer complaints. Participate in an on-call rotation, as we are a 24/7 emergency based business. This includes weeknights, weekends and holidays. We are looking to fill a full time position. This is a Monday thru Friday position with night and weekend on-call rotations. Must be available to work Saturday day/night and Sunday day/night in the on-call rotation. On-call shifts are WFH. -Have fun! The candidate that we seek enjoys working with people, developing their expertise, resolving issues and being part of a growing team. Requirements Experience in commercial trades is highly valued. Service Titan experience is preferred but not required. At least 2 years of experience in customer service is a requirement. Experience filing permits is a plus but not a requirement. Experience in the drain and/or restoration industry is a plus but not a requirement. Motivated and a self starter. Ability to multitask. Proficiency on the computer, along with excellent organizational and multitasking skills, is a must. Being good with people and having a strong team player mindset are essential attributes. Candidate must have flexibility to work on-call shifts during the week, weekends and holidays in a rotation. Candidate must be available for shifts that vary during the hours of 7am-5pm Monday thru Friday. Candidate must understand this in an IN PERSON position. Benefits $19-24/Hour based on experience and trades knowledge. We offer generous PTO to full time employees. 401K with company match, paid holidays and medical/dental/vision benefits.

Posted 30+ days ago

University Of Southern California logo
University Of Southern CaliforniaLos Angeles, CA

$19 - $20 / hour

Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate. USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion. USC Housing, a division of USC Auxiliary Services, hosts more than 9,000 students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students' wellbeing is the reason that we are here and we share the same vision and excellence that they do. We are seeking a Customer Services Representative to join our rapidly growing team. The Opportunity: The Customer Services Representative will be the first point of contact for our students, faculty, staff, parents, and guests. As a member of the Housing team, you will take pride in providing the best customer service and maintaining the University's high standards for excellence. Our team keeps the work environment positive and friendly, so that we can always greet our guests with a smile. If you enjoy interacting with and helping guests, join us today! The Accountabilities: Provides customer service to students, faculty, staff and extremal customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer lo other staff members. Maintains friendly, helpful demeanor. Provides information regarding policies and procedures, terms and programs relating to service area for students, parents, faculty, administrators, staff, and outside customers. Identifies and prioritizes problems and issues related to service area. Performs research, offers solutions, options and strategies. Refers to appropriate person or department as needed, and/or arranges for service. Gathers data as necessary for related offices such as Financial Aid, Admissions, Student Conduct and student issues using the University Information Systems. Tracks problem status until resolution is achieved. Maintains close contact with customer to give updates on progress toward resolution of issue or service request. Uses information systems to input date, maintains databases, performs research for projects or issues, generates reports, etc. Studies and maintains currency with all applicable policies and procedures, contracts and related legal issues. Interprets terms and conditions of contracts, authorizes change/exceptions to contract terms, generates contracts for forms for distribution. Processes applications, releases, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork. Maintains quality/quantity standards. Verifies contracts or forms for completeness and accuracy of information. Updates and maintains all necessary records and/or logs. Represents department to students, parents, faculty, administrators, staff and other outside customers. May act as representative for department at internal committee meetings such as Customer Service Planning Group. Makes formal presentations as assigned. Trains schedules, assigns and prioritizes workloads. Interprets operating policies and procedures. Ensures timely completion of department's work. May lead student workers. Notifies appropriate personnel in the event of an emergency. Maintains complete and accurate records of all student-or staff-related safety incidents. Provides services including processing and delivery of mail and packages, e.g. UPS, Federal Express, Airborne, and U.S. Post Office. Receives key deposits and issues keys and/or maintains and balances a cash drawer on a daily basis. Assists in set up and scheduling of special events/promotions and equipment rental. Responsible for 24-hour pager coverage during holidays and weekends. Composes memos and letters based on knowledge of departmental and University policies and procedures. Compiles statistical reports and studies as requested. Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time. The Qualifiers: Minimum Education:High School Diploma. Combined education/experience as substitute for minimum experience. Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience. Minimum Field of Expertise: Customer Service. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability. What We Prefer: Pre ferred Education: Bachelor's Degree. Preferred Experience: 2 years. Preferred Field of Expertise: Student counseling, customer service. The Trojan Family Rewards: We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including. For more information, please visit benefits.usc.edu. This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans! As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members. USC has great minds that transform the world with their talents and research. Will you be one? Join us! FIGHT ON! The hourly rate range for this position is $18.86 - $20.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience. Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience. Minimum Field of Expertise: Customer Service. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability. USC is a smoke-free environment USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law. Read USC's Clery Act Annual Security Report Affirmative Action and Equal Opportunity Plan Pay Transparency Non-Discrimination USC is an E-Verify Employer Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$116248.htmld

Posted 30+ days ago

1st Source Bank logo
1st Source BankSouth Bend, IN
POSITION SUMMARY To provide quality service to clients via telephone, responding to both internal and external customers, and assist in customer needs and problem resolution. Center hours are Monday through Friday 8 a.m. to 8 p.m. and on Saturdays 9 a.m. to 1 p.m. Must be available to work a flexible schedule. ESSENTIAL REQUIREMENTS Accurately responds to both external and internal customer inquiries ensuring that all needs are met and handled appropriately during their initial contact. Assist Customer Service Center Management team to evaluate the current approach to resolving client online banking, text banking, and VRU accessibility issues. Make recommendations, based on IT training and experience, on improving current solutions and/or developing a program that will provide a consistent application of troubleshooting of technology issues. Responsible for servicing existing and potential customers via telephone inquiries. Ability to listen carefully, probe for additional details, and ask targeted questions to gather information. Exceeds customer expectations through the superior, consistent delivery of products and services with the objective of enhancing customer loyalty and expanding customer relationships. Learns and maintains a vast amount of knowledge pertaining to products, procedures, and policies. Uses knowledge to make effective recommendations to customers to resolve initial and additional needs. Provides efficient and responsive customer service to customers by maintaining an acceptable level of productivity as measured through established metrics, which includes (but are not limited to) schedule adherence, availability, and attendance. Effectively works individually and in a team environment. Develops customer rapport and discovers customer needs. Regular and predictable attendance is an essential requirement of the position. Completes compliance training as required. Understands all laws and regulations that apply to the position and complies with the requirements. Uses various computer systems for information gathering and/or troubleshooting as needed. Performs all other duties as assigned. EXPERIENCE/SKILLS One (1) or more years of previous banking experience preferred. Ability to work in a team atmosphere. Excellent communication skills, within an environment of heavy phone-based interaction. Strong problem-solving skills. Strong organizational and time management skills to perform multiple tasks within a limited time frame. Ability to treat people with respect under all circumstances, instills trust in others, and upholds the values of the organization. Bilingual speaking (English/Spanish) preferred. Computer skills (Word and Excel); ability to navigate through various software and systems. EDUCATION High School Diploma/GED required. TRAVEL REQUIREMENTS Minimal or occasional travel for meetings, projects or training as needed. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT MS Office PC, fax, phone and standard office equipment.

Posted 30+ days ago

C logo
Cambia HealthRenton, WA

$20 - $23 / hour

Full-Time Customer Service Professional (Available for current Contract Customer Service Professionals only) Work from home within Oregon, Washington, Idaho or Utah Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Are you ready to take the next step in your Cambia journey? This exclusive opportunity is designed specifically for our Contract Customer Service Professionals who have successfully completed training and received their certification. As you transition to a full-time role, you will gain access to our comprehensive Cambia benefits package and total rewards program - including health insurance, retirement benefits, paid time off, and much more. Ready to apply? See the full position details below. Who We Are Looking For Every day, Cambia's dedicated Customer Service Professionals (CSPs) serve as the face of our company-acting as listeners, problem-solvers, investigators, and advocates who bridge the gap between Cambia and those we serve by answering calls, providing guidance on benefits, claims and eligibility, and making health journeys easier for our members. Do you have a passion for serving others and learning new things? Do you thrive as a part of a collaborative, caring team? Then this role may be the perfect fit. What You Bring to Cambia Qualifications: High school diploma or equivalent 6 months of customer service call center experience; or 6 months of customer service experience in insurance, retail, banking, hospital, medical office or similar industry with extensive customer contact; or equivalent combination of education and experience. Proficient PC skills and an ability to navigate multiple applications while on calls. Ability to apply mathematical concepts and calculations. Skills and attributes: Excellent multitasking skills under pressure. Resilience, patience and a positive attitude in the face of challenges. Clear, concise and empathetic demeanor while responding to inquiries and requests. Proactive problem-solving skills and a knack for asking insightful questions to clarify callers' needs. Sound decision-making and flexibility in a fast-paced environment. Willing to learn and adapt to changes in products and regulations and integrate feedback to improve skills and capabilities. Equally comfortable collaborating with a team and working independently. Ability to handle sensitive and confidential information with discretion. Preferred: knowledge of medical terminology and coding. What You Will Do at Cambia Serve as your callers' guide and advocate, tackling tricky issues and answering questions about benefits, claims and eligibility. Roll up your sleeves and do the necessary research to find answers when you don't have them. Bring a positive and professional approach to providing every caller with accurate, compliant information. Tailor your communications to meet each caller's unique needs. Stay one step ahead by spotting and addressing potentially difficult issues before they arise. Prioritize caller satisfaction while representing Cambia's mission and values. Seek opportunities to collaborate and improve your skills through feedback and learning. Your Work Environment May be required to work overtime. May be required to work outside normal hours. Required to have high-speed internet connection. Private, distraction free work space. The starting hourly wage for this job is $19.75 - $23.00/hour, depending on candidate's geographic location and experience. About Cambia Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through. Why Join the Cambia Team? At Cambia, you can: Work alongside diverse teams building cutting-edge solutions to transform health care. Earn a competitive salary and enjoy generous benefits while doing work that changes lives. Grow your career with a company committed to helping you succeed. Give back to your community by participating in Cambia-supported outreach programs. Connect with colleagues who share similar interests and backgrounds through our employee resource groups. We believe a career at Cambia is more than just a paycheck - and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more. In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include: Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. Annual employer contribution to a health savings account. Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave). Award-winning wellness programs that reward you for participation. Employee Assistance Fund for those in need. Commute and parking benefits. Learn more about our benefits. We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb. We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required. If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.com. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.

Posted 2 days ago

Nordson Corporation logo
Nordson CorporationChattanooga, TN
Nordson Medical, a global leader in Interventional Solutions, Fluid Components, and Surgical Solutions, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Summary of the role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. Job Summary The Associate, Customer Service will assist customers with RFQs, general inquiries, and PO processing. The role will involve cross-site responsibilities, including but not limited to working with cross site teams to get timely solutions and ensure an understanding of customer demand where applicable. They will be single point of contact for a given subset of customers as well as the single point of contact for the internal teams where related to this subset of customers. Essential Job Duties and Responsibilities Dedicated, single point of contact between both Nordson Medical manufacturing facilities and a subset of customer accounts, both internally and externally Responsible for communicating all customer concerns and goals to the rest of the Contract Manufacturing departments Complete ownership of customer contact from PO entry to shipping communications Respond to customer requests, and inquiries within 1-2 business days Delegate technical issues to the appropriate individuals/functions. If the Customer Service Associate cannot answer a technical question, they are responsible for ensuring the customer is connected with the appropriate person to meet their needs Close collaboration with Operations, Quality and RAMs to ensure customers are supported effectively Known in the organization to be "the customer inside" and based on customer tier, respond to inquiries at the expected timeline to ensure accurate, timely communications Understand the key internal stakeholders at the Nordson Medical facilities and have the right training and tools to view all necessary information for timely responses Identify new component opportunities by understanding interventional technologies via collateral Understanding of when and where any particular part is connected to a Top Customer Account as the "end customer" and accommodates accordingly with response times, internal communications, etc. (Looping in Customer Experience Account Manager and SAM where necessary). Responsible for obtaining and understanding customer forecasting as applicable Performs other duties and responsibilities as assigned Education and Experience Requirements Bachelor's degree in a related field preferred 3+ years' industry related experience in lieu of education 1+ years' experience in customer service preferred Skills and Abilities Collaborative team member and strong communication (written, verbal) skills Strong Attention to Detail Working Conditions and Physical Demands Office Environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. #LI-LS1 Interested? If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV. About Nordson Medical At Nordson MEDICAL, you don't have to be a doctor to help save lives. We are the global expert in the design, development, and manufacturing of complex medical devices and component technologies. By joining our team today, you will help us bring innovative ideas to life. Nordson MEDICAL is a global team that works to create components for life-saving medical devices. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson MEDICAL. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.

Posted 30+ days ago

F logo
Freeway Insurance Services AmericaSanta Ana, CA

$60,000 - $150,000 / year

Pay Range: $60000 - $150000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $10 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems - at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year!. With over 800 retail store locations to choose from nationwide, we encourage you to take your career and income potential to new heights! We are proactively looking for bright, talented, and motivated individuals who are goal oriented and excited for career advancement. Come Grow With Us! What You Will Do: As a Customer Service Rep, you will be the liaison between the Company and the customer. You will be able to accept ownership for effectively solving customer issues, complaints, and inquiries - keeping customer satisfaction at the core of every decision and behavior. Manage large amounts of inbound calls in a timely manner Identifying customers' needs, clarify information, research every issue and providing solutions and/or alternative Engaging in active listening with callers, confirming or clarifying information and diffusing any customers, as needed Connects very quickly; builds and leverages client relationships. Ability to educate and advise the customer on which products best fit their needs The Perfect Match: Bilingual in English and Spanish preferred Sales or customer service experience High School Diploma or GED Ability to build relationships with sales customers Excellent follow-up and multi-tasking skills Ambitious professional motivated by opportunity for advancement Excellent written and verbal communication skills Insurance Sales Insurance Agent Hiring Immediately Freeway Auto Insurance WBU

Posted 3 weeks ago

Nordson logo
NordsonChattanooga, Tennessee
Nordson Medical , a global leader in Interventional Solutions, Fluid Components, and Surgical Solutions, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Summary of the role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. Job Summary The Associate, Customer Service will assist customers with RFQs, general inquiries, and PO processing. The role will involve cross-site responsibilities, including but not limited to working with cross site teams to get timely solutions and ensure an understanding of customer demand where applicable. They will be single point of contact for a given subset of customers as well as the single point of contact for the internal teams where related to this subset of customers. Essential Job Duties and Responsibilities Dedicated, single point of contact between both Nordson Medical manufacturing facilities and a subset of customer accounts, both internally and externally Responsible for communicating all customer concerns and goals to the rest of the Contract Manufacturing departments Complete ownership of customer contact from PO entry to shipping communications Respond to customer requests, and inquiries within 1-2 business days Delegate technical issues to the appropriate individuals/functions. If the Customer Service Associate cannot answer a technical question, they are responsible for ensuring the customer is connected with the appropriate person to meet their needs Close collaboration with Operations, Quality and RAMs to ensure customers are supported effectively Known in the organization to be “the customer inside” and based on customer tier, respond to inquiries at the expected timeline to ensure accurate, timely communications Understand the key internal stakeholders at the Nordson Medical facilities and have the right training and tools to view all necessary information for timely responses Identify new component opportunities by understanding interventional technologies via collateral Understanding of when and where any particular part is connected to a Top Customer Account as the “end customer” and accommodates accordingly with response times, internal communications, etc. (Looping in Customer Experience Account Manager and SAM where necessary). Responsible for obtaining and understanding customer forecasting as applicable Performs other duties and responsibilities as assigned Education and Experience Requirements Bachelor’s degree in a related field preferred 3+ years’ industry related experience in lieu of education 1+ years’ experience in customer service preferred Skills and Abilities Collaborative team member and strong communication (written, verbal) skills Strong Attention to Detail Working Conditions and Physical Demands Office Environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. #LI-LS1 Interested? If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV. About Nordson Medical At Nordson MEDICAL, you don't have to be a doctor to help save lives. We are the global expert in the design, development, and manufacturing of complex medical devices and component technologies. By joining our team today, you will help us bring innovative ideas to life. Nordson MEDICAL is a global team that works to create components for life-saving medical devices. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson MEDICAL. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.

Posted 30+ days ago

Mr. Handyman logo
Mr. HandymanKalamazoo, Michigan

$154+ / hour

Growing Home Improvement & Home Maintenance contractor looking to hire an experienced Customer Service Manager/Customer Concierge. This is an opportunity for an experienced team player to assume a role with growth potential at a company with a solid reputation in the Kalamazoo market. The ideal candidate will have worked in construction or property management and be familiar with construction concepts and terminology. Duties include, but are not limited to: - Day to day management of an office (phones, receiving, inventory mgt., office staff scheduling) - Responding to inbound customer inquiries via phone/email - Lead follow up, customer booking; scheduling of work - Appointment confirmation calls, customer satisfaction calls - Staff performance metrics - Service Technician schedule management and dispatch We run a 'high touch' customer focused business and require candidates to have concierge like skills that can leave the customer thrilled. This position requires: - Must be focused, fearless yet friendly on the phones . . .. Customers are the reason we exist. 100% customer satisfaction is always our goal - Due to substantial customer contact, a clear voice and excellent communication skills are a must - Strong desktop computing skills, including Microsoft Windows, Office, and Outlook are required. Must be able to quickly learn proprietary computer applications and become proficient in their use. - You must be punctual, well organized and comfortable in a dynamic environment. You must seamlessly juggle required daily activities with the interruption of inbound customer inquiries and Technician dispatch - Initiative, follow through, attention to detail and independent work skills are a must - Must be able to think ahead, anticipate problems and develop solutions - Above all, you must be customer focused. You are the voice of the company to most customers. - Prior sales and marketing experience is a plus Don't let the Handyman name fool you, we are a licensed contractor, do quality work in nice homes and need experienced, motivated and organized staff that can work directly with customers to successfully complete current projects and open doors to future projects. Prior construction industry experience (in any capacity) is not a 'must have' but is highly desired. This is a full time position, and pay is commensurate with experience. The position, and pay, will continue to grow with the company. We offer vacation pay after an appropriate time in position and we also offer 6 paid holidays/year after qualification period is met. For consideration, please apply immediately and include your resume with a cover letter explaining what makes you the best candidate for the Mr. Handyman team. Compensation: Starting at $154-$17/hour based upon experience For over 20 years, Mr. Handyman® franchisees have consistently hired reliable, customer focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future. Notice Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Posted 30+ days ago

Mr. Handyman logo
Mr. HandymanKalamazoo, Michigan

$16 - $22 / hour

Growing Home Improvement & Home Maintenance contractor looking to hire an experienced Customer Service Manager/Customer Concierge. This is an opportunity for an experienced team player to assume a role with growth potential at a company with a solid reputation in the Kalamazoo market. The ideal candidate will have worked in construction or property management and be familiar with construction concepts and terminology. Duties include, but are not limited to: - Day to day management of an office (phones, receiving, inventory mgt., office staff scheduling) - Responding to inbound customer inquiries via phone/email - Lead follow up, customer booking; scheduling of work - Appointment confirmation calls, customer satisfaction calls - Staff performance metrics - Service Technician schedule management and dispatch We run a 'high touch' customer focused business and require candidates to have concierge like skills that can leave the customer thrilled. This position requires: - Must be focused, fearless yet friendly on the phones . . .. Customers are the reason we exist. 100% customer satisfaction is always our goal - Due to substantial customer contact, a clear voice and excellent communication skills are a must - Strong desktop computing skills, including Microsoft Windows, Office, and Outlook are required. Must be able to quickly learn proprietary computer applications and become proficient in their use. - You must be punctual, well organized and comfortable in a dynamic environment. You must seamlessly juggle required daily activities with the interruption of inbound customer inquiries and Technician dispatch - Initiative, follow through, attention to detail and independent work skills are a must - Must be able to think ahead, anticipate problems and develop solutions - Above all, you must be customer focused. You are the voice of the company to most customers. - Prior sales and marketing experience is a plus Don't let the Handyman name fool you, we are a licensed contractor, do quality work in nice homes and need experienced, motivated and organized staff that can work directly with customers to successfully complete current projects and open doors to future projects. Prior construction industry experience (in any capacity) is not a 'must have' but is highly desired. This is a full time position, and pay is commensurate with experience. The position, and pay, will continue to grow with the company. We offer vacation pay after an appropriate time in position and we also offer 6 paid holidays/year after qualification period is met. For consideration, please apply immediately and include your resume with a cover letter explaining what makes you the best candidate for the Mr. Handyman team. Compensation: $16.00 - $22.00 per hour For over 20 years, Mr. Handyman® franchisees have consistently hired reliable, customer focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future. Notice Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Posted 30+ days ago

A logo
Army and Air Force Exchange ServiceCarlisle Barracks, PA
Job Description Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.

Posted 2 weeks ago

BrandSource logo
BrandSourceAshland, Kentucky

$12 - $14 / hour

Benefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #bssales Compensation: $12.00 - $14.00 per hour Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don’t work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service — to name just a few. Retail companies are also some of the most exciting brands in the country — and they’re driving the industry’s innovations in customer experience. Retail is the #1 private-sector employer in the country If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Posted 30+ days ago

BrandSource logo
BrandSourceMaysville, Kentucky

$12 - $14 / hour

Benefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist (Retail Customer Service Office Duties) Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #BSSALES #BSWAREHOUSE Compensation: $12.00 - $14.00 per hour Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don’t work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service — to name just a few. Retail companies are also some of the most exciting brands in the country — and they’re driving the industry’s innovations in customer experience. Retail is the #1 private-sector employer in the country If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Posted 30+ days ago

ROCKWOOL logo
ROCKWOOLParis, TX
Responsabilités et missions principales du poste : Management au quotidien de l'équipe des assistantes commerciales : o Organiser la permanence et la répartition de l'activité o Assurer que les commandes soient saisies dans les meilleurs délais o Communiquer toute information nécessaire au travail des équipes par la tenue régulière de réunions et la rédaction de comptes rendus o Suivre et évaluer la performance individuelle des AC Définir, en accord avec le Responsable Service Clients SOUTH, les axes d'évolution du service pour être en ligne avec le développement commercial de ROCKFON et les attentes des clients. Tenir à jour une 'bible' de procédures et former l'équipe, travailler à l'amélioration continue. Animer l'amélioration continue avec l'équipe : o Identification des dysfonctionnements o Proposition d'actions correctrices o Discussion avec les autres services concernés pour validation o Documenter et diffuser les processus, former les équipes · Veiller à la mise à jour des conditions tarifaires dans SAP et la diffusion auprès des équipes. Mettre à jour la master data des clients. Diffusion des plannings de permanence et de remplacements. Calcul mensuel des primes pour les AC concernées. Participer à des projets locaux et groupe. Suivi de la clôture mensuelle des commandes. Traitement, suivi et validation des litiges logistiques (notifications et validation des avoir). Traitement et suivi des commandes de la Suisse. Validation des factures fournisseur sur Baseware. Participation aux réunion de coordinations logistiques avec les usines : SELM & WIJ

Posted 1 week ago

Schlumberger logo
SchlumbergerKilleen, TX
FULL JOB DESCRIPTION : We are seeking a highly organized and motivated Customer Advocate / Customer Service Representative to join our team. This role is essential in providing excellent customer service and ensuring smooth office operations. The ideal candidate will be the first point of contact for clients and visitors, demonstrating professionalism and a welcoming demeanor. This position requires strong Customer Advocate / Customer Service administrative skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. This position is opened to any person seeking short-term, work at home, part-time or full-time job. The hours are flexible and no previous experience is required. Our paid market survey participants come from all backgrounds and markets including Customer Service Representative, Data entry clerk, administrative assistant, receptionist, sales assistant... As a Customer Advocate / Customer Service Representative , you will be at the forefront, ensuring a seamless customer experience. Independently managing all facets of customer interaction, you'll coordinate across functions to promptly address specific requests and needs. Your focus will be on providing transparent communication, preemptive solutions, and efficient order management, contributing to an overall frictionless experience for our customers. Report directly to the Supervisor, Customer Experience. Independently manage all customer requests, covering orders, discrepancies, product inquiries, returns, and any exceptions throughout the order cycle, including physical inventory delivery. Work collaboratively with all company channels (GSC, Pricing, SPA, A/R, Sales, and BUs) to ensure customer expectations are met, fostering a frictionless experience and building brand preference. Maintain and cultivate relationships with regional Panduit customers and sales teams through effective communication and interpersonal skills. Collaborate with Panduit sales to develop efficient methods for resolving external customer issues. Monitor customer satisfaction through survey results, implementing corrective action plans to address dissatisfaction. Propose and implement independent solutions for customer issues, coordinating with internal teams for timely resolution. -If you are seeking a versatile part time remote work from home work, this is a fantastic position for earning a good side earnings. - Compile, sort and verify the accuracy of customer issues & data before it is entered - Act as an assistant to the HR Manager - Maintain logs of activities and completed work - Typing/Data Entry of confidential client and financial data - Perform other administrative task as assigned - General work - Data entry - Receive calls, texts & emails on my behalf - Book appointments & Flight reservation REQUIREMENTS: - Ability to maintain confidentiality concerning financial information - Must display a high level of integrity and honesty - Must be organised and able to prfioritize tasks efficiently and follow through on commitments - Must be a highly motivated, self-starter who proposes solutions, rather than waiting for others to solve problems - Must be flexible, adaptable and actively intervene to create and energies positive change REQUIREMENT : Computer - laptop - tablet or smart phone is required to perform work Internet connection required. Any connection is fine as long as it is secure You should be okay working on your own from home without immediate in person supervision (who doesn't want that!) Read and follow written instructions Typing is essential - data entry of at least 25 words per minute What you'll be doing: Ability to give feedback on various company services, product testing and participation in online focus groups is needed Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. With increases tied to individual performance, you could be earning $24+ by 12 months - hard work and stellar performance won't go unnoticed. Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) PLUS 9 company paid holidays including your birthday! Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!

Posted 30+ days ago

A logo
Army and Air Force Exchange ServiceFort Leavenworth, KS
Job Description As a Customer Service expert, you are the face of what we stand for. You will help our customers feel the difference in their Exchange shopping experience by providing a frictionless experience while assisting customers with refund/exchanges, questions, and complaints. You'll help customers feel welcomed and become a multitasking superstar - starting conversations, making connections, and efficiently serving each customer will be your expertise. We offer flexible scheduling, comprehensive medical, dental, life insurance, paid time off, shift differential/holiday pay, and 401K plan to qualifying associates. You'll also have access to the base and its facilities and status as an employee of the Exchange. So, what can you expect as a Customer Experience Associate - Customer Service Expert at the Exchange? Greet every customer with eye contact and smile in your authentic way Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them Complete transactions accurately and efficiently while engaging customers in appropriate conversation Help customers by following the proper procedure for returning/exchanging merchandise with grace and ease, assuming best intentions and apologize for inconvenience We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you! Job Qualifications Able to learn and adapt to current technology needs Able to stay calm when customers are stressed or upset Able to think quickly on the spot to answer customer questions Additional Qualifications/Requirements: Willing to cross-train and work in other areas of the store, as needed Must possess a welcoming and helpful attitude toward customers and other team members Cash handling experience preferred Excellent communication skills Basic computer skills Retail experience preferred

Posted 5 days ago

BrandSource logo
BrandSourcePortsmouth, Ohio

$12 - $14 / hour

Benefits: Dental insurance Employee discounts Health insurance Vision insurance CUSTOMER RELATIONS SPECIALIST Office Support Customer Service Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #BSSALES Compensation: $12.00 - $14.00 per hour Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don’t work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service — to name just a few. Retail companies are also some of the most exciting brands in the country — and they’re driving the industry’s innovations in customer experience. Retail is the #1 private-sector employer in the country If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Posted 2 weeks ago

Encore Vet Group logo
Encore Vet GroupOregon, WI
We have an exciting opportunity at Country View Veterinary Service of Oregon ! We’re looking to add a full-time or part-time Customer Service Representative to our talented team! Why choose Country View Veterinary Service of Oregon? Where you bring the pets you love! Country View Veterinary Service of Oregon is a state-of-the-art, full service veterinary hospital that treats canine and feline patients. We put our patients first in all that we do and are proud to be a Cat Friendly Certified Practice, and AAHA Accredited as well. Our hospital is equipped with the most cutting-edge diagnostic, medical, and surgical equipment, so we can ensure to always provide our patients with the highest level of care. Our veterinary team understands the importance of the special bond each client shares with their pet, that’s why we are dedicated to making sure our patients and clients are as comfortable as possible from the moment they step through our doors. Country View Veterinary Service of Oregon might be the right place for you if: •You’re a compassionate Customer Service Representative, dedicated to providing each client with outstanding customer service in-person and over the phone. •You’re organized, detail oriented, and have superior communication skills. •You’re an expert multitasker, who is adept at prioritizing tasks, and works well in a high-volume atmosphere. •You’re technologically proficient, and confident in your ability to manage patient charts. •You want a supportive environment to learn and grow in your profession. •You’re looking to be a part of a thriving hospital, with a wonderful team culture. Not familiar with the area? Don’t worry! •Oregon, Wisconsin is a great town with a very welcoming community. It is known for its walking tours through the historic districts, as well as the many hiking, biking, and walking trails throughout the town. There are plenty of community events to partake in, restaurants to enjoy, along with retail shops, ice cream parlors, farmers markets, and much more. Oregon is an ideal place to call home, raise a family, and build a thriving career. We value health, well-being, and professional growth: •Our compensation package is competitive, and commensurate with experience. •We offer excellent total rewards benefits, inclusive of medical, dental, vision, and life insurance. •Encore Vet Group will provide up to a 5% match on 401K plans. •We happily provide a generous CE allowance, as well as time off to attend CE events. •We contribute a uniform allowance to all full-time and part-time team members. •We provide pet credits and discounts for personal pets of all part-time and full-time team members. •We offer opportunities for career advancement and celebrate every team member’s desire for professional development. •Providing PTO, floating holidays, and parental leave to our team members is paramount. If you think Country View Veterinary Service of Oregon might be the right fit for you, and you’re interested in exploring our partnership with Encore Vet Group , we’d love to hear from you! Encore Vet Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by law. Employment decisions are made based on merit, qualifications, and business needs. #LI-AC1

Posted 30+ days ago

Lending Solutions Incorporated logo
Lending Solutions IncorporatedKnoxville, TN

$17+ / hour

Customer Service- Financial Service Representative- Full-Tme Schedules- Evenings and Saturday or Sunday Required! Compensation: $17.00 an hour, plus (evening, weekend, holiday) Shift Differentials of +$2-$5 an hour! Bilingual (Spanish) Shift Differential of +$1.00/an hour for those that qualify. Hours: Our contact center is open 24 hours a day 7 days a week - more hours to serve our client's needs creates a variety of schedule options for our staff based on our business needs. DESCRIPTION In this exciting, fast-paced position, you will be responsible for providing remarkable customer service on behalf of Credit Unions/Banks nationwide by handling primarily inbound calls, as well as occasionally returning messages left by members/customers requesting a call back. Summary: Service banking transactions on behalf of a credit union or bank by accessing sensitive information and completing the transaction in the various computer platforms. You will be responsible for protecting the account by ID verifying every caller (fraud prevention) along with answering and resolving a lengthy list of banking inquiries (not all inclusive): view and reconcile account and loan related inquiries, online banking issues, transfer funds, reorder checks, use third party platforms to resolve various issues (unblock debit cards, submit loan payments), view and explain why funds are on hold, and provide loan and deposit rates. A Financial Service Representative answers back-to-back calls and typically handles 10-12 calls per hour. You will also provide Product and Service Education to members/customers, as it relates to our Clients and have the opportunity to learn additional skills by cross-training within or outside of your department based on performance and/or business need. Competencies: Language Skills: Ability to read, write, and comprehend complex instructions while clearly and professionally communicating in an accurate and timely manner. Mathematical Skills: Ability to accurately add, subtract, divide, and multiply to provide callers with accurate account data. Computer Skills: Type approximately 40 net words per minute and have the ability to troubleshoot basic computer issues. Physical Demands/Work Environment: While multi-tasking (reading, typing, and listening) the employee is regularly required to sit for an extended time, use a keyboard, and talk to callers via a hands-free headset. The noise level in the contact center is usually moderate, but at times there could be 100 employees on interactions. If working remotely, the noise level is minimal. Essential Job Functions/Qualifications Experience with general banking knowledge/terminology and banking platforms (mobile, online banking) preferred Proficient typing, listening, computer, and reading skills Exceptional attendance record - ability to work scheduled days/evenings, Saturday or Sunday and some Holidays Quickly and efficiently navigate through several computer programs simultaneously while accurately documenting interaction details Excellent problem-solving skills with the ability to multi-task Ability to communicate clearly and professionally while effectively handling and diffusing challenging situations based on reason for call and temperament of the caller Ability to manage and control emotions and stress while maintaining excellent customer service on all interactions Professional and upbeat attitude that thrives in a fast-paced environment Desire and ability to provide excellent customer service on every interaction Ability to meet the following metrics (not all inclusive): Monthly average talk time 7 minutes or less, Monthly average less than 12 minutes on chats, 98.5% or higher in-production status's, Monthly average wrap up time 40 seconds or less, and Monthly average Quality Review score 85% or higher Work From Home: Work-from-home eligibility is not guaranteed and will be based on performance and schedule adherence. Candidates must be prepared to work onsite as required. EDUCATION High school/GED or better (minimum) OUR BENEFITS INCLUDE: Paid Training Shift Differentials ($2-$5 an hour) for hours worked in the evenings, weekends and observed holidays Spanish Bilingual Differential + Incentives for Eligible Bilingual Interactions Work-From-Home opportunity upon meeting all performance and attendance requirements, policies, and RWA eligibility requirements Relaxed dress environment Generous Paid Time Off - rest and relaxation! Year-round employee appreciation events and online recognition award program - you are awesome! Free Coffee at all LSI facility locations Medical, Dental and Vision Insurance for Full and Part-time employees (+30 hrs/wk) Life and Disability Insurance Pet Insurance Paid Volunteer Time Off - give back to your community! Educational Assistance and Employee-Assistance-Program 401k/Profit Sharing with Safe Harbor Match Growth opportunities- 90% of leadership positions are filled from within! Apply ONLINE at www.myLSIcareers.com! Applicants, as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants, as well as employees are encouraged to contact the Human Resources Department to initiate the interactive process if a reasonable accommodation is needed to perform the essential job functions of the position. Accommodation Requests will be reviewed and approved or declined on a case-by-case basis.

Posted 30+ days ago

N logo

Customer Service

New Pig CorporationDuncansville, PA

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Job Description

CUSTOMER SERVICE SPECIALIST

At New Pig, we trust and believe in the power of committed, enthusiastic employees. We are currently searching for fun-loving employees with excellent verbal and written communication skills.

The Customer Service Specialists provide top-notch service by providing product, cost, and delivery information to our customers. Customer Service Specialists will also recommend products and services by discovering customers' stated and unstated needs.

These positions will be located in Duncansville and are eligible for shift differential pay.

There are TWO available work schedules to choose from:

5 days a week 11:30am- 8:00pm

  • OR-

4 days a week 9:30am- 8:00pm

Essential Duties & Responsibilities:

  • Answer incoming customer inquiries, including phone, e-mail and chat interactions
  • Process customer orders through computer systems
  • Grow sales by making order level offers
  • Provide basic product information to customers
  • Quote prices and delivery information to customers
  • Research and resolve order exceptions
  • Ensure that customer expectations are exceeded on every contact with New Pig
  • Adhere to New Pig's Safety, Environmental, and Quality standards

Required Skills & Qualifications:

  • High School diploma or equivalent
  • Previous customer service and sales experience highly preferred
  • Ability to communicate in an outgoing, poised, and persuasive manner
  • Exceptional customer service abilities
  • Keyboarding experience and familiarity with computer software systems
  • Ability to deliver quality work on a consistent basis
  • Ability to produce detailed work based on established standards, guidelines, and procedures
  • Ability to work in a fast-paced and repetitive work environment

Paychecks weekly.

Low cost BCBS insurance. Paid time off - vacation, sick, personal. Eligible 1st day of month following hire date.

401(k) retirement savings + profit sharing & bonus opportunities.

Fantastic company culture, strong leadership, advancement opportunities, continuous improvement atmosphere, discounts on New Pig products, onsite fitness center, and many other perks!

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