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Premier Rental Purchase logo
Premier Rental PurchaseSnellville, Georgia

$15 - $18 / hour

General Purpose: Responsible for proper control of rental (lease) accounts to ensure that payments are received on time. Responsible for the proper and timely delivery, relocation, service calls, and retrieval of merchandise. Has thorough knowledge of rental (lease) agreements, merchandise, and customer relations. Expeditiously handles non-renewed accounts. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management. Essential Duties: Responsible for assisting in the maintenance of company Standards of Operation. Maintain accounts on the assigned route to non-renewed percentages that are at or below the company’s weekly close / open standard. Company standard 8.9% overall credit Friday/Saturday with the standard of 13.9% credit on Thursday. Responsible for delivery, retrieval, relocation, and service calls on rented (lease) merchandise. Collects monies from delivery of merchandise and from collection home visits. Provides security of monies while in the field. Maintains rented or leased units by making minor repairs when necessary or if major repairs are needed make sure unit is returned to our service department for repair. When the unit is repaired return the product to the customer’s residence promptly. Reviews DAP to be sure each item, model, and serial numbers match the Rental (lease) Agreement and the product that is being delivered. Answers the phone by the third ring in a pleasant and professional manner. Returned merchandise, including all remotes, manuals, or other accessories, is returned to store stock. Carefully check rental (lease) returns and promptly refurbish to “like new” condition. Follows the Premier Rental-Purchase Pledge to serve our customers in a friendly and professional manner. Handles customer service issues in a professional and timely manner. Maintain the assigned vehicle in proper working condition and appearance. Maintains proper care and security of inventory during transport. Other Duties: Responsible for cleanliness of the back room and the assigned company vehicle. Responsible for helping receive new merchandise. Additional duties, as time permits include: Take customer order forms for the customers Verify customer order forms Assist in store cleaning Assists the Store Manager and immediate supervisor in obtaining daily, weekly, and monthly goals. Requirements: High school diploma, GED, or equivalent work experience. Must have a valid driver’s license and maintain driving record in compliance with company standards. Must be able to lift and carry loads up to seventy-five (75) pounds Compensation: $15.00 - $18.00 per hour Premier Rental-Purchase is a Rent-To-Own franchise that goes above and beyond to provide our customers with the services and benefits necessary to excel in today’s world. We offer a program with unique features focused on improving our customers’ lifestyles while adhering to their budget. Our team members make this possible and their respect for our customers is pivotal in developing great customer relationships. At the same time, Premier is focused on providing its franchisees and their team with the guidance and support services they need to increase unit-level revenues and profits and maintain high-level operational standards. At the foundation of Premier’s excellent performance are our core values: Respect, Listen, and Respond Compassion with Accountability Integrity Above All Together We Succeed As an organization, we strive to conduct our business activities with these core values at the heart of every decision and interaction. Premier Rental-Purchase continues to deliver an unparalleled experience for both the consumer and employees, setting a precedent that remains unmet by competitors in the rent-to-own industry. I acknowledge that each independent Premier Rental Purchase franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Premier Rental Purchase Inc. (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Premier Rental Purchase Inc. is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Posted 1 week ago

Barron Sports logo
Barron SportsBallwin, Missouri

$15 - $19 / hour

Benefits: 401(k) 401(k) matching Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development COMPANY AND CULTURAL DESCRIPTION: At the Barron Sports Complex, we’re all about giving kids aged 4 months and up, the chance to shine in the water. Located in the heart of Ballwin, MO, we’re proud to offer top-tier swim lessons that blend expert stroke development with essential water safety skills—because every family deserves the best! Picture yourself in a role where you can brighten someone’s day, connect with families, and make a real impact in your community. At Barron Swim School, you’ll join a lively, fast-paced team that feels like family—full of supportive coworkers and a shared passion for helping kids “Build Skills For Life.” Ready to be the friendly face that welcomes our families? Let’s make it happen! JOB DESCRIPTION: As a Barron Swim School Customer Service Staff member, you’ll be the heartbeat of our front desk, delivering top-notch hospitality to every family we serve. From guiding tours and managing enrollments to handling payments and gift shop sales, you’ll keep things running smoothly while being a trusted point of contact. Our staff embodies our commitment to spotless facilities and the friendliest service around—because first impressions matter! JOB RESPONSIBILITIES: Keep safety first, creating a welcoming and secure environment for all families Greet everyone with a smile, warm energy, and a welcoming personality—making every interaction a positive one Follow our streamlined procedures to manage check-ins, class inquiries, payments, and family needs with ease Navigate tools like Google Suite, Microsoft Office, and our class management database like a pro Pitch in to keep customer areas sparkling clean and sanitized between professional cleanings Lean on mentors and leaders for guidance while growing your skills Be a team player who keeps a positive spirit flowing with colleagues Show up reliably for your schedule, offering families the consistency they count on Live the Barron Mission—bringing joy and support to our community every day PHYSICAL REQUIREMENTS: Stand or sit for extended periods with ease Tackle daily cleaning duties comfortably Thrive around pool areas and cleaning chemicals BENEFITS: Jump in with confidence thanks to our paid 6-week training program Enjoy scheduling flexibility designed to work with your lifestyle, whatever your goals or commitments Competitive hourly pay with opportunities for raises based on performance Snag sweet deals in our gift shops at Barron Gymnastics and Barron Swim School Grow with us—opportunities for advancement within the company as you build your career Make a real, lasting difference in the lives of kids and families—priceless! Ready to jump in? Apply today and become the friendly face families love at Barron Swim School! Barron is committed to providing an inclusive work environment and making hiring and advancement decisions based on qualifications, not protected characteristics. Compensation: $15.00 - $19.00 per hour Would you like a fun job working with kids and making a difference in our community? Would you like to work in a family atmosphere with supportive co-workers? Barron Swim School provides an active, fast-paced, and friendly environment. Our training program will make you a high-quality teacher. Choose a job that helps kids to “Build Skills For Life” and save lives! OUR MISSION • To Motivate And Fascinate Children In Fitness And Learning• To Give Each Child A Chance To Be Noticed• To Enrich Self-Worth And Self-Esteem• To Create A Safe And Positive Environment “Building Skills For Life” YEAR-ROUND EMPLOYMENT AND HOURS Year-round employmentMinimum of two shifts per weekNo teaching experience necessary, we provide training Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.

Posted 4 days ago

Nothing Bundt Cakes logo
Nothing Bundt CakesKaty, Texas

$12 - $15 / hour

Benefits: Bonus based on performance Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Be sure you are applying to work at this location: Nothing Bundt Cakes - Katy, 2717 Commercial Center Blvd, STE E160, Katy, TX 77494 At Nothing Bundt Cakes , customer services representatives work with our guests to create Joy! Customer Service Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community.Job Type: Part time, Full timePay: $12.00 - $14.50 per hour Job Perks!! BonusesFlexible work scheduleJoyful work environmentCake discounts. Yummm! Meals during busy timesClosed 8 Major holidays during the yearEarly close on several other holidays Schedule: Day shiftMonday to FridayWeekend availability But it gets even better: Enjoy your evenings: We close earlier than most food service jobs.You get paid while being trained on site to provide excellent guest service.You get paid while being trained on site to become expert crafter.We’re keeping it casual. T-shirts and sneakers are where it’s at!We encourage students to join us, you need to be 18 years.It smells great in here, all the time, and you will too!This job is fun. It’s literally a piece of cake!This is a great place to make new friends!Those willing to stretch will grow their career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Compensation: $12.00 - $14.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes ® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes ® . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Posted today

1st Source Bank logo
1st Source BankSouth Bend, IN
POSITION SUMMARY To provide quality service to clients via telephone, responding to both internal and external customers, and assist in customer needs and problem resolution. Center hours are Monday through Friday 8 a.m. to 8 p.m. and on Saturdays 9 a.m. to 1 p.m. Must be available to work a flexible schedule. ESSENTIAL REQUIREMENTS Accurately responds to both external and internal customer inquiries ensuring that all needs are met and handled appropriately during their initial contact. Assist Customer Service Center Management team to evaluate the current approach to resolving client online banking, text banking, and VRU accessibility issues. Make recommendations, based on IT training and experience, on improving current solutions and/or developing a program that will provide a consistent application of troubleshooting of technology issues. Responsible for servicing existing and potential customers via telephone inquiries. Ability to listen carefully, probe for additional details, and ask targeted questions to gather information. Exceeds customer expectations through the superior, consistent delivery of products and services with the objective of enhancing customer loyalty and expanding customer relationships. Learns and maintains a vast amount of knowledge pertaining to products, procedures, and policies. Uses knowledge to make effective recommendations to customers to resolve initial and additional needs. Provides efficient and responsive customer service to customers by maintaining an acceptable level of productivity as measured through established metrics, which includes (but are not limited to) schedule adherence, availability, and attendance. Effectively works individually and in a team environment. Develops customer rapport and discovers customer needs. Regular and predictable attendance is an essential requirement of the position. Completes compliance training as required. Understands all laws and regulations that apply to the position and complies with the requirements. Uses various computer systems for information gathering and/or troubleshooting as needed. Performs all other duties as assigned. EXPERIENCE/SKILLS One (1) or more years of previous banking experience preferred. Ability to work in a team atmosphere. Excellent communication skills, within an environment of heavy phone-based interaction. Strong problem-solving skills. Strong organizational and time management skills to perform multiple tasks within a limited time frame. Ability to treat people with respect under all circumstances, instills trust in others, and upholds the values of the organization. Bilingual speaking (English/Spanish) preferred. Computer skills (Word and Excel); ability to navigate through various software and systems. EDUCATION High School Diploma/GED required. TRAVEL REQUIREMENTS Minimal or occasional travel for meetings, projects or training as needed. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT MS Office PC, fax, phone and standard office equipment.

Posted 30+ days ago

University Of Southern California logo
University Of Southern CaliforniaLos Angeles, CA

$19 - $20 / hour

Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate. USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion. USC Housing, a division of USC Auxiliary Services, hosts more than 9,000 students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students' wellbeing is the reason that we are here and we share the same vision and excellence that they do. We are seeking a Customer Services Representative to join our rapidly growing team. The Opportunity: The Customer Services Representative will be the first point of contact for our students, faculty, staff, parents, and guests. As a member of the Housing team, you will take pride in providing the best customer service and maintaining the University's high standards for excellence. Our team keeps the work environment positive and friendly, so that we can always greet our guests with a smile. If you enjoy interacting with and helping guests, join us today! The Accountabilities: Provides customer service to students, faculty, staff and extremal customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer lo other staff members. Maintains friendly, helpful demeanor. Provides information regarding policies and procedures, terms and programs relating to service area for students, parents, faculty, administrators, staff, and outside customers. Identifies and prioritizes problems and issues related to service area. Performs research, offers solutions, options and strategies. Refers to appropriate person or department as needed, and/or arranges for service. Gathers data as necessary for related offices such as Financial Aid, Admissions, Student Conduct and student issues using the University Information Systems. Tracks problem status until resolution is achieved. Maintains close contact with customer to give updates on progress toward resolution of issue or service request. Uses information systems to input date, maintains databases, performs research for projects or issues, generates reports, etc. Studies and maintains currency with all applicable policies and procedures, contracts and related legal issues. Interprets terms and conditions of contracts, authorizes change/exceptions to contract terms, generates contracts for forms for distribution. Processes applications, releases, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork. Maintains quality/quantity standards. Verifies contracts or forms for completeness and accuracy of information. Updates and maintains all necessary records and/or logs. Represents department to students, parents, faculty, administrators, staff and other outside customers. May act as representative for department at internal committee meetings such as Customer Service Planning Group. Makes formal presentations as assigned. Trains schedules, assigns and prioritizes workloads. Interprets operating policies and procedures. Ensures timely completion of department's work. May lead student workers. Notifies appropriate personnel in the event of an emergency. Maintains complete and accurate records of all student-or staff-related safety incidents. Provides services including processing and delivery of mail and packages, e.g. UPS, Federal Express, Airborne, and U.S. Post Office. Receives key deposits and issues keys and/or maintains and balances a cash drawer on a daily basis. Assists in set up and scheduling of special events/promotions and equipment rental. Responsible for 24-hour pager coverage during holidays and weekends. Composes memos and letters based on knowledge of departmental and University policies and procedures. Compiles statistical reports and studies as requested. Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time. The Qualifiers: Minimum Education:High School Diploma. Combined education/experience as substitute for minimum experience. Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience. Minimum Field of Expertise: Customer Service. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability. What We Prefer: Pre ferred Education: Bachelor's Degree. Preferred Experience: 2 years. Preferred Field of Expertise: Student counseling, customer service. The Trojan Family Rewards: We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including. For more information, please visit benefits.usc.edu. This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans! As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members. USC has great minds that transform the world with their talents and research. Will you be one? Join us! FIGHT ON! The hourly rate range for this position is $18.86 - $20.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience. Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience. Minimum Field of Expertise: Customer Service. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability. USC is a smoke-free environment USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law. Read USC's Clery Act Annual Security Report Affirmative Action and Equal Opportunity Plan Pay Transparency Non-Discrimination USC is an E-Verify Employer Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$116248.htmld

Posted 30+ days ago

M logo
Metropolitan Transportation AuthorityNew York, NY

$49,208 - $74,221 / year

Position at MABSTOA Job Information Transit Customer Service Specialist I & II, Full-time (Customer Service Representative) First date of Posting: 01/9/2026 Last date of Filing: 01/14/2026 Authority: TA/OA Department: Customer Division/Unit: Customer Services/Customer Contact Center Location: 2 Broadway Reports to: Associate Transit Customer Service Specialist/Staff Analyst Hours of Work: Shift Hours; varied, including nights, weekends, and holidays. Salary: TA: Transit Customer Service Specialist I (TA): $49,208 - $64,214 Transit Customer Service Specialist II (TA): $60,461 - $74,221 (New Hire Rate: $52,571) OA: Transit Customer Service Specialist I (OA): $50,381 - $65,744 (New Hire Rate: $43,808) Transit Customer Service Specialist II (OA): $60,461 - $74,221 (New Hire Rate: $52,571) Responsibilities Under supervision, this position responds to customer calls in the New York City Transit Subways and Buses 511 Customer Contact Center which handles more than 1 million calls annually via 511. The incumbent must have the aptitude to learn and master multiple inter-agency systems and applications such as: Automated Travel Information System to provide customers with travel itineraries by subway, bus, and rail throughout the region; eFIX to assist customers in filing reduced fare and MetroCard claims; Cassie: Salesforce CRM: Cloud-based Customer Relationship Management (CRM) platform to assist customers who call with safety issues, commendations and complaints. In addition, you will be required to work between the OMNY and the 511 operations. The Customer Service Representative must enter this data into the CRM system for investigation and respond to customer inquiries. The Genesys Cloud: Web-based system allows Contact Center agents to perform inbound and outbound customer interactions by phone and chat, utilizing reference materials, or the smartbot. The incumbent will also use Interactive Voice Response (IVR) systems and collaborate with Lost & Found using the Chargerback tool to assist with setting appointments for found items. Education and Experience A Bachelors degree from an accredited college; or An Associates degree from an accredited college and one (1) year of satisfactory, full-time experience in a customer service or public information capacity; or A four-year high school diploma or its educational equivalent and two (2) years of satisfactory, full-time experience as described in "2" above; or Education and/or experience equivalent to "1", "2" or "3" above. Desired Skills Knowledge of MTA subway and bus systems; excellent communications skills; customer service and sensitivity skills; keyboard proficiency - 40 words per minute; proficient in Microsoft Office Suite; proven call handling skills working in a fast-paced call center environment. Other Information Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission"). Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Posted 2 days ago

1st Source Bank logo
1st Source BankSouth Bend, IN
POSITION SUMMARY To provide quality service to clients via telephone, responding to both internal and external customers, and assist in customer needs and problem resolution. Center hours are Monday through Friday 8 a.m. to 8 p.m. and on Saturdays 9 a.m. to 1 p.m. Must be available to work a flexible schedule. ESSENTIAL REQUIREMENTS Accurately responds to both external and internal customer inquiries ensuring that all needs are met and handled appropriately during their initial contact. Assist Customer Service Center Management team to evaluate the current approach to resolving client online banking, text banking, and VRU accessibility issues. Make recommendations, based on IT training and experience, on improving current solutions and/or developing a program that will provide a consistent application of troubleshooting of technology issues. Responsible for servicing existing and potential customers via telephone inquiries. Ability to listen carefully, probe for additional details, and ask targeted questions to gather information. Exceeds customer expectations through the superior, consistent delivery of products and services with the objective of enhancing customer loyalty and expanding customer relationships. Learns and maintains a vast amount of knowledge pertaining to products, procedures, and policies. Uses knowledge to make effective recommendations to customers to resolve initial and additional needs. Provides efficient and responsive customer service to customers by maintaining an acceptable level of productivity as measured through established metrics, which includes (but are not limited to) schedule adherence, availability, and attendance. Effectively works individually and in a team environment. Develops customer rapport and discovers customer needs. Regular and predictable attendance is an essential requirement of the position. Completes compliance training as required. Understands all laws and regulations that apply to the position and complies with the requirements. Uses various computer systems for information gathering and/or troubleshooting as needed. Performs all other duties as assigned. EXPERIENCE/SKILLS One (1) or more years of previous banking experience preferred. Ability to work in a team atmosphere. Excellent communication skills, within an environment of heavy phone-based interaction. Strong problem-solving skills. Strong organizational and time management skills to perform multiple tasks within a limited time frame. Ability to treat people with respect under all circumstances, instills trust in others, and upholds the values of the organization. Bilingual speaking (English/Spanish) preferred. Computer skills (Word and Excel); ability to navigate through various software and systems. EDUCATION High School Diploma/GED required. TRAVEL REQUIREMENTS Minimal or occasional travel for meetings, projects or training as needed. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT MS Office PC, fax, phone and standard office equipment.

Posted 2 weeks ago

Nordson Corporation logo
Nordson CorporationSalem, NH
Nordson Medical, a global leader in Interventional Solutions, Fluid Components, and Surgical Solutions, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Summary of the role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. Job Summary The Associate, Customer Service will assist customers with request for quotes (RFQs), general inquiries, and purchase order (PO) processing. The role will involve cross-site responsibilities, including but not limited to working with cross site teams to get timely solutions and ensure an understanding of customer demand where applicable. They will be single point of contact for a given subset of customers as well as the single point of contact for the internal teams where related to this subset of customers. Essential Job Duties and Responsibilities Dedicated, single point of contact between both Nordson Medical manufacturing facilities and a subset of customer accounts, both internally and externally Responsible for communicating all customer concerns and goals to the rest of the Contract Manufacturing departments Complete ownership of customer contact from PO entry to shipping communications Respond to customer requests, and inquiries within 1-2 business days Delegate technical issues to the appropriate individuals/functions. If the Customer Service Associate cannot answer a technical question, they are responsible for ensuring the customer is connected with the appropriate person to meet their needs Close collaboration with Operations, Quality and regional account managers (RAMs) to ensure customers are supported effectively Known in the organization to be "the customer inside" and based on customer tier, respond to inquiries at the expected timeline to ensure accurate, timely communications Understand the key internal stakeholders at the Nordson Medical facilities and have the right training and tools to view all necessary information for timely responses Identify new component opportunities by understanding interventional technologies via collateral Understanding of when and where any particular part is connected to a Top Customer Account as the "end customer" and accommodates accordingly with response times, internal communications, etc. (Looping in Customer Experience Account Manager and Strategic Account Manager (SAM) where necessary. Responsible for obtaining and understanding customer forecasting as applicable Performs other duties and responsibilities as assigned Education and Experience Requirements Bachelor's degree in a related field preferred 3+ years' industry related experience in lieu of education 1+ years' experience in customer service preferred Skills and Abilities Collaborative team member and strong communication (written, verbal) skills Strong Attention to Detail Working Conditions and Physical Demands Office Environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. #LI-LS1 Interested? If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV. About Nordson Medical At Nordson MEDICAL, you don't have to be a doctor to help save lives. We are the global expert in the design, development, and manufacturing of complex medical devices and component technologies. By joining our team today, you will help us bring innovative ideas to life. Nordson MEDICAL is a global team that works to create components for life-saving medical devices. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson MEDICAL. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.

Posted 3 days ago

F logo
Freeway Insurance Services AmericaLong Beach, CA

$60,000 - $150,000 / year

Pay Range: $60000 - $150000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $10 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems - at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year!. With over 800 retail store locations to choose from nationwide, we encourage you to take your career and income potential to new heights! We are proactively looking for bright, talented, and motivated individuals who are goal oriented and excited for career advancement. Come Grow With Us! What You Will Do: As a Customer Service Rep, you will be the liaison between the Company and the customer. You will be able to accept ownership for effectively solving customer issues, complaints, and inquiries - keeping customer satisfaction at the core of every decision and behavior. Manage large amounts of inbound calls in a timely manner Identifying customers' needs, clarify information, research every issue and providing solutions and/or alternative Engaging in active listening with callers, confirming or clarifying information and diffusing any customers, as needed Connects very quickly; builds and leverages client relationships. Ability to educate and advise the customer on which products best fit their needs The Perfect Match: Bilingual in English and Spanish preferred Sales or customer service experience High School Diploma or GED Ability to build relationships with sales customers Excellent follow-up and multi-tasking skills Ambitious professional motivated by opportunity for advancement Excellent written and verbal communication skills As permitted by applicable law and from time-to-time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment. Employees with questions about Confie's use of these computer systems should contact Human Resources at employeerelations@confie.com Insurance Sales Insurance Agent Hiring Immediately Freeway Auto Insurance WBU

Posted 3 weeks ago

Mr. Handyman logo
Mr. HandymanKalamazoo, Michigan

$16 - $22 / hour

Growing Home Improvement & Home Maintenance contractor looking to hire an experienced Customer Service Manager/Customer Concierge. This is an opportunity for an experienced team player to assume a role with growth potential at a company with a solid reputation in the Kalamazoo market. The ideal candidate will have worked in construction or property management and be familiar with construction concepts and terminology. Duties include, but are not limited to: - Day to day management of an office (phones, receiving, inventory mgt., office staff scheduling) - Responding to inbound customer inquiries via phone/email - Lead follow up, customer booking; scheduling of work - Appointment confirmation calls, customer satisfaction calls - Staff performance metrics - Service Technician schedule management and dispatch We run a 'high touch' customer focused business and require candidates to have concierge like skills that can leave the customer thrilled. This position requires: - Must be focused, fearless yet friendly on the phones . . .. Customers are the reason we exist. 100% customer satisfaction is always our goal - Due to substantial customer contact, a clear voice and excellent communication skills are a must - Strong desktop computing skills, including Microsoft Windows, Office, and Outlook are required. Must be able to quickly learn proprietary computer applications and become proficient in their use. - You must be punctual, well organized and comfortable in a dynamic environment. You must seamlessly juggle required daily activities with the interruption of inbound customer inquiries and Technician dispatch - Initiative, follow through, attention to detail and independent work skills are a must - Must be able to think ahead, anticipate problems and develop solutions - Above all, you must be customer focused. You are the voice of the company to most customers. - Prior sales and marketing experience is a plus Don't let the Handyman name fool you, we are a licensed contractor, do quality work in nice homes and need experienced, motivated and organized staff that can work directly with customers to successfully complete current projects and open doors to future projects. Prior construction industry experience (in any capacity) is not a 'must have' but is highly desired. This is a full time position, and pay is commensurate with experience. The position, and pay, will continue to grow with the company. We offer vacation pay after an appropriate time in position and we also offer 6 paid holidays/year after qualification period is met. For consideration, please apply immediately and include your resume with a cover letter explaining what makes you the best candidate for the Mr. Handyman team. Compensation: $16.00 - $22.00 per hour For over 20 years, Mr. Handyman® franchisees have consistently hired reliable, customer focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future. Notice Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Posted 30+ days ago

Mr. Handyman logo
Mr. HandymanKalamazoo, Michigan

$154+ / hour

Growing Home Improvement & Home Maintenance contractor looking to hire an experienced Customer Service Manager/Customer Concierge. This is an opportunity for an experienced team player to assume a role with growth potential at a company with a solid reputation in the Kalamazoo market. The ideal candidate will have worked in construction or property management and be familiar with construction concepts and terminology. Duties include, but are not limited to: - Day to day management of an office (phones, receiving, inventory mgt., office staff scheduling) - Responding to inbound customer inquiries via phone/email - Lead follow up, customer booking; scheduling of work - Appointment confirmation calls, customer satisfaction calls - Staff performance metrics - Service Technician schedule management and dispatch We run a 'high touch' customer focused business and require candidates to have concierge like skills that can leave the customer thrilled. This position requires: - Must be focused, fearless yet friendly on the phones . . .. Customers are the reason we exist. 100% customer satisfaction is always our goal - Due to substantial customer contact, a clear voice and excellent communication skills are a must - Strong desktop computing skills, including Microsoft Windows, Office, and Outlook are required. Must be able to quickly learn proprietary computer applications and become proficient in their use. - You must be punctual, well organized and comfortable in a dynamic environment. You must seamlessly juggle required daily activities with the interruption of inbound customer inquiries and Technician dispatch - Initiative, follow through, attention to detail and independent work skills are a must - Must be able to think ahead, anticipate problems and develop solutions - Above all, you must be customer focused. You are the voice of the company to most customers. - Prior sales and marketing experience is a plus Don't let the Handyman name fool you, we are a licensed contractor, do quality work in nice homes and need experienced, motivated and organized staff that can work directly with customers to successfully complete current projects and open doors to future projects. Prior construction industry experience (in any capacity) is not a 'must have' but is highly desired. This is a full time position, and pay is commensurate with experience. The position, and pay, will continue to grow with the company. We offer vacation pay after an appropriate time in position and we also offer 6 paid holidays/year after qualification period is met. For consideration, please apply immediately and include your resume with a cover letter explaining what makes you the best candidate for the Mr. Handyman team. Compensation: Starting at $154-$17/hour based upon experience For over 20 years, Mr. Handyman® franchisees have consistently hired reliable, customer focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future. Notice Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Posted 3 weeks ago

Illinois Tool Works logo
Illinois Tool WorksAppleton, WI
Job Description: Miller Electric is about building things that matter. As part of the Inside Sales Solutions team, you become an important part of how people build, repair and create to make this a better, brighter world. This role will provide a challenging and rewarding work environment where you will create a positive experience for our customers through problem solving and fulfilling their needs. This position will be a part of our machine sales team and will also support the inside sales support initiative. If you have a positive and enthusiastic attitude, as well as a passion for delivering a best-in-class customer experience, then this might be the job for you! The location for this position is Appleton, WI. How you will Make an Impact: Facilitate the needs of our distributors, field sales team, warehouses, and divisions including but not limited to order entry, expediting, quotes, and returns Recommend the proper welding process and products over the phone or through email with distributors and end user customers. Should possess or be willing and able to learn welding processes, welding equipment or having an electro mechanical background Inside sales support, which includes processing sales-related requests from the ITW Sales team and working with distributors on quoting, building packages, pricing, and lead times Manage 20+ inbound calls per day assisting distributors and the Miller sales team with product and/or account assistance Responsible for data entry, including but not limited to, order entry and account management Review and respond to time sensitive emails Timely back-order review with communication regarding updates to distributors and the sales team Work well within the customer support team to identify improvement, projects, scheduling rotation, vacations, and share information learned from internal divisions and customers Will be expected to perform additional duties as needed Minimum Qualifications: Demonstrate a desire to continue to grow professionally through experiences, exposure, and focused training and/or schooling Must have a positive and enthusiastic attitude, while being self-motivated, with a desire to help the customer CRM knowledge is preferred. Demonstrated ability to learn new software systems Proficiency with the Microsoft Office and Email systems such as Outlook, with a high level of comfort in moving between multiple information systems Ability to make sound customer-oriented decisions in a fast-paced environment with the ability to multi-task Excellent verbal and written communication skills, with the ability to compose professional emails Ability to build and maintain strong relationships with internal and external customers Preferred Qualifications: Minimum of two years working in an inside sales or account management environment Product knowledge and basic understanding of welding features Company Description Comprised of a market-leading portfolio of best-in-class brands, the businesses of ITW Welding work together to provide premium performance delivered through a breadth of solutions encompassing welding, cutting, consumables, and accessories. ITW Welding North America represents Miller Electric Welding Equipment, Safety & Accessories, Hobart Filler Metals, and Bernard / Tregaskiss MIG Guns. Miller Electric Mfg. LLC, is headquartered in Appleton, Wisconsin, and wholly owned by Illinois Tool Works (NYSE: ITW). The company maintains its industry leadership by setting the standard for reliability, quality and responsiveness. Our tagline, "The Power of Blue," is inspired by the blue color of Miller equipment. The company began with an innovation that responded to customer needs, growing from a one-man operation in 1929, to the world's largest manufacturer of arc welding products. Miller keeps the tradition alive by focusing on its top priority: people. Additional Information ITW Welding is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status, age, or any other characteristic protected by law. Why ITW Welding? Here's what we offer to help you build the future you want: Generous Retirement Benefits- 401(k) match PLUS an additional retirement contribution to help you plan for the future. Paid Time Off- 11 paid holidays, 5 sick days, and vacation time to take time for what matters. Company-Paid Insurance- Life, AD&D, Short-Term & Long-Term Disability insurance to give you peace of mind. Family-Friendly Benefits- 4 weeks of paid parental leave and adoption reimbursement to support your family journey. Education Assistance - tuition reimbursement because we believe in investing in your personal and professional development. At ITW Welding, we're not just a place to work - we're a community that empowers you to grow and make a real impact. Join us and build a career that makes a difference! ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

Posted 30+ days ago

M logo
Miller International Inc.Denver, CO

$18 - $20 / hour

Miller International, Inc. , apparel designer and distributor of Cinch® and Cruel® , is searching for our next Customer Service Representative I. Our Customer Service Representative I play a fundamental role as a company liaison with our customers and account managers. The primary responsibility of this position is to provide excellent service to our customers and account managers, respond efficiently to customer and account manager inquiries, and maintain high customer and account manager satisfaction. The candidate for this role must be professional, friendly, detail-oriented, patient, empathetic, an advocate for our customers and account managers when necessary, gather customer feedback, and be skilled in conflict and resolution management. In short, the person who fills this position needs to have a commitment to continuous excellence and passion for the work they do. Our employees have the opportunity to work in a fun, casual, laid-back atmosphere. If you have customer service experience, this is your opportunity to be a part of something great! We want to hear from you if you possess the following skills and qualifications and are ready to join our team of positive, enthusiastic, and dedicated team members. This exciting opportunity is not a remote position but is at our North Denver, Colorado, corporate office. Salary Range - $18.27 - $19.50 ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. · Build sustainable relationships and trust with customers, account managers, and team members through open and interactive communication and 5-star customer service. · Maintain a positive work atmosphere by acting and communicating professionally, enabling one to get along with customers, clients, co-workers, and management. · Support assigned low-volume account managers through familiarity with processes and sales reports available in the order management system · Have a solid understanding of products offered by the company and a strong understanding of which products solve each customer challenge. · Maintain current knowledge of department standards, systems, and processes. · Communicate with customers via phone and email to answer questions regarding order status, shipping, and product information. · Direct, coordinate, and process purchase orders from order capture to customer delivery. Includes coordinating with the warehouse team to track orders and ensure prompt shipment of goods · Verify the accuracy of all purchase orders for terms and pricing, delivery information, and customer compliance. · Handle customer complaints via phone, email, or social media and provide appropriate solutions and alternatives as needed. · Meet department efficiency metrics, personal and team goals, and call handling quotas. · Identify interdepartmental dependencies and comply with calendar dates. · Work with customer service manager to ensure proper customer service is delivered. · Perform any other tasks the Customer Service Manager or Account Manager needs. To be successful in this position, you must: · Be self-motivated and have the ability to work with minimum supervision. · Have a positive attitude and have the ability to work effectively with employees from multiple departments, customers, and account managers · Be able to express ideas and thoughts verbally; Express ideas and thoughts in written form; Exhibit good listening and comprehension; Select and use appropriate communication methods. · Have the ability to adapt. Adapt to change in the work environment; manage competing demands; Accept criticism and feedback; change approach or method to best fit the situation; open to new ideas and responsibilities. · Be Innovative. Display original thinking and creativity; meet challenges with resourcefulness; generate suggestions for improving work; develop innovative approaches and ideas; consider cost and expediency when developing ideas. · Have the ability to solve practical problems and deal with various concrete variables in situations where only limited standardization exists. · Have the ability to interpret various instructions furnished in written, oral, diagram, or schedule form. · Have outstanding follow-up skills. · Have strong planning, organization, and time management skills and have a high standard for attention to detail. Have the ability to prioritize and plan work activities, plan for additional resources, integrate changes smoothly, set goals and objectives, and work in an organized manner. · Be driven to achieve results and function within a team environment · Be comfortable working with computers and web-based applications. · Be Punctual Requirements 1-2 years experience in customer service support or equivalent combinations of education and experience. Ability to read and interpret documents such as processes, operating instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees of the organizations. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Solid analytical skills and exposure to standard costing and related accounting concepts. Thorough knowledge of Microsoft Office products Benefits Interested yet? Miller International offers spectacular benefits to ensure its employees are happy and healthy. The company firmly believes in the importance of maintaining a proper work-life balance. If this sounds like a position you genuinely want to fill, send us your resume and cover letter telling us about your experience in Customer Service and why you would like to work with us. BENEFITS AND WELL-BEING - Medical (Two plan options to choose from for employees and their families) - Dental (Two plan options to choose from for employees and their families) - Vision - Supplemental Health Benefits - Accident Coverage, Critical Illness Coverage, Identity Theft Protection, Legal Insurance, and Pet Insurance - Flexible Spending/Health Savings Accounts - Basic Life & AD&D Insurance at no cost to employees - Supplemental Life Insurance - Employee Assistance Program - Tuition Reimbursement - Student Debt Program - Income protection programs for Short & Long Term Disability - 401(K) Retirement Savings Program with a Company Match (Traditional and Roth options) Our success lies in the hands of our dedicated and loyal staff, and we only employ the best! We pride ourselves on a rich history spanning over 100 years, one that embodies the traditions of hard work, distinction, and providing unsurpassed quality products to our customers. Since 1918, Miller International has matured and consistently evolved to become what it is today: One of the most successful privately owned Companies in the Western Industry, whose brands continue to gain impressive popularity and growth. We do it by treating each other with respect, and we do it all as a team that feels more like a family. At Miller, we are guided by our Core Values and use them to measure the appropriateness of our decisions, whether with vendors, customers, or employees. The Core Values were created and approved by our employees as an affirmation that they are willing to be part of a company guided by these principles. We can’t wait to hear from you! Check us out at: www.miller-international.com Application Deadline: 1/18/2026

Posted 3 weeks ago

Schlumberger logo
SchlumbergerKilleen, TX
FULL JOB DESCRIPTION : We are seeking a highly organized and motivated Customer Advocate / Customer Service Representative to join our team. This role is essential in providing excellent customer service and ensuring smooth office operations. The ideal candidate will be the first point of contact for clients and visitors, demonstrating professionalism and a welcoming demeanor. This position requires strong Customer Advocate / Customer Service administrative skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. This position is opened to any person seeking short-term, work at home, part-time or full-time job. The hours are flexible and no previous experience is required. Our paid market survey participants come from all backgrounds and markets including Customer Service Representative, Data entry clerk, administrative assistant, receptionist, sales assistant... As a Customer Advocate / Customer Service Representative , you will be at the forefront, ensuring a seamless customer experience. Independently managing all facets of customer interaction, you'll coordinate across functions to promptly address specific requests and needs. Your focus will be on providing transparent communication, preemptive solutions, and efficient order management, contributing to an overall frictionless experience for our customers. Report directly to the Supervisor, Customer Experience. Independently manage all customer requests, covering orders, discrepancies, product inquiries, returns, and any exceptions throughout the order cycle, including physical inventory delivery. Work collaboratively with all company channels (GSC, Pricing, SPA, A/R, Sales, and BUs) to ensure customer expectations are met, fostering a frictionless experience and building brand preference. Maintain and cultivate relationships with regional Panduit customers and sales teams through effective communication and interpersonal skills. Collaborate with Panduit sales to develop efficient methods for resolving external customer issues. Monitor customer satisfaction through survey results, implementing corrective action plans to address dissatisfaction. Propose and implement independent solutions for customer issues, coordinating with internal teams for timely resolution. -If you are seeking a versatile part time remote work from home work, this is a fantastic position for earning a good side earnings. - Compile, sort and verify the accuracy of customer issues & data before it is entered - Act as an assistant to the HR Manager - Maintain logs of activities and completed work - Typing/Data Entry of confidential client and financial data - Perform other administrative task as assigned - General work - Data entry - Receive calls, texts & emails on my behalf - Book appointments & Flight reservation REQUIREMENTS: - Ability to maintain confidentiality concerning financial information - Must display a high level of integrity and honesty - Must be organised and able to prfioritize tasks efficiently and follow through on commitments - Must be a highly motivated, self-starter who proposes solutions, rather than waiting for others to solve problems - Must be flexible, adaptable and actively intervene to create and energies positive change REQUIREMENT : Computer - laptop - tablet or smart phone is required to perform work Internet connection required. Any connection is fine as long as it is secure You should be okay working on your own from home without immediate in person supervision (who doesn't want that!) Read and follow written instructions Typing is essential - data entry of at least 25 words per minute What you'll be doing: Ability to give feedback on various company services, product testing and participation in online focus groups is needed Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. With increases tied to individual performance, you could be earning $24+ by 12 months - hard work and stellar performance won't go unnoticed. Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) PLUS 9 company paid holidays including your birthday! Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!

Posted 30+ days ago

ITW logo
ITWAppleton, Wisconsin
Job Description: Miller Electric is about building things that matter. As part of the Inside Sales Solutions team, you become an important part of how people build, repair and create to make this a better, brighter world. This role will provide a challenging and rewarding work environment where you will create a positive experience for our customers through problem solving and fulfilling their needs. This position will be a part of our machine sales team and will also support the inside sales support initiative. If you have a positive and enthusiastic attitude, as well as a passion for delivering a best-in-class customer experience, then this might be the job for you! The location for this position is Appleton, WI. How you will Make an Impact: Facilitate the needs of our distributors, field sales team, warehouses, and divisions including but not limited to order entry, expediting, quotes, and returns Recommend the proper welding process and products over the phone or through email with distributors and end user customers. Should possess or be willing and able to learn welding processes, welding equipment or having an electro mechanical background Inside sales support, which includes processing sales-related requests from the ITW Sales team and working with distributors on quoting, building packages, pricing, and lead times Manage 20+ inbound calls per day assisting distributors and the Miller sales team with product and/or account assistance Responsible for data entry, including but not limited to, order entry and account management Review and respond to time sensitive emails Timely back-order review with communication regarding updates to distributors and the sales team Work well within the customer support team to identify improvement, projects, scheduling rotation, vacations, and share information learned from internal divisions and customers Will be expected to perform additional duties as needed Minimum Qualifications: Demonstrate a desire to continue to grow professionally through experiences, exposure, and focused training and/or schooling Must have a positive and enthusiastic attitude, while being self-motivated, with a desire to help the customer CRM knowledge is preferred. Demonstrated ability to learn new software systems Proficiency with the Microsoft Office and Email systems such as Outlook, with a high level of comfort in moving between multiple information systems Ability to make sound customer-oriented decisions in a fast-paced environment with the ability to multi-task Excellent verbal and written communication skills, with the ability to compose professional emails Ability to build and maintain strong relationships with internal and external customers Preferred Qualifications: Minimum of two years working in an inside sales or account management environment Product knowledge and basic understanding of welding features Company Description Comprised of a market-leading portfolio of best-in-class brands, the businesses of ITW Welding work together to provide premium performance delivered through a breadth of solutions encompassing welding, cutting, consumables, and accessories. ITW Welding North America represents Miller Electric Welding Equipment, Safety & Accessories, Hobart Filler Metals, and Bernard / Tregaskiss MIG Guns. Miller Electric Mfg. LLC, is headquartered in Appleton, Wisconsin, and wholly owned by Illinois Tool Works (NYSE: ITW). The company maintains its industry leadership by setting the standard for reliability, quality and responsiveness. Our tagline, “The Power of Blue®,” is inspired by the blue color of Miller equipment. The company began with an innovation that responded to customer needs, growing from a one-man operation in 1929, to the world’s largest manufacturer of arc welding products. Miller keeps the tradition alive by focusing on its top priority: people. Additional Information ITW Welding is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status, age, or any other characteristic protected by law. Why ITW Welding? Here’s what we offer to help you build the future you want: Generous Retirement Benefits – 401(k) match PLUS an additional retirement contribution to help you plan for the future. Paid Time Off – 11 paid holidays, 5 sick days, and vacation time to take time for what matters. Company-Paid Insurance – Life, AD&D, Short-Term & Long-Term Disability insurance to give you peace of mind. Family-Friendly Benefits – 4 weeks of paid parental leave and adoption reimbursement to support your family journey. Education Assistance – tuition reimbursement because we believe in investing in your personal and professional development. At ITW Welding, we’re not just a place to work – we’re a community that empowers you to grow and make a real impact. Join us and build a career that makes a difference! ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

Posted 4 days ago

Hill International Trucks logo
Hill International TrucksAliquippa, PA

$18 - $25 / hour

Description Are you a go-getter who thrives on building relationships and giving exceptional customer service? Are you a person who enjoys making a lasting memory with people? Does knowing and exceeding a customer's expectations excite you to go above and beyond for them? We're looking for an energetic, upbeat, and persistent individual to join our team as a Service Writer. We believe that trucks drive our economy, and the owners and fleets that move America always need "best in class" service. We pride ourselves on being an established fourth generation International truck dealer who has served these needs for over 125 years and counting. Hill International Trucks, the Tri-State areas leading medium- and heavy-duty truck and trailer dealership, is currently looking for a dynamic customer service writer to support our fast-paced and robust in-shop service team and customers. Position Overview: Service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required, and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work, they also advise customers on other available services. HOURS: Tuesday- Saturday 7am-3:30pm. RESPONSIBILITIES: Greets customers in a timely, friendly manner and obtains vehicle information. Confers with customers preparing work orders for needed repairs. Write a brief description of the customer concern for the repair order to help the technician locate the problem. Write up with a vehicle walk around utilizing dealer required technology. Fields customer complaints. Schedule service appointments. Obtain customer and vehicle data prior to arrival when possible. Obtains customer's signature on invoice; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Obtain customer payment at the time of unit completion and pickup. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any updates or changes. Closes repair order as appropriate. Ensures that vehicles are parked in assigned areas. Makes sure they are locked, and all keys are marked and put away correctly. Keeps service department forms, menus and pricing guides up to date. Maintains high customer satisfaction standards. Handles telephone inquiries regarding appointments and work in process. Maintains a professional appearance. Keeps work area clean. PHYSICAL & ENVIROMENTAL CONDITIONS: Requires ability to bend, stand, stoop, climb and sit, sometimes for long periods or if/when inspecting a truck. Short periods of time in inclement weather. Requires performing accurate, knowledgeable detailed work. Frequent telephone use. Must be able to communicate and work well with others in a fast-paced environment. Occasionally exposed to engine exhaust fumes. Works overtime as required. What We Offer: Competitive hourly pay+ and bonuses. State of the art dealership facility and leadership that values people. Paid training for the right attitude and self-starter. A supportive, high-energy work environment. Health, dental, and vision benefits. 401(k) with company match. Paid vacation and holidays. Ongoing training and professional development opportunities. Pay Range: $18-25 per hour+ bonuses-based on experience (BOE) Requirements What We're Looking For: A positive, energetic personality Strong communication and great people skills A self-starter who doesn't back down from a challenge Must be computer literate. Must be detail-oriented and organized. You must be a people-person and have the necessary soft-skills to assist customers while creating a memorable and positive customer experience. Persistence and motivation to succeed in a competitive market Customer service skills that make everyone feel welcome and valued. Industry experience is helpful but not required-we'll train the right person! Apply today and join a company that values hustle, heart, and results. Let us help you take your career to the next level. Hill International Trucks (Or Other Entity Ford/Modern) is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. All qualified applicants will receive consideration for employment without regard to these factors.

Posted 1 week ago

M logo
Midas GEORGETOWN 3642Georgetown, Kentucky

$18+ / hour

Benefits: 401(k) Bonus based on performance Opportunity for advancement Paid time off Training & development At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive customer service writer, you will quote customers and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional customer service while listening and consulting customers Following up with customers, services requested, estimated completion times etc. Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts Deliver and discuss pricing estimates with customers as well as promoting shop service specials Work with the team while keeping in tune with our companies’ vision, purpose, core values, and employee creed Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks Overall cleanliness and organization of the facility Other duties as assigned Qualifications A minimum of 2 years of store or service manager experience General automotive knowledge Excellent customer service disposition Good communication skills Team building skills Ability to work a flexible retail schedule including weekends, evenings and holidays Valid driver’s license Compensation: $18.00 per hour Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. www.midas.com

Posted 1 day ago

Glass Doctor logo
Glass DoctorTampa, Florida

$45,000 - $63,000 / year

Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance Wellness resources COMPANY DESCRIPTION At the Glass Doctor of Tampa Bay, we want our teammate’s tenure here, whether 2 years or 20 years, to be a positive experience and bright spot in their career, so our guiding philosophy to accomplish that goal comes from a Zig Ziglar quote: “You can have everything in life that you want if you will just help enough other people get what they want.” Glass Doctor of Tampa Bay is a local family-owned company that has been in the Tampa Bay area for over 25 years, and we expect to be here for the next 25 years. Our team has thrived and grown in good economies and powered though the bad economies. During the past seven years we have experienced strong growth and the key to our growth has been fostering a unique and supportive company culture that is well-suited for the workforce veteran who is looking for a place to call home and advanced their career. It may sound a little bit cliché but at the Glass Doctor we passionately believe the key to our continuing success is to assemble a team of people that share a common set of values and then let them accomplish great things; not the least of which is to create a secure, supportive and well-compensated working environment. An environment in which we can all practice our trades and contribute to our own personal success while simultaneously lifting our teammates up; a rising tide lifts all boats. With the above in mind we have built our team on the following seven core values and principles: Do the Right Thing: Above all else, we will do what is right and honest without exception. Live the Golden Rule: Treat every person, employee or customer, the way you want to be treated. Everyone deserves to be treated with respect and dignity. Our Business is Making Happy Customers: Without them we have no business – Do what is fair. Fix the Customer: Our job is not only to fix our customer’s “panes” but to solve their problems. Remain Humble & Thankful Have Fun in the Process: Work takes up one third of our lives – it should be an enjoyable place to be. Do your part. Falling Short: If/When we fall short of our company values - we will acknowledge our error - correct it - and refocus on being true to our values list above. Also, to learn more about us, please check us out on the following links: Website: www.glassdoctor.com/tampa Glass Doctor of Tampa Bay on Google: https://search.google.com/local/writereview?placeid=ChIJ8223y3TBwogR1zk5RV6_v1s Facebook: https://www.facebook.com/GlassDrTampaBay/ BBB (Better Business Bureau): https://www.bbb.org/us/fl/tampa/profile/window-glass/glass-doctor-of-tampa-0653-22457 Glass Doctor is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status. Upon receipt of your responses, we will evaluate your submission. If selected for a personal interview, you will receive an email or phone call with scheduling instructions.Thank You,The Hiring Manager SPECIAL NOTE: If you do not receive a confirmation e-mail within minutes of your job application submission, please check your email bulk or spam folders. We are actively interviewing for this position - Apply today and our hiring manager will follow-up! JOB DESCRIPTIONIn this customer-facing role the Customer Service Representative (CSR) will provide exceptional customer service in person, on the phone, and via the internet. In addition, he or she performs in a sales capacity by promoting Glass Doctor's full portfolio of products and services. The CSR must work to maximize revenues while ethically balancing the needs of the customer with solution options. Manage office paperwork flow and network well with the other teammates in a fast-moving office environment. Remote work is an option once training is completed. Our ideal candidate has a desire to be part of a close-knit hard-working office family. They should possess outstanding communication skills, true multi-tasking experience and a willingness to learn all aspects of our Glass Service Business. Our most successful teammates in this position have a high school diploma, GED, or equivalent. And they often have some higher or continuing education coursework. The best fit candidates will have a minimum of one year customer service experience, excellent computer skills, strong phone skills, and solid math skills. If hired the candidate will spend the first 2-3 months mastering the unique glass industry terminology and our full range of product offerings which can vary depending on the location of the jobsite in our large service territory. After the candidate has mastered these skills there are plenty of opportunities to expand the administrative and/or management responsibilities which will come with increased compensation as well.RESPONSIBILITIES Receives incoming calls in a professional and courteous manner, determines purpose of the call, and collects/verifies contact information Provides price, schedule, and quality quotes for automotive jobs and sets appointments for flat projects in order to promptly close the sale Promptly responds to email requests in order to secure the opportunity Receives and owns customer complaints and enters all information into the work order/invoice HIDDEN notes in order to accurately/formally record ALL relevant information Obtains, documents, and verifies all insurance information Assists dispatcher or other office employees as needed Assist in making office schedules Performs other duties as assigned QUALIFICATIONS One to three years of experience in a customer facing role Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment Excellent interpersonal and communication skills (written and verbal) Outstanding phone skills Strong computer and internet skills BENEFITS Health Insurance Dental Insurance Paid Holiday and Vacation Days Paid Sick and Personal Days Vision Insurance Life Insurance Long-term Disability Insurance Short-term Disability Insurance Employee Assistance Program Compensation: $45,000.00 - $63,000.00 per year Around here, we’re not just glass experts. We’re skilled craftsmen. Makers. Doers. Problem solvers. We’re helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn’t achieve their own. Notice Synergistic International LLC is the franchisor of the Glass Doctor® franchised system. Each Glass Doctor® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Posted 30+ days ago

M logo
Midas WATERTOWN 6959Watertown, New York

$25,000 - $38,000 / year

We are looking for Customer Service Representatives to maintain excellent customer relations during the reception and delivery of vehicles being repaired as well as assist with various functions of our business throughout the day.As a Midas Customer Service Representative you will be a vital part of our operations of the shop with some duties to include:Deliver exceptional customer service while listening to and consulting with customers.Recording customer concerns, services requested, and verifying customer information.Promoting shop service specials and programs.Deliver and cash out repairs after completion.Keeping in tune with our company vision, purpose, and core values.Positively affect overall cleanliness and organization of the facility regarding the lobby, waiting and customer areas.Assist management with many other changing daily tasks.At Midas, we are dedicated to providing quality service to our customers' vehicles, As a representative of our business, you will be responsible for providing a positive experience to our customers in a fast paced and fun working environment.Midas of Watertown is locally owned and operated. We strive to provide a welcoming and fun working environment.Job qualifications:Excellent customer service dispositionGood communication skillsOrganizational skillsMotivated and teamwork mindedAbility to work a flexible retail schedule including weekends, eveningsAbility to perform in a fast paced environment.Basic computer knowledge with the and open to learning.Midas locations are independently owned and operated by franchisees. Your application will be directed to the Midas franchise location that you applied to and all hiring and employment decisions will be made the that locations' management team. Midas is an equal opportunity employer with a strict policy against any form of discrimination.Mid Compensation: $25,000.00 - $38,000.00 per year Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. www.midas.com

Posted 1 week ago

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Midas WHITEBridgewater, New Jersey
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for an Automotive Customer Service Representative/Service Writer to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive customer service representative/service writer, you will manage and direct all automotive and general service technicians in the operation of the shop, including: • Deliver exceptional customer service while listening and consulting customers • Following up with customers, services requested, estimated completion times etc. • Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts • Deliver and discuss pricing estimates with customers as well as promoting shop service specials • Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed • Supervise up to ten employees • Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks • Overall cleanliness and organization of the facility • Other duties as assigned Qualifications • General automotive knowledge • Excellent customer service disposition • Good communication skills • Leadership ability • Team building skills • Ability to work a flexible retail schedule including weekends, evenings and holidays • Valid driver’s license Automotive experience A+ Excellent Pay, Plus Benefits(Medical-Dental) Retirement Plan, Paid Vacation Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. www.midas.com

Posted 30+ days ago

Premier Rental Purchase logo

Customer Service

Premier Rental PurchaseSnellville, Georgia

$15 - $18 / hour

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Job Description

General Purpose:
Responsible for proper control of rental (lease) accounts to ensure that payments are received on time. Responsible for the proper and timely delivery, relocation, service calls, and retrieval of merchandise. Has thorough knowledge of rental (lease) agreements, merchandise, and customer relations. Expeditiously handles non-renewed accounts. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management.
Essential Duties:
  • Responsible for assisting in the maintenance of company Standards of Operation.
  • Maintain accounts on the assigned route to non-renewed percentages that are at or below the company’s weekly close / open standard. Company standard 8.9% overall credit Friday/Saturday with the standard of 13.9% credit on Thursday.
  • Responsible for delivery, retrieval, relocation, and service calls on rented (lease) merchandise.
  • Collects monies from delivery of merchandise and from collection home visits. Provides security of monies while in the field.
  • Maintains rented or leased units by making minor repairs when necessary or if major repairs are needed make sure unit is returned to our service department for repair. When the unit is repaired return the product to the customer’s residence promptly.
  • Reviews DAP to be sure each item, model, and serial numbers match the Rental (lease) Agreement and the product that is being delivered.
  • Answers the phone by the third ring in a pleasant and professional manner.
  • Returned merchandise, including all remotes, manuals, or other accessories, is returned to store stock.
  • Carefully check rental (lease) returns and promptly refurbish to “like new” condition.
  • Follows the Premier Rental-Purchase Pledge to serve our customers in a friendly and professional manner.
  • Handles customer service issues in a professional and timely manner.
  • Maintain the assigned vehicle in proper working condition and appearance.
  • Maintains proper care and security of inventory during transport.
Other Duties:
  • Responsible for cleanliness of the back room and the assigned company vehicle.
  • Responsible for helping receive new merchandise.
Additional duties, as time permits include:
  • Take customer order forms for the customers
  • Verify customer order forms
  • Assist in store cleaning
  • Assists the Store Manager and immediate supervisor in obtaining daily, weekly, and monthly goals.
Requirements:
  • High school diploma, GED, or equivalent work experience.
  • Must have a valid driver’s license and maintain driving record in compliance with company standards.
  • Must be able to lift and carry loads up to seventy-five (75) pounds
Compensation: $15.00 - $18.00 per hour
I acknowledge that each independent Premier Rental Purchase franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Premier Rental Purchase Inc. (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Premier Rental Purchase Inc. is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

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