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Customer Service Representative
Ipex UsaDenver, Colorado
IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy. We currently have an exciting opportunity as a Customer Service Representative. This role is based in our Denver office and reports to the Customer Service Supervisor. Do not miss the opportunity to join a diverse group of people-centric professionals, thought leaders and rapid thinkers, entrepreneurs in spirit and status quo-fighters! Job Summary The incumbent will work in a high-volume environment to respond to customer requests for orders, quotes, product inquires and stock checks/price. Working in a fast-paced environment, the incumbent will multi-task while maintaining the highest quality of customer service. Principal Responsibilities Respond to inquiries regarding price, delivery, or technical support Respond to inquiries regarding status of customer orders Resolve delays, service problems and disputes Enter, release and track customer orders via EDI, fax, and phone, using our in-house ERP solution Verify customer account numbers, pricing, terms, delivery requirements etc. Track backorders and ensure production, purchasing and distribution are reacting accordingly Prepare quotations Liaise with other departments from the service team to ensure proper service from all directions Provide technical support by referring to various IPEX publications Respond to all customer inquiries in a timely manner Qualifications & Experience A very professional manner and a demonstrated commitment to providing excellent customer service in previous roles – comfortable interacting with all levels of the organization 3-5 years of experience as a customer service representative Good time management and follow-up skills, including, the ability to effectively balance quality and quantity of output Excellent computer and internet skills, especially Microsoft Office Demonstrated ability to effectively resolve customer issues and complaints patiently Strong written and verbal communication skills Good team player, including the demonstrated ability to contribute to and foster a positive team environment Knowledge of SAP is considered an asset IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at HR@ipexna.com #LI-MD3 #IPEXUS

Posted 1 week ago

Customer Service Representative (Bilingual English/Spanish)-logo
Customer Service Representative (Bilingual English/Spanish)
US FertilityMarlborough, Massachusetts
New England Cryogenic Center (NECC) was founded in 1971 and is considered one of the pioneers in processing and cryopreservation of human cells and tissue. The Customer Service Representative supports multiple departments: operations, sales, and billing. They are responsible for incoming calls from customers across the NECC business lines, outgoing calls for billings needs, and internal operations tasks that support the business lines. They are to provide quality, informational service for potential customers, help existing clients with any billing needs/questions, and triage calls that require escalation or specialty responses. We are seeking a full-time Bilingual English/Spanish Customer Service Representative to join our Marlborough, MA team. The schedule is working Monday through Friday from 8:30am-5:00pm. What You'll Do: Provide quality service to existing customers with account questions across NECC business lines (e.g. billing, contract, payments, information update). Field inquiries by phone, email, chat, or fax. Provide potential customers with prompt service information regarding business lines offerings, pricing, and contracts. Field inquiries by phone, email, chat, or fax. Support sales staff with post-sale activities: kit mailing, kit production, contract follow-up. Outgoing calls to existing clients with open invoices/pending payments. Daily/Weekly/Monthly goals. Escalate issues as needed to management, document all customer interactions in correct systems. Prepare information packets, brochures, letters, and labels (mail merge) for mailings. Schedule pick-ups for various business lines adhering to SOP and escalating through reporting line any issues and/or communicating to affected teams for delays. On call rotating coverage (evening and weekends) for emergency customer service issues (one weekend a month) Assist with administrative office needs (e.g. prepare mailings, certified mailings, filing, sorting) Maintain various spreadsheets and share with appropriate teams on set cadence Complete special projects as assigned What You'll Bring: High school diploma, business certificate, or associate degree Two years of telephone customer service experience in an office setting Experience with Microsoft Office Suite Experience with medical services operations Sales experience and/or call center experience Bilingual (English/Spanish) Excellent interpersonal communication skills and ability to build and facilitate good working relationships with staff at all levels of organization. Demonstrated ability exercising sound judgment and discretion when handling sensitive and confidential information. Excellent organizational skills Ability to work independently, under pressure and within deadlines Exceptional written and verbal communication skills and attention to detail. Ability to work as part of a team Tech Savvy Flexibility and willingness to learn

Posted 3 weeks ago

Customer Service & Operations Manager (Woolever Insurance Agency)-logo
Customer Service & Operations Manager (Woolever Insurance Agency)
Z Insurance GroupCambridge, Ohio
Benefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Agency Support Staff Woolever Insurance Agency in Delaware, Ohio is seeking an ambitious individual as customer support staff to assist with day-to-day operations of the business. An award-winning agency based in Delaware, Ohio specializing in Auto, Home, Life and Commercial insurance. The hourly range is based on experience plus bonus opportunities! Job Responsibilities - Receive Phone Calls and Office Visitors - Review and Process Client Changes, Additions, Revisions, Cancelations, Payments - Proactively Schedule Annual Professional Insurance Reviews - Keep Record of Customer Interactions, Transactions, Inquiries, and Comments - Administer and Adhere to Agency Practices and Procedures - Quote preparation and gathering information for final review - Maintain Agency Database & Assist in Marketing Campaigns Job Qualifications, Skills, and Abilities - Must have Property and Casualty insurance license - Must be detail oriented and able to organize, prioritize, and multi-task - Demonstrates Professional Demeanor - Excellent Phone Communication Skills Required - Manage Agency Correspondence Including Email, Fax, and Mail - Previous Customer Service Experience Required - Must have solid PC Skills, Basic Math Skills, and Strong Analytical Capability - Working Knowledge of Microsoft Applications (Word, Outlook, Excel & PowerPoint) - Must be comfortable with web-based software applications Compensation: $16.00 - $20.00 per hour

Posted 2 days ago

Customer Service Representative-logo
Customer Service Representative
Mosquito JoeDunwoody, Georgia
Customer Service Representative , Mosquito Joe Mosquito Joe of North Atlanta is a fast-growing, locally owned business and we’re looking for an Customer Service Representative to join our team. If you’re an organized, motivated self-starter looking for a position that will offer you professional growth in a range of areas, this could be the ideal job for you. About Us Mosquito Joe of North Atlanta is your solution to make outside fun again. We provide outdoor pest control services to residential and commercial customers, eliminating and repelling outdoor pests such as mosquitoes, ticks and fleas. We’re a locally-owned company and part of the broader Mosquito Joe franchising family, a nation-wide system of independent business owners. We have a unique and fun culture – and we want you to join us! Job Description The Customer Service Representative supports the business owners, general manager and the office manager, and engages with customers to provide information in response to service inquiries, concerns and requests about products and services. The Customer Service Representative should have strong phone communication skills and be proficient in computer data entry in order to maintains loyal customer. Main Job Tasks and Responsibilities Perform tasks as assigned by the Customer Service Manager Manage and execute customer sales process via phone and online sales channels Deal directly with customers either by telephone or email to respond to customer inquiries and resolve complaints Set up new customer accounts Direct requests and unresolved issues to Customer Service Manager Keep records of customer interactions and transactions Maintain customer databases Education and Experience High school diploma, general equivalency diploma (GED) or equivalent Competent computer skills including Google Mail and MS Office suite (MS Word, Excel, etc.) Ability to type Knowledge of administrative procedures Phone sales experience preferred, not required Key Competencies Outgoing and personable with strong interpersonal skills Interpersonal skills Communication skills - verbal and written Listening skills Consumer sales Customer service orientation Adaptability Compensation: $15.00 per hour When you put on a Mosquito Joe® uniform, you become part of the family—a group of people committed to excellent customer service and passionate about making the outdoors a place that’s fun for everyone. Working for our franchises means they’ll take care of you the way they take care of their own family and friends. Because Mosquito Joe is not just a company that focuses on getting rid of pesky bugs, we’re a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers. *All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mosquito Joe® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

Posted 5 days ago

Customer Service Representative Overnights: 9p-6a Monday thru Thursday-logo
Customer Service Representative Overnights: 9p-6a Monday thru Thursday
Planet FitnessCedar Rapids, Iowa
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 2 weeks ago

Customer Service - Donor Support Technician-logo
Customer Service - Donor Support Technician
CSL PlasmaWaukegan, Illinois
Job Description Job Description Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. 3. Disconnects the donor when the process is complete. 4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. 5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. 7. Alerts Group Leader or Supervisor of donor flow issues. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information. 12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform job-related duties as assigned. Education  High school diploma or equivalent required Experience  Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience  Must be able to perform basic math calculations Working Conditions (physical & mental requirements)  Ability to understand, remember and apply oral and/or written instructions  Ability to understand and follow basic instructions and guidelines  Must be able to see and speak with customers and observe equipment operation.  Occasionally perform tasks while standing and walking up to 100% of time  Reach, bend, kneel and have high level of manual dexterity  Occasionally be required to lift and carry up to 25 pounds  Fast paced environment with frequent interruptions  Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens  Required to wear Personal Protective Equipment while performing specific tasks or in certain areas  Required to work overtime and extended hours to support center operational needs Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings. If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate. CSL offers the following benefits for this full-time position, most are effective the first day of hire: Options for health care benefits, including choices of plans for medical and prescription drug, dental, and vision coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. Our Benefits CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma!

Posted 3 days ago

C
Customer Service Representative
Chevron StationsSimi Valley, California
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI# : 1738 Station Address : 2395 Erringer Rd. Simi Valley, CA 93065 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI’s policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate’s compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $18.00 - $19.00 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.

Posted 3 weeks ago

Bilingual (Spanish) Customer Service Representative-logo
Bilingual (Spanish) Customer Service Representative
AureonOmaha, Nebraska
Job Responsibilities : Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system. E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system. Skill improvement – continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned. Communication – provide feedback on support issues, resolutions or suggestions to immediate supervisor or department manager. Communicate trends, issues and appropriate solutions to supervisors and management. Support coworkers – provide procedural advice and assistance to other representatives. Help maintain and ensure positive working relationships with support clients. Provide all support functions within the guidelines of the contact center and client policies and procedures. Maintain departmental productivity standards while exhibiting accuracy in applicable ticketing system. What can Aureon offer you? Opportunities for professional growth, development, and advancement within the organization 100% remote working employment model Sign on Bonus Comprehensive training on hardware and software applications for qualified applicants Knowledge and experience relating to basic computer applications Competitive compensation and full benefits package for full-time employees Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO Required Education : High school or equivalent Required Skills: Excellent written and oral Spanish communication skills, including strong listening skills Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner Intermediate to advanced computer skills with emphasis on Internet knowledge Aptitude for providing superior customer care Must exhibit dependability, adaptability and flexibility Basic math skills Creative thinking and reasoning ability WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: Primarily indoor work primarily in office environment Frequent utilization of manual dexterity and visualizing of computer screen No unusual physical requirements

Posted 3 weeks ago

Customer Service Teammate-logo
Customer Service Teammate
GO Car WashCorpus Christi, Texas
TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures—especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to www.gocarwash.com . All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Posted 3 weeks ago

R
Wellness Customer Service Representative
RHWM034Lawrenceville, New Jersey
Benefits: Bonus based on performance Competitive salary Opportunity for advancement Training & development Wellness resources Benefits/Perks A competitive salary plus bonuses Flexible Schedules Casual Dress-code Fun, wellness-focused work environment Company Overview Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America. Job Summary Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing! That’s what we’re all about at Restore, which means we’re always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience. Responsibilities Greeting clients and assisting them with Restore’s wellness services Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system Conducting tours and selling service packages and memberships Educating clients on Restore services, including medical benefits, precautions, and at-home care Performing opening and closing procedures Maintain a safe, clean and secure environment for all guests and employees. Serve as an expert on Restore products and services. Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle. Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions. Qualifications You’re passionate about health and wellness You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don’t have a retail vibe. Working weekends doesn’t bum you out Communication and collaboration are some of your strong suits You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field Compensation: $17.00 - $20.00 per hour Restore Hyper Wellness is the award-winning industry leader and creator of an innovative new category of care—Hyper Wellness ® . Restore delivers expert guidance and the most extensive array of cutting-edge modalities available under one roof. With over 100+ locations nationwide and a fast-growing retail footprint, Restore is making true health more accessible than ever before. Restore is one of America’s fastest-growing companies right now, and for good reason. Inc. 5000 just named Restore the #1 hottest franchise in America, and #113th company in America. We are on a blazing mission to restore people’s health and wellness so that they can do more of what they love every day. Our daily metric? How many people we helped that day. That’s why it is paramount that we attract people who are as passionate about helping people as we are. Join us on our mission to help people feel better so they can do more of what they love. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restore Hyper Wellness.

Posted 1 week ago

C
Customer Service Representative
Chevron StationsMoreno Valley, California
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI#: 1419 Station Address: 12431 Heacock St, Moreno Valley CA 92553 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI’s policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate’s compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $18.00 - $19.00 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.

Posted 30+ days ago

Customer Service Representative/Call Center-logo
Customer Service Representative/Call Center
Waterworks AquaticsCarlsbad, California
Responsive recruiter Benefits: Employee discounts Free food & snacks Free uniforms Health insurance We’re hiring PART-TIME/FULL-TIME CUSTOMER SERVICE REPRESENTATIVES FOR IN PERSON AND OVER THE PHONE INTERACTIONS. Are you an empathetic person who has a passion for helping others? Are you an enthusiastic ‘people-person’? Are you a confident and adaptable person who can close the deal? You’re in luck! We are looking for exceptional customer service representatives that can register new customers and provide memorable experiences to our customers over the phone and in person. A Little About Us… Waterworks Aquatics is a premier swim school with 39 locations across California and Colorado. We teach children ages 3 months through adult how to swim. Our mission is to educate and motivate individuals to be safer and learn proper swimming technique. Join Our Team! … Here’s Why: Get paid well for doing something fun! Competitive compensation because we like to reward hard work. Advancement opportunities. We constantly are looking for strong individuals to join our leadership team! Flexible work schedules. We know you might have other time commitments like school or another job. We’ll make it work! Additional benefits. We offer our full-time employees a benefits package that includes dental, vision, disability, 401K, and sick pay. We also offer team appreciation days and other really cool events throughout the year. And of course, free food throughout the year. Who doesn’t like that? Job Description: As a Customer Service Representative, you will be the face of Waterworks Aquatics and the first point of contact for the majority of families when they visit our facility. You will be entrusted with building relationships with our families. You will also be responsible for retaining our families by offering a warm, welcoming, and memorable experience. Primary Responsibilities: Ability to create relationships with new and existing families that leads to customer loyalty and retention Demonstrate empathy in your interactions with families Register, schedule, take payments, and problem solve family accounts Be willing and able to provide exceptional customer service in person and by phone Assist with heavy call volume Encourage customers to purchase swim lesson packages Work effectively in a team environment to support achievement of lesson registration goals Maintain high customer satisfaction ratings based on explicit criteria set by the company Handle customer concerns, provide appropriate solutions and alternatives, and follow up to ensure resolution Recommend additional services to customers by understanding their needs Maintain a clean and safe facility at all times Boost morale and help maintain a positive work environment Restock and clean all restrooms and shower/changing areas Understand and showcase knowledge in all of our programs and facilities Assist with time sensitive projects by deadlines given Provide effective rebuttals to customers who are looking to release their lesson schedule Stay up to date and pass all continual training by the deadlines provided General Qualifications: Must be at least 17 years old Must have at least 2 years of customer service experience Minimum of a high school diploma Able to exhibit a strong passion for helping others Possess a strong background in customer service Proficient in typing; at least 40 WPM Ability to “close the deal” and acquire new families that are interested in our services Ability to multi-task, prioritize and manage time effectively Open to coaching and training to increase customer acquisition performance Must have strong communication skills in person and over the phone Must be able to showcase the ability to actively listen Must have the ability to adapt and respond to different types of personalities Must always remain professional and courteous with customers Weekends Required A Few Other Things We Look At: We love people with a positive mindset who are fantastic team players A strong conversationalist who can be personable and connect with people Critical thinkers that can empathize with our families to ensure they have a positive experience with us Someone who is confident, adaptable, ambitious, and an achiever People who are committed and reliable Someone who is teachable, respectful, outgoing, and motivated Individuals who are open to receiving feedback and are always willing to learn Compensation: $20.00 - $25.00 per hour Our Mission We’re looking for team members who are passionate about making a difference in children’s lives through swimming. Our mission is to educate and motivate individuals to be safer and learn proper swimming technique. Our Culture Our goal has always been to have more fun at work than at home. I know it sounds outrageous, but it’s true! We like to bring on people that like to have fun and share common interests with those around them. The “real you” is what we’re looking for. Your personality traits and talents are what help us to connect with our families. You will not feel like you’re punching the clock with this job. Check Us Out Here: www.waterworksswim.com

Posted 1 week ago

G
PostNet Retail Customer Service Representative
GA130Atlanta, Georgia
PostNet Atlanta has 3 locations: #130 at 1700 Northside Dr NW A7, Atlanta, GA 30318 #131 at 285 W. Wieuca Rd NW, Atlanta, GA 30342 #136 at 2090 Dunwoody Club Dr Suite 106, Sandy Springs, GA 30350 Please inform us which location you are applying for and/or if able to work at multiple locations. Benefit/Perks Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development Company Overview The Customer Service Representative will support the owner and Center team in a key position by having responsibility for assisting customers with all store service and products, operating the point-of-sale system, copiers/printers , rental computers, and other Center equipment, and performing other related duties as assigned. WHAT YOU BRING TO THE TABLE Previous customer service or sales experience in a retail environment Exceptional customer service skills Ability to translate customer requirements into final products or services Assist in handling customer complaints and problems in a professional manner Multitasking – must have the ability to simultaneously process multiple tasks Effective verbal and written communication skills Strong attention to detail Outstanding time management and organizational skills High school diploma or equivalent required A valid driver’s license required Proficient with Microsoft Office applications, Windows operation system, and other computer hardware and software Ability to work flexible hours Notary Public certification may be required WHAT WE EXPECT OF YOU: Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by PostNet Assists customers with their product and service needs in person, through e-mail, and by phone Learns and operates Center equipment, machinery, and software at an expert level Assists customers and staff with the operation of in-store printing equipment Processes customer sales through the point-of-sale system Up-sells cross-sells and actively participates in PostNet marketing and promotional initiatives Makes and/or schedules deliveries of products to customers Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff Sorts and deposits mail in private mailboxes Captures completes tasks, and organizes Virtual Mail Assists customers with fingerprinting/I9 procedures PHYSICAL AND SAFETY REQUIREMENTS: Must be able to stand behind a sales counter for extended periods Must be able to lift at least 50 pounds Must be able to communicate clearly with customers by email, by phone, and in person May be required to operate a motor vehicle Compensation: $12.00 - $15.00 per hour Compensation: $12.00 - $15.00 per hour At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply! *PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Posted 2 weeks ago

Customer Service Representative 12pm-8pm-logo
Customer Service Representative 12pm-8pm
Planet FitnessBismarck, North Dakota
Benefits: Employee discounts Flexible schedule Free uniforms Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA - Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 2 weeks ago

Entry Level Customer Service/Sales-logo
Entry Level Customer Service/Sales
Global EliteNoblesville, Indiana
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
Molly MaidSan Antonio, Texas
We are growing! We are a customer and employee focused industry company. We are interviewing for an experienced CSR with 2 years of experience. Monday-Friday. Paid vacation and holidays. Full time (40 hrs weekly) $13.50 an hour plus weekly bonus opportunity. The position requires phone, sales and computer skills, scheduling, customer satisfaction resolution, and date entry. We work hard and have fun! You will have a variety of duties, such as, but not limited to: Respond to a variety of customers via phone, email and other communication channels Help build relationships with our customers and provide an experience beyond their expectations Proven experience to listen effectively and communicate solutions to customers both orally and through written communication in a positive manner Ability to multi-task while maintining integrity and quality of service to our customers Perform administrative functions including data entry, payment processing, and supply inventory Assist with personnel management, including hiring and recruiting functions Perform other duties as needed which may include cross-training in related positions Job Requirements: Minimum two years experience with one company Bi-lingual Spanish and English Strong interpersonal oral and written communication skills Detail-oriented with strong data entry skills Must possess a passion to help customers and team members Valid driver license Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Compensation: $13.00 per hour When you put on a Molly Maid® uniform, you become part of a family—a team of people committed to excellent customer service and passionate about giving families the joy of a cleaned home and the relief from needing to do it themselves. Working for our franchise owners means they’ll take care of you the way they take care of their own family and friends. Because Molly Maid is not just a company that focuses on expertly cleaning homes, it’s a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers. *All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

Posted 2 weeks ago

Early Morning Customer Service Representative - Full time-logo
Early Morning Customer Service Representative - Full time
Planet FitnessCoralville, Iowa
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA - Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 2 weeks ago

A
Staff Assistant/ Team Lead (In-Store Sales and Customer Service)
AAA Club AllianceFairfax, Virginia
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every interaction counts. Don't wait any longer—apply now and take the next step towards a rewarding career! Work-Life Balance: No Sundays : Enjoy a consistent schedule with no work on Sundays. Convenient Hours: With store hours from Monday to Friday, 8AM to 6PM, and Saturday, 8AM to 5PM; 37.5 Hour Work Week Paid Holidays : Celebrate eight paid holidays throughout the year. Generous Paid Time Off : Accrue over three weeks of paid time off during your first year. Paid Volunteer Time Off : Make a difference in your community with paid time off to volunteer. Rewards and Benefits: Competitive Compensation : The starting base compensation for this position is $23.14 to $29.58 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location. Monthly Incentive Plan : Drive your success with a monthly incentive plan tailored to reward your individual performance. AAA Premier Membership : Enjoy complimentary AAA Premier level membership benefits. Medical, Dental, Vision, and Prescription Coverage : Take care of your health with our comprehensive benefits package. Tuition Reimbursement : Invest in your future with our tuition reimbursement program. 401(K) Plan : Save for your retirement with our company-matched 401(K) plan, up to 7%. What You'll Do: As a Staff Assistant/Team Lead , you will play a pivotal role in enhancing the customer experience and guiding a team to success. In addition to performing key customer service and sales functions, you’ll serve as a mentor and leader, contributing to the daily operations and overall performance of the store. Sales Excellence: Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals. Travel Planning: Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks. Customer Service: Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery. Serve as backup: By assisting in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable. Team Leadership : Support the Retail Manager by leading associates and enhancing the store’s success Minimum Qualifications: Sales Savvy: Required at least 3 years sales and customer service experience, with an ability to drive results and exceed expectations. Communication Skills: Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships. Tech Proficiency: Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment. Geography Skills : basic geography knowledge is beneficial. Notary Public: designation or willingness to obtain with 6 months of employment. High School Diploma/GED : A minimum educational requirement to join our team. Satisfactory Background: Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings. This may include ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position. ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Sales

Posted 1 week ago

Customer Service Representative-logo
Customer Service Representative
Planet FitnessBlaine, Minnesota
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 2 weeks ago

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Customer Service Representative
Paris Chevrolet GMCParis, Texas
If you want a fast paced job in a fun and friendly environment we have the perfect opportunity. Paris Chevrolet GMC is actively searching for a customer service representative to help their GROWING customer base. You will be responsible for greeting clients, listening to their needs, and providing solutions to their problems. This representative must be willing to meet and talk to clients with a smile on their face and have a willingness to learn a new craft. There are no requirements for this position other than a positive attitude, team friendly mindset, and a willingness to embrace personal growth. We can't wait to meet you, we're confident you'd love to join our team.

Posted 3 weeks ago

I
Customer Service Representative
Ipex UsaDenver, Colorado

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Job Description

IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.


We currently have an exciting opportunity as a Customer Service Representative. This role is based in our Denver office and reports to the Customer Service Supervisor.  


Do not miss the opportunity to join a diverse group of people-centric professionals, thought leaders and rapid thinkers, entrepreneurs in spirit and status quo-fighters!

Job Summary

The incumbent will work in a high-volume environment to respond to customer requests for orders, quotes, product inquires and stock checks/price. Working in a fast-paced environment, the incumbent will multi-task while maintaining the highest quality of customer service. 


Principal Responsibilities

  • Respond to inquiries regarding price, delivery, or technical support

  • Respond to inquiries regarding status of customer orders

  • Resolve delays, service problems and disputes

  • Enter, release and track customer orders via EDI, fax, and phone, using our in-house ERP solution

  • Verify customer account numbers, pricing, terms, delivery requirements etc.

  • Track backorders and ensure production, purchasing and distribution are reacting accordingly Prepare quotations

  • Liaise with other departments from the service team to ensure proper service from all directions

  • Provide technical support by referring to various IPEX publications

  • Respond to all customer inquiries in a timely manner

Qualifications & Experience

  • A very professional manner and a demonstrated commitment to providing excellent customer service in previous roles – comfortable interacting with all levels of the organization

  • 3-5 years of experience as a customer service representative

  • Good time management and follow-up skills, including, the ability to effectively balance quality and quantity of output

  • Excellent computer and internet skills, especially Microsoft Office

  • Demonstrated ability to effectively resolve customer issues and complaints patiently

  • Strong written and verbal communication skills

  • Good team player, including the demonstrated ability to contribute to and foster a positive team environment

  • Knowledge of SAP is considered an asset

IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at HR@ipexna.com

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#IPEXUS

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