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Planet Fitness logo

Customer Service Representative Nights and Weekend

Planet FitnessSt. Cloud, Minnesota
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 6 days ago

Planet Fitness logo

Customer Service Representative First Shift

Planet FitnessColumbus, Ohio

$13+ / hour

About the Role: Join Planet Fitness- Duo Fit, LLC as a Customer Service Representative on the First Shift! Be the friendly face that welcomes our members and ensures they have a fantastic experience at our gym in Columbus, OH. Responsibilities: Provide exceptional customer service to all gym members and guests. Assist with membership inquiries and account management. Conduct facility tours and promote gym services and programs. Handle member check-ins and ensure a smooth entry process. Resolve member concerns and complaints promptly and professionally. Maintain cleanliness and organization of the front desk area. Support promotional activities and member engagement initiatives. Collaborate with team members to create a positive gym environment. Requirements: High school diploma or equivalent; college experience preferred. Previous customer service experience, preferably in a fitness or retail setting. Strong communication and interpersonal skills. Ability to work flexible hours, including weekends and holidays. Proficient in basic computer skills and point-of-sale systems. Positive attitude and a passion for fitness and health. Ability to multitask and thrive in a fast-paced environment. Team player with a commitment to providing outstanding service. About Us: At Planet Fitness- Duo Fit, LLC, we have been promoting a judgment-free fitness environment since our inception. Our members love us for our welcoming atmosphere and affordable membership options, while our employees appreciate the supportive team culture and growth opportunities. Compensation: $13.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 6 days ago

Corebridge Financial logo

Customer Service Consultant

Corebridge FinancialHouston, Texas
Who We Are At Corebridge Financial, we believe action is everything. That’s why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow.We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life: We are stronger as one: We collaborate across the enterprise, scale what works and actdecisively for our customers and partners. We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders. We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future. We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work. Who we are Corebridge Financial helps people make some of the most meaningful decisions they’re ever going to make. We help them plan and take action to protect the future they envision and respond to some of life’s most difficult moments through the solutions and services we provide. We do this through our broad portfolio of life insurance, retirement, and institutional products, offered through an extensive, multichannel distribution network. We provide solutions for a brighter future through our client centered service, breadth of product expertise, deep distribution relationships, and outstanding team of hardworking and passionate employees. About the role Our Customer Service Consultants are at the heart of our mission and are dedicated to always serving our clients. The Customer Service Consultant role is meant for those looking to make a real impact and build a career in financial services. They have a passion for delivering a personalized and caring experience – they anticipate and resolve client concerns with the goal of exceeding expectations, no matter how large or small the request. In this role, you will be the first point of contact for our customers and reply to case inquires related to status, selected data changes, required forms information, documenting all inquiries, and any necessary corresponding actions. Perform financial and non-financial transactions necessary to satisfy requests using multiple computer systems and productivity tools. Provide compassion and empathy to our customers by answering a high volume of incoming calls with a high degree of accuracy and speed. Responsibilities Successfully complete a comprehensive paid training course to be ready to help our customers in making an impact in their lives. Work different shifts between the hours of 7am- 8pm, Monday- Friday . (Your shift is established by business need). Provide an outstanding customer service experience all while generating energy, excitement, and passion around Corebridge Financial products. Quickly and effectively problem solve who can execute on action items effectively to deliver impactful solutions. Effectively convey policy information and company procedures to all customers. Manage and troubleshoot complex customer service issues involving cross functional partners while using advanced technical skills. Skills and Qualifications High School Diploma or GED from an accredited institution required/some college preferred. Professionals that are action oriented, high energy, personable, mindful, and have a genuine desire to help our customers. Proven customer service or call center experience preferred. Demonstrated interpersonal and communication skills with the ability to interact with internal/external customers. Advanced computer knowledge. Proficient with MS Office and strong professional typing skills required. Ability to manage multiple tasks and work successfully in a structured fast paced call center team environment with the ability to meet key performance indicators. Compensation The actual compensation offered will ultimately be dependent on multiple factors, which may include the candidate’s geographic location, skills, experience and other qualifications. In addition, the position is eligible for a discretionary bonus in accordance with the terms of the applicable incentive plan. Corebridge also offers a range of competitive benefits as part of the total compensation package, as detailed below. Work Location This position is based in Corebridge Financial’s Houston, TX office and is subject to our hybrid working policy, which gives colleagues the benefits of working both in an office and remotely #LI-STI #LI-Hybrid Why Corebridge? At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive. Benefit Offerings Include: Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being. Retirement Savings: We offer retirement benefits options, which vary by location.In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately. Employee Assistance Program: Confidential counseling services and resources are available to all employees. Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000. Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work. Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it. Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy. We are an Equal Opportunity Employer Corebridge Financial, is committed to being an equal opportunity employer and we comply with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At Corebridge Financial, we believe that diversity and inclusion are critical to building a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our colleagues are respected as individuals and valued for their unique perspectives.Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees, including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs.If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to TalentandInclusion@corebridgefinancial.com .Reasonable accommodations will be determined on a case-by-case basis, in accordance with applicable federal, state, and local law.We will consider for employment qualified applicants with criminal histories, consistent with applicable law. To learn more please visit: www.corebridgefinancial.com Functional Area: OP - OperationsEstimated Travel Percentage (%):Relocation Provided:American General Life Insurance Company

Posted 3 days ago

Security Finance logo

Customer Service Representative

Security FinanceTulsa, Oklahoma
Description Do you thrive on making a positive, lasting impact on people ? Are you bilingual in English and Spanish? Do you have customer service experience ? Are you looking for an opportunity to learn a new industry, with paid on the job training ? Do you want multiple opportunities to advance your career ? Do you want to work in an open, office environment ? You’re the first face customers see and the most important memory, because you’ll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required – just bring your customer centric attitude and we’ll teach you the rest! In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business. Prepare and process loans and income tax returns. We offer: TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities. An EXCELLENT benefits bundle that includes medical insurance ( minimal cost to the employee ), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your branch goals! Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. Growth Potential – We believe in fostering our employees’ talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story! Apply today!

Posted 3 weeks ago

First National Bank of America logo

Bilingual Customer Service Representative

First National Bank of AmericaLansing, Michigan
First National Bank of America is seeking customer-focused bilingual candidates to work in our call center. We are willing to train candidates who possess exceptional communication and customer service skills, regardless of their prior work experience. A successful Bilingual Customer Service Representative will be goal-driven and thrive in a fast-paced environment, contributing as a valued member of the team. You will work with a dedicated group of people committed to helping our customers. This means you will be handling many different situations that will require your great customer service skills. Compensation includes an hourly wage plus the opportunity to earn monthly incentive pay based on results. Responsibilities: Answer incoming calls and other communications from loan customers and others, assisting them with their varied inquiries Resolve our loan customers’ requests timely and professionally Engage in outbound calls to provide exceptional service and follow up for our customers Create and maintain appropriate customer records Qualifications: Bilingual (Spanish/English) required Employee benefits Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00 Dental – Premiums as low as $0.00 Vision – Low premium Plan Discounted childcare Pet Insurance Paid Time Off (PTO) 401k with employer match At First National Bank of America , we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference. First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy. Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job. First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines. First National Bank of America is an Equal Opportunity Employer. #LI-Onsite

Posted 1 week ago

Empire Auto Parts logo

Customer Service Supervisor - Bilingual

Empire Auto PartsTotowa, New Jersey

$63,000 - $68,000 / year

Job Summary: The Customer Service Supervisor is a key link between the company and its customer base of collision repair shops in the region. The Customer Service Supervisor plays a pivotal role in steering the customer service team towards excellence in the aftermarket auto collision parts industry. This position involves managing the day-to-day operations of the customer service department, developing and implementing strategies to enhance customer satisfaction, and leading a team of customer service professionals. Supervisory Responsibilities: • Customer Care Agents and Leads Duties/Responsibilities: Customer Care Management: • Team Management: Oversee the customer service team, including hiring, training, mentoring, and conducting performance evaluations. • Operational Oversight: Manage daily operations of the customer service department, ensuring effective handling of customer inquiries and issues. • Strategy Development: Develop and implement customer service strategies that align with company goals and enhance customer satisfaction. • Quality Control: Monitor and evaluate team performance, ensuring adherence to quality standards and customer service protocols. • Problem Resolution: Handle complex customer complaints or issues; make decisions that balance customer satisfaction and company policy. • Process Improvement: Continuously assess and improve customer service operations and procedures for greater efficiency and effectiveness. • Reporting and Analytics: Analyze customer service metrics, prepare reports for management, and use data to inform strategic decisions • Cross-Departmental Collaboration: Collaborate with other departments to streamline service delivery and address operational challenges. • Departmental Development: Coach and develop direct reports by delegating task to enhance and achieve long term professional goals Required Skills/Abilities: • Bilingual - English/Spanish •High school diploma or equivalent. • 5+ years of customer service experience, with at least 2-3 years in a supervisory role, preferably in the automotive or collision parts industry. • Demonstrated leadership and team management skills. • Proven experience in customer service management, preferably in a distribution or automotive industry. • Previous experience in managing an accounting department and or customer care is highly desirable. • Excellent leadership and team management skills. • Exceptional customer service and problem-solving abilities. • Solid understanding of accounting principles. • Proficiency in enterprise resource planning (ERP) systems. • Strong analytical and decision-making skills. • Excellent communication and interpersonal skills. Personal/Professional Attributes: • Strong leadership, team building, and interpersonal skills. • Excellent problem-solving, organizational, and decision-making abilities. • Proficient in CRM systems, data analysis, and reporting. • Ability to develop and implement strategic plans. • Proactive and customer-centric approach. • High level of professionalism and ethical conduct. • Resilience and adaptability in a dynamic environment. • Commitment to ongoing learning and development FLSA Status: Exempt Salary - $63,000 - $68,000 Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. Empire Auto Parts participates in E-verify. Link: https://mandatoryview.com/?LicenceId=aff05aa0-caa9-49f7-803f-6dc96b954dd3&ProductType=OnlineApplicant&SubType=PG

Posted 30+ days ago

Beaver Chevrolet logo

Customer Service Manager (Sales BDC)

Beaver ChevroletJacksonville, Florida
Beaver Chevrolet of Jacksonville is seeking a highly motivated, organized, and experienced Customer Service Manager to lead and oversee our Sales BDC team. As the strategic leader of our Sales BDC, you will be responsible for managing representatives, designing effective processes, and ensuring the delivery of a “Wow-Ya!” experience to every sales prospect. This position is ideal for an individual who excels at motivating teams, analyzing data to drive results, and is passionate about building high-performing sales-driven environments. Responsibilities: Lead, manage, and coach the Sales BDC Representatives to achieve appointment, contact, and sales goals Oversee all inbound sales calls and internet sales inquiries to ensure prompt, professional, and effective responses Develop and implement scripts, call guides, and follow-up processes to maximize lead conversion and appointment show rates Monitor performance metrics, prepare reports, and present actionable recommendations to optimize sales pipeline results Conduct regular training sessions and one-on-one performance reviews to continually improve team skills and effectiveness Coordinate closely with the sales management team to ensure seamless handoffs from BDC to showroom and a consistent customer experience Review CRM data entry and follow-up activity for accuracy and timeliness; ensure all leads, appointments, and customer interactions are properly documented Handle escalated customer interactions and difficult situations with professionalism and a focus on resolution Analyze marketing campaign effectiveness and collaborate on new strategies to generate qualified showroom and internet traffic Ensure all interactions with customers exemplify the highest standards of customer service and reflect the Beaver Chevrolet brand Qualifications: Ability to pass a pre-employment background check Previous experience as a Customer Service Manager, Sales Manager, or other related leadership role required Demonstrated success managing a team with proven results in sales lead development, appointment setting, and closing support Strong leadership, coaching, and team-building abilities Excellent verbal and written communication skills; ability to deliver constructive feedback and maintain motivation Advanced proficiency with CRM systems, scheduling tools, and data analysis platforms Detail-oriented with strong organizational and multitasking abilities Positive, energetic, results-driven attitude Dependable, punctual, and goal-oriented Who We Are: At Beaver, our mission is to provide a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. We are extremely proud of our commitment to the community and our staff, and are seeking a hard working and eager individual excited to serve alongside us. What We Offer: Employee purchase and service discount Medical, Dental, Life, Disability insurance Flexible Spending Plan 401(k) retirement plan Paid Vacation Family-oriented and friendly work environment Tenured leadership and management team, with a focus on career development Flexible schedule Team outings We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Posted 6 days ago

PLS logo

Customer Service Representative

PLSDallas, Texas
This job is located at 2332 W. Davis St., Dallas, TX 75208 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 1 week ago

Mechanics Bank logo

Customer Service Representative (30 hours per week)

Mechanics BankEl Cerrito, California

$20 - $23 / hour

Mechanics Bank is currently searching for a part time Customer Service Representative to join our team at our El Cerrito Branch . The Customer Service Representative is responsible for assisting customers with banking transactions and offers referrals for additional products and services. Delivers excellent customer service. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. Works with leadership team to achieve personal goals in the areas of deposit growth, business relationship growth, consumer relationship growth and operational soundness. What you will do: Perform routine teller transactions working directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line, but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Provides exemplary customer service. Represents the Bank and its products and services with pride and enthusiasm. Identify customer needs, provide information on products and services. Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities. Provides additional information to customers regarding bank’s special promotions. Reviews customer transactions for red flags and fraudulent items. Maintains awareness of current criminal scams used against banking customers. Prevents customers from becoming victims of fraud. Refers customers to Branch Management and the proper department for issues that cannot be resolved at the teller line. Represent the Bank and its products and services with pride and enthusiasm. Identify customer needs, provide information on products and services. Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities. Provide additional information to customers regarding bank’s special promotions. Assists customers with account reconcilement, copies of statements and checks, check orders; account closure, and safe deposit box entrances. Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act/Anti-Money Laundering and regulatory compliance programs. Who you are: High School Degree or GED required. Minimum of 1 year cash handling experience required in a customer facing role or experience in a banking environment with basic knowledge of bank deposit products and services required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently, make decisions using available information and collaborate effectively as a team member. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests and provide awareness of additional products and services to make appropriate referrals. #LI-ML1 Pay Range: $20.00 - $23.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire.Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here . To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position.

Posted 1 day ago

Takeda logo

Medical Customer Service

TakedaMaple Grove, Minnesota

$18+ / hour

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.About the role:Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.How you will contribute:· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.· You will screen new and repeat donors and take and record donor vital signs and finger stick results.· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.What you bring to Takeda:· High school diploma or equivalent· Ability to walk and/or stand for the entire work shift· Will work evenings, weekends, and holidays· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.· Fine motor coordination, depth perception, and ability to hear equipment from a distance· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear· 1 or more years minimum experience working in a customer or patient facing role is helpfulWhat Takeda can offer you:Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.More about us:At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - MN - Maple Grove U.S. Starting Hourly Wage: $18.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - MN - Maple Grove Worker Type Employee Worker Sub-Type Regular Time Type Part time Job Exempt No

Posted 30+ days ago

RiceTec logo

Customer Service Associate - Jonesboro, AR

RiceTecHarrisburg, Arkansas
Essential Duties: Work closely with the Customer Service Team to assist with opportunity and order changes in SalesForce and SAP. Work with the Logistics Team on PO process for storage and freight. Assist in putting shipping documents in storage and Teams. Assist in document retrieval for PODs and audits. Assist in return order entry and reconciliation with return orders and inventory. On-site work required. Other duties as assigned. Qualifications: High School Diploma or GED required. Degree in Marketing, Finance, Computer science/Programing, Agriculture, Life Sciences preferred. Experience with SAP and/or SalesForce software is a plus. Ability to work in Microsoft Excel, Word, and Outlook required. WORK ENVIRONMENT Expected to perform the essential functions, responsibilities, and physical requirements of this role with or without reasonable accommodation within the described work environment. Individuals may need to sit or stand as needed. Reaching above shoulder heights, below the waist or lifting as required throughout the workday. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work and training locations may include office and warehouse environments. May also include dry, muddy, or flooded fields, and other outside environmental situations including extreme heat/cold, rainy, or sunny conditions. RiceTec, Inc. is an equal opportunity employer and is committed to providing qualified applicants consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other applicable federal or state-protected classification.

Posted 1 week ago

M logo

Customer Service Representitve

Midas FLORISSANTFlorissant, Missouri
Replies within 24 hours Benefits: Bonus based on performance Competitive salary Dental insurance Health insurance Training & development At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for Customer Service Representative to maintain excellent customer relations during the reception and delivery of the vehicles being repaired as well as assist in various functions of our business throughout the day Responsibilities As a Midas Customer Service Representative you will be a vital part of our operation of the shop including duties such as: Deliver exceptional customer service while listening and consulting customers Recording customers concerns, services requested and verifying customer information Promoting shop service specials Deliver and cash out repairs after completion Keeping in tune with our companies’ vision, purpose, core values, and employee creed Assist with maintaining inventory counts Positively affect overall cleanliness and organization of the facility regarding the lobby area Other duties as assigned Qualifications Excellent customer service skills Good communication skills Great organizational skills Motivated and Teamwork minded Ability to work a flexible retail schedule including weekends, evenings and holidays Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. www.midas.com

Posted 1 week ago

Mr. Appliance logo

Customer Service Representative

Mr. ApplianceLexington, Kentucky
We are actively interviewing for this position - Apply today and our hiring manager will follow up! As a Customer Service Representative, you are a key member of the team and represent Mr. Appliance on support calls. You are the voice of Mr. Appliance and the first point of contact for our customers. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Benefits: No weekends or evenings! Medical Dental Vision Paid time off Retirement Specific Responsibilities: Receive incoming calls in professional and courteous manner Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Ordering and receiving parts Job Requirements: Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Computer literacy Each of the 350+ Mr. Appliance locations are independently owned and operated franchises. We live our code of values with Respect for all people, Integrity in all dealings, serving customers with Enthusiasm , and Having Fun in the Process . When you do what you love, it never feels like a job. And what we love doing is problem-solving, figuring out why appliances aren’t working, and then bringing them back to life. It helps that our culture is all about learning and collaboration. And if that isn’t enough, there’s competitive compensation and flexible working hours. Give us a shout. Notice Mr. Appliance LLC is the franchisor of the Mr. Appliance® franchised system. Each Mr. Appliance® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Appliance LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Appliance LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Mr. Appliance® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Appliance LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Appliance LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Posted 30+ days ago

M logo

Customer Service Representative / Administrative Assistant / Weekends Off

Mr. Appliance KingNorristown, Pennsylvania

$25,000 - $45,000 / year

We at Mr. Appliance® are looking for qualified professionals to join our team. As an international appliance repair franchise network with 150 locations, we frequently have appliance repair job openings for technicians, managers, and support personnel throughout North America. Our franchises offer competitive compensation packages, complete training programs, and fast track advancement. We live our code of values of Respect, Integrity, and Customer Focus while having fun in the process! As a Customer Service Representative, you are a key member of the team and represent Mr. Appliance on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Specific Responsibilities: Receive incoming calls in professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Job Requirements: Minimum two years admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Benefits: Benefits package vary by location We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: $25,000.00 - $45,000.00 per year When you do what you love, it never feels like a job. And what we love doing is problem-solving, figuring out why appliances aren’t working, and then bringing them back to life. It helps that our culture is all about learning and collaboration. And if that isn’t enough, there’s competitive compensation and flexible working hours. Give us a shout. Notice Mr. Appliance LLC is the franchisor of the Mr. Appliance® franchised system. Each Mr. Appliance® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Appliance LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Appliance LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Mr. Appliance® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Appliance LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Appliance LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Posted 3 weeks ago

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Part Time - Outlet Customer Service Associate - Flexible

Lowe's Home CentersHuntsville, Alabama
• Customer Service• Provides SMART customer service at all times through the daily execution of Lowe's Outlets• Seeks out customers to understand his/her needs and assists in locating, demonstrating,selecting, carrying, and/or loading merchandise• Listens to and responds knowledgeably and promptly to customer and employee questions bytaking them to areas of the store and walking them through projects when necessary• Demonstrates sincere appreciation to customers • Communicates information to customers regarding all stock, special order merchandise,• feature benefits, application, and warranty information related to Lowe’s Outlet programs• Provides prompt support to all checkout functions, call buttons, departmental pages, or• requests for assistance.• Writes customer contracts and invoices for equipment rental.• Cross-functionally trains in other areas of the Outlet to help deliver the best customer service.• Generates leads for Project Specialist Exterior (PSE) programs by actively engaging• customers in their project needs• In-stock• Uses store systems to prioritize loads, print pricing labels, and to look up items or item• numbers for price and inventory information• Down stocks merchandise by looking for empty areas on shelves and replenishing supplies• Prepares merchandise in department of responsibility based on customer• requirements/specifications• Clean and Safe Stores• Monitors merchandise entering and leaving the store entrances and exits and assists• customers or associates who trigger the alarm• Detects common signs of shoplifting, theft, and other security risks, and promptly• communicates them to management and/or Asset Protection• Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to• maintain cleanliness and organization of store and working areas• Maintains a safe and secure work environment, which may include conducting daily safety• reviews, noting hazards, keeping aisles clear, and securing doors and gates• Adheres to all safety requirements relevant to one’s regular job duties: top stock safety,• reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters,• and safety devices• Operates store equipment as needed depending on one specific role and department (e.g.,• Zebra phone, telephone, paging system, iPhone, copiers, fax machines, computers, CCTV• surveillance system, pallet jacks, electric lifts, compacter baler)• In addition to the above responsibilities, this individual is held accountable for other duties as• assigned• Additional Responsibilities specific to PROs in a Lowe’s Outlet.• Provides exceptional customer service by applying SEEK – LEARN – BUILD to all customer• interactions• Assists Pro customers to find product by walking the customer to the correct aisle and bay• Assists Pro customers with loading product in the aisle and then into their vehicles to provide• a faster “in and out” shopping experience• Understands Pro Loyalty, Pro Credit, MSH, Volume Savings and Pro Delivery programs. Uses• the SMART phone and sales terminal to enroll customers into these beneficial programs• Uses the point-of-sale terminals to process walk up, phone, email, and online orders. Calls• vendors to verify product availability and cost as needed• Additional Responsibilities specific to the Outlet Department• Helps customers have a positive shopping experience by neatly displaying up-to-date and• accurate pricing and signage• Uses cash register to process sales transactions according to company guidelines• Delivers excellent customer service during the checkout process by ensuring the customer is• satisfied and encouraged to come back to Lowe’s Outlets. • Completes freight and merchandising fulfillments, physically moves stock as it is delivered,• schedules shipments when necessary, and checks the quality and accuracy of orders• Processes returns to the Distribution Centers and appropriately disposes/returns items• Coordinates and supports deliveries from beginning to end, serving as the expert for• answering questions and solving problems related to deliveries• Inspects merchandise prior to loading and delivery, prepares merchandise and loads for• delivery, supports planned delivery routes, verifies invoices against items loaded, and assists• with product connections or returns• Inspects and cleans interior areas (e.g., bathrooms, breakrooms, hallways) as well as exterior• areas (e.g., parking lots) (as needed)• Keeps staff and customers safe by walking the store to check for leaks, spills, and unsafe• displays, fixes equipment and facilities, and performs preventative maintenance• In addition to the above responsibilities, this individual is held accountable for other duties as• assigned Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Posted 30+ days ago

Arena Sports logo

Customer Service Representative (Part-time)

Arena SportsRedmond, Washington

$19 - $21 / hour

Join our Customer Service Team! Fun and friendly environment Flexible and consistent hours Competitive wages Tip Pool Paid training Paid sick time 401(k) with employer match (upon eligibility) Referral program Opportunity for advancement Fitness-casual dress code Employee discounts $19/month gym membership at Magnuson Athletic Club Job Summary Arena Sports Customer Service Representatives (aka Hosts) are vital to the success of our business. As the face of Arena Sports, they help give customers the best possible experience by providing exceptional service. That means they are knowledgeable in all aspects of our programs and enjoy interacting with others. Whether it’s answering questions in person, making phone calls, checking in players, booking birthday parties, or just working the counter, our hosts know how to get it done—and have fun while they're doing it. Learn What a Customer Service Rep Does at Arena Sports Company Overview Arena Sports is a family-run business dedicated to family fun. We offer great soccer leagues and classes year-round. We also offer other ways to play, celebrate, and learn through our camps, birthday parties, inflatable FunZones, restaurants, and Family Entertainment Centers. Responsibilities Become well-versed in all Arena Sports offerings to provide outstanding customer service Collaborate with customers to answer questions and problem solve Effectively and professionally communicate with customers in person, on the phone, and by email Accurately process transactions, both cash and credit cards, using our Point of Sale and Scheduling platforms Serve food, beverages, and concessions (must obtain a Food Handlers and MAST permit ) Help maintain a clean facility Qualifications Customer Service Representatives are team players who are enthusiastic, reliable, detail-oriented, and willing to go the extra mile for all customers. They also: Build rapport with all customers and families Multi-task and manage time effectively Know how to have fun on the job! Previous customer service experience is preferred but not required. Compensation: $19.16 - $21.16 per hour Arena Sports is a family-run business dedicated to family fun. We offer great soccer leagues and classes year-round. We also offer other ways to play, celebrate, and learn through our camps, birthday parties, inflatable FunZones, restaurants, and Family Entertainment Centers. Arena Sports is a dynamic company with many opportunities for growth and a “promote from within” philosophy. We offer competitive wages, flexible scheduling, great benefits and a fun, casual work environment. We are looking for talented, customer service-oriented people to join our team.

Posted 3 weeks ago

A logo

Spanish Bilingual Customer Service Agent

AllianceOneOrlando, Florida

$21+ / hour

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience. Job Description: As a Spanish Bilingual Customer Service Agent, you will be answering inbound calls to assist customers with accounts, toll invoices, technical assistance, and DMV registration holds. At AllianceOne we pride ourselves on living our corporate values of integrity, respect, professionalism, innovation and commitment. Due to growth in our business we are seeking talented professionals who will help us provide world class service to the consumers we work with and deliver exceptional results for the clients we serve. PAY: $20.50/hour LOCATION: Orlando, FL 32807 HOURS: Monday- Friday 10:45 AM- 7:15 PM + Saturday 8:00 AM- 4:30 PM *In addition to Sunday, you will also have one of the following weekdays off: Tuesday, Wednesday or Thursday (this will be assigned based upon staffing needs) TRAINING SCHEDULE (1st 2 weeks) : Monday- Friday 10:45 am- 7:15 pm BENEFITS: Our comprehensive benefits include, but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Generous Paid Time Off package, Optional Daily Pay, EAP, 401k after 90 days and much more! You will be eligible for Health benefits on the first of the month following your hire date, or coincident to your hire date if you were hired on the first of the month. RESPONSIBILITIES: Quickly and accurately identifying and assessing individual customer needs and taking appropriate action steps to satisfy those needs Responding to customers in a polite and courteous manner Projecting patience, empathy, caring and sincerity in voice tone and words Establishing rapport over the phone quickly and remaining positive and upbeat while following client guidelines and all rules and regulations Express thoughts and information clearly and succinctly Inspiring confidence and positively influence the behavior, actions, and thoughts of others Communicating unpleasant or negative information in a tactful manner Consistently meet established productivity, schedule adherence, and quality standards Be flexible, adjust quickly, and react positively to change Special projects as required QUALIFICATIONS: Spanish Bilingual Required Prior customer service experience (high volume call center experience is a plus) Professional verbal and written communication skills Outstanding attendance & work ethic Strong ability to navigate multiple systems while speaking with customers Must be self-motivated, problem solver and use critical thinking Good typing/keyboarding skills (a test will be given) Ability and openness to work professionally with a diverse customer base Works well in team setting A criminal background check and drug test are required Vehicle tag check will be done, and any outstanding toll violations must be paid before your employment with us begins. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at recruiting@allianceoneinc.com . Questions? Please review our privacy notice available at the following www.allianceoneinc.com/careers For additional information on AllianceOne visit our website at www.allianceoneinc.com

Posted 2 weeks ago

Servpro logo

Customer Service Representative

ServproPortland, Oregon

$18 - $20 / hour

Replies within 24 hours Benefits: 401(k) matching Bonus based on performance Company car Company parties Competitive salary Dental insurance Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Do you love helping people through difficult situations? Then don’t miss your chance to join our Franchise as a new Crew Chief. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”! Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Job Description: Manage and complete jobs according to SERVPRO® processes per work order. Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Communicate and establish relationships with commercial, insurance, and residential customers. Responsibilities: Explain processes and answer customer questions, as needed Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met Communicate clear expectations to Production Technicians and supervise their activities Perform production processes as scheduled and ensure quality control Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers Resolve problems quickly as they arise Manage job file documentation to ensure complete and accurate project details Manage and control costs of production projects Manage assets by protecting and using equipment and materials properly Clean and maintain vehicles, equipment, warehouse, and office areas Perform sales and marketing activities, including add-on sales and security checks Qualifications: Effective written and oral communication Experience in cleaning/restoration preferred High school diploma/GED IICRC certifications preferred Ability to travel locally or out of state when necessary Physical and Work Environment Requirements: Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance Exposure to chemicals Walking and standing for long periods of time, driving, sitting, climbing, Ability to climb ladders and work at ceiling heights Ability to work in tight spaces (e.g., crawls spaces under buildings) Repetitive pushing/pulling/lifting/carrying objects All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever. Compensation: $18.00 - $20.00 per hour Picture yourself here fulfilling your potential. At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Posted 1 week ago

Planet Fitness logo

Customer Service Representative Nights and Weekend

Planet FitnessPrairieville, Louisiana

$11+ / hour

Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $10.50 per hour JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 1 day ago

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Customer Service Representative--Indepedent Insurance Agency

Lee Winters Insurance AgencyRaleigh, North Carolina

$25,000 - $40,000 / year

Benefits: Health Insurance Stipend Opportunity for advancement Paid time off Training & development Come join the team in our busy and growing, independent insurance agency! We are looking to hire a Customer Service Representative that will oversee many day to day responsibilities that help our office run smoothly. Looking to fill approx. 40 hours a week. Responsibilities include:-Sorting paperwork and mail.-Using the company management system to file paperwork.-Completing requests for Certificates of Insurance.-Answering the phone and transferring calls as needed.-Assisting agents with policy endorsements-Must be computer literate (MS Work, Outlook, Internet, etc.)-We are looking for someone who brings a positive attitude to the table as well as time management, problem solving, and organizational skills. -This employee needs to be a self starter who can handle multiple tasks at once without having to be told what to do.-We prefer someone who is P&C licensed, but if not licensed, we will help you get licensed It's a bonus if you can speak additional languages--Preferably Spanish! If you have that positive energy and enjoy office tasks, this is the job for you. Please reach out, we would love to hear from you. Compensation: $25,000.00 - $40,000.00 per year YOUR FUTURE as an Independent Insurance Agent Starts Here If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with an IIANC member agency is a great career choice! IIANC’s members are Trusted Choice® independent insurance agencies located all across North Carolina. You’ll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you? This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

Posted 3 weeks ago

Planet Fitness logo

Customer Service Representative Nights and Weekend

Planet FitnessSt. Cloud, Minnesota

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Overview

Schedule
Full-time
Career level
Senior-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Job Title:         Customer Service Representative
Reports to:       Club Manager
Status:               Full Time/Part Time/Non-Supervisor/Non-Exempt
Job Summary
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. 
Essential Duties and Responsibilities 
·       Greet/meet potential members, providing a great customer experience. 
·       Handle front desk related tasks:
o   Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o   Taking info calls and tours
o   Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
·       Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
·       Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
·       Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs.
·       Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
·       Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
·       Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
·       Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. 
Minimum Qualifications
·       Honesty and good work ethic
·       Strong customer service skills
·       Basic computer proficiency
Physical Demands
·       Standing and walking at least 75% of the shift
·       Talking in person or on the phone at least 75% of the shift
·       Must be able to lift to 50 lbs. less than 30% of the time. 
Benefits
  •  Dollars for Scholars Program
  •  Employee Appreciation Program
  •  Free Membership for self and one family member or friend
  • Team Member Support Team
  • Health, Dental and Vision Insurance
  •  Critical Illness Insurance
  •  Short Term Disability Insurance
  • Accident Insurance
  • Voluntary Life Insurance
  • Pet Insurance 
  • HSA
  • Advancement Opportunities 
Check us out on LinkedIn at:Planet Fitness - PF Baseline Fitness

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

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