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Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Customer Service Representative Remote | Legacy Wealth Associates At Legacy Wealth Associates , our clients trust us with more than numbers—they trust us with their future. We’re looking for a Customer Service Representative who can bring clarity, empathy, and professionalism to every interaction. This is a client-focused role where you’ll be part educator, part problem-solver, and part guide—helping families feel confident as they make important financial decisions. Your Role in the Team Be a dependable first point of contact for clients, offering friendly and solution-oriented support. Communicate through phone, email, and virtual meetings to answer questions and resolve requests. Translate complex information into simple, easy-to-understand explanations. Keep accurate, detailed records of client conversations for seamless follow-up. Proactively check in with clients to ensure they’re on track with their goals. What You’ll Bring Clear and confident communication skills, both written and verbal. Ability to handle multiple priorities without losing attention to detail. A calm, patient demeanor—even when navigating challenging situations. Comfort working independently in a remote environment. Customer service or administrative experience is a plus, but not required. Why This Role Matters Every conversation you have will directly impact someone’s financial journey. You won’t just be answering questions—you’ll be making people feel heard, supported, and prepared for what’s ahead. Perks & Benefits Flexible scheduling with fully remote work. Health coverage options. Retirement plan support. Ongoing professional training. Invitations to industry events and networking opportunities. About Legacy Wealth Associates We help families protect, grow, and pass on their wealth with confidence. Our approach is rooted in integrity, education, and long-term relationships. If you want your work to make a meaningful difference in people’s lives, we’d love to hear from you. Powered by JazzHR

Appointment Setter - Work From Home - Hiring This Week   If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. Our ideal candidate is a person who is flexible, adaptable and trainable. A person that is looking for a long term career fit and wants to get their foot in the door with a company to grow is important to us. Position Benefits: Full training provided No experience needed Great compensation  Great weekly pay and bonuses A dynamic team environment The opportunity for growth; we promote from within!!! What we are looking for in you: Communication skills Basic computer skills Willing to talk to new people Outgoing and friendly personality Detail oriented Eager and willing to learn We pride ourselves in great company culture and leadership programs with constant mentor-ship to help our managers develop themselves into stronger team leaders. If you feel that you possess the qualities that we are looking for and would like to see if you are a fit for our company, apply now! I will set you up with an interview at the soonest available date. Powered by JazzHR

Make a Living by Making a Difference — From Anywhere Imagine a career where you help protect families, grow professionally, and work from anywhere. That’s exactly what we offer. For decades, we’ve partnered with labor organizations, community groups, and associations across North America to deliver life-changing benefits to the people who keep our world moving. Now, we’re growing — and looking for driven individuals who care about people and want their work to matter. The Opportunity: This is not your typical sales job. You won’t be dialing random numbers or knocking on doors. Instead, you’ll speak with individuals who have already requested information about their coverage options. Here’s what your day might look like: Calling or video chatting with pre-qualified members Listening to their needs and providing expert guidance on available plans Walking clients through the application process step by step Ensuring every enrollment is accurate and seamless Attending virtual team sessions to sharpen your skills and grow your career You Might Be a Great Fit If You: Are a natural people person who thrives in one-on-one conversations Want more than just a paycheck — you want purpose Are dependable, coachable, and eager to learn Work well independently and take pride in doing things right Have customer-facing experience (helpful but not required) Are legally able to work in the U.S. or Canada Why People Stay: 100% Remote:  Work from wherever you’re most productive Weekly Pay:  Plus bonus potential to reward your effort Upward Mobility:  Grow your role and income based on merit Health Perks:  Benefits available after a short waiting period Paid Travel:  Qualify for trips to beautiful destinations Supportive Team Culture:  You're never on your own here If you're ready to start a new chapter in your career — one built on impact, freedom, and real earning potential — we want to hear from you. Powered by JazzHR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Location: Dallas, TX On site About Us:  We are a dynamic and growing sales company focused on delivering exceptional products and services to our clients. We’re looking for a motivated and enthusiastic Entry-Level Sales & Customer Service Representative to join our team! If you're passionate about providing top-notch customer service and enjoy working in a fast-paced, team-oriented environment, we'd love to hear from you! Job Responsibilities: - Engage with potential and existing customers to understand their needs and provide excellent service. - Promote and sell our products/services to customers by highlighting key features and benefits. - Handle customer inquiries, resolve complaints, and provide solutions in a timely and professional manner. - Maintain a positive, empathetic, and professional attitude towards customers at all times. - Work with the sales team to meet or exceed monthly sales targets. - Accurately enter and update customer information in our CRM system. - Support other team members as needed to ensure smooth and efficient operations. Qualifications: - No prior experience required—just a positive attitude and a willingness to learn! - Strong communication skills (both verbal and written). - Customer-focused with a passion for helping others. - Ability to multitask and stay organized in a fast-paced environment. - A team player with a collaborative spirit. - High school diploma or equivalent (college coursework or degree is a plus). Why Work With Us? - Competitive pay and performance-based incentives. - Comprehensive training and ongoing support to ensure your success. - Opportunities for growth and advancement within the company. - A supportive, friendly, and inclusive work environment. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA   Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

We work with many large corporations such as Boeing, AT&T, Exxon Mobil, Nabisco, etc., almost every company across every industry. Our primary function within these entities are to service their staff and ensure that they understand their benefits and what is available to them. As a Customer Service Representative, you will be responsible for scheduling appointments and following up with the members who have requested information. You will be working with them on a one-on-one basis to ensure that each member understands what is available to them. We are seeking applicants with a career orientated mentality with exceptional customer service skills; those with the eagerness to learn, and the ability to work independently as well as the willingness to work as a team in order to better service the different members and entities we work with. Due to COVID-19; we are conducting our interviews 1 on 1 via zoom and zoom webinars to ensure the safety of our staff and applicants. Requirements: Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities. Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits: Health insurance reimbursement (upon qualification) Life insurance Retirement Plan UNION BENEFITS – Our staff also belong to a union which includes benefits Flexible hours Remote work optional and available Powered by JazzHR

We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts.  The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions.    The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.  Responsibilities:  Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits. Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services. Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives. Requirements:  Sales or related field Strong verbal and written communications skills Excellent listening, negotiation, and presentation abilities Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers.   Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both supplemental and permanent benefits to hard-working families for over 60 years. Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development. Qualifications:  Good verbal communication skills  Have excellent customer relation and communication skills  Upbeat & positive attitude with great energy  Interacts effectively with people and groups  Maintains good customer relations  Customer Service and/or Customer Sales experience preferred  Interacts effectively with all levels of management and employees  Team player  Legally authorized to work in the US/Canada Benefits: Full Benefits  100% remote work Flexible work schedule with option to work from home Weekly pay and performance-based monthly bonuses Chance to earn a free trip for you and a guest to the Bahamas, Cancun, Las Vegas, and other exciting locations for a yearly company convention Interviews will be held via Zoom due to Covid -19  Powered by JazzHR

We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts.  The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions.    The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.  Responsibilities:  Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits. Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services. Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives. Requirements:  Sales or related field Strong verbal and written communications skills Excellent listening, negotiation, and presentation abilities Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers.   Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level Powered by JazzHR

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Why Us: At Garage Door Services , we are more than a company that installs and repairs doors. We are a trusted partner for families and businesses across Houston, Texas. Our reputation is built on reliability, craftsmanship, and service that goes above and beyond. As a Customer Service Representative , you will be at the heart of it all, connecting with clients, solving problems, and creating seamless experiences. If you want to be part of a team that values your skills, supports your growth, and takes pride in every project, this could be the place for you. Could this Be For You: As the voice of Garage Door Services, you set the tone for every customer interaction. You thrive on helping people, staying organized, and responding with urgency and care. Every call, email, or ticket you handle shapes the customer’s experience, turning challenges into solutions and questions into confidence. If you enjoy problem-solving, communicating with clarity, and representing a company that truly stands out, this is where you can shine. You Will Be Trusted To: Accurately enter tickets, purchase orders, and customer data Communicate effectively with customers, builders, and team members Solve problems in real time while staying within company policies Identify whether issues are our responsibility or third-party or trade-related Explain solutions clearly, protecting both customer trust and company interests You Qualify With: High school diploma or equivalent 1 to 2 years of customer service experience in a professional or industry-related environment Typing 50–60 words per minute with accurate data entry skills Clear and professional communication skills Dependable with consistent attendance and ability to follow processes Reliable transportation; must work on-site (not remote or hybrid) Additional Success: At least 1 year of customer service experience in a related industry (home services, garage doors, plumbing, HVAC, electrical, roofing, construction/building supply, or auto parts) Familiarity with scheduling and dispatch systems Experience supporting field service teams Knowledge of garage door products and services Our Investment in You: Competitive pay Full benefits package including medical, dental, vision, paid time off, holidays, and a 401(k) with company match Opportunities for growth with training, mentorship, and a clear career path Life and disability insurance for added peace of mind A workplace where your contributions truly matter Equal Opportunity Employer Garage Door Services is proud to be an equal opportunity employer. We provide a workplace free from discrimination and harassment and comply with all applicable employment laws. Hiring decisions are based on business needs, job requirements, and individual qualifications. We do not discriminate or tolerate harassment on the basis of race, color, religion, gender identity, national origin, age, disability, sexual orientation, veteran status, or any other protected characteristic. Reasonable accommodations are available for applicants with disabilities during the hiring process. Powered by JazzHR

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Veterinary Emergency and Specialty Hospital of Wichita seeks a full-time customer service representative to join our team. This person will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. Candidate must be available on a monthly rotating schedule:Month 1: Monday- Thursday; 2 pm- 11 pmMonth 2: Friday- Sunday; 11 am- 11 pm The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Job Purpose : The purpose of the client services representative role is to provide outstanding client services within our veterinary hospital environment consistently. In addition, the CSR functions as an integral team member within the hospital team to support the doctors and the support staff. Duties & Responsibilities (included but not limited to) : Client Services: Responds professionally to clients’ requests for assistance in a wide variety of areas. Examples include but are not limited to the following: Emergency arrivals Appointment Scheduling Message taking directed to doctors, technicians/vet assistants, and management Facilitates communications to and from clients as necessary and directed Greets clients/patients upon arrival for a variety of services Check in patients for scheduled services Confirm reason for visit, update client/patient information/rDVM information Concludes client/patient visit with check out, schedules follow-up appointments or procedures if necessary, accepts and processes payment Always places the client at the center of attention to ensure a positive client experience Provides general and specific information as necessary and appropriate to clients Remains poised and professional with challenging clients or circumstances Demonstrates compassion and empathy during sensitive client interactions Medical Records : Is fluent in medical record systems, including paper records and electronic records Manages medical documents/electronic medical records and incoming/outgoing information Prepares client/patient record, including attaching all rDVM records for scheduled appointments and procedures As requested, faxes, copies, and/or emails of medical records to clients, RDVMs, or other veterinary hospitals are on time. Communications : Conveys verbal, written, and electronic communications in a positive, productive, and professional manner at all times, regardless of audience Communications are thorough, efficient, and accurate at all times Communications are appropriately and consistently documented according to hospital procedures Communications are delivered efficiently to the accurate recipient Medical Information & Knowledge : Achieves and sustains an appropriate level of knowledge to be informed, confident, and helpful to clients Actively grows knowledge related to hospital services, medication,s and policies Delivers information and knowledge to clients as necessary and in keeping with hospital policies, procedures, and standards of care Office Practices : Functions at a highly skilled level related to standard office practices, including but not limited to the following: Prompt and reliable attendance Friendly, compassionate, empathic, and professional mannerism Professional attire and presence following hospital policies Competent in computer data entry, multi-line telephone functions, faxing, and copier functions Competent in utilizing ezyVet and Smartflow hospital operating systems Teamwork: defined as “ Cooperative effort by the members of a group to achieve a common goal and/or outcome. ” Participates positively in all group sizes. Refrain from participating in gossip. Supports team members by assisting other areas, is receptive to feedback and suggestions. Engages in active problem-solving vs. problem-identifying. Makes suggestions related to client/patient service improvements and hospital efficiency. Equipment: Standard veterinary hospital office equipment – multi-line phone system, fax machine, copier, credit card machines, and computers EzyVet and Smartflow computer software and system Knowledge/Skills: Outstanding client service skills Solid working knowledge of veterinary hospital practice, including terminology Ability to think logically, problem-solve effectively, and anticipate the needs of clients, doctors, and co-workers Able to follow multiple, concurrent instructions Strong computer skills Strong ability to multitask, exhibit attention to detail, and focus on tasks Solid working knowledge of dog and cat breeds, normal behavior, and basic husbandry Physical: Able to stand, sit, or bend for extended periods Able to type, write, and verbally converse for extended periods Able to work the posted schedule Able to be flexible and work beyond posted schedule if necessary; able to pick up additional shifts when requested or necessary Able to lift and/or carry up to 30 lbs Powered by JazzHR