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Customer Service Representative – Logistics & Data Systems-logo
Customer Service Representative – Logistics & Data Systems
Quirch FoodsWinter Haven, Florida
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities: Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Maintain financial accounts by processing customer adjustments Recommend potential products or services to management by collecting customer information and analyzing customer needs Prepare product or service reports by collecting and analyzing customer information Contribute to team effort by accomplishing related results as needed Manage large amounts of incoming calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/team sales targets and call handling quotas Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Other duties as assigned. Qualifications and Requirements: Must be at least 18 years of age. Customer Service Skills Proven customer support experience Negotiation, Market Knowledge, and Ability to Work Under Pressure Excellent communication, presentation skills, and active listening. Phone Skills, Listening Skills, Resolving Conflict Patience, Positive Attitude, Attention to Detail, People Oriented Strong phone contact handling skills Familiar with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Ability to multitask, prioritize and manage time effectively. Computer skills of Microsoft Office, Power BI, Spreadsheets, Email communication. High school diploma or equivalent; college degree preferred Benefits you will enjoy: Comprehensive benefits package that includes: Medical, Dental, Prescription Drug Plan, Disability Plan, Life insurance Plan 401K savings Plan Paid Holidays Personal Time off Employee Discounts Quirch Foods is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. All applicants must be eligible to work in the United States.

Posted 3 weeks ago

100% Work From Home Union Position- Customer Service/ Sales-logo
100% Work From Home Union Position- Customer Service/ Sales
Global EliteGrand Prairie, Texas
Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life. We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Preferred Skills: • Excellent communication skills, including active listening and problem-solving • Ability to learn, adapt, and adjust on the go • Works well with others and individually • Possesses a strong work ethic and drive to succeed What you can expect: • Flexible Schedule with Weekly Pay • 100% Remote Position • Weekly Trainings lead by Top Leaders • Life Insurance • Health Insurance reimbursement • Industry-leading resources and technology *In the interest of community wellness, we have adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Posted 3 weeks ago

Customer Service Representative-logo
Customer Service Representative
Jiffy Lube #1160Chicago, Illinois
Job Title: CUSTOMER SERVICE REPRESENTATIVE Position Purpose : To ensure customers receive efficient and professional claim service assistance with regard to any glass problems on his/her vehicle. Customer Service Advisors are responsible for creating a positive guest experience. They offer service recommendations, ensuring completion of quality workmanship communicate to the guest any special circumstances that impact overall satisfaction. Other CSA duties include: Understanding the full range of Jiffy Lube products and services Accurately capturing guests' product needs and providing updates throughout the entire process Offering our guests options that are tailored specifically to their automotive needs Giving impartial advice to ensure that our guests are aware of manufacturer recommendations Qualifications: Simply put, we're looking for people who can provide exceptional customer service. The CSA must also: Be able to analyze, comprehend and recommend financial objectives that increase sales and service results Energized by face-to-face interaction with guests, to include resolving any issues Be a subject matter expert in such areas as vehicle safety rules, operations manuals and maintenance instructions You must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, as well as be able to speak effectively with our guests and other team members Ensure that the service center is clean and presentable If you have previous experience in retail, restaurants or the hospitality industry, you might be perfect fit for the CSA position! Physical Qualifications: To effectively perform the duties of a CSA, you must be able to stand on your feet on hard surfaces, like concrete or metal. Expect to work in an environment in which you may frequently experience hot and cold temperatures, loud noises and exhaust fumes. Other physical qualifications for a CSA include: Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic office equipment Must be able to lift and move work-related items up to 50 pounds Must be able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp and hold tools and other items with hands Have a valid driver's license and be able to drive vehicles

Posted 6 days ago

Customer Service Representative-logo
Customer Service Representative
PLSSan Antonio, Texas
This job is located at: 5129 West Ave., San Antonio, TX 78213 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 30+ days ago

Customer Service Teammate-logo
Customer Service Teammate
GO Car WashSan Antonio, Texas
TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures—especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to www.gocarwash.com . All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Posted 30+ days ago

Customer Service - Donor Support Technician-logo
Customer Service - Donor Support Technician
CSL PlasmaFlint, Michigan
Job Description Job Description Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. 3. Disconnects the donor when the process is complete. 4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. 5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. 7. Alerts Group Leader or Supervisor of donor flow issues. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information. 12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform job-related duties as assigned. Education  High school diploma or equivalent required Experience  Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience  Must be able to perform basic math calculations Working Conditions (physical & mental requirements)  Ability to understand, remember and apply oral and/or written instructions  Ability to understand and follow basic instructions and guidelines  Must be able to see and speak with customers and observe equipment operation.  Occasionally perform tasks while standing and walking up to 100% of time  Reach, bend, kneel and have high level of manual dexterity  Occasionally be required to lift and carry up to 25 pounds  Fast paced environment with frequent interruptions  Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens  Required to wear Personal Protective Equipment while performing specific tasks or in certain areas  Required to work overtime and extended hours to support center operational needs Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings. If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate. CSL offers the following benefits for this part-time position: Paid sick leave; and the option to participate in CSL’s 401(k) Savings Program. Our Benefits For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma!

Posted 30+ days ago

Greenville, SC  (Customer Service Attendant)-logo
Greenville, SC (Customer Service Attendant)
Clean LaundryGreenville, SC
  Join Our Team at Clean Laundry – Part-Time Customer Service Attendant Location: Clean Laundry - 219 Pelham Rd. Greenville, SC 29615 Pay: $13-$15/hour (performance-based raises) Hours: 12–15 hours per week (3–4 hour shifts) *Weekend availability is required* Clean Laundry is seeking a dependable, detail-oriented individual to join our team as a Customer Service Attendant . This role is ideal for someone who works well independently and takes pride in a job well done. Responsibilities: Complete a checklist of cleaning and maintenance tasks each shift Monitor the facility and assist customers as needed What We’re Looking For: Reliable and punctual Able to work independently Friendly and customer-focused Physicality : Must be able to lift 50lbs. This position requires constant movement and use of limbs. Must be able to engage in repetitive bending, kneeling, and squatting movements. Must occasionally ascend and descend step stools as required for job duties. If you're ready to be part of a clean, efficient, and customer-friendly environment, apply today . Must be at least 18 years of age for employment with Clean Laundry. Employment is contingent upon the completion of a satisfactory background check. Clean Laundry is an Equal Opportunity Employer.

Posted 2 weeks ago

Casino Customer Service Gaming Associate-logo
Casino Customer Service Gaming Associate
Knighted VenturesLivermore, California
We hire for attitude and train for skill — come grow with us! Location: Livermore, CA Pay Rate: $23 - $25 per hour (additional $2/hour for late-night shifts) Hours: 40 hours (4 days, 10 hour shifts) + weekend availability required Training: Paid training - 40 hours (5 days, 8 hour shifts) Join our team as a Gaming Associate where you'll actively oversee live card-room games. Your role involves close collaboration with casino personnel and dealers, encompassing tasks like handling casino chips, verifying game fairness and accuracy, and promptly reporting any suspicious activity. You'll help foster exceptional customer service by nurturing a positive and professional environment for both guests and colleagues through effective teamwork with the casino staff. Want to see the Gaming Associate role in action? Click here to watch a video and learn more! Ready to start your career? Apply now! After submitting your application, you can expect an update within a week. Submitting an application allows you to be considered for any of our locations across California. To streamline the process and avoid duplicates, please submit only one application. Why Join Knighted? Comprehensive Paid Training: No experience? No problem. Our thorough training program ensures you feel fully prepared for the role, with hands-on learning and a clear understanding of the job. You’ll also have the chance to connect with our corporate team and start building your network from day one! Pay Raises: With each new game mastered and every skill honed through our training, you're not just gaining expertise — you're opening the door to increased compensation. Your commitment to excellence is the driving force behind your growth, and we're excited to stand by you every step of the way, supporting your journey to financial success through continuous learning and skill development. Robust Benefits: Access to an extensive benefits package, including 401(k), student loan assistance, fully-covered health insurance, vision and dental plans, and paid time off. Employee Perks: Team activities, ability to work on multiple games, and opportunities for growth. Community Engagement: Through our Knighted Neighbors program, we provide opportunities to give back. From volunteering at local events to supporting meaningful causes, you can join a team that values making a difference—both inside and outside the casino! Low Physical Demand: This role focuses on customer service, quick thinking, and attention to detail—no heavy lifting required! Career Advancement: Progress into leadership roles; many of our current leaders started as Gaming Associates. Qualifications: Must be 21 years of age or older Authorization to work in the U.S. Proficient in mental math (addition, subtraction, multiplication, and division) Open availability for the casino's 24/7 hours of operation Ability to pass a lifetime background check, credit check, and drug screen for state licensure Physical and Mental Requirements Able to sit or stand at a gaming table for 3 to 4 hours at a time Able to use hands and fingers in a dexterous manner (movements include rotating wrists, grabbing, pulling, pushing, pinching, painting, tapping) Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location) Able to see, speak, and hear clearly during gameplay Has necessary vision capabilities: close, distance, color, peripheral, and depth perception Comfortable with direct communication and giving corrections when needed Able to stay focused and manage stress effectively in fast-paced, high-pressure environments $23 - $25 an hour Starting pay rate is $23 per hour (including paid training), but with each new game learned you have opportunities for increased compensation. We also offer a $2 differential for any overnight hours (12:00am - 6:00am) worked after the training period. Like the role but not the location? Check out our career site for other Gaming Associate opportunities in your area! Knighted Ventures and similar organizations are regulated by the California Gambling Control Commission , ensuring compliance with state gaming regulations. Knighted provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Knighted will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Knighted is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/ . By submitting your application you acknowledge and confirm that you have received, read and understand Knighted's Job Applicant Privacy Notice and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.

Posted 5 days ago

Travel & Customer Service Coordinator- USA-logo
Travel & Customer Service Coordinator- USA
GreenphireKing of Prussia, Pennsylvania
We know why you are reading about this opportunity. You are driven to achieve goals. You are looking to make a direct impact. You want to work in a culture where your co-workers work as part of a diverse team, communicate across departments, and have a positive attitude. If we had to guess, you are innovative with great ideas, want to bring efficiencies to processes, and are looking to grow your career. Are we right? If so, let’s talk about who we are. Who We Are Greenphire is a leading provider of clinical payment and communication solutions. We provide software as a service (SaaS) to reduce costs, increase participant retention, and produce quantifiable results for our clients in the clinical trial industry. Our vibrant culture focuses on four key values: All In, As a Team, For a Purpose, Solving Problems.We are a multi-year recipient of the Philadelphia Business Journal’s Best Places to Work award, and love to give shout-outs and awards to our employees. Our For A Purpose committee champions philanthropic activities throughout the year so employees can give back to our community. We have a diversity committee that focuses on breaking down barriers, recognizing that our uniqueness is what makes us so successful! The Coordinator is responsible for supporting the team of Global Study Managers in the planning and operations of active clinical trial studies. The Coordinator is the main point of contact for patient communications and the management of all patient travel and logistical details. Please note: This is a contract-position. It is part-time, 2-20 hours per week, and pays on an hourly basis. Hours are not guaranteed. Responsibilities: Manages travel and transportation budget for trial participants Participates in discussions with vendors and internal team members regarding trial participant requirements Supports hospital or clinical staff relating to trial participant enrollments and visit schedules Promptly responds to all inquiries of the trial participants and hospital/clinical staff Contributes to managing projects to profitable level through efficient work process Acts as point of contact for patient communication regarding air, hotel and ground accommodations Maintains accurate data including setting up databases and transferring data between internal operating systems Aids in producing reports as required Works with Global Study Manager to outline needs and requests of clients and patients Contributes to managing projects to profitable level through efficient work process Requirements: Bachelor’s Degree or equivalent work experience Bilingual required; Spanish preferred 2-5 years of experience in the travel industry and/or pharma industry preferred Working knowledge of Microsoft Office Ability to learn new procedures quickly and efficiently Highly organized and plan-oriented; adept at prioritization and follow-up Excels in cross-departmental communication Confidence and follow through in decision-making Working Conditions: Primary work environment is from a home office with personal computer and telephone Minimum technology required, including updated operating system, anti-virus software and password protected devices

Posted 30+ days ago

Customer Service Claims Representative-logo
Customer Service Claims Representative
United Services Automobile AsnPhoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month. Our in-office development program provides the training you need and the reassurance to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Work schedules will vary and may include some nights and weekends . Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay. We are currently seeking dedicated professionals to work in our Phoenix office (1 Norterra Drive, Phoenix, AZ 85085) as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all auto OR property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members. What you'll do: Document First Notice of Loss by acquiring relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation. Build loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling. Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are optimally resolved and accurately documented. Resolve status inquiries and, when appropriate, route to handling adjuster. Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels. Apply strong time management skills by closely adhering to assigned work schedule. Adopt continuous improvement and development through coaching and collaboration with manager and team members. Use strong call management skills by assisting members within a timely manner and limiting non-productive time. May assign or initiate emergency services when required on specific claims. Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours. Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically. Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment. Ability to prioritize and multi-task while navigating through multiple business applications. Successful completion of a job-related assessment is required. May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.) What sets you apart: US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,750 to $45,750 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Posted 2 weeks ago

Outbound Customer Service Representative (Remote)-logo
Outbound Customer Service Representative (Remote)
ABC Legal ServicesSan Juan, Puerto Rico
Position Overview: Docketly is an appearance counsel provider, covering simple creditors rights hearings. We find attorneys to stand-in on short, procedural hearings. We are looking for a team player that can roll up their sleeves and learn from the bottom up, and be able to pick up multiple job duties quickly, and efficiently. We are looking for critical thinkers who are self-starters and are natural born leaders! Key Responsibilities: Learn how we deliver scripted dialogue to schedule attorneys for hearings Learn how the business operates quickly, and be able to make calls frequently. Portray our standards of customer support specialist Ability to meet or exceed specific set goals and metrics Daily stand-up meetings with the team Qualifications: A solutions-focused mindset and ability to work in an environment which demands the ability to identify problems and drive appropriate solutions Excellent verbal and written, organizational, presentation, and communication skills Technical savviness Strong analytic capability - the ability to transform data into insight Ability to function in a fast-paced and innovative environment Ability to read, write and speak English Being a Docketly employee means: Comprehensive Medical, Dental Vision Coverage 401K plan with company matching Transit benefits Excellent growth opportunities Starting Pay : $12.00 per hour People who should apply for our Docketly Support Specialist (Sales): Eager to grow with a scaling business Comfortable in a fast-paced environment Confident on the phone Learn to solve problems before they exist Comfort with high volume workload; not being afraid to "roll up your sleeves" Leverage strategic thinking, influencing and coaching skills.

Posted 1 day ago

Customer Service Representative-logo
Customer Service Representative
Ace Hardware Home ServicesDenver, Colorado
Compensation Details: $21-$25 Job Description: POSITION SUMMARY : The Customer Service Representative (CSR) is the primary person who answers the phone to discuss our services, prices and availability. Every effort to assist new customers in understanding how we work is expected during each conversation. Once a complete understanding has developed and estimated package/pricing is given, each customer is to be scheduled with a brief description of the type of work, the correct Craftsman, and an exact date and time when work is to be performed. Assisting with training and new hiring of Customer Service Representatives. Properly handling customer complaints and elevating to Office Manager as needed. PRINCIPAL ACTIVITIES : Answering the phone, entering lead in CRM, educating customer on AHS and following call blueprint. Schedule job on appropriate craftsman based on skill set and location. Inputting detailed notes on job description. ​ Reviewing draft estimates, draft and balance due invoices. Respond to customer complaints and problems. Prepare daily work and run schedule efficiently. Call customers for job reviews. Call 11-month call warranty. General Admin tasks, supply updated, filing, office maintenance. Assist and execute new initiatives. Maintain a closing ratio of minimum 65%. Send thank you notes. Complete understanding of the AHS Service Path. Assist with the training of new team members KNOWLEDGE, EXPERIENCE, AND COMPETENCIES : 3+ years’ experience in customer service skills. 2 + years’ previous dispatching experience. Ability to solve complex problems. Excellent written and verbal communication and interpersonal skills. Ability to handle stressful situations and work in a fast-paced environment. Microsoft suite (Outlook, Word, Excel) experience. Minimum of 50 WPM and ten-key a plus. Multi-tasking, time management and prioritization skills a must. Critical thinking skills. Indirectly managing Craftsmen. Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand. In addition to providing our employees a great culture, we offer competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including: Incentive/Commission/Bonus opportunities (Based on role / grade level) 401(k) retirement savings plan with matching company contributions, eligible on your first day! Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents. Warehouse Merchandise Discount! Paid time off & paid holidays (depending on role and month of hire) Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Customer Service and others). Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities. Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review. Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support. * Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert About Ace Hardware Home Services Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting. Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your Home℠ and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware. Equal Opportunity Employer Ace Handyman Services is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Handyman Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Handyman Services reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Posted 5 days ago

Customer Service Agent-logo
Customer Service Agent
Ardmore ToyotaArdmore, Pennsylvania
Description of the role: Assist Department Manager with assigning opportunities to sales staff and following up with their progress Provide exceptional customer service through text, email, video, and phone interactions with customers Assist with Department Manager in maintaining reporting information in a timely manner Responsibilities: Respond to online inquiries promptly and professionally Follow up with customers to confirm appointments and provide additional information Enter customer data accurately into the company's system for sales tracking Requirements: Strong communication skills both written and verbal Ability to work in a fast-paced environment and multi-task effectively Retail, hospitality, or restaurant experience a plus The ability to work with both video and social media Benefits: $18.00 per hour paid weekly plus bonuses for a total yearly first year pay expectation of $ 54,300-$ 58,100 Potential for growth and advancement within the company 5 day per week work week with set schedule- no weekly changes Full training provided- no prior auto experience needed Health insurance options available About the Company: Ardmore Toyota is a well-established automotive dealership located in Ardmore, PA. We are committed to providing excellent customer service and offering high-quality vehicles to our customers. Join our team and be a part of our success! Employer Subsidized Benefits 401K plan Section 125 pretax health and benefit plans allowing you to pay for many benefits pre-tax and saving you money Employer subsidized Health Plans including subsidized dependent coverage: 3 different health plans with Independence Blue Cross for employees working 30 hours or more per week; HMO Personal Choice Personal Choice High Deductible Plan United Concordia Dental Davis Vision American Fidelity GAP medical deductible reimbursement plan $10,000 Group life insurance at no cost to the Employee Non employer subsidized voluntary benefits Short and Long term Disability Insurance Individual Life Insurance Disability Insurance Critical Illness protection Flexible Spending Accounts Accidental death and dismemberment Insurance Additional Benefits - fully paid by Employer Professional enrollment support to help you understand your benefits Paid Time Off for Full and Part time employees Employee vehicle purchase discounts Employee training KTB dedicated Client Service Team for all employees Employee Referral Program We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. As a local, family owned and operated company we have been shaking up the automotive stereotypes for over 50 years. We believe in an upfront, honest, and simple car buying experience - that’s where you come in and we can’t wait to hear from you. We proudly operate on a set of Core Values which drive our decisions and actions on a daily basis. They are: Do The Right Thing – Nothing is worth compromising a relationship Lead By Example – Be willing to help no matter how difficult the challenge Display Positive Energy – A good attitude is highly contagious Be Open Minded – The only thing that is constant is change

Posted 1 week ago

Customer Service Representative-logo
Customer Service Representative
Avis Budget GroupIndianapolis, Indiana
$16.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You’ll Do: This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Perks You’ll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We’re Looking For: Valid Driver’s License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Indianapolis Indiana United States of America

Posted 2 weeks ago

Commercial Lines Customer Service Representative-logo
Commercial Lines Customer Service Representative
HUB InternationalSavannah, Georgia
ABOUT HUB INTERNATIONAL: HUB International Limited (“HUB”) is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 500+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions. WHAT WE OFFER YOU: At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer: Competitive salaries and benefits offerings Medical/dental/vision insurance and voluntary insurance options Health Savings Account funding 401k matching program Company paid Life and Short-Term Disability Plans Supplemental Life and Long-Term Disability Options Comprehensive Wellness Program Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off Great work/life balance because that’s important for all of us! Focus on creating a meaningful environment through employee engagement events The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry! Growth potential - HUB is constantly growing and so can your career! A rewarding career that helps local businesses in the community Strong community support and involvement through HUB Gives SUMMARY: The Commercial Lines Customer Service Representative is responsible for the day-to-day servicing of specific accounts at the direction of the Account Executive and/or Producer. This position requires direct interaction with clients, Account Executives, Producers, insurance companies, finance companies and various departments within the HUB organization. ESSENTIAL DUTIES AND RESPONSIBILITIES: Issue auto ID cards, binders, certificates & Evidence of Property Order loss runs and input information Order MVRs and E Mods Process change requests and cancelations – suspense and follow up, check and scan when received Audits – including checking rates, ordering worksheets and invoicing Support Account Manager and Account Executives - provide updates once policy is bound (update future application and pull over to current) Process new business and renewals Set up/update billing information Scan and input all correspondence into paperless file Email signed forms to carrier Invoices Prepare policies to be delivered Reconcile fleet schedules Prepare tabs for proposals Agent of record letters Finance agreement quotes Renewal of all policies Additional administrative duties – general scanning, mail, phone support Assist as needed with various projects Handle claims intake for the unit REQUIREMENTS: High school diploma or equivalent 1-2+ years of Commercial Lines experienced preferred Active Property and Casualty License is preferred or must be willing to complete licensing requirements within 60 days of hire if not already obtained Strong computer skills and proficient with various software programs Must have excellent written and verbal communication Organized and highly detail-oriented Department Account Management & Service Required Experience: 1-2 years of relevant experience Required Travel: No Travel Required Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Posted 6 days ago

Digital Print / Center Associate / Customer Service-logo
Digital Print / Center Associate / Customer Service
The UPS StoreHuntsville, Alabama
Pay rate: $13.00 per hour / paid bi-weekly The UPS Store is a franchised network offering a wide range of services, including shipping,packing, printing, and notary services The Digital Print / Center Associate delivers world-class customer service to all retail customers, including business owners, corporate professionals, and busy families. He or she packs and processes shipments for local, national, and international delivery using a variety of carriers and also manages and produces graphics and print orders. In addition, he or she operates copiers, fax machines, binding equipment, laminators, and cash registers, among other daily tasks. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has at least one year of customer service experience, one to two years of experience in a print production/graphic design role or a two-year degree in graphic design or a related field, experience with Microsoft Office, a friendly and genuinely helpful demeanor, and a professional appearance. He or she is driven to succeed and is an energetic self-starter and team-player who is trustworthy and a fast learner. RESPONSIBILITIES Understands and fulfills the needs of walk-in customers and telephone/email inquiries Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience Takes ownership of customers’ packing, shipping, and/or print problems and offers viable solutions Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed Produces/designs, proofs, and updates materials for print projects using Adobe and Microsoft Suites for both Mac and PC Operates all equipment, software, and devices in an expert fashion and is willing to teach others Prioritizes and optimizes the work load to streamline the production flow Frequently multi-tasks while maintaining extreme attention to detail and high quality control Maintains a clean, organized, and safe working environment May open and/or close the store and perform end-of-day accounting, etc. Takes action to learn NEW products, services, alternative solutions, and industry trends as well as occasionally reviewing/retraining on lesser used services Performs other duties as assigned QUALIFICATIONS High school diploma or GED required Strong computer skills, including Microsoft Office Good communication and people skills Strong analytical and math skills Highly organized and detail oriented Able to work and complete tasks independently in a quick turn environment Able to work collaboratively High energy level Prompt, reliable, and responsible Able to lift 40+ pounds

Posted 30+ days ago

Entry Level Customer Service/Sales-logo
Entry Level Customer Service/Sales
Global EliteConroe, Texas
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 3 weeks ago

Customer Service Associate-logo
Customer Service Associate
RoswellRoswell, Georgia
Job Description SALES CONSULTANT: We are seeking an energetic Customer Service Sales Consultant to deliver fast, friendly, and knowledgeable service by actively seeking out customers in the store to assess their needs and provide assistance. Sales associates have an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project. RESPONSIBILITIES: Customer Assistance: Greet customers, understand their needs, and provide guidance and recommendations on products or services. Sales Generation : Actively engaging with customers to promote and sell products, meeting or exceeding sales targets and quotas. Product Knowledge: Developing a comprehensive understanding of the products or services offered by the company, including features, benefits, and pricing. Customer Service: Ensuring a positive customer experience by addressing inquiries, resolving complaints, and providing post-sales support. Merchandising: Participating in visual merchandising activities, such as organizing and displaying products in an appealing and organized manner. Stock Management: Monitoring inventory levels, restocking shelves, and conducting regular inventory checks to ensure product availability. Cash Handling: Processing transactions accurately, including cash, credit card, or other payment methods, and maintaining proper cash register procedures. Team Collaboration: Collaborating with team members and other departments to ensure a cohesive and efficient work environment. Product Training: Participating in training programs and staying updated on product knowledge and industry trends. MINIMUM QUALIFICATIONS: Communication Skills : Excellent verbal and written communication skills to effectively interact with customers and provide product information. Customer Focus: A strong customer service orientation with the ability to understand and meet customer needs. Sales Skills: Basic sales techniques and the ability to identify opportunities to upsell or cross-sell products. Product Knowledge: Familiarity with the products or services being offered, or the ability to quickly learn and retain product information. Teamwork: The ability to work collaboratively with colleagues to achieve sales and customer service goals. Adaptability: Flexibility to work in a fast-paced retail environment and adapt to changing priorities or situations. Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize responsibilities. Integrity: Displaying honesty, trustworthiness, and ethical conduct when dealing with customers and handling financial transactions Ability to speak SPANISH a plus WHAT WE OFFER: -Competitive base salary plus commission and benefits -Attractive sales bonus structure -Paid vacation -Committed and active management team -Family-friendly, inclusive work environment -Opportunities for career advancement and mentorship Job Type: Full-time Benefits: 401(k) Health insurance Paid time off Vacation Pay Sick Pay Schedule: 8-hour shift Day shift Overtime Weekends are mandatory on a rotating basis Supplemental Pay: Commission pay Ability to commute/relocate: Atlanta, GA: Reliably commute or planning to relocate before starting work (Required)

Posted 1 day ago

Entry Level Customer Service/Sales-logo
Entry Level Customer Service/Sales
Global EliteMemphis, Tennessee
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 2 weeks ago

100% Work From Home Union Position- Customer Service/ Sales-logo
100% Work From Home Union Position- Customer Service/ Sales
Global EliteRochester Hills, Michigan
Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life. We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Preferred Skills: • Excellent communication skills, including active listening and problem-solving • Ability to learn, adapt, and adjust on the go • Works well with others and individually • Possesses a strong work ethic and drive to succeed What you can expect: • Flexible Schedule with Weekly Pay • 100% Remote Position • Weekly Trainings lead by Top Leaders • Life Insurance • Health Insurance reimbursement • Industry-leading resources and technology *In the interest of community wellness, we have adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Posted 1 week ago

Quirch Foods logo
Customer Service Representative – Logistics & Data Systems
Quirch FoodsWinter Haven, Florida
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Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Essential Duties and Responsibilities:

Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Maintain financial accounts by processing customer adjustments
Recommend potential products or services to management by collecting customer information and analyzing customer needs
Prepare product or service reports by collecting and analyzing customer information
Contribute to team effort by accomplishing related results as needed
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/team sales targets and call handling quotas
Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Other duties as assigned.

Qualifications and Requirements:

Must be at least 18 years of age.
Customer Service Skills
Proven customer support experience
Negotiation, Market Knowledge, and Ability to Work Under Pressure
Excellent communication, presentation skills, and active listening. Phone Skills, Listening Skills, Resolving Conflict
Patience, Positive Attitude, Attention to Detail, People Oriented
Strong phone contact handling skills
Familiar with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Ability to multitask, prioritize and manage time effectively.
Computer skills of Microsoft Office, Power BI, Spreadsheets, Email communication.
High school diploma or equivalent; college degree preferred

Benefits you will enjoy:

Comprehensive benefits package that includes: Medical, Dental, Prescription Drug Plan, Disability Plan, Life insurance Plan
401K savings Plan
Paid Holidays
Personal Time off
Employee Discounts

Quirch Foods is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. All applicants must be eligible to work in the United States.