landing_page-logo
  1. Home
  2. »All Job Categories
  3. »Customer Service Jobs

Auto-apply to these customer service jobs

We've scanned millions of jobs. Simply select your favorites, and we can fill out the applications for you.

Medical Screener - Reception Technician (Customer Service)-logo
Medical Screener - Reception Technician (Customer Service)
CSL PlasmaOrlando, Florida
Job Description Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job Description 1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings. If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate. CSL offers the following benefits for this part-time position: Paid sick leave; and the option to participate in CSL’s 401(k) Savings Program. Our Benefits We encourage you to make your well-being a priority. It’s important and so are you. Learn more about how we care at CSL. About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma!

Posted 1 week ago

Customer Service Rep-logo
Customer Service Rep
Sysco Guest SupplyPortland, Oregon
Company: US2160 Sysco Guest Supply, LLC Sales Territory: None Zip Code: 97203 Travel Percentage: 0 Compensation Range: $15.67 - $23.51 The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. You may be eligible to participate in the Company's Incentive Plan. BENEFITS INFORMATION: For information on Sysco’s Benefits, please visit https://SyscoBenefits.com Position Summary: Who We Are: Guest Worldwide is a leading global manufacturer and distributor to the Travel and Leisure industry, providing products to over 25,000 hotels in 109 countries. We manufacture personal care amenities and a full range of textiles, and, we distribute nearly everything else you find in the hotel public guest areas in the hotel room. Recently achieving a billion dollars in annual revenue, Guest Worldwide has grown its business by over 200% in the last 7 years. Guest Worldwide is also a wholly owned subsidiary of Sysco. Sysco is a 54 billion dollar, industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. The Customer Service Representative p rovide s customer and Territory Managers (TMs) support with the sales of hotel and operational supplies. Primary Responsibilities: Customer & Territory Manager Support: Answer incoming calls and emails from TMs. Research and provide information such as estimated time of arrival (ETA), customer history data, order tracking, delivery issues, proof of delivery, etc. Provide customer with order history information (i.e., item #, quantity, etc.) and pricing. Process orders (including new, cancellation or additions to current order), invoices, credits/returns and respond to customers’ inquiries. Enter and update vendor drop ship orders, including vendor manufacturer ID, cost of goods, color specifications, sizes, etc. Back Orders – If item is out of stock, check ETA. If not readily available, check availability of stock to determine if shipment can wait, needs to be pulled from another Distribution Center or substituted with a replacement item. Research and obtain ETA, proof of delivery, shipment tracking and information on returns and other request as needed. Prepare and send customer order acknowledgments. Inform TM and customer of standard procedures, order status and/or resolution of problems, if applicable. Follow up, either verbally or in writing to ensure proper customer satisfaction. Problem Resolution Review and resolve issues with customer orders such as delivery issues, shipment discrepancy and back orders. Review and process Adjustment Request Form or Return Material Authorization following approval. Review any exceptions to Company’s standard shipping policies with management. Training Regularly participate in Sysco Interactive University (SIU), vendor and other company training programs. Communicate regularly with internal Departments : Accounting – update on orders for Release on Hold . Purchasing – tracking and proof of delivery, ETA on drop shipments, items discontinued for delivery replacement items Minimum Education, Including Degrees & Certifications: High School diploma or GED required. College degree preferred. Minimum Experience (Years & Type of Experience): 2 years’ Customer Service experience, including working knowledge of shipping procedures and practices; inventory control processes, procedures and practices; and inventoried product line specifications (dimensions, weight, etc.). Call Center experience a plus. Skills & Abilities (Years & Type of Experience): Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency. Ability to effectively present information and respond to questions from suppliers, customers, management and inter-department staff. Capable of working with internal staff from other departments in a proactive and constructive manner. Customer Service – Respond promptly to requests for service and assistance as needed. Follow up as needed. Planning / Organization - Ability to prioritize and manage multiple priorities/deadlines and shift priorities as necessary. Uses time effectively. Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Judgment - Displays willingness to make decisions. Exhibits sound and accurate judgment. Makes timely decisions. Professionalism - Approaches others in a tactful manner. Reacts well under pressure. Follows through on commitments. Detail Oriented – Attention to details and accuracy. Proficient use of MS Windows and Office (Word, Excel, PowerPoint, Access and Outlook) and familiarity in maintaining a customer database and Internet navigation. Physical Demands & Work Environment: The physical, mental, and environmental conditions in which the work is performed. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee may occasionally lift and/or move up to 20 pounds. This position primarily works in an office environment. The noise level in the work environment is usually moderate. This position may require evening and weekend work depending on business needs. Guest Worldwide is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the rights to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between the Company and its employees. This job description supersedes prior job descriptions. OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates. Anticipated Close Date: 08/29/2025 The deadline may be extended in good faith based on business needs. The posting will be updated when the deadline is extended.

Posted 2 days ago

Customer Service Representative- Lakeland, FL-logo
Customer Service Representative- Lakeland, FL
GetixHealthLakeland, Florida
Are you the type of person who loves to solve problems, bring smiles to people’s faces, and make a positive impact every day? If so, we want YOU to join our team as a Customer Service Specialist! We look for people who have an internal drive to do a good job whether someone is watching them or not. People who take initiative and know the quality of their work reflects themselves. People who succeed with us tend to be thoughtful, detail-oriented, communicative. They are proactive, professional, responsible, well-spoken and polite. They are accountable to themselves and others. HealthCare Customer Service Representatives ensure that client-assigned healthcare accounts are billed and paid both accurately and timely. They perform their duties in accordance with applicable laws and regulations and GetixHealth’s policies and procedures. Position responsibilities: Medical Collections Responding to telephone inquiries (inbound/outbound), utilizing standard procedures and scripts. Gathering information, performing research and resolving customer inquiries. Communicate appropriate options for resolution in a timely manner. Inform customers/patients about services available and assess their needs. Schedule work to ensure accurate phone coverage, prioritize calls and escalate as required. Assist in planning and implementing department goals and make recommendations to management to improve efficiency and effectiveness. Other duties as assigned. Successful accomplishments and primary accountabilities of this position will depend upon establishing and maintaining effective working relationships with a variety of people both inside and outside of the functional area. Such people may include, but are not limited to: interdepartmental leadership, education and development, the patient, client hospital staff, government, insurance company representatives, vendors, compliance, finance, decision support and contact management as well as GetixHealth’s officers, senior management and staff. Education and experience: High school diploma or college degree from an accredited college or university Two to five years industry experience in medical revenue cycle management is required Medical experience, either practical or classroom knowledge needed Proven understanding of the medical revenue cycle Demonstrated excellent verbal, written and interpersonal communication skills Demonstrated knowledge of HIPAA rules and regulations Attention to detail Good attendance record Proven ability to work collaboratively in a team environment Demonstrated ability to perform work in alignment with company mission and values Proven PC proficiency in MS Office Suite Applications Work environment / physical requirements: Work environment is an office location. The position requires the dexterity to operate office equipment such as a personal computer, keyboard, mouse and telephone Occasional lifting may be required up to 25 lbs. Must be able to sit for extended periods of time with frequent bending and stooping Additional Notes: Hours: Monday - Friday 11:00am - 8:00pm EST Compensation- $16/hr+ (bonus eligible quarterly) This role profile is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position Benefits and Incentives: Comprehensive Health Coverage: Group medical, dental, and vision plans available from the first day of the month following 90 days of full-time employment. Life and Disability Insurance: Basic life/AD&D, short-term, and long-term disability coverage provided, with options for voluntary life/AD&D. 401(k) Retirement Savings Plan: Eligible to participate in the company’s 401(k) plan at the beginning of the first calendar quarter following 6 months of continuous service. Paid Time Off (PTO): Accrue Paid Time Off starting on your first day of employment. Flexibility in Benefits: The company reserves the right to amend, modify, or terminate any benefits programs as needed. GetixHealth is an equal employment opportunity employer.

Posted 30+ days ago

Customer service specialist-logo
Customer service specialist
KeylineNorth Olmsted, Ohio
Keyline Industries, a family-owned business with 2 production plants in Veneto, 9 subsidiaries in 3 continents and more than 200 collaborators, with a centralized R&D hub of 40 people. Keyline Industries is a leading manufacturer of keys, key cutting machines and transponders. In addition, Keyline Industries is a unique manufacturer of Industrial automated machines for the security industry and home & building automation – through the brands ACS and Allmatic. POSITION TITLE: Technical & Customer Support Specialist (TCSR) REPORTS TO: Director, Customer Operations DIRECT REPORTS: None FLSA STATUS: Non-Exempt / Full Time LOCATION: North Olmsted, OH POSITION SUMMARY: The Customer Support Representative’s (CSR’s) role is to act as a primary point of technical and non-technical customer support. The CSR will resolve inquiries efficiently and effectively to find customer centric solutions that support the full sales cycle including pre and post sales questions and activities related to the processing, and billing of orders. Non-technical activities include but are not limited to: order processing, billing, tracking, delivery, credit, and expediting. Technical activities include but are not limited to: providing product information, explaining features and benefits, assistance with: assembly, set up, operation, application and repair of products and services sold and/or provided by the company. KEY ACCOUNTABILITIES / RESPONSIBILITIES: The CSR will provide and deliver outstanding customer service that supports the growth of the Keyline business. As the front line for customer engagement, their primary role is to deliver against the Keyline Brand promise. Receive, track, and respond to inquiries from customers, prospects, and others in a timely and positive manner. Find solutions that work for customers and ensure that relevant feedback is proactively provided to management in order to identify potential issues before they become large problems. Handle orders by engaging in such activities as receiving, interpreting, pricing, processing, invoicing, shipping, and tracking of orders. Provide 1 st level technical assistance for customers. Escalate more complex technical requests to Repair techs to ensure customer needs are met. Assist and provide backup for various warehouse activities including making keys, picking, packing, shipping, and inventory related activities. Oversee the pickup and delivery of mail and packages to and from the post office. Sort, route and distribute incoming mail. Engage with internal customers, including the parent company and sister division, in support of broader organizational objectives. Navigate internal and external customer requests and demands efficiently to ensure they are met. Ensure data accuracy in SAP and Salesforce to maintain integrity of records. Provide ad-hoc support if requested by the Leadership Team or others. Uphold Keyline standards, policies, and procedures to achieve results. Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this role. Duties, responsibilities, and activities may change at any time with or without notice. EDUCATION / EXPERIENCE / ENVIRONMENT: Note: A combination of education and experience outside of the standards below may also be considered. MINIMUM FORMAL EDUCATION: Type of Education (or Major) Required: High school diploma MINIMUM EXPERIENCE: 2+ years Type of Experience Preferred: Customer service experience working with other organizations required. PHYSICAL DEMANDS / WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, stoop, kneel, crouch, crawl, talk, and/or hear. The employee must be able to lift or move up to 50 pounds. REQUIRED KNOWLEDGE / SKILLS: Strong interpersonal skills and a proven ability to engage with internal and external customers. Works well with others and pitches in to ensure the team meets its objectives. Naturally curious and willing to find solutions and more effective ways of working. Is compliant with company policies yet still able to improve upon best practices. Seeks out Management approval before changing any processes to ensure there are no unintended consequences. Is a positive Brand Ambassador, who recognizes that their professional conduct reflects the Keyline USA Brand and Business. Understands the business and can answer product questions when asked. Has an ability to work effectively and independently, supporting conflicting priorities and deadlines. Possesses an entrepreneurial spirit with a desire to support and grow the business. Understands the expectations set out in the Employee Handbook and Code of Conduct and performs their job in support of those standards. Can be counted on to be reliable, punctual, and productive while working to the best of their abilities. Demonstrates a strong attention to detail and consistently delivers high quality work. Able to manage their time effectively and ensure work is done efficiently regardless of sales / business fluctuations. Maintains a Safety-first mindset when working. Computer proficiency is required: experience with SAP and UPS WorldShip is preferred. Comfortable working with changing priorities and performing other duties as assigned, without formal notice. Keyline Industries provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Keyline Industries complies with applicable regional and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Posted 30+ days ago

Customer Service Agent - $17.50 + $1,000 Sign-onn bonus-logo
Customer Service Agent - $17.50 + $1,000 Sign-onn bonus
EuropcarSan Diego, California
Job Description We’re seeking individuals with vibrant personalities who love interacting with people. As a Ready Line or Return Agent, you’ll be a vital part of our team, acting as a Key Company Promoter and the face of our brand. Your energetic approach will create memorable customer experiences and ensure they receive top-notch service from start to finish. As a Ready Line Agent, you will: Maintain a clean, organized, and presentable ready line area. Ensure all vehicles are meticulously cleaned, prepped, and ready for customer pick-up. Inspect vehicles for quality standards and promptly pull any that don’t meet requirements, sending them for servicing. Facilitate vehicle exchanges, swaps, or upgrades based on customer requests to ensure a smooth transition. Confirm that an adequately completed checkout slip accompanies each vehicle. Assist customers in locating their rental cars and assist with luggage when necessary. Support the efficient flow of vehicles by moving and parking cars within the facility as needed. Perform other duties as assigned to support business needs and objectives. As a Return Agent, you will: Provide a warm, friendly welcome to all returning customers with a positive and approachable demeanor. Conduct thorough inspections of returning vehicles, checking for damage, recording mileage, and verifying fuel levels. Secure the vehicle keys from the customer and ensure all personal belongings and luggage are safely removed. Complete and submit the required paperwork to notify management of any mechanical damage or issues with the vehicle. Review the final rental contract with the customer, clearly explaining all charges and answering any questions they may have. Perform other duties as assigned to support business needs and objectives. Requirements: Valid Driver's License Top-notch people skills Ability to troubleshoot with a smile Patience and understanding throughout the rental experience High School Diploma or equivalent We offer: Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus Company-paid Life Insurance Company-paid AD&D Insurance Flexible spending account Parental leave Employee assistance program We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs . Europcar Mobility Group Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning. Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries. More info at: www.europcar-mobility-group.com

Posted 2 days ago

Customer Service Representative FT-logo
Customer Service Representative FT
SNB CareerSioux City, Iowa
Are you looking for a position with a company where you can make a difference? At Security National Bank, if there is one belief we hold together as a team, it’s that everything matters. From the words we say, to the way we dress, to the decisions we make and the actions we take – every single thing we do matters. Why? Because we recognize the inherent value of each individual, and the potential of what each person can become. We realize every one of life’s interactions is an opportunity to help someone reach that potential. This is why we treat even the smallest details of life and banking with careful thought and attention. If you aspire to do the same, we’d like you to advance your career with us at SNB. As a Customer Service Representative (Bank Teller), you are the Bank’s front-line ambassador in delivering stellar customer service. CSR’s are a critical role for the Bank and represent our brand. Successful CSR’s have a calm confidence, yet are outgoing and engaging. The ideal candidate for this position has a head for numbers, great organizational skills, and meticulous attention to detail. CSR’s process large sums of money and multiple transactions per hour, so it’s imperative they work accurately, quickly, and with a smile. Our CSR’s develop lasting relationships with our customers and promote other bank services and products through referrals. The Bank provides an excellent professional work environment where people truly enjoy coming to work each day. We are looking for a team-oriented individual with a “can-do” attitude who can proactively step up and offer assistance when needed. Security National Bank provides the training and professional development you need to build a strong foundation for a successful career in banking. JOB DESCRIPTION: Provide the highest level of service to every customer. Maintain a cash drawer including taking in/giving out cash and balancing. Accurate and efficient processing of transactions. Receive loan, safe-deposit box and credit card payments. Process cash services. Redeem U.S. Savings Bonds. Identify customer needs through qualifying questions and refer appropriate services, products and digital options. Required for this position: Excellent customer service and problem resolution skills. Excellent attention to detail, understanding of banking, ability to identify missing items, advanced organizational skills, ability to work under deadlines, independent thinking, analytical skills, self-motivation, strong oral and written communication skills, and demonstrated teamwork. EDUCATION AND EXPERIENCE: High school diploma or equivalent Cash handling experience Customer service experience Accuracy and meticulous attention to detail required Excellent oral, written, and interpersonal communication skills Ability to navigate multiple computer systems and programs with working knowledge of Word and Excel Ability to manage multiple requests simultaneously, meet deadlines, and show flexibility to change direction when needed Team-oriented and the ability to work collaboratively across all levels of the organization Service-oriented, polite, and respectful Advanced problem-solving and analytical skills Ability to take direction and instruction and follow through independently until project completion HOURS: Some extended business hours. BENEFITS: We offer a comprehensive benefit package to our employees including medical, dental, short and long term disability, life insurance, paid time off, a wellness program, and a 401(k) savings plan at hire for future financial protection. ABOUT SECURITY NATIONAL BANK: Security National Bank was chartered in 1884 in Sioux City, Iowa; founded on the time-tested principles of integrity, honor, open-mindedness, efficiency, good humor, respect, duty, and human connection. These principles served as guideposts that enabled SNB to withstand the economic panic of the late 1800s, the Great Depression, two World Wars, and the farm crisis — and emerge as the region’s most established and trustworthy locally owned bank. We believe what was worth doing well yesterday is still worth doing well today. People change and banking changes, but our time-tested principles remain. To this day, we believe that doing what’s right is the only way to take care of customers, empower businesses, cultivate growth, inspire our community, and accomplish the remarkable. Security National Bank is an Equal Opportunity, Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, or veteran status. LEARN MORE: https://www.snbonline.com/about/employment-opportunities LOCATION: Sioux City, IA

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
Dot FoodsMt Sterling, Illinois
Location: Mt. Sterling, IL Department: Customer Service & Development Reports To: Training Team Leader Wage Range: $16.80 - $25.20, plus bonus opportunity As a Customer Service Representative, you will embark in a 12- week training program, including formal classroom and job shadowing. After successful completion of the Customer Service training program, you would be responsible for covering a variety of territories in the absence of the Customer Service Rep. This position is a path to a traditional Customer Service territory, when a vacancy becomes available, typically within 6-12 months of hire. WHAT YOU’LL DO Manage customer questions and requests by providing appropriate solutions, ensuring timely and accurate response and resolution. Act as the liaison between the customer and multiple internal departments, including Replenishment, Pricing, Accounts Receivable, and Transportation Process customer orders to ensure internal order deadlines are completed on time Go above and beyond to meet customer needs, including appropriate use of empathy Work closely with a team to include, outside sales, regional teammates, and internal customers. Applies lean thinking and tools to identify and eliminate waste in all areas of the position. YOU MUST HAVE High School Diploma Excellent verbal and written communication skills Proficient in Microsoft programs such as Office, Word, and Excel Ability to process a high volume of request (email/phone) at a fast, accurate pace. YOU MAY ALSO HAVE Bachelor’s Degree Two years in a professional, Customer Service environment Appetite and proven ability to build customer relationships Ability to effectively manage multiple tasks simultaneously ROLE SPECIFICS Full-time: Monday - Friday Travel – Occasional overnight travel for outside trainings and meetings. Must have ability to travel independently as needed, without restriction by all modes of transportation, including car, plane, or train WHO WE ARE Dot Foods makes products more accessible and affordable to the food industry. We streamline the supply chain and build valuable partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here. WHAT DOT CAN OFFER YOU As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with: Significant advancement opportunities Potential to work from home after 1 year Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety. EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.

Posted 1 week ago

Customer Service Center Representative-logo
Customer Service Center Representative
MAGBaxter, Minnesota
As a member of our Guest Service Center (GSC) you will be assisting our Guests with scheduling various service appointments for our five Service Departments in a call center environment. Enjoying working with Guests and Customers over the phone is a must! Being a high performer that wants a rewarding position in a customer-focused organization is necessary. Primary duties include: Effectively managing a high volume of incoming calls. Responding to service appointment requests quickly and effectively. Advising and scheduling simple manufacturer-recommended maintenance services at specific mileages or times. Positively engaging in outgoing call campaigns to alert customers about their potential overdue maintenance or recall lists. Positively creating World Class Experiences with and for our Guests. Qualifications we are looking for: Ability to be delightful, positively engaging, and smile over the phone. Ability to secure and schedule a high percentage of appointments and handle objections. Ability to handle challenging customer concerns, remain calm under pressure, and resolve the Guest’s concern. Enjoy speaking on the phone with customers and assisting others. Strong work ethic with the ability to work in a fast-paced, result-driven environment. An energetic, hardworking, detail-oriented, organized, and passionate individual to join our Team! This position is paid an hourly base rate of 15.00/hr. plus incentives for the key metrics of Guest Service and appointments scheduled and shown. There is no limit or cap on the incentive amounts! We offer YOU: Opportunity for growth and advancement within our Company! Leader in our industry for overall Employment Package! Medical Insurance Dental Insurance Vision Plan Health Savings Account Cafeteria Plan Life Insurance Employer sponsored 401(k) & potential Profit Sharing Paid Time Off Designated Paid Holidays The Health, Wellness, and Safety of our Team Members is a Top Priority for our Company! Mills - A Trusted Tradition Since 1922!

Posted 2 weeks ago

Customer Service Representative (20 hours)-logo
Customer Service Representative (20 hours)
Mechanics BankRichmond, California
Mechanics Bank is currently searching for a part time Customer Service Representative to join our team at our Richmond Mira Vista Branch . The Customer Service Representative is responsible for assisting customers with banking transactions and offers referrals for additional products and services. Delivers excellent customer service. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. Works with leadership team to achieve personal goals in the areas of deposit growth, business relationship growth, consumer relationship growth and operational soundness. What you will do: Perform routine teller transactions working directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line, but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. Provides exemplary customer service. Represents the Bank and its products and services with pride and enthusiasm. Identify customer needs, provide information on products and services. Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities. Provides additional information to customers regarding bank’s special promotions. Reviews customer transactions for red flags and fraudulent items. Maintains awareness of current criminal scams used against banking customers. Prevents customers from becoming victims of fraud. Refers customers to Branch Management and the proper department for issues that cannot be resolved at the teller line. Represent the Bank and its products and services with pride and enthusiasm. Identify customer needs, provide information on products and services. Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities. Provide additional information to customers regarding bank’s special promotions. Assists customers with account reconcilement, copies of statements and checks, check orders; account closure, and safe deposit box entrances. Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act/Anti-Money Laundering and regulatory compliance programs. Who you are: High School Degree or GED required. Minimum of 1 year cash handling experience required in a customer facing role or experience in a banking environment with basic knowledge of bank deposit products and services required. Excellent interpersonal skills, attention to detail, and customer service. Ability to work independently, make decisions using available information and collaborate effectively as a team member. Basic knowledge of Bank deposit products and services. Ability to understand customer loan requests and make appropriate referrals. Ability to understand customer requests and provide awareness of additional products and services to make appropriate referrals. #LI-DNI Pay Range: $20.00 - $22.00 hourly Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here . To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank

Posted 1 week ago

Customer Service Representative - H-logo
Customer Service Representative - H
AmeriVetOklahoma City, Oklahoma
Animal Emergency & Surgical Center Receptionist The Animal Emergency Center is a 24-hour hospital that is open all holidays and weekends . We are looking for motivated and dedicated individuals who are flexible with scheduling, with weekends and holidays required. Attention to detail is extremely important as a receptionist. Applicants must have a professional work ethic, positive personality, excellent communication skills, and the ability to multi-task efficiently in a fast-paced environment. Prefer applicants to have veterinary experience, and knowledge of Cornerstone program but will consider the desire to learn from the right individual. We are looking for someone who pays attention to detail, team player, enjoys working with animals, is reliable, and able to work without constant supervision. Responsibilities include, but not limited to: Attention to detail is a must! Being prompt, dependable and willing to expand your knowledge, able to work without direct supervision. Required: Must be able to communicate not only with clients but with nurses and doctors as well. Must be able to multitask, possess excellent customer service skills in person and when answering the phone, letting clients into hospital, checking clients in and out as needed. Maintains the appearance and cleanliness of lobby, restroom, and exam rooms to include re-stocking of office and exam room supplies. Being calm and patient during emergency situations. Responsible for checking the client’s information and updating it as necessary. Triaging patients coming into hospital and taking immediately back if necessary and keeping clients informed throughout their visit. Paying attention to clients who are currently waiting in hospital and periodically checking on them as needed and making sure nurses/doctors know they are waiting. Requires lifting, carrying animals up to 50 pounds and (assisted by other staff members as necessary) May be exposed to unpleasant odors, noises and animal feces, blood etc. May be exposed to bites, scratches and contagious diseases. May be asked to assist another staff member on occasion with tasks such as helping restrain an animal, helping clients with their pets. At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here’s what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Posted 2 days ago

Bilingual Customer Service Agent / Agente de servicio al cliente bilingüe-logo
Bilingual Customer Service Agent / Agente de servicio al cliente bilingüe
Fix NetworkTacoma, Washington
Join Speedy Glass as a Bilingual (Spanish and English) Customer Service Agent on-site at our Tacoma, WA location This is a fully on-site role with a five-day workweek, scheduled between Monday and Saturday Únete a Speedy Glass como Agente de Servicio al Cliente Bilingüe (Español e Inglés) en sitio en una de las siguientes tiendas: Santa Fe, NM, Kennewick, WA, Denver, CO, Billings y Great Falls, MT. Help us deliver outstanding customer service to every guest, every time! ¡Ayúdanos a brindar un servicio al cliente excepcional a cada visitante, en todo momento! The Customer Service Agent is responsible for delivering exceptional service to Speedy Glass clients (Speedy Glass is part of Fix Network, a leader in aftermarket car care and repair) while actively identifying opportunities to drive sales and meet business targets. El Agente de Servicio al Cliente es responsable de brindar un servicio excepcional a los clientes de Speedy Glass (parte de Fix Network, líder en el cuidado y reparación de automóviles), mientras identifica oportunidades para impulsar las ventas y alcanzar los objetivos comerciales. This position requires strong communication and telephone skills to ensure a positive customer experience. The CSA will handle general inquiries, accurately process orders, and escalate/transfer cases, as necessary, to the appropriate representative. Success in this role is driven by integrity, professionalism, and a customer-focused mindset. Este puesto requiere sólidas habilidades de comunicación y atención telefónica para garantizar una experiencia positiva para el cliente. El agente gestionará consultas generales, procesará pedidos con precisión y escalará o transferirá casos según sea necesario al representante correspondiente. El éxito en este rol se basa en la integridad, el profesionalismo y una mentalidad enfocada en el cliente. Job Duties / Responsabilidades del Puesto Respond to customer service calls in a timely, courteous, and professional manner. Responder llamadas de servicio al cliente de manera oportuna, cortés y profesional. Place client orders with accuracy. Realizar pedidos de clientes con precisión. Refer escalated customer calls to the Call Centre Supervisor. Remitir llamadas de clientes escaladas al Supervisor del Centro de Llamadas. Investigate and troubleshoot customer service issues, with the goal of resolution. Investigar y resolver problemas de servicio al cliente con el objetivo de solucionarlos. Effectively and accurately communicate brand identity and corporate position. Comunicar de manera efectiva y precisa la identidad de la marca y la posición corporativa. Assist customers with standard account-related requests. Ayudar a los clientes con solicitudes estándar relacionadas con sus cuentas. Provide information about company products and services, charges, service conditions, and availability. Proporcionar información sobre productos y servicios de la empresa, tarifas, condiciones de servicio y disponibilidad. Update the database with accurate messages regarding transactions. Actualizar la base de datos con mensajes precisos sobre las transacciones. Conduct callbacks to ensure customer satisfaction, close jobs, and manage schedules. Realizar seguimientos para garantizar la satisfacción del cliente, cerrar trabajos y gestionar horarios. Other duties may be assigned as required. Se pueden asignar otras tareas según sea necesario. Key Responsibilities / Responsabilidades Claves Answer inbound customer calls, emails, and chats regarding glass repair and replacement services. Atender llamadas, correos electrónicos y chats de clientes sobre reparación y reemplazo de vidrios. Identify customer needs and recommend appropriate glass repair or replacement services. Identificar las necesidades del cliente y recomendar servicios adecuados de reparación o reemplazo de vidrios. Overcome objections and confidently close sales. Superar objeciones y cerrar ventas con confianza. Schedule service appointments and provide accurate pricing estimates based on customer needs. Programar citas de servicio y proporcionar estimaciones de precios precisas según las necesidades del cliente. Assist customers with insurance claims verification and processing. Ayudar a los clientes con la verificación y el procesamiento de reclamaciones de seguros. Maintain a positive and professional demeanor while handling customer inquiries, concerns, and complaints. Mantener una actitud positiva y profesional al gestionar consultas, preocupaciones y quejas de los clientes. Communicate with the team to ensure smooth scheduling and service delivery. Comunicarse con el equipo para garantizar una programación fluida y una entrega eficiente del servicio. Upsell or cross-sell additional services and products when appropriate. Ofrecer servicios y productos adicionales cuando sea apropiado. Accurately document customer interactions and service requests in the CRM system. Documentar con precisión las interacciones con los clientes y las solicitudes de servicio en el sistema CRM. Meet or exceed call center performance metrics, including call handling time, customer satisfaction, and conversion rates. Cumplir o superar los indicadores de rendimiento del centro de llamadas, como el tiempo de atención, la satisfacción del cliente y las tasas de conversión. Contribute to a positive and professional work environment. Contribuir a un entorno de trabajo positivo y profesional. Participate in team meetings and training sessions to enhance skills and performance. Participar en reuniones de equipo y sesiones de capacitación para mejorar habilidades y rendimiento. Requirements / Requisitos Bilingual, Spanish and English – both verbal and written. Bilingüe en español e inglés, tanto oral como escrito. 1-3 years' experience in customer service, preferably in a call center role. 1-3 años de experiencia en servicio al cliente, preferiblemente en un centro de llamadas. Ability to skillfully operate a telephone, computer, and related peripherals. Habilidad para operar un teléfono, computadora y periféricos relacionados con destreza. Proficiency with Microsoft Excel. Dominio de Microsoft Excel. Work Conditions / Condiciones de Trabajo Sitting for extended periods of time. Permanecer sentado por períodos prolongados. Interacts with employees, management, and the public at large. Interactuar con empleados, gerencia y el público en general. Ability to multitask and work efficiently in a fast-paced environment. Capacidad para realizar múltiples tareas y trabajar de manera eficiente en un entorno dinámico. Repetitive work. Trabajo repetitivo. Overtime may be required. Puede requerirse tiempo extra. The rewards of working at Speedy Glass include a comprehensive benefits package, paid time off paid on each paycheck, paid holidays, paid sick days, and much more! Los beneficios de trabajar en Speedy Glass incluyen un paquete integral de beneficios, tiempo libre pagado en cada cheque de pago, días festivos pagados, días de enfermedad pagados y mucho más.

Posted 2 weeks ago

Entry Level Customer Service/Sales-logo
Entry Level Customer Service/Sales
Global EliteBellevue, Washington
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 1 week ago

Customer Service Representative-logo
Customer Service Representative
Westinghouse Air Brake Technologies CorporationBuffalo Grove, Illinois
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress, creating transportation solutions that move and improve the world. Wabtec has approximately 27,000 employees in facilities throughout the world. Visit the company’s new website at: http://www.WabtecCorp.com . It’s not just about your career… or your job title…it’s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters…do things that haven’t been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so! Through our people, leadership development, services, technology and scale, Wabtec delivers better outcomes for global customers by speaking the language of industry. Summary: Like a CSR (Customer Service Representative) I, a CSR II provides the same core customer service support to the organization by responding to customer inquiries about product, price and lead time; accepts, verifies, enters and confirms customer orders; may process warranty and/or return orders and related reimbursements. This position is normally filled by advancement from CSR I, or, when filled from the outside, requires prior experience. A CSR II works under general supervision and, within a framework of established procedures, is expected to perform a wide variety of general duties with only occasional instruction or assistance. Adequate performance at this level requires a knowledge of VBI’s policies and procedures, and the ability to choose among alternatives in solving problems. Additionally, a CSR II should show a fair level of familiarity with Vapor products and know how to view exploded bills-of-material to determine component part numbers. A CSR II is expected to work productively even in the absence of a supervisor or manager. Employees in this class may be called upon to resolve difficult, sensitive or more complex functions with little supervisory input. Work is normally reviewed only on completion and for overall results. Essential Duties and Responsibilities include the following. Other duties may be assigned. Receives, processes and verifies the accuracy of orders from customers utilizing VBI’s Oracle system and customer purchase orders. Knowledgeable and able to process Commercial, International and Transit & Bus/Relay orders. Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem and most appropriate solution; following up to ensure resolution. Ensures and provides quality service to both internal and external customers. Education/Experience: Associates Degree or equivalent, with a minimum three to five years progressive customer service experience Wabtec Corporation is committed to taking on the world’s toughest challenges. In order to fulfill that commitment we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles…people like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Posted 1 day ago

Front Desk / Customer Service Representative - PART TIME!-logo
Front Desk / Customer Service Representative - PART TIME!
iFLY CareersDavie, Florida
 Front Desk / Customer Service Representative - PART TIME! For the First SIX Months of Employment, iFLY will GUARANTEE a MINIMUM HOURLY Rate of $18/hour (could be more depending on sales!) After six months, the normal pay structure will take effect: $13/hour base rate plus commissions! Our mission is to deliver the dream of flight! Learn about iFLY’s Indoor Skydiving.  iFLY is a global company with 35 U.S. locations. This is an exciting opportunity to join an established, successful, innovative company that supports your professional development.  We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience! CSRs have strong selling, communication, and customer service skills, are willing to learn and grow, and often act as the first point-of-contact to iFLY customers If an exciting, dynamic, collaborative workplace is for you, then apply!  Every team member on the iFLY Flight Crew exemplify and deliver our core values of SOAR : S afety First O utrageous Passion A ccountability R espect CSR Day-to-Day:    Safety - Promote customer safety throughout their time in the wind tunnel and facility   Sales – Actively listen to guests to recommend and sell experiences that improve their time at iFLY  Service - Maintain a positive and friendly attitude that excites customers about the experience and assist them in a timely manner  Service - Resolve product/service issues by clarifying complaints, selecting the appropriate solutions, expediting the correction, and following through  Additional Responsibilities - Stock merchandise, clean and maintain facility, operate the wind tunnel, process refunds & reschedule. As needed, participation in marketing related photography, video, and social content capture for promotional usage.   Ability to:   Stand for about 8 hours a day while working on a point-of-sale system   Exercise good judgement while staying focused and attentive throughout the duration of flight session while operating tunnel wind at speeds up to 160 mph    What We are Looking For:   Must be 18 years of age or older   Weekend availability is required   High school diploma or equivalent (required)   Exceptional sales skills   Exceptional customer-service skills   Confidence in phone and face-to-face communication   Ability to resolve conflicts, to multi-task, and to understand customer needs   Friendly, upbeat, compassionate, and personable attitude   Integrity, punctuality, and professional appearance   Ability to work well within a team maintaining positive relationships  Basic computer skills  The Good Stuff:   Average hourly rate, including commissions - $18-20/hr. (base + commission)   Medical, dental, vision and supplemental plans for eligible employees   Paid time off (PTO)   Maternity/Paternity leave   Holiday pay options   401k retirement investment Tuition reimbursement   Referral bonus program   Employee discount on retail merchandise and flight packages   Free flight time for employees and immediate family!  All 7 billion people on earth dream about flying, and we’re the only ones who make that dream come true. It’s an awesome privilege, and making that dream come true is our passion. Join the team! 

Posted 2 weeks ago

Customer Service Representative-logo
Customer Service Representative
PLSMedford, Massachusetts
This job is located at 112 Medford Street, Medford, MA 02155 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to sit and/or stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 30+ days ago

100% Work From Home Union Position- Customer Service/ Sales-logo
100% Work From Home Union Position- Customer Service/ Sales
Global EliteSugar Land, Texas
Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life. We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Preferred Skills: • Excellent communication skills, including active listening and problem-solving • Ability to learn, adapt, and adjust on the go • Works well with others and individually • Possesses a strong work ethic and drive to succeed What you can expect: • Flexible Schedule with Weekly Pay • 100% Remote Position • Weekly Trainings lead by Top Leaders • Life Insurance • Health Insurance reimbursement • Industry-leading resources and technology *In the interest of community wellness, we have adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Posted 3 weeks ago

Customer Service Engineer-logo
Customer Service Engineer
Worldwide TechServices OpenCary, North Carolina
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. Responsibilities • Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers. • Provide support to client identified VIPs • Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. • Perform Install/Move/Add or Change (IMAC) activities. • Perform all assigned desk-side support activities • Display outstanding technical and professional services skills at all times • Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines • Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair • Understands and follows all documented service operations policies and procedures. • Other duties or certifications may be assigned to meet business needs Education and Experience: • Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and/or Qualifications: • Maintain all required OEM Certifications as directed by Management • Knowledge of relevant software and hardware systems • Understanding of ITIL methodologies • A+ certification is desired • May require additional customer-specific certifications or training as required Skills: • Excellence in communication and customer-facing skills • Strong oral, written and interpersonal skills • Ability to follow instructions and processes with minimal instruction • Ability to lift and or move various computer equipment up to 50 lbs. • Must own a basic repair kit Additional requirements may exist if offer of employment is extended

Posted 30+ days ago

Customer Service Teammate-logo
Customer Service Teammate
GO Car WashCorpus Christi, Texas
TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures—especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to www.gocarwash.com . All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Posted 30+ days ago

Coordinator, Customer Service - Exports-logo
Coordinator, Customer Service - Exports
Hapag-LloydAtlanta, Georgia
Responsibilities · Creates bookings and accurately assigns rates · Identifies the route that will move containers from the beginning to the ending location · Works with the Equipment Department to determine equipment availability · Ensures that any and all documentation required for a shipment is received in a timely manner · Updates bookings when necessary and notifies all affected parties of changes · Provide full customer service on all inbound questions including arrival information, charges due, delivery location of cargo and information on Bill of Lading and Manifest to consignee. · Adhere to PREX, Process Excellence, as available in HIP. · Prepare Customs Manifests and Freight Manifests where applicable. · Collaborate with GSC Global Service Centers on import and export document preparation and release as required. · Verifies that customer is in good credit standing and sends bills of lading through the accounting department to confirm accuracy · Issues Vessel Certificates to the customers · Responsible for the management of Vessel Voyage, Customs Manifest and any miscellaneous reports as required · Ensures that Export Customs references are submitted in a timely manner for cargo sailing of out the country. Work with GSC Global Service Center as applicable ref any Customs AEI. · Capture any import or export disputes communicated directly by customer or GSC. · Review and attend to any queries presented by GSC Global Service Center regarding import cargo issues. · Communicate with internal and external customers via e-mail and phone when additional information is necessary for a shipment. · Facilitate the release of cargo including clearance for in-bound moves, customs clearance in Terminal systems, notification of Customs for cargo ordered to General Order, and filing Customs entry for empty containers. · Arrange Mini Land Bridge transportation and bookings on carriage in conjunction with GSC team as necessary. · Prepare cargo release, issue delivery orders and support customers with proper information and processes in conjunction with the GSC team, as necessary. · Contact customers if goods are placed on hold by Customs or Agriculture. · Keep proper archives and maintain files of data as required by ISO9002 where applicable. · Investigate and resolve problems. · Communicate with Customs regarding correction letters and/or other relevant information pertaining to a shipment. · Prepare invoices for any additional charges that may have been incurred on a shipment. Qualifications · Associates Degree and/or 2 years’ experience in the Maritime Industry or the equivalent combination of education and experience preferred. · Convey information clearly over the phone and express patience, empathy and understanding with the voice alone. · Ability to understand and communicate with people whose native language is different from your own. · Ability to be polite when asking people to repeat, calm those who are angry and manage multiple calls effectively. · Knowledge and understanding of most shipping terms, routing, schedules and the general practices of various countries, carriers, ports, and terminals for job assignments. · Excellent written and verbal communication, including active listening and report writing. · Excellent organizational skills and attention to detail. · Strong analytical, problem-solving, and math skills. · Proficient using MS Office, Word, Excel, PowerPoint, Teams, and other software to meet work demands.

Posted 2 weeks ago

Entry Level Customer Service/Sales-logo
Entry Level Customer Service/Sales
Global ElitePheonix, Arizona
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 30+ days ago

CSL Plasma logo
Medical Screener - Reception Technician (Customer Service)
CSL PlasmaOrlando, Florida
Apply

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Job Description

Job Description Summary

Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.

Job Description

1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels.
2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.
3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.
4 May answer the telephone and answer callers question or transfer call to appropriate staff member.
5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.
6 Alerts Group Leader or Supervisor of donor flow issues.
7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
8 Understands the policies and procedures associated with hyper immune programs at the center if applicable.
9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
10 Maintains confidentiality of all personnel, donor and center information.
11 May be cross-trained in other areas to meet the needs of the business.
12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
13 Perform other job-related duties as assigned.

Education
• High school diploma or equivalent required

Experience
• Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience
• Must be able to perform basic math calculations

Working Conditions
• Ability to understand, remember and apply oral and/or written instructions
• Ability to understand and follow basic instructions and guidelines
• Must be able to see and speak with customers and observe equipment operation.
• Occasionally perform tasks while standing and walking up to 100% of time
• Reach, bend, kneel and have high level of manual dexterity
• Occasionally be required to lift and carry up to 25 pounds
• Fast paced environment with frequent interruptions
• Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens
• Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
• Required to work overtime and extended hours to support center operational needs


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.



Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings.
If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate.

CSL offers the following benefits for this part-time position: Paid sick leave; and the option to participate in CSL’s 401(k) Savings Program.

Our Benefits

We encourage you to make your well-being a priority. It’s important and so are you. Learn more about how we care at CSL.

About CSL Plasma

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma.

We want CSL to reflect the world around us

As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.

Do work that matters at CSL Plasma!