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Hiring an Energetic Full-Time Entry-Level Customer Service Representative:   Our company is a culture-forward business management firm where we put our team members first. We pride ourselves on our inclusive business model, welcoming professionals from all walks of life. This diversity within our Customer Service Representative team has enriched our atmosphere and culture. We have a family-like environment, unlike any other company, where we hear all voices and celebrate diversity. We invest in our Customer Service Representatives heavily in training and development. We are looking for a like-minded entry-level professional who enjoys connecting with consumers and team members alike. Our Entry-Level Customer Service Representative should have a passion for people, eagerness for success, and drive to deliver the BEST customer experience every time!    After training, the Entry-Level Customer Service Representative's responsibilities will include: Create daily strategies that effectively work with our client's CRM analyzing data for efficiency and potential profits Initiate contact with consumers, providing friendly and helpful answers to their product inquiries Navigate challenging customer questions, maintaining a pleasant and helpful demeanor geared toward solutions and a positive outcome. Learn our sales techniques, navigating consumer negotiations with high closing rates and customer retention Create purchase orders and mediate the onboarding with the client and the consumer Generate new accounts and successfully add them to the CRM with timely responses to all account questions Eagerly participate in additional training and skillset advancement opportunities.   Skills we are looking for in our Entry-Level Customer Service Representative: A friendly and good-natured professional who prioritizes positive relationships  Quick and efficient with the ability to manage multiple tasks simultaneously Top tier communication skills with an outgoing and friendly personality Experience in a customer service role, with success and ease in negotiating and upselling  Thrives in a challenge and stays calm under pressure Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required)   Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Overview: We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us in a customer service and sales role as life insurance benefits advisors in providing outstanding customer service and support to our client base. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. This full-time position offers flexible work hours and ample opportunities for advancement into management roles. What We Offer: Remote, work from home career. Average 1st yr $55-70K / Avg 2nd yr $115K commission + bonuses. Life-long residual income through renewals. Unionized position with stock options. Excellent benefits package medical, dental, and prescription coverage. Exceptional training with experienced agents and managers. High-quality leads provided: no calling family or friends. Flexible hours: this is a fulltime career, but you can choose when you work. Opportunities for advancement and recognition as we promote from within. Dynamic Team Environment: Our virtual workplace thrives on a vibrant team atmosphere. While this position is remote, you will have lots of support. Qualities We Value: Willingness to learn and be coached as we provide comprehensive training. Outgoing and Friendly Personality: a positive and approachable demeanor. A strong desire to help others: provide valuable advice and services. Effective Communication Skills: your ability to connect with others is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications: Laptop or computer with camera is required. Possession of, or willingness to obtain Life & Health license. Basic computer literacy is essential. Must reside in the United States. Your Job Responsibilities: Contact the leads we provide to schedule virtual meetings with clients. Present benefit programs to enroll new clients and cultivate relationships with them. Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination. Powered by JazzHR

We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both supplemental and permanent benefits to hard-working families for over 60 years. Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development. Qualifications:  Good verbal communication skills  Have excellent customer relation and communication skills  Upbeat & positive attitude with great energy  Interacts effectively with people and groups  Maintains good customer relations  Customer Service and/or Customer Sales experience preferred  Interacts effectively with all levels of management and employees  Team player  Legally authorized to work in the US/Canada Benefits: Full Benefits  100% remote work Flexible work schedule with option to work from home Weekly pay and performance-based monthly bonuses Chance to earn a free trip for you and a guest to the Bahamas, Cancun, Las Vegas, and other exciting locations for a yearly company convention Interviews will be held via Zoom due to Covid -19  Powered by JazzHR

Operations Manager NO HEALTHCARE EXPERIENCE NEEDED Location: Colorado Springs, CO Serenity is a leader in the field of healthcare technology. We are steering away from traditional healthcare practices and need unique leaders to help with our continued growth. Healthcare experience isn’t needed, we are open to anyone who has a background in a customer-centric industry, like high-end retail, hospitality, etc. Do you have a high level of professionalism with a hands-on approach to leadership? Do you possess the ability to build a versatile team while prioritizing all aspects of delivering a world-class patient care experience? If so, apply today! WHAT WE NEED 3 - 5 years of hands-on experience leading/managing teams of employees Accountable leader willing to stand up and take ownership of the team, the office, and patient outcomes. Strong Customer Service and Customer Interaction focused. Ability to educate, talk about, and help our customers understand what we offer them. Sales experience is a huge plus! Positive attitude. Assume positive intent in others and optimize each situation.  0Bring your out-of-the-box problem-solving skills. WHAT YOU’LL GET Base salary of $70,000+ DOE Amazing benefits = 90% paid insurance for the entire family! Stability in a forward-thinking healthcare organization Huge growth/promotion potential within a rapidly expanding multistate organization The opportunity to work with a company focused on our mission- Helping people 'take back their lives' WHO WE ARE Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare. Serenity Healthcare is an equal opportunity employer. This position is contingent on successfully completing a criminal background check and drug screen upon hire.  In accordance with Colorado's Equal Pay for Equal Work Act this position has a salary of $75k annually.   Powered by JazzHR

We are a specialized provider of life and supplemental benefits, trusted by over 40,000 labor unions and associations across North America. For more than 60 years, we’ve supported working families by offering insurance solutions tailored to their unique needs — and now, we’re expanding our team. This is a remote position where you’ll play a key role in guiding members through their benefit options and helping them secure long-term financial protection. Position Summary: You’ll be working exclusively with union members who have requested coverage information — no cold calls or random outreach. Your role is to educate, inform, and help clients enroll in the programs that best suit their families. Key Responsibilities: Conduct scheduled phone or video consultations with union members Provide clear explanations of available benefit options Assist clients in completing their applications accurately Maintain thorough records and ensure compliance standards are met Participate in ongoing training and leadership development opportunities What You’ll Need: Strong verbal communication and interpersonal skills A professional, client-first attitude Basic computer literacy and comfort with video platforms Ability to manage your own schedule and work independently Prior customer service or consultative sales experience is a plus Must be legally authorized to work in the U.S. or Canada What You’ll Receive: Weekly pay with performance-based bonuses Full health benefits after 90 days Flexible, remote work schedule Paid training and advancement opportunities Incentive trips to top destinations (Cancun, Las Vegas, Bahamas, etc.) A supportive and mission-focused team culture Powered by JazzHR

Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. Status: Full Time Location: Novi, MI Hart Medical Equipment offers a competitive salary and benefits package. EOE SUMMARY: Provides exceptional service as the first point of contact for customers. Takes orders, answers questions, handles complaints and troubleshoots problems. Establishes relationship with key referrals to improve communications and operations.     ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.     Assists all internal and external customers in a professional manner.   Maintain a positive, empathetic and professional attitude toward customers at all times.   Receives requests from multiple sources (phone, fax, e-Commerce, in-person) and completes necessary process for equipment services.   Establish relationships with referral sources such as physicians, hospitals, case managers, social workers, clinicians, medical assistants, etc. in order to grow the business and improve communication and operations Work with referral sources to ensure proper documentation Acquire and retain strong product knowledge Coordinates home equipment service request with Dispatch for prompt delivery.   Engage in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed.   Provide customers with product and service information.   Maintain current knowledge on Medicare, Medicaid and third party payer sources for equipment.   Verifies medical necessity, insurance coverage and physician orders for all insurance assigned services.   Follows policy and work instructions to ensure the Billing Department has the correct paperwork to complete insurance.   Understanding and striving to meet or exceed department metrics while providing excellent customer service.   Making sales or recommendations for products or services that may complement client needs, as applicable.    Other duties as assigned by management.    Retail Greets customers as they enter the store.   Keeps the showroom and the shelf inventory clean, rotated and in order.    SUPERVISORY RESPONSIBILITES This position has no supervisory responsibilities.    QUALIFICATIONS To perform this job successfully, an individual must be professional, proactive and positive with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required.     Education and/or Experience High school diploma or general education degree (GED).   6 months of relevant customer service experience preferred.  Skills & Abilities Excellent interpersonal, written and oral communication skills. Customer service orientation Attention to detail Good data entry skills Proficiency with computers, with strong typing skills Ability to work in a fast paced environment.  Language Skills English (verbal, written). Second language encouraged.    Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure using a calculator.    Analytical & Problem Solving Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.    CERTIFICATES, LICENSES, REGISTRATIONS None    PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.    While performing the duties of this job, the employee is regularly required to sit, talk and hear. Call Center departments require frequent seating behind a computer with frequent typing. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 lbs., possibility of 50 lbs. very infrequently. Specific vision abilities required by this job include close vision. All employees are required to work in a safe manner.    WORK ENVIRONMENT The work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.    Combination of office and small retail store. Noise is moderate.    TRAINING Orientation and selected courses must be completed in the designated time frame.    ADDITIONAL QUALIFICATIONS None        By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at https://hartmedical.org/application-agreement . IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law. Powered by JazzHR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA   Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA   Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals. Responsibilities: Helping customers by providing product and service information Answer customer questions regarding their coverage Develop and maintain a knowledge base of the evolving products and services Regularly review these agreements in an effort to develop a more cost-effective plan Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills What are we looking for in a candidate? A sharp individual with an entrepreneurial mindset An individual that is a team player and works well under pressure An individual with professional communication skills Benefits Hands on training Weekly pay Bonuses Residual income Company paid trips Remote Apply now to learn more about what we do and how you can be a part of our team today! Powered by JazzHR

We work with many large corporations such as Boeing, AT&T, Exxon Mobil, Nabisco, etc., almost every company across every industry. Our primary function within these entities are to service their staff and ensure that they understand their benefits and what is available to them. As a Customer Service Representative, you will be responsible for scheduling appointments and following up with the members who have requested information. You will be working with them on a one-on-one basis to ensure that each member understands what is available to them. We are seeking applicants with a career orientated mentality with exceptional customer service skills; those with the eagerness to learn, and the ability to work independently as well as the willingness to work as a team in order to better service the different members and entities we work with. Due to COVID-19; we are conducting our interviews 1 on 1 via zoom and zoom webinars to ensure the safety of our staff and applicants.   Requirements:  Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities. Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits:  Health insurance reimbursement (upon qualification) Life insurance Retirement Plan UNION BENEFITS – Our staff also belong to a union which includes benefits Flexible hours Remote work optional and available   Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required)   Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required)   Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.  About the Role  As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.  What You’ll Do  Respond to customer inquiries via phone, email, and chat with professionalism and care  Help customers with orders, shipping questions, product details, and troubleshooting  Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams  Keep accurate records of customer interactions using CRM  Proactively follow up on customer needs and ensure satisfaction  Maintain up-to-date knowledge of ForgeFit’s product lines and service policies  What We’re Looking For  1+ years of experience in a customer service, support, or client-facing role  Strong communication and problem-solving skills  Ability to stay organized and manage multiple priorities  Comfortable using CRM or support tools  A positive attitude and genuine desire to help others  Interest in fitness or familiarity with gym equipment is a plus  What We Offer  Competitive hourly pay based on experience  Comprehensive benefits including health, dental, vision, 401k, and paid time off  100% remote work with a collaborative and supportive team  Ongoing training and opportunities for career growth  The chance to support a brand that makes a real impact in the fitness world  Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.  Powered by JazzHR

Overview: We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us in a customer service and sales role as life insurance benefits advisors in providing outstanding customer service and support to our client base. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. This full-time position offers flexible work hours and ample opportunities for advancement into management roles. What We Offer: Remote, work from home career. Average 1st yr $55-70K / Avg 2nd yr $115K commission + bonuses. Life-long residual income through renewals. Unionized position with stock options. Excellent benefits package medical, dental, and prescription coverage. Exceptional training with experienced agents and managers. High-quality leads provided: no calling family or friends. Flexible hours: this is a fulltime career, but you can choose when you work. Opportunities for advancement and recognition as we promote from within. Dynamic Team Environment: Our virtual workplace thrives on a vibrant team atmosphere. While this position is remote, you will have lots of support. Qualities We Value: Willingness to learn and be coached as we provide comprehensive training. Outgoing and Friendly Personality: a positive and approachable demeanor. A strong desire to help others: provide valuable advice and services. Effective Communication Skills: your ability to connect with others is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications: Laptop or computer with camera is required. Possession of, or willingness to obtain Life & Health license. Basic computer literacy is essential. Must reside in the United States. Your Job Responsibilities: Contact the leads we provide to schedule virtual meetings with clients. Present benefit programs to enroll new clients and cultivate relationships with them. Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination. Powered by JazzHR

Overview: We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us in a customer service and sales role as life insurance benefits advisors in providing outstanding customer service and support to our client base. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. This full-time position offers flexible work hours and ample opportunities for advancement into management roles. What We Offer: Remote, work from home career. Average 1st yr $55-70K / Avg 2nd yr $115K commission + bonuses. Life-long residual income through renewals. Unionized position with stock options. Excellent benefits package medical, dental, and prescription coverage. Exceptional training with experienced agents and managers. High-quality leads provided: no calling family or friends. Flexible hours: this is a fulltime career, but you can choose when you work. Opportunities for advancement and recognition as we promote from within. Dynamic Team Environment: Our virtual workplace thrives on a vibrant team atmosphere. While this position is remote, you will have lots of support. Qualities We Value: Willingness to learn and be coached as we provide comprehensive training. Outgoing and Friendly Personality: a positive and approachable demeanor. A strong desire to help others: provide valuable advice and services. Effective Communication Skills: your ability to connect with others is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications: Laptop or computer with camera is required. Possession of, or willingness to obtain Life & Health license. Basic computer literacy is essential. Must reside in the United States. Your Job Responsibilities: Contact the leads we provide to schedule virtual meetings with clients. Present benefit programs to enroll new clients and cultivate relationships with them. Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination. Powered by JazzHR

We are looking for a full-time front of house admin to join our front desk team. In this role you’ll have the important task of being the first point of contact with the patients of our practice. You must have previous experience in admin/office work and have a strong focus on customer service . You also must be able to work in a fast-paced environment and demonstrate extraordinary attention to detail. Please ONLY apply if you have experience in an administrative role and have worked in a customer service environment. Prior experience in a medical or related healthcare office with an understanding of efficient scheduling, patient communications, data entry, insurances, and prior authorizations is a plus. You must be comfortable with talking to strangers both in person and on the phone, as well as a self-starter. Being “organized” and efficient should be a top priority in your life and you must be able to multitask and prioritize projects, while simultaneously meeting deadlines and prioritizing your day. You must be comfortable taking payments, talking about money, and handling customer concerns and questions about cost. PLEASE ONLY APPLY if you can handle conversations about money/cost. We are a private medical practice and the conversation about money with patients cannot be ignored. If you love talking to people, getting to know your customers, making people smile, and contributing to an upbeat and uplifting environment, you are very likely to thrive in this front desk position at Roscoe Physiotherapy!  Who We Are: Roscoe Physiotherapy Co. is a privately owned company that has been in operation for over seven years. We currently have one outpatient PT and fitness location in Hermitage, PA, and one in-patient contract location in Transfer, PA at Edgewood Surgical Hospital, where we are the preferred physical therapy provider for all total joint replacements and spine procedures. We also serve patients at Community Counseling Center and teach aquatic fitness classes at Buhl Park, both in Hermitage. Roscoe Physiotherapy Co. is a purpose-driven organization that operates from the core values of accountability, altruism, empathy, and leadership, and we’ve built a team of hard-working and committed individuals who are TRULY passionate about making a difference through their work. While most healthcare organizations are cold, corporate, and driven solely by the numbers (rather than what’s actually right for the patient/client), we’ve built a reputation on doing the right thing for people, getting undeniable results, and providing an unforgettable experience for our clients along the way. For this reason, we are looking for team members who want to do so much more than just punch the time clock. We are looking for individuals who are passionate about our mission to change lives and redefine the current landscape of physical therapy, not just locally, but globally, while promoting a lifestyle of health, wellness, positivity, and impact.  If you are fed up with the monotonous, soul-sucking, unfulfilling corporate world, or are currently in a role that’s left you feeling “stuck” and like your true potential has been capped, and want to be a key player within an organization that is making a massive impact in the community and the lives of our clients, then we want to hear from you. This is a full-time position based in our Hermitage clinic. This is an awesome opportunity for someone who: LOVES PEOPLE and wants to broaden your customer service experience and skills. Has a bright and welcoming personality and who looks for any opportunity to make others feel happy, hopeful, and encouraged. Wants to work in a fast-paced, NO-DRAMA environment where office politics, backstabbing, gossip and negativity are NOT tolerated. Is extremely detail-oriented and appreciates people who take an organized, systematic approach to achieving success. Likes the idea of working for a smaller (but fast-growing) company where their ideas and contributions directly impact the company’s success, direction and growth. Is a quick, self-motivated learner who wants to work for a company that will invest in their education. Wants a position that will offer upward earning and career advancement; we want people who are interested in growth, learning and becoming part of our team long-term. Responsibilities and Activities: Manage the inbound phone calls from patients wanting to book appointments Communicate the value of our services (in person and on the phone) Successfully handle price/money objections Provide an exceptional waiting room environment for our patients that they’ll look forward to coming back to Ensure people show up excited for their first appointment after scheduling Communicate with patients before, during and after appointments to ensure satisfaction is being achieved Coordinate with the billing department to ensure co-pays, co-insurances, and all patient responsibilities are met on time.  Organize and plan all schedules – maximizing efficiency and revenue for the clinic Coordinate day to day flow of clinic for both patients and providers Keep detailed and accurate patient files Foster deep relationships with clients Develop and regularly update the procedures library so that every aspect of the role is documented and can be achieved by anyone else in the business Skills Required: Be able to hold meaningful conversations with prospective patients on the phone for 10-20 minutes (empathy) Be able to answer all questions asked on the phone in a such a way that increases the likelihood that the person asking will want to become a customer (insightful and knowledgeable) Recall names and faces of patients and in doing so making all our patients feel welcomed and remembered Provide a warm and welcoming greeting to patients when they arrive in the clinic (experience) Organization and planning: Plans and organizes, schedules and budgets in an efficient, productive manner. Focuses on key priorities. Follows through on commitments: lives up to verbal and written agreements regardless of personal cost Demonstrates an ability to quickly and proficiently understand and absorb new information Attention to detail: does not let important details slip through the cracks Persistence: Demonstrates tenacity and willingness to go the distance to get something done Proactivity: Acts without being told what to do. Brings new ideas to the company Location: The role is an office based front desk/front of house role at our clinic based in Hermitage, PA. Compensation & Benefits: Competitive starting hourly wage of $14.00 - $17.00/hour depending upon previous success at this position. Company Health Insurance PPO Plan with Health Savings Account. 401k Retirement Plan with company match. PTO and major holidays paid Please apply ONLY if you have at least one year experience in an administrative role (with a strong customer service focus) position preferably in a business-to-consumer environment.  You must have a proven track record for working face to face with clients and being able to speak confidently on the phone. Roscoe Physiotherapy Co. is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. Powered by JazzHR

We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with.  As a Benefits Administrator you will be in charge of  making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely.    Requirements:    Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience   Benefits:  Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals. Responsibilities: Helping customers by providing product and service information Answer customer questions regarding their coverage Develop and maintain a knowledge base of the evolving products and services Regularly review these agreements in an effort to develop a more cost-effective plan Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills What are we looking for in a candidate? A sharp individual with an entrepreneurial mindset An individual that is a team player and works well under pressure An individual with professional communication skills Benefits Hands on training Weekly pay Bonuses Residual income Company paid trips Remote Apply now to learn more about what we do and how you can be a part of our team today! Powered by JazzHR