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Customer Service Agent (Remote)

Jerry.aiAtlanta, Georgia

$19 - $21 / hour

About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: Respond to inbound calls from existing customers Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: You can multitask and manage multiple competing priorities You are passionate about helping others Has 2+ years of experience working in a call center environment Compensation and perks: Hourly wage: $19.00 - 21.00 We will pay for your P&C license (expected within 60 days after starting) Medical, dental, vision insurance, 401K match Ability to work remotely (we provide work equipment) Ongoing training and mentorship from our leadership team An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai: Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Posted 1 day ago

FCX Performance logo

Customer Service / Inside Sales

FCX PerformanceHouston, Texas
Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed. We are hiring a full-time creative, resourceful customer service representative (CSR) in Houston, TX. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. This position is onsite at our service center, part of a great team. Hours are 8:00 am – 5:00 pm Monday through Friday. Why join us? Applied is listed as one of the World’s Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, are listed as #7 in the top 50 Industrial Distributors for 2024, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service! In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you’d expect from an industry leader ( 401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc .) you will also enjoy: A LASTING CAREER – Career paths are available in sales, operations, or management throughout the country Professional development and training Great work / life balance Team oriented company culture where it’s called work for a reason but have fun in the process. Customers can hear that in your voice Join a local team with company backing What you’ll do: In our fast-paced team environment, you will partner with our customers and Account Manager to find products and services, solve customer needs, and build ongoing positive business relationships. Customer inquiries, quotes, order processing, expediting / returns Sourcing parts Assist in generating sales Help in the stockroom as needed, deliver orders to customers as needed Qualifications: 1+ year customer service or inside sales experience. Industrial distribution or parts counter environment a plus Attention to detail, accuracy, ability to multitask, sense of humor Written and verbal communication skills, including English grammar Ability to lift up to 50 lbs. High school diploma or equivalent Mechanical aptitude. Basic computer skills including Excel Valid driver's license & clean driving record (MVR) This position is not eligible for relocation benefits and is expected to be performed on site. Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position. Come for the job. Stay for the career. A pply for immediate consideration ! #LI-RH1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Posted 4 days ago

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Inside Sales Representative and Customer Service Representative

Mr. Handyman Serving Brandon to Bradenton BeachValrico, Florida

$24 - $35 / week

Benefits: Employee discounts Opportunity for advancement Paid time off Bonus based on performance Company parties Competitive salary Inside Sales and Customer Service RepresentativeAbout Us At Mr. Handyman, we are a team of licensed general contractors serving homeowners with high-quality repair and remodeling services. We take pride in being a trusted resource in the community, delivering top-tier craftsmanship with a personal touch. Our mission is to provide a seamless, professional, and detail-driven experience that turns first-time customers into lifelong clients. Position Overview We are seeking a self-motivated, detail-oriented Inside Sales and Customer Service Representative who thrives in a fast-paced environment and is passionate about delivering an exceptional customer experience. The ideal candidate will be a confident communicator, highly organized, and experienced in turning inquiries into booked appointments. If you’re comfortable speaking with homeowners, enjoy solving problems, and have a strong sales background, we’d love to meet you. Key Responsibilities Serve as the first point of contact for prospective and existing customers via phone, email, and online platforms. Build trust and rapport with customers by actively listening to their needs and recommending our services as the ideal solution. Convert incoming leads into booked jobs through effective communication, follow-up, and relationship-building. Accurately enter and update customer information and job details in ServiceTitan . Ensure all appointments, notes, and follow-ups are scheduled without missing any important details. Handle rescheduling, cancellations, and service-related questions with professionalism and empathy. Provide detailed explanations of our services, pricing, process, and availability to homeowners in a clear and friendly manner. Collaborate with technicians and management to ensure customer expectations are met and exceeded. Follow up on open estimates and unsold jobs to maximize revenue opportunities. Participate in team meetings, training sessions, and performance reviews to continuously improve skills and processes. Required Qualifications 5+ years of inside sales experience in home services, contracting, or a similar field. Proficiency with ServiceTitan is required — including scheduling, CRM management, and dispatching workflows. Excellent phone and interpersonal skills, with the ability to connect with a wide range of homeowner personalities. Strong written communication and organizational skills. A proven track record of meeting or exceeding sales goals. Ability to work independently and take initiative without constant supervision. Comfortable handling multiple tasks while maintaining attention to detail. What We’re Looking For A proactive problem-solver who wants to help customers feel at ease and confident in choosing our team. Someone who understands that sales is about solving problems and building trust, not just closing deals . A team player who is committed to excellence and consistency. A fast learner who embraces new tools, feedback, and challenges. What We Offer Competitive base pay plus commission/bonus opportunities. Training and support to help you succeed and grow. A team-oriented, supportive work environment. The chance to work for a reputable, insured, and fully licensed general contracting company. Opportunities for advancement as we continue to grow. To Apply: Send your resume and a short message explaining why you're the perfect fit for this role to [Insert Email or Application Link]. Benefits: Paid weekly Paid 6 holidays Bonus opportunities Opportunity for long term growth We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Compensation: $24.00 - $35.00 per week For over 20 years, Mr. Handyman® franchisees have consistently hired reliable, customer focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future. Notice Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Posted 3 days ago

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Customer Service, Dispatch, and Sales

SeatownMukilteo, Washington
Join Our Talent Network – Future Opportunities in Customer Service, Dispatch, and Sales! Are you a skilled Customer Service, Dispatch, or salesperson looking for your next career move? Seatown is always looking for top talent to join our growing teams! While we may not have an immediate opening, we’re actively building a network of qualified professionals for upcoming opportunities. Benefits Competitive Pay Paid time off: Generous vacation, holidays, and sick leave Health Insurance: Comprehensive medical, dental, and vision coverage Retirement Plan: 401(k) with company match Training and development: Ongoing opportunities for professional growth and advancement Onsite Gym Working for a company that values the employees, be apart of the Seatown magic Why Join Our Talent Pool? ✅ Be the first to hear about new job openings✅ Get exclusive updates on company news & hiring events✅ Fast-track your application when positions open up Who Should Apply? ✔ Experienced Customer Service, Dispatch, and Sales professionals✔ Customer-focused individuals who take pride in quality workmanship✔ Those interested in career growth and professional development How to Apply Submit your resume today, and we’ll reach out when a role that matches your skills and experience becomes available! #SEA About Seatown: Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington! We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

Posted 3 weeks ago

Planet Fitness logo

Customer Service Representative

Planet FitnessDenver, Colorado

$15+ / hour

Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA- Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $14.70 per hour JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 30+ days ago

The UPS Store logo

Customer Service The UPS Store Brighton Full time

The UPS StoreBrighton, Michigan

$15+ / hour

Steady retail job! Our sales are growing, come join our team! We are looking for counter help / customer service person for The UPS Store of Brighton, MI. The position involves shipping UPS packages, packaging items, printing, sorting mail, and generally taking good care of our customers. We are one of the busiest of The UPS Stores in Michigan, and we have a fully redesigned store that will take us even further!This is a full-time position, with the hours of 11am-7pm Monday through Thursday, and Saturday 9am-4pm.The person applying should have great communication and interpersonal skills, be a team player, personable, dedicated, on-time, reliable, and have a willingness to learn. Must have the ability to lift 40 pounds, and reliable transportation. Oh, and we like to have fun here! $15/hr. Compensation: $15.00 per hour

Posted 1 week ago

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Customer Service Representative #3327

FiveStar CareersElizabethtown, Kentucky
General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean. Essential Job Duties: Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated. Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products. Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards. Maintain PAR levels in the Deli (Cold and Hot). Promote FiveStar specials by informing customers and suggestive selling on each transaction. Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers. Clean floors, restrooms, parking lots, and all other areas around the store. Practice safe working habits that align with company safety rules. Comply with all local, state, and federal laws. Follow all company policies as outlined in the FiveStar employee handbook. Minimum Qualifications: At least 18 years old. Ability to multi-task to meet customer’s needs. Professional appearance and a positive attitude. Team player, honest, hardworking, and excellent attendance. Basic Computer Skills. Physical Requirements: Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays. Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation. Ability to work in varying seasonal weather conditions. FiveStar is an Equal Opportunity Employer.

Posted 1 week ago

Avis Budget Group logo

Customer Service Representative

Avis Budget GroupWhite Plains, New York

$17+ / hour

$17.00/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You’ll Do: This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Perks You’ll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We’re Looking For: Valid Driver’s License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. White PlainsNew YorkUnited States of America

Posted 4 weeks ago

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Commercial Lines Customer Service Representative

Larry E Brown Jr. Ins. Agency dba Brown Insurance GroupGreensboro, North Carolina

$35,000 - $60,000 / year

Job Description: The Commercial Lines CSR at Brown Insurance Group is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry Responsibilities Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation. Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims. Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution. Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Qualifications Hold the insurance license required by your state and have a minimum of two years commercial lines insurance account management experience as well as a Bachelor’s Degree or comparable work experience. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations. Possess a sense of urgency, attention to detail, organization, multi- tasking, and follow up skills and the ability to handle difficult situations with customers and solve complex problems without direct supervision. Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation. Compensation: $35,000.00 - $60,000.00 per year YOUR FUTURE as an Independent Insurance Agent Starts Here If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with an IIANC member agency is a great career choice! IIANC’s members are Trusted Choice® independent insurance agencies located all across North Carolina. You’ll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you? This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

Posted 3 weeks ago

FASTSIGNS logo

Customer Service Representative - Sign Making Company

FASTSIGNSMiami, Florida

$14 - $18 / hour

FASTSIGNS #173801 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $14.00 - $18.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Posted 1 week ago

Peter Fox logo

Customer Service Representative - State Farm Agent Team Member

Peter FoxKansas City, Missouri

$40,000 - $50,000 / year

Responsive recruiter Replies within 24 hours Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401k Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Compensation: $40,000.00 - $50,000.00 per year Do you want to work with someone who will help you achieve YOUR goals? We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. About Our Agency Our office is located in N Oak and Hwy 152. I have been a State Farm agent since 2006. I am a proud graduate of William Jewell College. We currently have 3 team members at our agency. We look forward to speaking with you! State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Posted 30+ days ago

BrandSource logo

Customer Sales & Service Representative

BrandSourceNorth Canton, Ohio

$17+ / hour

Job Summary North Canton TV & Appliance is looking for a Customer Sales and Service Representative to join our team! This position plays a key role as you will be responsible for working in Sales, assisting with Scheduling & Service requests. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities: Help in Sales of Appliances & Consumer Electronics Help maintain the Sales Showroom Receive incoming calls in a professional and courteous manner Assist in various aspects of Receiving and Deliveries Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Qualifications: Minimum one year of experience in working with the public Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Benefits/Perks Flexible Scheduling... must be able to work Saturdays Growth and Career Advancement Opportunities Great Working Environment Compensation: $16.80 per hour Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don’t work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service — to name just a few. Retail companies are also some of the most exciting brands in the country — and they’re driving the industry’s innovations in customer experience. Retail is the #1 private-sector employer in the country If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Posted 4 weeks ago

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Customer Service Attendant

Sud Stop Car WashOrlando, Florida
Welcome and thank you for your interest in joining our team! We’re excited that you’re considering a career with us. At Sud Stop Car Wash, we’re always looking for individuals who bring passion, integrity, and a commitment to excellence in everything they do. This application is your first step toward becoming part of a team that values collaboration, growth, and meaningful impact. Working for Sud Stop definitely has it perks: Comprehensive Benefits – including medical, dental, vision, life, disability, and 401(k) retirement plans. Work-Life Balance Support – paid time off, holidays, sick leave, parental leave, and other forms of protected leave across our companies. Wellness & Lifestyle Perks – employer-funded Lifestyle Spending Account, Employee Assistance Program, and access to voluntary benefits such as pet insurance, accident, and critical illness coverage. Growth & Opportunity – a culture of training, development, and internal promotion, with clear pathways for career advancement! We look forward to learning more about you! Customer Service Attendant – Sud Stop Car Wash Do you have great energy, love helping people, and enjoy working in a fast-paced environment? Sud Stop Car Wash is looking for a friendly Customer Service Attendant to join our team in Orlando, FL. About Us At Sud Stop Car Wash, every car (and every customer!) matters. We take pride in delivering a clean shine and an even brighter experience. Our team is growing, and we’re looking for enthusiastic people who value teamwork, positivity, and great service. What You’ll Do Welcome and assist customers with a positive attitude Keep things safe, speedy, and sparkling clean Promote memberships and services to boost sales Support your team and lead by example Work outdoors in all weather (on your feet, moving around) What We’re Looking For Customer service and/or sales experience Strong communication skills and a team-first attitude Reliable transportation Comfortable working on your feet and lifting up to 50 lbs Comfortable working outside for prolonged periods of time Weekend and holiday availability Car wash experience is a plus, but not required—we’ll train the right person! Pay & Perks Competitive hourly pay + bonus opportunities Medical, dental, vision, and life insurance 401(k) with company match Paid holidays (including 3 “flex” days) PTO and growth opportunities nationwide Ready to Grow With Us? If you’re upbeat, dependable, and excited to help people, we’d love to meet you. Apply today and start your journey with Sud Stop Car Wash! Job Location: 8174 Clarcona Ocoee Road, Orlando, FL 32818 Thank you for taking the time to apply and share your background with us. We recognize the effort that goes into this process, and we truly appreciate your interest in becoming part of our team. If there’s a mutual fit, we’ll be in touch with next steps. In the meantime, we wish you all the best in your professional journey! Sud Stop Car Wash is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.

Posted 1 day ago

W logo

Customer Service Associate (CSA) at $14/Hr plus commission

Wash Masters WaxahachieWaxahachie, Texas
First Step: Start by completing our Culture Index Survey: https://go.cultureindex.com/s/v36unTfEu8 This helps us understand how you’re naturally wired for success—takes just 10 minutes and you will not be considered without it. Sales Cashiers are the face and representatives of Wash Masters. They will uphold the standard of customer service and appearance that we strive for. Sales Cashiers must be able to provide excellent customer services to guests even when they are upset or frustrated. Sales Cashiers must fully grasp the wash menu and understand the wash process to be able to upsell and promote our services to guests. No facial piercings, tattoo's that are not appropriate for a professional environment, or hair that is not well kept. Beards must be well maintained. Dress code: Wash Masters shirt, jacket, hat. Black athletic shoes, black pants/shorts, black belt. No open toed shoes and shirts will always be tucked in. Some Sales Cashier duties include but are not limited to: Must be able to maintain and manage their register accurately. Must be able to keep their areas neat and tidy and uphold the Wash Masters' standards. Must be able to work at WM #12 and WM #19 Must promote passes at a 20% conversion rate with customers. Clean and maintain all cashier and lobby areas. Help clean and maintain property. Work on the Wash Attendant side as needed. First Step: Start by completing our Culture Index Survey: https://go.cultureindex.com/s/v36unTfEu8 This helps us understand how you’re naturally wired for success—takes just 10 minutes and you will not be considered without it.

Posted 30+ days ago

Avis Budget Group logo

Customer Service Representative

Avis Budget GroupColumbus, Ohio

$15+ / hour

$14.50/hourShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You’ll Do: This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Perks You’ll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We’re Looking For: Valid Driver’s License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. ColumbusOhioUnited States of America

Posted 3 weeks ago

H logo

Sales BDC Agent (Automotive Customer Service)

Hyundai CarsonCarson, California

$20 - $23 / hour

JOB SUMMARY Hyundai Carson is seeking an enthusiastic and customer-oriented Sales BDC Agent (Automotive Customer Service) to join our team. The Sales BDC Agent serves as a primary interface between the customer and the dealership and responsible for setting sales appointments and generating new sales business for the dealership. The ideal candidate will be passionate about customer service, have excellent communication skills, and enjoy working as part of a team. COMPENSATION & BENEFITS The compensation for this position is $20 to $23 per hour, paid semi-monthly. In addition to attractive compensation, the successful candidate will also be eligible for a comprehensive benefits package including health coverage, paid vacation, and paid holidays. RESPONSIBILITIES - Handle incoming customer calls promptly and courteously - Schedule sales appointments and follow-up with customers on timely basis - Provide accurate information about sales recommendations - Track all customer contact activities in Customer Relationship Management (CRM) system - Assist customers with general questions about services provided - Handle customer objections and find solutions - Follow-up on customers regarding sales visits - Assist the dealership with additional customer service duties as needed REQUIREMENTS - High school diploma or equivalent - A minimum of one year of experience in customer service role - Exceptional customer service and communication skills - Ability to problem-solve and work effectively in a team environment - Knowledge of the automobile industry and sales procedures - Knowledge of Customer Relationship Management (CRM) systems

Posted 30+ days ago

Nuvision logo

Seeking Customer Service Specialist – Deliver Exceptional Support

NuvisionTampa, Florida

$45,000 - $60,000 / year

Benefits: Bonus based on performance Company parties Competitive salary Opportunity for advancement Profit sharing Training & development We are seeking an immediate hire for a Customer Service Representative to join our team! Thisposition is for an individual seeking a highly competitive work environment and for a teammember who values working for a company that values integrity and future focused progression.As a Customer Service Representative with us, your role will be to implement our sales andcustomer service strategies in an interactive way by answering customers' inquiries whendelivering the value of services. The Customer Service Representative will work with our clientsto manage customer accounts, increase the profit margins of sales being produced, and expandmarket share for our clients. The Customer Service Representative will be a part of collaborationwith some of the world’s most renowned companies and develop relationships with customersthat move the needle in generating new business with primary decision makers.By joining our Customer Service Representative team you will be ready to make a positiveimpact with our customers and within our team. Apply now! As A Customer Service Representative You Will: ● Interact with customers in a friendly, enthusiastic and professional manner to generateproduct awareness● Providing detailed information about products and services to customers by being theiron-site primary point of contact addressing any and all questions● Actively listen to customers needs finding the best solution for them and then processthose sales order requests● Conducting product demonstrations to showcase our clients service features and benefits● Build and maintain positive relationships with customers by delivering exceptionalcustomer service● Be prepared to tailor solutions to customer needs by staying educated on new product andservice offerings that are continually being released by our client● Monitor and record sales data to utilize those insights and refine sales strategies forperformance improvement Customer Service Representative Requirements: ● Experience in customer service, client service sales or account manager role is a plus● Interpersonal skills to build engaging and genuine relationships with our customers● Eagerness to learn and open to feedback for continued improvement and development● Proven capability to handle multiple tasks simultaneously in a fast-paced environment● Flexibility to adapt to any given situation given the client or customers inquiries Company Benefits: ● Opportunity for ongoing training and the ability to move up within the company● No required business license needed to work within this role● All technology devices are supplied either directly by the company or through ourpartnered clients, ensuring seamless integration and top-notch Compensation: $45,000.00 - $60,000.00 per year

Posted 2 days ago

Destination Pet logo

Customer Service Representative

Destination PetDenver, Colorado

$19+ / hour

Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us! We're sniffing out our next Customer Service Representative at Canine Fitness and Fun Center —someone who can make every client feel like a VIP (Very Important Pet-parent). Are you part concierge, part chaos coordinator, and fluent in both human and hound? If you love pets *and* people—and can juggle phones, customers, and the occasional muddy paw print—this is your moment. At Destination Pet, we’re not just another Pet/Vet care center— we’re a community that lives to elevate the love and lives of pet families. Since 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. Whether its belly rubs or brushing, our goal is simple: make pets feel at home and their humans feel at ease. Perks & Pay: Part-time health, mental health, and telehealth benefits Pay starts at $19.29/hour DOE + tips Reporting To: General Manager What You Should Know: You’ll be on your feet often—standing, walking, climbing stairs, wrangling leashes. Must be able to lift 40 lbs (bags of food, pet crates, sleepy bulldogs—you know). Availability on evenings, weekends, and holidays (pets don’t take days off). Exposure to cleaning supplies, pet hair, and, ahem, “accidents” is part of the gig. What You’ll Be Doing (Besides Being the Friendly Face Everyone Remembers): Welcoming pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding). Answering phones with a smile in your voice and multi-tasking like a pro. Touring new clients through the facility and selling the services that keep tails wagging. Ensuring up-to-date vaccinations are on file—because safety first. Managing check-ins and check-outs with efficiency and a personal touch (and the occasional treat). Handling cash, cards, and balancing the end-of-day cash drawer like the organized rockstar you are. Responding to complaints with patience and professionalism — even when it’s clearly the cat’s fault . Escorting pet guests to and from their enclosures with the care of a concierge and the patience of a preschool teacher. Keeping the lobby clean, welcoming, and ready for first impressions and sweet reunions . Jumping in to support other team members whenever needed. We’re all in this together. Other duties as assigned. What You Bring to the Table: You’re a people-person and a pet-person. Previous experience in customer service or retail? Heck yes. You’ve got solid communication chops—phone, in-person, email, you name it. Multi-line phones and computer systems don’t scare you. You're cool under pressure and know how to keep things professional (even when someone’s barking—and we don’t mean the dog). You solve problems faster than a lab chasing a tennis ball. High school diploma or equivalent required. 1+ year of customer service experience preferred. If you’ve got the charm of a customer service pro and the heart of a dog mom (or dad), grab a name tag— we’re saving you a spot. Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team.At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?

Posted 1 day ago

Planet Fitness logo

Customer Service Representative- Weekday Closer

Planet FitnessDenver, Colorado

$19+ / hour

Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities · Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA- Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Compensation: $18.85 per hour JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 5 days ago

GO Car Wash logo

Customer Service Teammate

GO Car WashLaredo, Texas
TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures—especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to www.gocarwash.com . All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Posted 1 week ago

J logo

Customer Service Agent (Remote)

Jerry.aiAtlanta, Georgia

$19 - $21 / hour

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Overview

Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
Remote
Compensation
$19-$21/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

About the Opportunity:

Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.

We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you!

How you will make an impact:

  • Respond to inbound calls from existing customers

  • Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.

  • Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy

  • Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you!

Who you are:

  • You can multitask and manage multiple competing priorities

  • You are passionate about helping others

  • Has 2+ years of experience working in a call center environment

Compensation and perks:

  • Hourly wage: $19.00 - 21.00

  • We will pay for your P&C license (expected within 60 days after starting)

  • Medical, dental, vision insurance, 401K match

  • Ability to work remotely (we provide work equipment)

  • Ongoing training and mentorship from our leadership team

  • An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them

This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek.

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai

The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.

We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.

About Jerry.ai:

Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

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