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Bradshaw HomeRancho Cucamonga, CA
$21+ / hour
Bradshaw Home is seeking a Customer Service Representative to join our team at our Rancho Cucamonga headquarters. This full-time, onsite position will be responsible for managing major customer accounts, including communication, order processing, and routing. Orders are received via EDI and email, and you will coordinate and prioritize all incoming orders to ensure they are processed accurately in our order management system and shipped on time. You will also work closely with customers, sales managers, and internal departments regarding pricing, item availability, shipping issues, on-time delivery, and other customer-related inquiries. Responsibilities: Duties include, but are not limited to, the following: Process all EDI and manual orders for the customers you manage within 24 hours of receipt. Review and resolve failed inbound EDI orders by maintaining the EDI code list for each of your customers. Resolve all order holds within 72 hours of order entry. Ensure all orders are released to the warehouse 3 days before the ship date. File all purchase orders in our virtual filing cabinet. File all pertinent PO specific emails including extension requests/approvals in our virtual filing cabinet. Reply to all customer inquiries within 24 hours of receipt. Email out of stock reports daily to our customers. Process and reply to all production planning cut/extension requests within 24 hrs of receipt. Process and reply to all OMS Allocation cut/extension requests within 24 hrs of receipt. Review Open Order Report 2x per week or as requested. Review delivery date change request emails and tracking emails (Late Requested Delivery Date) from transportation & notify customers of delivery date changes and request extensions. Ensure all shipped orders are invoiced and closed in all systems. Review vendor guides for the customers you manage and ensure you understand the compliance requirements for each. Process and submit routing for collect customers, ensuring adherence to each customer's guidelines. Schedule pickup appointments for collect customers on our scheduling platform. Performs other duties as assigned to support the overall success of the team and company. Requirements: High school diploma or GED, some college preferred. 3+ years of relevant customer service experience with an emphasis in order processing and/or order management. Working knowledge of Microsoft Office Suite; Outlook, Excel, Word, PowerPoint and Access and web-based applications. Experience working with an order management software and ERP system. Positive and professional attitude. Ability to work well under pressure. Excellent written and verbal communication skills, with the ability to effectively and persuasively communicate both internally and externally. Excellent organizational skills with the ability to prioritize and multitask effectively. Attention to detail and accuracy. Strong work ethic with a “never-settle” attitude. Takes initiative. Commitment to the job. Self-motivated and a reliable team player. Demonstrated ability to multi-task, problem solve and maintain professional in stressful situations. Strong problem-solving skills with the ability to identify and analyze complex problems, to develop, evaluate options, and implement solutions. Pay and Benefits: US$21.00 Hourly Final compensation offered will be determined based on a number of job-related factors, including the candidate's skills, experience, and qualifications. Employees in this role are eligible to participate in the company's benefits program, which includes medical, dental, and vision insurance, 401(k) with company matching, accrued vacation, floating holidays, and designated company holidays. Life at Bradshaw Home: At Bradshaw Home, we're proud of our culture of collaboration, growth, and innovation. Recognized as a Great Place to Work®, we believe in supporting our people just as much as we support our customers. Want to see more of what it's like to be part of our team? Explore our Great Place To Work® profile Learn more on The Muse Bradshaw Home is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, veteran status, or any other characteristic protected by applicable law. #LI-Onsite
Posted 30+ days ago
Worldwide BDCCoral Springs, FL
Join Our Exciting Call Center Marketing Firm at Worldwide BDC! Propel your career in customer service and sales with a leading firm in auto sales, dedicated to delivering exceptional service and products. We're looking for motivated individuals who thrive in a fast-paced environment and are eager to boost their professional growth! Job Responsibilities: Outbound Calls: Actively make warm outbound calls to potential customers, promoting and selling specific products or services. Customer Engagement: Employ warm calling techniques to create customer relationships, enhancing engagement and satisfaction. Customer Service Excellence: Address customer inquiries promptly and resolve any issues to uphold our reputation for excellent customer service. Sales Negotiation: Apply sales techniques to effectively negotiate and close deals. Team Collaboration: Work alongside team members to meet or exceed sales targets and contribute to team objectives. Qualifications: Experience: Preferably with a background in call center operations, customer service, or sales. Sales experience is an advantage but not required. Language Skills: English required, bilingual in Spanish preferred. Communication: Exceptional verbal and written communication skills. Sales Techniques: Solid understanding of outbound and warm calling techniques, along with a grasp of fundamental sales principles and strategies. Adaptability: Capable of thriving in a fast-paced and target-driven environment. Why Join Us? Our call center is not just about making calls; it's about making a difference on a daily basis, while still maintaining a constant growth path. We offer: Competitive Compensation: Attractive salary plus performance-based incentives. Excellent Paid Training: Access to ongoing mentorship and Worldwide University. Career Advancement: Opportunities for professional development and growth within the company. Supportive Environment: Work with a team that values collaboration and innovation. Comprehensive Benefits: After 90 days, enjoy health, dental, and vision insurance, gym access, short-term disability, GAP insurance, life insurance coverage, and paid time off accrual. Note: This role includes a 90-day probation period . During this time, you'll receive hands-on training and mentorship to set you up for success. After completing the probation period, you'll be eligible for a pay increase, reflecting your skills and performance! Apply Today! Join us and become part of a team that's shaping the future. We welcome passionate and ambitious candidates to apply. This is an exciting opportunity for individuals who are passionate about sales, customer service, and technology. As a Call Center Representative, you'll have the chance to make a significant impact by connecting with customers, promoting products, and driving sales. Join our team today and be part of our success! Please check us out on instagram: @worldwidebdc
Posted 3 weeks ago
Price SolutionsBoulder, CO
Price Solutions is seeking a Customer Service Representative to join our Denver team. Our Customer Service Representative will provide information regarding products and services to the consumer, and deliver a five-star experience with every interaction. We are seeking individuals with exceptional communication skills to meet directly with potential customers, drive revenue, and generate new business on behalf of our client. The Role: As a full-time Customer Service representative, we will provide you with the tools necessary to thrive in any professional setting. At the entry level, the Customer Service Representative will learn communication skills, negotiation tactics, and strategic planning. Those with experience in customer service, marketing, and sales, will do well in this role. Entry Level Customer Service Representative Responsibilities: Conducting presentations outlining the features and benefits of products or services Meeting with consumers while executing outreach campaigns for assigned territories Providing 5 star support and resolving issues to ensure ongoing dealings Maintaining accurate records of sales activities and business interactions Staying up to date on product knowledge and best practices to improve performance Entry Level Customer Service Representative Qualifications: 6 months of face-to-face customer service experience High School Education / GED is required Self-motivated and entrepreneurial minded Ability to work both independently as well as part of a team Ability to adapt to a dynamic environment Leadership capabilities and willingness to learn management Those with experience or interest in any of the following categories will do well in this role: Sales, marketing, customer service, retail, athletics, restaurant, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, adaptability, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation skills, products and services. Powered by JazzHR
Posted 30+ days ago
Spade RecruitingWest Jordan, UT
We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both supplemental and permanent benefits to hard-working families for over 60 years. Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development. Qualifications: Good verbal communication skills Have excellent customer relation and communication skills Upbeat & positive attitude with great energy Interacts effectively with people and groups Maintains good customer relations Customer Service and/or Customer Sales experience preferred Interacts effectively with all levels of management and employees Team player Legally authorized to work in the US/Canada Benefits: Full Benefits 100% remote work Flexible work schedule with option to work from home Weekly pay and performance-based monthly bonuses Chance to earn a free trip for you and a guest to the Bahamas, Cancun, Las Vegas, and other exciting locations for a yearly company convention Interviews will be held via Zoom due to Covid -19 Powered by JazzHR
Posted 30+ days ago
Tee Jay GroupChandler, AZ
$14+ / hour
Busy Chevron, located at 5139 Wild Horse Pass Blvd, Chandler, AZ , is looking for 2 - 3 part-time cashiers to join the team! >>> Stop in at the store and fill out an Application today. Shift : 1pm to 9pm with required weekend. Pay rate : $14.00 per hour. This position is the first point of contact for customers, so a friendly and professional demeanor is essential. Our team members are responsible for obtaining accurate payment for goods by scanning items, itemizing and totaling customers’ purchases, and providing GREAT customer service to all visitors. Our customer service representatives’ main job is to provide a pleasant shopping experience to customers by maintaining a safe, clean store at all times. Sample Job Duties ~ What you'll be doing: Key Responsibilities: - Keep customers happy: greet customers quickly and warmly, smile, answer questions, provide information, and resolve customer problems and issues. - Accurately process transactions and purchases (credit cards, cash, EBT, etc.) - Help control inventory by properly accounting for all goods sold, used, or spoiled. - Keep the store in great condition: wipe counters, sweep, mop, clean restrooms, take out the trash, etc., as often as needed. - Keep the store safe: follow all general and specific safety procedures, rules, and regulations including checking identification for tobacco and alcohol sales. - Learn and follow all published rules and guidelines for customer interaction and store appearance Must be willing to learn, take feedback and direction, and help others with their duties. Everything we do, we do as a team! Qualifications : 6 months customer service experience preferred 1 year retail experience preferred Skills and Abilities: Strong customer service skills required Cash handling experience preferred Good basic math skills required High school diploma or equivalent is preferred Ability to work in a fast-paced environment Good communication skills Commitment to safety; able to follow policies and procedures. Ability to stand for long periods of time and regularly lift up to 25 pounds Availability to work flexible hours, including weekends and holidays; overnight hours preferred Ready to work? Great! Stop in at our location, just of the I-10 at Wild Horse Pass Boulevard to fill out an application and interview today!! Powered by JazzHR
Posted 30+ days ago
Third Party CSShadow Hills, CA
Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR
Posted 30+ days ago
The Eastwood CompanyPottstown, PA
Customers are eager to buy our products to restore their dream cars and sometimes need additional help from our Call Center Customer Service Advisors to assist with their order, answer their questions or take action to resolve their concern. Join a team/company where: the core values create a team of people who: consider others first, own results, have a positive approach to problem solving, have a sense of urgency and continually self-improve customers like to buy products to repair/restore/revive their automobiles you can work in the office or at home training is provided to better understand our products and systems you participate in a strong benefits package - medical, dental, vision, life and ad&d insurances, disability insurance, 100% vested matching 401k, paid time off, incentive plan, employee discount and other voluntary benefits As a member of the Customer Service team, you’ll: help customers over phone, email and live chat with orders and problem-solve work within our computer system to place and research customer orders, as well as document conversations and actions pitch in where needed to drive a positive customer experience You'll be more successful if you: take ownership for your customers comfortable working with computers and learning new systems make a commitment to learn about our processes are pro-active and take a positive approach in problem solving have good communication skills have spent time shopping online have experience within a call center, but not necessary have automotive restoration experience, it's a plus, however this role is more focused on assisting customers with orders and our Project Advisors assist with helping customers determine the best products for their projects Your schedule will be: There are a number of schedules available for different times of the day between 9:0am - 7:00pm Eastern Work Location: Onsite (Pottstown, PA) or remote If remote, you will need to have access to a minimum internet speed connection, computers will be provided, and a distraction free environment The Eastwood Company makes use of the Culture Index to help us understand preferred communication styles and intrinsic motivational needs of our team. Please set aside 7-10 minutes, during which you will have no interruptions or distractions, and simply follow the instructions. Eastwood Automotive Company LLC dba The Eastwood Company (cultureindex.com) The Eastwood Company,established in 1978, has been developing, marketing and offering supplies, tools and equipment used for the repair and restoration of automobiles. Our customers are serious do-it-yourselfers who are extremely loyal to the Eastwood brand and rely on us for unique products that enable successful completion of their repair and restoration projects. Eastwood does pre-employment drug screening and background checks. EOE The Eastwood Company participates in E-Verify. Powered by JazzHR
Posted 30+ days ago
Morphius CorpSanta Ana, CA
MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR
Posted 4 weeks ago
AO Globe LifeChicago, IL
Are you an experienced and motivated individual looking to elevate your career in customer service and sales management? Look no further! We are currently seeking a dynamic Manager to join our remote team and be a driving force in our success. About Us Proud Parent Company: Globe Life Remarkable growth of over 20% last year, even during the pandemic, solidifying our status as an essential business. Work Location: US Work from Anywhere: Embrace the freedom of a flexible schedule and the ability to work from the comfort of your own home. Whether you prefer a cozy coffee shop or your favorite corner at home, the choice is yours! Health Insurance Reimbursement Plan: Your well-being matters! We’ve got you covered with a health insurance reimbursement plan to ensure you have access to the care you need. No Cost Leads: Say goodbye to lead generation expenses! We provide you with a steady stream of high-quality leads, allowing you to focus on what you do best – building relationships and closing deals. No Cost Mentorship from Day One: Our commitment to your success starts from the moment you join. Benefit from mentorship programs at no extra cost, providing you with guidance, support, and invaluable industry insights. Your Role: Lead and Inspire: Motivate and guide a team of dedicated customer service and sales professionals to achieve and exceed targets. Work Smarter: Leverage cutting-edge technology to streamline processes, making your work efficient and effective. Build Relationships: Foster strong relationships with clients and team members alike, ensuring a positive and collaborative work environment. Drive Results: Take charge of sales initiatives, implement strategies, and contribute to the overall success of our organization. Qualifications: Experience Matters: Proven experience in customer service and sales management is a must. Self-Motivated: Thrive in a remote work environment, taking initiative and ownership of your responsibilities. Innovative Thinker: Embrace new ideas and approaches to elevate team performance. Tech-Savvy: Comfortable with technology and tools that enhance virtual collaboration and productivity. If you are ready to take the next step in your career, apply now and join a team that values your expertise and rewards your dedication. We believe in work-life balance, professional growth, and the power of a supportive community. Discover the possibilities with us! Apply today! Powered by JazzHR
Posted 30+ days ago
Morphius CorpModesto, CA
We work with many large corporations such as Boeing, AT&T, Exxon Mobil, Nabisco, etc., almost every company across every industry. Our primary function within these entities are to service their staff and ensure that they understand their benefits and what is available to them. As a Customer Service Representative, you will be responsible for scheduling appointments and following up with the members who have requested information. You will be working with them on a one-on-one basis to ensure that each member understands what is available to them. We are seeking applicants with a career orientated mentality with exceptional customer service skills; those with the eagerness to learn, and the ability to work independently as well as the willingness to work as a team in order to better service the different members and entities we work with. Due to COVID-19; we are conducting our interviews 1 on 1 via zoom and zoom webinars to ensure the safety of our staff and applicants. Requirements: Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities. Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits: Health insurance reimbursement (upon qualification) Life insurance Retirement Plan UNION BENEFITS – Our staff also belong to a union which includes benefits Flexible hours Remote work optional and available Powered by JazzHR
Posted 30+ days ago
Spade Recruitingtupelo, MS
About Us We’re a fast-growing organization that partners with unions, associations, and community groups across Canada to provide families with tailored benefit solutions. Our mission is to educate members on the programs available to them and help ensure their loved ones are protected. What You’ll Do Meet virtually with families who have requested information about available benefits. Present program details in a clear and professional way. Help clients choose the best coverage options for their situation. Maintain follow-up communication to ensure each family has full understanding of their protection. Participate in ongoing leadership and personal development training. What We Offer 100% remote work environment. Full training, mentorship, and growth support provided. Advancement opportunities based on performance. A supportive and collaborative team culture. Ideal Candidate Excellent communication and relationship-building skills. Self-driven, organized, and dependable. Motivated by helping others and making a meaningful impact. Comfortable working in a virtual setting and learning new systems. Powered by JazzHR
Posted 30+ days ago
Third Party CSPoway, CA
Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR
Posted 30+ days ago
StretchLab - WellesleyWellesley, MA
StretchLab Wellesley is currently seeking a high energy, passion filled and sales motivated individual that is fitness minded and has a love for community and our brand! Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, Pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary flexologist ™ training ensures that their client’s receive a world class stretching session. StretchLab currently has three locations in Southern California with immediate plans for expansion. POSITION: The purpose of the Sales Associate is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required. REQUIREMENTS: Excellent sales, communication, and customer service skills required Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail Ability to learn and use the Club Ready software system Ability to stand or sit for up to 8 hours throughout the workday Must be fluent in English and have excellent communication skills via in person, phone and email Must be able to work under pressure and meet tight deadlines Must have proficient computer skills Daily and/or occasional travel may be required. Available to work weekends RESPONSIBILITIES: Assist the General Manager with the sales process of lead generation, follow up, and close Book and confirm appointments Manage the front desk to greet and check-in clients and prospects when they enter the studio Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants Maintain acceptable level of personal sales production Emphasize and enforce objectives of the club as a fitness and wellness provider Present available services to current or prospective members Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club Ensure studio is clean and tidy Other duties as assigned COMPENSATION & PERKS: Competitive compensation based on experience Free or discounted memberships Commission paid on sales Opportunity for bonus based on performance. Huge opportunities for growth within the studios, including additional sales and management opportunities Powered by JazzHR
Posted 30+ days ago
ForgeFitDallas, TX
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country. About the Role As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. What You’ll Do Respond to customer inquiries via phone, email, and chat with professionalism and care Help customers with orders, shipping questions, product details, and troubleshooting Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams Keep accurate records of customer interactions using CRM Proactively follow up on customer needs and ensure satisfaction Maintain up-to-date knowledge of ForgeFit’s product lines and service policies What We’re Looking For 1+ years of experience in a customer service, support, or client-facing role Strong communication and problem-solving skills Ability to stay organized and manage multiple priorities Comfortable using CRM or support tools A positive attitude and genuine desire to help others Interest in fitness or familiarity with gym equipment is a plus What We Offer Competitive hourly pay based on experience Comprehensive benefits including health, dental, vision, 401k, and paid time off 100% remote work with a collaborative and supportive team Ongoing training and opportunities for career growth The chance to support a brand that makes a real impact in the fitness world Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together. Powered by JazzHR
Posted 30+ days ago
Morphius CorpSan Jose, CA
We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. As a Benefits Administrator you will be in charge of making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely. Requirements: Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits: Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR
Posted 1 week ago
Morphius Corprancho Cucamonga, CA
MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) - MUST RESIDE IN CALIFORNIA Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR
Posted 30+ days ago
Path ArcLakeside, CA
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR
Posted 30+ days ago
Morphius Corppasadena, CA
MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR
Posted 30+ days ago
Morphius CorpSan Clemente, CA
We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. As a Benefits Administrator you will be in charge of making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely. Requirements: Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits: Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR
Posted 30+ days ago
AO Globe Life - Simonne LeBlancSan Diego, CA
undefined70,000 - undefined100,000 / year
Remote Employment Type Full-Time Benefits Offered Dental, Life, Medical, Retirement, Vision Compensation CA$70,000 to CA$100,000 per year can be made Why Work Here? Join us to be part of a win-win environment where teamwork, support, and harmony thrive in our virtual culture. About the RoleAO is rapidly expanding, and we’re hiring motivated Customer Care Managers to join our remote support team. If you’re looking for a remote role that offers uncapped earning potential, flexible hours, and long-term career growth, this could be the right fit for you. What You’ll Do: Handle client inquiries in a professional and friendly way Provide solutions that meet client needs while delivering excellent service Build strong, lasting client relationships through ongoing communication Take part in full training and mentorship programs, with opportunities to step into leadership What We Offer: Work From Home Flexibility – Build your career from the comfort of your home Earnings That Match Your Effort – Commission-based pay with unlimited income potential, plus bonuses and incentives Career Growth – Clear advancement paths into leadership and management roles Recognition & Rewards – Incentives, awards, and even travel opportunities for top achievers Supportive Team – A collaborative environment that helps you succeed What We’re Looking For: Strong communication and people skills A self-motivated and reliable work ethic Previous experience in customer service, call center, or sales is helpful but not required Willingness to learn and grow (insurance license a plus—we provide training and guidance) Why AO?We’re one of the fastest-growing teams in our industry, dedicated to helping families and developing future leaders. This is more than just a job—it’s a career with real opportunities for growth, recognition, and reward. Apply NowTake the next step toward a rewarding remote career. Virtual interviews via Zoom are being scheduled now—apply today! (Note: position is remote, but candidate must reside in BC, AB, SK, MB, ON, NL provinces or CA, WA or VA. States, for licensing reasons. Powered by JazzHR
Posted 30+ days ago
Customer Service Representative
Bradshaw HomeRancho Cucamonga, CA
$21+ / hour
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Job Description
Bradshaw Home is seeking a Customer Service Representative to join our team at our Rancho Cucamonga headquarters. This full-time, onsite position will be responsible for managing major customer accounts, including communication, order processing, and routing. Orders are received via EDI and email, and you will coordinate and prioritize all incoming orders to ensure they are processed accurately in our order management system and shipped on time. You will also work closely with customers, sales managers, and internal departments regarding pricing, item availability, shipping issues, on-time delivery, and other customer-related inquiries.
Responsibilities:
Duties include, but are not limited to, the following:
- Process all EDI and manual orders for the customers you manage within 24 hours of receipt.
- Review and resolve failed inbound EDI orders by maintaining the EDI code list for each of your customers.
- Resolve all order holds within 72 hours of order entry.
- Ensure all orders are released to the warehouse 3 days before the ship date.
- File all purchase orders in our virtual filing cabinet.
- File all pertinent PO specific emails including extension requests/approvals in our virtual filing cabinet.
- Reply to all customer inquiries within 24 hours of receipt.
- Email out of stock reports daily to our customers.
- Process and reply to all production planning cut/extension requests within 24 hrs of receipt.
- Process and reply to all OMS Allocation cut/extension requests within 24 hrs of receipt.
- Review Open Order Report 2x per week or as requested.
- Review delivery date change request emails and tracking emails (Late Requested Delivery Date) from transportation & notify customers of delivery date changes and request extensions.
- Ensure all shipped orders are invoiced and closed in all systems.
- Review vendor guides for the customers you manage and ensure you understand the compliance requirements for each.
- Process and submit routing for collect customers, ensuring adherence to each customer's guidelines.
- Schedule pickup appointments for collect customers on our scheduling platform.
- Performs other duties as assigned to support the overall success of the team and company.
Requirements:
- High school diploma or GED, some college preferred.
- 3+ years of relevant customer service experience with an emphasis in order processing and/or order management.
- Working knowledge of Microsoft Office Suite; Outlook, Excel, Word, PowerPoint and Access and web-based applications.
- Experience working with an order management software and ERP system.
- Positive and professional attitude.
- Ability to work well under pressure.
- Excellent written and verbal communication skills, with the ability to effectively and persuasively communicate both internally and externally.
- Excellent organizational skills with the ability to prioritize and multitask effectively.
- Attention to detail and accuracy.
- Strong work ethic with a “never-settle” attitude.
- Takes initiative.
- Commitment to the job.
- Self-motivated and a reliable team player.
- Demonstrated ability to multi-task, problem solve and maintain professional in stressful situations.
- Strong problem-solving skills with the ability to identify and analyze complex problems, to develop, evaluate options, and implement solutions.
Pay and Benefits:
US$21.00 Hourly
Final compensation offered will be determined based on a number of job-related factors, including the candidate's skills, experience, and qualifications. Employees in this role are eligible to participate in the company's benefits program, which includes medical, dental, and vision insurance, 401(k) with company matching, accrued vacation, floating holidays, and designated company holidays.
Life at Bradshaw Home:
At Bradshaw Home, we're proud of our culture of collaboration, growth, and innovation. Recognized as a Great Place to Work®, we believe in supporting our people just as much as we support our customers.
Want to see more of what it's like to be part of our team?
- Explore our Great Place To Work® profile
- Learn more on The Muse
Bradshaw Home is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, veteran status, or any other characteristic protected by applicable law.
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