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Medical Customer Service Representative (Onsite)-logo
Medical Customer Service Representative (Onsite)
MeduitWaco, Texas
Interviewing now through 7/7/2025 for 7/17/2025 start date Multiple positions available – Speedy interview process! Position Overview Support our healthcare partners & help them thrive at Meduit! As a Medical Customer Service Representative, you'll be a key point of contact, compassionately guiding patients through their medical bills and enabling our clients to focus on exceptional patient care. If you're a skilled communicator eager to make a tangible difference in the healthcare ecosystem, apply today! Key Responsibilities Helping patients understand financial responsibility in a helpful and non-threatening manner Taking inbound and making outbound calls to patients regarding outstanding balances Meeting or exceeding established metric goals Following established procedures to resolve patient account balances: Identifying consumer payment plans Utilizing call scripts provided Setting up consumer payments over the phone Documenting all conversations electronically on company and/or client systems Assisting patients in determining eligibility for financial assistance programs and/or bank loans when applicable Providing information to Client Services as needed Understanding and fully complying with all federal and state laws and regulations (HIPPA, Medicare Fraud, Waste and Abuse, etc.) regarding collections policies and procedures Essential Skills Compassion Communication Problem-solving Teamwork Required Qualifications 1 year of previous call center experience (In-office or Remote) High School Diploma/GED Proficiency with PC-based applications (Microsoft Outlook, Word, and Excel) Preferred Qualifications Experience in a fast-paced environment Knowledge of medical terminology, HIPAA, Medicaid, Medicare, Insurance and FDCPA Experience with medical billing/claims processing Time management and sound decision-making skills Experience providing excellent customer service in a variety of situations, including those that escalate Additional Information Pay: $15/hr Schedule: Full-time (8-hour shift); Monday – Friday Location: 5045 Franklin Ave, Waco, TX 76710 Anticipated start date: 7/14/2025 Paid Training: 3 weeks Background check: As a condition of employment, a pre-employment background check will be conducted What we offer: Steady work schedule (hybrid flexibility after 6-month probationary period) Full comprehensive Paid Training Program (3+ weeks) Medical, Dental, and Vision insurance HSA and FSA available 401(K)plans with company match PTO and Paid holidays Employer paid life insurance and long-term disability Internal company growth What we do: Meduit was born out of a drive for excellence and a passion for improving revenue cycle management (RCM) for healthcare organizations and the patients they serve. To achieve our goal, we need you! Employees are the cornerstone of our success. As one of the nation’s leading RCM solutions companies, we partner with hospital and physician practices in 48 states to provide excellent and compassionate patient engagement. We focus on the payments so our clients can focus on their patients, by living our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and being Results-Oriented. You can find out more about Meduit at www.meduitrcm.com. Meduit is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status or status as a protected veteran or any other federal, state, or local protected class. #LI-Onsite

Posted today

Customer Service Supervisor-logo
Customer Service Supervisor
TransperfectEl Paso, TX
TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Team Supervisors are responsible for overseeing the day-to-day operations of their team. Primary role is coaching and developing employees to deliver an exceptional customer experience. Position responsibilities: Ability to coach and develop direct reports to deliver exceptional customer service Ability to inspire and motivate employees to create a highly engaged, positive culture Develops, recommends, and implements measures to improve productivity, performance, quality, and career path for customer service representatives Documents all coaching/development sessions in a timely manner. Have good business writing skills Responsible for all daily administrative duties (e.g., timecard administration, payroll, etc.) as required Responsible for communicating policy updates and company information through team meetings, huddles, and one-on-one development sessions Assists in research and analysis work efforts by providing input for forecasting, training program assessment, and quality assurance program calibration Identifies and resolves operational problems by taking initiative, ability to get to root cause, and create action plans to achieve resolution Interaction with cross-functional support groups in order to manage the day-to-day operations Understand financial impact of attrition and attendance and ability to deliver improvements in these areas Act professionally with regards to appearance, conduct, coworker interactions, and promptness Required/preferred knowledge, skills and abilities: High School Diploma or General Equivalency Diploma Bachelor's Degree Desired Minimum of one year supervisory experience Previous experience in a call center environment Exceptional customer service experience Experience leading a team of 15+ employees Excellent oral and written communication skills Excellent time management skills Strong interpersonal and communication skills - ability to deliver constructive feedback and inspire employees to deliver positive results Ability to multitask on a daily basis Ability to adapt well in a changing environment Solid understanding of Word, Excel, and MS Office suite Experience with Workday a plus TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
Genuine Parts CompanyMobile, AL
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES: Responds to basic customer inquires regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. Orders items to ensure appropriate inventory levels are maintained for customers. May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. Determines the most cost effective shipping method for customer orders. Partners with Account Representatives to ensure customer satisfaction. Expedites backorders. May pull inventory and prepare order for shipment to customer. May handle customer returns. Performs other duties as assigned. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: Reliability, organization, and attention to detail required. Strong communication skills including written, verbal, and listening. Ability to multi-task and time management skills required. Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet. Product knowledge is preferred. COMPANY INFORMATION: Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Posted 30+ days ago

Customer Service/ Lot Attendant-logo
Customer Service/ Lot Attendant
U-HaulErie, PA
Return to Job Search Customer Service/ Lot Attendant Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Posted 30+ days ago

Part Time Cashier / Customer Service Team Member-logo
Part Time Cashier / Customer Service Team Member
Mills Fleet FarmWinona, MN
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you. Cashiers will provide a friendly and efficient check-out experience. Customer Service Team Members handle customer exchanges, returns, and complaints, in addition to a variety of transactions. Cashiers Provide customers with a quick and efficient check-out experience, including operating the cash register and scanner to itemize and total customer's purchase and bag merchandise. Engage customers in a friendly manner, including greeting with a smile and creating a pleasant interaction throughout the entire transaction. Cashiers are outgoing and engaging. Must love working with people. Process and handle monetary transactions including cash, check, gift card, credit/debit card, etc. Extend offers for the Extended Protection Policy for qualifying items. Maintain brand standards at the front end area and sales floor. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Customer Service Team Member Provide customers with a quick and efficient check-out experience by operating the cash register and scanner to itemize and total customer's purchase and bag merchandise. Handle customer exchanges, returns, and complaints effectively. Serve as a cashier resource by assisting with transactions, resolving discrepancies, and troubleshooting cash register and tender issues. Engage customers in a friendly manner, including greeting with a smile and creating a pleasant interaction throughout the entire transaction. Cashiers are outgoing and engaging. Must love working with people. Process and handle monetary transactions including cash, check, gift card, credit/debit card, etc. Extend offers for the Extended Protection Policy to qualifying items. Effectively communicate with Manager on Duty and/or merchandise teams in regards to out of stock products at the checkout lanes and front entrances. Remain knowledgeable about the store for customer questions. Restock items efficiently and accurately. Ensure assigned area is always presentable. Deliver an outstanding shopping experience for customers. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements and Education: High School Diploma or GED preferred. Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. Knowledge of basic cash handling procedures, including simple math. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Posted 3 weeks ago

Customer Service Associate-logo
Customer Service Associate
Wawa, Inc.Philadelphia, PA
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter. What you'll do: Greet and engage with customers to ensure their needs are met both quickly and courteously. Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized. Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products. Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting. Help keep our stores clean and safe by following all established policy, procedures, and guidelines. Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.Benefits: We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs. Eligibility for Wawa Benefits is defined under the terms of the plan(s)Qualifications: Great communication and customer service skills. Ability to thrive in a fast-paced environment and multitask like a pro. Must be 16+ years old with reliable transportation. Enjoys working in a team environment. The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Posted 1 day ago

Retail Customer Service-logo
Retail Customer Service
EZCORPSan Antonio, Texas
Address: 5226 Fredericksburg Rd. San Antonio, Texas 78229 Brand: EZPawn Pay range is based on experience from $12.50 – $15.00 per hour. We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance * Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans, and extensions Performing opening and closing store duties Requirements for the Customer Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Work well independently and as member of a team Ability to multitask Able to pass a criminal background check and drug test Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus *No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

Posted 1 week ago

Customer Service Representative-logo
Customer Service Representative
JSP Home ServicesKingston, New York
Customer Service Representative We are Hiring for Multiple positions from trade apprentice, indoor sales, and customer service representative to admin, field, finance, and marketing etc... Stop working at a job that you hate. Work with friends in an environment that rewards you for your hard work and provides a life-long career >> We don’t want to be a pit stop in your career – we want to be the last job you’ll ever have (because you can’t imagine working anywhere else) << Every Day Is Amazing You show up early for your shift because you can’t wait to hang out with the other members of your team. (You’d NEVER do this at your old job but this is a tight-knit group and you love hanging out with them). You work hard because everyone else on your team works hard too. You push yourself today, and every day, because you know that growing in your own position ensures a career for life… and there’s a ton of prizes to be won. At the end of the day, you wrap up the last few tasks and hang out with your friends for a few minutes again before heading home. Or maybe some of you hang out in off-work hours. As you drive home, you reflect that this place is unlike any other job you’ve had before, and you can’t wait to get back to this team again tomorrow. Does this sound like a place you’d like to spend your day? If you’re a clock-puncher who wants to do as little as possible then please stop reading this right now . This is not for you. But… If you work at a job you can barely tolerate… If you work at a job that doesn’t respect you… If you work at a job that fills you with dread the night before And if you want to wake up in the morning because you CAN’T WAIT to get to work to see your friends and to push yourself to be more successful, and even to make a lot of money … Then we want to talk to you. We’re looking for team members who are starving to push themselves beyond their personal limits, to earn the money and recognition they deserve, and to have an amazing life-long career in an environment where you work with friends every day. What’s So Different Here? Our target is simple: to become THE place that every hungry superstar WANTS to work where they can and will achieve “rock legend” status. Here are just a few of the reasons that our team members LOVE working here… Make more money: we pay more than most Your birthday is a paid day off Paid training Paid holidays and vacations (Paid time off starts after 90 days and grows from there) Paid Wellness Days Amazing 401(k) Benefits, including Medical/Dental/Vision and Life insurance Quarterly all-company breakfast meetings that the bosses cook for you! Paid uniform and uniform maintenance A clearly laid out path to build the life-long career you want to build (including paid education and tons of opportunities to advance) … and all the popcorn you can eat! We have built the strongest team and culture you’ve ever seen, where team members are deeply motivated; we care about you and your hobbies and your family and your free time and make sure that can have that balance in your life to enjoy it all; we’re constantly expanding and creating amazing new opportunities for you. We want to help you dream big in your life and career… and we want to help you achieve it all.

Posted 30+ days ago

Customer Service Teammate-logo
Customer Service Teammate
GO Car WashRiverside, California
TEXT "GOMILES" to 720-459-4415 to APPLY! GO – Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures—especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Our Teammates in this role typically earn $18.50/hour, which includes a base pay of $16.50/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to www.gocarwash.com . All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Posted 30+ days ago

100% Work From Home Union Position- Customer Service/ Sales-logo
100% Work From Home Union Position- Customer Service/ Sales
Global EliteBridgeport, Connecticut
Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life. We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Preferred Skills: • Excellent communication skills, including active listening and problem-solving • Ability to learn, adapt, and adjust on the go • Works well with others and individually • Possesses a strong work ethic and drive to succeed What you can expect: • Flexible Schedule with Weekly Pay • 100% Remote Position • Weekly Trainings lead by Top Leaders • Life Insurance • Health Insurance reimbursement • Industry-leading resources and technology *In the interest of community wellness, we have adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Posted 4 days ago

Customer Service Specialist - Healthcare-logo
Customer Service Specialist - Healthcare
GetixHealthLakeland, Florida
We look for people who have an internal drive to do a good job whether someone is watching them or not. People who take initiative and know the quality of their work reflects themselves. People who succeed with us tend to be thoughtful, detail-oriented, communicative. They are proactive, professional, responsible, well-spoken and polite. They are accountable to themselves and others. HealthCare Customer Service Representatives ensure that client-assigned healthcare accounts are billed and paid both accurately and timely. They perform their duties in accordance with applicable laws and regulations and GetixHealth’s policies and procedures. Shift: Monday-Friday 10am-7pm pm EST Compensation: Onsite - $16/hr + all are quarterly bonus eligible Additional $1/hr Shift Differential after 5pm Position Responsibilities Medical Collections Responding to telephone inquiries (inbound/outbound), utilizing standard procedures and scripts Gathering information, performing research and resolving customer inquiries Communicate appropriate options for resolution in a timely manner Inform customers/patients about services available, and assess their needs Schedule work to ensure accurate phone coverage, prioritize calls and escalate as required Assist in planning and implementing department goals and make recommendations to management to improve efficiency and effectiveness Other duties as assigned: Successful accomplishments and primary accountabilities of this position will depend upon establishing and maintaining effective working relationships with a variety of people both inside and outside of the functional area. Such people may include, but are not limited to: interdepartmental leadership, education and development, the patient, client hospital staff, government, insurance company representatives, vendors, compliance, finance, decision support and contact management as well as GetixHealth' s officers, senior management and staff. Requirements Education and Experience High school diploma or college degree from an accredited college or university Spanish fluency preferable Two to five years industry experience in medical revenue cycle management is required. Medical experience, either practical or classroom knowledge needed. Proven understanding of the medical revenue cycle. Demonstrated excellent verbal, written and interpersonal communication skills. Demonstrated knowledge of HIPAA rules and regulations. Attention to detail Good attendance record Proven ability to work collaboratively in a team environment Demonstrated ability to perform work in alignment with company mission and values Proven PC proficiency in MS Office Suite Applications Work Environment / Physical Requirements Work environment is either remote or an office location. The position requires the dexterity to operate office equipment such as a personal computer, keyboard, mouse and telephone Occasional lifting may be required up to 25 lbs. Must be able to sit for extended periods of time with frequent bending and stooping Must have current, valid driver license or reliable transportation to commute to/from work Benefits and Incentives Comprehensive Health Coverage: Group medical, dental, and vision plans available from the first day of the month following 90 days of full-time employment. Life and Disability Insurance: Basic life/AD&D, short-term, and long-term disability coverage provided, with options for voluntary life/AD&D. 401(k) Retirement Savings Plan: Eligible to participate in the company’s 401(k) plan at the beginning of the first calendar quarter following 6 months of continuous service. Paid Time Off (PTO): Accrue Paid Time Off starting on your first day of employment. Flexibility in Benefits: The company reserves the right to amend, modify, or terminate any benefits programs as needed. GetixHealth is an equal employment opportunity employer.

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
RyderNew Albany, Indiana
Job Seekers can review the Job Applicant Privacy Policy by clicking here . Job Description : We are immediately hiring a Customer Service Representative (Hybrid) in New Albany, OH for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team. Pay Type: Hourly Hourly Pay: $18.00 per year based on experience Comfortable with unsupervised customer engagement and proficient in MS 365 Suite Schedule: (Hybrid) Monday-Friday 11:00am - 7:30pm . In office Tuesday and Wednesday. When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company. Here are a few of the many benefits when working with us: Medical, Dental, Vision Benefits start at 30 Days 401 (K) Savings Plan with a company match Discounted employee stock purchase options Quality employee discounts that actually save you money on tools, cars, appliances, travel and more All major holidays paid and Paid time off within your first year Up to 12 weeks paid maternity leave If you would like to learn more about this role and similar positions check out the link below: https://www.youtube.com/watch?v=YbPzxsoyM1M Summary The Customer Service Representative I position work cross functionally across Sales, Marketing, Operations and Asset Management, while utilizing excellent customer communication skills. This individual is responsible for inbound sales calls, maintains appropriate inventory levels, and interacts with customers; gives information in response to inquiries, resolves customer complaints, and answers customers' questions. Essential Functions Responsible for a great customer experience and ensuring concerns, issues, and disputes are resolved to the customers’ expectations. Execute customer communication protocol Handle all Rental sales and the sales process for inbound calls and outbound solicitation to increase leads and new customers. Accountable for rental truck inventory levels by coordinating with Maintenance and Asset Management to meet customer demands Workflow management: enhance productivity through effective scheduling and planning Generate purchase/repair orders and maintenance of files Parts management: contribute to cost containment through inventory planning and warranty Additional Responsibilities Ensures compliance with all company, local, state, federal and other regulatory agencies policies Performs other duties as assigned Skills and Abilities Strong verbal and written communication skills Ability to get both verbal and written communication across that has the desired effect Goal oriented, drive for results, assertive, and deal well with ambiguity Possesses a high degree of initiative Must have high level of energy and be a self-motivated and self-directed person Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments Ability to focus on multiple projects and activities simultaneously Flexibility to operate and self-driven to excel in a fast-paced environment Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Demonstrates customer service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated No Apply Here With Ryder Today We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day! Click here to see all Opportunities at Ryder: https://ryder.com/careers EEO/AA/Female/Minority/Disabled/Veteran #FB #LI-MF #INDexempt Job Category Customer Service Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Hourly Minimum Pay Range : 18.00 Maximum Pay Range : 18.00 Benefits Information : For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace . All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Security Notice for Applicants : Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754. Current Employees : If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here .

Posted 2 days ago

Customer Service - Donor Support Technician-logo
Customer Service - Donor Support Technician
CSL PlasmaNorman, Oklahoma
Job Description Job Description Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. 3. Disconnects the donor when the process is complete. 4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. 5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. 7. Alerts Group Leader or Supervisor of donor flow issues. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information. 12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform job-related duties as assigned. Education  High school diploma or equivalent required Experience  Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience  Must be able to perform basic math calculations Working Conditions (physical & mental requirements)  Ability to understand, remember and apply oral and/or written instructions  Ability to understand and follow basic instructions and guidelines  Must be able to see and speak with customers and observe equipment operation.  Occasionally perform tasks while standing and walking up to 100% of time  Reach, bend, kneel and have high level of manual dexterity  Occasionally be required to lift and carry up to 25 pounds  Fast paced environment with frequent interruptions  Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens  Required to wear Personal Protective Equipment while performing specific tasks or in certain areas  Required to work overtime and extended hours to support center operational needs Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings. If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate. CSL offers the following benefits for this part-time position: Paid sick leave; and the option to participate in CSL’s 401(k) Savings Program. Our Benefits We encourage you to make your well-being a priority. It’s important and so are you. Learn more about how we care at CSL. About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma!

Posted 1 week ago

Retail Customer Service-logo
Retail Customer Service
EZCORPSan Antonio, Texas
Address: 1400 Nogalitos San Antonio, Texas 78204 Brand: EZPawn Pay range is based on experience from $12.50 – $15.00 per hour. We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance * Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans, and extensions Performing opening and closing store duties Requirements for the Customer Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Work well independently and as member of a team Ability to multitask Able to pass a criminal background check and drug test Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus *No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

Posted 3 weeks ago

Customer Service Representative-logo
Customer Service Representative
ASM Global-SMGFresno, California
POSITION: Customer Service Representative DEPARTMENT: Event Services REPORTS TO: Director Event Services FLSA STATUS: Part-Time, Non-Exempt SALARY: $16.50 Hourly LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global , the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the Fresno Convention & Entertainment Center team that is transforming live entertainment? Join us to make legends happen! THE ROLE: Under the direction of the Director of Event Services, the Customer Service Representative’s primary responsibilities include the following functions in accordance with Legends & ASM Global policies. Essential Duties and Responsibilities Greet guest as they enter with a smile & great attitude Responsible for scanning tickets and ensuring all guests have a proper ticket/credential upon entry Provide guests with friendly and accurate directions while in FCEC Venues Check tickets for guests attempting to access their section/assist them in locating their seat Responsible for questions, information requests and comments Perform a variety of duties, often changing from one task to another, without the loss of efficiency or composure Use excellent customer service skills and positive attitude when interacting with guests, vendors, and employees Complete all assigned tasks within the guidelines & deadlines set by Directors, Managers and Supervisors Effectively and calmly interact with challenges or emotional guests and employees Ability to memorize, recollect, and quickly retrieve relevant information Always follow all operating policies and procedures Maintain company confidentiality Other duties as assigned from time to time to achieve event success Education and/or Experience High school diploma or equivalent At least 18 years of age One (1) year prior customer service experience, preferably in sports/entertainment venue environment, but not required Skills and Abilities Reliable, punctual, and regular in attendance with effective communications skills Must have reliable transportation to and from scheduled shifts Must have the ability to read, write and understand English in a working environment Friendly, outgoing personality Ability to take directions well and work well with co-workers and management Must maintain a neat, well-groomed appearance that always conveys professionalism No visible tattoos, facial piercings, unnatural hair colors (i.e. blue, pint, etc.) Must be available to work at least a good portion of events per month; including being available for events on Fridays, Saturdays, Sundays and Holidays Work Conditions Walking & standing occurs 90% of the time (4-6 hours per shift) Employees may be assigned to work positions located outside. Employees will be assigned to work any and all shifts. Employees should use precautions & follow safety guidelines NOTE: The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Posted 3 weeks ago

Customer Service Representative-logo
Customer Service Representative
PLSDallas, Texas
This job is located at 3423 W. Camp Wisdom Rd., Dallas, TX 75237 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment.

Posted 30+ days ago

Customer Service Representative #2214-logo
Customer Service Representative #2214
FiveStar CareersCampbellsville, Kentucky
General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean. Essential Job Duties: Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated. Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products. Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards. Maintain PAR levels in the Deli (Cold and Hot). Promote FiveStar specials by informing customers and suggestive selling on each transaction. Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers. Clean floors, restrooms, parking lots, and all other areas around the store. Practice safe working habits that align with company safety rules. Comply with all local, state, and federal laws. Follow all company policies as outlined in the FiveStar employee handbook. Minimum Qualifications: At least 18 years old. Ability to multi-task to meet customer’s needs. Professional appearance and a positive attitude. Team player, honest, hardworking, and excellent attendance. Basic Computer Skills. Physical Requirements: Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays. Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation. Ability to work in varying seasonal weather conditions. FiveStar is an Equal Opportunity Employer.

Posted 30+ days ago

Customer Service Specialist-logo
Customer Service Specialist
IdeaboxproSan Antonio, Texas
Join Ideaboxpro as a Customer Service Specialist At Ideaboxpro, excellence is our standard. We strive to provide the highest quality consulting services and continually seek to improve and exceed our client's expectations. Our commitment to excellence is reflected in every project and interaction we undertake. Position: Customer Service Specialist Description: We are seeking a dedicated Customer Service Specialist to join our dynamic team and help us provide exceptional support to our valued customers. In this role, you will serve as the first point of contact for our clients, addressing their inquiries, resolving issues, and ensuring their overall satisfaction with our products and services. Responsibilities: Assist customers with inquiries via phone, email, and chat in a timely manner Resolve customer complaints and issues with professionalism and empathy Provide accurate information about products and services Document customer interactions and maintain detailed records Follow up with customers to ensure their concerns are addressed Collaborate with other departments to improve customer satisfaction Qualifications: High school diploma or equivalent; associate's or bachelor's degree preferred Previous experience in customer service or related field is a plus Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Proficient in using customer service software and tools Ability to work independently and as part of a team Benefits: Competitive hourly wage: $21 to $26 per hour. Opportunities for career growth and development. Comprehensive health and wellness benefits. Paid time off and holiday pay. Collaborative and supportive work environment. Work Details: Work Type: In-person Hours: Minimum 40 hours per week Location: San Antonio, TX Important: This is an in-person position, and work will be conducted at our San Antonio office. If you're ready to join a team committed to excellence and provide outstanding service, this is the opportunity for you!

Posted 3 weeks ago

Customer Service - Donor Support Technician (Bilingual)-logo
Customer Service - Donor Support Technician (Bilingual)
CSL PlasmaGainesville, Florida
Responsibilities: • Responsible for preparing the donor, donor area and equipment for the pheresis process. • Prepares the autopheresis machine for the pheresis process. • Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. • Disconnects the donor when the process is complete. • Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. • Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. • Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. • Alerts Group Leader or Supervisor of donor flow issues. • Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). • Understands the policies and procedures associated with hyper immune programs at the center if applicable. • Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. • Maintains confidentiality of all personnel, donor and center information. • May be cross-trained in other areas to meet the needs of the business. • Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. • Perform job-related duties as assigned. Qualifications: • High school diploma or equivalent required • Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable. Our Benefits CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma!

Posted 1 week ago

Customer Service - Bank-Commerce Park-logo
Customer Service - Bank-Commerce Park
USAA Federal Savings BankTampa, Florida
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Bank Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to work in our Tampa office for future bank customer service and sales opportunities in 2025. Our office is located at: 17200 Commerce Park Blvd, Tampa FL . Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As a Bank Customer Service Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example; deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: Handles inbound member calls in a high volume fast-paced contact center environment Utilizes effective communication and probing questions to identify member needs Demonstrates ability to manage multiple tasks such as efficiently navigating between systems and resources Provides relevant solutions while following written policies and procedures Advises and educates members on digital tools and resources Utilizes critical thinking to determine additional member needs and solutions Demonstrates ability to attract new members and expand relationships with current members through product acquisition Provides exceptional member service by demonstrating empathy, active listening, and professionalism Exemplifies strong time management skills by closely adhering to assigned work schedule Exemplifies strong call management skills by assisting members within a timely manner and limiting non-productive time Embraces continuous improvement and development through coaching and collaboration with manager and team members What you have: High School Diploma or General Equivalency Diploma required. Up to 1 year of customer service, financial services member contact experience or military experience. Strong interpersonal and communication skills. Ability to prioritize and multi-task, including navigating through multiple business applications. Successful completion of a job-related assessment is required. What sets you apart: US military experience through military service or a military spouse/domestic partner 1 year of customer contact experience in a needs-based sales environment Prior experience in a fast-paced contact center environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone Compensation range: The hiring range for this position is: $ 43,680 - $44,680. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Posted 2 weeks ago

Meduit logo
Medical Customer Service Representative (Onsite)
MeduitWaco, Texas
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Job Description

Interviewing now through 7/7/2025 for 7/17/2025 start date 

Multiple positions available – Speedy interview process! 

Position Overview 

Support our healthcare partners & help them thrive at Meduit! As a Medical Customer Service Representative, you'll be a key point of contact, compassionately guiding patients through their medical bills and enabling our clients to focus on exceptional patient care.

If you're a skilled communicator eager to make a tangible difference in the healthcare ecosystem, apply today!

Key Responsibilities 

  • Helping patients understand financial responsibility in a helpful and non-threatening manner
  • Taking inbound and making outbound calls to patients regarding outstanding balances
  • Meeting or exceeding established metric goals
  • Following established procedures to resolve patient account balances:
  • Identifying consumer payment plans
  • Utilizing call scripts provided
  • Setting up consumer payments over the phone
  • Documenting all conversations electronically on company and/or client systems
  • Assisting patients in determining eligibility for financial assistance programs and/or bank loans when applicable
  • Providing information to Client Services as needed
  • Understanding and fully complying with all federal and state laws and regulations (HIPPA, Medicare Fraud, Waste and Abuse, etc.) regarding collections policies and procedures

Essential Skills 

  • Compassion
  • Communication
  • Problem-solving
  • Teamwork

Required Qualifications 

  • 1 year of previous call center experience (In-office or Remote)
  • High School Diploma/GED
  • Proficiency with PC-based applications (Microsoft Outlook, Word, and Excel)

Preferred Qualifications 

  • Experience in a fast-paced environment
  • Knowledge of medical terminology, HIPAA, Medicaid, Medicare, Insurance and FDCPA
  • Experience with medical billing/claims processing
  • Time management and sound decision-making skills
  • Experience providing excellent customer service in a variety of situations, including those that escalate

Additional Information 

  • Pay: $15/hr
  • Schedule: Full-time (8-hour shift); Monday – Friday
  • Location: 5045 Franklin Ave, Waco, TX 76710
  • Anticipated start date: 7/14/2025
  • Paid Training: 3 weeks
  • Background check: As a condition of employment, a pre-employment background check will be conducted

What we offer: 

  • Steady work schedule (hybrid flexibility after 6-month probationary period)
  • Full comprehensive Paid Training Program (3+ weeks)
  • Medical, Dental, and Vision insurance
  • HSA and FSA available
  • 401(K)plans with company match
  • PTO and Paid holidays
  • Employer paid life insurance and long-term disability
  • Internal company growth

What we do: 

Meduit was born out of a drive for excellence and a passion for improving revenue cycle management (RCM) for healthcare organizations and the patients they serve. To achieve our goal, we need you! Employees are the cornerstone of our success. As one of the nation’s leading RCM solutions companies, we partner with hospital and physician practices in 48 states to provide excellent and compassionate patient engagement. We focus on the payments so our clients can focus on their patients, by living our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and being Results-Oriented. You can find out more about Meduit at www.meduitrcm.com. 

 

Meduit is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status or status as a protected veteran or any other federal, state, or local protected class. 

#LI-Onsite