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Customer Service Representative Location: Silver Spring, MD We are seeking a dedicated Customer Service Representative to support operations at the Silver Spring Civic Building. This role combines event support with customer service responsibilities to ensure smooth facility operations and excellent visitor experience. Key Responsibilities: Provide information about facility rentals and assist clients with booking spaces for events Monitor and support events, including setup and breakdown Handle general inquiries from the public regarding the civic building and its services Perform porter services for various functions and conferences Maintain a flexible schedule to accommodate varying event times Requirements: Strong customer service and communication skills Ability to lift and move up to 50 pounds Flexible availability to work varying shifts based on event schedule Professional demeanor and attention to detail Experience in event support or facility operations preferred This position offers a dynamic work environment with opportunities to interact with the community while supporting diverse events and activities at the civic building. Powered by JazzHR

Overview: We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us in a customer service and sales role as life insurance benefits advisors in providing outstanding customer service and support to our client base. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. This full-time position offers flexible work hours and ample opportunities for advancement into management roles. What We Offer: Remote, work from home career. Average 1st yr $55-70K / Avg 2nd yr $115K commission + bonuses. Life-long residual income through renewals. Unionized position with stock options. Excellent benefits package medical, dental, and prescription coverage. Exceptional training with experienced agents and managers. High-quality leads provided: no calling family or friends. Flexible hours: this is a fulltime career, but you can choose when you work. Opportunities for advancement and recognition as we promote from within. Dynamic Team Environment: Our virtual workplace thrives on a vibrant team atmosphere. While this position is remote, you will have lots of support. Qualities We Value: Willingness to learn and be coached as we provide comprehensive training. Outgoing and Friendly Personality: a positive and approachable demeanor. A strong desire to help others: provide valuable advice and services. Effective Communication Skills: your ability to connect with others is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications: Laptop or computer with camera is required. Possession of, or willingness to obtain Life & Health license. Basic computer literacy is essential. Must reside in the United States. Your Job Responsibilities: Contact the leads we provide to schedule virtual meetings with clients. Present benefit programs to enroll new clients and cultivate relationships with them. Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination. Powered by JazzHR

Customer Service Representative Arlington Height, IL Have a passion for success? Driven to grow, learn and be the best in the plumbing trade? Desire a growing, family-friendly company to build a long-term career? Look no further! S&J is an employee-focused workplace looking to grow and build their team of professionals! At S&J Plumbing, we believe happy employees create happy customers and that is why we are determined to make this the only place you will ever want to work. We’re a dedicated team, driven by our values and the quality of our work. If you’re ready for the next step in your career, come pursue a rewarding role with us! Apply today for competitive pay, generous benefits, and the chance to build a better life for you and your family! Why Choose S and J Plumbing Competitive pay – $20-$35/hr Medical Insurance – we pay 80% for you and your family's insurance premiums for health, dental, and vision. Work-life balance – up to 2 weeks of PTO and holiday pay. 401k Plan with a 5% match. Paid training – Nexstar training, Service Titan training, PSP training Relaxed and fun atmosphere Growth opportunities Our Core Values Integrity, we are honest, ethical, and trustworthy. Professionalism, we prepare, present, and execute at an elite level. Accountability, we accept full responsibility for our decisions, actions, and results. Family, we nurture our team members and customers. The Role You will promote customer satisfaction by converting incoming customer calls into booked service appointments. Key Tasks You will need to learn the call script in order to sound professional and authentic when speaking with our customers. Participate in training so that you grow and develop as a professional. Maintain and update our customer database with complete and accurate information. Maintain communication with dispatch and your manager. Responsibilities Convert incoming customer calls into booked service appointments. Deliver call scripts with an authentic cadence; be clear, compelling, and personable. Respond to customer requests, resolving issues and promoting the brand. Be professional and establish customer rapport, encouraging repeat business. Participate in training to boost booked calls and practice outbound calling. Adhere to the company’s plan for resolving customer complaints quickly and favorably. Maintain and update customer database with complete and accurate information. Competencies for Success 3+ years of customer service. Experience with a multi-line phone system IT competent; good typist and proficient with phone systems. Highly organized with exceptional follow-through abilities. Strong verbal and written communication. Ability to build trust and demonstrate empathy. Personality that blends well with a fast-paced, goal-driven environment. Competitive individual contributor who also loves to win as a team. Highly motivated, flexible, and great attitude Military-experienced candidates are encouraged to apply If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about S and J Plumbing. Equal Opportunity Employer Powered by JazzHR

If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. Our ideal candidate is a person who is flexible, adaptable and trainable. A person that is looking for a long term career fit and wants to get their foot in the door with a company to grow is important to us. Position Benefits: Full training provided No experience needed Great compensation  Great weekly pay and bonuses A dynamic team environment The opportunity for growth; we promote from within!!! What we are looking for in you: Communication skills Basic computer skills Willing to talk to new people Outgoing and friendly personality Detail oriented Eager and willing to learn We pride ourselves in great company culture and leadership programs with constant mentor-ship to help our managers develop themselves into stronger team leaders. If you feel that you possess the qualities that we are looking for and would like to see if you are a fit for our company, apply now! I will set you up with an interview at the soonest available date. Powered by JazzHR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA   Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

AO Globe Life is Hiring: Customer Service Representative – Your Path to Unlimited Growth Starts Here! At AO Globe Life, we believe in empowering our team to make a real impact every day by providing exceptional service and innovative insurance solutions that secure families’ futures. We're seeking a customer-first representative to join our dynamic team in Illinois. If you have a passion for delighting customers and a drive to excel, this is the opportunity you've been waiting for! What You’ll Do: Manage Inbound Communications: Answer incoming calls and emails, addressing customer questions, requests, and issues with professionalism and care. Consult on Customer Success: Advise customers on how to leverage our products and services based on their unique needs, ensuring they have the right solutions. Maintain Product Expertise: Serve as a trusted product expert by keeping your knowledge accurate, up-to-date, and strategic. Resolve Customer Pain Points: Address complaints and concerns with effective, positive solutions that enhance customer satisfaction. Build Lasting Relationships: Foster enduring, trust-based relationships by consistently delivering above-and-beyond service. Why AO Globe Life? Flexible Work Arrangements: Enjoy the benefits of a flexible schedule with options for remote work or in-office collaboration in our Illinois team, empowering you to achieve a healthy work-life balance. Competitive Compensation & Incentives: Earn performance-based pay with enticing bonuses, weekly pay, and a comprehensive benefits package covering medical, dental, and prescription care. Plus, enjoy the perks of a unionized position with potential stock options. World-Class Training & Mentorship: Access ongoing, high-quality training led by experienced mentors. We provide you with all the tools you need to succeed from day one. Career Growth & Advancement: Start your journey as a customer service representative and, as you excel, unlock opportunities to transition into a management role where you can lead and inspire a team. Supportive Environment: Join a team that values your contributions and is dedicated to both your professional and personal success. What We’re Looking For: Experience: 1-2 years of proven experience in supporting client success, preferably in a customer service setting. Communication Skills: Excellent written and verbal communication abilities. Problem Solver: A positive, proactive attitude with the capacity to address and resolve customer issues effectively. Customer-Centric: A passion for delivering exceptional service and delighting customers at every interaction. Organized: Strong time-management and prioritization skills to manage multiple tasks in a dynamic environment. Ready to Ignite Your Career? Join AO Globe Life and be part of a team where your career truly makes a difference. Apply now to start your journey with us—where you can grow from a customer service representative into a future leader in management. All interviews are conducted via Zoom for your convenience and safety. Apply Today and Transform Your Future with AO Globe Life! Powered by JazzHR

Who We Are For decades, our mission has been to protect hardworking families by ensuring they have the benefits and support they deserve. Through partnerships with thousands of unions and associations across North America, we’re proud to be the only organization of our kind with a 100% union label . Our promise is simple: deliver peace of mind to families—backed by trust, care, and consistency. What This Role Is About This isn’t just another remote position—it’s a chance to build a meaningful, long-term career while helping people. You’ll work directly with union members who have already requested information about their benefits. Your role is to make sure they understand their options, answer their questions, and guide them through the process with professionalism and care. On a daily basis, you’ll connect with members by phone or video, schedule appointments, walk them through their available programs, and complete the necessary follow-up and paperwork. Every interaction matters—because the coverage you help put in place directly impacts the lives of the families you serve. Why You’ll Love It Here Earn While You Learn – Weekly pay plus bonuses (first-year average ~$55K) Career Growth – Leadership and advancement opportunities built into the role Flexibility First – Design a schedule that fits your lifestyle Work From Anywhere – Fully remote with complete digital support Residual Income – Renewals provide long-term financial stability Health Coverage – Comprehensive benefits package included Real Training & Mentorship – One-on-one guidance, not just a handbook Recognition & Rewards – Annual company trips (previous destinations: Puerto Rico, Cancun, Disney, Las Vegas, Bahamas) What You’ll Need Strong communication skills and a genuine interest in helping others Solid organizational and time-management abilities High school diploma or equivalent (college or higher education a plus) Customer service or client-facing experience is helpful, but not required Powered by JazzHR

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) MUST RESIDE IN CALIFORNIA  Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) - MUST RESIDE IN CALIFORNIA   Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

DARCARS Automotive Group is now hiring an Customer Service / Call Center Representative We’re looking for Call Center Agents to be the vital link between our service department and our valued customers! Embark on an opportunity that leads to career growth! What We’re Looking For: Excellent phone etiquette, and communication skills A positive, patient, and active listener Experience in a call center or customer service role (automotive experience is a plus!) Ability to multitask and stay organized in a fast-paced environment Basic computer skills What We Offer: Comprehensive Benefits Plan including 401k Employee discounts on vehicle purchases, parts and service repairs A dynamic and supportive team and training environment Opportunities for career growth within the company What You’ll Do: Answer high volume of incoming service calls promptly and professionally Schedule service appointments efficiently based on customer needs Outbound Service appointment confirmations, reminders and campaign calls Provide accurate information about services, pricing, wait times, and warranties Assist customers with inquiries and ensure seamless service experience Always maintain a friendly and professional demeanor Apply today and drive your career forward! This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated. #indeed#indeedlow Powered by JazzHR

We’re currently representing a top telecommunications client that specializes in fiber-optic technology which results in the highest speed of internet available in the Northeast! Their goal is to bring this technology to those who rely on it for their day-to-day lives in a much more accessible way. We offer face-to-face Customer Service on their behalf so they can focus on delivering the best while we handle the rest! We’re looking for representatives who feel comfortable using their communication skills on a day to day basis, not only to represent the client but to offer guidance to potential customers to ensure they make the best decisions for their telecom needs. What We’re Looking For: Willingness to learn Experience in Customer Service, Retail, Sales, Hospitality, Restaurants etc preferred Problem solving ability Excitement to grow into different roles Excellent communication skills What We Offer: Paid Training Sign-On Bonus Management Training Program 401(k) match Potential Cross-Training Opportunities In: Public Speaking Administrative Human Resources Finance / P&L Powered by JazzHR

Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.  About the Role  As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.  What You’ll Do  Respond to customer inquiries via phone, email, and chat with professionalism and care  Help customers with orders, shipping questions, product details, and troubleshooting  Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams  Keep accurate records of customer interactions using CRM  Proactively follow up on customer needs and ensure satisfaction  Maintain up-to-date knowledge of ForgeFit’s product lines and service policies  What We’re Looking For  1+ years of experience in a customer service, support, or client-facing role  Strong communication and problem-solving skills  Ability to stay organized and manage multiple priorities  Comfortable using CRM or support tools  A positive attitude and genuine desire to help others  Interest in fitness or familiarity with gym equipment is a plus  What We Offer  Competitive hourly pay based on experience  Comprehensive benefits including health, dental, vision, 401k, and paid time off  100% remote work with a collaborative and supportive team  Ongoing training and opportunities for career growth  The chance to support a brand that makes a real impact in the fitness world  Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.  Powered by JazzHR

TITLE: CUSTOMER SERVICE REPRESENTATIVE (Tier I) Position Description Customer Service Representatives work in an inbound call center environment. They work with A.M. Leonard’s customers to solve a wide variety of customer service issues. Essential Functions Answer incoming calls with a high level of professionalism and demonstrate polite and respectful treatment of callers and in-person customers Meet goals for call volume and call quality Explain new features of products or new products and provide customers with product & service information Resolve problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems Competencies Strong Communication to effectively interact with retail and professional landscaping customers Flexibility to tailor approach to each customer interaction Conflict Management to be able to de-escalate issues and create position resolutions Teamwork Orientation with a focus on building strong relationships within AM Leonard Technical Capacity (Specifically Microsoft Office and Proprietary Systems) Required Education & Experience High School Diploma or equivalent At least 1 year of experience in a fast-paced, call center, customer service or retail environment Computer experience, specifically within Microsoft Office Physical Demands This position is in an office setting with most work being completed from a desk.  Occasional walking will be required throughout the Distribution Center or standing in the Show Room, as required. Position Type/Expected Hours of Work This is a full-time position.  Days and hours of work are Monday-Friday, 8:00am to 5:00pm with overtime as needed. Work Environment This positions works in a temperature-controlled office setting, but may require entering a Distribution Center in varying temperature and noise levels.  This position is not eligible for a remote-worksite arrangement or flexible hours. Supervisory Responsibility none   BENEFITS We offer a high deductible health plan (HDHP), dental, and vision insurance. We contribute $60 per month to enrolled employees’ HSA accounts. Employees and their dependents who are enrolled in our HDHP also have access to our employee health clinic where they can access healthcare for well and sick visits, immunizations, lab services, and more at no cost. Employees not enrolled in our HDHP can still have access to our employee health clinic for just $20 per paycheck. There are also prescriptions available through this clinic at no cost. Employees can also access quick, convenient, and no-cost healthcare in the comfort of their homes 24/7 through our telemedicine partner. Employees also receive life insurance and short-term disability at no cost, and they have the option to purchase increased coverage through payroll deductions. We also offer long term disability, various Aflac plans, and a 401k plan with matching. Employees receive paid time off from day one, including 80 hours of vacation time (prorated based on the start date for the first year) and 40 hours of personal time. After the first full year of employment, eight additional hours of vacation are granted annually. Employees also enjoy the use of our free onsite gym and product discounts on our wide selection of horticultural tools and equipment. ___________________________________________________________________________ We will not sponsor individuals for employment visas, now or in the future, for this job opening. Relocation assistance is not available for this position, and this position is not open for remote work arrangements. AM Leonard is an Equal Opportunity Employer for all, including minorities, women, protected veterans, and the disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high-quality service with a helpful, professional attitude. This particular project is assisting clients with inquiries on debit card incentives, orders, and balances. This is a Bring Your Own Device position to work-at-home for individuals living in the states of : Alabama, Florida, Georgia, Idaho, Iowa, Indiana, Kansas, Louisiana, Michigan, Mississippi, Missouri, Nebraska, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, and Wyoming. Qualifications Previous 3-6 months customer service or customer support experience preferred Previous 3-6 months call center or office background experience a plus Basic computer skills Quick learner and able to work independently Strong phone and verbal communication skills along with active listening Must be 18 years of age A background check applicable with state and federal laws will be required Responsibilities Manage large amounts of inbound calls in a timely manner Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research and provide solutions and/or alternatives Access company and client resources provided to accurately handle the call Seize opportunities to upsell products when they arise Skillfully change from one task to another without loss of efficiency or composure Be available at your desk, maintaining punctuality and attendance at all scheduled times Remain positive and professional in all customer interactions Flexibility to cross train as requested Pay & Benefits Starting pay - $14/hour, plus shift differential (extra $1/hr nights & wkds) Work hours- Shifts between 7:00am-7:00 pm (CST) ; Work Days- Mon-Fri and every other weekend rotation Paid Training - typically 2-5 days in length from 8:00am-5:00pm (CST) Status- Full Time or Part Time Temporary; 16-40 hours per week Must be available to work on the first and last business day of each month Bring Your Own Device (BYOD) - This position requires you to provide your own equipment and workspace. Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.) Hardware/Software Requirements: Processor: Intel® Core™ i5-8250U Series or greater Memory: 8GB on Windows 11 64 bits Screen Resolution: 1280x768 or higher, dual monitors required USB DSP headset Click here for an example No Chromebooks, netbooks, or any type of tablet (Must be a laptop or a desktop) Up-to-date antivirus software must be installed on the platform and a recent scan completed. (Will be checked prior to allowing login to system) Windows Defender will work, no additional software needed Firewall must be enabled (Will be checked prior to allowing login to system) Must be hardwired to your modem or router/ No Wi-Fi or extenders Click her for the BYOD policy for full detailed list of requirements The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties and required of the job. Click here to read the full description. Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required)   Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA   Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

We work with many large corporations such as Boeing, AT&T, Exxon Mobil, Nabisco, etc., almost every company across every industry. Our primary function within these entities are to service their staff and ensure that they understand their benefits and what is available to them. As a Customer Service Representative, you will be responsible for scheduling appointments and following up with the members who have requested information. You will be working with them on a one-on-one basis to ensure that each member understands what is available to them. We are seeking applicants with a career orientated mentality with exceptional customer service skills; those with the eagerness to learn, and the ability to work independently as well as the willingness to work as a team in order to better service the different members and entities we work with. Due to COVID-19; we are conducting our interviews 1 on 1 via zoom and zoom webinars to ensure the safety of our staff and applicants.   Requirements:  Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities. Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits:  Health insurance reimbursement (upon qualification) Life insurance Retirement Plan UNION BENEFITS – Our staff also belong to a union which includes benefits Flexible hours Remote work optional and available   Powered by JazzHR