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Remote Customer Service Representative – Starting at $19/hr, No Degree Required Are you a problem solver who loves assisting others? Join our team as a Remote Customer Service Representative and make a significant impact from the comfort of your own home. This position is perfect for someone who thrives in a supportive and dynamic environment. What You'll Do: Provide timely and empathetic help to customers, addressing their inquiries and resolving their issues. Ensure customer satisfaction by offering professional and courteous service in every interaction. Communicate effectively, maintaining clear and concise communication in both written and verbal formats. Uphold a positive and professional demeanor, contributing to a friendly and welcoming work atmosphere. What We're Looking For: A passion for service and a commitment to helping others. Strong communication skills and the ability to interact effectively with diverse customers. The ability to multitask and manage priorities in a fast-paced environment. Technical aptitude with the capability to navigate multiple software and systems. Benefits: Fully remote work setup, giving you the flexibility to work from anywhere. Flexible hours to fit your schedule, supporting your work-life balance. Starting pay of $19 per hour with the opportunity for advancement. Access to professional development and career growth opportunities. Join Our Team! Additional Information: No prior experience or educational background is necessary. Applicants must have a quiet workspace and reliable internet. A background check is required for all new hires. We are an equal opportunity employer, committed to creating a diverse and inclusive workplace. We do not discriminate on any basis including race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

About the Role We are looking for a driven, disciplined, and competitive Sales Consultant who can control conversations, build trust quickly, and close decisively. This is a performance-based role built for individuals who want income growth, authority, and real responsibility. You do not need prior solar or high-ticket sales experience to succeed here. What matters is your ability to learn fast, execute consistently, and take control of your outcomes. You are not just selling a product. You are consulting customers on high-impact solutions that improve long-term value and decision making. Your success is measured by execution, accuracy, and results. Key Responsibilities Conduct in-home or virtual consultations with qualified prospects Understand customer needs and present tailored solutions Lead conversations with confidence and structure Educate customers clearly on products, pricing, and process Handle objections with logic, professionalism, and control Close agreements and ensure all documentation is accurate Maintain strict pipeline discipline and CRM updates Coordinate with operations and support teams for execution Follow pricing, compliance, and process standards Protect company margin and brand integrity What We Expect Strong communication and persuasion skills High accountability and self-discipline Comfort with targets and performance pressure Ability to absorb training and execute quickly Professional conduct and presence Excellent time management Resilience to rejection and setbacks Process-driven mindset Requirements No prior solar or high-level sales experience required Strong willingness to learn and be coached Comfort speaking with customers and handling objections Confidence, competitiveness, and work ethic Reliable transportation and device access Benefits Performance-based compensation structure Uncapped earning potential High commission per closed deal Top performers earn significantly above industry average

Join Our Remote Customer Service Team (Up to $19/hour - No Degree Needed) Do you enjoy helping others and have a knack for problem-solving? We're seeking motivated individuals to join our growing team of remote customer service representatives. In this role, you'll provide exceptional customer support to a variety of clients, ensuring a positive experience for each interaction. Here's what you'll do: Assist customers with inquiries and concerns. Resolve issues efficiently and professionally. Communicate clearly and effectively in writing and verbally. Maintain a positive and helpful demeanor. You'll be a great fit if you have: A strong desire to provide excellent customer service. Excellent communication and interpersonal skills. The ability to prioritize tasks and work independently. Proficiency in using computers and navigating multiple software programs. The Perks: Work from anywhere: Enjoy the flexibility of a remote work environment. Flexible schedule: Create a schedule that fits your needs. Competitive pay: Earn up to $19 per hour. Opportunity for growth: Develop valuable customer service skills. Ready to take the next step? Additional Information: No prior experience or degree required. A quiet workspace and reliable internet connection are essential. Must pass a background check. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Join Our Remote Customer Service Team (Up to $19/hour - No Degree Needed) Do you enjoy helping others and have a knack for problem-solving? We're seeking motivated individuals to join our growing team of remote customer service representatives. In this role, you'll provide exceptional customer support to a variety of clients, ensuring a positive experience for each interaction. Here's what you'll do: Assist customers with inquiries and concerns. Resolve issues efficiently and professionally. Communicate clearly and effectively in writing and verbally. Maintain a positive and helpful demeanor. You'll be a great fit if you have: A strong desire to provide excellent customer service. Excellent communication and interpersonal skills. The ability to prioritize tasks and work independently. Proficiency in using computers and navigating multiple software programs. The Perks: Work from anywhere: Enjoy the flexibility of a remote work environment. Flexible schedule: Create a schedule that fits your needs. Competitive pay: Earn up to $19 per hour. Opportunity for growth: Develop valuable customer service skills. Ready to take the next step? Additional Information: No prior experience or degree required. A quiet workspace and reliable internet connection are essential. Must pass a background check. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Apex Focus Group partners with research organizations, academic institutions, and brands seeking genuine consumer feedback. We connect individuals with flexible remote work from home research opportunities that help shape products, services, and user experiences. Role Overview We’re inviting individuals from all backgrounds, including those searching for customer service representative roles, to express interest in joining upcoming consumer market research studies. These may include online interviews, product evaluations, or feedback sessions - most often conducted remotely. This is a casual, project-based role well suited for individuals looking to participate part time in research based on availability and profile match. Requirements A smartphone, tablet, or computer with a working camera A stable internet connection Ability to follow written instructions and share thoughtful opinions A valid email address to receive study invitations Benefits Flexible participation - opt in only when studies match your profile Research formats vary and may include focus groups (work from home online or in-person), video interviews, product evaluations, or digital feedback sessions No prior customer service representative experience required - just a willingness to participate Some studies may offer early access to unreleased products or services Compensation is offered for many studies, depending on type If you're interested in being part of market research that helps shape real-world decisions, and exploring flexible part time, remote work from home opportunities, we welcome you to register your interest online today. Important Notice – No Fees Required We never charge any fees to register or participate. Please remain cautious of any message requesting payment to take part in market research.

At NoGigiddy, we are dedicated to revolutionizing the gig staffing industry. Our mission is to provide gig workers with real-time shift opportunities, enhancing their earning potential and fostering a community where flexibility and convenience take center stage. We value our gig workers and place their needs at the forefront of our innovation efforts, consistently exploring new avenues to elevate their experience. Whether individuals are seeking a flexible side hustle or a more substantial full-time role, NoGigiddy is the ideal hub for finding the right gig. We’re excited to announce an opening for a Customer Service Representative who will play a pivotal role in supporting our gig workers and ensuring their satisfaction with our services. In this remote position, you will be part of a passionate team committed to making gig work better for everyone. Offering competitive pay at $19 per hour, we invite you to join the GigSquad and help us shape the future of gig employment by providing exceptional service to our community. Responsibilities Act as the first point of contact for gig workers, answering inquiries and resolving issues promptly. Provide detailed information about our platform and services to gig workers and potential users. Assist users in navigating our application and connecting with available shifts. Document and track all customer interactions and issues in our CRM system. Collaborate with team members to identify recurring issues and suggest improvements to our processes. Maintain a positive and empathetic attitude toward gig workers at all times. Stay updated on industry trends and platform changes to provide accurate and timely information. Requirements High school diploma or equivalent; additional education in customer service or related field is a plus. Proven experience in a customer service role, preferably in a remote setting. Excellent verbal and written communication skills to engage effectively with gig workers. Strong problem-solving abilities and a keen attention to detail. Ability to multitask and manage time efficiently in a fast-paced environment. Familiarity with CRM systems and customer service software is preferred. A passion for supporting gig workers and improving their overall experience.

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Surge Support Travel Team Customer Service Engineer to support our VA - End Point Support and Operations Monitoring (ESOM) contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services. A Surge Support Travel Team Customer Service Engineer will be assigned to a small, mobile team that travels within the district to support events that require dedicated IT support. During surge events, the candidate will support a multitude of IT tasks including asset deployments, imaging, and decommissioning. When not supporting surge events, the candidate will reside at a designated location, responsible for supporting critical IT activities directed by End User Services (EUS) leadership. The ideal candidate must be able to interact with customers, diagnose problems, and lead them through the necessary steps to correct their issues. A Surge Support Travel Team Customer Service Engineer must have experience conducting routine system administration tasks and logging data in system administration logs. Base Location: Edward Hines Jr. VA Hospital: Hines, IL Duration of Position: This role has an estimated duration until September 2026, with a possibility of extension. Compensation: $28.37/hr – $32/hr. Factors influencing pay within this range include geography, market demand, skills, education, experience, and other qualifications of the successful candidate. Responsibilities: Serves as a dedicated resource for district surge support events; may require the need to travel for 2 weeks at a time, equating to 12 consecutive days, departing on Monday, and returning on the Friday of the following week. Ability to work independently to support a variety of IT tasks including asset deployments, imaging and decommissioning, and other IT duties as assigned. Support critical IT initiatives as defined by EUS leadership, mitigating high priority backlogs. Ensures closure of assignments by documenting status with ServiceNow. Support the Government with the installation, maintenance, testing, and troubleshooting of computer systems and equipment, ensuring optimal operation and user satisfaction. May assist in delivering both remote and desk-side technical support, responding to IT support tickets, and performing diagnostic and repair activities on both hardware and software components. May assist in setting up and maintaining user accounts, interfacing with other software applications, compiling reports, and responding to customer requests. May assist in the maintenance of Active Directory and other system accounts, support connectivity and client applications, and assist in the configuration and support of local and wide area network services. Monitor open tickets in VA’s ServiceNow customer incident ticketing system to ensure adherence to business processes, and any discrepancies identified shall be reported with proposed corrective actions for approval before implementation. The work environment involves both sedentary and active elements, requiring careful handling of electronic components and adherence to safety precautions to prevent injuries or equipment damage. Utilize debugging protocols and processes. Troubleshoot problems and issues identified by customers and implement corrective actions quickly. Assist with equipment returns, deployments, unboxing, inventorying, and verification. Possessing the physical capability to handle demanding tasks such as lifting equipment up to 50 pounds and bending, twisting, squatting and crawling to navigate through facility spaces to access and repair equipment. Stand and move throughout the work area for prolonged periods. Communication & Interpersonal Skills Active listening: Understand customer needs and concerns fully before responding. Clear verbal and written communication: Explain technical issues in simple, customer-friendly language. Empathy: Show understanding and patience with frustrated or non-technical customers. Relationship building: Develop trust and rapport with customers and colleagues. Professional demeanor: Represent the company with courtesy and confidence in all interactions. Customer-Centric Mindset Proactive attitude: Anticipate customer needs before they escalate into issues. Continuous improvement: Seek feedback to improve both personal performance and customer experience. Ownership: Take responsibility for resolving issues from start to finish. Travel: A Surge Support Travel Team Customer Service Engineer will be a dedicated surge support resource. Depending on the event, events may require the need to travel for 2 weeks at a time, equating to 12 consecutive days, departing on Monday, and returning on the Friday of the following week. Overtime is not authorized for any work to include this surge capacity. For work related travel, Kentro will pre-pay specific expenses (airfare, and hotel); expenses that are out-of-pocket will require submission of an expense report in accordance with Kentro policy. Expense reimbursements are paid out weekly. Per diem for meals and lodging will be provided for overnight stays based on the GSA Per Diem Rates for that location. Requirements Bachelor's degree in computer science, electronics engineering, or other engineering or technical discipline or 8 years of additional relevant experience may be substituted for education. 2+ years of experience in IT Technical Support, Help Desk or System Administration. Candidates must be able to meet the physical requirements of the role as listed in the job description. Preferred: Experience in conducting routine system administration tasks and logging data in system admin logs Knowledge on a number of debugging protocols and processes Adept knowledge in IT principles and practices, proficiency with Microsoft Office applications, and a basic understanding of system administration in a Windows environment Clearance requirement: US Citizen or Green card holder Willing and able to get a Public Trust Suitability clearance Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents Health Requirement: This Kentro position provides on-site support for the Department of Veterans Affairs. The Department of Veterans Affairs has facility-specific vaccination and testing requirements (please see the bulleted examples below). If chosen for this role, candidates may be required to show proof that their vaccinations and testing are current. The Kentro Suitability team will provide guidance on what the facility-specific health requirements for this position are, any documents needed, and how to request reasonable accommodation. Yearly Flu Vaccination Tuberculosis testing with a negative result Vaccination records or titer testing required for Measles Mumps and Rubella (MMR), Hepatitis B, and/or Varicella Benefits The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us . #LI-SH1 #kentro

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations including difficult-to-accommodate locales, such as high cost of living or under supported economic areas, where VA offices or facilities may be located and require onsite services. A Customer Service Engineer is able to quickly respond to end user requests for assistance when existing manuals and scripted responses are not sufficient to meet user needs. Must be able to interact with customers and diagnose problems and lead customers through the necessary steps to correct their issues. Must have experience in conducting routine system administration tasks and logging data in system admin logs. Locations: Nashville VA Medical Center Responsibilities: Support the Government with the installation, maintenance, testing, and troubleshooting of computer systems and equipment, ensuring optimal operation and user satisfaction. Assist in delivering both remote and desk-side technical support, responding to IT support tickets, and performing diagnostic and repair activities on both hardware and software components. Aid in setting up and maintaining user accounts, interfacing with other software applications, compiling reports, and responding to customer requests. Assist in the maintenance of Active Directory and other system accounts, support connectivity and client applications, and assist in the configuration and support of local and wide area network services. Monitor open tickets in VA’s ServiceNow customer incident ticketing system to ensure adherence to business processes, and any discrepancies identified shall be reported with proposed corrective actions for approval before implementation. The work environment involves both sedentary and active elements, requiring careful handling of electronic components and adherence to safety precautions to prevent injuries or equipment damage. Utilize debugging protocols and processes. Troubleshoot problems and issues identified by customers and implement corrective actions quickly. Facilitate equipment returns, deployments, unboxing, inventorying, and verification. Possessing the physical capability to handle demanding tasks such as lifting equipment up to 50 pounds and bending, twisting, squatting, reaching, climbing, and crawling to navigate through facility spaces to access and repair equipment. Stand and move throughout the work area for prolonged periods. Communication & Interpersonal Skills Active listening: Understand customer needs and concerns fully before responding. Clear verbal and written communication: Explain technical issues in simple, customer-friendly language. Empathy: Show understanding and patience with frustrated or non-technical customers. Relationship building: Develop trust and rapport with customers and colleagues. Professional demeanor: Represent the company with courtesy and confidence in all interactions. Customer-Centric Mindset Proactive attitude: Anticipate customer needs before they escalate into issues. Continuous improvement: Seek feedback to improve both personal performance and customer experience. Ownership: Take responsibility for resolving issues from start to finish. Travel: A Customer Service Engineer may be asked to provide additional support during temporary periods of increased workload, referred to as “surge capacity.” These requests would be discussed and coordinated beforehand and depending on the event, events may require the need to travel for 2 weeks at a time, equating to 12 consecutive days, departing on Monday, and returning on the Friday of the following week. Overtime is not authorized for any work to include this surge capacity. For work related travel, Kentro will pre-pay specific expenses (airfare, and hotel); expenses that are out-of-pocket will require submission of an expense report in accordance with Kentro policy. Expense reimbursements are paid out weekly. Per diem for meals and lodging will be provided for overnight stays based on the GSA Per Diem Rates for that location. Requirements Bachelor's degree in computer science, electronics engineering, or other engineering or technical discipline or 8 years of additional relevant experience may be substituted for education. 2+ years of experience in IT Technical Support, Help Desk or System Administration. Candidates must be able to meet the physical requirements of the role as listed in the job description. Preferred: Experience in conducting routine system administration tasks and logging data in system admin logs Knowledge on a number of debugging protocols and processes Adept knowledge in IT principles and practices, proficiency with Microsoft Office applications, and a basic understanding of system administration in a Windows environment Clearance requirement: US Citizen or Green card holder Willing and able to get a Public Trust Suitability clearance Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. Health Requirements: This Kentro position provides on-site support for the Department of Veterans Affairs. The Department of Veterans Affairs has facility-specific vaccination and testing requirements (please see the bulleted examples below). If chosen for this role, candidates may be required to show proof that their vaccinations and testing are current. The Kentro Suitability team will provide guidance on what the facility-specific health requirements for this position are, any documents needed, and how to request reasonable accommodation. Yearly Flu Vaccination Tuberculosis testing with a negative result Vaccination records or titer testing required for Measles Mumps and Rubella (MMR), Hepatitis B, and/or Varicella Benefits The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us . #LI-SB2

Position : Customer Service Representative Location : Washington, DC Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-oriented Customer Service Representative to join our team and take charge of the day-to-day operations of one of our e-bike stores in Washington, DC. In this role, you will oversee customer service, inventory tasks, and operational tasks, while ensuring that the store operates seamlessly. Your dedication will be rewarded with a competitive hourly rate of $18-$20 per hour, along with performance-based bonuses. Join Whizz today and help us make transportation solutions faster, smoother, and more innovative! Key Responsibilities: New Customers: Help customers choose the right bike, battery, accessories, and services. Assist with signing up for subscriptions, processing payments, and setting up accounts. Explain bike features and make sure customers have a great first experience. Existing Customers: Support customers with repairs, payments, and subscription questions. Coordinate repairs with mechanics and perform minor bike adjustments when needed. Handle invoicing, service follow-ups, and work with customer accounts. Inspect bikes and manage fines when necessary. Operations & Store Support: Prepare reports about sales, inventory, and store operations. Monitor inventory levels and coordinate stock as needed. Keep the store clean, organized, and welcoming. Assist with opening and closing the store. Support your team and supervisor with other tasks as needed. Requirements Comfortable using Microsoft Office, Google Sheets, and other common productivity tools. Good at multitasking and staying organized in a busy environment. Ability to connect and work well with different types of people. Flexible to work weekdays and weekends (if necessary). Knowledge of additional languages (Spanish language) is a plus. Benefits Training provided: We believe in empowering you to reach new heights. Paid time off: Recharge and relax with vacation, sick leave, and public holidays. 401(k) retirement plan: Invest in your future. Performance-based bonuses: Enjoy additional bonuses tied to your outstanding performance. Flexible 8-hour shifts: Balance work and life seamlessly.

We are seeking a part-time customer service representative with strong administrative skills and proficiency in Microsoft Office to join our team. The ideal candidate will be detail-oriented, have excellent task management skills, and be a self-starter. Requirements Provide exceptional customer service to clients via phone, email, and in-person communication - Manage and maintain client files and records - Create and manage spreadsheets and other administrative documents using Microsoft Office - Schedule appointments and meetings for clients and staff - Conduct research and gather information as needed - Attend client sites as required - Other related duties as assigned Benefits Benefits explained upon permanent hire status

We are seeking a part-time customer service representative with strong administrative skills and proficiency in Microsoft Office to join our team. The ideal candidate will be detail-oriented, have excellent task management skills, and be a self-starter. Requirements Provide exceptional customer service to clients via phone, email, and in-person communication - Manage and maintain client files and records - Create and manage spreadsheets and other administrative documents using Microsoft Office - Schedule appointments and meetings for clients and staff - Conduct research and gather information as needed - Attend client sites as required - Other related duties as assigned Benefits Benefits explained upon permanent hire status

About the Role The iGaming Customer Service Representative II is responsible for working within a team to exceed customer satisfaction expectations and enhancing the play experience by providing professional, accurate, and timely assistance for all matters relating to the player’s interaction with the online casino via various communication channels including chat, phone, and e-mail. Additional duties include payment processing and reporting assistance on risk cases, as defined by Risk Manager. Position Responsibilities Exhibit conduct in accordance with all NJ Gaming Regulations and departmental policies and procedures Capable of working efficiently in a high-volume work environment Knowledgeable in online gaming products and how customers interact with said products Possess excellent customer service skills Actively monitor and complete incoming phone calls, emails and chats Escalate any game-related issue and/or site issue to appropriate parties and create service tickets as required Provide technical, product, and sales support to customers in a timely manner Proactively develop and build customer relationships Assist players with specifics about promotions, bonuses, loyalty programs and payment status Assist with payment processing and executes both deposits and withdrawals Investigate and resolve customer issues related to payments, including reconciliation of transactions Communicate with third-party payment providers to resolve player issues related to deposits and withdrawals Identify fraudulent or suspicious activity during player’s deposits and/or withdrawals Experienced in troubleshooting and triaging complicated matters related to player inquiries Serve as the point of escalation for all customer disputes that Customer Service Representative cannot resolve him/herself Participate in investigations related to payments fraud and game play disputes Detect and advise customers at risk of potential responsible gaming issues Follow procedures to identify and report any suspicious or unusual activity Contribute to the ongoing development and improvement of the online casino customer experience Proactively contact players based on real-time monitoring of events Participate in our outbound contact program, as required Other duties as assigned Essential Functions Exposure to casino related environmental factors including but not limited to second- hand smoke, excessive noise, and stress related to servicing customers in a high pressure, fast paced environment. Must be able to stand for an entire shift and be able to move throughout the casino/hotel areas. Repetitive finger and wrist motion (key board data entry) as well as prolonged viewing of data on a computer monitor. Must be able to work weekends and holidays, as well as flexible shifts and/or unusual hours. Travel to/from work and on-site attendance to perform the position responsibilities and the essential functions of the job Must be able to lift at least 25lbs. Requirements High School Diploma or equivalent GED preferred. Ability to communicate with customers and employees in a clear and concise manner. Excellent command of professional English reading, writing and verbal communication Guest service experience preferred, including but not limited to casinos and/or online gaming Superior Microsoft Excel skills required Superior customer service skills with the ability to manage difficult customer situations and respond promptly to customer needs and requests. Ability to effectively communicate in English Able to work holidays/weekends Benefits Free meal on shift Training & Development Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k,) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off Pay Rate: $21.00/hour

Job description: Join the team at the Better Business Bureau of Greater Houston as a Customer Service Representative and be a part of our mission to enhance trust between businesses and consumers in the community. In this role, you will be the first point of contact for businesses and consumers seeking our services, providing essential information and support while ensuring a positive customer experience. Speaking and writing Spanish is preferred. Why Build Your Career at BBB? We’re a mid‑sized, established non‑profit with a strong public‑service mission. You’ll work in a dynamic, supportive environment that values teamwork and open communication. Your work will directly contribute to improving the business landscape in Houston. What You’ll Do As a Customer Service Representative, your responsibilities will include: Responding to customer inquiries via phone, email, and chat in a timely and professional manner. Providing detailed information about BBB services, business accreditation, and consumer complaints. Assisting with the complaint process by gathering relevant information and guiding consumers through the necessary steps. Maintaining accurate records of customer interactions and inquiries in our CRM system. Collaborating with team members to resolve issues and improve customer satisfaction. What We’re Looking For Strong customer service and interpersonal skills. Clear, professional writing and communication abilities. Good organizational and time-management skills. Comfort working independently with minimal supervision. Ability to problem-solve, take initiative, and know when to escalate issues. Proficiency in Microsoft Office (Word, Outlook, Excel). What Success Looks Like Reliable attendance, punctuality, and attention to detail. Providing respectful, high-quality service to both internal and external customers. Demonstrating integrity and alignment with BBB’s Standards of Trust and Core Values. Requirements High school diploma or equivalent required. Equivalent combinations of education and experience will be considered. Previous customer service, administrative, or dispute resolution experience is helpful but not required. Excellent verbal and written communication skills. Strong problem-solving skills and the ability to think quickly on your feet. Proficiency in Microsoft Office (Word, Outlook, Excel). Ability to work well within a team and collaborate with others. Good organizational skills with attention to detail. Ability to handle difficult situations with empathy and professionalism. Bilingual is helpful but not required. Benefits 401(k) 401(k) matching Dental insurance Health insurance Paid time off Professional development assistance Vision insurance

Customer Service Representative Polyram Compounds, LLC is seeking an experienced and motivated Customer Service Representative to join our team. As the Customer Service Representative, you will be responsible for overseeing and optimizing all aspects of our relationships and correspondence with Polyram Compounds’ customers. The ideal candidate has a strong background in customer service, excellent problem-solving skills utilizing great communication, and the ability to effectively manage multiple relationships and priorities. Responsibilities: Be a Polyram representative with customers Take orders from customers Place orders into an ERP system Work with production planning on order dates and order confirmation Relay information between the customer and the plant Work with marketing and sales Qualifications: Previous experience in customer service. Strong communication and interpersonal skills. Excellent conflict resolution skills. Strong communication and interpersonal skills. Ability to work well under pressure and meet tight deadlines. Attention to detail and a commitment to delivering high-quality results. Job Type: Full-Time Experience: Customer Service: 3 years (Required) Education: High School Diploma (Required) Bachelor’s Degree (Preferred) Work Location: In person Requirements Qualifications: Previous experience in customer service. Strong communication and interpersonal skills. Excellent conflict resolution skills. Strong communication and interpersonal skills. Ability to work well under pressure and meet tight deadlines. Attention to detail and a commitment to delivering high-quality results. Job Type: Full-time Experience: Customer Service: 3 years (Required) Education: High School Diploma (Required) Bachelor’s Degree (Preferred) Work Location: In person Benefits Enjoy the Culture Practiced in Focus on: 1.) Valuing Employees 2.) Continuous Improvement 3.) Going Beyond the Call of Duty to Assist and Collaborate Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development

Universal Energy Solutions is thrilled to offer an exciting opportunity for a Customer Service and Sales Representative with a focus on Weekly Pay in Philadelphia, PA. In this dynamic role, you will be responsible for providing outstanding customer service while actively promoting and selling our innovative energy solutions. As a Customer Service and Sales Representative, your role will encompass managing customer inquiries, delivering exceptional service, and driving sales through effective communication and relationship building. Your commitment to customer satisfaction and sales excellence will be key to our continued success. Responsibilities Engage with customers in-person, delivering accurate information regarding our products and services. Identify and pursue opportunities to upsell and cross-sell energy products to meet our B2B customer needs. Manage customer issues by providing effective solutions and ensuring prompt follow-up to guarantee satisfaction. Stay informed about product offerings, industry trends, and best practices to effectively engage customers. Collaborate with internal teams to ensure a seamless and positive customer experience. Requirements High school diploma or equivalent; prior experience in customer service and sales is preferred. Exceptional communication and interpersonal skills, with the ability to build trust and rapport with customers. Strong problem-solving skills and a keen attention to detail. Ability to thrive in a fast-paced environment while managing competing priorities. Motivated to learn about sustainable energy solutions and stay updated on industry developments. Must reside in or near the Philadelphia, PA area. Benefits Paid training Rapid advancement opportunities Professional sales training curriculum Weekly Pay

As a Customer Service Representative at NH Ross, you will be the first point of contact for our valued customers. Your role is to provide top-notch service by addressing inquiries, resolving issues, and ensuring a seamless experience for all clients. You will be responsible for handling a variety of customer requests through multiple channels including phone, email, and in-person interactions. The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to think critically under pressure. As part of our dynamic team, you will play a vital role in enhancing customer satisfaction and loyalty. Responsibilities Respond to customer inquiries and provide accurate information regarding products and services. Resolve customer complaints in a timely and professional manner. Process orders, refunds, and exchanges as necessary. Maintain records of customer interactions and transactions. Collaborate with other departments to resolve complex customer issues. Contribute to the continuous improvement of customer service processes and policies. Stay updated on product offerings and promotions to effectively assist customers. Requirements Proven experience in customer service or a related field. Strong interpersonal and communication skills. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Problem-solving skills and a proactive approach to customer service. Familiarity with customer service software and tools. Detail-oriented with strong organizational skills. Ability to work collaboratively in a team environment. High school diploma or equivalent; additional education or certification in customer service is a plus. Benefits 401(k) matching Health insurance Life insurance Paid time off Referral program

This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training. Who is Centah? Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project. About the role: We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner. Responsibilities: Answer incoming calls and respond to customer’s requests Ability to work in a fast paced environment. Book appointments for members with a high degree of data accuracy Maintain excellent written and verbal communication skills on a consistent basis Identify and escalate issues to supervisors Responsible for adapting to fast changing guidelines with customers Informs clients by explaining procedures; answering questions; providing information Maintains and improves quality results by adhering to standards and guidelines Requirements High school graduate or G.E.D. Minimum of one year experience in an inbound/outbound call center or retail environment is preferred Excellent oral and written communication skills Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously Ability to type at least 25 words per minute is preferred Experience in providing exceptional customer service and maintaining established quality requirements Must be able to pass a background check Must be fluent (speaking/reading/writing) in both Spanish and English Benefits Opportunity to continue working from home in our post-pandemic workplace Eligible for Medical, Dental, and Vision after 60 days of continuous employment $15,000 Life Insurance (Company Paid) 401K plan eligibility after 1 year of service w/company match of up to 4% Paid Time Off - Earn 10 days per year after 90-day probationary period $200 Monthly Incentive Bonus Plan Weekly/monthly gift card drawings/contests for meeting goals Career learning and development programs Casual dress code Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process. Next steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

https://www.linkedin.com/company/mindfriend/ https://mindfriend.com/ We are seeking a highly organized and detail-oriented Remote Email & Communications Coordinator to manage our email communications, organize our Google Workspace, and facilitate seamless communication between our in-house teams. You will be the central hub for email correspondence, ensuring efficient information flow and maintaining a well-organized digital workspace. Requirements Email Management: Monitor and manage incoming and outgoing emails, prioritizing and responding promptly. Draft and send professional and clear emails to clients, partners, and internal teams. Organize and maintain email folders and labels within Google Workspace for efficient retrieval. Implement email filtering and automation rules to streamline workflow. Google Workspace Organization: Maintain and organize files and folders within Google Drive, ensuring easy access for team members. Manage shared calendars and documents, ensuring accuracy and up-to-date information. Utilize Google Workspace tools (Docs, Sheets, Slides) for document creation and collaboration. Internal Communication: Facilitate communication between in-house teams via email and other online communication tools. Ensure clear and consistent communication of information and updates. Relay information from external emails to the necessary internal teams. Administrative Support: Assist with scheduling appointments and meetings. Maintain accurate records and documentation. Support other administrative tasks as needed. Qualifications: Proven experience in email management and administrative support. Proficiency in Google Workspace (Gmail, Drive, Docs, Sheets, Calendar). Excellent written and verbal communication skills. Strong organizational and time-management skills Ability to prioritize tasks and meet deadlines. Attention to detail and accuracy. Ability to work independently in a remote environment. Reliable internet connection, and appropriate remote working environment. Benefits Fully remote work environment. Flexible schedule. Opportunities for professional development. Collaborative and supportive team.

Resource Innovations (RI) is seeking a Customer Service and Rebate Processing Supervisor to join our growing team. In this role, you will play a key part in developing and implementing efficient business processes while ensuring customer service and rebate processing teams are fully trained, supported, and set up for success. We are seeking mission-driven, career-minded individuals with prior supervisory or people-development experience who thrive in a fast-paced, performance-driven environment. Resource Innovations is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we deliver software-enabled clean energy solutions for utilities and commercial, industrial, and residential customers. Our teams support the clean energy transition through innovative programs that make sustainable energy more accessible, affordable, and effective. With every step, we’re leading the charge to power change. Duties and Responsibilities Manage daily staff activities to ensure same-day processing of all received rebate applications and first-call resolution for customer service inquiries. Oversee daily customer service adherence and performance goals to meet and support client service-level agreements. Monitor and evaluate customer service calls, providing regular coaching and quality feedback to team members. Coach staff toward daily processing, accuracy, and data-entry goals. Handle customer escalations and complex inquiries to drive timely and effective resolution. Engage in team-building activities that reinforce understanding and achievement of key performance indicators (KPIs). Deliver program-specific training, including policy and procedure reviews, for supported programs. Develop and execute action plans to meet and exceed established KPIs. Test customer service systems, databases, and processes prior to program launches or changes. Identify and recommend continuous improvement opportunities to enhance efficiency and service quality. Evaluate existing procedures and collaborate with internal teams to implement process improvements. Perform other duties as assigned. Requirements High school diploma or equivalent required. 2+ years of customer service or call center experience required. Demonstrated proficiency in Microsoft Office, particularly Word and Excel. Previous experience managing, coaching, or training team members. Proven ability to support team development and engagement. Skills and Competencies Strong verbal and written communication skills. High attention to detail with excellent accuracy and recall. Exceptional organizational and prioritization abilities. Ability to communicate effectively with clients and employees at all levels of the organization. Self-motivated with strong follow-through and accountability. Benefits About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact . Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the hourly rate for this position is $18-$22. In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.