landing_page-logo
  1. Home
  2. »All Job Categories
  3. »Customer Service Jobs

Auto-apply to these customer service jobs

We've scanned millions of jobs. Simply select your favorites, and we can fill out the applications for you.

Advisor 1, Car Care Customer Service & Sales-logo
Advisor 1, Car Care Customer Service & Sales
AAA Club AllianceLanghorne, Pennsylvania
Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine! As an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop. With your strong communication skills, attention to detail, and automotive knowledge, you'll serve as a trusted liaison, guiding customers through the repair process and ensuring their satisfaction at every turn. Join us in our fast-paced, high-energy environment where your expertise and dedication will be recognized, valued, and rewarded. Take the driver's seat and steer your career towards success with AAA today! Location Address: 516 N. Oxford Valley Road, Langhorne, PA 19047-8307 At AAA, your success is our success. As an Automotive Service Advisor, we can offer you: The starting base compensation for this position is $21.55 to $23.55 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location. In addition to your hourly compensation, Service Advisors are also eligible for additional income through our uncapped monthly performance bonus as well as various spiffs and contests that run throughout the year! Robust health benefit offerings, including Medical Insurance with Prescription Coverage, Dental Insurance, and Vision Insurance. Coverage begins 30 days after you start. Over 2 weeks of Paid Time Off accrued during the first year of employment 8 Paid Holidays each year 401(k) plan with up to a 7% Company Match on retirement contributions FREE Company-Paid Life Insurance Tuition Reimbursement (up to $5,250 per year) FREE AAA Premier Level Membership An opportunity to work alongside a team of professionals with state of the art equipment in a spacious, clean, well-lit and safe work environment. Our stores are AAA owned and operated. AAA Club Alliance serves a large membership base and exemplifies the trusted AAA Brand. There is plenty of business year round! What our Automotive Service Advisors do: Greet customers, answer telephone calls and schedule appointments in a prompt and courteous manner. Review repairs and services with customers to ensure a complete understanding of the services performed. Contact customer any time there is a deviation from the original estimate of cost or time when the vehicle will be ready for pickup. Note the name and time of approval for all repair/service orders and any additional costs. Distribute work to all shop technicians while monitoring progress and accuracy of each job. Supply information on request to technicians, as needed. Arrange for repairs and payment for vehicles that are covered by extended warranty programs. Arrange towing and/or alternate transportation such as shuttle or rental vehicle when necessary in accordance with Total Repair Care (TRC) standards. Monitor inspection dates of vehicles in system to ensure the inspections are completed before due dates. Notify customer of need to have vehicle serviced per manufactures recommended intervals and as required by the state and explain the information to the customer. What you will need to succeed: High School Diploma or equivalent. Previous experience in the automotive industry preferred, or three years relevant experience in a fast paced environment with a proven Sales and Customer Satisfaction record. Knowledge of automotive technology and the ability to communicate same information to the support team, customers and Auto Technicians. ASE (Automotive Service Excellence) Service Advisor Certification is a plus, but not required! Valid Driver’s License. Ability to complete required Pre-Employment Screenings (background check and drug screening) if offered the position. Authorized to work in the USA. ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Car Care

Posted 2 weeks ago

Bilingual Customer Service Representative-logo
Bilingual Customer Service Representative
Security FinanceReno, Nevada
Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment. Providing exceptional customer service Maintaining office cash with accuracy and security Achieving account gain through proven loan judgment and effective customer solicitation Ensuring compliance with state and federal lending regulations and Company policies Ensuring prompt completion of loan applications Ensuring compliance with company record keeping procedures Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package. Company paid Health insurance (employee only) Competitive 401(k) with match Life and Dental benefits Paid holidays and vacation Profit Sharing Closed on Sundays Job Requirements Great customer service skills 18 years of age or older Valid driver’s license, acceptable driving record and reliable transportation Ability to pass a criminal background check Stable work history Collections experience (direct first party collections/skip tracing) preferred Sales experience, preferred Ability to be working on the phone for the majority of the day Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location. Ability to speak Spanish and English fluently.

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
DXPHouston, Texas
Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers. Check out our many videos to learn more! http://www.dxpe.com/about-us/careers/ Responsibilities of Customer Service Representative include but not limited to: Responding to customer inquiries regarding company products and services Processing customer phone orders Checking availability of stock and shipping dates Quoting prices, filling order to customer specifications and processing sales data via computer Assisting the outside sales team by preparing price quotes and sourcing products #LI-YH Qualifications of the Customer Service Representative include but are not limited to: 2-3 years of work experience with Pump Parts, Bearing & Power Transmission products, Safety products, and/or MRO supplies preferred. Excellent communication skills Should be enthusiastic and able to work independently Must have experience performing a majority of the functions Prior inside sales/customer service experience Data entry skills, organization, multi tasking and customer focus is required Regular in-person attendance required Additional Information: Physical Demand: N/A Working Conditions: Office environment Training/Certifications: N/A Shift Time/Overtime: Monday-Friday, 8:00am-5:00pm Travel: N/A Education: High School Diploma required DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry. DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V

Posted 30+ days ago

Customer Service Attendant (South Charlotte)-logo
Customer Service Attendant (South Charlotte)
2ULaundryCharlotte, NC
Love to help others? Enjoy interacting with people? We're hiring for a Laundry Attendant at our Laundromat! Current Shift Need:  Schedule 1: Friday - Sunday 3pm - 11pm (Part Time) This position will be located at 901 E Arrowood Rd. Charlotte, NC 28217 As a Customer Service Attendant, you must have a passion for customer service and love helping people. You will greet customers coming in, answer their questions, and help troubleshoot any problems that may arise with our machines. You will also learn the ins-and-outs of our Wash, Dry, Fold laundry process. What you'll do as a Customer Service Attendant (Front of House Duties):  Greet our English and Spanish speaking customers and guests. Being bilingual is preferred, but not required. Become a laundromat expert who is able to troubleshoot any issues with our machines Sell laundry supplies and cover the front desk to keep our laundromat clean and welcoming Wash, dry, and fold the 2ULaundry way for any drop off customer orders What you'll get as a Customer Service Attendant 10 paid holidays! Employee Assistance Program for all roles Weekly pay every Friday Job Requirements of a Customer Service Attendant Previous customer-facing customer service experience preferred Bilingual in English & Spanish preferred, but not required Prior experience working in a laundromat is a plus Positive attitude and ability to problem solve Ability to stand for 6-8 hour shift 2ULaundry and LaundroLab are equal opportunity employers. We value diversity and strive to create an inclusive environment representative of a variety of backgrounds and experiences. Employment is decided solely on the basis of qualifications, merit, and business need.

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
Lucia Landscaping, Inc.Roseville, MI
The Role:  Customer Service Representative Reports To:  Customer Service Manager Who We Are:  Lucia Landscaping Inc. is a well-established premier full-service landscaping, snow, lighting, and construction company that has been in operation for 30 years in Southeastern Michigan. We have an award-winning team & culture with high growth and were awarded one of the 2021 Crain's Coolest Places to Work! The Opportunity:  As a Customer Service Representative you will serve as a liaison between our clients and our company. You will answer inquiries, schedule appointments, maintain client records, promote and recommend services and sales, and resolve issues that may arise regarding the account. A focus will be placed on delivering a world class client experience which will be achieved by active listening, a sense of urgency, and a heavy emphasis on client satisfaction. Additionally, the Client Service Representative will need to exhibit distinguished communication and people skills, attention to detail, and the ability to multi-task. Our One Team Vision:  We center our focus on our team and our culture, which is driven by our One Team mentality that provides an unparalleled experience for our clients while creating a brighter future of opportunity for each and every one of our team members. What We Value: ① One Team ② Service Heart ③ Accountability ④ GRIT ⑤ Innovation Your Day to Day: · Answer a multi-line phone system; properly filter concise and detailed information to appropriate individuals · Professionally and promptly address client inquiries via phone, email, text, and web chat · Answer general inquiries about our company and the services that we offer · Schedule and arrange daily appointments for our division managers · Ensure all assigned customer requests are fulfilled to satisfaction in a timely fashion · Data entry, review, and verification of various measurable as determined by the company · Enter, maintain, and update client information files, estimates, agreements, and invoices. · Print, assign, and detail estimate requests, to-do tasks, work orders and statements · Oversee and execute client billing and process payments on their account · Track and record data for preexisting company performance targets · Initiate and/or accept any tasks that are needed to enhance the company · Ability to cross-sell, up-sell, and promote company membership packages · Provide detailed support to sales staff and operations team · Pull and conduct reporting on client communication and sales metrics · Ability to intuitively problem solve and seek resolutions · Maintain a “can-do” and upbeat personality Who You Are (Qualifications & Skills) – Must Haves: · Minimum one year in professional office environment · Proficient using Microsoft Office Suite · Detail orientated, consistent and accurate outputted work, and organized individuals · Excellent communication skills - both written and verbal · Efficient in time management and the ability to take initiative with little or no direction · The desire to learn and grow both our organization and yourself · Ability to understand client needs and wants, and integrate into estimate when applicable · Excellent leadership qualities, organizations skills and the ability to problem solve · Driver's license with clean driving record It'd Be Nice If You Have: · Knowledge of Service Titan, Service Auto Pilot and other client management systems The Good Stuff:  The Client Service Representative is eligible to receive: · Competitive Compensation: Salary + Bonus · Benefits Offered: Health, Dental, Vision, and Life · Company Sponsored 401K Program · Paid Time Off starting at 10 days annually + Holiday Days – 6 days observed: New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, and Christmas Day · Opportunity for Advancement - Cross Training and Certifications · State of the Art Equipment and Technology · Incentive Programs (Employee of the month, referral rewards, and other programs) The Need to Knows: Job Type: Full-time Schedule: Monday to Friday: Start - between 7am & 8am; End - between 5pm & 6pm (Fixed Schedule/Hours Determined Upon Hire) Rotating 5 hour Saturday shift (approx. 1 every 3-4 weeks): Start - 8am; End - 1pm Work setting: In-person - 100% Education: High school or equivalent (Required) Experience: Customer service: 1 year (Required) Pay: $36,000.00 - $42,000.00 per year

Posted 30+ days ago

Customer Service Associate-logo
Customer Service Associate
Thoroughbred Express Auto WashDanville, KY
Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan! Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes. Key Duties and Responsibilities  Focus on providing a positive customer experience. Carry out daily duties that ensure effective operation of a car wash facility in partnership with peers and site management. Greet customers with a warm smile, review and educate on services, and assist with payment. Stay up to date with knowledge of how to use certain equipment for them to be able to work efficiently in an automated facility. Direct the Driver into the entrance to the car wash or guides them onto tracks. Carry out periodic maintenance of equipment used in washing to keep them in proper working order. Perform cleaning of facility and ensure everything is kept in the appropriate place and organized. Provide assistance to customers in any area concerning car wash process. Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area. Additional duties as assigned. Essential Responsibilities: • Display courteous, customer service focus, and professional attitude • Work while standing over long periods of time (6+ Hours) • Lift items of moderate weight (10+ pounds) • Maintain work expectations outdoor in all weather conditions • Interact ethically with fellow employees and customers • Possess valid and current driver's license • Excellent written and oral communication skills, as well as interpersonal skills Physical Requirements: • Ability to stand and work on feet for long hours in all weather conditions • Use of protective equipment such as ear plugs, safety glasses and gloves

Posted 30+ days ago

Bilingual Customer Service Representative - Spanish-English (Remote)-logo
Bilingual Customer Service Representative - Spanish-English (Remote)
HIKINEXDuluth, MN
Welcome to All About Dentistry, Here at All About Dentistry - Family and Emergency Care, we believe that a smile tells a thousand words, and we are dedicated to giving our patients high-quality dental care. We offer a full range of dental services, so all of your family's needs are met under one roof. Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our customers by addressing inquiries, resolving issues, and ensuring a positive experience. This role requires strong communication skills, proficiency in data entry, and the ability to analyze customer needs effectively. Multilingual candidates are highly encouraged to apply as we value diverse language skills within our customer base. Why Join Us? Comprehensive Training: No experience? No problem! We offer thorough 1-on-1 training to ensure you thrive and succeed. Rapid Career Growth: We prioritize promoting from within, with fast, clear career advancement paths. Team Spirit: Join a collaborative and innovative team that values mutual success. Competitive Compensation: Enjoy a competitive starting base salary with exciting performance-based bonuses. Responsibilities Provide outstanding customer support through various channels including face-to-face, phone and chat. Assist customers with inquiries regarding products and services, ensuring a positive experience. Conduct outbound calling to follow up on leads and promote new offerings. Accurately enter customer data into the system while maintaining confidentiality. Communicate effectively with customers in . Collaborate with team members to achieve sales targets and improve service delivery. Resolve customer complaints promptly and professionally, ensuring customer satisfaction. Maintain up-to-date knowledge of products, services, and promotions. Requirements Proven experience in customer service or sales roles is preferred but not required. Strong communication skills in English; bilingual or multilingual capabilities (especially Spanish) are a plus. Proficient in data entry with attention to detail. Excellent problem-solving skills and a customer-centric mindset. Ability to work independently as well as part of a team in a fast-paced environment. Familiarity with CRM software is advantageous but not required. Why This Role is Awesome: Growth Opportunities: We invest in our team with excellent career advancement potential. Ongoing Support: Receive the guidance and support you need from day one. Exciting Work: Every day brings new challenges and opportunities to make a real difference. Ready to start an exciting career with us? Apply now and join a team that values your potential and passion. We look forward to meeting you! Job Type: Full-time, Part-time Pay: $23.00 - $26.00 per hour Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Shift: 8 hour shift Day shift Work Location: Remote

Posted 30+ days ago

Customer Service Attendant - Car Wash Berwyn - $20+/HR OTE-logo
Customer Service Attendant - Car Wash Berwyn - $20+/HR OTE
WashU CarwashBerwyn, IL
WashU Carwash is a premier express exterior carwash brand looking for hard working, motivated, and positive people to join our team. At WashU, a Customer Service Attendant (CSA) is ultimately focused on delivering exceptional customer service. Their primary responsibility is to sell monthly memberships to help our customers get the best value and unlimited access to our services. CSA's are how our customers experience WashU and should always aim to represent the brand as a fun, high quality, and professional environment. Job Responsibilities: - Persuade customers to sign up for a monthly membership package - Upsell customers into premium services - Warmly greet customers and knowledgably answer their questions - Process cash and credit card payments - Maintain accurate records of transactions and customer information. - Resolve customer complaints in a timely and professional manner. - Operate car wash equipment, including power washers, vacuums, and other cleaning tools - Monitor vehicles to ensure they are getting clean. - Complete general maintenance tasks for the facility including washing floors, emptying trash cans, and cleaning equipment. Job Requirements: -Strong communication and interpersonal skills. Sales experience preferred. -Ability to work in a fast-paced, team-oriented environment. -Detail-oriented with a focus on providing high-quality customer service. -Ability to handle cash and credit card transactions accurately and efficiently. -Willingness to work weekends and holidays as needed. -Physical ability to operate car wash equipment and perform cleaning tasks as required. -Must be reliable and punctual. Benefits: -Flexible Hours -Part Time/Full Time positions available 20-40 hours per week. -Free Carwashes -Commission on Monthly wash membership sales -Hourly: $15-16 per hour + commission. On target earnings = $20+ per hour -No prior car wash experience needed. On-site training provided. Join our growing WashU Team today!

Posted 30+ days ago

Customer Service Associate-logo
Customer Service Associate
Thoroughbred Express Auto WashHuntington, WV
Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan! Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes. Key Duties and Responsibilities  Focus on providing a positive customer experience. Carry out daily duties that ensure effective operation of a car wash facility in partnership with peers and site management. Greet customers with a warm smile, review and educate on services, and assist with payment. Stay up to date with knowledge of how to use certain equipment for them to be able to work efficiently in an automated facility. Direct the Driver into the entrance to the car wash or guides them onto tracks. Carry out periodic maintenance of equipment used in washing to keep them in proper working order. Perform cleaning of facility and ensure everything is kept in the appropriate place and organized. Provide assistance to customers in any area concerning car wash process. Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area. Additional duties as assigned. Essential Responsibilities: • Display courteous, customer service focus, and professional attitude • Work while standing over long periods of time (6+ Hours) • Lift items of moderate weight (10+ pounds) • Maintain work expectations outdoor in all weather conditions • Interact ethically with fellow employees and customers • Possess valid and current driver's license • Excellent written and oral communication skills, as well as interpersonal skills Physical Requirements: • Ability to stand and work on feet for long hours in all weather conditions • Use of protective equipment such as ear plugs, safety glasses and gloves

Posted 30+ days ago

Customer Service Associate - base pay plus tips! (7968)-logo
Customer Service Associate - base pay plus tips! (7968)
Oil ChangersCamdenton, MO
Car Wash Staff Nature of Work: As an important member of our team, you will be entrusted with the responsibility of maintaining the cleanliness and optimal functioning of vehicles at our car wash facilities. This role involves the use of specialized cleaning agents and equipment to ensure a pristine finish. Essential Job Functions: Wash and dry vehicles Monitor the functionality of car wash machinery and equipment Perform routine maintenance on car washing equipment as required Pre-wash and rinse soiled vehicles to enhance cleaning efficacy Maintain the car wash facility, including trash removal and debris management Provide assistance to customers as needed Direct and guide vehicles into designated car wash areas Inspect vehicles to assess their condition and report any issues Ensure adherence to company policies and procedures Knowledge, Skills, and Abilities: Physical stamina and comfort working outdoors Keen attention to detail Strong organizational skills Scope of Position: This role reports directly to the Manager and involves no direct supervisory responsibilities. Daily assignments are provided by the Manager. Working Conditions: This position entails working outdoors most of the time, with exposure to heavy equipment, slick surfaces, and varying temperatures. Major Accountabilities: Timeliness and quality of service provided Accurate and timely data input into the computer system Prompt and courteous customer service Maintenance of a clean and safe work area Adherence to safe work habits Compliance with clean and proper uniform usage and good hygiene Effective employee relations Schedule: 8-hour shift Monday to Friday Weekend availability required Work Location:  In-person at our car wash facility. Job Type: Full-time Pay: From $14.00 per hour Your Benefits: Health insurance, dental and vision Ancillary Benefit Options Flexible spending account/Health savings account 401(k) with matching Paid time off/Sick time Employee discount

Posted 2 weeks ago

Customer Service Representative-logo
Customer Service Representative
QCHI/ LendNation Open CareerMarshall, Missouri
LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Store 0105 located at 941 S Cherokee Dr Ste 8 Marshall, MO 65340. The Customer Service Representative opportunity is an entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! As a Customer Service Representative, you will: Complete cash transactions for our customers Initiate customer loans Contact customers about past due payments Work rotating shifts and some Saturdays. You will have Sundays off! As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance Ability to work with minimal supervision Reliable attendance is an essential requirement of the position Must be at least 18 years of age Must have proof of eligibility to legally work in the United States We offer our Customer Service Representatives : Monthly bonus program Steady hours, Paid Time Off, Paid Holidays BENEFITS: 401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance *Benefits available to full time employees. Each benefit available at varying lengths of employment. ABOUT THE COMPANY QCHI ( LendNation ) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH’s products and services are focused on providing the financial solutions customers need and appreciate. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale. Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company. This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative

Posted 2 weeks ago

Customer Service Insurance - Sales-logo
Customer Service Insurance - Sales
United Services Automobile AsnColorado Springs, Colorado
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week . The actual onsite days are settled between each employee and their manager. We have various schedules ranging from 8:00 am MDT to 9:00 pm MDT. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment . We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. We are currently seeking dedicated professionals to work in our Colorado Springs office located at 1855 Telstar Dr, Colorado Spring, CO 80920, for future insurance sales and customer service opportunities in 2025 . As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Maintain required Property & Casualty license and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Ability to prioritize and multi-task, while navigating through multiple business applications Ability to apply knowledge and understanding of insurance regulatory and compliance requirements Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring What sets you apart: 1 year of customer contact experience in a needs-based sales environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face US military experience through military service or a military spouse/domestic partner Training Schedule: Monday - Friday 8hr shift within the hours of 8:00am – 6:00pm USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Salary: The hiring range for this position is: $46,400.00 - $48,900.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Posted 2 weeks ago

Service Customer Representative-logo
Service Customer Representative
Nelson Mazda Cool SpringsFranklin, Tennessee
Nelson Mazda is looking for a Service Customer Representative to join our team! This position will be responsible for communicating effectively with customers and employees to ensure the best possible guest experience with our team. We are looking for a candidate with a great work ethic, excellent communication skills, and a high level of professionalism. Job Responsibilities: Enhance the customer experience in line with the Nelson Difference. Route calls efficiently to the correct departments and extensions. Schedule service appointments and answer general knowledge service and parts questions. Call outbound service call campaigns in service scheduler. Answer customer chats and texts to aid them with general service and parts questions and scheduling. Complete customer reschedule requests. Coordinate with parts department to ensure parts are in stock for service appointments. Communicate between departments effectively. Utilize all the tools given to you for effective follow up, communication and production. Benefits We Offer: Excellent Health, Dental and Vision Insurance Supplemental Benefits: LT/ST Disability, Cancer, Accident Life 401(k) option with company match up to 6% $1 for $1! Gym Discounts with LifeTime Fitness & Carbon Performance 32 hours of Paid Volunteer Time Off 40 hours of Paid Time Off after 90 days of employment Job Responsibilities: Provide excellent customer service including: Answering incoming calls Taking payments Helping with walk in customers Filling out daily deposit and recon sheet Assisting with filtering calls for the Account Managers Making payment arrangements Reading the notes and entering notes in the system. Printing documents for a customer to sign after a due date change or refinance Helping to verify insurance and handling wrecked vehicle claims We are looking for an individual that demonstrates the following characteristics: Positive attitude Detail oriented Strives for operational excellence Effective listener Has the ability to work independently or with a team *Must be able to work Saturdays Qualifications: Valid driver's license Professional personal appearance Desire to have a positive attitude in a work environment Integrity to hold a high standard of transparency and honesty Ability to work within shifts from 7a-6:30p Monday through Saturday (5 day work week/40 hours) All applicants must be able to demonstrate ability to pass pre-employment screening (includes background check and drug screen) Nelson Automotive Finance is an Equal Opportunity Employer We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted today

Medical Screener - Reception Technician (Customer Service)-logo
Medical Screener - Reception Technician (Customer Service)
CSL PlasmaHouston, Texas
Job Description Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job Description 1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings. If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate. Our Benefits For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma!

Posted today

Customer Service Representative-logo
Customer Service Representative
Hopkins FordElgin, Illinois
Job Summary: As a Customer Service Representative, your responsibilities include answering phone calls, texts, online chats, and emails from customers interested in buying a vehicle at your car dealership. In many positions, you are the first point of contact with potential customers and work at the front desk to greet walk-in customers, answer questions, and provide assistance as needed. No car experience or education needed! Compensation and Benefits: Competitive Pay Training and mentorship program Medical, Dental, Vision Plans 401(k) Savings Plan Basic Life Insurance Discounts on Products and Services Flexible Schedules Work Life Balance Responsibilities: Meet and greet customers in a professional manner in-person & on the phone Process payments, invoice and other miscellaneous office duties Provide basic information to callers who have general inquiries Handle customer complaints with integrity and poise Provide general administrative and clerical support including mailing, scanning, faxing and copying Maintain office supplies for specific location Requirements: Excellent communication and organizational skills Experience using Microsoft Office suite Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously Willing to submit to a drug screen & background check Hopkins Ford of Elgin in IL , close to South Elgin, Dundee, and Streamwood, is a new Ford dealership with used cars , financing , auto service and repairs , and genuine Ford parts . We want to every customer's one-stop shop for all things automotive! We have the best selection of new and Certified Pre-Owned Fords and used cars in the area. We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Posted today

Customer Service Associate-logo
Customer Service Associate
Wawa, Inc.Williamsburg, VA
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. The Customer Service Associate delivers an exceptional customer experience that supports Wawa's vision to fulfill lives every day. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Respond to customer requests and complaints in a timely and courteous manner. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Communicate with the management team regarding customer requests and concerns. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Maintain proper cash levels in register drawer and change machines. Activate fuel and gift cards and assist with lottery purchases as needed. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Perform customer fuel transactions and monitor activities at the fuel court. Stop fuel pumps if necessary. Prepare all made to order food and/or beverages according to recipe or customer specifications. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Ensure coffee thermals are filled and working properly. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Follow proper coding procedures. Check expiration codes, face and inspect all items. Pull expired items, document and discard. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawa's policy manual, training materials and other publications. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Complete other tasks as assigned by store management. Essential Functions: Ability to work well individually as well as in a team environment Good communication skills Excellent customer service skills Ability to learn FSRA process and procedures and demonstrate on a daily basis Ability to work overtime as needed Ability to multi-task in fast paced environment Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing Must be able to lift and carry up to 35 lbs Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Posted 2 weeks ago

Customer Service Representative-logo
Customer Service Representative
U-HaulPittsburgh, PA
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Posted 30+ days ago

Lead Customer Service Representative-logo
Lead Customer Service Representative
One Hour Air Conditioning And HeatingWaterloo, IA
Lead Customer Service Representative Are you looking to be part of a team that is excited about its mission, where you will be challenged to grow and have the autonomy to do your job with excellence while getting results? Our ideal candidate is a person that genuinely likes people, has outstanding phone and data entry skills, is proactive and loves to succeed. Does this sound like you? If so, consider applying to join our motivated team as our Lead Customer Service Representative. Don't be fooled by the title. This is a position unlike any you've see before! Along with getting to hang with an amazing group of people that want you to succeed, other benefits include: Wages starting at $20/hr with incentives Medical & dental insurance Paid Time Off + Major holidays paid Frequent celebrations, meals, events & recognitions Company-wide, daily leadership training What You Will Be Doing: Responsible for meeting the quota of calls on the daily schedule. Greets all visitors to our building in a way that reflects our companies values Takes incoming customer phone calls and books appointments into the system with accuracy. Makes outbound calls to fill schedule as needed. Helps other team members to achieve common goals Manages our Club Membership program. What You'll Need to Succeed: Microsoft Office experience Customer service/phone skills Solid organizational skills with a demonstrated ability to multitask History of producing quality/accurate results Care and concern for other team members as well as external customers Join the One Hour Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first. Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate. Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it. Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you! Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating & Air Conditioning Corporate.

Posted 30+ days ago

Insurance Agent- Sales, Customer Service-logo
Insurance Agent- Sales, Customer Service
Freeway Insurance Services AmericaPasadena, TX
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $12 - $18 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: Discount gym membership to over 12,200 fitness centers and 9,300 on-demand workout videos including a $15 a month reimbursement. Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems - at no cost Mental Health Benefit: 12 therapy sessions and 13 additional psychiatric sessions. Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year!. With over 800 retail store locations to choose from nationwide, we encourage you to take your career and income potential to new heights! We are proactively looking for bright, talented, and motivated individuals who are goal oriented and excited for career advancement. Come Grow With Us! What You Will Do: As an Insurance Agent you will be responsible primarily for the sale of nonstandard auto insurance to new and existing customers. Solicit new business and maintain current business levels in order to achieve or exceed sales production goals. Expand business by proactively building relationships with existing customers to meet the agreed upon production goals. Accurate accounting of all currency transactions as well as timely delivery of deposits to the bank with scanned documentation in agency management system. Connects very quickly; builds and leverages client relationships. Ability to educate and advise the customer on which products best fit their needs The Perfect Match: Personal Lines or Property and Casualty license preferred (but not required) Bilingual in English and Spanish preferred Sales or customer service experience High School Diploma or GED Ability to build relationships with sales customers Excellent follow-up and multi-tasking skills Ambitious professional motivated by opportunity for advancement Excellent written and verbal communication skills Insurance Sales Insurance Agent Hiring Immediately Freeway Auto Insurance

Posted 3 days ago

Customer Service Representative - Patient Registration-logo
Customer Service Representative - Patient Registration
R1 Revenue Cycle ManagementAustin, TX
Location: Ascension Seton Medical Center Austin Shift Hours: PRN (as needed) 48 hours required a month, 24 hours on call, additional shifts available. R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire. Here's what you can expect working in Patient Registration (Customer Service): Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care. Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time. Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job. A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc. Requirements: High School Diploma or GED Excellent customer service experience For this US-based position, the base pay range is $16.00 - $22.30 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook

Posted 30+ days ago

AAA Club Alliance logo
Advisor 1, Car Care Customer Service & Sales
AAA Club AllianceLanghorne, Pennsylvania
Apply

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Job Description

Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine!

As an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop. With your strong communication skills, attention to detail, and automotive knowledge, you'll serve as a trusted liaison, guiding customers through the repair process and ensuring their satisfaction at every turn. Join us in our fast-paced, high-energy environment where your expertise and dedication will be recognized, valued, and rewarded. Take the driver's seat and steer your career towards success with AAA today!

Location Address: 516 N. Oxford Valley Road, Langhorne, PA  19047-8307

At AAA, your success is our success. As an Automotive Service Advisor, we can offer you:

  • The starting base compensation for this position is $21.55 to $23.55 hourly.  The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.

  • In addition to your hourly compensation, Service Advisors are also eligible for additional income through our uncapped monthly performance bonus as well as various spiffs and contests that run throughout the year!

  • Robust health benefit offerings, including Medical Insurance with Prescription Coverage, Dental Insurance, and Vision Insurance. Coverage begins 30 days after you start.

  • Over 2 weeks of Paid Time Off accrued during the first year of employment

  • 8 Paid Holidays each year

  • 401(k) plan with up to a 7% Company Match on retirement contributions

  • FREE Company-Paid Life Insurance

  • Tuition Reimbursement (up to $5,250 per year)

  • FREE AAA Premier Level Membership

  • An opportunity to work alongside a team of professionals with state of the art equipment in a spacious, clean, well-lit and safe work environment.

  • Our stores are AAA owned and operated. AAA Club Alliance serves a large membership base and exemplifies the trusted AAA Brand. There is plenty of business year round!

What our Automotive Service Advisors do:

  • Greet customers, answer telephone calls and schedule appointments in a prompt and courteous manner. 

  • Review repairs and services with customers to ensure a complete understanding of the services performed.  Contact customer any time there is a deviation from the original estimate of cost or time when the vehicle will be ready for pickup.  Note the name and time of approval for all repair/service orders and any additional costs.

  • Distribute work to all shop technicians while monitoring progress and accuracy of each job.  Supply information on request to technicians, as needed.  Arrange for repairs and payment for vehicles that are covered by extended warranty programs.

  • Arrange towing and/or alternate transportation such as shuttle or rental vehicle when necessary in accordance with Total Repair Care (TRC) standards.

  • Monitor inspection dates of vehicles in system to ensure the inspections are completed before due dates.  Notify customer of need to have vehicle serviced per manufactures recommended intervals and as required by the state and explain the information to the customer.

What you will need to succeed:

  • High School Diploma or equivalent.

  • Previous experience in the automotive industry preferred, or three years relevant experience in a fast paced environment with a proven Sales and Customer Satisfaction record.

  • Knowledge of automotive technology and the ability to communicate same information to the support team, customers and Auto Technicians.

  • ASE (Automotive Service Excellence) Service Advisor Certification is a plus, but not required!

  • Valid Driver’s License.

  • Ability to complete required Pre-Employment Screenings (background check and drug screening) if offered the position.

  • Authorized to work in the USA.

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.  We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply.  It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

 

Job Category: 

Car Care