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The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Customer Service Representative – Join our Winning Team! Location: Tempe, AZ | Full-Time | In-Office Are you a motivated communicator who thrives on success? Do you have a knack for connecting with people over the phone? If so, Home Concepts Custom Remodeling wants YOU to be a key part of our growing Customer Service Team ! We’re looking for top-performing Customer Service Representatives to help us connect with customers who are already interested in what we offer. If you have experience in outbound calling, appointment setting, or sales—you’ll feel right at home and hit the ground running. 💼 What You’ll Do: Qualify and schedule appointments for our expert sales team Handle both inbound and outbound calls with professionalism and enthusiasm Communicate clearly and confidently with customers and prospects Meet—and exceed—daily and weekly performance goals Work from our upbeat and supportive Tempe office 🕒 Shifts Available: Monday–Friday: 8:00 AM–4:00 PM or 9:00 AM–5:00 PM Occasional Saturdays based on demand 💰 Compensation & Perks: Competitive base pay plus attractive bonuses and commission opportunities Paid vacation after 90 days Health insurance : We cover 50% of your premium after 90 days Flexible scheduling options Supportive team environment with room to grow ✅ Ideal Candidate Has: 1+ year of experience in phone sales, cold calling, or appointment setting Strong communication skills and a goal-driven mindset Experience in appointment setting is a huge plus 📍 Work Setting: In-person at our Tempe office Call center environment We encourage people with a criminal record to apply Ready to join a high-energy team that values your skills and rewards your success? Apply today and start your next chapter with us! Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both supplemental and permanent benefits to hard-working families for over 60 years. Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development. Qualifications:  Good verbal communication skills  Have excellent customer relation and communication skills  Upbeat & positive attitude with great energy  Interacts effectively with people and groups  Maintains good customer relations  Customer Service and/or Customer Sales experience preferred  Interacts effectively with all levels of management and employees  Team player  Legally authorized to work in the US/Canada Benefits: Full Benefits  100% remote work Flexible work schedule with option to work from home Weekly pay and performance-based monthly bonuses Chance to earn a free trip for you and a guest to the Bahamas, Cancun, Las Vegas, and other exciting locations for a yearly company convention Interviews will be held via Zoom due to Covid -19  Powered by JazzHR

Stores Hiring: Polo Ralph Lauren, Cold Stone Creamery, Ann Taylor, Cole Haan, Under Armour, H&M, LIDS and many others. Exciting Job Opportunities at Nebraska Crossing - Apply Now! Are you ready for a fantastic career opportunity? Applying with us is like casting a wide net – a single application opens doors to 75 of our esteemed employers at Nebraska Crossing! Here's what you can expect: Quick Response: You'll hear from us within 48 hours of applying. Competitive Pay: Pay starts at $15/hr (depending on the employer)! We are looking for candidates who embody: Passion for the brand Team-first attitude Friendliness Customer Focus Dependability A zest for FUN! Requirements include: Greet and direct customers Answer customer questions about specific product/services Ensure the sales floor is stocked Manage customer returns Benefits of working with us: Fun and Exciting brands Employee discountsFlexible schedulesDiverse and inclusive culturesEmployee first store environment If you believe you'd be a great fit, don't miss out! Apply now. #LI-DNI Powered by JazzHR

**!! Must submit a full application here to be considered !!**: https://dashboard.fafs.me/Applications/Innovexx Work from Home!! Full time positions available. Training is PAID and is a duration of two weeks. We are currently seeking Customer Service Agents with experience previously in a call center environment. MUST have a  great understanding of the importance of providing excellent customer service to consumers. This is an  inbound  customer service position;  there is NO outbound calling or sales . Starting Pay Rate $10.00 ($11 for bilingual) Pay will be reviewed 30 days, after completed training. Responsibilities: Handle customer inquiries and complaints Retaining existing customer monthly memberships Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Previous work from home experience Ability to build rapport with customers Ability to multitask and quickly adapt and learn new programs Positive and professional demeanor Excellent verbal communication skills Availability to work Saturday's- required for the position Job Types: Full-time, Part-time Powered by JazzHR

🚀 Join the Zipfizz Team as a Brand Promoter! Are you ready to take your energy and career to the next level? Zipfizz, the ultimate vitamin, energy, and hydration drink, is looking for enthusiastic Brand Promoters to spread the word about our game-changing product — and we want YOU on our team! Why Zipfizz? Here’s What We’re Offering: Earn up to $35/hour (based on performance)! Start IMMEDIATELY — get going & start earning today! Comprehensive training program — we set you up for success! Weekly paychecks via direct deposit — get paid fast and easy! Opportunities for growth — climb the ladder & grow with us! Supportive team that’s got your back every step of the way! What You'll Be Doing: Represent and promote the brand at Costco, Sam’s, and Event locations. Engage with members, educate them about products, and perform product demos. Drive sales by encouraging purchases and answering customer questions. Maintain well-stocked and organized displays. Assist with in-store promotions and events to boost visibility. What You’ll Be Promoting: Zipfizz is THE energy drink of choice for people who want an amazing, clean energy boost WITHOUT the sugar crash. Just add it to water, shake, and enjoy 4–6 hours of sustained, focused energy. It’s packed with 24 essential nutrients, electrolytes, and antioxidants, plus a powerful dose of B12 to support stress relief, memory, and mood. It’s a product you can genuinely believe in! ( https://www.Zipfizz.com ) Here’s What You Need to Join Our Team: 🔞 18+ years old ⏰ Availability to work weekends 🚗 Reliable transportation to get to events and work locations 📦 Ability to transport store company-provided supplies 📱 A smartphone to stay connected & track your success 🙋‍♂️ Outgoing personality — you love talking to people and sharing exciting products 💪 Able to lift approximately 40 lbs 👟 Ability to work 7-hour shifts, on your feet, engaging with customers! 😊 Ability to learn & enthusiastically recite required product script to customers How Much Can You Earn? 💸 Up to $35/hour (based on performance) 💸 Total Pay = Base pay: $20/hour + Piece Rate Commission on days worked! 💸 You get credit for all boxes sold on the day you work – including after you leave! Piece Rate Commission per box sold (regular price): Limited Edition: $1.50 per box Combo Pack: $1 per box Flat Rate Hourly Pay 70+ Boxes (regular price; based on total boxes sold): 70-79 boxes = $32/hour 80-89 boxes = $33/hour 90-99 boxes = $34/hour 100+ boxes = $35/hour Piece Rate Commission per box sold (when on sale): Limited Edition: $1 per box Combo Pack: $.50 per box Flat Rate Hourly Pay 70+ Boxes (when on sale; based on total boxes sold): 70-79 boxes = $28/hour 80-89 boxes = $29/hour 90-99 boxes = $30/hour 100+ boxes = $31/hour A Few Things to Keep in Mind: No commission on training days No commission if working less than a 4-hour shift Commission is based on warehouse confirmed sales No commission if selling fewer than 20 boxes at regular price or fewer than 30 boxes during a sale Perks & Benefits: 401k with Safe Harbor Match available for eligible employees Accumulate 1 hour of sick leave for every 30 hours worked Ready to Join the Zipfizz Revolution? Apply Now! 📬 To Apply: Simply reply to this post with your name, email, phone number, and city & state. Learn More About Us: Zipfizz Website Zipfizz Promo Audio 💥 Don’t miss out on this exciting opportunity to earn BIG while promoting a product you can believe in! 💥 Join Zipfizz today — because your future deserves a burst of energy! Powered by JazzHR

Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.  About the Role  As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.  What You’ll Do  Respond to customer inquiries via phone, email, and chat with professionalism and care  Help customers with orders, shipping questions, product details, and troubleshooting  Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams  Keep accurate records of customer interactions using CRM  Proactively follow up on customer needs and ensure satisfaction  Maintain up-to-date knowledge of ForgeFit’s product lines and service policies  What We’re Looking For  1+ years of experience in a customer service, support, or client-facing role  Strong communication and problem-solving skills  Ability to stay organized and manage multiple priorities  Comfortable using CRM or support tools  A positive attitude and genuine desire to help others  Interest in fitness or familiarity with gym equipment is a plus  What We Offer  Competitive hourly pay based on experience  Comprehensive benefits including health, dental, vision, 401k, and paid time off  100% remote work with a collaborative and supportive team  Ongoing training and opportunities for career growth  The chance to support a brand that makes a real impact in the fitness world  Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.  Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) - MUST RESIDE IN CALIFORNIA Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) - MUST RESIDE IN CALIFORNIA Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Must reside in California We are seeking employees to join our company in working remotely across California. Due to COVID-19 we have been able to restructure our day to day work and now can be done remotely. We work in conjunction with different Unions across California, and we provided them with the benefits they receive on behalf of their Union. The role of a Union Benefits Coordinator would be to assist each member in receiving their specific benefits. Qualifications: Ability to build rapport with members Customer Service Skills Time management Basic Computer knowledge What we offer: Full time Work from home Benefits: Medical & Dental Flexible hours Growth opportunities Powered by JazzHR

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals. Responsibilities: Helping customers by providing product and service information Answer customer questions regarding their coverage Develop and maintain a knowledge base of the evolving products and services Regularly review these agreements in an effort to develop a more cost-effective plan Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills What are we looking for in a candidate? A sharp individual with an entrepreneurial mindset An individual that is a team player and works well under pressure An individual with professional communication skills Benefits Hands on training Weekly pay Bonuses Residual income Company paid trips Remote Apply now to learn more about what we do and how you can be a part of our team today! Powered by JazzHR

Top Tier Executives is an innovative Consulting firm, focused on delivering the best results for our clients. We have been able to come up with a way to deliver personalized and humanized marketing strategies and customer service to stand out from the crowd. Our approach allows a more hands-on day to day for our team, which ensures each member contributes to the overall growth of our projects. We’re currently representing a top telecommunications client that specializes in fiber-optic technology which results in the highest speed of internet available in the Northeast! Their goal is to bring this technology to those who rely on it for their day-to-day lives in a much more accessible way. We offer face-to-face Customer Service on their behalf so they can focus on delivering the best while we handle the rest! We’re looking for representatives who feel comfortable using their communication skills on a day to day basis, not only to represent the client but to offer guidance to potential customers to ensure they make the best decisions for their telecom needs. What We’re Looking For: Willingness to learn Experience in Customer Service, Retail, Sales, Hospitality, Restaurants etc preferred College level degree in Business, Marketing, Psychology preferred Problem solving ability Excitement to grow into different roles Excellent communication skills What We Offer: Paid Training Sign-On Bonus Management Training Program 401(k) match Potential Cross-Training Opportunities In: Public Speaking Administrative Human Resources Finance / P&L Powered by JazzHR

Join Our Team as an Administrative Assistant – Montgomery County Are you organized, detail-oriented, and eager to make a meaningful impact in a supportive office environment? SPS Consulting is looking for passionate and driven Administrative Assistant to assist our government client in Montgomery County. This is your opportunity to be a vital part of a dynamic team where your contributions will directly support the success of our client and help streamline operations. What You’ll Do: Be the Face of the Office:  Greet visitors with a warm, welcoming attitude and provide exceptional customer service. Master of Communications:  Manage incoming phone calls, direct inquiries, and provide helpful information to the public and staff. Keep Things Running Smoothly:  Sort, distribute, and track incoming mail and documents with precision and efficiency. Manage Documentation:  Type, edit, and format professional correspondence and documents to ensure clarity and accuracy. Technical Support:  Operate a variety of office tools, from computers to photocopiers to fax machines, and manage data entry with ease. Problem Solver:  Handle inquiries, assist with work requests, and maintain organized filing systems that keep everything in order. Collaborate & Contribute:  Work closely with a fantastic team of professionals, while keeping a proactive, independent mindset. Requirements: High School diploma  and  1+ years of office support experience  to bring your skills to the table Proficiency in typing and Microsoft Office  applications, with a sharp eye for detail and excellent editing skills Customer service expertise  with the ability to create positive experiences for clients, visitors, and colleagues alike Adaptability  to connect with diverse personalities and situations, while maintaining a professional, friendly approach The ability to  manage stress  with grace, keeping cool in high-pressure situations Self-motivation  and a knack for staying organized, managing your time and tasks with minimal supervision A  friendly, approachable demeanor  that makes everyone feel welcome and valued Powered by JazzHR

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.  About the Role  As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.  What You’ll Do  Respond to customer inquiries via phone, email, and chat with professionalism and care  Help customers with orders, shipping questions, product details, and troubleshooting  Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams  Keep accurate records of customer interactions using CRM  Proactively follow up on customer needs and ensure satisfaction  Maintain up-to-date knowledge of ForgeFit’s product lines and service policies  What We’re Looking For  1+ years of experience in a customer service, support, or client-facing role  Strong communication and problem-solving skills  Ability to stay organized and manage multiple priorities  Comfortable using CRM or support tools  A positive attitude and genuine desire to help others  Interest in fitness or familiarity with gym equipment is a plus  What We Offer  Competitive hourly pay based on experience  Comprehensive benefits including health, dental, vision, 401k, and paid time off  100% remote work with a collaborative and supportive team  Ongoing training and opportunities for career growth  The chance to support a brand that makes a real impact in the fitness world  Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.  Powered by JazzHR

Customer Service Representative Monday-Friday 8am-5pm Starting Wage: $26/HR DOE The role of the Customer Service/Inside Sales Representative at Midland Garage Door is a fully in-office position. We are looking for a dedicated professional to work on-site at our Eden Prairie office, where you will be closely integrated with our team. If you have a background in sales or customer service (preferred in building supplies, construction, home goods) we have the role for you! In this role, you’ll be the first point of contact for our customers, assisting them with quotes, orders, deliveries/pick-ups, and troubleshooting any issues that arise. If you enjoy solving problems, building relationships, and being part of a collaborative team, this is the opportunity for you. The ideal candidate is professional, detail-oriented, and customer-focused. You’re someone who can balance multiple tasks while keeping a positive attitude and ensuring every customer feels valued. Strong communication skills, a knack for organization, and the ability to work closely with both internal teams and external partners will make you successful in this role. Most importantly, we’re looking for someone who embodies our values of Service, Quality, and Integrity in every interaction. Why You’ll Love Working Here At Midland, we believe work should feel rewarding—not just something that fills your day. When you join our team, you’ll be surrounded by people who support one another, celebrate wins together, and step in to help when it’s needed. We value teamwork, integrity, and making sure every employee feels like a vital part of our success. Summary: The primary function of this position is to assist customers via multiple means of communication with any service issues presented. The Customer Service Representative will interact with multiple departments and co-workers from other locations. The CSR is an integral part of the customer’s experience with the company. Essential Duties: Assist customers with quotes, orders, delivery, troubleshooting any issues and any other general customer concerns. Maintain a professional attitude and relationship with every customer and build a positive rapport with callers. Enter quotes and orders into the system in a timely and accurate manner. Calculate and enter fabrication changes as needed to order. Request quotes and orders from vendors as needed. File orders, bills of lading and other office paperwork in a timely and accurate manner. Process RGA’s, warranties and documentation in accordance with company policy. Champion an overall culture of teamwork and cooperation between locations and departments. Provide assistance to internal and external customers with a can-do attitude. Demonstrate and uphold Midland Values: Service, Quality, and Integrity. Marginal Duties: Assist in Production areas as requested. Other duties and responsibilities as assigned by Management. Competencies Required: Professional and courteous demeanor on and off the phone Ability to create and maintain relationships High level of attention to detail organization and follow up Excellent time management skills Ability to multi-task Ability to read, and interpret invoices, statements and job specs. Ability to perform basic math skills: addition, subtraction, multiplication and division of whole numbers, fractions and decimals Sound judgment, decision making and problem-solving skills in all situations Strong customer focus for both internal and external customer Education and Experience: High School or GED required, and 1 year experience in a manufacturing environment preferred or an equivalent combination of education and experience to successfully to perform the essential responsibilities and duties as listed above. Equipment/Software used: Microsoft Office Suite ERP General Office Equipment Multiple Line Phone System AS400 (Green Screen) Applicant must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment VISA at this time. CANDIDATES OFFERED EMPLOYMENT ARE REQUIRED TO PASS A PRE-EMPLOYMENT DRUG TEST AND BACKGROUND CHECK PRIOR TO EMPLOYMENT. We are committed to our team members, and we care deeply about providing employees and their families a supportive benefits package which includes: Medical and Dental insurance with company contribution HSA company contribution and match 401K with company match Company paid life insurance Vision insurance Company paid short-term disability and company contribution towards long-term disability Supplemental insurance options Parental Leave Childbirth Recovery Leave Vacation and Sick Time Holiday pay Referral Bonus By submitting your application, you acknowledge that all information provided is accurate and truthful to the best of your knowledge. Any false statements, misrepresentation, or omission of information may disqualify you from consideration for employment or, if hired, may result in termination. The company reserves the right to verify the information you have provided as part of the recruitment process. Submitting an application does not guarantee employment. Midland Garage Door is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, national origin, sex (including pregnancy, gender identity, and sexual orientation), disability, age, religion, or any other characteristic protected by federal, state, or local law. All employment decisions, including recruitment, hiring, promotion, compensation, benefits, and termination, are based on qualifications, merit, and business needs. Midland Garage Door will make reasonable accommodations to the known qualifying disabilities of applicants and employees when doing so will not impose an undue hardship. Applicants who believe they may need reasonable accommodation to enable them to participate in the application process should contact Human Resources. Powered by JazzHR

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR