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Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.  About the Role  As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.  What You’ll Do  Respond to customer inquiries via phone, email, and chat with professionalism and care  Help customers with orders, shipping questions, product details, and troubleshooting  Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams  Keep accurate records of customer interactions using CRM  Proactively follow up on customer needs and ensure satisfaction  Maintain up-to-date knowledge of ForgeFit’s product lines and service policies  What We’re Looking For  1+ years of experience in a customer service, support, or client-facing role  Strong communication and problem-solving skills  Ability to stay organized and manage multiple priorities  Comfortable using CRM or support tools  A positive attitude and genuine desire to help others  Interest in fitness or familiarity with gym equipment is a plus  What We Offer  Competitive hourly pay based on experience  Comprehensive benefits including health, dental, vision, 401k, and paid time off  100% remote work with a collaborative and supportive team  Ongoing training and opportunities for career growth  The chance to support a brand that makes a real impact in the fitness world  Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.  Powered by JazzHR

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals. Responsibilities: Helping customers by providing product and service information Answer customer questions regarding their coverage Develop and maintain a knowledge base of the evolving products and services Regularly review these agreements in an effort to develop a more cost-effective plan Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills What are we looking for in a candidate? A sharp individual with an entrepreneurial mindset An individual that is a team player and works well under pressure An individual with professional communication skills Benefits Hands on training Weekly pay Bonuses Residual income Company paid trips Remote Apply now to learn more about what we do and how you can be a part of our team today! Powered by JazzHR

[CANTIN DESIGN LLC] is looking for an administrative assistant to join our team in our [ Concord, NH 03303 ] office. This person will work to support the daily operations of the office.  The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written and verbal communications. Responsibilities: Field inbound communications - Answer phone calls/general email inquiries and route to the appropriate internal parties as needed. Coordinate scheduling - Set up meetings based on cross-functional availability for both internal and external stakeholders. Organize internal resources - Build out and maintain processes to keep files and office supplies organized and easily accessible. Liaise with visitors - Act as point person for office guests. Communicate policies and procedures - Alert employees of new processes, rules and regulations. Facilitate executive-level operations - Book travel, submit expense reports and send communications for high-level staff as needed. Requirements: High school diploma 1-2 years experience as an administrative assistant, secretary or receptionist preferred Strong organizational, communication, and time-management skills Proven ability to work in a fast-paced environment  Positive, high-energy attitude Resourcefulness, creativity, and problem-solving skill set Familiarity with office equipment (i.e. printers, fax machines, projectors) Proficiency in Microsoft Office (especially MS Excel and PowerPoint) About [Cantin Design LLC]: [Cantin Design LLC] is a [IT] organization dedicated to [ create world-class websites using modern design practices. ]. Our employees enjoy a work culture that promotes [and  support the United States Of America talent you need to drive your business objectives successfully. ]. [Cantin Design LLC] benefits include [  Health, Dental, Life and AD&D Insurance,Employee Wellness and 401k plans,employee stock purchase plan(ESPP),Paid Time Off and Holidays. ]. Employees can also take advantage of [ Wellness and 401k plans,employee stock purchase plan(ESPP),Paid Time Off and Holidays ]. Powered by JazzHR

MUST RESIDE IN CALIFORNIA We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is coordinate benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. Right now we are seeking representatives for Los Angeles County and the Inland Empire. We have set up direct relationships with over 20,000 union associations around southern California. The role of a customer service benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. Requirements for consideration: - Flexible hours - Fluent in English     Powered by JazzHR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA   Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Appointment Setter - Work From Home - Hiring This Week   If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. Our ideal candidate is a person who is flexible, adaptable and trainable. A person that is looking for a long term career fit and wants to get their foot in the door with a company to grow is important to us. Position Benefits: Full training provided No experience needed Great compensation  Great weekly pay and bonuses A dynamic team environment The opportunity for growth; we promote from within!!! What we are looking for in you: Communication skills Basic computer skills Willing to talk to new people Outgoing and friendly personality Detail oriented Eager and willing to learn We pride ourselves in great company culture and leadership programs with constant mentor-ship to help our managers develop themselves into stronger team leaders. If you feel that you possess the qualities that we are looking for and would like to see if you are a fit for our company, apply now! I will set you up with an interview at the soonest available date. Powered by JazzHR

At T&R Frameworks , we specialize in connecting people with the products and services that make life easier, faster, and more connected. As a growing sales agency in the telecommunications space, we blend personalized customer support with sales-driven strategies to help our clients expand their market presence and deliver meaningful solutions to their customers. Whether you're just beginning your career or looking to sharpen your skills, this entry-level position is the perfect launchpad for growth in both customer service and sales. What You’ll Do As a Sales and Customer Service Associate , you’ll be the face of our brand and the voice of our clients. You'll support sales initiatives, resolve customer issues, and create a positive customer experience that builds long-term loyalty. Key responsibilities include: Engaging directly with customers to promote products, services, and special offers at local pop-up events Answering questions and addressing concerns with clarity, professionalism, and accuracy Guiding customers toward solutions that match their needs and preferences, ultimately, closing the sale Managing customer accounts and assisting with billing, upgrades, and service inquiries Supporting sales campaigns through in-person outreach and customer follow-ups Collaborating with team members to reach daily and weekly sales goals Staying informed on client products, promotions, and service updates What We’re Looking For This is an ideal role for someone who enjoys working with people and thrives in a performance-based environment. You’re a great fit if you have: Excellent communication and interpersonal skills A passion for helping others and finding win-win solutions Drive and enthusiasm for meeting and exceeding sales goals The ability to multitask and stay organized in a dynamic environment A team-first attitude and a desire to learn and grow professionally At T&R Frameworks , your success is our priority. We offer: Comprehensive, hands-on training in sales and customer service Performance-based bonuses and weekly pay Growth opportunities into leadership and account management roles A supportive team culture where your contributions are recognized Real-world experience representing top-tier clients in a fast-moving industry This is a performance-based role with unlimited earning potential—your income is driven by your results, with commission-only pay cited based on average compensation in the role. Powered by JazzHR

About the Role We are looking for a highly organized and proactive Customer Service Manager to oversee our customer support operations and ensure an exceptional experience for our customers. The ideal candidate will lead a customer service team, streamline support processes, and handle escalations while maintaining high standards of service. Key Responsibilities Manage and oversee the daily operations of the customer service team. Train, mentor, and motivate customer service representatives to achieve performance goals. Monitor and analyze customer inquiries across multiple platforms (email, chat, phone, and e-commerce platforms). Handle escalated customer issues and ensure timely resolutions. Develop and implement policies, procedures, and best practices for improved customer satisfaction. Work closely with other departments (sales, operations, finance, logistics) to resolve issues and streamline communication. Track and report customer service metrics, providing insights to improve overall performance. Maintain a customer-first approach while balancing company goals. Required Skills & Qualifications Proven experience as a Customer Service Manager, Team Lead, or similar role. Strong leadership and team management skills. Excellent communication, conflict resolution, and problem-solving abilities. Proficiency with HubSpot, Sellercloud, ShipStation, Flexport, BigCommerce, and Excel . Experience managing customer service in an e-commerce environment . Ability to multitask, prioritize, and manage time effectively. Strong attention to detail and a proactive mindset. If you are passionate about leading teams, improving customer experiences, and building efficient support systems, we’d love to hear from you. Apply today and join a company that values professionalism, teamwork, and delivering exceptional service. Powered by JazzHR

Who We Are For decades, our mission has been clear: protect and serve working families by ensuring they have reliable access to the benefits they’ve earned. Partnering with thousands of unions and associations across North America, we’re proud to be the only organization of our kind that carries a 100% union label . Families count on us for security and peace of mind—and we deliver with consistency, care, and trust. The Role This isn’t just another remote job—it’s an opportunity to build a meaningful career. You’ll work directly with union members who request information about their benefits, walking them through available options and making sure they feel fully supported at every stage. On a typical day, you’ll: Connect with members by phone or video Schedule and lead benefit review appointments Explain coverage options in clear, simple terms Complete paperwork and conduct quality checks Provide follow-up support to maintain lasting relationships Every call and every interaction matters because the programs you explain impact families’ financial futures. What You’ll Gain Competitive Income – Weekly pay plus bonuses (average ~$55K in year one) Advancement Opportunities – A clear track toward leadership and career growth Flexibility – Create a schedule that fits your life Fully Remote – 100% online with digital tools and support Long-Term Security – Residual income from policy renewals Health Coverage – Comprehensive benefits package available Personal Development – Training, mentorship, and one-on-one coaching Recognition & Rewards – Annual company-paid trips (destinations have included Cancun, Las Vegas, Disney, Puerto Rico, and the Bahamas) What We’re Looking For Strong communication skills and a genuine interest in helping others Reliable organizational and time-management abilities High school diploma or equivalent (college education is a plus) Background in customer service, retail, or sales is an asset but not required Powered by JazzHR

As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind® We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers. We are now accepting applications to fill our next training class. JOB SUMMARY At IMG, we refer to the Customer Service Representative as an Assistance Coordinator. They are responsible for ensuring an excellent level of customer service and productivity with all inbound and outbound communication. Types of inquiries include answering benefit questions, making updates to policies, helping customers set up a new claim and giving claim status on existing claims. JOB DETAILS Location: Position will start in-office during training . Will have the opportunity to transition to remote upon successful completion of training and meeting department eligibility requirements -- targeted at 6 weeks The start date of the class will be Monday, Oct 27, 2025 Must be willing and able to commute to the Indianapolis office on a daily basis until the eligibility requirements to work remote are met In order to work from home, individuals must have a designated workspace in a room with a door and high-speed internet. Base Pay: $17.00 per hour plus participation in the monthly performance bonus plan if qualifications are met* After training, we have 2nd shift schedules available from 11:00am-8:00pm Work schedule will be 4 days during the week and 1 day every weekend, after completion of training Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position. PERKS Monthly performance bonus up to 30% of monthly base pay based on 40 hours per week (*must meet department standards and qualifications) Comprehensive Benefits package including Medical / RX / Dental/Vision Insurance 401k Plan with company match Paid Time Off Free Employee Parking Casual Dress Environment Tuition Reimbursement Plan DUTIES AND RESPONSIBILITIES Answer and address a high volume of inbound communication (phone, email, online chat, etc.) in a professional and courteous manner while maintaining performance metrics, quality standards, and HIPAA compliance Provide professional and courteous outbound communication as instructed Document contact outcomes in customer relationship management tool Availability to work some holidays and weekend days. Job may require flexible scheduling to grow in the company Mentoring and helping new employees when asked Assist in special projects or tasks as needed QUALIFICATIONS 1 year of experience in a customer service role analyzing and solving internal and external customer issues Basic level of proficiency in Microsoft Office Suite software Professional interpersonal, written, and oral communication skills Demonstrated ability to multi-task - navigate systems on dual monitors and type while on a call Global geographical and cultural awareness Enjoy working with people Self-motivated with proven ability to maintain positive attitude Strong stress management and ability to work in a fast-paced environment. Analytical and problem-solving skills PREFERRED SKILLS Bilingual – Proficient verbal and written communication skills in a foreign language (including but not limited to Spanish, Portuguese, Mandarin, and/or French) a plus but not required IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law. Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required)   Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts.  The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions.    The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.  Responsibilities:  Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits. Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services. Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives. Requirements:  Sales or related field Strong verbal and written communications skills Excellent listening, negotiation, and presentation abilities Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers.   Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level Powered by JazzHR

At Instep Management, we strive to connect communities with each conversation. More than campaigns and quotas, our work with Frontier Communications is about connection. Our work involves helping families stream their favorite shows, entrepreneurs run businesses from home, and communities stay in touch. We build trust, answer questions, and turn technical details into stories people understand. Because for us, it’s not about selling a product; it’s about making life a little easier.So imagine helping families stay in touch, entrepreneurs keep their business running, and grandparents stream their grandkids’ recitals — all in a day’s work. As a Sales and Customer Service Associate for Frontier Communications, you’ll do more than sell services: you’ll build trust, answer questions, and make life a little easier for every customer you meet. If you love helping people and making someone’s day brighter, you’ll fit right in. Ready to connect communities while launching a sales career? APPLY NOW and make an impact with Frontier! Sales and Customer Service Associates Are Responsible For: Driving direct-to-consumer sales for Frontier Communications by actively seeking out and engaging with potential residential customers Engaging with customers in neighborhoods through proactive outreach and on-site interactions to understand their telecommunication needs Presenting tailored product solutions based on customer needs by carefully assessing their current services and identifying opportunities for improvement or new offerings Utilizing in-depth product training to inform sales interactions, ensuring accurate and comprehensive information is provided to customers regarding Frontier Communications' services Employing a consultative sales approach to build rapport and trust, focusing on understanding customer challenges and offering solutions that genuinely benefit them Identifying and cultivating new customer relationships through networking, referrals, and strategic outreach to expand Frontier Communications' customer base Achieving and exceeding sales targets and quotas by consistently applying effective sales strategies and maintaining a high level of performance Contributing to measurable growth and customer satisfaction by not only closing sales but also ensuring a positive customer experience that leads to long-term loyalty and positive referrals Sales and Customer Service Associates should possess these attributes: High school diploma or equivalent (required) Bachelor's degree in Marketing, Communications, or a related field (a plus) Prior experience in sales, customer service or any client-facing roles Excellent communication and interpersonal skills Strong organizational and multitasking abilities Comfortable in a commission-based environment Able to handle rejection gracefully Reliable transportation with a good driving record High performance equals high pay—this is a performance-based commission-only role with limitless earnings. Industry-leading incentives are listed as OTE averages Powered by JazzHR

CUSTOMER SERVICE – IMMEDIATE HIRE We prefer entry-level candidates that we can teach, train and develop with our training program We offer a fun and exciting environment and full time schedules. Our associates are able to travel if desired, and have the opportunity for advancement within the company. We only promote from within, so if you are looking for a true career opportunity, this could be the position you’ve been waiting for. Our automotive client spans the state of Florida providing services to clients in a mobile fashion to accommodate their busy schedules and lives. Our goal is to help acquire new customers, provide current customers with exceptional service and to organize/track the incoming and outgoing lists daily. Our multiple, full-time openings encompass the following: · Promotions · Communications · Entry-Level Management · Customer Service Key Responsibilities: · Act as representative on behalf of our clients and provide quality customer service · Answer questions regarding our client’s programs and services · Ability to multitask, and adapt to changing demands and shifting priorities · Willingness to work independently and within a team · Trustworthy, honest and dependable individual · Ability to work in a fast paced, high energy environment · Excellent interpersonal and communication skills · Polite and friendly demeanor Qualifications: · Must be 18 years+ · Must back background check prior to hire · MUST BE LOCAL- WE ARE HIRING ASAP We Offer: · FULL time positions only · Weekly Pay · Start working IMMEDIATELY · No experience necessary Skills that appeal to this position include: business, customer service, multitasking, marketing, people skills, sales, promotions, management (any level), leadership, team environment Powered by JazzHR

We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. As a Benefits Administrator you will be in charge of making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely. Requirements: Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits: Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Are you ready to grow your career while maintaining the freedom to prioritize your family and personal life? This is your chance to join a dynamic team as a Customer Service Representative , helping individuals secure their futures and achieve peace of mind from the comfort of your home. Who We Are: At American Income Life Insurance Company , we are proud to be a leading provider of supplemental life insurance, with a legacy spanning over 70 years. Our mission is simple: to protect families, empower agents, and make a meaningful difference in communities. By joining our team, you’ll be part of a company that values growth, service excellence, and entrepreneurial spirit. What You’ll Do: Provide top-notch customer service to clients by helping them understand their benefits and answering their inquiries. Collaborate with a team of professionals dedicated to client satisfaction. Work with provided leads—no cold calling required—to connect with families who need support. Follow a proven system designed to help you succeed with full mentorship and coaching. What We’re Looking For: Strong communication and interpersonal skills. A passion for helping others and a commitment to excellence. Self-motivated individuals who value flexibility and personal growth. No prior experience is needed; we provide comprehensive training. Why Join Us? Flexible Work Schedule : Achieve work-life balance with a schedule that fits your needs. Supportive Team : Receive step-by-step guidance and mentorship from top leaders. Growth Opportunities : Build a career that aligns with your personal and professional goals. Perks and Benefits : Life insurance, health insurance reimbursement, and cutting-edge tools to help you succeed. Next Steps: All interviews are conducted via Zoom. Applicants must reside in the US and be legally eligible to work. Take control of your career while staying close to home. Apply now to begin your journey with American Income Life!   Powered by JazzHR

Summary/Objective: In this role, the Customer Service Representative I provides the first level of customer service to internal and external customers by demonstrating prompt, and thorough attention to issues and requests. Work within the existing warehouse management systems to track and account for each customer order and communicate between customer and facility staff. Essential Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsible for supporting the operation, including, but not limited to the following activities: Processing Client Orders or Receipts, Order Confirmations, Carrier Communications and Handling General Account Records. Communicate professionally, effectively and promptly with customers by telephone or written to provide information and support regarding the day to day business or whatever the inquiry that may arise by either customer or staff. Active participation in maintaining the data integrity of account information stored in the Company internal systems. Responsible for providing the departmental support functions on Client as assigned. Utilize the facility Information Systems to perform tasks related to Client account, such as, but not limited to: order entry, inventory inquiries, receipt processing Must be able to utilize and accurately complete daily reports and worksheets as required by both Client and Management. Ensuring accurate order entry and release of same information to staff as needed. Answer customer billing questions. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Contact customers to respond to inquiries or to notify them of their order status or any adjustments. Assist in accurately tracking Client activities and complete daily spreadsheets. Confer with customers by telephone, email or in person to provide information about products and services, shipping and receiving, to take orders or to obtain details of same. Monthly billing responsibilities including close and enter charge codes for orders, receivers/work orders Prepare documents, such as work orders, bills of lading, shipping orders, commercial invoices, master BOL’s, packing lists and barcode labels to route materials Must be able to effectively communicate with other Associates, Supervisors, Managers and Senior Management. Other duties as assigned Core Behaviors: Demonstrate to comply with Custom Goods’ Core Behavior: Servant Leadership Passion for Excellence Integrity Resilient Intense Safety Focus Trust Required Education and Experience High school diploma or GED and two years’ related experience. Experience in distribution/fulfillment environment is preferred. Knowledge of Microsoft Office/Outlook/ Warehouse Management System (WMS) Have excellent oral and written communication skills Ability to cross train others Excellent data entry skills. Ability to pay close attention to detail for typing, filing, sorting and proofing. Must be able to be professional at all time and flexible with changing situations. Must be able to communicate effectively orally and in writing Upholds organizational values AAP/EEO Statement: Custom Goods, LLC is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws. This commitment extends to all aspects of Custom Goods’ employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment. Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) - MUST RESIDE IN CALIFORNIA   Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR