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Mortgage Servicing - Customer Service Representative - Albuquerque-logo
Mortgage Servicing - Customer Service Representative - Albuquerque
LeidosAlbuquerque, New Mexico
Leidos is seeking full-time Mortgage Servicing Professionals at the FHA Resource Center in Albuquerque, NM . Our Leidos Mortgage Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all. As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and procedures. What’s in it for you? Monday - Friday schedule with no weekend work Access to benefits on day one, including medical and dental insurance, 401K, Life, AD&D, and Voluntary Disability plans Immediate and ongoing training to support your success Discounted Leidos stock purchase and other Employee Discounts Company-wide career mobility Company-sponsored Public Trust eligibility upon hire Voluntary overtime may be available based on business needs Paid Time Off (PTO) accrued based on Leidos policy, up to 15 days a year 11 paid holidays per year Mortgage Servicing opportunities available: Full-time (30 - 40 hours a week) 9:35 am – 6:05 pm MT in Albuquerque, NM (subject to change based on customer needs) As a Mortgage Servicing Customer Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use your knowledge of mortgage servicing to locate answers in a knowledge database to acknowledge client’s requests Follow standard operating procedures for various topics, systems, and contact channels Document all of your contacts in a database Keep up to date on FHA mortgage processes and procedures To be a successful Mortgage Servicing Customer Service Representative , you will possess: The capability to navigate multiple computer systems and applications, and utilize search tools to provide information to our clients Excellent time management skills and dependability Strong written and verbal communication skills, including telephone etiquette Keyboarding proficiency of at least 40 words per minute Required Qualifications: High School diploma or General Educational Development (GED) certificate Minimum of 2 years of mortgage servicing work history (e.g. loan servicing specialist, loss mitigation specialist) Minimum of 1 year of contact center experience or telephone customer service experience. Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation ​ Desired Qualifications: FHA knowledge/experience Contact Center experience (omnichannel) Leidos is a global leader providing solutions to make the world safer, healthier, and more efficient through technology, engineering, and science. Our company believes in engaging, developing, and empowering our diverse and valued people to foster a culture of creativity and growth. **The pay for this position is $18-$21 per hour.** This position is covered under the Service Contract Act and is subject to minimum wage demands as well as the minimum Health and Welfare benefits. Leidos will ensure that all provisions are met through their wages and benefits. HUDFHA Original Posting: April 16, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range - The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Posted 1 week ago

Entry Level Customer Service/Sales-logo
Entry Level Customer Service/Sales
Global EliteClinton Charter Township, Michigan
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 2 weeks ago

Customer Service Representative-logo
Customer Service Representative
PLSColumbus, Ohio
This job is located at 4399 East Livingston Ave., Columbus, OH 43227 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

Posted 5 days ago

Medical Customer Service-logo
Medical Customer Service
TakedaSioux City, Iowa
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: · You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. · You will screen new and repeat donors and take and record donor vital signs and finger stick results. · You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. · You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. · You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - IA - Sioux City U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based e mployees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - IA - Sioux City Worker Type Employee Worker Sub-Type Regular Time Type Part time Job Exempt No

Posted 1 week ago

Teller / Customer Service Representative - Part-Time (20-29 hrs/wk)-logo
Teller / Customer Service Representative - Part-Time (20-29 hrs/wk)
Gate City BankMinot, North Dakota
Location Minot Downtown Job Description: Explore Your Future with Gate City Bank – Minot Downtown! Are you passionate about delivering exceptional customer service and excited about making a positive impact in the banking industry? If so, Gate City Bank wants YOU to be part of our team! At Gate City Bank, we’re not just looking for team members – we’re looking for people who share our commitment to excellence and innovation. We believe our investment in top talent sets us apart and ensures our customer receive the best customer service experience possible. Why You’ll Love Working Here: Competitive Pay: The starting pay for this position is $17. 25, with an additional $5/hr for Saturday shifts. Career Growth: Clear pathways for career advancement and promotional opportunities. Comprehensive Benefits: All full-time team members, and qualified part-time team members are eligible for a variety of benefits, including, but not limited to: Medical, dental, and vision insurance options. 401(k) with dollar for dollar match up to 6%. Paid Time Off and wellness benefits. Additional compensation opportunities, including quarterly incentives. All other benefits can be located at gatecity.bank/careers. What You’ll Do: As a vital member of our team, you’ll: Deliver top-notch service by assisting customers with financial transactions and identifying ways to make banking simpler and more rewarding for them. Open new accounts and educate customers about our innovative products and services. Balance your cash drawer with precision and accuracy. Address customer inquiries in-person and over the phone, adhering to regulations and privacy policies. Build meaningful relationships and demonstrate our exceptionally brilliant customer service philosophy. Your Schedule: Monday to Friday: 11:00 AM – Close (6:15 PM). Rotating Saturdays: 8:45 AM - 1:15 PM (one Saturday off each month - with the additional +$5/hour Saturday pay! ). One day off per week. What You Bring to the Table: High school diploma or equivalent. Customer service, cash handling, or sales experience strongly preferred. Strong attention to detail and a passion for accuracy. Enthusiasm for creating positive customer experiences. Discover the Gate City Difference: At Gate City Bank, we’re more than just a workplace—we’re a community. Join us in our mission to provide a "Better Way of Life" for our customers, communities, and team members. Let’s make an impact together. Apply Now and Start Your Exciting Career Today! EOE/including Disability/Vets Member FDIC

Posted 30+ days ago

Bilingual Customer Service Agent / Agente de servicio al cliente bilingüe-logo
Bilingual Customer Service Agent / Agente de servicio al cliente bilingüe
Fix NetworkEnglewood, Colorado
Join Speedy Glass as a Bilingual (Spanish and English) Customer Service Agent on-site at our Denver, CO location. This is a fully on-site role with a five-day workweek, scheduled between Monday and Saturday Únete a Speedy Glass como Agente de Servicio al Cliente Bilingüe (Español e Inglés) en sitio en una de las siguientes tiendas: Santa Fe, NM, Kennewick, WA, Denver, CO, Billings y Great Falls, MT. Help us deliver outstanding customer service to every guest, every time! ¡Ayúdanos a brindar un servicio al cliente excepcional a cada visitante, en todo momento! The Customer Service Agent is responsible for delivering exceptional service to Speedy Glass clients (Speedy Glass is part of Fix Network, a leader in aftermarket car care and repair) while actively identifying opportunities to drive sales and meet business targets. El Agente de Servicio al Cliente es responsable de brindar un servicio excepcional a los clientes de Speedy Glass (parte de Fix Network, líder en el cuidado y reparación de automóviles), mientras identifica oportunidades para impulsar las ventas y alcanzar los objetivos comerciales. This position requires strong communication and telephone skills to ensure a positive customer experience. The CSA will handle general inquiries, accurately process orders, and escalate/transfer cases, as necessary, to the appropriate representative. Success in this role is driven by integrity, professionalism, and a customer-focused mindset. Este puesto requiere sólidas habilidades de comunicación y atención telefónica para garantizar una experiencia positiva para el cliente. El agente gestionará consultas generales, procesará pedidos con precisión y escalará o transferirá casos según sea necesario al representante correspondiente. El éxito en este rol se basa en la integridad, el profesionalismo y una mentalidad enfocada en el cliente. Job Duties / Responsabilidades del Puesto Respond to customer service calls in a timely, courteous, and professional manner. Responder llamadas de servicio al cliente de manera oportuna, cortés y profesional. Place client orders with accuracy. Realizar pedidos de clientes con precisión. Refer escalated customer calls to the Call Centre Supervisor. Remitir llamadas de clientes escaladas al Supervisor del Centro de Llamadas. Investigate and troubleshoot customer service issues, with the goal of resolution. Investigar y resolver problemas de servicio al cliente con el objetivo de solucionarlos. Effectively and accurately communicate brand identity and corporate position. Comunicar de manera efectiva y precisa la identidad de la marca y la posición corporativa. Assist customers with standard account-related requests. Ayudar a los clientes con solicitudes estándar relacionadas con sus cuentas. Provide information about company products and services, charges, service conditions, and availability. Proporcionar información sobre productos y servicios de la empresa, tarifas, condiciones de servicio y disponibilidad. Update the database with accurate messages regarding transactions. Actualizar la base de datos con mensajes precisos sobre las transacciones. Conduct callbacks to ensure customer satisfaction, close jobs, and manage schedules. Realizar seguimientos para garantizar la satisfacción del cliente, cerrar trabajos y gestionar horarios. Other duties may be assigned as required. Se pueden asignar otras tareas según sea necesario. Key Responsibilities / Responsabilidades Claves Answer inbound customer calls, emails, and chats regarding glass repair and replacement services. Atender llamadas, correos electrónicos y chats de clientes sobre reparación y reemplazo de vidrios. Identify customer needs and recommend appropriate glass repair or replacement services. Identificar las necesidades del cliente y recomendar servicios adecuados de reparación o reemplazo de vidrios. Overcome objections and confidently close sales. Superar objeciones y cerrar ventas con confianza. Schedule service appointments and provide accurate pricing estimates based on customer needs. Programar citas de servicio y proporcionar estimaciones de precios precisas según las necesidades del cliente. Assist customers with insurance claims verification and processing. Ayudar a los clientes con la verificación y el procesamiento de reclamaciones de seguros. Maintain a positive and professional demeanor while handling customer inquiries, concerns, and complaints. Mantener una actitud positiva y profesional al gestionar consultas, preocupaciones y quejas de los clientes. Communicate with the team to ensure smooth scheduling and service delivery. Comunicarse con el equipo para garantizar una programación fluida y una entrega eficiente del servicio. Upsell or cross-sell additional services and products when appropriate. Ofrecer servicios y productos adicionales cuando sea apropiado. Accurately document customer interactions and service requests in the CRM system. Documentar con precisión las interacciones con los clientes y las solicitudes de servicio en el sistema CRM. Meet or exceed call center performance metrics, including call handling time, customer satisfaction, and conversion rates. Cumplir o superar los indicadores de rendimiento del centro de llamadas, como el tiempo de atención, la satisfacción del cliente y las tasas de conversión. Contribute to a positive and professional work environment. Contribuir a un entorno de trabajo positivo y profesional. Participate in team meetings and training sessions to enhance skills and performance. Participar en reuniones de equipo y sesiones de capacitación para mejorar habilidades y rendimiento. Requirements / Requisitos Bilingual, Spanish and English – both verbal and written. Bilingüe en español e inglés, tanto oral como escrito. 1-3 years' experience in customer service, preferably in a call center role. 1-3 años de experiencia en servicio al cliente, preferiblemente en un centro de llamadas. Ability to skillfully operate a telephone, computer, and related peripherals. Habilidad para operar un teléfono, computadora y periféricos relacionados con destreza. Proficiency with Microsoft Excel. Dominio de Microsoft Excel. Work Conditions / Condiciones de Trabajo Sitting for extended periods of time. Permanecer sentado por períodos prolongados. Interacts with employees, management, and the public at large. Interactuar con empleados, gerencia y el público en general. Ability to multitask and work efficiently in a fast-paced environment. Capacidad para realizar múltiples tareas y trabajar de manera eficiente en un entorno dinámico. Repetitive work. Trabajo repetitivo. Overtime may be required. Puede requerirse tiempo extra. The rewards of working at Speedy Glass include a comprehensive benefits package, paid time off paid on each paycheck, paid holidays, paid sick days, and much more! Los beneficios de trabajar en Speedy Glass incluyen un paquete integral de beneficios, tiempo libre pagado en cada cheque de pago, días festivos pagados, días de enfermedad pagados y mucho más.

Posted 2 weeks ago

Retail Customer Service-logo
Retail Customer Service
EZCORPLawrenceville, Georgia
Address: 1455 Pleasant Hill Road Lawrenceville, Georgia 30044 Brand: Premier Pawn & Jewelry Pay range is based on experience from $13 to $15 per hour We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: Free Health Insurance * Competitive Wages Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition. Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans, and extensions Performing opening and closing store duties Requirements for the Customer Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Work well independently and as member of a team Ability to multitask Able to pass a criminal background check and drug test Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus *No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

Posted 1 day ago

US Supply Chain Customer Service Specialist-logo
US Supply Chain Customer Service Specialist
Baxter Healthcare CorporationDeerfield, Illinois
This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. Your Role At Baxter: This position is responsible for managing all aspects of order fulfillment processes for multiple divisions through answering calls from a too-free number and other non-phone related activities. The Customer Specialist role is accountable for providing superior service to all external customers and Baxter team members. The position will handle exceptions as required along with general inquiries and correspondence for customers. This role will be responsible for providing accurate, responsive, and efficient placement of orders, backorder fulfillment, shipping discrepancies, customer returns, customer inquiries, and other customer requests. Your Team Baxter is focused on saving and sustaining lives by manufacturing high-quality products. We strive to create quality products for our customers each day. Delivering life-saving products is about getting them right, and attention to detail is how we make sure we meet that challenge. We are a team that supports each other throughout each shift. Working together in a supportive and open culture makes our processes evolve for the better and engages our workforce. What You'll Be Doing Accountable for providing superior service to all external customers, patients, and Baxter team members. Responsible for managing aspects of prescription processing and/or order fulfillment for Baxter’s Hospital Products and/or Renal businesses and/or Surgical Care businesses through answering calls from a toll-free number and other non-phone related activities (fax, email, chat, etc.). Handles general inquiries, customer correspondences, and exceptions as required. Responsible for providing accurate, responsive, and efficient placement of orders, backorder fulfillment, resolution of shipping discrepancies, customer returns, customer inquiries, and other customer requests. Required to balance service and cost for the supply chain organization while meeting or exceeding key performance indicators. Responsible for documenting service failures that impact the customer and the organization. Collaboration with the following departments: Product Information, Distribution Centers, Planning and Deployment, Credit and Collections, Customer Master, sales representatives, Marketing and others. Expedite product availability and manage the release of back orders. May monitor reorder points and initiate action to replenish stock. Works with the customer to determine needed quantities and frequency of delivery of product. Other duties as assigned. What You'll Bring High school diploma/GED required; Bachelor’s Degree is preferred. Effectively prioritize multiple tasks. Strong verbal and written communication skills are required. Expertise in working in the Microsoft applications and must have an aptitude for working in web-based applications. Demonstrate an ability to provide customers with superior service and a high level of satisfaction. Demonstrate strong interpersonal skills, ability to work in a team environment, attention to detail, and excellent problem resolution skills. Ability to work remotely using a high speed wired internet connection. JD Edwards system knowledge, a plus. Must be flexible to cover a shift (8-10 hours) during the customer service hours of operation which are 7:00 am to 6:00 pm CST, Monday through Friday. We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $41,600 - $57,200 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonus. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice .

Posted 1 day ago

Senior Customer Service Representative-logo
Senior Customer Service Representative
Wells Fargo BankDes Moines, Iowa
About this role: Wells Fargo is seeking a Senior Customer Service Representative in Customer Care as a part of Commercial Banking Operations Division. Learn more about our career areas and lines of business at wellsfargojobs.com. In this role, you will: Support performance of less experienced Customer Service Representatives, new or enhanced services and procedural changes, and the overall effectiveness of team Provide feedback and present ideas for improving or implementing processes and tools with an overall customer service impact Perform complex customer support tasks Provide subject matter expertise and interpretation of procedures to less experienced Customer Service Representatives and provide direction to meet defined productivity and performance goals Interact with immediate team and communicate with other departments Support less experienced representatives and assist managers or supervisors on handling escalated inquiries or complaints Perform research to resolve complex customer problems Recommend areas needing improvement Assist with various application testing for enhancements & regression testing Interact with internal and external customers Required Qualifications: 4+ years of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Previous Customer Service experience in Equipment Finance/Leasing Good De-escalation skills Proficient in Microsoft Office Suite Excellent verbal, written and interpersonal skills Ability to meet performance objectives in Quality Assurance Ability to provide leadership by coaching, training and mentorship Sound attention to detail and accuracy skills Effective organizational, multi-tasking, and prioritizing skills Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills Posting Location: 801 Walnut St, Des Moines, Iowa 50309 This position is not Visa eligible Posting End Date: 15 Jun 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Posted 2 days ago

100% Work From Home Union Position- Customer Service/ Sales-logo
100% Work From Home Union Position- Customer Service/ Sales
Global EliteJanesville, Wisconsin
Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life. We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Preferred Skills: • Excellent communication skills, including active listening and problem-solving • Ability to learn, adapt, and adjust on the go • Works well with others and individually • Possesses a strong work ethic and drive to succeed What you can expect: • Flexible Schedule with Weekly Pay • 100% Remote Position • Weekly Trainings lead by Top Leaders • Life Insurance • Health Insurance reimbursement • Industry-leading resources and technology *In the interest of community wellness, we have adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Posted 5 days ago

Customer Service Representative-logo
Customer Service Representative
VCA Animal HospitalsPost Falls, Idaho
Client Service Representative We are seeking a full-time Client Service Representative to join our team in beautiful Post Falls, Idaho. Experienced is a plus however, we are willing to train the right candidate. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations. We are looking for a personable yet highly professional “customer service extraordinaire” to join us in delivering our mission to our clients and their pets. Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. • Scheduling and confirming appointments. • Placing outbound calls for follow-ups and reaching out to prospective clients. • Presenting and explaining fees, including processing payments. • Recommending, selecting, and obtaining products and services, including prescriptions. • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). • Managing medical records, charts, reports and correspondence. • Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.. Here at VCA River City Animal Hospital we offer medical, dental, vision, 401K, employee pet discounts and many other benefits and educational resources to our full-time associates. Our practice is currently open Monday through Friday from 7:30am to 6:00pm. We are closed on the weekends and weekdays from 12:00-1:00pm for our lunch hour. River City Animal Hospital is looking for someone who is motivated to learn, has a good attitude, flexible, reliable, and works well in a team setting. If you are interested in this position please apply now. We look forward to meeting you! If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

Posted 1 week ago

Customer Service/BDC Representative - Full Time-logo
Customer Service/BDC Representative - Full Time
HendrickConcord, California
Honda of Concord Location: 7650 Bruton Smith Blvd, Concord, North Carolina 28027 BDC Representative Job Description: Are you looking for a stable company to grow with? Build your career with Hendrick Automotive Group, one of the largest, most successful privately held companies in the U.S. with over 90 car dealerships and an outstanding NASCAR Champion racing team! We are looking for quality teammates who are eager to learn new skills and seek opportunities for growth within a rewarding business industry! As a Business Development Representative (BDC), your day-to-day includes interacting with customers over the phone/internet, building positive relationships, and managing service appointments. Top performers possess excellent communication, organization, and interpersonal skills with an ability to showcase our products and services in a compelling way! Location: Hendrick Honda (Concord). Schedule: Full Time, rotating day/afternoon/weekend shifts, business hours 7:00am-7:00pm. Pay: $17 per hour + bonus incentives! Benefits: NO COST Employer Paid Healthcare & Prescription Plan Paid Company Training 401(k) Retirement Plan with Company Match Dental, Vision, Life Insurance Paid Time-Off up to 3 weeks Vacation Supplemental Benefits (Short-Term Disability, Long-Term Disability, Life Insurance) Holiday and Sick Pay Employee Discounts College Scholarship Program NO COST Employee Assistance Program (on-going support for your mental, financial, physical, and social well-being) Clean State of the Art facilities Promote From Within Culture Qualifications: High School Diploma or equivalent. Knowledge of Customer Service. Knowledge of Microsoft Office products. Ability to memorize scripts for products and services. Ability to learn web applications for customer management. Ability to communicate effectively with customers and company personnel. Apply Now for this Amazing Opportunity! Please submit your information and our recruiting team will be in touch shortly! For more information please visit www.hendrickcareers.com . This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. #CB Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf .

Posted 1 week ago

Medical Screener - Reception Technician (Customer Service)-logo
Medical Screener - Reception Technician (Customer Service)
CSL PlasmaPensacola, Florida
Job Description Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job Description 1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels. 2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. 3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center. 4 May answer the telephone and answer callers question or transfer call to appropriate staff member. 5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff. 6 Alerts Group Leader or Supervisor of donor flow issues. 7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 8 Understands the policies and procedures associated with hyper immune programs at the center if applicable. 9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 10 Maintains confidentiality of all personnel, donor and center information. 11 May be cross-trained in other areas to meet the needs of the business. 12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 13 Perform other job-related duties as assigned. Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Working Conditions • Ability to understand, remember and apply oral and/or written instructions • Ability to understand and follow basic instructions and guidelines • Must be able to see and speak with customers and observe equipment operation. • Occasionally perform tasks while standing and walking up to 100% of time • Reach, bend, kneel and have high level of manual dexterity • Occasionally be required to lift and carry up to 25 pounds • Fast paced environment with frequent interruptions • Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas • Required to work overtime and extended hours to support center operational needs All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings. If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate. CSL offers the following benefits for this full-time position, most are effective the first day of hire: Options for health care benefits, including choices of plans for medical and prescription drug, dental, and vision coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. Our Benefits CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma!

Posted 1 day ago

Customer Service Associate-logo
Customer Service Associate
The UPS Store #1220Lake Zurich, Illinois
to interact with customers while providing several different serviceshelps us grow Responsibilities processing domestic shipments, following all procedures for Amazon returns, offering assistance with faxing, sorting mail Qualifications friendly, willing to be helpful, ability to lift packages up to 40 lbs, standing for several hours at a time

Posted 30+ days ago

Automotive Cashier & Customer Service Loaner Representative-logo
Automotive Cashier & Customer Service Loaner Representative
King O'Rourke Auto GroupSmithtown, New York
King O’Rourke Cadillac Buick GMC located on Route 347 in Smithtown NY, is seeking to hire a Service Cashier and Loaner Vehicle Representative for our Service Department. Full Time or Part Time. WE BELIEVE OUR EMPLOYEES ARE OUR GREATEST ASSET - As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. The King family has represented the American brand for 40 years! View our Careers Page here to see what it's like to work at King O'Rourke Auto Group! Benefits: Great earning opportunities Full benefits 401k with matched dollars Quarterly bonuses available Company discounts & more Starting at $17 per hour You will be responsible for the following: Greeting customers and ensure efficient checkout process Assisting customers with vehicle loaners Processing paperwork Fleet management Work cooperatively with all internal teams Communicate with callers and visitors in a professional, friendly, and efficient manner Requirements: Good verbal and written communication skills Basic computer skills Have a valid driver’s license with good driving record High level of initiative and ability to work in a team Top customer satisfaction skills required Ability to multi-task Willing to train. Experience a plus! With this position you will receive top pay, quarterly bonuses available, discounts & more! For further information on this opportunity, please call our Service Managers Joel Flack or Phil Ericson at 631-724-4700, or apply online. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 3 days ago

Entry Level Customer Service/Sales-logo
Entry Level Customer Service/Sales
Global EliteWausau, Wisconsin
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary – we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you’re ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let’s build something extraordinary together. Ignite your potential - Apply today!

Posted 2 weeks ago

Customer Service Specialist-logo
Customer Service Specialist
Pacific Life Insurance CompanyNewport Beach, California
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. Pacific Life has a fantastic opportunity for career development with excellent promotional opportunities. We are seeking talented Customer Service Specialists to join our teams in the Consumer Markets Division in our Newport Beach, CA or Omaha, NE offices. A FINRA SIE and series 6 or 7 license is required in this role, if you are currently unlicensed Pacific Life will support your training and study time needed to pass these exams within 6 weeks of hire. All unlicensed candidates will be required to be in office 5 days a week during the initial 6-week study period. Once you have passed the SIE and Series 6 exam, this role is hybrid , you will be required to be in office one day a week . All licensed candidates will work on a hybrid schedule, you will be required to be in office one day a week . Apply now to be considered for our upcoming start class in August or September 2025! As part of our Customer Service team, you’ll handle incoming inquiries and provide problem resolution related to transactions and technical questions for our policyholders. Whether you’re experienced in the financial industry or a recent college graduate, we have an amazing training program that will meet you where you are. Who will succeed in this role : You thrive on phone conversations, handling 50 to 60 incoming calls daily with ease. Providing outstanding customer service is your top priority. You excel at problem-solving and are determined to overcome any obstacles that come your way. You’re enthusiastic about assisting both colleagues and customers, always aiming for the highest quality in your work. You perform well in a fast-paced environment and adapt quickly to changes. You’re passionate about community involvement and eagerly participate in various volunteer opportunities and local charity events we support. The experience you bring: Strong customer service skills with 1-2 years of experience in a related customer service role. College degree and/or equivalent experience preferred. Strong customer skills with 1-2 years’ experience in a related role. FINRA SIE and series 6 or 7 license is required in this role. Proactive and resourceful, with a knack for finding answers through research. Strong analytical skills and creative thinking. Skilled at handling multiple priorities in a fast-paced setting. Motivated to learn quickly and adapt to changes. Computer proficiency including Microsoft Word and Outlook . The recruiting process: All resumes will go through an initial review. Candidates will be notified via email regarding next steps. Selected applicants will be asked to partake in a recorded video-interview and game-based assessment via HireVue. Compensation: Starting hourly rate will be based on your experience and location Omaha, NE range is between $23 - $28 per hour plus an annual bonus . Newport Beach, CA ranges between $27 - $32 an hour plus an annual bonus Start dates: Unlicensed candidate will start on August 12, 2025 Licensed candidates will start on September 23 , 2025 #LI-RB1 #LI-Hybrid You can be who you are. People come first here. We’re committed to a diverse, equitable and inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife. Benefits start Day 1. Your wellbeing is important. We’re committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation. Base Pay Range: The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

Posted 2 weeks ago

Customer Service Teammate-logo
Customer Service Teammate
GO Car WashVirginia Beach, Virginia
IMMEDIATELY HIRING FULL-TIME OPENING SHIFTS (6:00 am - 3:00 pm) TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures—especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $15.00/hour, which includes a base pay of $13.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to www.gocarwash.com . All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Posted 30+ days ago

Customer Service Representative - Temporary-logo
Customer Service Representative - Temporary
Positions in our Dental OfficesBakersfield, California
At Gentle Dental, we value our teammate’s smile as much as our patient’s smile. Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients’ lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing. We focus on a commitment to patient care, operational and clinical excellence, personal accountability, building relationships, and seeking out innovative and creative approaches to support our patients and teams. We are hiring immediately for full and part time positions in our dental offices and are seeking teammates who care, listen, and are motivated to help our patients and communities. At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance. You will successfully communicate financial planning and available options based on the proposed treatment. From the first appointment to the last, our Treatment Coordinators lead patients to a happy and healthy smile! Come join our team and make a difference in the lives of the people in your community! Qualifications: Great Customer Service A minimum of 1 to 2 years front office experience in a medical environment. Computer literate a must (Denticon experience is a plus). Bilingual Spanish Previous experience presenting Treatment Plans and going over costs of services preferred Multitasker in a fast pace environment Pay Range $17.00+ per hour/DOE Location: Dedicated Dental - Stockdale 8200 Stockdale Hwy. Suite M-9 Bakersfield, CA 93311, USA Schedule: Full Time, Temporary Position 5 days per week, 8 hour days Gentle Dental has the resources you need to achieve true personal and career success.

Posted 2 weeks ago

Eyewear Customer Service/Sales Advisor Part Time-logo
Eyewear Customer Service/Sales Advisor Part Time
MyEyeDr.Baltimore, Maryland
Description About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager. Some weekend and evenings shifts required. The wage range for this position is $17.15 to $22.20 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage. You Will Provide patients with exceptional customer service by understanding and advising the patient’s needs Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust Provide patients with comprehensive explanation of insurance benefits Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames Collaborate with doctor(s) and team members to provide seamless patient experience Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients Participate in other office duties as assigned About You Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required) A proactive approach to problem solving with an entrepreneurial spirit Willing to learn about industry, product, and services Ability to sell with a desire to meet office goals with a “can do” attitude Friendly, caring, and patient-centric person who thrives in a fast-paced environment Team player who is willing to collaborate to provide the best patient experience Growth With Us Grow and develop your career through role specific training programs Participate in our Vision coverage and associate discounts on our products Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

Posted 3 weeks ago

Leidos logo
Mortgage Servicing - Customer Service Representative - Albuquerque
LeidosAlbuquerque, New Mexico
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Job Description

Leidos is seeking full-time Mortgage Servicing Professionals at the FHA Resource Center in Albuquerque, NM.

Our Leidos Mortgage Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all.

As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and procedures.

What’s in it for you?

  • Monday - Friday schedule with no weekend work

  • Access to benefits on day one, including medical and dental insurance, 401K, Life, AD&D, and Voluntary Disability plans

  • Immediate and ongoing training to support your success

  • Discounted Leidos stock purchase and other Employee Discounts

  • Company-wide career mobility

  • Company-sponsored Public Trust eligibility upon hire

  • Voluntary overtime may be available based on business needs

  • Paid Time Off (PTO) accrued based on Leidos policy, up to 15 days a year

  • 11 paid holidays per year

Mortgage Servicing opportunities available:

  • Full-time (30 - 40 hours a week)

  • 9:35 am – 6:05 pm MT in Albuquerque, NM (subject to change based on customer needs)

As a Mortgage Servicing Customer Service Representative, you will:

  • Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures

  • Use your knowledge of mortgage servicing to locate answers in a knowledge database to acknowledge client’s requests

  • Follow standard operating procedures for various topics, systems, and contact channels

  • Document all of your contacts in a database

  • Keep up to date on FHA mortgage processes and procedures

To be a successful Mortgage Servicing Customer Service Representative, you will possess:

  • The capability to navigate multiple computer systems and applications, and utilize search tools to provide information to our clients

  • Excellent time management skills and dependability

  • Strong written and verbal communication skills, including telephone etiquette

  • Keyboarding proficiency of at least 40 words per minute

Required Qualifications:

  • High School diploma or General Educational Development (GED) certificate

  • Minimum of 2 years of mortgage servicing work history (e.g. loan servicing specialist, loss mitigation specialist)

  • Minimum of 1 year of contact center experience or telephone customer service experience. 

  • Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation

Desired Qualifications:

  • FHA knowledge/experience
  • Contact Center experience (omnichannel)

Leidos is a global leader providing solutions to make the world safer, healthier, and more efficient through technology, engineering, and science. Our company believes in engaging, developing, and empowering our diverse and valued people to foster a culture of creativity and growth.

**The pay for this position is $18-$21 per hour.**

This position is covered under the Service Contract Act and is subject to minimum wage demands as well as the minimum Health and Welfare benefits. Leidos will ensure that all provisions are met through their wages and benefits.

HUDFHA

Original Posting:

April 16, 2025

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range -

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.