Customer Service Jobs 2026 (Now Hiring) – Smart Auto Apply
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Customer Service Representative – Distribution / Manufacturing
MRA Recruiting Services
Vandalia, OH
Customer Experience Representative - Distribution / ManufacturingMaumee & Vandalia, OHTriad Technologies APPLY HERE The Customer Experience Representative (CER) provides high-quali...
Posted 1 week ago
Customer Service Representative
Third Party CS
Whittier, CA
Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathe...
Posted 3 weeks ago
Remote Customer Service Specialist
ForgeFit
Laredo, TX
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit,...
Posted 30+ days ago
Customer Service (remote work )
Path Arc
Tulelake, CA
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eag...
Posted 3 weeks ago
Customer Service Specialist
Crystal D
St. Paul, MN
$23+ / hour
About Crystal D At Crystal D, our mission is to be the first choice for awards and gifts. We are driven by integrity, quality, and a passion for delivering an exceptional customer...
Posted 30+ days ago
Seasonal customer service
Nebraska Crossing
Gretna, NE
$14 - $15 / hour
Are you available in the mornings? Afternoons? Evenings? Weekends? Exciting Job Opportunities at Nebraska Crossing - Apply Now! Are you ready for a fantastic career opportunity? Ap...
Posted 30+ days ago
Head of Customer Service - Subscription Ecommerce Brand
Rosabella
NYC, NY
Head of Customer Service – MNY Ventures At MNY Ventures, we are committed to driving positive change in the health of everyday consumers by delivering conscious, high-quality...
Posted 30+ days ago
Customer Service Representative
Top Tier Executives
Park Slope, NY
Top Tier Executives is an innovative Consulting firm, focused on delivering the best results for our clients. We have been able to come up with a way to deliver personalized and hu...
Posted 30+ days ago
Customer Service Representative
Third Party CS
Hawaiian Gardens, CA
Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathe...
Posted 3 weeks ago
Customer Service Representative
Third Party CS
Pacific Palisades, CA
Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathe...
Posted 3 weeks ago
Customer Service Legal Assistant
Rubenstein Law, P.A.
Miami, FL
Company Overview Rubenstein Law has been getting justice for personal injury victims since 1988. Founder Robert Rubenstein and CEO Nicole Armstrong have grown Rubenstein Law to ove...
Posted 1 week ago
Customer Service (remote work )
Path Arc
Exeter, CA
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eag...
Posted 30+ days ago
Veterinary Customer Service Representative
Ethos Veterinary Health
Clarksville, TN
$17 - $24 / hour
WHY WORK WITH US? Join a team of veterinary professionals you can easily build relationships with and feels like a family- we support and encourage each other and love to celebrate...
Posted 2 days ago
Customer Service Representative
Interview Hunters
Tampa, FL
We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the re...
Posted 30+ days ago
Customer Service (remote work )
Path Arc
INGLEWOOD, CA
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eag...
Posted 2 weeks ago
Sales and Customer Service Agent
Colin Humlicek
Amherst, NY
We are a community of dedicated Sales and Customer Service professionals united by a shared vision to create exceptional customer experiences and drive outstanding service results....
Posted 2 days ago
Remote Customer Service Specialist
ForgeFit
Albuquerque, NM
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit,...
Posted 30+ days ago
Retail Customer Service Associate
Gillman Home Center
North Vernon, IN
The Customer Service position is responsible for providing accurate product knowledge, quality and excellent customer service to customers. This position will be scheduled 30-40 ho...
Posted 4 weeks ago
Customer Service Representative
Howard Hanna Real Estate Services
Pittsburgh, PA
Job Overview Property & Casualty Customer Service Representative – Howard Hanna Insurance As a Customer Service Representative , you’ll guide clients through their insurance needs,...
Posted 2 weeks ago
Customer Service Representative
Path Arc
Eagle Rock, CA
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eag...
Posted 3 weeks ago
Customer Service Representative – Distribution / Manufacturing
MRA Recruiting ServicesVandalia, OH
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Career Development
Job Description
Customer Experience Representative - Distribution / ManufacturingMaumee & Vandalia, OHTriad Technologies
APPLY HERE
The Customer Experience Representative (CER) provides high-quality professional service to our most important partners, our customers. The CER will ensure our customers' needs are met throughout all stages of the customer experience, including order entry management, quoting, product and pricing inquiries, and issue resolution. This role collaborates with Sales, Technical Support, and Operations to ensure a seamless customer experience aligned with Triad’s service standards. This is a full-time position, M–F, 8:00 am – 5:00 pm, based out of our Vandalia, OH or Maumee, OH Branch.
- Serves as the customer advocate by managing the full lifecycle—from initial interaction through ongoing support—ensuring a seamless, high-touch experience that drives satisfaction, loyalty, and long-term retention.
- Owns the customer relationship by providing consistent communication, follow-through, and a proactive approach to understanding and meeting customer needs.
- Responds promptly to incoming phone calls, emails, live chats, and other communication channels, ensuring timely and accurate support.
- Accurately processes customer orders, quotes, returns, and credit requests, adhering to Triad guidelines and customer-specific requirements.
- Provides product information, availability, and pricing support using P21 and Zendesk.
- Partners with Sales, Technical Support, and Operations to ensure seamless service and effective order fulfillment, keeping customer satisfaction at the forefront.
- Monitors and manages order status, proactively communicating delays, updates, or changes to customers professionally and transparently.
- Handles and resolves customer concerns and complaints, escalating issues to the appropriate internal resources when necessary.
- Maintains accurate and organized records of all customer interactions in P21 and Zendesk, following documentation standards.
- Builds and maintains strong, trust-based relationships with customer contacts through frequent, solution-oriented communication and attentive service.
- Collaborates with team members to strengthen feedback loops between customers and internal teams, driving continuous improvements in customer experience, processes, and workflows.
- Stays informed on product offerings, processes, and Triad policies to ensure accurate and up-to-date information is provided to customers.
- Participates in team meetings, training sessions, and continuous improvement initiatives to enhance customer service processes and individual skill development.
- Other duties as assigned.
Skills & Experience
- High school diploma or equivalent required; Associate’s degree preferred.
- 2+ years of customer service experience in a distribution, industrial, or B2B environment preferred.
- Experience managing key or high-touch accounts is preferred.
- Exceptional communication skills, including a polished and professional phone presence and clear, concise, and courteous written communication for email and live chat correspondence.
- Excellent organizational skills with the ability to manage multiple priorities, multitask effectively, and adapt to shifting demands in a fast-paced environment.
- Proficient in Microsoft Office (Outlook, Excel, Word).
- Experience with ERP and business communication systems; familiarity with P21 and Zendesk is preferred.
- Ability to quickly learn and retain knowledge of product lines, services, and internal processes.
- Positive, team-oriented attitude with a strong commitment to delivering exceptional service to both external and internal customers.
We Make it Easy
Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.
As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.
We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.
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