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Service Coordinator/Customer Service Representative-logo
Service Coordinator/Customer Service Representative
Closet Factory of WestchesterBethel, Connecticut
Closet Factory Bethel, CT We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs. We are looking for an experienced, team-oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of the Closet Factory. Our client representative team is essential to the daily success of our company. And their ability to uphold the positive presentation and efficient skills to ensure scheduling and communication success are extremely valued. Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care, so we are looking for those individuals with great customer service skills. Your responsibilities will include: Answering phone calls/collecting payments Maintaining customer database and input of information into computer Effectively collaborating across departments to ensure all internal and external customer needs are met. Working with Customers professionally on all inquiries Building strong working relationships with customers Required Qualifications/Skills Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task Analytical / data-driven mindset; good with numbers, and spreadsheets; experience working with computers Obsessive focus on timelines, deliverables and client satisfaction Enthusiastic about learning new skills and software systems Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat. The position is primarily work in the office and the candidate would be based in Bethel, CT with a Monday to Friday schedule. Benefits: Health insurance Paid time off 401K Bonus Pay Hours are: Monday – Friday 8:00 AM to 4:00 PM Saturday 10:00 AM- 3:00 PM If this sounds exciting, please email your resume. Job Type: Full-time Salary: $18-22/hour.

Posted 2 weeks ago

Service Coordinator/Customer Service Representative-logo
Service Coordinator/Customer Service Representative
Closet FactoryBethel, Connecticut
Closet Factory Bethel, CT We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs. We are looking for an experienced, team-oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of the Closet Factory. Our client representative team is essential to the daily success of our company. And their ability to uphold the positive presentation and efficient skills to ensure scheduling and communication success are extremely valued. Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care, so we are looking for those individuals with great customer service skills. Your responsibilities will include: Answering phone calls/collecting payments Maintaining customer database and input of information into computer Effectively collaborating across departments to ensure all internal and external customer needs are met. Working with Customers professionally on all inquiries Building strong working relationships with customers Required Qualifications/Skills Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task Analytical / data-driven mindset; good with numbers, and spreadsheets; experience working with computers Obsessive focus on timelines, deliverables and client satisfaction Enthusiastic about learning new skills and software systems Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat. The position is primarily work in the office and the candidate would be based in Bethel, CT with a Monday to Friday schedule. Benefits: Health insurance Paid time off 401K Bonus Pay Holiday Pay Hours are: Monday – Friday 8:00 AM to 4:00 PM Saturday 10:00 AM- 3:00 PM If this sounds exciting, please email your resume. Job Type: Full-time Salary: $18-22/hour.

Posted 30+ days ago

Financial Service Trainee - Elgin, IL - Customer Service-logo
Financial Service Trainee - Elgin, IL - Customer Service
Lending Solutions IncorporatedElgin, IL
Customer Service- Financial Service Representative- Full-Tme Schedules- Evenings and Saturday or Sunday Required! Compensation: $17.00 an hour, plus (evening, weekend, holiday) Shift Differentials of +$2-$5 an hour! Bilingual (Spanish) Shift Differential of +$1.00/an hour for those that qualify. Hours: Our contact center is open 24 hours a day 7 days a week - more hours to serve our client's needs creates a variety of schedule options for our staff based on our business needs. Potential for REMOTE WORK OPPORTUNITY after initial in-office training and meeting performance expectations. A minimum of 12 weeks in office is required before being eligible to work from home. MUST have a dedicated distraction-free workspace and high-speed internet of 50 mbps or greater with a static IP address (Cellular Internet Providers do not qualify). If approved to work from home, LSI will provide ALL computer and phone equipment. DESCRIPTION In this exciting, fast-paced position, you will be responsible for providing remarkable customer service on behalf of Credit Unions/Banks nationwide by handling primarily inbound calls, as well as occasionally returning messages left by members/customers requesting a call back. Summary: Service banking transactions on behalf of a credit union or bank by accessing sensitive information and completing the transaction in the various computer platforms. You will be responsible for protecting the account by ID verifying every caller (fraud prevention) along with answering and resolving a lengthy list of banking inquiries (not all inclusive): view and reconcile account and loan related inquiries, online banking issues, transfer funds, reorder checks, use third party platforms to resolve various issues (unblock debit cards, submit loan payments), view and explain why funds are on hold, and provide loan and deposit rates. A Financial Service Representative answers back-to-back calls and typically handles 10-12 calls per hour. You will also provide Product and Service Education to members/customers, as it relates to our Clients and have the opportunity to learn additional skills by cross-training within or outside of your department based on performance and/or business need. Competencies: Language Skills: Ability to read, write, and comprehend complex instructions while clearly and professionally communicating in an accurate and timely manner. Mathematical Skills: Ability to accurately add, subtract, divide, and multiply to provide callers with accurate account data. Computer Skills: Type approximately 40 net words per minute and have the ability to troubleshoot basic computer issues. Physical Demands/Work Environment: While multi-tasking (reading, typing, and listening) the employee is regularly required to sit for an extended time, use a keyboard, and talk to callers via a hands-free headset. The noise level in the contact center is usually moderate, but at times there could be 100 employees on interactions. If working remotely, the noise level is minimal. Essential Job Functions/Qualifications Experience with general banking knowledge/terminology and banking platforms (mobile, online banking) preferred Proficient typing, listening, computer, and reading skills Exceptional attendance record - ability to work scheduled days/evenings, Saturday or Sunday and some Holidays Quickly and efficiently navigate through several computer programs simultaneously while accurately documenting interaction details Excellent problem-solving skills with the ability to multi-task Ability to communicate clearly and professionally while effectively handling and diffusing challenging situations based on reason for call and temperament of the caller Ability to manage and control emotions and stress while maintaining excellent customer service on all interactions Professional and upbeat attitude that thrives in a fast-paced environment Desire and ability to provide excellent customer service on every interaction Ability to meet the following metrics (not all inclusive): Monthly average talk time 7 minutes or less, Monthly average less than 12 minutes on chats, 98.5% or higher in-production status's, Monthly average wrap up time 40 seconds or less, and Monthly average Quality Review score 85% or higher EDUCATION High school/GED or better (minimum) OUR BENEFITS INCLUDE: Paid Training Shift Differentials ($2-$5 an hour) for hours worked in the evenings, weekends and observed holidays Relaxed dress environment Generous Paid Time Off - rest and relaxation! Year-round employee appreciation events and online recognition award program - you are awesome! Free Coffee at all LSI facility locations Medical, Dental and Vision Insurance for Full and Part-time employees (+30 hrs/wk) Life and Disability Insurance Pet Insurance Paid Volunteer Time Off - give back to your community! Educational Assistance and Employee-Assistance-Program 401k match Growth opportunities- 90% of leadership positions are filled from within! Apply ONLINE at www.myLSIcareers.com! Applicants, as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants, as well as employees are encouraged to contact the Human Resources Department to initiate the interactive process if a reasonable accommodation is needed to perform the essential job functions of the position. Accommodation Requests will be reviewed and approved or declined on a case-by-case basis.

Posted 30+ days ago

Service Cashier/Customer Service-logo
Service Cashier/Customer Service
Covert Auto GroupAustin, Texas
Who We Are Covert Cadillac of Austin has been family-owned and operated since 1909. We are a high-volume dealership in Austin, Texas, and are committed to providing our customers unsurpassed performance and customer service. We are always looking for hardworking professionals to join our well-established team! What We Offer Medical, vision, and dental insurance 401K Paid vacation Paid GM training Community involvement Well-established dealership Responsibilities Interact with our customers and answering any questions, and directing them appropriately as they request. Collect money in all forms of payments for customer service work. Respond quickly to customer phone calls. Help other co-workers when needed. Submit to extended warranties and insurance companies for payment. Provide and contract our loaners to our clients Qualifications Must have strong customer service background Must have excellent verbal and written communication skills Must be punctual and reliable Clean driving record and valid driver’s license Willing to submit to pre-employment background check and drug screen We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 30+ days ago

Service Coordinator/Customer Service Representative-logo
Service Coordinator/Customer Service Representative
Closet FactoryBethel, CT
Closet Factory Bethel, CT We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs. We are looking for an experienced, team-oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of the Closet Factory. Our client representative team is essential to the daily success of our company. And their ability to uphold the positive presentation and efficient skills to ensure scheduling and communication success are extremely valued. Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care, so we are looking for those individuals with great customer service skills. Your responsibilities will include: Answering phone calls/collecting payments Maintaining customer database and input of information into computer Effectively collaborating across departments to ensure all internal and external customer needs are met. Working with Customers professionally on all inquiries Building strong working relationships with customers Required Qualifications/Skills Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task Analytical / data-driven mindset; good with numbers, and spreadsheets; experience working with computers Obsessive focus on timelines, deliverables and client satisfaction Enthusiastic about learning new skills and software systems Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat. The position is primarily work in the office and the candidate would be based in Bethel, CT with a Monday to Friday schedule. Benefits: Health insurance Paid time off 401K Bonus Pay Holiday Pay Hours are: Monday - Friday 8:00 AM to 4:00 PM Saturday 10:00 AM- 3:00 PM If this sounds exciting, please email your resume. Job Type: Full-time Salary:$18-22/hour.

Posted 30+ days ago

Service Coordinator/Customer Service Representative-logo
Service Coordinator/Customer Service Representative
Closet FactoryBethel, CT
Closet Factory Bethel, CT We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs. We are looking for an experienced, team-oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of the Closet Factory. Our client representative team is essential to the daily success of our company. And their ability to uphold the positive presentation and efficient skills to ensure scheduling and communication success are extremely valued. Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care, so we are looking for those individuals with great customer service skills. Your responsibilities will include: Answering phone calls/collecting payments Maintaining customer database and input of information into computer Effectively collaborating across departments to ensure all internal and external customer needs are met. Working with Customers professionally on all inquiries Building strong working relationships with customers Required Qualifications/Skills Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task Analytical / data-driven mindset; good with numbers, and spreadsheets; experience working with computers Obsessive focus on timelines, deliverables and client satisfaction Enthusiastic about learning new skills and software systems Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat. The position is primarily work in the office and the candidate would be based in Bethel, CT with a Monday to Friday schedule. Benefits: Health insurance Paid time off 401K Bonus Pay Holiday Pay Hours are: Monday - Friday 8:00 AM to 4:00 PM Saturday 10:00 AM- 3:00 PM If this sounds exciting, please email your resume. Job Type: Full-time Salary:$18-22/hour.

Posted 30+ days ago

Service Cashier/Customer Service-logo
Service Cashier/Customer Service
Covert Cadillac of AustinAustin, Texas
Who We Are Covert Cadillac of Austin has been family-owned and operated since 1909. We are a high-volume dealership in Austin, Texas, and are committed to providing our customers unsurpassed performance and customer service. We are always looking for hardworking professionals to join our well-established team! What We Offer Medical, vision, and dental insurance 401K Paid vacation Paid GM training Community involvement Well-established dealership Responsibilities Interact with our customers and answering any questions, and directing them appropriately as they request. Collect money in all forms of payments for customer service work. Respond quickly to customer phone calls. Help other co-workers when needed. Submit to extended warranties and insurance companies for payment. Provide and contract our loaners to our clients Qualifications Must have strong customer service background Must have excellent verbal and written communication skills Must be punctual and reliable Clean driving record and valid driver’s license Willing to submit to pre-employment background check and drug screen We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 30+ days ago

Service Coordinator/Customer Service Representative-logo
Service Coordinator/Customer Service Representative
Closet FactoryBethel, Connecticut
Closet Factory Bethel, CT We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs. We are looking for an experienced, team-oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of the Closet Factory. Our client representative team is essential to the daily success of our company. And their ability to uphold the positive presentation and efficient skills to ensure scheduling and communication success are extremely valued. Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care, so we are looking for those individuals with great customer service skills. Your responsibilities will include: Answering phone calls/collecting payments Maintaining customer database and input of information into computer Effectively collaborating across departments to ensure all internal and external customer needs are met. Working with Customers professionally on all inquiries Building strong working relationships with customers Required Qualifications/Skills Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task Analytical / data-driven mindset; good with numbers, and spreadsheets; experience working with computers Obsessive focus on timelines, deliverables and client satisfaction Enthusiastic about learning new skills and software systems Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat. The position is primarily work in the office and the candidate would be based in Bethel, CT with a Monday to Friday schedule. Benefits: Health insurance Paid time off 401K Bonus Pay Holiday Pay Hours are: Monday – Friday 8:00 AM to 4:00 PM Saturday 10:00 AM- 3:00 PM If this sounds exciting, please email your resume. Job Type: Full-time Salary: $18-22/hour.

Posted 30+ days ago

Customer Service Rep / Service Writer-logo
Customer Service Rep / Service Writer
Yancey Bros. Co.Albany, Georgia
Who We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. What You Will Be Doing: As the customer service representative (on-site), you will be essential in ensuring the proper communication within the Machine Service Center as well as with customers, internal and external. You will serve as the initial contact for customer shop repairs. You will quote, schedule, open, close and track jobs. This position will also be responsible for monitoring cost of the job versus invoice amounts, setting target dates, and tracking jobs. Your goal is to ensure customer satisfaction. Primary Responsibilities: Quote machine repairs. Act as the initial contact for customers and communicate with them regarding their repairs. Manage jobs by opening, closing, tracking, and scheduling as needed. Monitor the cost of the job versus the invoice amount. Preorder parts and communicate tooling needs to Team Leaders. Meet and maintain company metrics in service performance. Additional Responsibilities: Participate in required safety program, and work in a safe manner. Additional duties as assigned by manager. Who We Are Looking For: To be successful in this position you should have excellent communication skills. You should possess a strong sense of urgency and desire to provide superior customer service with a diverse and detailed knowledge of Caterpillar products as related to service and repairs. The ability to take direction and work in a team environment is essential to this position as well. Education/Experience: Specific industry experience desired or equivalent college degree. Required Qualifications/Skills: Excellent communication and customer service skills. Diverse and detailed knowledge of Caterpillar products as related to service and repairs. Generally this may encompass 3-5 years experience with troubleshooting and repairs. PC skills At least two (2) years assisting customers with accounts in person and over the phone Experience prioritizing work flows that have fluid demands Extremely organized Preferred Qualifications/Skills: Microsoft office Basic Computer skills Values: At Yancey Bros. Co, we are always looking to add people to our team who share our core values: Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer: Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more. Competitive Pay Structure Competitive Pay Individual Bonus Opportunities Available Technician Tool Allowance 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities

Posted 30+ days ago

Service Coordinator/Customer Service Representative-logo
Service Coordinator/Customer Service Representative
Closet Factory of WestchesterBethel, Connecticut
Closet Factory Bethel, CT We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs. We are looking for an experienced, team-oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of the Closet Factory. Our client representative team is essential to the daily success of our company. And their ability to uphold the positive presentation and efficient skills to ensure scheduling and communication success are extremely valued. Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care, so we are looking for those individuals with great customer service skills. Your responsibilities will include: Answering phone calls/collecting payments Maintaining customer database and input of information into computer Effectively collaborating across departments to ensure all internal and external customer needs are met. Working with Customers professionally on all inquiries Building strong working relationships with customers Required Qualifications/Skills Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task Analytical / data-driven mindset; good with numbers, and spreadsheets; experience working with computers Obsessive focus on timelines, deliverables and client satisfaction Enthusiastic about learning new skills and software systems Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat. The position is primarily work in the office and the candidate would be based in Bethel, CT with a Monday to Friday schedule. Benefits: Health insurance Paid time off 401K Bonus Pay Holiday Pay Hours are: Monday – Friday 8:00 AM to 4:00 PM Saturday 10:00 AM- 3:00 PM If this sounds exciting, please email your resume. Job Type: Full-time Salary: $18-22/hour.

Posted 30+ days ago

Service Coordinator/Customer Service Representative-logo
Service Coordinator/Customer Service Representative
Closet Factory of WestchesterBethel, Connecticut
Closet Factory Bethel, CT We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs. We are looking for an experienced, team-oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of the Closet Factory. Our client representative team is essential to the daily success of our company. And their ability to uphold the positive presentation and efficient skills to ensure scheduling and communication success are extremely valued. Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care, so we are looking for those individuals with great customer service skills. Your responsibilities will include: Answering phone calls/collecting payments Maintaining customer database and input of information into computer Effectively collaborating across departments to ensure all internal and external customer needs are met. Working with Customers professionally on all inquiries Building strong working relationships with customers Required Qualifications/Skills Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task Analytical / data-driven mindset; good with numbers, and spreadsheets; experience working with computers Obsessive focus on timelines, deliverables and client satisfaction Enthusiastic about learning new skills and software systems Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat. The position is primarily work in the office and the candidate would be based in Bethel, CT with a Monday to Friday schedule. Benefits: Health insurance Paid time off 401K Bonus Pay Holiday Pay Hours are: Monday – Friday 8:00 AM to 4:00 PM Saturday 10:00 AM- 3:00 PM If this sounds exciting, please email your resume. Job Type: Full-time Salary: $18-22/hour.

Posted 1 week ago

Service Coordinator/Customer Service Representative-logo
Service Coordinator/Customer Service Representative
Closet FactoryBethel, Connecticut
Closet Factory Bethel, CT We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs. We are looking for an experienced, team-oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of the Closet Factory. Our client representative team is essential to the daily success of our company. And their ability to uphold the positive presentation and efficient skills to ensure scheduling and communication success are extremely valued. Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care, so we are looking for those individuals with great customer service skills. Your responsibilities will include: Answering phone calls/collecting payments Maintaining customer database and input of information into computer Effectively collaborating across departments to ensure all internal and external customer needs are met. Working with Customers professionally on all inquiries Building strong working relationships with customers Required Qualifications/Skills Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task Analytical / data-driven mindset; good with numbers, and spreadsheets; experience working with computers Obsessive focus on timelines, deliverables and client satisfaction Enthusiastic about learning new skills and software systems Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat. The position is primarily work in the office and the candidate would be based in Bethel, CT with a Monday to Friday schedule. Benefits: Health insurance Paid time off 401K Bonus Pay Holiday Pay Hours are: Monday – Friday 8:00 AM to 4:00 PM Saturday 10:00 AM- 3:00 PM If this sounds exciting, please email your resume. Job Type: Full-time Salary: $18-22/hour.

Posted 1 week ago

Service Department BDC Representative Customer Service (entry level appointment scheduler)-logo
Service Department BDC Representative Customer Service (entry level appointment scheduler)
Your Auto GiantWesley Chapel, Florida
Join our team at Hyundai, Mazda and Chevrolet of Wesley Chapel! We are a busy car dealership in the Wesley Chapel area looking for the right individuals to fill full time positions in our Service BDC. (Great benefits available after 90 days.) Daily tasks would include but are not limited to; answering inbound phone calls and tending to customer needs for their vehicles via phone, following up with customer requests from our website via phone, email and text, scheduling service appointments, outbound customer retention phone calls as well as general clerical duties. Requirements: Clear, cordial phone etiquette. Ability to work well in a busy high stress environment. Team player, while also being able to work independently. Great listening and problem solving skills. MUST be great at multi-tasking. Ability to self-start and complete tasks in a timely manner with little to no supervision. MUST be responsible, mature and have a positive attitude. Be prepared and on time, have great attendance. Microsoft Office skills are a plus, must be proficient with email and data entry. Automotive knowledge is a huge plus but not necessarily required. Training takes place in New Port Richey office. Mandatory background, driver’s license and drug test.

Posted 6 days ago

Service Coordinator/Customer Service Representative-logo
Service Coordinator/Customer Service Representative
Closet Factory of WestchesterBethel, Connecticut
Closet Factory Bethel, CT We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs. We are looking for an experienced, team-oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of the Closet Factory. Our client representative team is essential to the daily success of our company. And their ability to uphold the positive presentation and efficient skills to ensure scheduling and communication success are extremely valued. Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care, so we are looking for those individuals with great customer service skills. Your responsibilities will include: Answering phone calls/collecting payments Maintaining customer database and input of information into computer Effectively collaborating across departments to ensure all internal and external customer needs are met. Working with Customers professionally on all inquiries Building strong working relationships with customers Required Qualifications/Skills Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task Analytical / data-driven mindset; good with numbers, and spreadsheets; experience working with computers Obsessive focus on timelines, deliverables and client satisfaction Enthusiastic about learning new skills and software systems Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat. The position is primarily work in the office and the candidate would be based in Bethel, CT with a Monday to Friday schedule. Benefits: Health insurance Paid time off 401K Bonus Pay Holiday Pay Hours are: Monday – Friday 8:00 AM to 4:00 PM Saturday 10:00 AM- 3:00 PM If this sounds exciting, please email your resume. Job Type: Full-time Salary: $18-22/hour.

Posted 1 week ago

Full Service Catering Customer Service Associate-logo
Full Service Catering Customer Service Associate
Wawa, Inc.Swedesboro, NJ
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter. What you'll do: Greet and engage with customers to ensure their needs are met both quickly and courteously. Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized. Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products. Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting. Help keep our stores clean and safe by following all established policy, procedures, and guidelines. Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.Benefits: We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs. Eligibility for Wawa Benefits is defined under the terms of the plan(s)Qualifications: Great communication and customer service skills. Ability to thrive in a fast-paced environment and multitask like a pro. Must be 16+ years old with reliable transportation. Enjoys working in a team environment. The hourly range for this position is $16.00 - $20.00 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Posted 1 week ago

Customer Service Rep / Service Writer-logo
Customer Service Rep / Service Writer
Yancey Bros. Co.Austell, Georgia
Who We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. What You Will Be Doing: As the customer service representative (on-site), you will be essential in ensuring the proper communication within the Machine Service Center as well as with customers, internal and external. You will serve as the initial contact for customer shop repairs. You will quote, schedule, open, close and track jobs. This position will also be responsible for monitoring cost of the job versus invoice amounts, setting target dates, and tracking jobs. Your goal is to ensure customer satisfaction. Primary Responsibilities: Quote machine repairs. Act as the initial contact for customers and communicate with them regarding their repairs. Manage jobs by opening, closing, tracking, and scheduling as needed. Monitor the cost of the job versus the invoice amount. Preorder parts and communicate tooling needs to Team Leaders. Meet and maintain company metrics in service performance. Additional Responsibilities: Participate in required safety program, and work in a safe manner. Additional duties as assigned by manager. Who We Are Looking For: To be successful in this position you should have excellent communication skills. You should possess a strong sense of urgency and desire to provide superior customer service with a diverse and detailed knowledge of Caterpillar products as related to service and repairs. The ability to take direction and work in a team environment is essential to this position as well. Education/Experience: Specific industry experience desired or equivalent college degree. Required Qualifications/Skills: Excellent communication and customer service skills. Diverse and detailed knowledge of Caterpillar products as related to service and repairs. Generally this may encompass 3-5 years experience with troubleshooting and repairs. PC skills At least two (2) years assisting customers with accounts in person and over the phone Experience prioritizing work flows that have fluid demands Extremely organized Preferred Qualifications/Skills: Microsoft office Basic Computer skills Values: At Yancey Bros. Co, we are always looking to add people to our team who share our core values: Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer: Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more. Competitive Pay Structure Competitive Pay Individual Bonus Opportunities Available Technician Tool Allowance 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities

Posted 30+ days ago

Customer Service Rep / Service Writer-logo
Customer Service Rep / Service Writer
Yancey Bros. Co.Austell, Georgia
Who We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. What You Will Be Doing: As the customer service representative (on-site), you will be essential in ensuring the proper communication within the Machine Service Center as well as with customers, internal and external. You will serve as the initial contact for customer shop repairs. You will quote, schedule, open, close and track jobs. This position will also be responsible for monitoring cost of the job versus invoice amounts, setting target dates, and tracking jobs. Your goal is to ensure customer satisfaction. Primary Responsibilities: Quote machine repairs. Act as the initial contact for customers and communicate with them regarding their repairs. Manage jobs by opening, closing, tracking, and scheduling as needed. Monitor the cost of the job versus the invoice amount. Preorder parts and communicate tooling needs to Team Leaders. Meet and maintain company metrics in service performance. Additional Responsibilities: Participate in required safety program, and work in a safe manner. Additional duties as assigned by manager. Who We Are Looking For: To be successful in this position you should have excellent communication skills. You should possess a strong sense of urgency and desire to provide superior customer service with a diverse and detailed knowledge of Caterpillar products as related to service and repairs. The ability to take direction and work in a team environment is essential to this position as well. Education/Experience: Specific industry experience desired or equivalent college degree. Required Qualifications/Skills: Excellent communication and customer service skills. Diverse and detailed knowledge of Caterpillar products as related to service and repairs. Generally this may encompass 3-5 years experience with troubleshooting and repairs. PC skills At least two (2) years assisting customers with accounts in person and over the phone Experience prioritizing work flows that have fluid demands Extremely organized Preferred Qualifications/Skills: Microsoft office Basic Computer skills Values: At Yancey Bros. Co, we are always looking to add people to our team who share our core values: Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer: Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more. Competitive Pay Structure Competitive Pay Individual Bonus Opportunities Available Technician Tool Allowance 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities

Posted 3 weeks ago

BDC Customer Service Representative - Acura Service-logo
BDC Customer Service Representative - Acura Service
Rallye Motor CompanyRoslyn, NY
The Rallye Motor Company , Long Island's premier luxury automotive group, has an immediate career opportunity in our Acura Business Development Center (BDC) at Our Acura store located in Roslyn. If you are someone with full time availability and outstanding customer relations and follow up skills and looking for a company that encourages growth, development and opportunities for advancement, we encourage to you to apply! The ideal candidate is looking for a long-term position where they can utilize their customer service skills to engage with a luxury client base and become a part of a great team. Responsibilities for this position include, but are not limited to: Supplementing the service team by answering client inquiries in a timely, effective manner. Scheduling service appointments and logging appointments in E-leads. Taking note of any special client requests. Field phone and internet inquiries. Update clients on the progress of their vehicle repairs and other service related processes. Work closely with service advisors. Conducting follow-up calls. The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality . Our superior benefits, focus on employee growth and development along with the high earning potential are just a few reasons you will want to consider joining Rallye! PAY RATE: $55,000 to $65,000 ($20 per hour plus commission) Requirements Must have experience working in a phone sales or customer service. Preferably in a call center environment. Prior BDC experience with an automotive dealership is desired. Outstanding phone presence, able to effectively field a high volume of both inbound and outbound phone calls Trainable in various computer systems Excellent verbal/written communication and organization skills Outgoing and patient personality with outstanding customer relations ability Professional personal appearance Must be available to work weekends. Benefits Great benefits package including medical, dental and vision coverage for employee & family! Company paid life insurance and optional additional coverage. Voluntary short term and long term disability available. Additional voluntary benefits including Aflac and LegalShield! Paid time off! Paid holidays! 401K plan. Employee Assistance Program.

Posted 30+ days ago

Service Advisor / Customer Service Professional-logo
Service Advisor / Customer Service Professional
Twin Falls SubaruTwin Falls, Idaho
Twin Falls Subaru has been the Magic Valley's #1 Volume Automotive Retailer for the past few years. With that many vehicles hitting the road, in addition to existing vehicles & new residents to the Magic Valley area & beyond - we have an opening for a professional, well spoken Service Consultant to provide 5-star service to all of the guests that give us the opportunity to assist them with their repair & maintenance needs. We are assisting people with repairs that they may not be expecting, or mentally prepared for the expense that just popped into their world. With Honesty, Empathy, Appreciation, Respect and Trust, we must serve our guests in the most professional manner. Our mission is to be so effective we are able to be helpful to others. In order to do that, we will not treat them as just a number, or take for granted the trust they have put in our team to get their Subaru (or other make vehicle) back on the road as quick, efficient, and affordably as possible. If you are willing to accept the challenge of being a front-line, first point of contact representative of Twin Falls Subaru & our Service Department, we would like to talk with you. If you are willing to continually improve your skill-set & knowledge for the benefit of our guests, our team & yourself, we would like to talk with you. If you are willing to be patient with guests who are maybe just finding out extensive repairs are needed, as they work through how this works into their life, we would like to talk with you. We welcome individuals who are new to the automotive industry but with experience in previous roles such as customer service, retail sales, restaurant industry or hospitality. Benefits 401K Plan w/ match Medical and Dental PTO Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensure that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently REQUIREMENTS: Organized and friendly personality Time management skills Fantastic communication skills with your customers Adhere to and live by the Values and Brand Promises of Twin Falls Subaru Professional, well-groomed personal appearance. Clean driving record Willing to submit to a pre-employment background check & drug screen We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.

Posted 3 days ago

Service Coordinator/Customer Service Representative-logo
Service Coordinator/Customer Service Representative
Closet FactoryBethel, Connecticut
Closet Factory Bethel, CT We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs. We are looking for an experienced, team-oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of the Closet Factory. Our client representative team is essential to the daily success of our company. And their ability to uphold the positive presentation and efficient skills to ensure scheduling and communication success are extremely valued. Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care, so we are looking for those individuals with great customer service skills. Your responsibilities will include: Answering phone calls/collecting payments Maintaining customer database and input of information into computer Effectively collaborating across departments to ensure all internal and external customer needs are met. Working with Customers professionally on all inquiries Building strong working relationships with customers Required Qualifications/Skills Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task Analytical / data-driven mindset; good with numbers, and spreadsheets; experience working with computers Obsessive focus on timelines, deliverables and client satisfaction Enthusiastic about learning new skills and software systems Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat. The position is primarily work in the office and the candidate would be based in Bethel, CT with a Monday to Friday schedule. Benefits: Health insurance Paid time off 401K Bonus Pay Hours are: Monday – Friday 8:00 AM to 4:00 PM Saturday 10:00 AM- 3:00 PM If this sounds exciting, please email your resume. Job Type: Full-time Salary: $18-22/hour.

Posted 1 week ago

Closet Factory of Westchester logo
Service Coordinator/Customer Service Representative
Closet Factory of WestchesterBethel, Connecticut
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Job Description

Closet Factory

Bethel, CT

We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs.

We are looking for an experienced, team-oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of the Closet Factory. Our client representative team is essential to the daily success of our company. And their ability to uphold the positive presentation and efficient skills to ensure scheduling and communication success are extremely valued.

Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care, so we are looking for those individuals with great customer service skills.

Your responsibilities will include:

  • Answering phone calls/collecting payments 
  • Maintaining customer database and input of information into computer 
  • Effectively collaborating across departments to ensure all internal and external customer needs are met.
  • Working with Customers professionally on all inquiries
  • Building strong working relationships with customers

Required Qualifications/Skills

  • Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task
  • Analytical / data-driven mindset; good with numbers,  and spreadsheets; experience working with computers
  • Obsessive focus on timelines, deliverables and client satisfaction
  • Enthusiastic about learning new skills and software systems
  • Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat.

The position is primarily work in the office and the candidate would be based in Bethel, CT with a Monday to Friday schedule.

Benefits:
Health insurance

Paid time off

401K

Bonus Pay

Hours are:

Monday – Friday 8:00 AM  to 4:00 PM

Saturday 10:00 AM- 3:00 PM

If this sounds exciting, please email your resume.

Job Type: Full-time

Salary: $18-22/hour.