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Additional Considerations (if any): Night & Weekend Shifts Required At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Customer Service Department: Grocery FLSA: Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally, always maintaining a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. Core Competencies Partnerships Growth mindset Results oriented Customer focused Professionalism Reporting Relations Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home Positions that Report to you: None Primary Duties and Responsibilities Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. Makes an effort to learn customers' names and to address them by name whenever possible. Assists customers by: (examples include) escorting them to the products they're looking for securing products that are out of reach loading or unloading heavy items making note of and passing along customer suggestions or requests performing other tasks in every way possible to enhance the shopping experience. Answers the telephone promptly and provides friendly, helpful service to customers who call. Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. Weighs postal packages, runs mail through meters, processes certified, express, UPS, registered, and insured mail. Processes Western Union orders. Processes Western Union orders. Sells money orders, cashes payroll, personal, ADC, and social security checks. Sells hunting and fishing licenses. Breaks down and puts money in utility drawers. Signs on postal department, breaks down, and turns off postal register. Processes paid outs. Sends faxes for customers. Counts the days' coupons. Processes refunds for customers and department approved refunds. Answers the telephone for the store using appropriate telephone techniques. Utilizes the intercom system for paging, etc. using appropriate procedures. Removes trash in a timely manner. Maintains strict adherence to department and company guidelines related to personal hygiene and dress Adheres to company policies and individual store guidelines. Reports to work when scheduled and on time. Secondary Duties and Responsibilities Signs on and off lottery machines. Assists customers with dry cleaning where applicable. Assists customers at the registers where necessary. Sells and redeems lottery tickets. Processes bottle refunds. Assists in other areas of store as needed. Performs other job related duties and special projects as required. Knowledge, Skills, Abilities and Worker Characteristics Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions. Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages. Must be able to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction Education and Experience High school or equivalent experience and over six months up to one year of similar or related work experience. Physical Requirements Must be able to physically perform medium work exerting up to 50 pounds of force occasionally and up to 20 pounds of force frequently. Visual requirements include clarity of vision at distance of less than 20 inches and more than 20 feet with or without correction, depth perception, color vision, and field of vision. The following physical activities are necessary to perform this job: Stooping, reaching, lifting, pushing, pulling, standing, walking, talking, and hearing. Working Conditions This position is continuously exposed to dirt and noise. This is a fast paced work environment with significant pressure. Equipment Used to Perform Job Fax, telephone, equipment used in the postal area, lottery and money order machines, Western Union equipment, computer, and cash register, intercom. Contacts Has daily contact with customers, weekly contact with suppliers/vendors, and monthly contact with federal/state governmental or regulatory agencies. Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.

Additional Considerations (if any): At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Customer Service Department: Grocery FLSA: Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally, always maintaining a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. Core Competencies Partnerships Growth mindset Results oriented Customer focused Professionalism Reporting Relations Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home Positions that Report to you: None Primary Duties and Responsibilities Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. Makes an effort to learn customers' names and to address them by name whenever possible. Assists customers by: (examples include) escorting them to the products they're looking for securing products that are out of reach loading or unloading heavy items making note of and passing along customer suggestions or requests performing other tasks in every way possible to enhance the shopping experience. Answers the telephone promptly and provides friendly, helpful service to customers who call. Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. Weighs postal packages, runs mail through meters, processes certified, express, UPS, registered, and insured mail. Processes Western Union orders. Processes Western Union orders. Sells money orders, cashes payroll, personal, ADC, and social security checks. Sells hunting and fishing licenses. Breaks down and puts money in utility drawers. Signs on postal department, breaks down, and turns off postal register. Processes paid outs. Sends faxes for customers. Counts the days' coupons. Processes refunds for customers and department approved refunds. Answers the telephone for the store using appropriate telephone techniques. Utilizes the intercom system for paging, etc. using appropriate procedures. Removes trash in a timely manner. Maintains strict adherence to department and company guidelines related to personal hygiene and dress Adheres to company policies and individual store guidelines. Reports to work when scheduled and on time. Secondary Duties and Responsibilities Signs on and off lottery machines. Assists customers with dry cleaning where applicable. Assists customers at the registers where necessary. Sells and redeems lottery tickets. Processes bottle refunds. Assists in other areas of store as needed. Performs other job related duties and special projects as required. Knowledge, Skills, Abilities and Worker Characteristics Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions. Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages. Must be able to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction Education and Experience High school or equivalent experience and over six months up to one year of similar or related work experience. Physical Requirements Must be able to physically perform medium work exerting up to 50 pounds of force occasionally and up to 20 pounds of force frequently. Visual requirements include clarity of vision at distance of less than 20 inches and more than 20 feet with or without correction, depth perception, color vision, and field of vision. The following physical activities are necessary to perform this job: Stooping, reaching, lifting, pushing, pulling, standing, walking, talking, and hearing. Working Conditions This position is continuously exposed to dirt and noise. This is a fast paced work environment with significant pressure. Equipment Used to Perform Job Fax, telephone, equipment used in the postal area, lottery and money order machines, Western Union equipment, computer, and cash register, intercom. Contacts Has daily contact with customers, weekly contact with suppliers/vendors, and monthly contact with federal/state governmental or regulatory agencies. Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.

Additional Considerations (if any): Night & Weekend Shifts Required At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Customer Service Department: Grocery FLSA: Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally, always maintaining a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. Core Competencies Partnerships Growth mindset Results oriented Customer focused Professionalism Reporting Relations Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home Positions that Report to you: None Primary Duties and Responsibilities Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. Makes an effort to learn customers' names and to address them by name whenever possible. Assists customers by: (examples include) escorting them to the products they're looking for securing products that are out of reach loading or unloading heavy items making note of and passing along customer suggestions or requests performing other tasks in every way possible to enhance the shopping experience. Answers the telephone promptly and provides friendly, helpful service to customers who call. Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. Weighs postal packages, runs mail through meters, processes certified, express, UPS, registered, and insured mail. Processes Western Union orders. Processes Western Union orders. Sells money orders, cashes payroll, personal, ADC, and social security checks. Sells hunting and fishing licenses. Breaks down and puts money in utility drawers. Signs on postal department, breaks down, and turns off postal register. Processes paid outs. Sends faxes for customers. Counts the days' coupons. Processes refunds for customers and department approved refunds. Answers the telephone for the store using appropriate telephone techniques. Utilizes the intercom system for paging, etc. using appropriate procedures. Removes trash in a timely manner. Maintains strict adherence to department and company guidelines related to personal hygiene and dress Adheres to company policies and individual store guidelines. Reports to work when scheduled and on time. Secondary Duties and Responsibilities Signs on and off lottery machines. Assists customers with dry cleaning where applicable. Assists customers at the registers where necessary. Sells and redeems lottery tickets. Processes bottle refunds. Assists in other areas of store as needed. Performs other job related duties and special projects as required. Knowledge, Skills, Abilities and Worker Characteristics Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions. Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages. Must be able to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction Education and Experience High school or equivalent experience and over six months up to one year of similar or related work experience. Physical Requirements Must be able to physically perform medium work exerting up to 50 pounds of force occasionally and up to 20 pounds of force frequently. Visual requirements include clarity of vision at distance of less than 20 inches and more than 20 feet with or without correction, depth perception, color vision, and field of vision. The following physical activities are necessary to perform this job: Stooping, reaching, lifting, pushing, pulling, standing, walking, talking, and hearing. Working Conditions This position is continuously exposed to dirt and noise. This is a fast paced work environment with significant pressure. Equipment Used to Perform Job Fax, telephone, equipment used in the postal area, lottery and money order machines, Western Union equipment, computer, and cash register, intercom. Contacts Has daily contact with customers, weekly contact with suppliers/vendors, and monthly contact with federal/state governmental or regulatory agencies. Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.

Benefits: Bonus based on performance Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Be sure you are applying to work at this location: Nothing Bundt Cakes - Houston-Northwest, 10123 Louetta Rd, STE 100, Houston, TX 77070 At Nothing Bundt Cakes , customer services representatives work with our guests to create Joy! Customer Service Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community.Job Type: Part time, Full timePay: $12.00 - $14.50 per hour Job Perks!! BonusesFlexible work scheduleJoyful work environmentCake discounts. Yummm! Meals during busy timesClosed 8 Major holidays during the yearEarly close on several other holidays Schedule: Day shiftMonday to FridayWeekend availability But it gets even better: Enjoy your evenings: We close earlier than most food service jobs.You get paid while being trained on site to provide excellent guest service.You get paid while being trained on site to become expert crafter.We’re keeping it casual. T-shirts and sneakers are where it’s at!We encourage students to join us, you need to be 18 years.It smells great in here, all the time, and you will too!This job is fun. It’s literally a piece of cake!This is a great place to make new friends!Those willing to stretch will grow their career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Compensación: $12.00 - $14.50 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes ® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes ® . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Direct Quote is looking for an Customer Service Manager to join our team in our local office. This person will operate as the lead on all critical business accounts.  The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The Account Manager is responsible for addressing client issues and responding to questions.      The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.    Responsibilities:    Oversee customer account management – Includes developing new business along with negotiating new clients and agreements to maximize profits. Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services. Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives.   Requirements:  Bachelor's degree in Business, Sales or related field Strong verbal and written communications skills Excellent listening, negotiation, and presentation abilities Familiarity with CRM software preferred Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Some travel required for this role Powered by JazzHR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

GritR Sports is looking for a customer service representative to join our team in our North Richland Hills office. This person will drive customer satisfaction by fielding inquiries, processing orders, verifying payment information and preventing fraud. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Experience/interest with Firearms and outdoor sports is a plus! Compensation: $18.00/hrSchedule: Monday- Friday 10am - 6pm. Responsibilities: Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues. Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs. Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic. Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development. Requirements: Previous experience in supporting client success Excellent written and verbal communication skills Ability to address complaints and issues with effective solutions and a positive attitude Passion for delighting customers with above and beyond service Excellent time-management and prioritization skills About GritR Sports: GritR Sports is a Outdoor and sporting goods retailer dedicated to providing outstanding customer service and experience to every client. Our employees enjoy a work culture that promotes team work, autonomy and ability to grow. GritR Sports benefits include both Paid and Unpaid Time Off, Insurance: Health, Dental and Vision, a 401(K), profit share bonus, and various employment perks. Employees can also take advantage of a casual dress code, monthly engagement activities and events, and internal job openings for advancements. Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Work is Sweet! 'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service. Job Description Summary: POSITION OBJECTIVE: This seasonal position is responsible for managing inbound and outbound calls, chats, and customer emails in a professional manner, aligned with See's Candies standards for customer service, order accuracy, and sales goal achievement. The role focuses on building strong customer relationships, resolving inquiries, and supporting sales through upselling and suggestive selling techniques. The pay range for this position at the commencement of employment is expected to be between $19.50- $20.50 per hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Job Description: POSITION RESPONSIBILITIES: Provide exceptional customer service via phone, chats, and email, guided by See's Core Principles. Handle customer interactions, including order entry, account creation, adjustments, literature requests, and tracking. Recommend products and programs tailored to customer needs. Process orders, payments, and shipping details accurately. Resolve customer issues promptly and professionally. Maintain knowledge of all product lines and programs, including eCommerce, Volume Savings, Fundraising, and Corporate Gifting. Duties can include handling inbound/outbound calls, chats, cases, tracing, Gift Services order entry, processing shop worksheets, Yumraising support, logo, and Amazon support. Record compliments and complaints and process necessary adjustments. Support additional tasks as assigned by management. MINIMUM QUALIFICATIONS: Prior customer service experience; call center or sales/telemarketing preferred. Clear, friendly phone voice, strong verbal, and written communication skills. High attention to detail and ability to work quickly and accurately. Proficient typing and PC keyboard skills. Familiarity with Customer Relationship Management (CRM) systems. Quick learner with a proactive and positive approach to change. See's is an EOE See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).

Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate. USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion. USC Housing, a division of USC Auxiliary Services, hosts more than 9,000 students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students' wellbeing is the reason that we are here and we share the same vision and excellence that they do. We are seeking a Customer Services Representative to join our rapidly growing team. The Opportunity: The Customer Services Representative will be the first point of contact for our students, faculty, staff, parents, and guests. As a member of the Housing team, you will take pride in providing the best customer service and maintaining the University's high standards for excellence. Our team keeps the work environment positive and friendly, so that we can always greet our guests with a smile. If you enjoy interacting with and helping guests, join us today! The Accountabilities: Provides customer service to students, faculty, staff and extremal customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer lo other staff members. Maintains friendly, helpful demeanor. Provides information regarding policies and procedures, terms and programs relating to service area for students, parents, faculty, administrators, staff, and outside customers. Identifies and prioritizes problems and issues related to service area. Performs research, offers solutions, options and strategies. Refers to appropriate person or department as needed, and/or arranges for service. Gathers data as necessary for related offices such as Financial Aid, Admissions, Student Conduct and student issues using the University Information Systems. Tracks problem status until resolution is achieved. Maintains close contact with customer to give updates on progress toward resolution of issue or service request. Uses information systems to input date, maintains databases, performs research for projects or issues, generates reports, etc. Studies and maintains currency with all applicable policies and procedures, contracts and related legal issues. Interprets terms and conditions of contracts, authorizes change/exceptions to contract terms, generates contracts for forms for distribution. Processes applications, releases, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork. Maintains quality/quantity standards. Verifies contracts or forms for completeness and accuracy of information. Updates and maintains all necessary records and/or logs. Represents department to students, parents, faculty, administrators, staff and other outside customers. May act as representative for department at internal committee meetings such as Customer Service Planning Group. Makes formal presentations as assigned. Trains schedules, assigns and prioritizes workloads. Interprets operating policies and procedures. Ensures timely completion of department's work. May lead student workers. Notifies appropriate personnel in the event of an emergency. Maintains complete and accurate records of all student-or staff-related safety incidents. Provides services including processing and delivery of mail and packages, e.g. UPS, Federal Express, Airborne, and U.S. Post Office. Receives key deposits and issues keys and/or maintains and balances a cash drawer on a daily basis. Assists in set up and scheduling of special events/promotions and equipment rental. Responsible for 24-hour pager coverage during holidays and weekends. Composes memos and letters based on knowledge of departmental and University policies and procedures. Compiles statistical reports and studies as requested. Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time. The Qualifiers: Minimum Education:High School Diploma. Combined education/experience as substitute for minimum experience. Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience. Minimum Field of Expertise: Customer Service. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability. What We Prefer: Pre ferred Education: Bachelor's Degree. Preferred Experience: 2 years. Preferred Field of Expertise: Student counseling, customer service. The Trojan Family Rewards: We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including. For more information, please visit benefits.usc.edu. This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans! As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members. USC has great minds that transform the world with their talents and research. Will you be one? Join us! FIGHT ON! The hourly rate range for this position is $18.86 - $20.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience. Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience. Minimum Field of Expertise: Customer Service. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability. USC is a smoke-free environment USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law. Read USC's Clery Act Annual Security Report Affirmative Action and Equal Opportunity Plan Pay Transparency Non-Discrimination USC is an E-Verify Employer Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$116248.htmld

USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our unifying values. USC Housing, a division of USC Auxiliary Services, hosts more than 9,000 students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students' wellbeing is the reason that we are here and we share the same vision and excellence that they do. We are seeking a Customer Services Representative to join our rapidly growing team. The Opportunity: The Customer Services Representative will be the first point of contact for our students, faculty, staff, parents, and guests. As a member of the Housing team, you will take pride in providing the best customer service and maintaining the University's high standards for excellence. Our team keeps the work environment positive and friendly, so that we can always greet our guests with a smile. If you enjoy interacting with and helping guests, join us today! The Accountabilities: Provides customer service to students, faculty, staff and extremal customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer lo other staff members. Maintains friendly, helpful demeanor. Provides information regarding policies and procedures, terms and programs relating to service area for students, parents, faculty, administrators, staff, and outside customers. Identifies and prioritizes problems and issues related to service area. Performs research, offers solutions, options and strategies. Refers to appropriate person or department as needed, and/or arranges for service. Gathers data as necessary for related offices such as Financial Aid, Admissions, Student Conduct and student issues using the University Information Systems. Tracks problem status until resolution is achieved. Maintains close contact with customer to give updates on progress toward resolution of issue or service request. Uses information systems to input date, maintains databases, performs research for projects or issues, generates reports, etc. Studies and maintains currency with all applicable policies and procedures, contracts and related legal issues. Interprets terms and conditions of contracts, authorizes change/exceptions to contract terms, generates contracts for forms for distribution. Processes applications, releases, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork. Maintains quality/quantity standards. Verifies contracts or forms for completeness and accuracy of information. Updates and maintains all necessary records and/or logs. Represents department to students, parents, faculty, administrators, staff and other outside customers. May act as representative for department at internal committee meetings such as Customer Service Planning Group. Makes formal presentations as assigned. Trains schedules, assigns and prioritizes workloads. Interprets operating policies and procedures. Ensures timely completion of department's work. May lead student workers. Notifies appropriate personnel in the event of an emergency. Maintains complete and accurate records of all student-or staff-related safety incidents. Provides services including processing and delivery of mail and packages, e.g. UPS, Federal Express, Airborne, and U.S. Post Office. Receives key deposits and issues keys and/or maintains and balances a cash drawer on a daily basis. Assists in set up and scheduling of special events/promotions and equipment rental. Responsible for 24-hour pager coverage during holidays and weekends. Composes memos and letters based on knowledge of departmental and University policies and procedures. Compiles statistical reports and studies as requested. Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time. The Qualifiers: Minimum Education:High School Diploma. Combined education/experience as substitute for minimum experience. Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience. Minimum Field of Expertise: Customer Service. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values. What We Prefer: Preferred Education: Bachelor's Degree. Preferred Experience: 2 years. Preferred Field of Expertise: Student counseling, customer service. The Trojan Family Rewards: We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including. For more information, please visit https://employees.usc.edu/benefits-perks This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans! The work culture thrives on mutual respect, trust, and synergy amongst all of its members. USC has great minds that transform the world with their talents and research. Will you be one? Join us! FIGHT ON! The hourly rate range for this position is $20.45 - $21.00. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate's experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions. Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience. Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience. Minimum Field of Expertise: Customer Service. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$126246.htmld

POSITION SUMMARY To provide quality service to clients via telephone, responding to both internal and external customers, and assist in customer needs and problem resolution. Center hours are Monday through Friday 8 a.m. to 8 p.m. and on Saturdays 9 a.m. to 1 p.m. Must be available to work a flexible schedule. ESSENTIAL REQUIREMENTS Accurately responds to both external and internal customer inquiries ensuring that all needs are met and handled appropriately during their initial contact. Assist Customer Service Center Management team to evaluate the current approach to resolving client online banking, text banking, and VRU accessibility issues. Make recommendations, based on IT training and experience, on improving current solutions and/or developing a program that will provide a consistent application of troubleshooting of technology issues. Responsible for servicing existing and potential customers via telephone inquiries. Ability to listen carefully, probe for additional details, and ask targeted questions to gather information. Exceeds customer expectations through the superior, consistent delivery of products and services with the objective of enhancing customer loyalty and expanding customer relationships. Learns and maintains a vast amount of knowledge pertaining to products, procedures, and policies. Uses knowledge to make effective recommendations to customers to resolve initial and additional needs. Provides efficient and responsive customer service to customers by maintaining an acceptable level of productivity as measured through established metrics, which includes (but are not limited to) schedule adherence, availability, and attendance. Effectively works individually and in a team environment. Develops customer rapport and discovers customer needs. Regular and predictable attendance is an essential requirement of the position. Completes compliance training as required. Understands all laws and regulations that apply to the position and complies with the requirements. Uses various computer systems for information gathering and/or troubleshooting as needed. Performs all other duties as assigned. EXPERIENCE/SKILLS One (1) or more years of previous banking experience preferred. Ability to work in a team atmosphere. Excellent communication skills, within an environment of heavy phone-based interaction. Strong problem-solving skills. Strong organizational and time management skills to perform multiple tasks within a limited time frame. Ability to treat people with respect under all circumstances, instills trust in others, and upholds the values of the organization. Bilingual speaking (English/Spanish) preferred. Computer skills (Word and Excel); ability to navigate through various software and systems. EDUCATION High School Diploma/GED required. TRAVEL REQUIREMENTS Minimal or occasional travel for meetings, projects or training as needed. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT MS Office PC, fax, phone and standard office equipment.

Pay Range: $60000 - $150000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $10 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems - at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year!. With over 800 retail store locations to choose from nationwide, we encourage you to take your career and income potential to new heights! We are proactively looking for bright, talented, and motivated individuals who are goal oriented and excited for career advancement. Come Grow With Us! What You Will Do: As a Customer Service Rep, you will be the liaison between the Company and the customer. You will be able to accept ownership for effectively solving customer issues, complaints, and inquiries - keeping customer satisfaction at the core of every decision and behavior. Manage large amounts of inbound calls in a timely manner Identifying customers' needs, clarify information, research every issue and providing solutions and/or alternative Engaging in active listening with callers, confirming or clarifying information and diffusing any customers, as needed Connects very quickly; builds and leverages client relationships. Ability to educate and advise the customer on which products best fit their needs The Perfect Match: Bilingual in English and Spanish preferred Sales or customer service experience High School Diploma or GED Ability to build relationships with sales customers Excellent follow-up and multi-tasking skills Ambitious professional motivated by opportunity for advancement Excellent written and verbal communication skills Insurance Sales Insurance Agent Hiring Immediately Freeway Auto Insurance

Pay Range: $60000 - $150000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $10 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems - at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year!. With over 800 retail store locations to choose from nationwide, we encourage you to take your career and income potential to new heights! We are proactively looking for bright, talented, and motivated individuals who are goal oriented and excited for career advancement. Come Grow With Us! What You Will Do: As a Customer Service Rep, you will be the liaison between the Company and the customer. You will be able to accept ownership for effectively solving customer issues, complaints, and inquiries - keeping customer satisfaction at the core of every decision and behavior. Manage large amounts of inbound calls in a timely manner Identifying customers' needs, clarify information, research every issue and providing solutions and/or alternative Engaging in active listening with callers, confirming or clarifying information and diffusing any customers, as needed Connects very quickly; builds and leverages client relationships. Ability to educate and advise the customer on which products best fit their needs The Perfect Match: Bilingual in English and Spanish preferred Sales or customer service experience High School Diploma or GED Ability to build relationships with sales customers Excellent follow-up and multi-tasking skills Ambitious professional motivated by opportunity for advancement Excellent written and verbal communication skills Insurance Sales Insurance Agent Hiring Immediately Freeway Auto Insurance WBU

This posting opens Friday September 12, 2025, and will remain open until receipt of 130 applications. We recommend getting your application materials in as soon as possible. The Eugene Water & Electric Board (EWEB) is looking for highly motivated and reliable Bilingual Customer Service Analysts and Customer Service Analysts to serve as the initial contact for customer inquiries and account transactions in our call center. Customer Service Analysts communicate with a high volume of customers to maintain utility account records in EWEB's customer information system and investigate and resolve customer inquiries in an efficient and confidential manner. As a Customer Service Analyst (CSA), you'll assist customers with a wide range of EWEB services, initiatives, and billing needs primarily over the phone in a contact center environment. You'll be part of a 30+ person team empowered to analyze problems, offer solutions, and deliver exceptional service. We provide classroom training and hands-on mentoring to support your success. Our ideal candidates are empathetic, attentive, eager to learn, and committed to helping customers in challenging situations. An ability to professionally handle angry or upset customers while navigating highly complex situations is a must. Reliable and consistent attendance is essential to supporting both our customers and team. While most interactions are phone-based, you may occasionally assist customers in person. In-person duties may include cash handling, accurate payment posting, and managing complex payment arrangements with a high level of detail. Key Responsibilities: Serve as the initial contact for external customer inquiries and transactions. Identify, investigate and resolve a variety of customer concerns within EWEB Policies and Procedures. Communicate and follow up with other Customer Services staff, EWEB departments and outside entities to assist customers with a variety of inquiries. Perform constant and high-volume data entry using a variety of computer applications. Process service orders as appropriate. Provides support to customers utilizing online systems. Availability to assist customers in outage and emergency situations both during normal work hours as well as nights, weekends and holidays. Market promote and support existing and future EWEB products and services. Administer simple contracts and notarizations. Assist in the training or mentoring of new staff. Assist in departmental presentations and procedure documentation. What You'll Bring: Bilingual skills are highly valued to better serve our diverse community. Maintain confidentiality of customer and company information and comply with legislation and policies regarding consumer privacy. A passion for providing exceptional customer service. Strong communication skills and the ability to actively listen, empathize, and respond with professionalism to customers. Confidence in making real-time decisions and applying policies consistently during customer interactions. Interest in learning about EWEB's initiatives, products, and services to better support our customer-owners. Ability to adapt between phone-based and occasional in-person customer service settings. Please note: This posting includes supplemental questions. Your responses will be scored and used to determine if you will proceed to the next step of the selection process. Provide detailed answers to each question. Please do not reference your resume' or application in your responses. Compensation & Benefits The starting annual salary range for this position is $25.63 - $30.88 per hour commensurate with knowledge, skills, and education as they relate to the position is. EWEB values total worker health both at work and at home, and provides a robust compensation & benefits package- Read more about our benefits. Minimum Training and Experience Required Minimum Experience: Two years of customer service experience with primary job functions involving management of customer accounts, high volume of customer interaction either over the phone or face to face to resolve a customer's inquiries Regular use of a customer information system (example: SAP, SalesForce, Oracle, NetSuite, MS Dynamics, etc). a wide variety of complex decision making while processing a high volume of customer interactions, and high-volume data entry. Education: High school diploma or GED. Equivalency: Candidates who do not meet all of the minimum qualifications but whose application materials demonstrate equivalent relevant experience, skills, and ability to excel in similar roles are encouraged to apply. We understand that valuable experience can be gained through various avenues, and we value diverse experiences and unique perspectives. EWEB will consider a combination of relevant education and experience that demonstrates the necessary knowledge, skills, and abilities for the position. Desirable education, experience, training, and certifications: 1 year of contact center experience, bilingual skills (Spanish), utility customer service, collections, and/or banking industry experience, experience with account reconciliation and payment arrangements preferred. Professional license or registration: None Oregon driver's license required : No Post-offer background check required: Yes Post-offer drug test required: No Post-offer physical/functional test required: No Please Note: Applicants must be authorized to work for any employer in the United States. EWEB is unable to sponsor or take over sponsorship of an employment Visa at this time. Equal Employment Opportunity EWEB takes pride in our commitment to diversity and inclusion among our employees. We embrace and value differences of culture, education, experience, physical ability and unique perspectives in our workplace. We invite applications from qualified candidates who share our commitment to diversity. Attracting, retaining, and advancing talent from all sources strengthens our bond with the multifaceted community we serve. Tobacco, Smoke, and Vapor- Free Campus Policy EWEB fosters an environment promoting good health for both employees and the public. We want to enhance the quality of air, appearance, and employee health in and around EWEB facilities and equipment. Employees, contractors, volunteers, and visitors may not use, distribute, or sell tobacco while participating in EWEB functions, on EWEB property, or while performing right-of-way tasks. Note: This Job Posting is intended to represent key areas of responsibility. It is not meant to be all inclusive and does not prescribe or restrict the work that may be assigned. Nothing in this description restricts EWEB's right to assign or reassign duties and responsibilities to this job at any time. Job descriptions may occasionally be updated, as necessary, to reflect evolving business needs WHY EWEB? EWEB offers employees a progressive work culture devoted to providing excellent public service. Our employees work in a fast-paced environment where creativity, innovation, involvement, teamwork, and professional development are supported and encouraged. We are committed to providing a work environment conducive to the safety, health, and well-being of our workforce, and offer great benefits, including but not limited to health care, vacation and sick leave, pension, holidays, and an employee credit union. We consistently rank as one of the healthiest employers in Oregon! EWEB is Oregon's largest customer-owned utility. We provide water and electricity to the Eugene community, as well as parts of east Springfield and the McKenzie River valley area. As a public utility, we do not operate to earn a profit or to serve the investment needs of stockholders. Instead, EWEB is chartered by the City of Eugene to serve the interests of its citizens. We are owned by the people of Eugene and it's our job to provide reliable, affordable water and electricity for our customers. Our core values: SAFE RELIABLE AFFORDABLE ENVIRONMENTAL COMMUNITY/CULTURE

Pay Range: $60000 - $150000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $10 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems - at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year!. With over 800 retail store locations to choose from nationwide, we encourage you to take your career and income potential to new heights! We are proactively looking for bright, talented, and motivated individuals who are goal oriented and excited for career advancement. Come Grow With Us! What You Will Do: As a Customer Service Rep, you will be the liaison between the Company and the customer. You will be able to accept ownership for effectively solving customer issues, complaints, and inquiries - keeping customer satisfaction at the core of every decision and behavior. Manage large amounts of inbound calls in a timely manner Identifying customers' needs, clarify information, research every issue and providing solutions and/or alternative Engaging in active listening with callers, confirming or clarifying information and diffusing any customers, as needed Connects very quickly; builds and leverages client relationships. Ability to educate and advise the customer on which products best fit their needs The Perfect Match: Bilingual in English and Spanish preferred Sales or customer service experience High School Diploma or GED Ability to build relationships with sales customers Excellent follow-up and multi-tasking skills Ambitious professional motivated by opportunity for advancement Excellent written and verbal communication skills Insurance Sales Insurance Agent Hiring Immediately Freeway Auto Insurance

Pay Range: $60000 - $150000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $10 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems - at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year!. With over 800 retail store locations to choose from nationwide, we encourage you to take your career and income potential to new heights! We are proactively looking for bright, talented, and motivated individuals who are goal oriented and excited for career advancement. Come Grow With Us! What You Will Do: As a Customer Service Rep, you will be the liaison between the Company and the customer. You will be able to accept ownership for effectively solving customer issues, complaints, and inquiries - keeping customer satisfaction at the core of every decision and behavior. Manage large amounts of inbound calls in a timely manner Identifying customers' needs, clarify information, research every issue and providing solutions and/or alternative Engaging in active listening with callers, confirming or clarifying information and diffusing any customers, as needed Connects very quickly; builds and leverages client relationships. Ability to educate and advise the customer on which products best fit their needs The Perfect Match: Bilingual in English and Spanish preferred Sales or customer service experience High School Diploma or GED Ability to build relationships with sales customers Excellent follow-up and multi-tasking skills Ambitious professional motivated by opportunity for advancement Excellent written and verbal communication skills Insurance Sales Insurance Agent Hiring Immediately Freeway Auto Insurance WBU