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The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA   Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

At our company, we’re proud to support some of the most recognized names in telecommunications — including Frontier, a leader in connectivity and innovation. As we continue to expand our footprint throughout the Fort Wayne area, we’re looking for a confident, customer-focused professional to join our growing team as a Customer Service Ambassador In this Customer Service Ambassador role, you’ll become a key point of contact for new and existing customers, providing them with product insights, resolving inquiries, and ensuring a seamless customer experience from start to finish. Whether you're answering service questions or helping someone select the right package for their needs, the Customer Service Ambassadors goal will always be to deliver value, build trust, and strengthen long-term relationships. If you’re someone who thrives in a fast-paced, people-first environment and is looking to grow within a company that truly invests in its team, we’d love to meet you for our Customer Service Ambassador position. Customer Service Ambassador Responsibilities: Interact directly with customers in retail settings to answer service-related questions, recommend personalized solutions, and ensure satisfaction with their plan or product Provide expert guidance on Frontier’s latest offerings, promotions, and service packages Troubleshoot and resolve customer concerns with clarity, professionalism, and efficiency Participate in daily team briefings and ongoing training sessions to stay informed on updates and client expectations Collaborate with teammates to meet individual and team-based service and performance goals Maintain full compliance with all company standards, safety protocols, and customer service procedures Customer Service Ambassador Qualifications: Previous experience in customer service, retail, or sales  Strong communication and problem-solving skills Ability to build rapport quickly and tailor solutions to customer needs Eagerness to learn, adapt, and grow in a team environment Reliable and self-motivated with a results-driven mindset #LI-OnSite   Powered by JazzHR

Customer Service Representative  Rittal North America  has built a strong tradition of innovation and takes pride in a progressive approach to engineering. We design and manufacture the world’s leading industrial and IT enclosures, racks, and accessories, including high-efficiency, high-density power management, and climate control systems for industrial, data center, outdoor and hybrid applications. As the  Customer Service Representative, you act as a resource to customers.  Coordinate with other internal departments to resolve issues and follow through with the client until completion. Use discretion/decision-making authority as needed to resolve customer issues.  You will contribute by:   Recommend replacement products or services based on customer requirements.   Provide alternative product options for discontinued product.   Process and manage requests to change or cancel the customer order.   Order coordination / management.   Provide basic - intermediate technical support. Manage large amounts of calls, emails, and direct messages daily. Build sustainable relationships through open and interactive communication.   Provide accurate, valid, and complete information by using the right methods/tools.   Meet individual/team goals consistently.   Keep records of customer interactions and ensure the proper proactive follow-ups occur.   Follow communication procedures, guidelines, and policies.   Go the extra mile to engage customers.   Use telephones to reach out to customers and verify account information.   Code all calls accurately.    Answer questions about warranties, terms of sale, and shipping information.   Coordinate customer issues acting as the liaison with Rittal internal teams . Identify and assess customers’ needs to achieve satisfaction.   Proactively communicate with the sales team and distributors about customer concerns or issues.   Utilize computer technology to manage daily tasks.   Work with the customer service manager to ensure proper customer service is being delivered.   Thinks outside the box to resolve customer issues and create a solution.   Follow the Tangro process accurately . Being able to effectively distinguish Service and Technical support issues and assisting the customer by getting them to the correct department.  Basic product knowledge. Basic Microsoft skills.    Provide tracking information for USA shipments and Germany shipments.   Follow the proper procedures to generate airfreight quotes.   Expedite for parts that are being assembled in our modification centers. Use the quoting tool on carriers’ websites to give accurate parcel/freight quotes.   Utilize SAP to create quotations for customers accurately.    Using the Rittal Risource center to manage customer accounts, add users and companies What we are looking for is : Excellent communication skills both verbal and written. Strong listening, analytical and problem-solving skills. Effectively handle stressful calls in a professional manner. Listens and follows direction. Knows and follows office etiquette. Reflects corporate values and culture. Able to meet deadlines with the highest degree of accuracy. Detail-oriented and capable of prioritizing multiple tasks. Able to work well in a group environment as well as independently. Able to foresee problems and demonstrate proactive solutions. Demonstrates courteous and professional behavior. On time and dependable. Must have the ability to meet the call metric standards. Takes initiative to identify a potential problem, while educating to avoid in the future. Willing to stay late or come in early when needed. Friendly and cooperative attitude. Demonstrates the ability to recognize important situations. Participate in training to gain advance knowledge of products, and customer relationship skills. Participates in Trade Shows and Customer Visits. Other duties, responsibilities, or projects as assigned or required by Manager. What we offer  is an opportunity to be a part of a team that increases the optimization and efficiency of our Global Company. Our goal is to create a safe work environment, so that our customers can trust us to deliver quality products. We enjoy all the benefits of an international company quickly growing in the US.    If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company’s Human Resources Department at (937) 399-0500. This option is reserved for individuals who require accommodation due to a disability. Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO, including Disability/Vets. Powered by JazzHR

I f you are a leader and you want to work with a purpose-driven organization that has a family culture, keep reading! Famous is looking for a Branch Manager at our Mentor, OH location.    The Customer Service Manager (CSM) is responsible for ensuring a great customer experience to our contractors. You lead a team of associates focused on sales, product placement, product promotions, inventory accuracy, branch cleanliness and team development while driving sales and completing orders. This role is a “working manager” and is expected to also perform warehousing responsibilities including picking, organizing, and staging customer pickups. Annual salary based on experience. Primary Job Responsibilities Manage the daily operation of a wholesale/distribution branch and ensure orders are efficiently received, filled, and shipped Ensure the branch meets sales targets and establishes strong relationships with customers. Provide next level customer service Monitor warehouse inventory levels, the reordering of items, and transaction record keeping Oversee the work of branch associates, ensuring they are properly trained Order Entry for Walk-in business Attention to detail to ensure warehouse tasks are done accurately Required Experience and Skills Management and/or sales experience Customer Service Experience Ability to lift 50 lbs. Ability to stand on feet for majority of an 8 hour day Ability to work in a fast-paced environment Acceptable driving record Preferred but not Required Experience and Skills Distribution and/or wholesale experience HVAC/ Plumbing/Building Products knowledge Forklift experience Experience working in a warehouse Experience using RF Scanners What Makes Us Famous! Health, Vision, and Dental Insurance Paid Time Off (Vacation and Holidays) Paid Maternity and Paternity Leave 401K Employer Match Bonus Opportunity Strong Culture through our 40 Fundamentals Family Atmosphere Fitness Reimbursement Program Associate Referral Bonus Program Learning and Development Opportunities Leadership Development Program Career Growth Opportunities Famous Supply is a wholesale distributor committed to serving contractors, builders and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments. Since 1933, Famous has been a family-owned business that treats its associates like family. Our 5 Core Values are Family, Trust, Communication, Teamwork, and Continuous Improvement. We bring those Core Values to life every day by practicing our 40 Fundamentals for Living the Famous Way (https://famous-supply.com/famous-40-fundamentals/) ! To learn more about what makes us Famous, visit Famous-Supply.com ! We continually strive to create a diverse work culture and seek applicants from all backgrounds to ensure we hire the best, most creative talent on our team. Famous Supply provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, genetic information, military service, or veteran status, or other legally protected characteristic under federal, state and local law, and prohibits discrimination and harassment of any type. Applicants must be lawfully authorized to work in the United States. Powered by JazzHR

We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts.  The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions.    The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.  Responsibilities:  Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits. Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services. Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives. Requirements:  Sales or related field Strong verbal and written communications skills Excellent listening, negotiation, and presentation abilities Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers.   Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level Powered by JazzHR

Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.  About the Role  As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.  What You’ll Do  Respond to customer inquiries via phone, email, and chat with professionalism and care  Help customers with orders, shipping questions, product details, and troubleshooting  Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams  Keep accurate records of customer interactions using CRM  Proactively follow up on customer needs and ensure satisfaction  Maintain up-to-date knowledge of ForgeFit’s product lines and service policies  What We’re Looking For  1+ years of experience in a customer service, support, or client-facing role  Strong communication and problem-solving skills  Ability to stay organized and manage multiple priorities  Comfortable using CRM or support tools  A positive attitude and genuine desire to help others  Interest in fitness or familiarity with gym equipment is a plus  What We Offer  Competitive hourly pay based on experience  Comprehensive benefits including health, dental, vision, 401k, and paid time off  100% remote work with a collaborative and supportive team  Ongoing training and opportunities for career growth  The chance to support a brand that makes a real impact in the fitness world  Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.  Powered by JazzHR

We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both supplemental and permanent benefits to hard-working families for over 60 years. Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development. Qualifications:  Good verbal communication skills  Have excellent customer relation and communication skills  Upbeat & positive attitude with great energy  Interacts effectively with people and groups  Maintains good customer relations  Customer Service and/or Customer Sales experience preferred  Interacts effectively with all levels of management and employees  Team player  Legally authorized to work in the US/Canada Benefits: Full Benefits  100% remote work Flexible work schedule with option to work from home Weekly pay and performance-based monthly bonuses Chance to earn a free trip for you and a guest to the Bahamas, Cancun, Las Vegas, and other exciting locations for a yearly company convention Interviews will be held via Zoom due to Covid -19  Powered by JazzHR

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) MUST RESIDE IN CALIFORNIA  Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

Appointment Setter - Work From Home - Hiring This Week   If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. Our ideal candidate is a person who is flexible, adaptable and trainable. A person that is looking for a long term career fit and wants to get their foot in the door with a company to grow is important to us. Position Benefits: Full training provided No experience needed Great compensation  Great weekly pay and bonuses A dynamic team environment The opportunity for growth; we promote from within!!! What we are looking for in you: Communication skills Basic computer skills Willing to talk to new people Outgoing and friendly personality Detail oriented Eager and willing to learn We pride ourselves in great company culture and leadership programs with constant mentor-ship to help our managers develop themselves into stronger team leaders. If you feel that you possess the qualities that we are looking for and would like to see if you are a fit for our company, apply now! I will set you up with an interview at the soonest available date. Powered by JazzHR

We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts.  The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions.    The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.  Responsibilities:  Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits. Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services. Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives. Requirements:  Sales or related field Strong verbal and written communications skills Excellent listening, negotiation, and presentation abilities Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers.   Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level Powered by JazzHR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA   Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.  What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required)   Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.  About the Role  As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.  What You’ll Do  Respond to customer inquiries via phone, email, and chat with professionalism and care  Help customers with orders, shipping questions, product details, and troubleshooting  Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams  Keep accurate records of customer interactions using CRM  Proactively follow up on customer needs and ensure satisfaction  Maintain up-to-date knowledge of ForgeFit’s product lines and service policies  What We’re Looking For  1+ years of experience in a customer service, support, or client-facing role  Strong communication and problem-solving skills  Ability to stay organized and manage multiple priorities  Comfortable using CRM or support tools  A positive attitude and genuine desire to help others  Interest in fitness or familiarity with gym equipment is a plus  What We Offer  Competitive hourly pay based on experience  Comprehensive benefits including health, dental, vision, 401k, and paid time off  100% remote work with a collaborative and supportive team  Ongoing training and opportunities for career growth  The chance to support a brand that makes a real impact in the fitness world  Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.  Powered by JazzHR

We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with.  As a Benefits Administrator you will be in charge of  making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely.    Requirements:    Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience   Benefits:  Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA   Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

We are seeking employees to join our company in working remotely across California. Due to COVID-19 we have been able to restructure our day-to-day work and now can be done remotely.  We work in conjunction with different Unions across California, and we provided them with the benefits they receive on behalf of their Union. The role of a Union Benefits Coordinator would be to assist each member in receiving their specific benefits.  Qualifications:  Ability to build rapport with members Customer Service Skills Time management  Basic Computer knowledge  What we offer:  Full time Work from home Benefits: Medical & Dental Flexible hours Growth opportunities  Requirements: Must be 18+ Must reside in California  Fluent in English (Spanish not required but a plus) Powered by JazzHR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA   Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both supplemental and permanent benefits to hard-working families for over 60 years. Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development. Qualifications:  Good verbal communication skills  Have excellent customer relation and communication skills  Upbeat & positive attitude with great energy  Interacts effectively with people and groups  Maintains good customer relations  Customer Service and/or Customer Sales experience preferred  Interacts effectively with all levels of management and employees  Team player  Legally authorized to work in the US/Canada Benefits: Full Benefits  100% remote work Flexible work schedule with option to work from home Weekly pay and performance-based monthly bonuses Chance to earn a free trip for you and a guest to the Bahamas, Cancun, Las Vegas, and other exciting locations for a yearly company convention Interviews will be held via Zoom due to Covid -19  Powered by JazzHR