Customer Service Jobs 2026 (Now Hiring) – Smart Auto Apply

Our Team Members are the heart and soul of our restaurants. Each and every one of our Team Member careers plays a meaningful and critical role in the El Pollo Loco familia.

What's in it for you!

We offer eligible Employees the following Benefits/Perks:

As a Team Member you will provide friendly and courteous service by greeting each guest with a smile and making them feel welcome. Our Team Members job duties range from running the drive- thru station and prepping our delicious food to to working the Grill. Either way, your job will be to ensure great guest service 100% of the time!

Requirements:

• Experience: No experience is required, however one or more years of experience in restaurant or customer service position is preferred
• Education: No education is required, however a High School Diploma or equivalent (GED) is preferred.
• Communication: Ability to speak and read English is required (second language a plus). Ability to speak effectively with external customers is required.
• Competencies: Customer service skills, and experience entering orders into a Point-Of-Sales (POS) system is preferred
• Food Handler Card: A food handler card required where applicable

Job Details:

• Work Hours: Full-Time and Part-Time hours are available
• Career Advancement/Career Plan: We promote heavily from within, so from a Team Member you can develop to become a Shift Leader, Assistant Manager, General Manager, and beyond!
• Work Attire: EPL logo'd shirt will be provided, black pants or jeans and no-slip shoes required

Company & Culture

For over 35 years El Pollo Loco continues to dominate the market in delivering the best citrus-marinated fire-grilled chicken. We opened our first restaurant in 1980 in Los Angeles, and today we are over 450 restaurants strong and still growing! From our products to our people, we're truly amazing! Apply Now

Job Types: Part-time, Full-time

Work Location: In person