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Sterling Technologies logo

Accounts Receivable & Customer Service Representative

Sterling TechnologiesWixom, Michigan

$22+ / hour

Replies within 24 hours Location: Springfield, Ohio and/or Wixom, Michigan Type: Full-Time Reports to: Accounting Manager. The Role in a Nutshel l We are looking for a unique professional: someone who loves keeping the books balanced but understands that behind every invoice is a human relationship. As our AR & Customer Service Representative, you will be the voice of the company for our clients, ensuring that payments are processed accurately and inquiries are handled with grace and efficiency. Key Responsibilities ● Billing & Collections: Generate and distribute accurate invoices; monitor aging reports and perform proactive outreach on overdue accounts. ● Payment Processing: Post daily deposits (ACH, Check, Credit Card) and reconcile any discrepancies. ● Customer Advocacy: Act as the primary point of contact for billing questions, account updates, and general service inquiries via phone and email. ● Problem Solving: Investigate and resolve customer complaints or pricing disputes with a focus on "win-win" outcomes. ● Data Integrity: Maintain clean, up-to-date customer records in our ERP/Accounting Software: Microsoft Dynamics 365: Business Central What You Bring to the Table ● The Experience: 2+ years in Accounts Receivable, Billing, or a heavy-volume Customer Service role. ● The Mindset: You view collections as a customer service task, not a confrontation. ● Technical Chops: Proficiency in Excel (v-lookups are your friend) and experience with accounting software. ● Communication: Exceptional verbal and written skills. You can explain a complex billing error clearly and kindly. ● Detail Obsession: You’re the type of person who notices a missing decimal point from a mile away. Why Join Us? ● We offer Health, dental, and vision insurance ● 401(k) matching ● Profit Sharing ● Generous PTO ● A supportive team culture that values work-life balance ● Professional development opportunities Compensation: $22.00 per hour Sterling Technologies is looking for individuals seeking long-term employment in a great work environment.

Posted 1 week ago

One Hour Heating & Air Conditioning logo

HVAC Dispatching/ Customer Service Representative

One Hour Heating & Air ConditioningChattanooga, Tennessee

$20+ / hour

Benefits: Bonus based on performance Competitive salary Health insurance Training & development Service Titan Experience a PLUS!Join Our Team of HVAC Service Pros Today! Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. Opportunities for professional technicians and customer service professionals are now available across the country. JOB SUMMARY This position answers incoming client telephone calls and assists with the supervision and dispatching of all scheduled service and maintenance calls. JOB DUTIES Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company Good communication with the client is essential! Has a courteous and pleasant demeanor whether on a phone call or not. Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time Notifies clients ahead of time without fail if the Technician is not going to arrive at their home within the scheduled time window Makes outbound calls to club membership clients to ensure that they are satisfied with any repairs MINIMUM REQUIREMENTS High school diploma or equivalent required Above-average verbal and telephone communication skills are essential Must have good computer software skills Prior customer service experience preferred Compensation: $20.00 per hour Join the One Hour Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first. Pay — We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate. Flexibility — We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it. Career Path — We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you! Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.

Posted 1 day ago

L logo

Customer Service Representative

LytegenSanta Ana, California
Description About the Role We are looking for a driven, disciplined, and competitive Sales Consultant who can control conversations, build trust quickly, and close decisively. This is a performance-based role built for individuals who want income growth, authority, and real responsibility. You do not need prior solar or high-ticket sales experience to succeed here. What matters is your ability to learn fast, execute consistently, and take control of your outcomes. You are not just selling a product. You are consulting customers on high-impact solutions that improve long-term value and decision making. Your success is measured by execution, accuracy, and results. Key Responsibilities Conduct in-home or virtual consultations with qualified prospects Understand customer needs and present tailored solutions Lead conversations with confidence and structure Educate customers clearly on products, pricing, and process Handle objections with logic, professionalism, and control Close agreements and ensure all documentation is accurate Maintain strict pipeline discipline and CRM updates Coordinate with operations and support teams for execution Follow pricing, compliance, and process standards Protect company margin and brand integrity What We Expect Strong communication and persuasion skills High accountability and self-discipline Comfort with targets and performance pressure Ability to absorb training and execute quickly Professional conduct and presence Excellent time management Resilience to rejection and setbacks Process-driven mindset Requirements No prior solar or high-level sales experience required Strong willingness to learn and be coached Comfort speaking with customers and handling objections Confidence, competitiveness, and work ethic Reliable transportation and device access Benefits Performance-based compensation structure Uncapped earning potential High commission per closed deal Top performers earn significantly above industry average

Posted 2 weeks ago

VetEvolve logo

Dublin Animal Hospital - Customer Service Representative

VetEvolveDublin, Virginia
Who is VetEvolve? VetEvolve is a people-first organization that provides industry know-how and reliable support to veterinary teams, enabling them to deliver exceptional patient care. We focus on creating a genuine, supportive, people-focused environment that prioritizes each individual to ensure they are achieving their career goals and are fulfilled personally, professionally, and financially. Our culture is driven by the core values Serve, Evolve, and Trust, and every day our mission is to make things better for veterinary professionals. Hear why our veterinarians are "Happy Here" on our videos page ! The Veterinary Lead CSR/Receptionist plays a key role in ensuring an exceptional client experience by overseeing the front desk team, managing client communications, and maintaining smooth daily operations. This position requires strong leadership, customer service skills, and a passion for helping pets and their owners. Key Responsibilities: Client Service & Communication: Greet clients and pets with warmth and professionalism. Schedule appointments efficiently and manage appointment flow. Handle client inquiries via phone, email, and in-person. Provide accurate information on services, policies, and pricing. Assist clients with check-in, check-out, and payment processing. Address and resolve client concerns with empathy and professionalism. Leadership & Team Coordination: Train, mentor, and support the CSR/reception team. Delegate tasks effectively and ensure coverage during busy hours. Monitor front desk performance and provide feedback to improve efficiency. Assist in creating and enforcing customer service protocols. Administrative Duties: Maintain and update client records in the practice management system. Process payments, invoices, and financial transactions accurately. Ensure compliance with hospital policies and veterinary regulations. Organize and manage inventory of front desk supplies. Collaboration & Hospital Support: Work closely with veterinarians, technicians, and management to ensure smooth clinic operations. Communicate important client and patient information to the medical team. Assist with patient admissions, discharges, and follow-up calls. Qualifications & Skills: Strong leadership and team coordination skills. Excellent verbal and written communication abilities. Proficiency in veterinary practice management software (e.g., Cornerstone, Avimark, ezyVet). Ability to multitask in a fast-paced environment while maintaining attention to detail. Compassionate, patient, and professional demeanor. Preferred Qualifications: Previous experience as a lead or senior CSR in a veterinary or medical setting. Knowledge of veterinary terminology and procedures. Experience handling customer complaints and conflict resolution. Work Schedule & Compensation: Full-time position with rotating shifts, including weekends as needed. Competitive salary based on experience. Benefits may include healthcare, paid time off, CE opportunities, and employee pet care discounts. Ready to Learn More? We look forward to learning about your unique priorities and goals and working together with our local hospital teams to support you.

Posted 1 week ago

E logo

Customer Service/ Fruit Expert

Edible Arrangements of LakewoodLakewood, Ohio
Become a Fruit Expert for Edible Arrangements- With opportunities to advance Looking for a job that involves making people happy every day? Are you willing to work hard in a fast paced environment and grow with an expanding company? Then Edible Arrangements has just the job for you! Responsibilities include: Strong Customer Service skills Dealing with customer satisfaction issues & actively up-selling Handling Cash Making Arrangements (training provided) Dipping Chocolate Working with knifes or sharp objects Overall cleanliness of the store and general store maintenance You should be: Detail oriented, a quick learner, and someone who will take initiative Able to talk on the phone while typing and navigating through computer screens Ability to work alone or in a group setting Responsible, honest, possess a high level of communication Excited about our product, articulate, have a good grasp on grammar and spelling Self Starter Manage your time/prioritize Be able to multi-task Flexible with schedule to work

Posted 6 days ago

Godwin Insurance Agency logo

Personal Lines Customer Service Representative

Godwin Insurance AgencyGreensboro, North Carolina

$30,000 - $40,000 / year

Job Description The Personal Lines CSR at Godwin Insurance Agency is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Responsibilities Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail. Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Actively solicit increases in coverage or rounding out accounts at every service contact. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system Qualifications Hold the insurance license required by your state and have a minimum of two years personal lines insurance account management experience as well as hold a Bachelor’s Degree or comparable work experience. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as possess excellent math and reading skills to accurately perform simple calculations. Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision. Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills. Technology and Computer proficiency including agency management systems. Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry Compensation: $30,000.00 - $40,000.00 per year YOUR FUTURE as an Independent Insurance Agent Starts Here If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with an IIANC member agency is a great career choice! IIANC’s members are Trusted Choice® independent insurance agencies located all across North Carolina. You’ll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you? This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

Posted 1 week ago

One Hour Heating & Air Conditioning logo

Lead Customer Service Representative

One Hour Heating & Air ConditioningWaterloo, Iowa

$20+ / hour

Lead Customer Service Representative Are you looking to be part of a team that is excited about its mission, where you will be challenged to grow and have the autonomy to do your job with excellence while getting results? Our ideal candidate is a person that genuinely likes people, has outstanding phone and data entry skills, is proactive and loves to succeed. Does this sound like you? If so, consider applying to join our motivated team as our Lead Customer Service Representative. Don’t be fooled by the title. This is a position unlike any you’ve see before! Along with getting to hang with an amazing group of people that want you to succeed, other benefits include: Wages starting at $20/hr with incentives Medical & dental insurance Paid Time Off + Major holidays paid Frequent celebrations, meals, events & recognitions Company-wide, daily leadership training What You Will Be Doing: Responsible for meeting the quota of calls on the daily schedule. Greets all visitors to our building in a way that reflects our companies values Takes incoming customer phone calls and books appointments into the system with accuracy. Makes outbound calls to fill schedule as needed. Helps other team members to achieve common goals Manages our Club Membership program. What You’ll Need to Succeed: Microsoft Office experience Customer service/phone skills Solid organizational skills with a demonstrated ability to multitask History of producing quality/accurate results Care and concern for other team members as well as external customers Join the One Hour Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first. Pay — We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate. Flexibility — We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it. Career Path — We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you! Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.

Posted 30+ days ago

GO Car Wash logo

Customer Service Teammate

GO Car WashWebster, New York

$16 - $18 / hour

TEXT "GOCARWASH" TO 25000 OR FOLLOW THIS LINK TO SCHEDULE AN INTERVIEW GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures—especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Teammates in this role typically earn a base pay of $16.00 – $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to www.gocarwash.com . All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Posted 1 week ago

Security Finance logo

Customer Service Representative (Multi Branch Support)

Security FinanceColumbus, Georgia
Description Do you thrive on making a positive, lasting impact on people ? Do you have customer service experience ? Are you looking for an opportunity to learn a new industry, with paid on the job training ? Would you enjoy working in multiple locations in your area ? Do you want multiple opportunities to advance you career ? Do you want to work in an open, office environment ? You’re the first face customers see and the most important memory, because you’ll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required – just bring your customer centric attitude and we’ll teach you the rest! In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business. Prepare and process loans and income tax returns. We offer: TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities. An EXCELLENT benefits bundle that includes medical insurance ( minimal cost to the employee ), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your branch goals! Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. Growth Potential – We believe in fostering our employees’ talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story! Apply today!

Posted 2 weeks ago

C logo

Customer Service & Office Support Representative

CbHarrisonville, Missouri

$18 - $21 / hour

Benefits: Telehealth Paid time off Wellness resources Location: On Site Employment Type: Full Time - 36 - 40 hours a week Reports To: Owner / Office Manager About Us We are a growing, locally owned lawn care company committed to providing reliable, high-quality service and building long-term relationships with our customers. Our team is small, collaborative, and hands-on, and we’re looking for a friendly, organized Customer Service & Office Support Representative to help keep our office running smoothly and our customers happy. Position Summary The Customer Service & Office Support Representative serves as the primary point of contact for customers while assisting with a variety of administrative and office duties. This role is ideal for someone who enjoys multitasking, problem-solving, and being a key support person in a small business environment. You’ll play a vital role in customer satisfaction, scheduling, communication, and day-to-day office operations. Key Responsibilities Customer Service Answer incoming phone calls, emails, and messages in a professional and friendly manner Assist customers with service inquiries, scheduling, pricing questions, and general support Resolve customer concerns or complaints promptly and escalate when necessary Maintain accurate customer records and notes in company systems Follow up with customers to ensure satisfaction and service completion Scheduling & Coordination Schedule and reschedule lawn care services efficiently Coordinate with field crews to ensure accurate daily routes and job details Communicate schedule changes, weather delays, or service updates to customers Office & Administrative Support Assist with invoicing, payments, and basic billing inquiries Enter and update data in CRM, scheduling, or accounting software Prepare basic reports, job lists, or service summaries as needed File documents and maintain organized digital and physical records Support the owner or management with general administrative tasks Additional Duties Assist with marketing or customer outreach efforts (reminder calls, emails, reviews, etc.) Help onboard new customers and explain service options Perform other office-related tasks as assigned to support business operations Qualifications & Skills High school diploma or equivalent (additional education a plus) Previous customer service or office experience preferred Strong verbal and written communication skills Excellent organization and time-management abilities Comfortable using computers, phones, and office software Ability to multitask and adapt in a fast-paced, small-business setting Friendly, dependable, and professional demeanor Preferred Experience Experience in home services, landscaping, or lawn care industries Familiarity with CRM, scheduling, or invoicing software Basic bookkeeping or administrative experience Compensation: $18.00 - $21.00 per hour

Posted 2 weeks ago

Berlin City Auto Group logo

Automotive Customer Service Advisor

Berlin City Auto GroupPortland, Maine

$80,000 - $120,000 / year

Are you an experienced Service Advisor ready for your next opportunity with a trusted brand that offers career growth, competitive pay, and a positive team culture? Berlin City Lexus seeks a customer-focused, results-driven Automotive Service Advisor to join our passionate service team in Portland, Maine! What We Offer: Competitive pay with training and mentorship- Income opportunity ranges from $80,000 to $120,000 annually Career growth opportunities and performance rewards Flexible schedule and paid time off that starts accruing upon employment Full benefits: medical, dental, vision, life & disability insurance 401(k) with company contribution Up to $75/month fitness reimbursement towards gym membership, fitness classes & more Employee discounts Supportive, fun team environment What You’ll Do Provide top-notch customer experience and ensure timely service delivery and a high customer service rating Greet and assist service customers in person, by phone, via email, and text Write repair orders and maintain accurate records utilizing dealership software Follow up and clearly communicate about repairs, estimates, and recommended vehicle maintenance Verify warranty or service contract coverage What We’re Looking For: 2+ years of experience as an Automotive Service Advisor (preferably working with a high-line manufacturer) Passionate about taking care of the customer with strong customer service, follow-up, and communication skills Ability to explain the recommended vehicle service needs to the customer in simple, clear terms A team-oriented, respectful approach with coworkers, customers, and vendors Goal-driven and committed to following the processes required to maintain a positive guest experience Focused on learning and ongoing professional development, and product knowledge A team-oriented, respectful approach with coworkers, customers, and vendors Requirements: Minimum of 2+ years of experience as an Automotive Service Advisor At least 18 years old Valid driver’s license with a favorable motor vehicle driving record Must be able to pass a pre-employment criminal background check Authorized to work in the U.S. Who We Are: Berlin City Auto Group operates dealerships in Maine, New Hampshire, and Vermont. We’re committed to a culture of humility, integrity, and passion, and our “Easy” philosophy means doing business in a way that puts people first. We want to hear from you if you want to grow your career in a welcoming, inclusive, and high-energy environment! Learn more and apply today: https://berlincitycareers.com/ EEOC Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. ADA Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the job's essential functions, unless doing so would create an undue hardship. If you believe you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices. 191 Riverside Street, Portland, ME 04103

Posted 1 week ago

G logo

Customer Service Supervisor

Gold's Gym Richmond-Westend, Arb, Midlo, GaytonMidlothian, Virginia
Position Description: Customer Service Supervisor (CSS) The following provides a detailed description for the position of Customer Service Supervisor. Actual duties performed may vary slightly. General Position Description: The Customer Service Supervisor (CSS) will lead, direct and control all facets of front desk operations with an emphasis on member service and overall gym administration. CSS reports directly to the General Manager Major Responsibilities: Management/Leadership Duties Manage Customer Service Representatives (CSRs) to ensure all company policies and procedures (SOP) are followed. Manage and motivate CSRs to emphasize superior customer service. Conduct bi-monthly staff meetings. (6-8 weeks between meetings) Create CSR work schedule based on staffing requirements per the GM and company budgets. Schedule done a month at a time. Ensure that all employees are wearing proper uniform attire and nametags. Ensure all staff is showing up on time. 30-32 hours a week come from covering set shifts at the service desk. Also, responsible for covering shifts when short staff or staff calls off and a replacement cannot be found Operations Support Ensures that Service Desk is functioning according to SOP. Manages and controls all front desk binders according to SOP. Integral in helping report equipment and facility issues through Fitness EMS Communicates with GM to ensure all up systems are working properly according to SOP Communicates with GM regarding ways to improve Front Desk operations. Oversees “Lost and Found” items and their storage. Inspect cash register drawer counts and complete after-shift reports. Concession Management Manage and support concession and tanning sales and promotions. Conducts daily and month-end concession inventories. Inventory Control Count all incoming product HR/Payroll Hires, trains and supervises all Service Desk associates. Responsible for completing HR paperwork for Service Desk associates prior to new hire orientation. Administrative Serves as liaison with GM on customer care issues and Member surveys Attends weekly Department Head Meeting Qualifications & Requirements: Self-motivated and have strong organizational and management skills. Possess thorough understanding of company mission, regional goals and missions, and how his/her facility will participate in these areas. Exhibit a superior sense of customer service at all times. Must be knowledgeable Company policies and enforce them accordingly. Possess good leadership abilities. Must have positive attitude and be able to motivate staff in a positive manner. Must promote team spirit in the workplace. Possess strong motivational, communication, team building and training skills. Excellent communication, organization and customer service skills. Understanding of basic cash procedures. Thorough understanding of Shape Ability to handle challenging customer issues with patience, tact and professionalism. Must have a high level of professionalism, honesty, integrity and work ethic. Compensation Eligibility: Hourly wage: Assigned Hours: 30-35 hours per week What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness. We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative. If this feels like you, we can't wait to get your application!

Posted 30+ days ago

Graybar logo

Customer Service Representative

GraybarJacksonville, Florida

$19+ / hour

Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner. In this role you will: Ensure every customer experience is top notch in quality Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues Take an active role in selling Graybar goods and services on inbound calls Provide support on product selection and application Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims Skills & Requirements Strong communication skills Ability to handle a variety of customer situations with enthusiasm and tact Some retail or counter sales experience preferred High School education 2 year or 4 year degree preferred Compensation Details: The expected pay rate for this position is starting at $18.66 per hour depending on experience. The Value of Graybar: At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits. Life Insurance coverage for you and options for your family. Save on expenses with Flexible Spending Accounts . Enjoy our Disability Benefits at no cost to you. Share in our success with P rofit Sharing Plans . 401(k) Savings Plan with company match to help secure your future. Paid Vacation & Sick Days to spend time away from work or in case of an illness. Rest and recharge during our Paid Holidays throughout the year. Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health. Volunteer with Community Time Off to give back to the community. Predictable Work Schedules to plan your life: no weekends or nights for most roles. Celebrate your and others' achievements with our Employee Recognition Program . Reach your career goals with our Educational Reimbursement and Career Development Programs . And More Perks that support your well-being and career growth. Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information. Why should you join Graybar? At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team. That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company. Apply now and find out what’s next for you. Equal Opportunity Employer/Vet/Disabled Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

Posted 3 weeks ago

Commonwealth Insurance Services logo

Customer Service Representative

Commonwealth Insurance ServicesLouisville, Kentucky

$40,000 - $50,000 / year

Benefits: 401(k) matching Competitive salary Training & development The Customer Service Representative at Commonwealth Insurance Services Inc is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry Responsibilities Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation. Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims. Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution. Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Qualifications Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations. Possess a sense of urgency, attention to detail, organization, multi- tasking, and follow up skills and the ability to handle difficult situations with customers and solve complex problems without direct supervision. Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation. Compensation: $40,000.00 - $50,000.00 per year YOUR FUTURE as an Independent Insurance Agent Starts Here If you’re looking for a career that offers flexibility, job stability and strong compensation you’ve come to the right place! Working with an independent agency is a great career choice. Baby Boomers in insurance are retiring at rapid speeds and leaving a high demand for insurance professionals! Trusted Choice® Independent Insurance Agents protect customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price. This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Posted 30+ days ago

GO Car Wash logo

Customer Service Teammate

GO Car WashSan Antonio, Texas

$11 - $13 / hour

TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures—especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to www.gocarwash.com . All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Posted 1 week ago

Genuine Parts Company logo

Customer Service Representative

Genuine Parts CompanyRoanoke, Virginia
JOB DUTIES: Responds to basic customer inquires regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. Orders items to ensure appropriate inventory levels are maintained for customers. Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. Determines the most cost effective shipping method for customer orders. Partners with Account Representatives to ensure customer satisfaction. Expedites backorders. May pull inventory and prepare order for shipment to customer. May handle customer returns. Performs other duties as assigned. COMPANY INFORMATION Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Posted 1 week ago

A logo

customer service rep

Ace Handyman Services Alexandria Mt. VernonSpringfield, Virginia

$20+ / hour

Benefits: Bonus based on performance Competitive salary Flexible schedule EDIT BEFORE POSTING Administrative professionals-- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as Office Managers to ensure efficient and smooth daily operations. In this role you will facilitate calls to educate our customers on the types of services & solutions we provide as well as our service model. NO CONSTRUCTION EXPERIENCE REQUIRED! Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen with the right customer is key to a successful customer journey. This is a great opportunity for you to grow toward advancement to a leadership role with us, and to apply your skills to a job in which you will face different challenges and solve new problems each and every day. We offer highly-competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise. If this sounds like the kind of career move you’ve been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today! Here is just some of what we have to offer: Owner MUST customize. Below are samples only Competitive pay ranging from $XX-$XX per hour Health insurance Aflac Vacation Performance bonuses Cell phone reimbursement Company credit card Flexible scheduling Advancement and growth opportunities Regular pay reviews Plus more! Job Responsibilities As an Office Manager, you will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. You will also provide logistical support for our craftsmen, helping them with material ordering and scheduling efficiencies. Your specific duties in this role will include: Owner MUST customize. Below are samples only Respond to job leads in a timely manner Coordinating the schedule and material ordering for multiple craftsmen and projects Utilizing our dispatching & schedule management software Returning customers calls as needed and following up with past customers Performing paperwork and filing duties Assist in solving operational logistics to ensure a smooth customer journey Job Requirements We are looking for professionals who are highly organized and detail-oriented, with a strong administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet. Specific qualifications for the role include: Owner MUST customize. Below are samples only High school diploma or GED 3-5 years of administrative assistant/scheduling experience Comfortable with sales Adaptive to technology Strong customer service skills Excellent office management skills Solid typing skills; ten-key skills, a plus Great multitasking and prioritization skills Exceptional communication skills Sales and/or Marketing – a basic understanding of sales and marketing and the differences between the two, a plus QuickBooks Online or other accounting knowledge, a plus Customer-facing experience, a plus ServiceTitan experience is a major plus Build fun and rewarding career with an industry leader! Apply now! Compensation: $20.00 - $20.00 per hour The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry. Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting " Show Me All Jobs " above. Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

Posted 30+ days ago

G logo

Customer Service Representative

GEODIS CareerEdison, New Jersey
WAREHOUSE CUSTOMER SERVICE REPRESENTATIVE Shift/Schedule Schedule Details: Monday, Tuesday, Thursday, Friday, Saturday 08:30AM - 5:00PM Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com ! GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Look what you’ll get by joining the GEODIS team! Get Good Money – Fair pay and some jobs come with bonus opportunities. Get the Right Job/Right Schedule – Part-time, full-time, seasonal – days, nights, weekends, and even gig work. We have the job and shift you want.* Get Paid Early – Payday as early as you want. Access your earnings on demand. Get Free Healthcare – Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.* Get a Break – Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.* Stay Safe – We pride ourselves on a safe, clean, and healthy work environment for everyone. Get a Voice – We are always asking our teammates to tell us how to make their experience working at GEODIS even better. Get Promoted – When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year. Get a Boost – Our " GEODIS Compassion Fund" makes one-time grants to teammates who have experienced unexpected catastrophes. Get Involved – Volunteer in your community or donate to the " GEODIS Foundation" or " GEODIS Compassion Fund". Have FUN – Work with fun, supportive people just like you! Find Your Place – We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging. Find Your Future – Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place! *Eligibility varies based on location, job, employee type, or length of service. What you will be doing: Interacts with customers by phone, email, or in person and receives orders or changes in service. Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation. Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability. Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records. Coordinates special, last minute shipping requests with the transportation departments, expediting orders, as necessary. Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information. Assures proper invoicing of accounts by verifying computer generated invoices. Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner. Reports customer feedback to management, including any signs of customer dissatisfaction. Acts as liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes Performs paperwork associated with orders including the maintenance of customer files. Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office. Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties, as necessary. Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics Works with management regarding product routing for customers For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action. Requirements: Minimum 6 months related experience and/or training Experience with AS400 operating systems and warehouse management systems preferred. PC literate with experience with Microsoft Outlook, Word, and Excel Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”. More about GEODIS GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit www.workatGEODIS.com to learn more.

Posted 1 week ago

Fastsigns logo

Customer Service Representative for Phoenixville PA Location

FastsignsExton, Pennsylvania

$18 - $20 / hour

Benefits: Bonus based on performance Health insurance Opportunity for advancement Are you known among your friends and colleagues as a people person? Have you been encouraged to pursue a career in sales? Do you thrive on interacting with and assisting others? Are you passionate about providing advice and solutions to people's problems? If you answered yes to these questions and are looking for a job that offers continuous learning, skills development, and a clear career progression, then you're exactly who we're looking for in the ever-evolving Sign Industry. As a Customer Service Representative at FASTSIGNS, you will be the initial point of contact for both current and potential customers at our FASTSIGNS Center. You will engage with customers through various channels, including email, phone, and in-person. Your main goal will be to build lasting relationships by converting prospects into customers and nurturing them into long-term clients. This position offers a competitive hourly rate of $17.50, along with commissions on sales that allow you to control your earning potential. Additionally, you'll enjoy a Monday to Friday schedule, giving you evenings and weekends to unwind and enjoy your personal time. The sign industry is constantly evolving and dynamic. Signs of all kinds can be seen everywhere, ensuring that you'll never be bored in this industry. From small custom jobs to large-scale projects, every assignment is unique and highly personalized. FASTSIGNS is the leading franchise in the industry, with over 700 locations across multiple countries. We provide extensive training programs, both online and in-person, to ensure your personal and professional growth. At FASTSIGNS, we take pride in delivering outstanding customer service, constantly striving to improve through customer surveys. We are seeking an ideal candidate who is outgoing, responsive, eager to learn, and possesses excellent relationship-building skills. No previous experience in the sign industry is needed; all that is required is a willingness to learn and grow in this field. We highly value individuals with great listening skills, attention to detail, and organizational abilities. As a Customer Service Representative, you will receive comprehensive training to prepare estimates, manage work orders, and ensure timely delivery of finished projects. Additionally, you will actively participate in team meetings, execute business and marketing plans, and play a vital role in the success of the FASTSIGNS Center. Compensation: $17.50 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Posted 1 week ago

ApexFocusGroup logo

Remote Work From Home Market Research. Ideal For Customer Service Representative

ApexFocusGroupAnaheim, California
Description Apex Focus Group partners with research organizations, academic institutions, and brands seeking genuine consumer feedback. We connect individuals with flexible remote work from home research opportunities that help shape products, services, and user experiences. Role Overview We’re inviting individuals from all backgrounds, including those searching for customer service representative roles, to express interest in joining upcoming consumer market research studies. These may include online interviews, product evaluations, or feedback sessions - most often conducted remotely. This is a casual, project-based role well suited for individuals looking to participate part time in research based on availability and profile match. Requirements A smartphone, tablet, or computer with a working camera A stable internet connection Ability to follow written instructions and share thoughtful opinions A valid email address to receive study invitations Benefits Flexible participation - opt in only when studies match your profile Research formats vary and may include focus groups (work from home online or in-person), video interviews, product evaluations, or digital feedback sessions No prior customer service representative experience required - just a willingness to participate Some studies may offer early access to unreleased products or services Compensation is offered for many studies, depending on type If you're interested in being part of market research that helps shape real-world decisions, and exploring flexible part time, remote work from home opportunities, we welcome you to register your interest online today. Important Notice – No Fees Required We never charge any fees to register or participate. Please remain cautious of any message requesting payment to take part in market research.

Posted 2 weeks ago

Sterling Technologies logo

Accounts Receivable & Customer Service Representative

Sterling TechnologiesWixom, Michigan

$22+ / hour

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Overview

Schedule
Full-time
Career level
Senior-level
Compensation
$22+/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Replies within 24 hours
 Location: Springfield, Ohio and/or Wixom, Michigan Type: Full-Time Reports to: Accounting Manager. The Role in a Nutshell We are looking for a unique professional: someone who loves keeping the books balanced but understands that behind every invoice is a human relationship. As our AR & Customer Service Representative, you will be the voice of the company for our clients, ensuring that payments are processed accurately and inquiries are handled with grace and efficiency. Key Responsibilities● Billing & Collections: Generate and distribute accurate invoices; monitor aging reports and perform proactive outreach on overdue accounts. ● Payment Processing: Post daily deposits (ACH, Check, Credit Card) and reconcile any discrepancies. ● Customer Advocacy: Act as the primary point of contact for billing questions, account updates, and general service inquiries via phone and email. ● Problem Solving: Investigate and resolve customer complaints or pricing disputes with a focus on "win-win" outcomes. ● Data Integrity: Maintain clean, up-to-date customer records in our ERP/Accounting Software: Microsoft Dynamics 365: Business Central What You Bring to the Table● The Experience: 2+ years in Accounts Receivable, Billing, or a heavy-volume Customer Service role. ● The Mindset: You view collections as a customer service task, not a confrontation. ● Technical Chops: Proficiency in Excel (v-lookups are your friend) and experience with accounting software. ● Communication: Exceptional verbal and written skills. You can explain a complex billing error clearly and kindly. ● Detail Obsession: You’re the type of person who notices a missing decimal point from a mile away. Why Join Us?● We offer Health, dental, and vision insurance ● 401(k) matching ● Profit Sharing ● Generous PTO ● A supportive team culture that values work-life balance ● Professional development opportunities 
Compensation: $22.00 per hour

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