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Summary The Customer Service Representative handles more complex customer accounts.. This role manages escalated issues, coordinates closely with cross-functional teams, and ensures a seamless customer experience. Primary Duties & Responsibilities Manage customer accounts, including more complex orders and projects. Coordinate with Sales, Design, and Production teams to meet unique customer needs. Assist in resolving escalated customer concerns, ensuring timely and effective solutions. Maintain accurate customer data and order histories within the system. Help identify opportunities for improving customer satisfaction and process efficiency. Process orders, changes, and cancellations accurately. Update customer account information and maintain accurate records. Resolve basic product or service issues and escalate complex cases as needed. Assist with general administrative tasks in the department. Perform all other duties as assigned. Education & Experience High school diploma required; Associate’s degree preferred. 2–3 years of customer service experience, preferably in manufacturing or corrugated packaging. Experience managing more complex customer accounts preferred. Required Skills / Abilities Strong problem-solving and critical-thinking abilities. Proficiency with Microsoft Office and customer service systems. Excellent communication and relationship-building skills. Ability to manage multiple priorities in a fast-paced environment. High attention to detail and accuracy. Physical & Travel Requirements Prolonged periods of sitting and computer use. Occasional lifting up to 15 pounds. No travel required. EE Statement L&M Corrugated Container Corporation is an equal opportunity employer. Powered by JazzHR

Spade is looking for a customer service specialist. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development. What we offer Weekly advances and bonuses ($55K first year average income) Long-term career progression Flexible work hours Remote work from home option Residual Income Full health benefits Hands-on 1-on-1 training All-expenses-paid yearly office trips to exciting and exotic locations (2016 Puerto Rico, 2017 Cancun, 2018 Disney, 2019 Vegas, 2020 Bar Mar Bahamas) Full Benefits Minimum qualifications Strong communication skills Time management skills 18+ years of age Must pass a background check High school diploma (higher education preferred but not required) Customer service and/or retail experience preferred but not required In the interest of community wellness, our company has adjusted our business operations. As such, all interviews will be conducted via Video Conferencing. Powered by JazzHR

Who We Are Across North America, we work hand in hand with labor unions, credit unions, and professional associations to make sure their members and families have access to long-term protection programs that bring real peace of mind. These programs are built to secure what matters most — income, family, and future stability. Our team is dedicated to serving working families with the highest standards of integrity, care, and professionalism. We believe success comes from putting people first — and we’re looking for individuals who share that mindset. If you’re driven, compassionate, and want to grow your career while doing meaningful work from home, this could be the opportunity you’ve been looking for. What You’ll Be Doing Your role is all about connection. You’ll be reaching out to members who’ve already requested information about their available programs — no cold calling. Through virtual meetings and phone consultations, you’ll help them understand their options, answer their questions, and make sure they get the coverage that fits their needs. Every conversation is a chance to make someone’s life a little more secure and a lot less stressful. You’ll be the link between hardworking families and the protection they deserve. A Day in the Role Meet with members virtually using Zoom or phone to walk them through their available options. Listen carefully, ask questions, and provide clear, caring explanations to help them make confident decisions. Keep all your notes and documents organized and accurate in our digital system. Collaborate with teammates, share insights, and support one another toward common goals. Participate in regular training and development sessions that sharpen your communication, leadership, and organization skills. Bring new ideas — your input matters here. What We’re Looking For You must be legally able to work in the U.S. or Canada. A high school diploma (or equivalent) is required. Basic tech comfort — Zoom, Google Suite, or similar tools. You’re a strong communicator with great listening skills. You’re self-motivated, reliable , and thrive working from home. Previous experience in customer service, sales, or team environments is helpful but not required. What Makes You a Great Fit You genuinely enjoy helping people and building trust through conversation. You’re adaptable, dependable, and detail-oriented. You take ownership of your work and value being part of a supportive team. You communicate with professionalism, empathy, and confidence. What You’ll Get A full benefits package including dental, prescription, travel, and life coverage. Remote flexibility — work from home while maintaining a healthy balance. Recognition and rewards for top performers, including bonuses and travel incentives. Ongoing training and advancement opportunities through mentorship and leadership programs. A positive, inclusive culture that values growth, effort, and teamwork. Why It Matters This is more than a job — it’s a chance to make a real impact. Every conversation you have helps protect a family, a paycheck, and a future. If you’re looking for meaningful work that rewards integrity, effort, and heart, we’d love to meet you. Apply today and start building a career where what you do every day truly matters. Powered by JazzHR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

At Price Solutions, our mission is to foster and encourage innovative solutions, creative problem-solving, and the ability to provide a dynamic range of outreach services to our clients. In order to better support daily operations in our retail locations, we are seeking to fill another entry level management position. The Junior Operations Manager will focus heavily on business development practices of our Denver location, campaign operations, and managing key functions alongside the location director.  RESPONSIBILITIES: • TRACKING AND REPORTING - Act as the Team Operations liaison to divisional teams, producing special reports, data, and sales tracking information in order to reach company and individual goals and quotas. Detect problems and resolve issues quickly. • CAMPAIGN DEVELOPMENT - Conduct territory research and monitor market trends or best practices surrounding the use of systems to drive team business objectives. Think outside of the box as to always be one step ahead of competitors. • PRODUCT KNOWLEDGE - Assist with collaborative efforts surrounding the redesign of products and be able to inform customers of any products that align with their needs. Continued education and training to benefit the company’s ability to market and connect with consumers effectively. • CLIENT/TRAINING MEETINGS - Collaborate with internal management and peers to assist with marketing strategies and team management, in preparation for conflict resolution, upselling potential, and FAQ’s while meeting with interested parties. • DEMONSTRATIONS - Assist in the creating and delivery of presentations for department meetings/workshops or demonstrations in office. Attend scheduled outings with consumers and follow ups with current or potential consumers. QUALIFICATIONS: Bachelor’s degree or 2 years of related experience Proven ability to lead, train, and develop others Strong communication and interpersonal skills Demonstrated success in achieving sales targets and driving revenue growth Ability to travel to retail sites as needed Those with interest in the following categories tend to do well in this role: Customer Service, Relationships, Customer Acquisition, Business Development, Leadership, Hospitality, Campaign Management, Communication, Training, Sales, Retail, Promotions, Team, Club, Athlete, Teamwork, Advertising, Marketing, Client Acquisition. Powered by JazzHR

We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both supplemental and permanent benefits to hard-working families for over 60 years. Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development. Qualifications:  Good verbal communication skills  Have excellent customer relation and communication skills  Upbeat & positive attitude with great energy  Interacts effectively with people and groups  Maintains good customer relations  Customer Service and/or Customer Sales experience preferred  Interacts effectively with all levels of management and employees  Team player  Legally authorized to work in the US/Canada Benefits: Full Benefits  100% remote work Flexible work schedule with option to work from home Weekly pay and performance-based monthly bonuses Chance to earn a free trip for you and a guest to the Bahamas, Cancun, Las Vegas, and other exciting locations for a yearly company convention Interviews will be held via Zoom due to Covid -19  Powered by JazzHR

We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both supplemental and permanent benefits to hard-working families for over 60 years. Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development. Qualifications:  Good verbal communication skills  Have excellent customer relation and communication skills  Upbeat & positive attitude with great energy  Interacts effectively with people and groups  Maintains good customer relations  Customer Service and/or Customer Sales experience preferred  Interacts effectively with all levels of management and employees  Team player  Legally authorized to work in the US/Canada Benefits: Full Benefits  100% remote work Flexible work schedule with option to work from home Weekly pay and performance-based monthly bonuses Chance to earn a free trip for you and a guest to the Bahamas, Cancun, Las Vegas, and other exciting locations for a yearly company convention Powered by JazzHR

Are you ready to grow your career while maintaining the freedom to prioritize your family and personal life? This is your chance to join a dynamic team as a Customer Service Representative , helping individuals secure their futures and achieve peace of mind from the comfort of your home. Who We Are: At American Income Life Insurance Company , we are proud to be a leading provider of supplemental life insurance, with a legacy spanning over 70 years. Our mission is simple: to protect families, empower agents, and make a meaningful difference in communities. By joining our team, you’ll be part of a company that values growth, service excellence, and entrepreneurial spirit. What You’ll Do: Provide top-notch customer service to clients by helping them understand their benefits and answering their inquiries. Collaborate with a team of professionals dedicated to client satisfaction. Work with provided leads—no cold calling required—to connect with families who need support. Follow a proven system designed to help you succeed with full mentorship and coaching. What We’re Looking For: Strong communication and interpersonal skills. A passion for helping others and a commitment to excellence. Self-motivated individuals who value flexibility and personal growth. No prior experience is needed; we provide comprehensive training. Why Join Us? Flexible Work Schedule : Achieve work-life balance with a schedule that fits your needs. Supportive Team : Receive step-by-step guidance and mentorship from top leaders. Growth Opportunities : Build a career that aligns with your personal and professional goals. Perks and Benefits : Life insurance, health insurance reimbursement, and cutting-edge tools to help you succeed. Next Steps: All interviews are conducted via Zoom. Applicants must reside in the US and be legally eligible to work. Take control of your career while staying close to home. Apply now to begin your journey with American Income Life!   Powered by JazzHR

Are you ready to grow your career while maintaining the freedom to prioritize your family and personal life? This is your chance to join a dynamic team as a Customer Service Representative , helping individuals secure their futures and achieve peace of mind from the comfort of your home. Who We Are: At American Income Life Insurance Company , we are proud to be a leading provider of supplemental life insurance, with a legacy spanning over 70 years. Our mission is simple: to protect families, empower agents, and make a meaningful difference in communities. By joining our team, you’ll be part of a company that values growth, service excellence, and entrepreneurial spirit. What You’ll Do: Provide top-notch customer service to clients by helping them understand their benefits and answering their inquiries. Collaborate with a team of professionals dedicated to client satisfaction. Work with provided leads—no cold calling required—to connect with families who need support. Follow a proven system designed to help you succeed with full mentorship and coaching. What We’re Looking For: Strong communication and interpersonal skills. A passion for helping others and a commitment to excellence. Self-motivated individuals who value flexibility and personal growth. No prior experience is needed; we provide comprehensive training. Why Join Us? Flexible Work Schedule : Achieve work-life balance with a schedule that fits your needs. Supportive Team : Receive step-by-step guidance and mentorship from top leaders. Growth Opportunities : Build a career that aligns with your personal and professional goals. Perks and Benefits : Life insurance, health insurance reimbursement, and cutting-edge tools to help you succeed. Next Steps: All interviews are conducted via Zoom. Applicants must reside in the US and be legally eligible to work. Take control of your career while staying close to home. Apply now to begin your journey with American Income Life!   Powered by JazzHR

Job Summary: The Customer Service Representative/Data Entry role combines customer support and data entry tasks. This position requires an individual who is detail-oriented, communicates effectively, and can manage both customer inquiries and inputting information into various systems accurately. The representative will interact with customers via phone, email, or chat, while also ensuring that customer data is correctly entered into databases for processing and record-keeping. Key Responsibilities: Customer Service: Provide prompt and professional assistance to customers via phone, email, or chat. Address customer inquiries, issues, or complaints by troubleshooting and providing solutions. Assist in product or service information, processing orders, and managing account-related queries. Maintain a high level of customer satisfaction by ensuring timely and effective issue resolution. Data Entry: Accurately enter customer information, order details, and other data into company databases and systems. Review and update data to ensure accuracy and completeness. Manage high volumes of data entry without sacrificing quality or efficiency. Ensure confidentiality and security of sensitive customer information. Problem Resolution: Collaborate with other departments to resolve customer issues, escalating more complex problems when necessary. Document customer interactions and data entry details accurately in CRM or other systems. Follow-up and Documentation: Follow up on customer inquiries or requests to ensure satisfaction. Maintain organized records of customer interactions and data entry processes for future reference. Reporting: Assist in generating reports or summaries related to customer service performance or data trends. Participate in quality control checks for both customer service and data entry tasks. Skills and Qualifications: High school diploma or equivalent required; some college coursework preferred. Previous experience in customer service or data entry preferred. Strong written and verbal communication skills. Excellent attention to detail and accuracy. Proficient in Microsoft Office Suite (Word, Excel, Outlook) or similar software. Ability to multi-task and prioritize tasks in a fast-paced environment. Strong organizational and time management skills. Ability to handle sensitive information with discretion. Work Environment: This position may require flexible hours, including weekends or evenings, depending on the company’s needs. Work is typically performed in an office environment or remotely, depending on the employer's policy. Physical Requirements: Must be able to sit for extended periods. Occasional lifting of office supplies or materials may be required. Powered by JazzHR

AO Globe Life is Hiring: Customer Service Representative – Your Path to Unlimited Growth Starts Here! At AO Globe Life, we believe in empowering our team to make a real impact every day by providing exceptional service and innovative insurance solutions that secure families’ futures. We're seeking a customer-first representative to join our dynamic team in Illinois. If you have a passion for delighting customers and a drive to excel, this is the opportunity you've been waiting for! What You’ll Do: Manage Inbound Communications: Answer incoming calls and emails, addressing customer questions, requests, and issues with professionalism and care. Consult on Customer Success: Advise customers on how to leverage our products and services based on their unique needs, ensuring they have the right solutions. Maintain Product Expertise: Serve as a trusted product expert by keeping your knowledge accurate, up-to-date, and strategic. Resolve Customer Pain Points: Address complaints and concerns with effective, positive solutions that enhance customer satisfaction. Build Lasting Relationships: Foster enduring, trust-based relationships by consistently delivering above-and-beyond service. Why AO Globe Life? Flexible Work Arrangements: Enjoy the benefits of a flexible schedule with options for remote work or in-office collaboration in our Illinois team, empowering you to achieve a healthy work-life balance. Competitive Compensation & Incentives: Earn performance-based pay with enticing bonuses, weekly pay, and a comprehensive benefits package covering medical, dental, and prescription care. Plus, enjoy the perks of a unionized position with potential stock options. World-Class Training & Mentorship: Access ongoing, high-quality training led by experienced mentors. We provide you with all the tools you need to succeed from day one. Career Growth & Advancement: Start your journey as a customer service representative and, as you excel, unlock opportunities to transition into a management role where you can lead and inspire a team. Supportive Environment: Join a team that values your contributions and is dedicated to both your professional and personal success. What We’re Looking For: Experience: 1-2 years of proven experience in supporting client success, preferably in a customer service setting. Communication Skills: Excellent written and verbal communication abilities. Problem Solver: A positive, proactive attitude with the capacity to address and resolve customer issues effectively. Customer-Centric: A passion for delivering exceptional service and delighting customers at every interaction. Organized: Strong time-management and prioritization skills to manage multiple tasks in a dynamic environment. Ready to Ignite Your Career? Join AO Globe Life and be part of a team where your career truly makes a difference. Apply now to start your journey with us—where you can grow from a customer service representative into a future leader in management. All interviews are conducted via Zoom for your convenience and safety. Apply Today and Transform Your Future with AO Globe Life! Powered by JazzHR

We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts.  The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions.    The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.  Responsibilities:  Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits. Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services. Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives. Requirements:  Sales or related field Strong verbal and written communications skills Excellent listening, negotiation, and presentation abilities Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers.   Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level Powered by JazzHR

A Career That Works for Your Life and Your Future Are you ready to build something bigger than just a job? Imagine a career where you have the freedom to design your own schedule, the resources to grow professionally, and the opportunity to make a real difference in people’s lives. That’s what this role offers. We’re looking for individuals who are motivated, dependable, and eager to create a future filled with growth, advancement, and purpose. This opportunity is not just about earning an income—it’s about developing meaningful skills, building lasting relationships, and creating stability for yourself while helping others achieve the same. The Role We work directly with over 44,000 unions across North America , giving you access to families and individuals who have already requested information about supplemental benefits. That means no cold-calling, no knocking on doors, and no chasing uninterested prospects. Instead, your focus will be on connecting with people who genuinely want guidance, building trust, and helping them feel secure about their future. This role combines independence and flexibility with the structure of a proven system. You’ll have the autonomy to manage your day-to-day, while knowing there’s a strong team and support network behind you every step of the way. Key Responsibilities Connect with Union Members: Conduct virtual or in-person consultations with members who have requested information about benefits. Educate and Guide: Clearly explain available programs, breaking down complex information in a way that’s approachable and easy to understand. Recommend Solutions: Help families choose the coverage options that best fit their unique needs and circumstances. Build Relationships: Maintain accurate records, provide follow-up, and foster long-term connections that lead to trust and satisfaction. Commit to Growth: Take part in training, mentorship, and leadership development programs designed to help you advance your career step by step. What We’re Looking For We’re not just looking for experience—we’re looking for qualities that make someone successful in this role: Excellent communication and listening skills A genuine interest in helping others succeed Confidence with technology, including Zoom and other online tools A self-motivated, disciplined, and organized approach to work Ability to set goals, stay accountable, and manage your own schedule Must be able to pass a standard background check No prior industry experience is required—we provide full training and mentorship to help you succeed. What You’ll Gain We believe your hard work should be rewarded. Here’s what you can expect: Complete Training: Learn everything you need to know, from day one. Weekly Compensation: Consistent pay, plus opportunities for performance-based bonuses. Long-Term Earning Potential: Clear pathways to increase your income as your skills and results grow. Career Advancement: Opportunities to step into leadership, mentoring, or management roles as you develop. Work-Life Balance: Flexible schedules that allow you to design your day around what matters most to you. Supportive Environment: A strong team culture built around encouragement, collaboration, and shared success. Why Join Us? This role is more than just a paycheck—it’s a career that gives back in more ways than one. You’ll have the tools and mentorship to become financially independent, while making a direct impact on families by helping them secure peace of mind for their futures. Whether your motivation is professional advancement, personal growth, or the satisfaction of making a difference, you’ll find an opportunity here that matches your goals. You’re not just joining a team—you’re joining a system designed to help you thrive. Powered by JazzHR

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA   Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. As a Benefits Administrator you will be in charge of making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely. Requirements: Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits: Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS – Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members Powered by JazzHR

This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development. What we offer Weekly advances and bonuses ($55K first year average income) Long-term career progression Flexible work hours Remote work from home  Residual Income Full health benefits Hands-on 1-on-1 training All-expenses-paid yearly office trips to exciting and exotic locations (2016 Puerto Rico, 2017 Cancun, 2018 Disney, 2019 Vegas, 2020 Bar Mar Bahamas) Full Benefits Minimum qualifications Strong communication skills Time management skills 18+ years of age Must pass a background check High school diploma (higher education preferred but not required) Customer service and/or retail experience preferred but not required In the interest of community wellness, our company has adjusted our business operations. As such, all interviews will be conducted via Video Conferencing. Powered by JazzHR

Customer Service Rep / Collections Department No Experience required! $500 Signing BONUS! Base + monthly bonus incentives MidAtlantic Finance Clearwater, FL (Ulmerton Rd) worksite We are on a quest for motivated customer service and call center reps in our fast-paced Corporate HQ located in Clearwater, FL. No Collections Experience, no problem! We provide proper training to help you succeed. Bilingual Spanish/English is preferred but not required. What you'll get: - Weekly pay, Fridays - Monthly incentive program - 401(K) Retirement Plan with Employer match - Medical/Dental/Vision insurance - Employer paid Life insurance - Great schedule for work/life balance - Paid Time Off (PTO) accrues from date of hire - Team events like Games, Contest, Office Fun - Advancement opportunities – we promote from within - Referral bonus What You'll Do: - Communicate with customers via inbound/outbound phone calls daily while maintaining a positive attitude and professional demeanor - Accept payments, and negotiate with consumers to resolve accounts - Perform account maintenance and accurately document all customer activity. Do you want to drive your future to new destinations? Increase your pay through monthly bonuses just for doing your job well? Do you like talking to customers over the phone, are self-motivated, have an upbeat demeanor and enjoy working within an energetic team environment? We are looking for YOU! CALL Today!! Call Michelle at 727-433-4987 to request an immediate interview or 800-793-9661 ext. 234. Or reply and include your resume. We look forward to hearing from you! Who We Are: Founded in 1989, Mid-Atlantic Finance (MAF) has become the premier auto finance source in the automotive industry. Contributing to our continued success is the focus on technology, and our dedicated team members who provide world class service to our clients, customers and partners nationwide. Mid-Atlantic Finance conducts pre-employment background, drug screen, and prior employment verification once an offer of employment is extended. Powered by JazzHR

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

About Us For generations, we’ve partnered with unions, credit unions, and associations across Canada to deliver permanent benefits that families depend on. Our mission is to provide working families and their children with lasting protection and peace of mind. As we expand, we’re searching for driven individuals who want to grow their careers while making a meaningful difference. The Opportunity We’re hiring entry-level representatives to guide members through their benefit options and ensure ongoing support. This role is ideal for individuals who enjoy teamwork, clear communication, and professional growth — all within a flexible, remote-first environment. Responsibilities Meet with members virtually (Zoom/phone) to review benefit requests Explain coverage options and answer questions clearly Provide follow-up service and maintain strong client relationships Complete applications and records with accuracy and detail Collaborate with teammates and share ideas to improve processes Requirements Eligible to work in the U.S. High school diploma or equivalent (college experience an asset) Customer service, sales, or team-based experience is helpful but not required Comfortable using Zoom and online tools with attention to detail Strong communication skills — written and verbal Preferred Skills Team-oriented mindset with a collaborative approach Ability to adapt quickly in changing environments Organized, reliable, and self-motivated Confident using digital platforms to engage with clients What We Offer Comprehensive benefits including dental, prescription, travel insurance, and life coverage Remote flexibility — design a schedule that fits your life Incentives & recognition with bonuses and annual trips (Bahamas, Cancun, Las Vegas, and more) Career growth with structured training and leadership development Supportive culture where your contributions are valued and rewarded Powered by JazzHR