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Join Our Remote Customer Service Team (Up to $19/hour - No Degree Needed) Do you enjoy helping others and have a knack for problem-solving? We're seeking motivated individuals to join our growing team of remote customer service representatives. In this role, you'll provide exceptional customer support to a variety of clients, ensuring a positive experience for each interaction. Here's what you'll do: Assist customers with inquiries and concerns. Resolve issues efficiently and professionally. Communicate clearly and effectively in writing and verbally. Maintain a positive and helpful demeanor. You'll be a great fit if you have: A strong desire to provide excellent customer service. Excellent communication and interpersonal skills. The ability to prioritize tasks and work independently. Proficiency in using computers and navigating multiple software programs. The Perks: Work from anywhere: Enjoy the flexibility of a remote work environment. Flexible schedule: Create a schedule that fits your needs. Competitive pay: Earn up to $19 per hour. Opportunity for growth: Develop valuable customer service skills. Ready to take the next step? Additional Information: No prior experience or degree required. A quiet workspace and reliable internet connection are essential. Must pass a background check. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life – at home, in transit, and at work. We are at the airport, where you commute, where you work, play and shop. Diverse in our offering, our customer outreach and in our mindset, Gunnebo Entrance Control is leading the transformation of the security business through digitalisation and connectivity for the continuous developments of smart entrance control. If you are passionate about being part of an exciting transformation journey working with a global, multi-cultural and highly motivated organisation, this is the opportunity for you. Gunnebo Entrance Control is small enough to see your ideas come to fruition, and big enough to realise your career goals. Role Overview We are seeking a highly organised and customer-focused Customer Service Coordinator to join our team on a permanent basis in Duncan, SC. This role plays a vital part in ensuring excellent customer service delivery, accurate billing, and effective management of customer accounts, supporting both operational and finance teams. The ideal candidate will have a strong understanding of customer portals, invoicing within a service-based business, and credit control processes. Experience using Microsoft Dynamics 365 (D365) is highly desirable. Responsibilities Serve as the primary point of contact for customer service inquiries within the security division. Manage and maintain customer accounts through internal systems and customer portals. Prepare, process, and issue invoices accurately and on schedule. Handle credit control activities, including chasing outstanding payments and maintaining up-to-date records. Process and raise credit notes in line with company policy and approval processes. Collaborate with operations, sales, and finance teams to resolve billing discrepancies and ensure customer satisfaction. Monitor and report on customer account status, billing trends, and overdue balances. Assist with continuous improvement of billing and customer service processes. Utilise Microsoft D365 and related tools for data management, reporting, and workflow automation. Requirements Proven customer service experience within the security industry or a related service-based environment. Strong understanding of service invoicing processes and credit control principles. Proficiency in using customer portals for account management and communication. Experience with Microsoft Dynamics 365 (D365) preferred; strong MS Office skills required (Excel, Outlook, Word). Excellent communication and interpersonal skills, with a customer-centric approach. High attention to detail and accuracy in data and financial transactions. Ability to multitask and manage time effectively in a fast-paced environment. Problem-solving mindset with a proactive attitude toward process improvement. About us The Gunnebo Group is a global leader in security, offering innovative products and services to protect and control the flow of people, and to safely secure valuables. Through our businesses and customers in retail, public transport, public and commercial buildings, industrial and high-risk sites and banking, we operate worldwide through our 3,400 employees, 25 country locations and 10 production facilities. Serving customers in over 100 markets, together we create a safer world. Gunnebo Entrance Control specialises in entrance control solutions that enable our customers with increased efficiency, safety and end-user experience. Our wide range of products are designed to create a safe environment without restricting freedom of movement, whether it is to enter the lobby of a company, a supermarket, an entertainment area, an industrial area or public transport. We shape the future of people flow management. Diversity Statement Gunnebo Entrance Control is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our products so unique. We welcome applications from all backgrounds and employment decisions are made without regards to race, colour, religion, origin, sexual orientation, gender identity or expression, age, disability, or any other dimension of diversity.

Join Our Remote Customer Service Team (Up to $19/hour - No Degree Needed) Do you enjoy helping others and have a knack for problem-solving? We're seeking motivated individuals to join our growing team of remote customer service representatives. In this role, you'll provide exceptional customer support to a variety of clients, ensuring a positive experience for each interaction. Here's what you'll do: Assist customers with inquiries and concerns. Resolve issues efficiently and professionally. Communicate clearly and effectively in writing and verbally. Maintain a positive and helpful demeanor. You'll be a great fit if you have: A strong desire to provide excellent customer service. Excellent communication and interpersonal skills. The ability to prioritize tasks and work independently. Proficiency in using computers and navigating multiple software programs. The Perks: Work from anywhere: Enjoy the flexibility of a remote work environment. Flexible schedule: Create a schedule that fits your needs. Competitive pay: Earn up to $19 per hour. Opportunity for growth: Develop valuable customer service skills. Ready to take the next step? Additional Information: No prior experience or degree required. A quiet workspace and reliable internet connection are essential. Must pass a background check. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

We are seeking a friendly, reliable, and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will handle customer inquiries, resolve issues efficiently, and provide exceptional service that reflects the company’s values. You must be a great communicator, patient, and able to multitask in a fast-paced environment. Requirements High school diploma or equivalent (Associate or Bachelor’s degree preferred). Proven experience in customer service or related field. Excellent verbal and written communication skills. Basic computer skills and familiarity with CRM systems or call center software. Flexibility to work shifts, weekends, or holidays if required. Benefits Paid time off and holidays. Competitive pay based on experience. Performance-based bonuses or incentives. Health and dental insurance options. Ongoing training and professional development.

Automotive Customer Service Advisor Byrider is growing! Automotive Customer Service Advisor opening! Great work hours, pay, benefits & career growth! Automotive Customer Service Advisor Rewards: $17.00 - $20.00 per hour Extra monthly bonus potential of $300.00 Some overtime pay Monday – Friday 8-5 Good training plan Great software & systems Full benefits- Health, Dental, Vision PTO Career growth potential to Service Manager Industry-best customer program National company in 25 states Established company in business for 36 years Automotive Customer Service Advisor Responsibilities: Schedule service appointments Customer service Complete repair orders Order parts Assist the Service Manager Automotive Customer Service Advisor Requirements: Automotive customer service-related experience Good computer skills Good communication skills Good customer service skills Must be detailed & organized Valid driver's license Work Hours for Automotive Customer Service Advisor: Monday - Friday 8-5 No nights or weekends! Any keyword: Automotive Service, Automotive Repair, Automotive, Auto Service Advisor, Auto Service Writer, Automotive Service Counter, Automotive Parts Counter

At NoGigiddy, we are dedicated to revolutionizing the gig staffing industry. Our mission is to provide gig workers with real-time shift opportunities, enhancing their earning potential and fostering a community where flexibility and convenience take center stage. We value our gig workers and place their needs at the forefront of our innovation efforts, consistently exploring new avenues to elevate their experience. Whether individuals are seeking a flexible side hustle or a more substantial full-time role, NoGigiddy is the ideal hub for finding the right gig. We’re excited to announce an opening for a Customer Service Representative who will play a pivotal role in supporting our gig workers and ensuring their satisfaction with our services. In this remote position, you will be part of a passionate team committed to making gig work better for everyone. Offering competitive pay at $19 per hour, we invite you to join the GigSquad and help us shape the future of gig employment by providing exceptional service to our community. Responsibilities Act as the first point of contact for gig workers, answering inquiries and resolving issues promptly. Provide detailed information about our platform and services to gig workers and potential users. Assist users in navigating our application and connecting with available shifts. Document and track all customer interactions and issues in our CRM system. Collaborate with team members to identify recurring issues and suggest improvements to our processes. Maintain a positive and empathetic attitude toward gig workers at all times. Stay updated on industry trends and platform changes to provide accurate and timely information. Requirements High school diploma or equivalent; additional education in customer service or related field is a plus. Proven experience in a customer service role, preferably in a remote setting. Excellent verbal and written communication skills to engage effectively with gig workers. Strong problem-solving abilities and a keen attention to detail. Ability to multitask and manage time efficiently in a fast-paced environment. Familiarity with CRM systems and customer service software is preferred. A passion for supporting gig workers and improving their overall experience.

🌟 Previous Servers and Customer Service Wanted - Patient Care 💙 No Healthcare Experience Needed – Just Heart, Empathy & a Desire to Help Others Heal Work location: 1501 N Gilbert Rd #206, Gilbert, AZ 85234 ✨ Make a Real Difference Every Day Are you great with people and ready for work that actually matters? At Serenity Healthcare , we’re redefining mental wellness with empathy, innovation, and life-changing care. We’re not looking for medical backgrounds — we’re looking for human connection . If you’ve worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here. 🎓 Don’t Have Healthcare Experience? We’ll Train You! We provide full, paid training and national certification. You bring: ✅ 2+ years of full-time work experience ✅ Strong communication skills ✅ A kind, composed, and positive attitude ✅ A passion for helping people feel seen, heard, and valued 👩‍⚕️ Your Role as a TMS Technician As a TMS Technician, you’ll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy. Your day-to-day: Work one-on-one with patients during treatment sessions Operate and monitor our high-tech TMS therapy machine Use tools like gratitude, journaling, and goal-setting to encourage patient growth Track and document progress to share with medical staff Be a steady, supportive presence throughout each patient’s care journey 💡 About Serenity Healthcare We’re on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven’t worked. Our care is personal, proven, and powered by compassion. 📝 Apply Today – Be the Reason Someone Finds Hope Again Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening. Requirements 🌱 What We’re Looking For You don’t need a medical degree — just a genuine love for helping people. We’re seeking someone who: Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.) Is naturally empathetic, calm, and uplifting Communicates clearly and professionally Is reliable , growth-oriented, and receptive to feedback Wants to be part of something bigger than a job Benefits 💼 Why You’ll Love Working at Serenity ✔ Fulfillment – Help people take back their lives ✔ Career growth – We promote from within as we expand nationwide ✔ Supportive culture – You’ll be valued for who you are and how you care Our Benefits Include: 🏥 90% employer-paid medical, dental & vision 🏖 10 PTO days (15 after 1 year) + 10 paid holidays 💰 401(k) retirement plan 🚀 Rapid internal promotion opportunities

Remote Customer Support Representative – $19/hr Starting, No Degree Necessary Are you a champion of customer service with a knack for problem-solving? We are looking for enthusiastic individuals to join our team as Remote Customer Support Representatives. In this role, you'll provide first-class service and support to our customers, ensuring a positive experience from your home office. Responsibilities: Efficiently handle customer inquiries, providing empathetic and accurate solutions. Resolve customer issues with a focus on quick and effective service. Communicate clearly and professionally, both verbally and in writing. Maintain a positive attitude and contribute to team efforts to ensure excellent customer service. Qualifications: A strong passion for customer service and helping others. Excellent communication skills, with the ability to interact effectively with diverse customers. Ability to work independently, manage time effectively, and prioritize tasks. Comfortable with using technology and learning new software quickly. What We Offer: The opportunity to work remotely, giving you the freedom to create your ideal workspace. Flexible hours that allow you to work around your personal commitments. A competitive wage starting at $19 per hour, with potential for growth. Professional development opportunities in a nurturing environment focused on team support and career growth. Apply Now and Join Our Team! Additional Information: No prior experience or degree required. A quiet, professional workspace and reliable internet connection are necessary. All candidates will undergo a background check. We pride ourselves on being an equal opportunity employer, committed to diversity and inclusion in the workplace. We do not discriminate on any basis including race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Most of our agents earn $1,000+ in their very first week. This position emphasizes customer care over sales and you’ll be helping customers save money with home services, most of which are free through government subsidies. Must be highly motivated by success and earnings. This is not a 9-5 job, it’s a career and a lifestyle. Weekly pay, uncapped commission, and full training provided. Sales experience is preferred, but not required; we provide training to anyone who is willing to learn and encourage career growth into management roles. Come join our team! Learn more now at www.abenergymarketing.com or apply immediately using our Calendly link: https://calendly.com/d/ck67-yg6-zqz Responsibilities: Engaging with potential customers face-to-face Generating leads, qualifying customers and closing sales Educating potential customers about the services our clients provide and their benefits Contacting and following up with previous customers Working independently and in a team environment Requirements Strong communication and interpersonal skills Self-motivated and ambitious with a positive attitude Ability to work independently and within a team environment Benefits 1099 contract Bonus opportunities Commission pay Uncapped commission Flexible scheduling Mileage reimbursement for all travel, alongside with housing assistance as necessary Full training with ongoing support

Summary or overview of job duties: Starting pay rate is $19. Full and part-time shifts available. All classroom training is full time (M-F from 8:30a-4:00p). Classroom training and on-the-phone training is in our Piscataway office. After successful completion of a portion of phone training, the position is remote indefinitely. Everyone should plan to be in the office for at least 1 month. We are an inbound call center that processes mark out requests for excavation purposes. All candidates must enjoy customer service and answering incoming calls. He/she must have the ability to accurately type a minimum of 35 wpm. The employee must project a professional image through phone and personal interaction. He/she must be able to troubleshoot problems and provide resolution to our client’s inquiries. In addition this position requires a detail oriented individual with excellent attendance. Requirements Essential duties and responsibilities include but are not limited to the following: Answer incoming calls and assist customers complete locate requests and/or resolve customer questions Process web tickets and respond to web chat requests Monitor EIs and call out backup messages as necessary Present and discuss the products and services of the company to customers Perform other duties as assigned Job requirements Minimum accurate data entry of 35 wpm Ability to work independently in a high volume, detail oriented environment Strong customer service skills Excellent verbal and written communication skills Ability to prioritize work and multi-task Consistent attendance and stable work history Ability to work and change with dynamic professional environment Consistently meets or exceeds KPIs Benefits We offer health, dental, prescription and life insurance, paid vacation and holidays and a 401K program. Please complete the form HERE and the application HERE to apply.

Ready to Lead with Heart? Bring Your Customer Service Experience to Healthcare at Serenity. At Serenity Healthcare, we’re building high-impact teams and transforming mental wellness. You don’t need a medical background—just leadership, empathy, and a passion for people . You Know How to Serve. We’ll Teach You How to Heal. We’re not looking for clinical experience—we’re looking for influential, service-minded leaders who can connect, inspire, and guide. If you’re driven to help others and skilled at having meaningful conversations, we’ll provide the healthcare training to back it up. The Role: Customer Service Lead As a Customer Service Lead at Serenity, you’ll guide patients as they begin their healing journey, ensure they understand their treatment options, and help them take meaningful next steps. Along the way, you’ll support your clinic team, model excellent service, and foster a culture of trust and care. If you’re ready to bring your customer service leadership and influence to a mission that matters—this is your chance. What You’ll Do: Build strong, supportive relationships with patients starting treatment Educate and support them to take the next step on their mental health journey Address concerns as needed with patience and confidence, to keep people moving forward Positively support your clinic team by modeling excellent service and communication Learn and be willing to step into other clinic roles as needed What You Need: High School Diploma or GED A strong customer service background—ideally with 3+ years of full-time experience Leadership experience or a natural ability to guide and influence others Excellent communication and problem-solving skills Strong emotional intelligence and the ability to remain calm under pressure Experience in fast-paced, people-centered roles such as hospitality, call centers, dental/vision/orthopedic offices, caregiving, coaching, or professional tutoring is a strong plus Why You’ll Love Working at Serenity: Fulfillment – Make a real impact by helping patients take back their lives Career Growth – We promote from within and are expanding rapidly Competitive Pay Excellent Benefits – We cover 90% of medical, dental & vision 401(k) – Because your future deserves self-care too 10 PTO Days (15 after your first year) + 10 Paid Holidays for rest and renewal Who We Are: Serenity Healthcare uses FDA-cleared, cutting-edge technology to treat mental health conditions—offering hope when traditional treatments haven’t worked. Our patient-first approach delivers real results, and we’re changing lives every day. Serenity Healthcare is an equal opportunity employer. If you’re qualified, you’re welcome here. This position is contingent on successfully completing a background check and drug screening upon hire.

Customer Service Representative Polyram Compounds, LLC is seeking an experienced and motivated Customer Service Representative to join our team. As the Customer Service Representative, you will be responsible for overseeing and optimizing all aspects of our relationships and correspondence with Polyram Compounds’ customers. The ideal candidate has a strong background in customer service, excellent problem-solving skills utilizing great communication, and the ability to effectively manage multiple relationships and priorities. Responsibilities: Be a Polyram representative with customers Take orders from customers Place orders into an ERP system Work with production planning on order dates and order confirmation Relay information between the customer and the plant Work with marketing and sales Qualifications: Previous experience in customer service. Strong communication and interpersonal skills. Excellent conflict resolution skills. Strong communication and interpersonal skills. Ability to work well under pressure and meet tight deadlines. Attention to detail and a commitment to delivering high-quality results. Job Type: Full-time Experience: Customer Service: 3 years (Required) Education: High School Diploma (Required) Bachelor’s Degree (Preferred) Work Location: In person Requirements Qualifications: Previous experience in customer service. Strong communication and interpersonal skills. Excellent conflict resolution skills. Strong communication and interpersonal skills. Ability to work well under pressure and meet tight deadlines. Attention to detail and a commitment to delivering high-quality results. Job Type: Full-time Experience: Customer Service: 3 years (Required) Education: High School Diploma (Required) Bachelor’s Degree (Preferred) Work Location: In person Benefits Enjoy the Culture Practiced in Focus on: 1.) Valuing Employees 2.) Continuous Improvement 3.) Going Beyond the Call of Duty to Assist and Collaborate Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development

The Reilly Insurance Agency has been a cornerstone of the Crofton community for over 50 years. We are excited to partner with MarketPlace 4 for insurance to expand our footprint in the insurance industry. There are true growth opportunities in the new partnership that we're excited to share with all of our employees. At M4I we are dedicated to providing our clients with personalized, reliable, and professional insurance solutions. Our team takes pride in delivering excellent customer service, ensuring every client feels valued and supported throughout their insurance journey. We are seeking a full-time Customer Service Representative (CSR) to join our team. This role is central to building strong client relationships and supporting our agency’s continued growth. Requirements Serve as the first point of contact for clients via phone, email, and in-person inquiries. Provide prompt and professional responses to client questions regarding policies, coverage, billing, and claims. Assist clients with policy changes, renewals, and new business processing. Maintain accurate and up-to-date client records in the agency management system. Collaborate with producers and team members to ensure client needs are met efficiently. Follow up with clients to ensure satisfaction and maintain strong, long-term relationships. Handle routine administrative tasks, including processing documents and correspondence. Requirements: Previous customer service required Insurance experience preferred, but not required (training will be provided). Strong communication and interpersonal skills with a client-first mindset. Ability to multitask, prioritize, and manage time effectively. Attention to detail and strong organizational skills. Proficiency with computers, Microsoft Office Suite, and willingness to learn agency management systems. High school diploma or equivalent required; some college or insurance coursework preferred. Benefits Competitive salary and benefits package. Paid time off and holidays. Ongoing training and development opportunities. A supportive, family-oriented work environment. Career growth potential within the agency.

Benefits: Bonus based on performance Company parties Competitive salary Employee discounts Free food & snacks Free uniforms Opportunity for advancement Paid time off Training & development BENEFITS/PERKS: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development COMPANY OVERVIEW: As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. Our tight-knit team in AlphaGraphics - US779 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. More than anything, we’re looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member. WHAT WE EXPECT OF YOU: Serve as the primary internal representative of the organization. Convey to the customer our expertise in products, services, and capabilities. Serve as an external key educator to our community and customers. Communicate customer requirements to the support team in accordance with company policies and procedures. Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Determine charges for services requested, collect deposits or payments, or arrange for billing. Attract potential customers by answering product and service questions and suggesting information about other products and services. WHAT YOU BRING TO THE TABLE: Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction. Ability to effectively build relationships with customers and teammates. Strong written and verbal communication skills. Desire to continuously look for ways to help people. Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem. The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated Alphagraphics franchisee. If hired, Franchisee will be your employer. Compensation: $15.00 per hour At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply! *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Job Title: Customer Service Representative Location: 789 Mapunapuna St, Honolulu, HI 96819 Company: Unibody Autotech Collision About Us: Unibody Autotech Collision has been a trusted name in automotive repair and collision services in Honolulu since 1998. With over 21 years of experience and a team of expert technicians boasting over 43 years in the industry, we are dedicated to providing a “Fast and Easy Process” for our customers after an accident. Our commitment to quality service and customer satisfaction sets us apart in the collision repair industry. Position Overview: Unibody Autotech Collision is seeking two enthusiastic and customer-focused Customer Service Representatives to join our team. While experience in the collision repair industry is a plus, we are willing to train the right candidates who demonstrate strong communication skills and a passion for delivering excellent customer service. Key Responsibilities: · Greet and assist customers in a friendly and professional manner. · Answer phone calls, respond to emails, and handle customer inquiries regarding repair services and processes. · Schedule appointments and coordinate with technicians to ensure timely service. · Provide updates to customers about the status of their vehicle repairs. · Process repair orders and manage paperwork related to customer transactions. · Resolve customer issues and complaints efficiently, maintaining a positive experience for all clients. · Maintain accurate records and ensure all customer interactions are documented. Why Join Us? · Competitive salary with opportunities for career advancement. · Comprehensive benefits package. · Supportive and dynamic team environment. · Training and development opportunities to enhance your skills and knowledge. Unibody Autotech Collision is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements · Strong communication and interpersonal skills. · Excellent organizational abilities and attention to detail. · Ability to handle multiple tasks and work effectively in a fast-paced environment. · Experience in CCC1 Estimating is a major bonus but not required. · Previous experience in a customer service role is preferred, but not necessary; we are willing to train the right candidate. · Basic computer skills and proficiency in using office software. Benefits · Full Medical Health Coverage · Paid Holidays · Paid Vacation Days · 401K · Additional Benefits to be discussed during the interview process

Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner. In this role you will: Ensure every customer experience is top notch in quality Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues Take an active role in selling Graybar goods and services on inbound calls Provide support on product selection and application Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims Skills & Requirements Strong communication skills Ability to handle a variety of customer situations with enthusiasm and tact Some retail or counter sales experience preferred 2 year or 4 year degree preferred Shift and Hours: Monday- Friday, 7:30am- 4:30pm. Compensation Details: The expected starting rate of pay for this position is $22 per hour, depending on experience. The Value of Graybar: At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits. Life Insurance coverage for you and options for your family. Save on expenses with Flexible Spending Accounts . Enjoy our Disability Benefits at no cost to you. Share in our success with P rofit Sharing Plans . 401(k) Savings Plan with company match to help secure your future. Paid Vacation & Sick Days to spend time away from work or in case of an illness. Rest and recharge during our Paid Holidays throughout the year. Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health. Volunteer with Community Time Off to give back to the community. Predictable Work Schedules to plan your life: no weekends or nights for most roles. Celebrate your and others' achievements with our Employee Recognition Program . Reach your career goals with our Educational Reimbursement and Career Development Programs . And More Perks that support your well-being and career growth. Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information. Why should you join Graybar? At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team. That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company. Apply now and find out what’s next for you. Equal Opportunity Employer/Vet/Disabled Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

Requirements Requirements: Must be able to have flexible availability including weekends and some nights. Must have strong communication skills, including a pleasant phone demeanor. Must have practical experience in customer service. Must be able to work with technicians to ensure the highest level of customer satisfaction and technical correctness of the completed job. Must be able to utilize phone, cell phone, text, email and internet at a high level of expertise. Must be motivated to work independently and multi-task. Benefits Benefits: Pay: $18-22/HR depending on experience. Medical Insurance Vision / Dental insurance options Life & Disability Insurance Overtime Available Paid training time Paid holidays and vacations (PTO starts after 90 days and grows from there) Paid Wellness Days

The Customer Service Representative (CSR) will perform all the daily transactional activities required for the customer (Customer quotations, simple contracts, product returns and technical requests), as well as provide input and feedback to customer strategies, revenue/margin budgets and other customer/team related initiatives. · Communicate with customers on all required correspondence on quotes, purchase orders, contracts, RMA, and technical request. · Develop and recommend customer sales and margin strategies that encompass our business goals and objectives such as offering alternate products to customer (if applicable), and request for cross reference information. Establish specific customer targets and actions with the customer team and ensure support from CSM and TSR. Quarterly review with the CSM on all customer related initiatives. Monthly review and update of Profitability Files. · Provide pricing and availability on all daily quotes. Metro CSR's will execute contracts received from customers. All other CSRs will collaborate with Contracts Specialist who will execute customer contracts. · Provide customer support when a Coach Down situation is identified; ensure parts are expedited and that all avenues are explored so that the customer receives parts as soon as possible. · Provide customer with technical assistance as required utilizing available resources (Parts manuals, BOM, engineering drawings, vendor manuals, NFP personnel, Engineering, New Product Development, Parts). · Obtain daily quote and contract approvals and award information from customers. · Review open sales order reports weekly and review upcoming orders and all past due orders; expediting orders with purchasing/manufacturing that are past due. · Reconcile all sales order discrepancies with customer such as price discrepancy, incorrect quantity, lead time, etc. · Negotiate, enter, and coordinate returns of parts as requested by customers. Investigate and arrange carrier call tags for parts to be returned from the customer. Reconcile and follow up all RMA’s that are past due. · Work with Traffic department on delivery issues with customers. If proof-of-delivery required use online tracking or carrier tracking system. · Creating and monitoring until final approval New Load Requests, Data Change Requests and Pricing Requests. · Metro CSR to review contract language and requirements in collaboration with the Metro Specialist/CSM, create bid worksheet, outlining all bid requirements including terms and conditions, bid submission requirements (due date, copies, how to bind, etc.). All other CSRs to review contract requirements in collaboration with the Contract Specialist. All CSRs will obtain pre-approval from CSM and get required approvals on bids from CSM/CSD, VP or President. · Metro CSRs to coordinate insurance and bid bonds for customer RFP’s when required. All other CSRs will execute in collaboration with the Contracts Specialist. · Metro CSRs to monitor and manage customer contract items and escalations in conjunction with Metro Specialist/CSMs. · Metro CSRs to collaborate with Business Development on complex bids. · Work directly with the customer to gather and understand their business objectives, funding and operating budgets, buying trends and item usage to be able to support internal stocking strategies and inventory planning by customer. · Proactive selling of all products, from knowledge obtained from customers and the transit industry. · Participate in major projects or programs in collaboration with the Contracts/Program Specialist, as required. · Assist Accounts Receivable with collections when required. · Request additional reports from Analyst as required. · Review/create Contact Reports identify action items and coordinate any tactical responses required. · Attend tradeshows as required. · 10% travel required. Requirements · High School Diploma/GED. · Knowledge of Oracle systems/processes, Bills of Materials, basic knowledge of transit vehicles and systems. · Proficient in Microsoft Office, Excel. · Analytical skills. · Strong communication and organizational skills. Benefits WHY JOIN OUR TEAM: Competitive Wages. A continuous learning environment. Ability to advance your career with a growing company. Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more. OUR WHY: We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, e­fficient and reliable. NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information are available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.arbocsv.com, www.alexander-dennis.com, www.carfaircomposites.com and www.nfi.parts. #NFI

Join Our Team as a Remote Customer Service Specialist – Starting at $19/hr, No Formal Education Required Are you passionate about helping others and exceptional at solving problems? We are expanding our remote customer service team and looking for individuals who can bring enthusiasm and expertise to every customer interaction. This role allows you to work from your home, making meaningful connections and ensuring customer satisfaction. Responsibilities: Respond to customer queries promptly and with empathy, ensuring a positive resolution. Tackle customer issues efficiently, aiming for first-contact resolution whenever possible. Communicate effectively, ensuring that all written and verbal interactions are clear and professional. Foster a supportive and positive environment with both customers and team members. Qualifications: A strong commitment to delivering exceptional customer service. Excellent communication skills, capable of handling complex interactions with ease. An independent worker who can effectively manage priorities and meet deadlines. Proficient with technology, comfortable using multiple software systems and tools. What We Offer: The convenience of working remotely, enabling you to work from anywhere. Flexible scheduling, allowing you to balance work and personal life. A competitive starting salary of $19 per hour, with the potential for performance-based increases. Professional growth opportunities within a company that values its employees. Ready to Join Our Team? Additional Information: No previous experience or educational qualifications are required. You will need a quiet, professional space for working and reliable internet. All candidates must pass a background check. We are an equal opportunity employer, valuing diversity and inclusion in our hiring practices. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR