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Licensed Insurance Customer Service

Jacque Price - State Farm AgencyOgden, UT

$20 - $25 / hour

Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Utah Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Ogden, UT. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Starting hourly pay $20-$25 depending on experience Opportunity for base salary plus commissions Paid Time Off (vacation and personal/sick days after 60 days) Life Insurance (after 1 year employment) Retirement (after 1 year employment) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Utah Property & Casualty license (required) Life and Health license (must be able to obtain) Bilingual English/Spanish preferred Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Posted 3 weeks ago

American Pest logo

Customer Service Representative

American PestRichmond, VA
*This role requires 5 days per week in the office At American Pest, we celebrate diversity and welcome individuals from all walks of life to join our team. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you love making people happy and delivering phenomenal customer service, American Pest has an exciting opportunity for you! We are currently seeking a friendly, helpful, detail-focused Customer Service Representative to join our team. A business will live and die based on how well it treats its customers so this fast-paced, high-volume, inbound call center is an incredibly important component of the continued success of American Pest. That call center needs to be staffed with the most professional, attentive, and upbeat Customer Service Reps we can find. Hopefully, that's you! What You'll Get...We want to help our employees build not just a great career, but a great future. When you put your skills to work with American Pest, you'll have access to these great benefits! Health and Well-being: Blue Cross Blue Shield medical PPO options Delta Dental and Vision Prescription drug program Flexible Spending Accounts (FSA) for medical and childcare expenses Health Savings Plans (HSA) available with qualified plans Financial Security: Competitive hourly compensation with overtime above 40 hours 401(k) Savings Plans (Traditional & Roth) Life insurance and short-term disability 100% company paid (with options to buy up) Long-term disability, Accident, Critical Illness, and Hospital Indemnity insurance options Work/Life Balance: Enjoy stable, year-round employment with opportunities for growth Paid training Paid time off and eight paid holidays A peer-to-peer employee recognition program Opportunities for advancement What You'll Do...As a Customer Service Representative with American Pest, your goal is to be a friendly, helpful, knowledgeable, and professional point of contact for our customers and ensuring their needs are met in a manner that reflects positively on the company. You'll be responsible for answering inbound customer inquiries via telephone and email with the aim of making each customer feel like the most important one of the day. You'll provide friendly, knowledgeable, and prompt customer support regarding scheduling, service, billing, and other client-based account information. You'll also assist in coordinating complex cross-department efforts between service, sales, management, and administrative teams. With a timely resolution in mind, you'll schedule service, log customer complaints & changes, and follow-up on any customer needs as quickly and helpfully as possible. Who You Are...So, what does it take to be successful as a Customer Service Rep at American Pest? For starters, you'll have an inner drive to deliver the best service possible and satisfy every customer! You'll also have... The ability to converse with customers in both English and Spanish (preferred) Experience working in a high-volume call center (preferred) Two or more years of administrative/office experience Experience using MS Windows/Office and cloud-based software The ability to thrive in a fast-paced environment The ability to effectively manage your time, prioritizing multiple tasks, maximizing performance while remaining customer-focused The ability to quickly learn multiple web-based software programs necessary to the essential job functions and cross-department communications The ability to learn and retain complex pest control industry knowledge through company provided online, field, and classroom training Strong data entry skills and a high level of accuracy High attention to detail and a desire for getting things right The ability to understand complex customer data and scheduling geographies A desire to work as part of a team and to provide back-up when necessary for team members Concern for helping people and an aptitude for making people feel important and valued The ability to read, write, speak, and comprehend English Legal eligibility to work in the U.S. A high school diploma or equivalent Who We Are...Founded in 1925, American Pest is a fast-growing, energetic, and technology minded mid-size company headquartered in Fulton, MD. Within the last four years, we've nearly tripled in size and currently employ over 425 employees! Being part of American Pest means doing your best every single day, to effect positive change for our customer and our community. American Pest is part of Anticimex, a global pest control organization with a mission of being the global leader in modern pest management. Our company culture embraces communication and teamwork, dependability, innovation, growth, technology, and integrity. Our Hiring Process... Knowing what to expect when job hunting is always a welcome relief. Our process for this position includes the following steps: Application submission Short phone interview Schedule an interview and complete our full application Interview in person at one of our four office locations in Fulton MD, Springfield VA, Richmond VA, or Troy VA Emailed offer letter, which is contingent on step 6, tentative start date set Criminal background check/drug screening/reference check Official start date confirmed Welcome! EOE/M/F/Vet/Disabled American Pest is a Drug-Free Workplace Job Posted by ApplicantPro

Posted 3 weeks ago

Naturescape logo

Sales And Customer Service Representative

NaturescapeMaplewood, MN
Naturescape is seeking to hire a full-time Sales & Customer Service Representative to provide support at our Maplewood, MN branch. Would you like to work with a stable,family-owned business? Would you like to be a valued, respected, and long-term member of a close-knit team? If so, look no further! BENEFITS AT A GLANCE: Starting at $21+/hr, with opportunities for weekly incentives No experience necessary, training from a company that cares and wants you to be successful 401K with unheard of - 200% company match up to 6% - vested immediately Generous benefits: health, dental, vision, and supplemental insurance; HRA and HSA; up to 3 weeks of PTO and holidays in the first year of employment; and employee discounts Typical annual raises and yearly bonuses Advancement opportunities A DAY IN THE LIFE OF A SALES AND CUSTOMER SERVICE REPRESENTATIVE At Naturescape, your day is about more than just answering the phone, it's about making a real impact. You'll be supported by a close-knit team that wants to see you succeed. Your mornings will start with checking in on customer emails and voicemails, you'll respond with care, offering solutions that genuinely help. As a vital team member, you will look for sales opportunities for our services to fulfill our customers' needs and aspirations. Your goal is to build long-term relationships with them by helping them create a haven where they can enjoy their beautiful lawn and landscape. Behind the scenes, you will help ensure the branch runs smoothly by processing small amounts of mail daily. During the winter months, you'll play a key role in reconnecting with our customers to ensure they're set up for the season ahead. You will become comfortable having real conversations with people (even the hard ones) and not be afraid to ask for the sale. At our branch, you'll play a key role in both sales and customer service, and you don't need a background in either to succeed. We're seeking someone with: Strong communication skills (phone and email) A positive mindset, with a solution-focused attitude Comfortable talking to customers and asking for the sale Computer and typing skills The confidence to try new things and be willing to let us teach you the rest In this role, you will typically work Monday through Thursday from 8 a.m. to 5 p.m. and Friday from 8 a.m. to 12 p.m. We value people who are willing to learn and grow, so you don't need to know everything about lawn care or the above topics. If you've had previous experience as an Office Assistant, Receptionist, Customer Service Representative, or Sales Associate, those skills may help you excel quickly in this role. Apply at Naturescape to create a sanctuary for our customers, where they can enjoy their beautiful lawn and landscape. ABOUT NATURESCAPE Naturescape is a family-owned company that is 100% committed to making our customers happy with our lawn and landscape care. Since our humble beginnings in Appleton, WI, in 1986, we have been committed to providing the highest quality service, guaranteeing satisfaction, and offering very affordable prices. Because of these continued commitments, we have grown and now have 42 locations around the Midwest and South. We know that we owe this success to our outstanding team. We care about employee satisfaction and want you to love your job. Here at Naturescape, we have a team culture where management is always willing to train and take the time to help. For the benefit of our employees, customers, and anyone who interacts with Naturescape, we are proud to be a drug-free workplace and provide safe and healthy working conditions at all of our branches. HERE'S WHAT OUR EMPLOYEES LOVE ABOUT WORKING AT NATURESCAPE "Management is team-oriented and genuinely interested in employees, the team environment is positively reinforced, and overall, a great place to be." "Everyone has made an effort in training me. People actually care about me and my family, along with things we are involved in." "Naturescape is an awesome company to work for . . . very generous and have always been very caring and understanding. I am happy to have chosen Naturescape for my career." ARE YOU READY TO JOIN OUR TEAM? Please fill out our initial 3-minute, mobile-friendly application so you can begin your journey towards an exciting and rewarding new career with Naturescape. We look forward to meeting you! Come Grow With Us! Job Posted by ApplicantPro

Posted 2 weeks ago

Hertz logo

Part-Time Customer Service Associate

HertzJacksonville, FL

$15+ / hour

The Part TimeCustomer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. Wage: $15.00/hr. Qualifications: 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills Apply today and shift your career into drive for tomorrow! Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: Up to 40% off the base rate of any standard Hertz rental

Posted 2 weeks ago

Uline, Inc. logo

Customer Service Department Manager

Uline, Inc.Dallas, TX

$85,000 - $100,000 / year

Customer Service Department Manager Pay from $85,000 to $100,000 per year Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261 Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Train Team Leads to build a high-performing, positive team environment to provide top-notch customer service. Manage the daily activities of various Customer Service departments. Evaluate team procedures and identify areas for improvement. Review performance reports and suggest ways to increase efficiency. Resolve escalated customer issues promptly. Minimum Requirements Bachelor’s degree. 3+ years of customer service management experience. Demonstrated ability to effectively coach and develop a high-performing team. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one ! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Best-in-class, clean, modern air-conditioned facilities. First-class fitness center and beautifully maintained walking paths. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-RV1 #LI-TX001 (#IN-TXMANC) #ZR-TXCS --s-p-m1-- By applying, you consent to your information being transmitted to the Employer by SonicJobs.See Uline, Inc. Privacy Policy at https://www.uline.jobs/Privacy-Policy? and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions

Posted 3 days ago

Hertz logo

Part Time Customer Service Instant Return Representative

HertzPhoenix, AZ

$16+ / hour

The Part Time Customer Service Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles. Wages $16.00 hourly The key responsibilities and accountabilities are: Provides world class customer service by managing vehicle returns process, in compliance with Hertz’s policies and procedures Personally, welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner Provide the customer with an invoice and a full explanation of their charges Resolve customer issues and concerns professionally using effective customer service techniques. When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location. Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation. Check fuel level and mileage and clearly explain final charges to the customer Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings. Offer assistance as needed. Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines To carry out any other duties requested by the managers/Team Leaders. Keep work area organized and free of clutter. Basic Qualifications: Passion for customer service and attention to detail – Goes the extra mile. A minimum of one year of sales or customer experience in a high volume or service-oriented environment. Proven strong sales and closing skills and the ability to friendly, engaging manner. Basic computer proficiency. Must be able to: Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply. Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills Demonstrate professionalism and interpersonal skills Proven experience of working well within a team. 100% customer focus, with proven experience within a customer facing environment Work flexible shifts including weekends and holidays; and work overtime as required Work outdoors during all weather conditions Stand for long periods of time Lift up to 45 pounds Apply today and shift your career into drive for tomorrow! Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: Up to 40% off the base rate of any standard Hertz rental Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts –Theme Park Tickets, Gym Discounts & more

Posted 30+ days ago

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Customer Service Assosicate

Bill Fry The Plumbing GuyLees Summit, MO

$18 - $25 / hour

Join a company that puts YOU first! Bill Fry the Plumbing Guy is hiring a full-time Customer Service Associate in Lee's Summit, MO. We're offering this customer service position hourly pay of $18 - $25 per hour , depending on experience. This is a full-time dispatching position. Hours are Monday through Friday, 8:00 AM to 5:00 PM. WHAT'S IN IT FOR YOU? Health, dental, and short- and long-term disability insurance Paid time off (PTO) 401(k) with company match Flexible schedules Uniforms Company phone Offsite training opportunities Mentor/apprentice program for professional growth Bonus structure Fun company parties WHAT DO YOU NEED? Dispatching experience for a home service company Experience working with Service Titan WHAT WILL YOU DO? As a Customer Service Associate, you will work to ensure daily sales targets are met by maximizing job potential and capacity. You will schedule the right technician for the right job so that customers receive the best service. Throughout the day, you will stay in touch with both customers and technicians, updating schedules and handling any changes as they come up. ARE YOU THE ONE WE'RE LOOKING FOR? We've been serving the community for over 25 years, providing trusted residential and light commercial plumbing services. From repairs and emergencies to new installations, we make sure every job is done right the first time. What makes us stand out is our focus on honesty, quality work, and teamwork. When you join us, you'll be part of a supportive, growth-minded team that values your success. We offer ongoing training, celebrate milestones, and create a place where you'll feel appreciated and motivated every day. If you are ready to bring your customer service experience, apply today using our initial 3-minute, mobile-friendly application. Must have the ability to pass a background check. Job Posted by ApplicantPro

Posted 30+ days ago

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Customer Service Rep (Admin & Office Support)

ARS Auto Repair IncAtlanta, GA

$26 - $28 / hour

We are seeking a motivated and professional Customer Service Representative to join our team. The ideal candidate will handle customer inquiries while providing administrative and office support to ensure smooth daily operations. Key Responsibilities: Respond to customer inquiries via phone, email, and in person Resolve customer concerns promptly and professionally Maintain accurate customer records and documentation Perform general administrative tasks (data entry, filing, scheduling) Support front desk and office coordination activities

Posted 1 week ago

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Licensed Insurance Customer Service Rep

Fourrier Agency Inc.Baton Rouge, LA

$55,000 - $75,000 / year

We are celebrating 80 years of serving Baton Rouge and the surrounding communities. As a third-generation, family-owned independent agency, we are deeply rooted in service, integrity, and treating customers the way we would want to be treated. Our culture is team-oriented and family-driven, with a strong focus on community involvement, long-term relationships, and exceeding expectations in everything we do. Weekly team meetings encourage camaraderie, collaboration, and growth so we can better serve our clients. We are seeking an experienced Customer Service Representative to join our established and growing agency. This role focuses on relationship-based sales, portfolio management, and consultative conversations that help clients understand risk and make informed coverage decisions. You will manage and grow a book of business while working closely with a supportive team in a non-corporate, service-first environment. Flexible work schedule Health and dental insurance Bonus opportunities Mon through Fri schedule with evenings and weekends off Office Snacks & Coffee If you are ready to grow, compete, and be rewarded for your effort, apply today! Salary Range: $55000.00 - $75000.00 per year Benefits Annual Base Salary Based on Experience Flexible Schedule Health Insurance Dental Insurance Hands on Training Mon-Fri Schedule Evenings off Weekends off Bonus Opportunities Licensing Assistance Work-Life Balance Holidays Off Professional Development Mentorship Continuing Education Opportunities Team Building Activities Equipment Provided Office Snacks and CoffeePaid Time Off (PTO) Retirement Plan Paid Time Off (PTO) Responsibilities Develop and manage a portfolio of personal lines insurance clients Utilize AMS360 to service accounts, process policy changes, manage renewals, and document interactions Generate new business through referrals, networking, and community presence Collaborate with team members to ensure timely communication and accurate policy handling Mentor or support team members as experience and leadership responsibilities grow Requirements An active Property and Casualty insurance license required Prior insurance sales or service experience Strong consultative selling and communication skills Proven ability to build and maintain long-term client relationships Proficiency with AMS360 strongly preferred Comfortable handling renewals, policy changes, and account documentation

Posted 2 weeks ago

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Customer Service II - Spanish

Collins Consulting IncAbbott Park, IL

up to $23 / hour

This is an onsite position. Description This role is empowered to surpass expectations by collaborating, anticipating, driving to resolution, and serving with care, compassion, and confidence. This role takes ownership of the customer experience and must maintain composure in difficult situations. Incumbent must demonstrate a stellar, seamless customer experience on and offline, coupled with attentive communication skills with a focus on patience, accuracy, and ability to listen compassionately and interpret requests from customers. Incumbent is empowered to solve requests and challenges via exceptional customer service that is consistent, knowledgeable, and trusted. Incumbent must be able to communicate professionally and compassionately with HR colleagues around the world and translate solutions and answers to customers in a way that enhances the customer experience. Incumbent must be able to handle a high volume of requests with speed and accuracy. Incumbent must continuously strive to anticipate the needs of our customers. Responsibilities: Solve customer inquiries with timely, accurate, and professional replies while managing multiple contact channels and continually prioritizing among static (case management, outbound calls, and emails) and dynamic (inbound calls, chats, emails) work. Partner with other HR service center team members or HR groups around the world to drive to resolution. Work with a sense of urgency appropriate for conditions. Identify at-risk/in distress customer relationships and initiate corrective action with compassion through attentiveness to human need and utilizing available tools and resources and timely escalation. Identify and capture customer feedback and leverage opportunities to encourage and drive improvements in team behaviors. Identify "Roadblocks" to quality customer service and recommend improvements. Meet or exceed standards for both schedule adherence and reliability. COMPLEXITY OF WORK: More complex queries (cost center changes, intake for mass transactions, reporting relationship changes; org chart clean up; more complex job changes etc.). Some level of specialization, for example local country HR programs and processes. CHANNELS: All intake channels JOB PRIORITIES: Favors core Associate responsibilities Customer Contracts Cost Center Changes Intake of mass transactions Reporting Relationship changes Supervisory Organization Restructuring More complex job changes Job Specifications: Bachelor s degree preferred but not required. Software knowledge a plus: Microsoft Office Programs, especially Excel, Workday (or other system of record experience highly preferred), Salesforce (or other CRM experience highly preferred). Fluency in English is required; Spanish, fluency a plus. Excellent telephone, written and verbal communications skills in Spanish necessary. Selected candidates must be able to work flexible work schedule and able to shift as per work demands. (mandatory overtime is required seasonally) Required Skills: Strong organizational skills and handling multiple channels (phone calls, chats, emails, appointments) of incoming workload. The use of an extensive set of technology applications and a broad knowledge base of HR processes and programs. Strong relationships with peers and other HR groups; ability to navigate numerous stakeholders and complex organizations with a constant focus on collaboration. Strong knowledge of HR programs and processes to identify continuous improvement opportunities The benefits that you are eligible for with Collins Consulting, Inc: 401(k) Medical, Dental and Vision Insurance Term Life Insurance Accidental Death and Dismemberment Long Term Disability

Posted 2 weeks ago

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SAP S4hana - Customer Service Representative

Artech LLCCharlotte, NC
Job Description: Please strictly adhere to the following resume naming convention: ALL CAPS, NO SPACES B/T UNDERSCORES PTN_US_GBAMSR EQID_CandidateBeelineID i.e. PTN_US_9999999_SKIPJOHNSON0413 MSP Owner: Cameran Gamble Location: Charlotte, Nc GBaMS ReqID: 10456644 MUST BE US CITIZEN! ITAR REQUIRMENT 100% ON-SITE Digital SAP S4HANA Enterprise Management - Service Job Summary We are seeking a skilled Customer Service representative to join our team. The ideal candidate will be responsible to assist the customer service team to ensure excellent service delivery and customer satisfaction. Responsibilities: Order entry; invoicing; scanning Sense of urgency in meeting customer needs Handle escalated customer inquiries and complaints Develop strategies to enhance customer service experience Collaborate with all colleagues to ensure seamless customer interactions Pricing Management Existing price inquiry Price discrepancy at order entry Price increase communication Price data file management Customer Facing / Inside Sales Roles Product spec communication Product knowledge Customer phone communication Comments for Suppliers:

Posted 30+ days ago

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Customer Service Representative (Office And Administrative Support)

STR AutomotiveChicago, IL
STR Automotive is a growing organization committed to delivering excellent service to our customers. We are looking for a motivated and friendly Customer Service Representative to join our team and help support our clients with professionalism and care.

Posted 1 week ago

BLISS Car Wash logo

Car Wash Customer Service Lead

BLISS Car WashSanta Paula, CA

$17 - $19 / hour

BLISS Car Wash Customer Service Lead (GSL) $17 to $19 per hour $500 Sign on Bonus. Benefits: $17.00 - $19.00 hourly pay plus commission. $500 Sign-on Bonus. Flexible working hours. Medical, Dental, Vision, Critical Illness & Accident Insurance Plans. 401k with Employer Matching. FREE weekly car washes. We offer the opportunity for growth within the BLISS family and value each one of our team members. At BLISS we make a difference one car at a time. It is not only about what we do, it’s about who we are. We are passionate and contagiously positive. We love to make people smile and we will do whatever it takes to make our guests happy. We are water warriors and believe water is life so we fight to conserve it at every turn. We are united as we are all part of life on this planet, and together, we can make it better. If this sounds like you, then BLISS wants to invest in you and your future. The Customer Service Lead is responsible for assisting in the day-to-day operations from site upkeep to guest service, and membership sales, as well as training a positive team. An outgoing and friendly personality with a passion for guest caring is a key component of this role. The Customer Service Lead is responsible for ensuring a positive/safe experience for guests as well as providing a safe/positive working environment for employees. Essential Job Duties: Lead site staff and improve/maintain a clean, safe & efficient site. Assists with daily paperwork in the Manager/Assistant Site Manager absence. Provide the best customer experience by training the team on all internal and external programs and building customer loyalty through the membership program. Ability to train the team on Monthly Unlimited Wash Memberships as well as Single Wash Packages. Provide daily direction to the staff and ensure safety and other compliance procedures are being adhered to. Strong problem-solving skills and stay in regular communication with the Site Manager. Follow through on-site open/close process and ensure the site is fully operational during business hours. Responsible for creating a culture and level of interaction to ensure exceptional customer care. Accountable for providing strong, positive, and proactive leadership to the team while providing direction, training, and feedback. Sustains a high level of product knowledge and product preparation. Maintains clean work areas. Maintains a safe work environment for employees, vendors, and guests. Ability to follow directions and make decisions consistent with the job functions. Perform (after-hours) site cleaning (Cleaning site includes but is not limited to Tunnel equipment, tunnel floor, tunnel walls, tunnel pit, vacuum area, walkways, queuing area, etc.) Maintain high standards of personal appearance and grooming, which include wearing the proper uniform appearance policy. Responsible for compliance with local, state, and federal laws as well as internal audits. Enjoy working outdoors. Be a team player. Other Responsibilities: Greet and create an exceptional first impression for all guests. Offer & Sell Monthly Unlimited Wash Memberships and Single Wash Packages. Ensure all vehicles are loaded correctly and safely onto the conveyor. Prep the vehicle within company guidelines. Quality Control Area (If applicable) - verify all vehicles are BLISS clean as well as wipe down vehicles within company guidelines. Job Qualifications: Always maintain the highest level of customer care. Ability to adapt to the ever-changing high-volume retail. Have the capacity to take initiative when problems arise. Flexibility to adapt to a variety of situations. Have attention to detail with the capability to prioritize and meet deadlines. Ability to work varied hours/days as business dictates. Demonstrates ability to improve staff performance through motivation, training, and setting clear expectations. Leadership Skills: Excellent verbal communication skills. Must be able to lead, support, and contribute to team goals. Language Skills: Ability to communicate in English. Communicate operational concerns with Management and co-workers. Reporting Relationships: Reports to the Site Manager. Working and Environmental Conditions: Works OUTDOORS with exposure to fumes from vehicles, equipment, and cleaning solvents. Constant fluctuation in temperature and conditions. Noise and vibration exposure. Physical Demands: Must have the ability to lift up to 50 lbs. Ability to stand or walk for extended periods. Flexible hours, night and day, weekends, and holidays. Ability to operate all related equipment. The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for the position. The company reserves the right to amend and change responsibilities to meet business and organizational needs, as necessary. BLISS Car Wash is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected class or characteristic. A Sign-on bonus is payable after 90 days of continued employment. We will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable “Fair Chance” ordinances.

Posted 30+ days ago

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Customer Service Representative

Airtron Heating & Air Conditioning - ColumbusColumbus, OH

$17 - $21 / hour

Airtron Heating & Air Conditioning of Columbus in Columbus, OH is looking to hire a full-time Customer Service Representative to be the first line of communication for our customers and provide high-quality customer service. Do you have a friendly disposition and a positive attitude? Do you want to work for a highly respected and stable company ? Have you been searching for a company that will value your contributions ? If so, please read on! This HVAC call center position earns a competitive wage of $17 - $21 per hour, depending on experience. In addition to your hourly rate, you will make monthly commissions by just selling service plans when our customers call us! No outbound or cold calling. We provide great benefits and perks , including health, paid time off (PTO), a 401(k) with company match, tuition reimbursement, a company vehicle, and room for growth . If this sounds like the right HVAC call center opportunity for you, apply today! ABOUT AIRTRON HEATING & AIR CONDITIONING OF COLUMBUS Airtron Heating & Air Conditioning of Columbus has been proudly serving our customers in the Columbus, OH area for decades. We provide HVAC maintenance as well as new heating and cooling units. Customer satisfaction is our number one priority, and we are experts in our industry! Our highly-trained technicians can solve even the most troublesome heating and air conditioning repairs and installations. Our customers appreciate the exceptional quality of the service they receive, and we love to show our employees how much we value their hard work. That's why we provide the best training, plenty of room for growth, and a healthy work/life balance. Come see what we're all about ! A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE As a Customer Service Representative, you are the face of the company for our clients when they call. Your friendly attitude gives each client you interact with over the phone a great impression of our company. As you take incoming phone calls from potential and current clients, you answer questions, set appointments, and schedule home visits. To help all our teams work effectively together, you document accurate project details/customer concerns, monitor voicemails, respond to emails, and send appointment confirmations. With your friendly and warm demeanor, you follow up with customers over the phone to ensure everything is going well. You take pride in making sure each client is satisfied with our service! QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE Customer service skills Bilingual skills preferred Do you have excellent communication skills, both written and verbal? Can you manage your time well and effectively prioritize tasks? Do you present yourself professionally? Can you easily establish a good rapport with people? Are you collaborative and hardworking? If yes, you might just be perfect for this HVAC call center position! WORK SCHEDULE FOR A CUSTOMER SERVICE REPRESENTATIVE This HVAC call center position typically works Monday- Friday from 7:30 am- 4:30 pm . Saturdays and Sundays are required in the work week. ARE YOU READY TO JOIN OUR CUSTOMER SERVICE TEAM? If you feel that you would be right for this HVAC call center job, please fill out our initial 3-minute, mobile-friendly application . We look forward to meeting you! Location:43228

Posted 5 days ago

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Customer Service Representative

C&R Container ServicesHagerstown, MD

$40,000 - $60,000 / year

C&R Container Services is seeking a motivated and dynamic Customer Service Representative to join our growing team. As a Customer Service Representative, you will play a critical role in delivering exceptional service to our clients, ensuring their needs are met with professionalism and efficiency. In this position, you will be the first point of contact for customer inquiries and concerns, responding to emails, phone calls, and live chats. You will have the opportunity to interact with a diverse range of clients, providing information about our container services, assisting with order processing, and resolving any issues they may encounter. At C&R Container Services, we pride ourselves on fostering a supportive and engaging workplace culture where employees are empowered to grow and make a positive impact. The ideal candidate will possess strong communication skills, be adept at problem-solving, and have a customer-first mindset. Working both independently and as part of a team, you will ensure that our customers receive timely and effective resolutions, helping to uphold our company’s reputation for outstanding service. If you are enthusiastic, organized, and ready to take on new challenges in a fast-paced environment, we invite you to apply and join our customer-centric team. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate information regarding our container services, pricing, and availability. Assist customers with order placement and management of their accounts. Resolve customer complaints and concerns with empathy and professionalism. Collaborate with other departments to ensure customer needs are met promptly. Maintain accurate records of customer interactions and transactions. Follow up with customers to ensure satisfaction and address any further issues. Requirements High school diploma or equivalent required; associate’s or bachelor’s degree preferred. Proven experience in customer service or a related field. Strong verbal and written communication skills. Ability to manage multiple tasks efficiently and effectively under pressure. Proficiency in Microsoft Office Suite and customer relationship management (CRM) software. Excellent problem-solving skills and attention to detail. Ability to work independently as well as part of a team.

Posted 3 days ago

C logo

PT Customer Service 1230Pm-830Pm #4755

Clark Holdings Inc. / Tim HortonsGrand Island, NY
We are searching for friendly and energetic part-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the evening shift (1230pm-8:30pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire.• Ensure coffee and products are always fresh and accurate by following our REV procedures.• Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.• Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.• Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer.• Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru.• Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation.• Prepare all products accurately by following the order monitor.• Communicate showcase and product needs to ensure availability for customers.• Regularly monitor and record temperatures of required products.• Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards.• Practice proper hand washing techniques and adhere to sanitation guidelines.• Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation.• Follow safe work practices and procedures.• Use required personal protective equipment.• Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources.• Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude.• Ability to work in a fast-paced environment with a sense of urgency.• Strong communication and interpersonal skills.• Ability to work on a team and with multiple employees.• Attention to detail and ability to accurately process orders.• Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Posted 1 week ago

Jobot logo

Distribution Customer Service Representative

JobotFresno, CA

$18 - $20 / hour

Distribution Customer Service Representative for Central Valley Company - South Fresno, CA This Jobot Consulting Job is hosted by: Sunshine PenningtonAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $18 - $20 per hour A bit about us: We are a 50+ year old company, established and well-known in our industry. We ship products within the United States as well as internationally. The Customer Service Representative will need to have attention to detail skills and the ability to learn new processes.This is a temporary to hire opportunity, Monday through Friday, 8 AM - 5 PM with some overtime during peak season. Why join us? Weekly Payroll Processing as a Jobot ConsultantMedical, Dental, and Vision BenefitsOpportunity for Permanent PlacementMentorship and Growth Job Details Job Details:Are you passionate about customer service and have a knack for problem-solving? Do you have a strong understanding of distribution processes and logistics? If so, we have an exciting opportunity for you! We are currently looking for a Consulting Distribution Customer Service Representative. This role is not just about handling customer inquiries - it's about building and maintaining trust with our customers. We are looking for a team player who is a self-starter, highly organized, and able to work under pressure.Responsibilities:As a Consulting Distribution Customer Service Representative, your main responsibilities will include:1. Handling a high volume of customer inquiries about product availability, pricing, and shipping.2. Processing orders, forms, applications, and requests.3. Maintaining a comprehensive knowledge of our products and services to provide accurate information to customers.4. Resolving customer complaints in a professional and efficient manner.5. Keeping records of customer interactions, transactions, comments, and complaints.6. Communicating and coordinating with colleagues as necessary.7. Providing feedback on the efficiency of the customer service process.8. Ensuring customer satisfaction and providing professional customer support.9. Tracking shipments using various courier systems (UPS, FedEx) and resolving any issues that arise.10. Assisting in the preparation of sales reports and data analysis.Qualifications:The successful candidate for the Consulting Distribution Customer Service Representative position must possess the following qualifications:1. A minimum of 6 months of customer service experience, preferably in a distribution or logistics environment.2. Strong knowledge of the distribution industry, including shipping, tracking, and bills of lading.3. Excellent communication and interpersonal skills.4. Proven ability to multitask, prioritize, and manage time effectively.5. Strong problem-solving skills with a focus on customer satisfaction.6. Proficient in data entry and good working knowledge of relevant software (MS Office, in particular).7. Experience with UPS and FedEx systems is a plus.8. Strong understanding of sales and pricing strategies.9. High degree of accuracy and attention to detail.10. Ability to work in a fast-paced, high-pressure environment.Join our team and help us take our customer service to new heights. This is an excellent opportunity to grow your career with a company that values your skills and expertise. We look forward to hearing from you!Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Posted 1 week ago

CornerStone Staffing logo

Bilingual Customer Service Representative

CornerStone StaffingDallas, TX

$17,820 - $17,820 / year

CUSTOMER SERVICE REPRESENTATIVE – WOMEN, INFANTS, AND CHILDREN (WIC) Location Dallas, TX | Onsite COMPENSATION & SCHEDULE • Pay: $17.82/hour• Schedule: Monday–Friday, 7:30 AM–4:00 PM; one Saturday per month (7:30 AM–4:00 PM) after training• Lunch: 30 minutes• Employment Type: Temporary (W2)• Openings: 2 positions ROLE IMPACT This role supports the delivery of essential WIC services to women, infants, and children by ensuring accurate eligibility determination, respectful participant interactions, and compliant program administration. Success is defined by timely processing, data accuracy, and a positive customer experience that helps families access critical nutrition and health resources. Key Responsibilities • Interview and evaluate WIC applicants to determine income and residency eligibility; verify identification and immunization records; complete and maintain accurate documentation.• Issue WIC benefits via EBT, perform data entry in Texas WIN and XP systems, track inventory, and prepare required reports.• Collect medical history information, obtain heights and weights, and perform finger-stick blood samples; identify and collect recalled or medically necessary formula items.• Greet, check in, and assist WIC participants; provide accurate program information, schedule appointments, and make appropriate referrals to health and social service agencies.• Provide clerical and administrative support, including answering phones, maintaining participant files, and completing filing and purging as directed. Minimum Qualifications • High school diploma or GED.• 2 years of experience in health care, education, community, or social services.• Ability to work with computers and accurately enter data while providing professional customer service. • Core Tools & Systems• Texas WIN• XP software• EBT systems• Microsoft Office or similar office productivity tools PREFERRED SKILLS • Bilingual (Spanish/English) preferred but not required.• Experience working with women, infants, and children programs.• Strong verbal and written communication skills with diverse populations. LEGAL NOTICE By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy

Posted 3 days ago

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Technical Customer Service Specialist, II

Valsoft CorporationLacey, WA

$56,400 - $67,500 / year

Technical Customer Support Specialist II Employment Type: Full Time, Non-Exempt Experience: Intermediate to Advanced Level Department: Customer Support Industry: Software Information Technology and Services Position Summary This position works under general supervision to provide resolutions to end-users (customers) by performing a question diagnosis while guiding customers through step-by-step solutions. This support is provided by clearly communicating technical solutions in a user-friendly and professional manner. This position will provide software demonstrations on functionality and new features for current and potential customers and help set up system environments. Duties and Responsibilities · Troubleshoot support issues of a proprietary case management system · Utilize internal and external tools to achieve a positive outcome for our customers · Assist hosted customers in updating and maintaining their systems including add-on products to also meet federal reporting or accessibility requirements · Demonstrate the ability to adapt to an ever-changing software development life cycle including new technologies and requirements · Coordinate and provide application and database operations triage support to troubleshoot and resolve functional and performance issues encountered in production, development, and test environments · Understand specifications and basic code reading skills · Maintain quality case documentation, including formatting standards and styles · Maintain case movement expectations · Moderate guidance in own area of knowledge · Perform duties as a Project Implementation Support Lead · Identify and communicate potential issues proactively · Design, recommend, and implement procedures necessary to save, retrieve, and recover databases from hardware and software failures · Lead internal and customer calls where subject matter expertise is needed Supervisory Responsibilities · None Requirements Required Skills and Abilities · Required to participate in daily scrums · Required to participate in weekly Support triages · Knowledge of the principles, practices, and techniques of computer databases, programming, and systems design · Knowledge of computer operations, systems, and procedures · Knowledge of computer database application systems and programming languages · Experience in data processing flowcharting techniques, database structures and theories, and current database technologies · Experience in data analysis, evaluation, and testing techniques and protocols · Skills in problem solving and critical thinking; and in the use of a computer and applicable software · Required to participate in creation and presentation of Support training activities · Ability to work with customers on issues and inquires with minimal supervision · Ability to work cases within contractual service level agreements · Ability to communicate clearly for assigned duties both written and spoken · Ability to provide timely updates on assigned work to relevant stakeholders · Skilled in Microsoft Office; Word, Excel, PowerPoint, and Teams Required Education and Experience · Bachelor’s degree in computer science, management information systems, related field, or equivalents years of experience · 2-4 years’ experience in customer support · Previous experience supporting proprietary database software · Experience in computer systems, data analysis, or database development and maintenance work · 3+ years’ experience in software development in a business environment · Skilled in relational database management systems (RDBMS) · Skilled in the software development life cycle (SDLC) · Skilled in networking knowledge to include connectivity, TCP-IP, DHCP, DNS, LAN/WAN · Skilled Microsoft SQL Server to include creating basic select queries and reading stored procedures · Skilled in Microsoft Internet Information Server (IIS) · Skilled in analytics using Power BI or Tableau · Skilled programming skills or Visual Studio experience Travel Required · None Physical Requirements · Prolonged periods sitting at a desk and working on a computer · Operation of a computer and typical office machinery · Must be able to lift up to 15 pounds at times

Posted 30+ days ago

Cold Jet logo

Customer Service Consultant - Il/Wi

Cold JetLoveland, OH
Position Summary: The Customer Service Consultant (CSC) is the cornerstone of customer satisfaction at Cold Jet, ensuring seamless operation and optimal performance of our advanced dry ice solution systems. This role demands a unique blend of customer service excellence and hands-on technical proficiency. The CSC will provide expert on-site installation, comprehensive training, and troubleshooting & repair support for Cold Jet equipment at customer facilities throughout their assigned territory. This includes leveraging technical skills to diagnose issues, performing repairs, and optimizing equipment performance. The CSC will not only resolve immediate customer needs but also proactively build robust customer relationships and drive revenue growth within the region. By empowering customers with in-depth knowledge and optimizing their applications, the CSC will become a trusted advisor, identifying opportunities for additional Cold Jet products, parts, and services. This role requires a proactive individual who consistently seeks innovative solutions to enhance both products and processes, ultimately delivering exceptional value to our customers. Position Responsibilities: Technical Expertise & Customer Support: Proactive Preventative Maintenance: Schedule and conduct preventative maintenance inspections to ensure optimal equipment performance and customer satisfaction. Diagnose and Resolve Technical Issues: Employ troubleshooting techniques, including the use of multi-meters and other diagnostic tools, to identify and resolve mechanical and electrical issues with Cold Jet equipment. Perform On-Site Repairs and Maintenance: Conduct minor repairs, maintenance, and upgrades at customer sites, ensuring minimal downtime and maximizing equipment efficiency. Provide Technical Training: Deliver in-depth training to customers on the operation, maintenance, and optimization of Cold Jet equipment, empowering them to achieve optimal results. "Own" Customer Issues and Warranty Work: Take full responsibility for customer requests and warranty work, ensuring 100% satisfaction and maintaining clear communication throughout the process. Act as a Technical Resource: Serve as the primary point of contact for technical inquiries, providing expert guidance and support to customers. Revenue Generation & Relationship Management: Collaborate with Regional Sales Managers: Work closely with the sales team to service customers and identify opportunities for revenue growth within the assigned territory. Consultative Sales: Identify customer needs and recommend appropriate Cold Jet solutions, including equipment, parts, accessories, and services. Generate Sales Leads: Develop a database of qualified leads through various channels, including referrals, cold calls, and networking. Maintain Accurate Records: Utilize Cold Jet’s tech stack systems [Epicor Kinetic (ERP), Cold Jet CONNECT, HubSpot (CRM)] to track customer interactions, sales data, and inventory. Maintain Company Assets: Ensure the company vehicle, equipment, and parts inventory are properly maintained for demonstrations, sales, and repairs. Represent the Company Professionally: Maintain a professional demeanor and always uphold the company’s reputation. Position Requirements: Education & Experience: Bachelor's degree in Business, Field Service Maintenance, or equivalent experience. Engineering experience is a plus. Proven technical aptitude with hands-on experience in mechanical and electrical troubleshooting and repair. Demonstrated ability to use multi-meters and other diagnostic equipment. Minimum of three years of experience in a technical customer service or field service role. Experience selling capital or industrial goods in a business-to-business environment is a plus. Physical Requirements: The role involves physical demands, including the ability to lift, push, and pull up to 50 pounds. This is necessary for on-site installation, equipment servicing, and transporting tools and parts. The position may require prolonged periods of standing, walking, bending, and reaching. Must have the physical stamina and endurance to work in various field environments and customer locations. Skill Competencies: Considerable technical skills with the ability to diagnose, troubleshoot, and repair mechanical and electrical systems. Strong understanding of electrical systems, schematics, and diagnostic tools. Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences. Strong analytical and problem-solving skills. Customer-focused with a commitment to providing exceptional service. Proficient in MS Office Suite and CRM applications. Ability to work independently and as part of a team. Valid driver's license and ability to drive a company vehicle, including towing a trailer. Willingness to travel extensively (50% or more) and work irregular hours. About Cold Jet: Cold Jet is an innovative, energetic company that prides itself in the design, production, and sales of world-class, state-of-the-art dry ice technology. Cold Jet is managed by a knowledgeable and experienced team of dynamic and dedicated professionals, working towards a clear vision. Through their leadership, individuals and teams achieve challenging and focused goals, fostering personal achievement and loyalty to a company that values a job well done.By recruiting, hiring, training and retaining the most talented professionals, we continue to build our legacy of innovation and excellence. Learn more about our culture at careers.coldjet.com

Posted 1 week ago

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Licensed Insurance Customer Service

Jacque Price - State Farm AgencyOgden, UT

$20 - $25 / hour

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Overview

Compensation
$20-$25/hour

Job Description

Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Utah Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Ogden, UT. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Starting hourly pay $20-$25 depending on experience Opportunity for base salary plus commissions Paid Time Off (vacation and personal/sick days after 60 days) Life Insurance (after 1 year employment) Retirement (after 1 year employment) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Utah Property & Casualty license (required) Life and Health license (must be able to obtain) Bilingual English/Spanish preferred Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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